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mipony, wecarereminder signal strength n more [Solved]

various infections

  • This topic is locked This topic is locked

#1
I Want Candy

I Want Candy

    Member

  • Member
  • PipPip
  • 70 posts

It all started with a non working anti virus...2 days ago.
I tried updating definitions and it would not allow ... removed and reinstalled and nothing
to try to cover me attempted to get a free (AVG) off Microsoft link
which brings me to where I am now...LOST

I ran malwarebytes which tagged and removed
the wecarereminder, signal strength, save path install core and brain.
I do have this scan saved

I reinstalled anti virus and it still will not update and definitions are now older...2009

I have pop up everywhere when I tried to go to Symantec site for help topics

I am running windows 7 ultimate , 64 bit operating system

any help would be greatly appreciated.


 

Attached Files

  • Attached File  OTL.Txt   73.7KB   59 downloads

  • 0

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#2
Nevan

Nevan

    Trusted Helper

  • Malware Removal
  • 1,765 posts

Hello, I Want Candy. My nickname is Nevan and I will be helping you getting your system back on its electronic feet.

Before we get started, please keep these things in mind:

  • Always read every part of my post carefully. If you don't, you may do something wrong and there could be more problems to solve.
  • If your security programs give you any warnings when using tools I asked you to, don't be afraid. Every tool I provide to you is 100% safe.
  • Only run tools that I ask you to. Some of them can be dangerous to your system as they have much power.
  • You should save or print my instructions. It is possible that we will be using Safe mode, which will cut you off from your internet connection and without access to them, you might be stuck.
  • Malware removal is a complicated process that takes multiple steps to be completed. Don't give up, be patient.
  • The tools we are going to use and your software may cause unwanted interactions. Because of that, I recommend you to make backups of any important files from your machine before proceeding as they might be lost.
  • I recommend you to stay with me until I tell you that we are done. It is important because when your system does not show any bad symptoms anymore it does not mean that it is 100% clean.
  • Your time to reply is limited. If you don't reply within 3 days, your topic will be closed and you will have to request it to be reopened by contacting one of Moderator group members with the link to this topic.
  • Every program I ask you to download should be saved to and run from desktop. If you don't know how to choose the direction of where a download is saved, check this site. You can also just copy these programs to your desktop manually and then run them from there.
  • Remember that the fixes I give you are only for your machine. Using it on other systems may (and probably will) cause problems.
  • Finally, if you have any questions or are unsure about something, just ask. I will not blame you for it. It is better to ask rather than regret it later.

Also, please note that I'm currently in training, so my answers to you will have to be checked first by an experienced helper before I can post them. This can lengthen the time between my answers to you, but in return you will have an extra person reviewing your log.

Let's get started :)

 
I need another look on your system.

FRST Scan

  • Download Farbar Recovery Scan Tool and save it to your Desktop.
  • Right click FRST64.exe and click Run as administrator. When the tool opens click Yes to disclaimer.
  • Make sure that Addition.txt is checked and press the Scan button.
  • It will produce two logs - one called FRST.txt and another one called Addition.txt in the same directory the tool is run from.
  • Select all (CTRL+A) the content of the logs, copy them (CTRL+C) and paste (CTRL+V) them into your next reply.

 
Things that should appear in your next post:

  • FRST.txt log content
  • Addition.txt log content

  • 0

#3
I Want Candy

I Want Candy

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  • 70 posts

 

Hi Nevan and ty very much !!
I have run the Farbar recovery here are the logs requested
 

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 15-02-2015
Ran by Val (administrator) on VAL-PC on 17-02-2015 15:45:16
Running from C:\Users\Val\Desktop
Loaded Profiles: Val (Available profiles: Val)
Platform: Windows 7 Ultimate Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 11 (Default browser: Chrome)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo...very-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(AMD) C:\Windows\System32\atiesrxx.exe
(Symantec Corporation) C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Smc.exe
(AMD) C:\Windows\System32\atieclxx.exe
(Symantec Corporation) C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe
(Microsoft Corporation) C:\Windows\SysWOW64\svchost.exe
(Verizon) C:\Program Files (x86)\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe
(Symantec Corporation) C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\SmcGui.exe
(Hewlett-Packard Co.) C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
(VIA) C:\Program Files (x86)\VIA\VIAudioi\VDeck\VDeck.exe
(Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe
(Advanced Micro Devices Inc.) C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
(Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe
(Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe
(SupportSoft, Inc.) C:\Program Files (x86)\VERIZONDM\bin\sprtsvc.exe
(Symantec Corporation) C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Rtvscan.exe
(SupportSoft, Inc.) C:\Program Files (x86)\VERIZONDM\bin\tgsrvc.exe
(ATI Technologies Inc.) C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
(Adobe Systems Inc.) C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\acrotray.exe
(SupportSoft, Inc.) C:\Program Files (x86)\VERIZONDM\bin\sprtcmd.exe
(Ask) C:\Program Files (x86)\Ask.com\Updater\Updater.exe
(Symantec Corporation) C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\ProtectionUtilSurrogate.exe
(Hewlett-Packard) C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
(Symantec Corporation) C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe
(Yahoo! Inc.) C:\Program Files (x86)\Yahoo!\Messenger\Ymsgr_tray.exe
(Hewlett-Packard Co.) C:\Program Files (x86)\HP\Digital Imaging\bin\hpqste08.exe
(Hewlett-Packard Co.) C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
(Hewlett-Packard) C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
(Verizon) C:\Program Files (x86)\Verizon\IHA_MessageCenter\Bin\VzDetectAgent.exe
(Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe
(Hewlett-Packard Co.) C:\Program Files (x86)\HP\Digital Imaging\smart web printing\hpswp_clipbook.exe
(Adobe Systems Incorporated) C:\Windows\System32\Macromed\Flash\FlashUtil64_16_0_0_305_ActiveX.exe

==================== Registry (Whitelisted) ==================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [BCSSync] => C:\Program Files\Microsoft Office\Office14\BCSSync.exe [108144 2012-11-05] (Microsoft Corporation)
HKLM\...\Run: [Logitech Download Assistant] => C:\Windows\system32\rundll32.exe C:\Windows\System32\LogiLDA.dll,LogiFetch
HKLM-x32\...\Run: [HDAudDeck] => C:\Program Files (x86)\VIA\VIAudioi\VDeck\VDeck.exe [2770432 2010-02-10] (VIA)
HKLM-x32\...\Run: [StartCCC] => C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe [98304 2009-09-18] (Advanced Micro Devices, Inc.)
HKLM-x32\...\Run: [Adobe ARM] => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [1022152 2014-12-19] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [] => [X]
HKLM-x32\...\Run: [Adobe Acrobat Speed Launcher] => C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrobat_sl.exe [41360 2014-12-03] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [Acrobat Assistant 8.0] => C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrotray.exe [840592 2014-12-03] (Adobe Systems Inc.)
HKLM-x32\...\Run: [VERIZONDM] => C:\Program Files (x86)\VERIZONDM\bin\sprtcmd.exe [206120 2012-08-07] (SupportSoft, Inc.)
HKLM-x32\...\Run: [ApnUpdater] => C:\Program Files (x86)\Ask.com\Updater\Updater.exe [1564872 2012-06-06] (Ask)
HKLM-x32\...\Run: [HP Software Update] => C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe [49208 2011-05-10] (Hewlett-Packard)
HKLM-x32\...\Run: [hpqSRMon] => C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe [150528 2008-07-22] (Hewlett-Packard)
HKLM-x32\...\Run: [ccApp] => C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe [115560 2009-07-08] (Symantec Corporation)
HKU\S-1-5-21-1233200475-905355780-979007565-1000\...\Run: [Messenger (Yahoo!)] => C:\Program Files (x86)\Yahoo!\Messenger\YahooMessenger.exe [6595928 2012-05-25] (Yahoo! Inc.)
HKU\S-1-5-21-1233200475-905355780-979007565-1000\...\MountPoints2: {cdebcd6a-36da-11e0-90a4-20cf304f65c0} - F:\setup.exe -a
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk
ShortcutTarget: HP Digital Imaging Monitor.lnk -> C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe (Hewlett-Packard Co.)
GroupPolicy: Group Policy on Chrome detected <======= ATTENTION
CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
HKU\S-1-5-21-1233200475-905355780-979007565-1000\Software\Microsoft\Internet Explorer\Main,Start Page = https://login.yahoo....intl=us&.src=ym
HKU\S-1-5-21-1233200475-905355780-979007565-1000\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = http://www.msn.com/
URLSearchHook: HKU\S-1-5-21-1233200475-905355780-979007565-1000 - UrlSearchHook Class - {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll (Ask)
URLSearchHook: HKU\S-1-5-21-1233200475-905355780-979007565-1000 - Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll (Yahoo! Inc.)
SearchScopes: HKU\S-1-5-21-1233200475-905355780-979007565-1000 -> {A11B5403-0098-4ADF-9286-2FB1A09B3D05} URL = http://search.yahoo....ei=utf-8&fr=ie8
SearchScopes: HKU\S-1-5-21-1233200475-905355780-979007565-1000 -> {C2D232A0-8910-4BE5-A8A5-80DE0F91F06B} URL = http://websearch.ask...50-9215C5EBB0C2
BHO: Groove GFS Browser Helper -> {72853161-30C5-4D22-B7F9-0BBC1D38A37E} -> C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL (Microsoft Corporation)
BHO: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation)
BHO-x32: &Yahoo! Toolbar Helper -> {02478D38-C3F9-4efb-9B51-7695ECA05670} -> C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll (Yahoo! Inc.)
BHO-x32: HP Print Enhancer -> {0347C33E-8762-4905-BF09-768834316C61} -> C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll (Hewlett-Packard Co.)
BHO-x32: Groove GFS Browser Helper -> {72853161-30C5-4D22-B7F9-0BBC1D38A37E} -> C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL (Microsoft Corporation)
BHO-x32: Java™ Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files (x86)\Java\jre1.8.0_31\bin\ssv.dll (Oracle Corporation)
BHO-x32: Adobe PDF Conversion Toolbar Helper -> {AE7CD045-E861-484f-8273-0445EE161910} -> C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)
BHO-x32: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation)
BHO-x32: Ask Toolbar -> {D4027C7F-154A-4066-A1AD-4243D8127440} -> C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll (Ask)
BHO-x32: Java™ Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre1.8.0_31\bin\jp2ssv.dll (Oracle Corporation)
BHO-x32: SmartSelect Class -> {F4971EE7-DAA0-4053-9964-665D8EE6A077} -> C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)
BHO-x32: SingleInstance Class -> {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} -> C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll (Yahoo! Inc)
BHO-x32: HP Smart BHO Class -> {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} -> C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll (Hewlett-Packard Co.)
Toolbar: HKLM-x32 - Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)
Toolbar: HKLM-x32 - Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll (Yahoo! Inc.)
Toolbar: HKLM-x32 - Ask Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll (Ask)
Toolbar: HKU\S-1-5-21-1233200475-905355780-979007565-1000 -> No Name - {47833539-D0C5-4125-9FA8-0819E2EAAC93} -  No File
Toolbar: HKU\S-1-5-21-1233200475-905355780-979007565-1000 -> No Name - {D4027C7F-154A-4066-A1AD-4243D8127440} -  No File
DPF: HKLM-x32 {166B1BCA-3F9C-11CF-8075-444553540000} http://download.macr...director/sw.cab
DPF: HKLM-x32 {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload2.m...ash/swflash.cab
Tcpip\Parameters: [DhcpNameServer] 192.168.1.1

