Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Firefox Auto re-direct....scans find nothing [Solved]


  • This topic is locked This topic is locked

#1
sunny441

sunny441

    Member

  • Member
  • PipPipPip
  • 258 posts

Not sure whats  happened. Firefox wants to randomly redirect my webpages.

 

Went through the motions of running all scans and cleaning cache and cookies. No luck. Home page is set to google. This re-directs to "https://clients5.goo...pagead/drt/dn/"

 

Other sites randomly re-direct to "https://www.facebook...alse&width=371"

 

Steps I have taken:

 

Cleared all cache and cookies. Ran MBAM. Ran Super-anti-spyware. Ran TDSSCLeaner, HItmanPro, Adwcleaner. Found nothing.

 

Any help would be appreciated.


  • 0

Advertisements


#2
Nevan

Nevan

    Trusted Helper

  • Malware Removal
  • 1,765 posts

Hello, sunny441. My nickname is Nevan and I will be helping you getting your system back on its electronic feet.

Before we get started, please keep these things in mind:

  • Always read every part of my post carefully. If you don't, you may do something wrong and there could be more problems to solve.
  • If your security programs give you any warnings when using tools I asked you to, don't be afraid. Every tool I provide to you is 100% safe.
  • Only run tools that I ask you to. Some of them can be dangerous to your system as they have much power.
  • You should save or print my instructions. It is possible that we will be using Safe mode, which will cut you off from your internet connection and without access to them, you might be stuck.
  • Malware removal is a complicated process that takes multiple steps to be completed. Don't give up, be patient.
  • The tools we are going to use and your software may cause unwanted interactions. Because of that, I recommend you to make backups of any important files from your machine before proceeding as they might be lost.
  • I recommend you to stay with me until I tell you that we are done. It is important because when your system does not show any bad symptoms anymore it does not mean that it is 100% clean.
  • Your time to reply is limited. If you don't reply within 3 days, your topic will be closed and you will have to request it to be reopened by contacting one of Moderator group members with the link to this topic.
  • Every program I ask you to download should be saved to and run from desktop. If you don't know how to choose the direction of where a download is saved, check this site. You can also just copy these programs to your desktop manually and then run them from there.
  • Remember that the fixes I give you are only for your machine. Using it on other systems may (and probably will) cause problems.
  • Finally, if you have any questions or are unsure about something, just ask. I will not blame you for it. It is better to ask rather than regret it later.

Also, please note that I'm currently in training, so my answers to you will have to be checked first by an experienced helper before I can post them. This can lengthen the time between my answers to you, but in return you will have an extra person reviewing your log.

Let's get started :)

 
Could you please tell me if this happens only in Firefox? Are other browsers affected?

Also, I'd like to have a look at your system. Please, do the following:

FRST Scan

Download Farbar Recovery Scan Tool and save it to your Desktop. There are two different versions:

  • Click here to download the 32-bit version.
  • Click here to download the 64-bit version.

If you don't know which version you should use, download one of them and check if it's working or not. If it doesn't, download the second one. Once you have the right one, perform the instructions below.

  • Right click FRST.exe (or FRST64.exe) and click Run as administrator. When the tool opens click Yes to disclaimer.
  • Make sure that Addition.txt is checked and press the Scan button.
  • It will produce two logs - one called FRST.txt and another one called Addition.txt in the same directory the tool is run from.
  • Select all (CTRL+A) the content of the logs, copy them (CTRL+C) and paste (CTRL+V) them into your next reply.

 
Things that should appear in your next post:

  • FRST.txt log content
  • Addition.txt log content

  • 0

#3
sunny441

sunny441

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 258 posts

To answer your question: I use FF mostly. I do use Chrome, but have not seen anything there as of now.

 

I will post the FRST scan log in a bit.

 

Thanks,


  • 0

#4
sunny441

sunny441

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 258 posts

I think we can close this topic. I think I have the issue resolved.

 

It was a proxy/addon that was causing issues. I'll try it and if it pops up again: I'll ask the mods to re-open the topic

 

Thanks, NEVan.


Edited by sunny441, 15 February 2015 - 12:16 PM.

  • 0

#5
Nevan

Nevan

    Trusted Helper

  • Malware Removal
  • 1,765 posts
So you no longer require my assistance? I need to know that so that this topic can be closed.
  • 0

#6
sunny441

sunny441

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 258 posts

Yes, Nevan. I no longer need asssitance it seems like. If the issue returns, I'll get a mod to re-open the topic.

 

Thanks again. I had a proxy Add-on running; and finally noticed when my google came up in Russian! :)

 

Again, appreciate the prompt response and the help.


  • 0

#7
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP