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Blue screen errors


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#1
T0K3R

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I have been having issues with blue screens for months now. and finally have had enough. can someone please help me

 

I have included the last 4 or 5 dump files.

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#2
Ztruker

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Dumps are all over the place:

 

chrome.exe

LCDRSS.exe

dxgmms1.sys

tcpip.sys

tcpip.sys

 

Looks like you are running Windows 7 64 bit. Did the computer come with this or was it an upgrade from Vista or XP?

How often do the BSODs occur?

 

I suggest you test your memory as follows:

 

Download Memtest86+ (you want the 2nd one Download - Pre-Compiled Bootable ISO (.zip)). Unzip it then create a CD from the iso file using your CD burning software. There is a good freeware burner called ImgBurn which will do this easily.

DO NOT burn the .iso file directly to CD. It must be used as input to a program that knows what to do with it, like the one I mentioned above.

You can do this on any computer that has a working CD Burner.

You can also use a Flash drive instead of a CD.

Download - Auto-installer for USB Key (Win 9x/2k/xp/7) *NEW!*.
Unzip and run Memtest86+ USB Installer.exe.
It will format the flash drive if you tell it to. I used a small, 16MB flash drive and it had 8.5GB left when done.

Boot the CD or Flash drive and run Memtest86+ for at least 3 complete passes unless it shows errors sooner than that. An overnight run is even better.

 

 

An alternative would be to remove 1/2 the memory then test for awhile. If it still fails, swap memory and test some more.

 

Also check Windows Update for any optional updates. Maybe one or more are updated device drivers which could help.


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#3
T0K3R

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Win7 64bit was installed when I bought the PC. I have all windows updates. I will try the memory removal and run one at a time to see if it helps. Otherwise I will do the memtest etc... thank you for the quick reply.


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#4
T0K3R

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OK, I took out one of my sticks of ram, and have not had any crashes for 24 hours. I'm going to leave it as is for tomorrow too, then I will switch the ram sticks to see if the other one causes crashes.


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#5
Ztruker

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Don't be surprised if when you put it back it still works okay. Sometime simply re-seating memory resolves problems, perhaps caused by a dirty or corroded contact.


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#6
T0K3R

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Turns out one of my sticks of RAM was to blame. When I switched to the second stick my PC crashed a few times within 24hrs.

 

Thanks for the help. Looks like I will be using 8GB of RAM for now, instead of the full 16GB.


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#7
Ztruker

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Great, glad to hear you fixed it.


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