FireFox:
========
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~1\MICROS~2\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF Plugin-x32: @adobe.com/ShockwavePlayer -> C:\Windows\SysWOW64\Adobe\Director\np32dsw_1209149.dll (Adobe Systems, Inc.)
FF Plugin-x32: @java.com/DTPlugin,version=11.31.2 -> C:\Program Files (x86)\Java\jre1.8.0_31\bin\dtplugin\npDeployJava1.dll (Oracle Corporation)
FF Plugin-x32: @java.com/JavaPlugin,version=11.31.2 -> C:\Program Files (x86)\Java\jre1.8.0_31\bin\plugin2\npjp2.dll (Oracle Corporation)
FF Plugin-x32: @messenger.yahoo.com/YahooMessengerStatePlugin;version=1.0.0.6 -> C:\Program Files (x86)\Yahoo!\Shared\npYState.dll (Yahoo! Inc.)
FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File
FF Plugin-x32: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.26.9\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.26.9\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: Adobe Acrobat -> C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Air\nppdf32.dll (Adobe Systems Inc.)
FF HKLM-x32\...\Firefox\Extensions: [[email protected]] - C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Browser\WCFirefoxExtn
FF Extension: Adobe Acrobat - Create PDF - C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Browser\WCFirefoxExtn [2011-02-11]
FF HKLM-x32\...\Firefox\Extensions: [[email protected]] - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3
FF Extension: HP Smart Web Printing - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 [2013-10-27]
FF HKU\S-1-5-21-1233200475-905355780-979007565-1000\...\Firefox\Extensions: [[email protected]] - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3

Chrome:
=======
CHR HomePage: Default -> hxxp://www.google.com/
CHR StartupUrls: Default -> "hxxp://www.google.com/"
CHR Profile: C:\Users\Val\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Google Docs) - C:\Users\Val\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2014-03-01]
CHR Extension: (Google Drive) - C:\Users\Val\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2014-03-01]
CHR Extension: (Google Voice Search Hotword (Beta)) - C:\Users\Val\AppData\Local\Google\Chrome\User Data\Default\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn [2014-06-10]
CHR Extension: (YouTube) - C:\Users\Val\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2014-03-01]
CHR Extension: (Google Search) - C:\Users\Val\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2014-03-01]
CHR Extension: (Strong Signal) - C:\Users\Val\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndgafedgphnfegpdleilandjadhkecpl [2015-02-17]
CHR Extension: (Google Wallet) - C:\Users\Val\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2014-03-01]
CHR Extension: (Gmail) - C:\Users\Val\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2014-03-01]

==================== Services (Whitelisted) =================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R2 ccEvtMgr; C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe [108392 2009-07-08] (Symantec Corporation)
R2 ccSetMgr; C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe [108392 2009-07-08] (Symantec Corporation)
R3 hpqcxs08; C:\Program Files (x86)\HP\Digital Imaging\bin\hpqcxs08.dll [248832 2009-05-21] (Hewlett-Packard Co.) [File not signed]
R2 hpqddsvc; C:\Program Files (x86)\HP\Digital Imaging\bin\hpqddsvc.dll [133120 2009-05-21] (Hewlett-Packard Co.) [File not signed]
R2 HPSLPSVC; C:\Program Files (x86)\HP\Digital Imaging\bin\HPSLPSVC64.DLL [1039360 2010-10-22] (Hewlett-Packard Co.) [File not signed]
R2 IHA_MessageCenter; C:\Program Files (x86)\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe [363128 2014-08-13] (Verizon)
S3 LiveUpdate; C:\Program Files (x86)\Symantec\LiveUpdate\LuComServer_3_3.EXE [3093880 2009-07-13] (Symantec Corporation)
R2 MBAMScheduler; C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe [1871160 2014-11-21] (Malwarebytes Corporation)
R2 MBAMService; C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe [969016 2014-11-21] (Malwarebytes Corporation)
R2 Net Driver HPZ12; C:\Windows\system32\HPZinw12.dll [71680 2010-08-06] (Hewlett-Packard) [File not signed]
R2 Pml Driver HPZ12; C:\Windows\system32\HPZipm12.dll [89600 2010-08-06] (Hewlett-Packard) [File not signed]
R2 SmcService; C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Smc.exe [3197256 2009-09-17] (Symantec Corporation)
S4 SNAC; C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\SNAC64.EXE [411976 2009-09-17] (Symantec Corporation)
R2 sprtsvc_verizondm; C:\Program Files (x86)\VERIZONDM\bin\sprtsvc.exe [206120 2012-08-07] (SupportSoft, Inc.)
R2 Symantec AntiVirus; C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Rtvscan.exe [2477304 2009-09-17] (Symantec Corporation)
R2 tgsrvc_verizondm; C:\Program Files (x86)\VERIZONDM\bin\tgsrvc.exe [185640 2012-08-07] (SupportSoft, Inc.)
S3 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [1011712 2013-05-27] (Microsoft Corporation)

==================== Drivers (Whitelisted) ====================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R3 AE1000; C:\Windows\System32\DRIVERS\ae1000w7.sys [1101600 2010-03-23] (Ralink Technology Corp.)
R1 eeCtrl; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys [475696 2009-09-17] (Symantec Corporation)
R3 EraserUtilRebootDrv; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [132656 2009-09-17] (Symantec Corporation)
R3 MBAMProtector; C:\Windows\system32\drivers\mbam.sys [25816 2014-11-21] (Malwarebytes Corporation)
R3 MBAMSwissArmy; C:\Windows\system32\drivers\MBAMSwissArmy.sys [129752 2015-02-17] (Malwarebytes Corporation)
R3 MBAMWebAccessControl; C:\Windows\system32\drivers\mwac.sys [63704 2014-11-21] (Malwarebytes Corporation)
R3 MTsensor; C:\Windows\System32\DRIVERS\ASACPI.sys [15416 2009-07-15] ()
R3 NAVENG; C:\ProgramData\Symantec\Definitions\VirusDefs\20090917.021\ENG64.SYS [116272 2009-09-17] (Symantec Corporation)
R3 NAVEX15; C:\ProgramData\Symantec\Definitions\VirusDefs\20090917.021\EX64.SYS [1742896 2009-09-17] (Symantec Corporation)
R1 SRTSP; C:\Windows\System32\Drivers\SRTSP64.SYS [443952 2009-08-25] (Symantec Corporation)
R1 SRTSP; C:\Windows\SysWOW64\Drivers\SRTSP64.SYS [443952 2009-08-25] (Symantec Corporation)
S3 SRTSPL; C:\Windows\System32\Drivers\SRTSPL64.SYS [481840 2009-08-25] (Symantec Corporation)
S3 SRTSPL; C:\Windows\SysWOW64\Drivers\SRTSPL64.SYS [481840 2009-08-25] (Symantec Corporation)
R1 SRTSPX; C:\Windows\System32\Drivers\SRTSPX64.SYS [32304 2009-08-25] (Symantec Corporation)
R1 SRTSPX; C:\Windows\SysWOW64\Drivers\SRTSPX64.SYS [32304 2009-08-25] (Symantec Corporation)
R3 SymEvent; C:\Windows\system32\Drivers\SYMEVENT64x86.SYS [172592 2015-02-17] (Symantec Corporation)
S3 Synth3dVsc; System32\drivers\synth3dvsc.sys [X]
S3 tsusbhub; system32\drivers\tsusbhub.sys [X]
S3 VGPU; System32\drivers\rdvgkmd.sys [X]

==================== NetSvcs (Whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)

==================== One Month Created Files and Folders ========

(If an entry is included in the fixlist, the file\folder will be moved.)

2015-02-17 15:45 - 2015-02-17 15:45 - 00018538 _____ () C:\Users\Val\Desktop\FRST.txt
2015-02-17 15:45 - 2015-02-17 15:45 - 00000000 ____D () C:\FRST
2015-02-17 15:44 - 2015-02-17 15:44 - 02085888 _____ (Farbar) C:\Users\Val\Desktop\FRST64.exe
2015-02-17 14:14 - 2015-02-17 14:20 - 00000000 ____D () C:\Users\Val\Documents\2172015
2015-02-17 13:33 - 2015-02-17 13:33 - 00438490 _____ () C:\Users\Val\AppData\Local\census.cache
2015-02-17 13:33 - 2015-02-17 13:33 - 00177235 _____ () C:\Users\Val\AppData\Local\ars.cache
2015-02-17 13:30 - 2015-02-17 13:30 - 00000010 _____ () C:\Users\Val\AppData\Local\sponge.last.runtime.cache
2015-02-17 13:23 - 2015-02-17 13:23 - 02494944 _____ (Trend Micro Inc.) C:\Users\Val\Downloads\HousecallLauncher64.exe
2015-02-17 13:23 - 2015-02-17 13:23 - 00000036 _____ () C:\Users\Val\AppData\Local\housecall.guid.cache
2015-02-17 13:23 - 2013-09-27 21:56 - 00285208 _____ (Trend Micro Inc.) C:\Windows\system32\Drivers\tmcomm.sys
2015-02-17 13:06 - 2015-02-17 13:07 - 00172592 _____ (Symantec Corporation) C:\Windows\system32\Drivers\SYMEVENT64x86.SYS
2015-02-17 13:06 - 2015-02-17 13:07 - 00007440 _____ () C:\Windows\system32\Drivers\SYMEVENT64x86.CAT
2015-02-17 13:06 - 2015-02-17 13:07 - 00000000 ____D () C:\Program Files\Symantec
2015-02-17 13:03 - 2015-02-17 13:07 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Symantec Endpoint Protection
2015-02-17 13:03 - 2015-02-17 13:06 - 00000000 ____D () C:\Program Files\Common Files\Symantec Shared
2015-02-17 13:03 - 2015-02-17 13:03 - 00000000 ____D () C:\Program Files (x86)\Symantec
2015-02-17 12:54 - 2015-02-17 12:59 - 00000464 __RSH () C:\ProgramData\ntuser.pol
2015-02-17 12:33 - 2014-12-23 00:41 - 00298120 ____N (Microsoft Corporation) C:\Windows\system32\MpSigStub.exe
2015-02-17 12:32 - 2015-02-17 15:31 - 00129752 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys
2015-02-17 12:31 - 2015-02-17 12:31 - 00001102 _____ () C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
2015-02-17 12:31 - 2015-02-17 12:31 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware
2015-02-17 12:31 - 2015-02-17 12:31 - 00000000 ____D () C:\ProgramData\Malwarebytes
2015-02-17 12:31 - 2015-02-17 12:31 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes Anti-Malware
2015-02-17 12:31 - 2014-11-21 06:14 - 00093400 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbamchameleon.sys
2015-02-17 12:31 - 2014-11-21 06:14 - 00063704 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mwac.sys
2015-02-17 12:31 - 2014-11-21 06:14 - 00025816 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbam.sys
2015-02-15 19:58 - 2015-02-15 19:58 - 00000000 ____D () C:\Users\Val\AppData\Roaming\Mipony
2015-02-15 19:56 - 2015-02-15 19:56 - 00000995 _____ () C:\Users\Val\Desktop\MiPony.lnk
2015-02-15 19:56 - 2015-02-15 19:56 - 00000000 ____D () C:\Users\Val\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\MiPony
2015-02-15 19:56 - 2015-02-15 19:56 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\MiPony
2015-02-15 19:56 - 2015-02-15 19:56 - 00000000 ____D () C:\Program Files (x86)\MiPony
2015-02-15 19:55 - 2015-02-15 19:55 - 00791547 _____ (Aff) C:\Users\Val\Downloads\DownloadManagerSetup.exe
2015-02-15 19:27 - 2015-02-15 19:27 - 00000000 ____D () C:\Windows\system32\appmgmt
2015-02-15 19:17 - 2015-02-15 19:18 - 00000000 ____D () C:\Users\Val\Documents\Norton help
2015-02-15 18:33 - 2015-02-15 18:33 - 07710744 _____ (Symantec Corporation) C:\Users\Val\Downloads\SymHelp.exe
2015-02-15 18:21 - 2015-01-08 22:14 - 00950272 _____ (Microsoft Corporation) C:\Windows\system32\perftrack.dll
2015-02-15 18:21 - 2015-01-08 22:14 - 00091136 _____ (Microsoft Corporation) C:\Windows\system32\wdi.dll
2015-02-15 18:21 - 2015-01-08 22:14 - 00029696 _____ (Microsoft Corporation) C:\Windows\system32\powertracker.dll
2015-02-15 18:21 - 2015-01-08 21:48 - 00076800 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wdi.dll
2015-02-12 12:44 - 2015-01-22 23:42 - 00814080 _____ (Microsoft Corporation) C:\Windows\system32\jscript9diag.dll
2015-02-12 12:44 - 2015-01-22 23:41 - 06041600 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll
2015-02-12 12:44 - 2015-01-22 22:43 - 00620032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9diag.dll
2015-02-12 12:44 - 2015-01-22 22:17 - 04300800 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll
2015-02-11 13:55 - 2015-02-03 22:16 - 00894976 _____ (Microsoft Corporation) C:\Windows\system32\appraiser.dll
2015-02-11 13:55 - 2015-02-03 22:16 - 00762368 _____ (Microsoft Corporation) C:\Windows\system32\invagent.dll
2015-02-11 13:55 - 2015-02-03 22:16 - 00609280 _____ (Microsoft Corporation) C:\Windows\system32\generaltel.dll
2015-02-11 13:55 - 2015-02-03 22:16 - 00414720 _____ (Microsoft Corporation) C:\Windows\system32\devinv.dll
2015-02-11 13:55 - 2015-02-03 22:16 - 00227328 _____ (Microsoft Corporation) C:\Windows\system32\aepdu.dll
2015-02-11 13:55 - 2015-02-03 22:16 - 00192000 _____ (Microsoft Corporation) C:\Windows\system32\aepic.dll
2015-02-11 13:55 - 2015-02-03 22:13 - 01098752 _____ (Microsoft Corporation) C:\Windows\system32\aeinv.dll
2015-02-11 13:55 - 2015-01-27 18:36 - 01239720 _____ (Microsoft Corporation) C:\Windows\system32\aitstatic.exe
2015-02-11 13:55 - 2015-01-10 01:48 - 00728064 _____ (Microsoft Corporation) C:\Windows\system32\kerberos.dll
2015-02-11 13:55 - 2015-01-10 01:48 - 00341504 _____ (Microsoft Corporation) C:\Windows\system32\schannel.dll
2015-02-11 13:55 - 2015-01-10 01:48 - 00314880 _____ (Microsoft Corporation) C:\Windows\system32\msv1_0.dll
2015-02-11 13:55 - 2015-01-10 01:48 - 00309760 _____ (Microsoft Corporation) C:\Windows\system32\ncrypt.dll
2015-02-11 13:55 - 2015-01-10 01:48 - 00210944 _____ (Microsoft Corporation) C:\Windows\system32\wdigest.dll
2015-02-11 13:55 - 2015-01-10 01:48 - 00086528 _____ (Microsoft Corporation) C:\Windows\system32\TSpkg.dll
2015-02-11 13:55 - 2015-01-10 01:48 - 00022016 _____ (Microsoft Corporation) C:\Windows\system32\credssp.dll
2015-02-11 13:55 - 2015-01-10 01:27 - 00550912 _____ (Microsoft Corporation) C:\Windows\SysWOW64\kerberos.dll
2015-02-11 13:55 - 2015-01-10 01:27 - 00259584 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msv1_0.dll
2015-02-11 13:55 - 2015-01-10 01:27 - 00248832 _____ (Microsoft Corporation) C:\Windows\SysWOW64\schannel.dll
2015-02-11 13:55 - 2015-01-10 01:27 - 00221184 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ncrypt.dll
2015-02-11 13:55 - 2015-01-10 01:27 - 00172032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wdigest.dll
2015-02-11 13:55 - 2015-01-10 01:27 - 00065536 _____ (Microsoft Corporation) C:\Windows\SysWOW64\TSpkg.dll
2015-02-11 13:55 - 2015-01-10 01:27 - 00017408 _____ (Microsoft Corporation) C:\Windows\SysWOW64\credssp.dll
2015-02-11 13:54 - 2015-01-15 03:14 - 00155072 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\ksecpkg.sys
2015-02-11 13:54 - 2015-01-15 03:14 - 00095680 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\ksecdd.sys
2015-02-11 13:54 - 2015-01-15 03:09 - 01461760 _____ (Microsoft Corporation) C:\Windows\system32\lsasrv.dll
2015-02-11 13:54 - 2015-01-15 03:09 - 00136192 _____ (Microsoft Corporation) C:\Windows\system32\sspicli.dll
2015-02-11 13:54 - 2015-01-15 03:09 - 00031232 _____ (Microsoft Corporation) C:\Windows\system32\lsass.exe
2015-02-11 13:54 - 2015-01-15 03:09 - 00029184 _____ (Microsoft Corporation) C:\Windows\system32\sspisrv.dll
2015-02-11 13:54 - 2015-01-15 03:09 - 00028160 _____ (Microsoft Corporation) C:\Windows\system32\secur32.dll
2015-02-11 13:54 - 2015-01-15 03:08 - 00064000 _____ (Microsoft Corporation) C:\Windows\system32\auditpol.exe
2015-02-11 13:54 - 2015-01-15 03:06 - 00146432 _____ (Microsoft Corporation) C:\Windows\system32\msaudite.dll
2015-02-11 13:54 - 2015-01-15 03:06 - 00060416 _____ (Microsoft Corporation) C:\Windows\system32\msobjs.dll
2015-02-11 13:54 - 2015-01-15 03:04 - 00686080 _____ (Microsoft Corporation) C:\Windows\system32\adtschema.dll
2015-02-11 13:54 - 2015-01-15 02:42 - 00050176 _____ (Microsoft Corporation) C:\Windows\SysWOW64\auditpol.exe
2015-02-11 13:54 - 2015-01-15 02:42 - 00022016 _____ (Microsoft Corporation) C:\Windows\SysWOW64\secur32.dll
2015-02-11 13:54 - 2015-01-15 02:41 - 00096768 _____ (Microsoft Corporation) C:\Windows\SysWOW64\sspicli.dll
2015-02-11 13:54 - 2015-01-15 02:39 - 00146432 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msaudite.dll
2015-02-11 13:54 - 2015-01-15 02:39 - 00060416 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msobjs.dll
2015-02-11 13:54 - 2015-01-15 02:37 - 00686080 _____ (Microsoft Corporation) C:\Windows\SysWOW64\adtschema.dll
2015-02-11 13:54 - 2015-01-14 23:22 - 00458824 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\cng.sys
2015-02-11 13:54 - 2015-01-14 00:47 - 00389808 _____ (Microsoft Corporation) C:\Windows\system32\iedkcs32.dll
2015-02-11 13:54 - 2015-01-14 00:09 - 00342712 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iedkcs32.dll
2015-02-11 13:54 - 2015-01-12 22:10 - 01424384 _____ (Microsoft Corporation) C:\Windows\system32\WindowsCodecs.dll
2015-02-11 13:54 - 2015-01-12 21:49 - 01230336 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WindowsCodecs.dll
2015-02-11 13:54 - 2015-01-11 22:09 - 25056256 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
2015-02-11 13:54 - 2015-01-11 22:05 - 02724864 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb
2015-02-11 13:54 - 2015-01-11 22:05 - 00004096 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollectorres.dll
2015-02-11 13:54 - 2015-01-11 21:49 - 00066560 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll
2015-02-11 13:54 - 2015-01-11 21:48 - 02885632 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll
2015-02-11 13:54 - 2015-01-11 21:48 - 00584192 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll
2015-02-11 13:54 - 2015-01-11 21:48 - 00048640 _____ (Microsoft Corporation) C:\Windows\system32\ieetwproxystub.dll
2015-02-11 13:54 - 2015-01-11 21:47 - 00088064 _____ (Microsoft Corporation) C:\Windows\system32\MshtmlDac.dll
2015-02-11 13:54 - 2015-01-11 21:40 - 00054784 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll
2015-02-11 13:54 - 2015-01-11 21:39 - 00034304 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll
2015-02-11 13:54 - 2015-01-11 21:36 - 00633856 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll
2015-02-11 13:54 - 2015-01-11 21:34 - 00144384 _____ (Microsoft Corporation) C:\Windows\system32\ieUnatt.exe
2015-02-11 13:54 - 2015-01-11 21:34 - 00114688 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollector.exe
2015-02-11 13:54 - 2015-01-11 21:25 - 19740160 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll
2015-02-11 13:54 - 2015-01-11 21:25 - 00968704 _____ (Microsoft Corporation) C:\Windows\system32\MsSpellCheckingFacility.exe
2015-02-11 13:54 - 2015-01-11 21:21 - 02724864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb
2015-02-11 13:54 - 2015-01-11 21:21 - 00490496 _____ (Microsoft Corporation) C:\Windows\system32\dxtmsft.dll
2015-02-11 13:54 - 2015-01-11 21:13 - 00077824 _____ (Microsoft Corporation) C:\Windows\system32\JavaScriptCollectionAgent.dll
2015-02-11 13:54 - 2015-01-11 21:08 - 00503296 _____ (Microsoft Corporation) C:\Windows\SysWOW64\vbscript.dll
2015-02-11 13:54 - 2015-01-11 21:08 - 00199680 _____ (Microsoft Corporation) C:\Windows\system32\msrating.dll
2015-02-11 13:54 - 2015-01-11 21:07 - 00092160 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll
2015-02-11 13:54 - 2015-01-11 21:07 - 00062464 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesetup.dll
2015-02-11 13:54 - 2015-01-11 21:07 - 00047616 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieetwproxystub.dll
2015-02-11 13:54 - 2015-01-11 21:05 - 00064000 _____ (Microsoft Corporation) C:\Windows\SysWOW64\MshtmlDac.dll
2015-02-11 13:54 - 2015-01-11 21:04 - 00316928 _____ (Microsoft Corporation) C:\Windows\system32\dxtrans.dll
2015-02-11 13:54 - 2015-01-11 21:02 - 02277888 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll
2015-02-11 13:54 - 2015-01-11 21:00 - 00047104 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll
2015-02-11 13:54 - 2015-01-11 20:59 - 00030720 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iernonce.dll
2015-02-11 13:54 - 2015-01-11 20:57 - 00478208 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll
2015-02-11 13:54 - 2015-01-11 20:55 - 00115712 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieUnatt.exe
2015-02-11 13:54 - 2015-01-11 20:48 - 00801280 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll
2015-02-11 13:54 - 2015-01-11 20:48 - 00718848 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe
2015-02-11 13:54 - 2015-01-11 20:46 - 02125824 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl
2015-02-11 13:54 - 2015-01-11 20:46 - 01359360 _____ (Microsoft Corporation) C:\Windows\system32\mshtmlmedia.dll
2015-02-11 13:54 - 2015-01-11 20:45 - 00418304 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtmsft.dll
2015-02-11 13:54 - 2015-01-11 20:43 - 14401024 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll
2015-02-11 13:54 - 2015-01-11 20:40 - 00060416 _____ (Microsoft Corporation) C:\Windows\SysWOW64\JavaScriptCollectionAgent.dll
2015-02-11 13:54 - 2015-01-11 20:36 - 00168960 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msrating.dll
2015-02-11 13:54 - 2015-01-11 20:35 - 00076288 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmled.dll
2015-02-11 13:54 - 2015-01-11 20:33 - 00285696 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtrans.dll
2015-02-11 13:54 - 2015-01-11 20:27 - 02358272 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll
2015-02-11 13:54 - 2015-01-11 20:23 - 02052608 _____ (Microsoft Corporation) C:\Windows\SysWOW64\inetcpl.cpl
2015-02-11 13:54 - 2015-01-11 20:23 - 00688640 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll
2015-02-11 13:54 - 2015-01-11 20:22 - 01155072 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmlmedia.dll
2015-02-11 13:54 - 2015-01-11 20:14 - 12829184 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll
2015-02-11 13:54 - 2015-01-11 20:14 - 01548288 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll
2015-02-11 13:54 - 2015-01-11 20:02 - 00800768 _____ (Microsoft Corporation) C:\Windows\system32\ieapfltr.dll
2015-02-11 13:54 - 2015-01-11 20:00 - 01888256 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll
2015-02-11 13:54 - 2015-01-11 19:56 - 01307136 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll
2015-02-11 13:54 - 2015-01-11 19:55 - 00710144 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieapfltr.dll
2015-02-11 13:53 - 2014-12-12 00:31 - 01480192 _____ (Microsoft Corporation) C:\Windows\system32\crypt32.dll
2015-02-11 13:53 - 2014-12-12 00:07 - 01174528 _____ (Microsoft Corporation) C:\Windows\SysWOW64\crypt32.dll
2015-02-11 13:53 - 2014-11-25 22:53 - 00861696 _____ (Microsoft Corporation) C:\Windows\system32\oleaut32.dll
2015-02-11 13:53 - 2014-11-25 22:32 - 00571904 _____ (Microsoft Corporation) C:\Windows\SysWOW64\oleaut32.dll
2015-02-11 13:53 - 2014-07-06 21:07 - 00229376 _____ (Microsoft Corporation) C:\Windows\system32\wintrust.dll
2015-02-11 13:53 - 2014-07-06 21:06 - 00187904 _____ (Microsoft Corporation) C:\Windows\system32\cryptsvc.dll
2015-02-11 13:53 - 2014-07-06 20:40 - 00179200 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wintrust.dll
2015-02-11 13:53 - 2014-07-06 20:40 - 00143872 _____ (Microsoft Corporation) C:\Windows\SysWOW64\cryptsvc.dll
2015-02-11 13:52 - 2014-12-07 22:09 - 00406528 _____ (Microsoft Corporation) C:\Windows\system32\scesrv.dll
2015-02-11 13:52 - 2014-12-07 21:46 - 00308224 _____ (Microsoft Corporation) C:\Windows\SysWOW64\scesrv.dll
2015-02-11 13:51 - 2015-01-14 01:09 - 05554112 _____ (Microsoft Corporation) C:\Windows\system32\ntoskrnl.exe
2015-02-11 13:51 - 2015-01-14 01:05 - 00503808 _____ (Microsoft Corporation) C:\Windows\system32\srcore.dll
2015-02-11 13:51 - 2015-01-14 01:05 - 00050176 _____ (Microsoft Corporation) C:\Windows\system32\srclient.dll
2015-02-11 13:51 - 2015-01-14 01:04 - 00296960 _____ (Microsoft Corporation) C:\Windows\system32\rstrui.exe
2015-02-11 13:51 - 2015-01-14 00:44 - 03972544 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ntkrnlpa.exe
2015-02-11 13:51 - 2015-01-14 00:44 - 03917760 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ntoskrnl.exe
2015-02-11 13:51 - 2015-01-14 00:41 - 00043008 _____ (Microsoft Corporation) C:\Windows\SysWOW64\srclient.dll
2015-02-11 13:50 - 2015-01-08 21:03 - 03201536 _____ (Microsoft Corporation) C:\Windows\system32\win32k.sys

==================== One Month Modified Files and Folders =======

(If an entry is included in the fixlist, the file\folder will be moved.)

2015-02-17 15:43 - 2011-02-11 10:37 - 01284593 _____ () C:\Windows\WindowsUpdate.log
2015-02-17 15:36 - 2009-07-13 23:45 - 00020496 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2015-02-17 15:36 - 2009-07-13 23:45 - 00020496 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2015-02-17 15:29 - 2014-03-01 19:12 - 00000894 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2015-02-17 15:29 - 2009-07-14 00:08 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2015-02-17 15:29 - 2009-07-13 23:51 - 01062140 _____ () C:\Windows\setupact.log
2015-02-17 15:28 - 2011-02-12 13:43 - 00193864 _____ () C:\Windows\PFRO.log
2015-02-17 14:57 - 2014-03-01 19:12 - 00000898 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2015-02-17 14:12 - 2012-12-22 13:06 - 00000830 _____ () C:\Windows\Tasks\Adobe Flash Player Updater.job
2015-02-17 13:06 - 2011-02-11 20:09 - 00000000 ____D () C:\ProgramData\Symantec
2015-02-17 12:30 - 2009-07-13 22:20 - 00000000 ____D () C:\Windows\system32\GroupPolicy
2015-02-15 18:22 - 2009-07-13 22:20 - 00000000 ____D () C:\Windows\tracing
2015-02-15 13:38 - 2009-07-13 22:20 - 00000000 ____D () C:\Windows\rescache
2015-02-12 12:54 - 2009-07-13 22:20 - 00000000 ____D () C:\Program Files\Common Files\Microsoft Shared
2015-02-12 12:32 - 2009-07-13 23:45 - 00410272 _____ () C:\Windows\system32\FNTCACHE.DAT
2015-02-12 12:28 - 2014-12-11 10:13 - 00000000 ____D () C:\Windows\system32\appraiser
2015-02-12 12:28 - 2014-05-06 15:33 - 00000000 ___SD () C:\Windows\system32\CompatTel
2015-02-12 12:27 - 2009-07-13 22:20 - 00000000 ____D () C:\Windows\PolicyDefinitions
2015-02-11 14:52 - 2011-02-11 20:51 - 00000000 ____D () C:\ProgramData\Microsoft Help
2015-02-11 14:38 - 2009-07-13 21:34 - 00000513 _____ () C:\Windows\win.ini
2015-02-11 14:37 - 2013-08-14 15:25 - 00000000 ____D () C:\Windows\system32\MRT
2015-02-11 14:33 - 2011-02-12 13:36 - 116773704 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe
2015-02-09 11:27 - 2014-03-01 19:13 - 00002183 _____ () C:\Users\Public\Desktop\Google Chrome.lnk
2015-02-07 11:52 - 2014-03-01 19:12 - 00003894 _____ () C:\Windows\System32\Tasks\GoogleUpdateTaskMachineUA
2015-02-07 11:52 - 2014-03-01 19:12 - 00003642 _____ () C:\Windows\System32\Tasks\GoogleUpdateTaskMachineCore
2015-02-06 13:12 - 2012-12-22 13:06 - 00003768 _____ () C:\Windows\System32\Tasks\Adobe Flash Player Updater
2015-02-06 13:12 - 2012-07-11 14:19 - 00701616 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe
2015-02-06 13:12 - 2011-06-10 09:03 - 00071344 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
2015-02-05 16:47 - 2013-09-04 09:29 - 00001117 _____ () C:\Users\Public\Desktop\Vz  In-Home Agent.lnk
2015-01-27 22:50 - 2014-02-25 15:56 - 00774632 _____ () C:\Windows\SysWOW64\PerfStringBackup.INI
2015-01-27 22:50 - 2009-07-14 00:13 - 00774632 _____ () C:\Windows\system32\PerfStringBackup.INI
2015-01-27 13:19 - 2013-10-21 17:13 - 00000000 ____D () C:\ProgramData\Oracle
2015-01-27 13:19 - 2013-06-26 13:49 - 00000000 ____D () C:\Program Files (x86)\Java
2015-01-27 13:17 - 2014-10-18 09:12 - 00272296 _____ (Oracle Corporation) C:\Windows\SysWOW64\javaws.exe
2015-01-27 13:17 - 2014-10-18 09:12 - 00176552 _____ (Oracle Corporation) C:\Windows\SysWOW64\javaw.exe
2015-01-27 13:17 - 2014-10-18 09:12 - 00176552 _____ (Oracle Corporation) C:\Windows\SysWOW64\java.exe
2015-01-27 13:17 - 2014-10-18 09:12 - 00098216 _____ (Oracle Corporation) C:\Windows\SysWOW64\WindowsAccessBridge-32.dll

==================== Files in the root of some directories =======

2015-02-17 13:33 - 2015-02-17 13:33 - 0177235 _____ () C:\Users\Val\AppData\Local\ars.cache
2015-02-17 13:33 - 2015-02-17 13:33 - 0438490 _____ () C:\Users\Val\AppData\Local\census.cache
2015-02-17 13:23 - 2015-02-17 13:23 - 0000036 _____ () C:\Users\Val\AppData\Local\housecall.guid.cache
2015-02-17 13:30 - 2015-02-17 13:30 - 0000010 _____ () C:\Users\Val\AppData\Local\sponge.last.runtime.cache
2011-02-17 08:52 - 2013-10-27 19:51 - 0009199 _____ () C:\ProgramData\hpzinstall.log

Some content of TEMP:
====================
C:\Users\Val\AppData\Local\Temp\ApnStub.exe
C:\Users\Val\AppData\Local\Temp\contentDATs.exe
C:\Users\Val\AppData\Local\Temp\GoogleToolbarInstaller_en32_signed.exe
C:\Users\Val\AppData\Local\Temp\jre-6u24-windows-i586-iftw-rv.exe
C:\Users\Val\AppData\Local\Temp\jre-6u26-windows-i586-iftw-rv.exe
C:\Users\Val\AppData\Local\Temp\jre-6u29-windows-i586-iftw-rv.exe
C:\Users\Val\AppData\Local\Temp\jre-6u31-windows-i586-iftw-rv.exe
C:\Users\Val\AppData\Local\Temp\jre-7u11-windows-i586-iftw.exe
C:\Users\Val\AppData\Local\Temp\jre-7u17-windows-i586-iftw.exe
C:\Users\Val\AppData\Local\Temp\jre-7u21-windows-i586-iftw.exe
C:\Users\Val\AppData\Local\Temp\jre-7u25-windows-i586-iftw.exe
C:\Users\Val\AppData\Local\Temp\jre-7u45-windows-i586-iftw.exe
C:\Users\Val\AppData\Local\Temp\jre-7u5-windows-i586-iftw.exe
C:\Users\Val\AppData\Local\Temp\jre-7u51-windows-i586-iftw.exe
C:\Users\Val\AppData\Local\Temp\jre-7u67-windows-i586-iftw.exe
C:\Users\Val\AppData\Local\Temp\jre-7u7-windows-i586-iftw.exe
C:\Users\Val\AppData\Local\Temp\jre-7u71-windows-i586-iftw.exe
C:\Users\Val\AppData\Local\Temp\jre-7u9-windows-i586-iftw.exe
C:\Users\Val\AppData\Local\Temp\jre-8u31-windows-au.exe
C:\Users\Val\AppData\Local\Temp\mssinstaller.exe
C:\Users\Val\AppData\Local\Temp\SecurityScan_Release.exe
C:\Users\Val\AppData\Local\Temp\setup.exe

==================== Bamital & volsnap Check =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\SysWOW64\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed

LastRegBack: 2015-02-15 13:30

==================== End Of Log ============================

 

 

Additional scan result of Farbar Recovery Scan Tool (x64) Version: 15-02-2015
Ran by Val at 2015-02-17 15:45:49
Running from C:\Users\Val\Desktop
Boot Mode: Normal
==========================================================

==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: Symantec Endpoint Protection (Enabled - Out of date) {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}
AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: Symantec Endpoint Protection (Enabled - Out of date) {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}

==================== Installed Programs ======================

(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

64 Bit HP CIO Components Installer (Version: 7.2.8 - Hewlett-Packard) Hidden
7-Zip 9.20 (HKLM-x32\...\7-Zip 9.20) (Version:  - )
Adobe Acrobat X Pro - English, Français, Deutsch (HKLM-x32\...\{AC76BA86-1033-F400-7760-000000000005}) (Version: 10.1.13 - Adobe Systems)
Adobe Flash Player 16 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 16.0.0.305 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.0 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.0.9.149 - Adobe Systems, Inc.)
Ask Toolbar (HKLM-x32\...\{86D4B82A-ABED-442A-BE86-96357B70F4FE}) (Version: 1.15.4.0 - Ask.com) <==== ATTENTION
Ask Toolbar Updater (HKU\S-1-5-21-1233200475-905355780-979007565-1000\...\{79A765E1-C399-405B-85AF-466F52E918B0}) (Version: 1.2.2.23821 - Ask.com) <==== ATTENTION
ATI Catalyst Install Manager (HKLM\...\{F2DEFE25-83D8-55D0-AF90-BF25ED8360DA}) (Version: 3.0.745.0 - ATI Technologies, Inc.)
BufferChm (x32 Version: 130.0.331.000 - Hewlett-Packard) Hidden
C309a (x32 Version: 130.0.425.000 - Hewlett-Packard) Hidden
ccc-core-static (x32 Version: 2009.0918.2132.36825 - ATI) Hidden
Coupon Printer for Windows (HKLM-x32\...\Coupon Printer for Windows5.0.0.1) (Version: 5.0.0.1 - Coupons.com Incorporated)
CWA Reminder by We-Care.com v4.1.26.3 (HKLM-x32\...\{26B4D0E1-6F6D-48DF-8719-80276A259F7E}) (Version: 4.1.26.3 - We-Care.com)
Destinations (x32 Version: 130.0.0.0 - Hewlett-Packard) Hidden
DeviceDiscovery (x32 Version: 130.0.372.000 - Hewlett-Packard) Hidden
DocProc (x32 Version: 13.0.0.0 - Hewlett-Packard) Hidden
Fax (x32 Version: 130.0.372.000 - Hewlett-Packard) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 40.0.2214.111 - Google Inc.)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.26.9 - Google Inc.) Hidden
GPBaseService2 (x32 Version: 130.0.371.000 - Hewlett-Packard) Hidden
Hewlett-Packard ACLM.NET v1.1.0.0 (x32 Version: 1.00.0000 - Hewlett-Packard) Hidden
HP Customer Participation Program 13.0 (HKLM\...\HPExtendedCapabilities) (Version: 13.0 - HP)
HP Imaging Device Functions 13.0 (HKLM\...\HP Imaging Device Functions) (Version: 13.0 - HP)
HP Photosmart C309a All-In-One Driver Software 13.0 Rel .5 (HKLM\...\{A9B54408-EF50-4821-B8A2-F597A657112A}) (Version: 13.0 - HP)
HP Photosmart Essential 3.5 (HKLM\...\HP Photosmart Essential) (Version: 3.5 - HP)
HP Product Detection (HKLM-x32\...\{A436F67F-687E-4736-BD2B-537121A804CF}) (Version: 11.14.0001 - HP)
HP Smart Web Printing 4.5 (HKLM\...\HP Smart Web Printing) (Version: 4.5 - HP)
HP Solution Center 13.0 (HKLM\...\HP Solution Center & Imaging Support Tools) (Version: 13.0 - HP)
HP Update (HKLM-x32\...\{97486FBE-A3FC-4783-8D55-EA37E9D171CC}) (Version: 5.005.000.002 - Hewlett-Packard)
HPDiagnosticAlert (x32 Version: 1.00.0000 - Microsoft) Hidden
HPPhotoGadget (x32 Version: 130.0.282.000 - Hewlett-Packard) Hidden
HPPhotoSmartDiscLabel_PaperLabel (x32 Version: 2.04.0000 - Hewlett-Packard) Hidden
HPPhotoSmartDiscLabel_PrintOnDisc (x32 Version: 2.04.0000 - Hewlett-Packard) Hidden
HPPhotoSmartDiscLabelContent1 (x32 Version: 2.04.0000 - Hewlett-Packard) Hidden
hpphotosmartdisclabelplugin (x32 Version: 2.04.0000 - Hewlett-Packard) Hidden
HPPhotosmartEssential (x32 Version: 2.04.0000 - Hewlett-Packard) Hidden
HPProductAssistant (x32 Version: 130.0.371.000 - Hewlett-Packard) Hidden
HPSSupply (x32 Version: 130.0.371.000 - Hewlett-Packard) Hidden
IHA_MessageCenter (HKLM-x32\...\{834265C4-CDF4-44D3-BD24-31531617EFB8}) (Version: 1.8.70 - Verizon)
Java 8 Update 31 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218031F0}) (Version: 8.0.310 - Oracle Corporation)
JavaFX 2.1.1 (HKLM-x32\...\{1111706F-666A-4037-7777-211328764D10}) (Version: 2.1.1 - Oracle Corporation)
LiveUpdate 3.3 (Symantec Corporation) (HKLM-x32\...\LiveUpdate) (Version: 3.3.0.92 - Symantec Corporation)
Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
MarketResearch (x32 Version: 130.0.374.000 - Hewlett-Packard) Hidden
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Office Professional Plus 2010 (HKLM\...\Office14.PROPLUS) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (HKLM\...\{B6E3757B-5E77-3915-866A-CCFC4B8D194C}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
MiPony 2.0.2 (HKLM-x32\...\MiPony) (Version: 2.0.2 - )
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Network64 (Version: 130.0.572.000 - Hewlett-Packard) Hidden
Network64 (Version: 140.0.221.000 - Hewlett-Packard) Hidden
OCR Software by I.R.I.S. 13.0 (HKLM\...\HPOCR) (Version: 13.0 - HP)
Platform (x32 Version: 1.34 - VIA Technologies, Inc.) Hidden
PS_AIO_05_C309_Software_Min (x32 Version: 130.0.425.000 - Hewlett-Packard) Hidden
Realtek Ethernet Controller Driver For Windows Vista and Later (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 1.00.0009 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.5880 - Realtek Semiconductor Corp.)
Scan (x32 Version: 13.0.0.0 - Hewlett-Packard) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (HKLM\...\{90140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUS_{A3364707-2F53-4C83-8F68-C9877A9080C7}) (Version:  - Microsoft)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (Version:  - Microsoft) Hidden
Shop for HP Supplies (HKLM\...\Shop for HP Supplies) (Version: 13.0 - HP)
SmartWebPrinting (x32 Version: 130.0.373.000 - Hewlett-Packard) Hidden
SolutionCenter (x32 Version: 130.0.373.000 - Hewlett-Packard) Hidden
Status (x32 Version: 130.0.373.000 - Hewlett-Packard) Hidden
swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Symantec Endpoint Protection (HKLM\...\{530992D4-DDBA-4F68-8B0D-FF50AC57531B}) (Version: 11.0.5002.333 - Symantec Corporation)
Toolbox (x32 Version: 130.0.648.000 - Hewlett-Packard) Hidden
TrayApp (x32 Version: 130.0.376.000 - Hewlett-Packard) Hidden
UnloadSupport (x32 Version: 11.0.0 - Hewlett-Packard) Hidden
Verizon Download Manager (HKLM-x32\...\{DDBFF418-4909-4EB1-81CE-D2111231AE27}) (Version: 33 - SupportSoft)
Verizon Download Manager (HKLM-x32\...\{FB7D0926-37A5-4042-9DF4-046BAF608B76}) (Version: 15 - SupportSoft)
VIA Platform Device Manager (HKLM-x32\...\InstallShield_{20D4A895-748C-4D88-871C-FDB1695B0169}) (Version: 1.34 - VIA Technologies, Inc.)
VLC media player 1.0.0 (HKLM-x32\...\VLC media player) (Version: 1.0.0 - VideoLAN Team)
Vz In-Home Agent (HKLM-x32\...\VzInHomeAgent) (Version: 9.0.71.0 - Verizon)
WebReg (x32 Version: 130.0.132.017 - Hewlett-Packard) Hidden
Yahoo! Messenger (HKLM-x32\...\Yahoo! Messenger) (Version:  - Yahoo! Inc.)
Yahoo! Toolbar (HKLM-x32\...\Yahoo! Companion) (Version:  - )

==================== Custom CLSID (selected items): ==========================

(If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.)

==================== Restore Points  =========================

14-01-2015 11:34:46 Windows Update
27-01-2015 13:51:52 Scheduled Checkpoint
27-01-2015 22:47:23 Windows Update
11-02-2015 13:56:50 Windows Update
12-02-2015 12:52:57 Windows Update
15-02-2015 18:21:32 Windows Update
15-02-2015 19:24:10 Removed Symantec Endpoint Protection.
15-02-2015 19:33:32 Installed Symantec Endpoint Protection.
15-02-2015 19:47:38 Removed Symantec Endpoint Protection.
17-02-2015 13:01:14 Installed Symantec Endpoint Protection.

==================== Hosts content: ==========================

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

2009-07-13 21:34 - 2009-06-10 16:00 - 00000824 ____A C:\Windows\system32\Drivers\etc\hosts

==================== Scheduled Tasks (whitelisted) =============

(If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.)

Task: {71351EEE-0EC9-41F7-8B10-B11F20D2BAE4} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2014-03-01] (Google Inc.)
Task: {7460DA66-7D54-4C2F-8334-A24798337FB4} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2015-02-06] (Adobe Systems Incorporated)
Task: {81A1158E-8FA1-4FE4-9FDA-268893874569} - System32\Tasks\OfficeSoftwareProtectionPlatform\SvcRestartTask => Sc.exe start osppsvc
Task: {9FA1970B-9C30-41D9-9C1E-FFCD43013F94} - System32\Tasks\Scheduled Update for Ask Toolbar => C:\Program Files (x86)\Ask.com\UpdateTask.exe [2012-06-06] () <==== ATTENTION
Task: {CBC544F7-F21D-458B-BC8E-250F88EA2986} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2014-03-01] (Google Inc.)
Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

==================== Loaded Modules (whitelisted) ==============

2013-09-05 00:17 - 2013-09-05 00:17 - 04300456 _____ () C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Cultures\OFFICE.ODF
2010-10-20 14:23 - 2010-10-20 14:23 - 08801632 _____ () C:\Program Files\Microsoft Office\Office14\1033\GrooveIntlResource.dll
2011-02-11 19:54 - 2009-05-07 03:51 - 00071680 ____R () C:\Program Files (x86)\VIA\VIAudioi\VDeck\QsApoApi64.dll
2011-02-11 19:54 - 2009-05-07 03:53 - 00379392 ____R () C:\Program Files (x86)\VIA\VIAudioi\VDeck\Dts2ApoApi64.dll
2011-02-11 19:54 - 2008-01-18 01:50 - 00098816 ____R () C:\Program Files (x86)\VIA\VIAudioi\VDeck\VMicApi.dll
2011-02-11 19:54 - 2009-11-02 22:12 - 47601664 ____R () C:\Program Files (x86)\VIA\VIAudioi\VDeck\Skin.dll
2011-02-11 19:56 - 2011-02-11 19:56 - 00270336 _____ () C:\Windows\assembly\GAC_MSIL\CLI.Aspect.CrossDisplay.Graphics.Dashboard\1.0.0.0__90ba9c70f846762e\CLI.Aspect.CrossDisplay.Graphics.Dashboard.dll
2013-09-05 00:14 - 2013-09-05 00:14 - 04300456 _____ () C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\Cultures\OFFICE.ODF
2010-10-20 14:45 - 2010-10-20 14:45 - 08801120 _____ () C:\Program Files (x86)\Microsoft Office\Office14\1033\GrooveIntlResource.dll
2014-01-04 10:24 - 2012-05-25 04:25 - 00921600 _____ () C:\Program Files (x86)\Yahoo!\Messenger\yui.dll

==================== Alternate Data Streams (whitelisted) =========

(If an entry is included in the fixlist, only the Alternate Data Streams will be removed.)

==================== Safe Mode (whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)

HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccEvtMgr => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccSetMgr => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Symantec Antivirus => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Symantec Antvirus => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\ccEvtMgr => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\ccSetMgr => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\SmcService => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\Symantec Antivirus => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\Symantec Antvirus => ""="Service"

==================== EXE Association (whitelisted) ===============

(If an entry is included in the fixlist, the default will be restored. None default entries will be removed.)

==================== Other Areas ============================

(Currently there is no automatic fix for this section.)

HKU\S-1-5-21-1233200475-905355780-979007565-1000\Control Panel\Desktop\\Wallpaper -> C:\Users\Val\AppData\Roaming\Microsoft\Windows\Themes\TranscodedWallpaper.jpg
DNS Servers: 192.168.1.1

==================== MSCONFIG/TASK MANAGER disabled items ==

(Currently there is no automatic fix for this section.)

==================== Accounts: =============================

Administrator (S-1-5-21-1233200475-905355780-979007565-500 - Administrator - Disabled)
Guest (S-1-5-21-1233200475-905355780-979007565-501 - Limited - Disabled)
HomeGroupUser$ (S-1-5-21-1233200475-905355780-979007565-1002 - Limited - Enabled)
Val (S-1-5-21-1233200475-905355780-979007565-1000 - Administrator - Enabled) => C:\Users\Val

==================== Faulty Device Manager Devices =============

Name: Photosmart C309a series
Description: Photosmart C309a series
Class Guid: {4d36e971-e325-11ce-bfc1-08002be10318}
Manufacturer: HP
Service:
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

==================== Event log errors: =========================

Application errors:
==================
Error: (02/15/2015 07:49:42 PM) (Source: Automatic LiveUpdate Scheduler) (EventID: 101) (User: NT AUTHORITY)
Description: errorFailed unregistering service.

Error: (02/15/2015 07:28:03 PM) (Source: MsiInstaller) (EventID: 10005) (User: Val-PC)
Description: Product: Symantec Endpoint Protection -- Symantec Endpoint Protection has detected that there are pending system changes that require a reboot.  Please reboot the system and rerun the installation.

Error: (02/15/2015 07:26:54 PM) (Source: Automatic LiveUpdate Scheduler) (EventID: 101) (User: NT AUTHORITY)
Description: errorFailed unregistering service.

Error: (02/15/2015 07:17:21 PM) (Source: SideBySide) (EventID: 80) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest2" on line C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.
Component 2: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.

Error: (02/15/2015 02:38:22 PM) (Source: Symantec AntiVirus) (EventID: 51) (User: )
Description: Security Risk Found!Trojan.Gen.2 in File: c:\Users\Val\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\SY1K8I6P\7zip_14378_stn.exe by: Manual scan.  Action: Quarantine succeeded.  Action Description: The file was quarantined successfully.

Error: (02/15/2015 00:44:07 PM) (Source: SescLU) (EventID: 13) (User: )
Description: LiveUpdate returned a non-critical error.  Available content updates may have failed to install.

Error: (02/11/2015 01:26:38 PM) (Source: SescLU) (EventID: 13) (User: )
Description: LiveUpdate returned a non-critical error.  Available content updates may have failed to install.

Error: (01/28/2015 01:50:21 PM) (Source: SescLU) (EventID: 13) (User: )
Description: LiveUpdate returned a non-critical error.  Available content updates may have failed to install.

Error: (01/12/2015 00:06:28 PM) (Source: SescLU) (EventID: 13) (User: )
Description: LiveUpdate returned a non-critical error.  Available content updates may have failed to install.

Error: (12/31/2014 00:58:45 PM) (Source: SescLU) (EventID: 13) (User: )
Description: LiveUpdate returned a non-critical error.  Available content updates may have failed to install.

System errors:
=============
Error: (02/17/2015 03:01:53 PM) (Source: DCOM) (EventID: 10010) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}

Error: (02/17/2015 02:21:09 PM) (Source: DCOM) (EventID: 10016) (User: Val-PC)
Description: application-specificLocalActivation{D3DCB472-7261-43CE-924B-0704BD730D5F}{D3DCB472-7261-43CE-924B-0704BD730D5F}Val-PCValS-1-5-21-1233200475-905355780-979007565-1000LocalHost (Using LRPC)

Error: (02/17/2015 02:21:09 PM) (Source: DCOM) (EventID: 10016) (User: Val-PC)
Description: application-specificLocalActivation{145B4335-FE2A-4927-A040-7C35AD3180EF}{145B4335-FE2A-4927-A040-7C35AD3180EF}Val-PCValS-1-5-21-1233200475-905355780-979007565-1000LocalHost (Using LRPC)

Error: (02/17/2015 02:21:09 PM) (Source: DCOM) (EventID: 10016) (User: Val-PC)
Description: application-specificLocalActivation{B77C4C36-0154-4C52-AB49-FAA03837E47F}{EA022610-0748-4C24-B229-6C507EBDFDBB}Val-PCValS-1-5-21-1233200475-905355780-979007565-1000LocalHost (Using LRPC)

Error: (02/17/2015 01:07:17 PM) (Source: Service Control Manager) (EventID: 7030) (User: )
Description: The Symantec Management Client service is marked as an interactive service.  However, the system is configured to not allow interactive services.  This service may not function properly.

Error: (02/17/2015 00:59:49 PM) (Source: DCOM) (EventID: 10010) (User: )
Description: {4991D34B-80A1-4291-83B6-3328366B9097}

Error: (02/17/2015 00:52:07 PM) (Source: DCOM) (EventID: 10010) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}

Error: (02/15/2015 08:00:45 PM) (Source: DCOM) (EventID: 10010) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}

Error: (02/15/2015 07:49:57 PM) (Source: DCOM) (EventID: 10010) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}

Error: (02/15/2015 07:40:17 PM) (Source: Service Control Manager) (EventID: 7030) (User: )
Description: The Symantec Management Client service is marked as an interactive service.  However, the system is configured to not allow interactive services.  This service may not function properly.

Microsoft Office Sessions:
=========================
Error: (02/15/2015 07:49:42 PM) (Source: Automatic LiveUpdate Scheduler) (EventID: 101) (User: NT AUTHORITY)
Description: errorFailed unregistering service.

Error: (02/15/2015 07:28:03 PM) (Source: MsiInstaller) (EventID: 10005) (User: Val-PC)
Description: Product: Symantec Endpoint Protection -- Symantec Endpoint Protection has detected that there are pending system changes that require a reboot.  Please reboot the system and rerun the installation.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (02/15/2015 07:26:54 PM) (Source: Automatic LiveUpdate Scheduler) (EventID: 101) (User: NT AUTHORITY)
Description: errorFailed unregistering service.

Error: (02/15/2015 07:17:21 PM) (Source: SideBySide) (EventID: 80) (User: )
Description: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Users\Val\Downloads\ArcadeFrontierGames.exe

Error: (02/15/2015 02:38:22 PM) (Source: Symantec AntiVirus) (EventID: 51) (User: )
Description: Security Risk Found!Trojan.Gen.2 in File: c:\Users\Val\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\SY1K8I6P\7zip_14378_stn.exe by: Manual scan.  Action: Quarantine succeeded.  Action Description: The file was quarantined successfully.

Error: (02/15/2015 00:44:07 PM) (Source: SescLU) (EventID: 13) (User: )
Description: LiveUpdate returned a non-critical error.  Available content updates may have failed to install.

Error: (02/11/2015 01:26:38 PM) (Source: SescLU) (EventID: 13) (User: )
Description: LiveUpdate returned a non-critical error.  Available content updates may have failed to install.

Error: (01/28/2015 01:50:21 PM) (Source: SescLU) (EventID: 13) (User: )
Description: LiveUpdate returned a non-critical error.  Available content updates may have failed to install.

Error: (01/12/2015 00:06:28 PM) (Source: SescLU) (EventID: 13) (User: )
Description: LiveUpdate returned a non-critical error.  Available content updates may have failed to install.

Error: (12/31/2014 00:58:45 PM) (Source: SescLU) (EventID: 13) (User: )
Description: LiveUpdate returned a non-critical error.  Available content updates may have failed to install.

==================== Memory info ===========================

Processor: AMD Phenom™ II X4 955 Processor
Percentage of memory in use: 27%
Total physical RAM: 7934.18 MB
Available physical RAM: 5786.01 MB
Total Pagefile: 15866.54 MB
Available Pagefile: 13505.86 MB
Total Virtual: 8192 MB
Available Virtual: 8191.83 MB

==================== Drives ================================

Drive c: () (Fixed) (Total:931.51 GB) (Free:845.12 GB) NTFS ==>[Drive with boot components (obtained from BCD)]

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (MBR Code: Windows 7 or 8) (Size: 931.5 GB) (Disk ID: F21850B4)
Partition 1: (Active) - (Size=931.5 GB) - (Type=07 NTFS)

==================== End Of Log ============================

 


 


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#4
Nevan

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Hello, I Want Candy.

I've noticed that your current Antivirus is Symantec Endpoint Protection. Could you please tell me if it's a trial version or have you actually paid for it?

Also, please perform the following instructions.

Step #1
Uninstalling programs

Go to Start Menu>Control Panel>Programs>Uninstall a program (or Control Panel>Programs and Features if using icon view) and remove the following programs:
  • Ask Toolbar
  • Ask Toolbar Updater
  • Coupon Printer for Windows
  • MiPony 2.0.2
  • Yahoo! Toolbar
 
Step #2
FRST Fix
  • Download attached fixlist.txt file to your desktop.
    Attached File  fixlist.txt   1.82KB   30 downloads
    NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
  • Right click FRST64.exe on your desktop and click Run as administrator. When the tool opens click Yes to disclaimer.
  • Press the Fix button just once and wait.
    NOTE: It's important that both FRST64.exe and fixlist.txt are in the same location or the fix will not work.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finished, FRST will generate a log on the desktop (Fixlog.txt). Select all (CTRL+A) the content of the log, copy it (CTRL+C) and paste (CTRL+V) it into your next reply.
 
Things that should appear in your next post:
  • Fixlog.txt log content
  • Please tell me if you have successfully uninstalled all of the programs I've asked you to uninstall
  • Please tell me if your current Antivirus is a trial version or not

  • 0

#5
I Want Candy

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the anti virus is a full version ... I have removed the programs you asked me to

It said a restart was necessary and the FRST64 would could up on restart but it didn't... the fix log had already completed so here that is

 

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 15-02-2015
Ran by Val at 2015-02-17 18:03:38 Run:1
Running from C:\Users\Val\Desktop
Loaded Profiles: Val (Available profiles: Val)
Boot Mode: Normal
==============================================

Content of fixlist:
*****************
CloseProcesses:
CreateRestorePoint:
HKU\S-1-5-21-1233200475-905355780-979007565-1000\...\MountPoints2: {cdebcd6a-36da-11e0-90a4-20cf304f65c0} - F:\setup.exe -a
GroupPolicy: Group Policy on Chrome detected <======= ATTENTION
CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
SearchScopes: HKU\S-1-5-21-1233200475-905355780-979007565-1000 -> {C2D232A0-8910-4BE5-A8A5-80DE0F91F06B} URL = http://websearch.ask...50-9215C5EBB0C2
CHR Extension: (Strong Signal) - C:\Users\Val\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndgafedgphnfegpdleilandjadhkecpl [2015-02-17]
2015-02-15 19:58 - 2015-02-15 19:58 - 00000000 ____D () C:\Users\Val\AppData\Roaming\Mipony
2015-02-15 19:56 - 2015-02-15 19:56 - 00000995 _____ () C:\Users\Val\Desktop\MiPony.lnk
2015-02-15 19:56 - 2015-02-15 19:56 - 00000000 ____D () C:\Users\Val\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\MiPony
2015-02-15 19:56 - 2015-02-15 19:56 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\MiPony
2015-02-15 19:56 - 2015-02-15 19:56 - 00000000 ____D () C:\Program Files (x86)\MiPony
2015-02-15 19:55 - 2015-02-15 19:55 - 00791547 _____ (Aff) C:\Users\Val\Downloads\DownloadManagerSetup.exe
Task: {9FA1970B-9C30-41D9-9C1E-FFCD43013F94} - System32\Tasks\Scheduled Update for Ask Toolbar => C:\Program Files (x86)\Ask.com\UpdateTask.exe [2012-06-06] () <==== ATTENTION
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccEvtMgr => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccSetMgr => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\ccEvtMgr => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\ccSetMgr => ""="Service"
EmptyTemp:
CMD: bitsadmin /reset /allusers
*****************

Processes closed successfully.
Restore point was successfully created.
"HKU\S-1-5-21-1233200475-905355780-979007565-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{cdebcd6a-36da-11e0-90a4-20cf304f65c0}" => Key deleted successfully.
HKCR\CLSID\{cdebcd6a-36da-11e0-90a4-20cf304f65c0} => Key not found.
C:\Windows\system32\GroupPolicy\Machine => Moved successfully.
C:\Windows\system32\GroupPolicy\GPT.ini => Moved successfully.
"HKLM\SOFTWARE\Policies\Google" => Key deleted successfully.
"HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer" => Key deleted successfully.
"HKU\S-1-5-21-1233200475-905355780-979007565-1000\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{C2D232A0-8910-4BE5-A8A5-80DE0F91F06B}" => Key deleted successfully.
HKCR\CLSID\{C2D232A0-8910-4BE5-A8A5-80DE0F91F06B} => Key not found.
C:\Users\Val\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndgafedgphnfegpdleilandjadhkecpl => Moved successfully.
C:\Users\Val\AppData\Roaming\Mipony => Moved successfully.
"C:\Users\Val\Desktop\MiPony.lnk" => File/Directory not found.
"C:\Users\Val\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\MiPony" => File/Directory not found.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\MiPony => Moved successfully.
"C:\Program Files (x86)\MiPony" => File/Directory not found.
C:\Users\Val\Downloads\DownloadManagerSetup.exe => Moved successfully.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{9FA1970B-9C30-41D9-9C1E-FFCD43013F94} => Key not found.
C:\Windows\System32\Tasks\Scheduled Update for Ask Toolbar not found.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Scheduled Update for Ask Toolbar => Key not found.
"HKLM\System\CurrentControlSet\Control\SafeBoot\Minimal\ccEvtMgr" => Key deleted successfully.
"HKLM\System\CurrentControlSet\Control\SafeBoot\Minimal\ccSetMgr" => Key deleted successfully.
"HKLM\System\CurrentControlSet\Control\SafeBoot\Network\ccEvtMgr" => Key deleted successfully.
"HKLM\System\CurrentControlSet\Control\SafeBoot\Network\ccSetMgr" => Key deleted successfully.

=========  bitsadmin /reset /allusers =========

BITSADMIN version 3.0 [ 7.5.7601 ]
BITS administration utility.
© Copyright 2000-2006 Microsoft Corp.

BITSAdmin is deprecated and is not guaranteed to be available in future versions of Windows.
Administrative tools for the BITS service are now provided by BITS PowerShell cmdlets.

{A6A7C841-2E5D-4DFE-B394-6D6BCF97F51C} canceled.
1 out of 1 jobs canceled.

========= End of CMD: =========

EmptyTemp: => Removed 2.3 GB temporary data.

The system needed a reboot.

==== End of Fixlog 18:05:29 ====

 

 

Ty again, I have two pcs and am watching  from the other for replies to limit activity on that one


 


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#6
Nevan

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Hello, I Want Candy.

First of, could you please stop posting your replies in quotes? :)

Also, could you uninstall your current Antivirus and try to download the latest version? You'll need your Serial Number to do that (do NOT post that number here!).
You should be able to get the latest version here. The thing you're looking for is named Symantec Endpoint Protection 12.1.5.
Just in case you need detailed instructions, you can find them here at official Symantec site.

If you aren't able to do that (if your licension has expired, for example), then just tell me and we'll do something else :)
  • 0

#7
I Want Candy

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didn't realize I could enter to not answer in quotes, sry

 

The edition I have is a corporate version provided free for staff and students
I have this same version on two other pc's and is working fine

If you think this may be a problem I have no problem purchasing the newer one or checking to see if they have a newer version or other newer product available at the moment it appears there site is down.
 


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#8
I Want Candy

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Nevin  I have since been able to get on the site that wasn't working earlier.
I have installed symantec's  newer version 12.1.5 64 bit
it has successfully updated and the flags on the pc are no longer present
it says the system is protected will still limit use and await farther instructions as I know there is more to be done
when I opened chrome it did say that it disabled add ons that I may not have been aware where added...was strong signal

TY so much for being here for us and all your help
you guys rock, always get me out of the pickles my family gets into

 


Edited by I Want Candy, 18 February 2015 - 11:47 AM.

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#9
Nevan

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Hello again, I Want Candy.

I'm glad to hear that you managed to update your Antivirus :)

We still have some checks to do to make sure that we took care of the visible remnants of infections.

Please, perform the following instructions.

 
Step #1
Junkware Removal Tool
  • Download Junkware Removal Tool to your Desktop
  • Close any open windows
  • Disable your Antivirus program (click here if you don't know how to do this)
  • Double click JRT.exe on your desktop to run it
  • Click any button to start the scan
  • Wait for Junkware Removal Tool to finish the scan
  • When the scan is finished, JRT.txt will be saved to your desktop and it will automatically open
  • Select all (CTRL+A) the content of the log, copy it (CTRL+C) and paste (CTRL+V) it into your next reply.
 
Step #2
AdwCleaner
  • Download AdwCleaner to your Desktop.
  • Close any open windows
  • Double click AdwCleaner.exe on your desktop to run it
  • Click the OvD9RYN.png button
  • Wait for AdwCleaner to finish the scan
  • When the scan is finished, there will be "Pending. Please uncheck elements you don't want to remove" message. Leave everything as it is and click 5W2Ci1o.png button.
  • When the cleaning is finished, the program will ask you to reboot the system. Please do so.
  • Once your machine has rebooted, a Notepad window will be opened. If it won't, you can find it in C:\AdwCleaner. The report will be saved as AdwCleaner[S0].txt.
  • Select all (CTRL+A) the content of the log, copy it (CTRL+C) and paste (CTRL+V) it into your next reply.
Remember to enable your Antivirus program once you're done!

 
Things that should appear in your next post:
  • JRT.txt log content
  • AdwCleaner[S0].txt log content

  • 0

#10
I Want Candy

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TY Nevan and call me blonde as I am...lol but my name is Val and TY TY TY
I ran the scans asked for and here are the logs and yes I turned my anti virus back on
 

 

 

# AdwCleaner v4.111 - Logfile created 18/02/2015 at 19:58:36
# Updated 18/02/2015 by Xplode
# Database : 2015-02-18.3 [Server]
# Operating system : Windows 7 Ultimate Service Pack 1 (x64)
# Username : Val - VAL-PC
# Running from : C:\Users\Val\Desktop\AdwCleaner.exe
# Option : Cleaning

***** [ Services ] *****

***** [ Files / Folders ] *****

Folder Deleted : C:\Users\Val\AppData\LocalLow\HPAppData

***** [ Scheduled tasks ] *****

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Classes\AppID\IEHelperv2.5.0.DLL
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\DOMStorage\ask.com
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Activities\Search\ask.com
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{4FBBF769-ECEB-420A-B536-133B1D505C36}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{AC5B6CDA-8F90-4740-9A8C-28AC5D3C73FE}
Key Deleted : HKCU\Software\YahooPartnerToolbar
Key Deleted : HKCU\Software\SaveDailyDeals
Key Deleted : HKLM\SOFTWARE\Conduit
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\A28B4D68DEBAA244EB686953B7074FEF
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\ask.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\www.ask.com

***** [ Web browsers ] *****

-\\ Internet Explorer v11.0.9600.17631

-\\ Google Chrome v40.0.2214.111

[C:\Users\Val\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://search.aol.com/aol/search?q={searchTerms}
[C:\Users\Val\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}

*************************

AdwCleaner[R0].txt - [2364 bytes] - [18/02/2015 19:56:12]
AdwCleaner[S0].txt - [2220 bytes] - [18/02/2015 19:58:36]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [2279  bytes] ##########

 

 

JRT

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.4.2 (02.02.2015:1)
OS: Windows 7 Ultimate x64
Ran by Val on Wed 02/18/2015 at 19:47:56.95
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

~~~ Services

 

~~~ Registry Values

Successfully deleted: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{D4027C7F-154A-4066-A1AD-4243D8127440}

 

~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\ApnStub_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\ApnStub_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\TaskScheduler_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\TaskScheduler_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\updateWebSparkle_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\updateWebSparkle_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\utilWebSparkle_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\utilWebSparkle_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\WebSparkle_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\WebSparkle_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\ApnStub_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\ApnStub_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\TaskScheduler_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\TaskScheduler_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\updateWebSparkle_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\updateWebSparkle_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\utilWebSparkle_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\utilWebSparkle_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\WebSparkle_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\WebSparkle_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Successfully deleted: [Registry Key - Orphan] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4efb-9B51-7695ECA05670}
Successfully deleted: [Registry Key - Orphan] HKEY_CLASSES_ROOT\CLSID\{02478D38-C3F9-4efb-9B51-7695ECA05670}
Successfully deleted: [Registry Key - Orphan] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4efb-9B51-7695ECA05670}
Successfully deleted: [Registry Key - Orphan] HKEY_CLASSES_ROOT\CLSID\{02478D38-C3F9-4efb-9B51-7695ECA05670}

 

~~~ Files

 

~~~ Folders

Successfully deleted: [Folder] "C:\ProgramData\ask"

