Intel Rapid Start Tech. Mgr. Stopped Working
Posted 11 February 2015 - 07:24 AM
Posted 11 February 2015 - 12:59 PM
Posted 11 February 2015 - 01:15 PM
Posted 11 February 2015 - 07:31 PM
Sorry for the delayed response - I don't have access to the laptop while at the office.
The clean boot seems to have suppressed the error messages about Intel Rapid Start Technology, but the other problems persist (Windows Explorer, IE, Windows Update, etc. not working.) Also started getting a message saying that the copy of Windows is not genuine and wondering if I should contact Dell about that. It's the copy that was pre-installed on the computer when purchased. Oddly, the "About Windows" feature on the Tools tab of the System Configuration window shows it to be a genuine product licensed to us.
I just found that we have an extended phone support service agreement with Dell, something I wasn't aware of. Maybe that should be my next step?
Posted 12 February 2015 - 07:26 AM
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