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BSOD about every week Windows 8

BSOD WINDOWS 8

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#1
echeren

echeren

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Good Morning,

for the last couple of weeks i been having Blue screens on my windows 8 pc, it got a little better and it now seems to happens about every week, it was previously happening multiple times a day, anyways, the last dump shows TCPIP.SYS as teh cause of teh problem, i am not an expert reading dumps so i am uploading teh dump hopping taht some of you experts can provide some help.

 

Thanks

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#2
phillpower2

phillpower2

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:welcome:   echeren,

 

The crash dump that you attached shows the following;

 

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff800a07df671, Address of the instruction which caused the bugcheck
Arg3: ffffd0002040cb50, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
 
And;
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
BUGCHECK_STR:  0x3B
 
PROCESS_NAME:  svchost.exe
 
Not TCPIP.SYS as said in your OP above, first thing to do is try another video driver, to help us we need some information about your computer and software that is installed on it;
 

Download then run Speccy (free) and post the resultant url for us, details here,  this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s. 

 

TIP

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