 

~~~ Event Viewer Logs were cleared

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Wed 02/18/2015 at 19:52:03.74
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


Edited by I Want Candy, 18 February 2015 - 07:08 PM.

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#11
Nevan

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Hello, Val.

You're doing well so why would I bring the blonde stereotype here? :)

Some more checks to do.

 
Step #1
Malwarebytes Anti-Malware

I can see that you currently have Malwarebytes Anti-Malware installed on your computer. We'll use it.
  • Launch Malwarebytes Anti-Malware
  • In Database version section, click Update Now
  • Once the update is done, click Settings>Detection and Protection
  • Make sure that all three boxes under Detection Options are checked
    oGHz2fO.png
  • Go back to Dashboard and click the big, green Scan Now button.
  • Wait for Malwarebytes Anti-Malware to finish the scan
  • If the program will detect anything, click the 4uwHOgV.png button. The program might want to reboot the system. Allow it it wants to.
  • Once the deletion is done (or after reboot), go to History and double click the last Scan Log.
  • Click the HVS7vK4.png button.
  • Paste (CTRL+V) the log into your next reply.
 
Step #2
ESET Online Scanner
  • Note: This step can only be done using Internet Explorer, Google Chrome or Mozilla Firefox
  • Disable your Antivirus program (click here if you don't know how to do this).
  • Visit ESET site
  • Click fxn8GTf.jpg
  • When using:
    • Internet Explorer:
      • Accept the Terms of Use and click Start
      • Allow the running of add-on
    • Other browsers:
      • Download esetsmartinstaller_enu.exe that you'll be given link to
      • Double click esetsmartinstaller_enu.exe
      • Allow the Terms of Use and click Start
  • Make sure that:
    • Enable detection of potentially unwanted applications is checked
    • In Advanced Settings: Remove found threats is unchecked. Scan archives, Scan for potentially unsafe applications and Enable Anti-Stealth technology are checked
    TcWwbLS.png
  • Click Start
  • The program will begin to download it's virus database. The speed may vary depending on your Internet connection.
  • When completed, the program will begin to scan. This may take several hours. Please, be patient.
  • Do not do anything on your machine as it may interrupt the scan
  • When the scan is done, click Finish
  • A log.txt file will be created at C:\Program Files (x86)\ESET\ESET Online Scanner. Open it using Notepad.
  • Select all (CTRL+A) the content of the log, copy it (CTRL+C) and paste (CTRL+V) it into your next reply.
Remember to enable your Antivirus program once you're done!

 
Step #3
FRST Scan
  • Right click FRST64.exe and click Run as administrator. When the tool opens click Yes to disclaimer.
  • Make sure that Addition.txt is checked and press the Scan button.
  • It will produce two logs - one called FRST.txt and another one called Addition.txt in the same directory the tool is run from.
  • Select all (CTRL+A) the content of the logs, copy them (CTRL+C) and paste (CTRL+V) them into your next reply.
 
Things that should appear in your next post:
  • Malwarebytes Anti-Malware log content
  • ESET Online Scanner log content
  • FRST.txt log content
  • Addition.txt log content

  • 0

#12
I Want Candy

I Want Candy

    Member

  • Topic Starter
  • Member
  • PipPip
  • 70 posts

I used the blonde card cuz I felt it not thinking to tell you my name :D my mind was infected...lol

 

I have run the scans and here are the logs

 

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 2/19/2015
Scan Time: 10:48:37 AM
Logfile:
Administrator: Yes

Version: 2.00.4.1028
Malware Database: v2015.02.19.05
Rootkit Database: v2015.02.03.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Val

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 370664
Time Elapsed: 8 min, 25 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)

(end)

 

[email protected] as CAB hook log:
OnlineScanner64.ocx - registred OK
OnlineScanner.ocx - registred OK

 

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 18-02-2015 01
Ran by Val (administrator) on VAL-PC on 19-02-2015 12:23:10
Running from C:\Users\Val\Desktop
Loaded Profiles: Val (Available profiles: Val)
Platform: Windows 7 Ultimate Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 11 (Default browser: Chrome)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo...very-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(AMD) C:\Windows\System32\atiesrxx.exe
(AMD) C:\Windows\System32\atieclxx.exe
(Microsoft Corporation) C:\Windows\SysWOW64\svchost.exe
(Verizon) C:\Program Files (x86)\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe
(Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe
(Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe
(Symantec Corporation) C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.5337.5000.105\Bin\ccSvcHst.exe
(SupportSoft, Inc.) C:\Program Files (x86)\VERIZONDM\bin\sprtsvc.exe
(Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe
(SupportSoft, Inc.) C:\Program Files (x86)\VERIZONDM\bin\tgsrvc.exe
(Symantec Corporation) C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.5337.5000.105\Bin\ccSvcHst.exe
(Hewlett-Packard Co.) C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
(VIA) C:\Program Files (x86)\VIA\VIAudioi\VDeck\VDeck.exe
(Adobe Systems Inc.) C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\acrotray.exe
(Advanced Micro Devices Inc.) C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
(SupportSoft, Inc.) C:\Program Files (x86)\VERIZONDM\bin\sprtcmd.exe
(Hewlett-Packard) C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
(ATI Technologies Inc.) C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
(Yahoo! Inc.) C:\Program Files (x86)\Yahoo!\Messenger\Ymsgr_tray.exe
(Hewlett-Packard Co.) C:\Program Files (x86)\HP\Digital Imaging\bin\hpqste08.exe
(Hewlett-Packard Co.) C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
(Hewlett-Packard) C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
(Verizon) C:\Program Files (x86)\Verizon\IHA_MessageCenter\Bin\VzDetectAgent.exe
(Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe
(Hewlett-Packard Co.) C:\Program Files (x86)\HP\Digital Imaging\smart web printing\hpswp_clipbook.exe
(Adobe Systems Incorporated) C:\Windows\System32\Macromed\Flash\FlashUtil64_16_0_0_305_ActiveX.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe

==================== Registry (Whitelisted) ==================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [BCSSync] => C:\Program Files\Microsoft Office\Office14\BCSSync.exe [108144 2012-11-05] (Microsoft Corporation)
HKLM\...\Run: [Logitech Download Assistant] => C:\Windows\system32\rundll32.exe C:\Windows\System32\LogiLDA.dll,LogiFetch
HKLM-x32\...\Run: [HDAudDeck] => C:\Program Files (x86)\VIA\VIAudioi\VDeck\VDeck.exe [2770432 2010-02-10] (VIA)
HKLM-x32\...\Run: [StartCCC] => C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe [98304 2009-09-18] (Advanced Micro Devices, Inc.)
HKLM-x32\...\Run: [Adobe ARM] => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [1022152 2014-12-19] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [Adobe Acrobat Speed Launcher] => C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrobat_sl.exe [41360 2014-12-03] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [Acrobat Assistant 8.0] => C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrotray.exe [840592 2014-12-03] (Adobe Systems Inc.)
HKLM-x32\...\Run: [VERIZONDM] => C:\Program Files (x86)\VERIZONDM\bin\sprtcmd.exe [206120 2012-08-07] (SupportSoft, Inc.)
HKLM-x32\...\Run: [HP Software Update] => C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe [49208 2011-05-10] (Hewlett-Packard)
HKLM-x32\...\Run: [hpqSRMon] => C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe [150528 2008-07-22] (Hewlett-Packard)
HKU\S-1-5-21-1233200475-905355780-979007565-1000\...\Run: [Messenger (Yahoo!)] => C:\Program Files (x86)\Yahoo!\Messenger\YahooMessenger.exe [6595928 2012-05-25] (Yahoo! Inc.)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk
ShortcutTarget: HP Digital Imaging Monitor.lnk -> C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe (Hewlett-Packard Co.)

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

HKU\S-1-5-21-1233200475-905355780-979007565-1000\Software\Microsoft\Internet Explorer\Main,Start Page = https://login.yahoo....intl=us&.src=ym
HKU\S-1-5-21-1233200475-905355780-979007565-1000\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = http://www.msn.com/
SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-21-1233200475-905355780-979007565-1000 -> {A11B5403-0098-4ADF-9286-2FB1A09B3D05} URL = http://search.yahoo....ei=utf-8&fr=ie8
BHO: Groove GFS Browser Helper -> {72853161-30C5-4D22-B7F9-0BBC1D38A37E} -> C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL (Microsoft Corporation)
BHO: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation)
BHO-x32: HP Print Enhancer -> {0347C33E-8762-4905-BF09-768834316C61} -> C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll (Hewlett-Packard Co.)
BHO-x32: Symantec Vulnerability Protection -> {6D53EC84-6AAE-4787-AEEE-F4628F01010C} -> C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.5337.5000.105\bin\IPS\IPSBHO.DLL (Symantec Corporation)
BHO-x32: Groove GFS Browser Helper -> {72853161-30C5-4D22-B7F9-0BBC1D38A37E} -> C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL (Microsoft Corporation)
BHO-x32: Java™ Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files (x86)\Java\jre1.8.0_31\bin\ssv.dll (Oracle Corporation)
BHO-x32: Adobe PDF Conversion Toolbar Helper -> {AE7CD045-E861-484f-8273-0445EE161910} -> C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)
BHO-x32: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation)
BHO-x32: Java™ Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre1.8.0_31\bin\jp2ssv.dll (Oracle Corporation)
BHO-x32: SmartSelect Class -> {F4971EE7-DAA0-4053-9964-665D8EE6A077} -> C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)
BHO-x32: HP Smart BHO Class -> {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} -> C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll (Hewlett-Packard Co.)
Toolbar: HKLM-x32 - Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)
Toolbar: HKU\S-1-5-21-1233200475-905355780-979007565-1000 -> No Name - {47833539-D0C5-4125-9FA8-0819E2EAAC93} -  No File
DPF: HKLM-x32 {166B1BCA-3F9C-11CF-8075-444553540000} http://download.macr...director/sw.cab
DPF: HKLM-x32 {7530BFB8-7293-4D34-9923-61A11451AFC5} http://download.eset...lineScanner.cab
DPF: HKLM-x32 {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload2.m...ash/swflash.cab
Tcpip\Parameters: [DhcpNameServer] 192.168.1.1

FireFox:
========
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~1\MICROS~2\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF Plugin-x32: @adobe.com/ShockwavePlayer -> C:\Windows\SysWOW64\Adobe\Director\np32dsw_1209149.dll (Adobe Systems, Inc.)
FF Plugin-x32: @java.com/DTPlugin,version=11.31.2 -> C:\Program Files (x86)\Java\jre1.8.0_31\bin\dtplugin\npDeployJava1.dll (Oracle Corporation)
FF Plugin-x32: @java.com/JavaPlugin,version=11.31.2 -> C:\Program Files (x86)\Java\jre1.8.0_31\bin\plugin2\npjp2.dll (Oracle Corporation)
FF Plugin-x32: @messenger.yahoo.com/YahooMessengerStatePlugin;version=1.0.0.6 -> C:\Program Files (x86)\Yahoo!\Shared\npYState.dll (Yahoo! Inc.)
FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File
FF Plugin-x32: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.26.9\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.26.9\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: Adobe Acrobat -> C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Air\nppdf32.dll (Adobe Systems Inc.)
FF HKLM-x32\...\Firefox\Extensions: [[email protected]] - C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Browser\WCFirefoxExtn
FF Extension: Adobe Acrobat - Create PDF - C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Browser\WCFirefoxExtn [2011-02-11]
FF HKLM-x32\...\Firefox\Extensions: [[email protected]] - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3
FF Extension: HP Smart Web Printing - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 [2013-10-27]
FF HKLM-x32\...\Firefox\Extensions: [{BBDA0591-3099-440a-AA10-41764D9DB4DB}] - C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.5337.5000.105\Data\IPSFF
FF Extension: Symantec Vulnerability Protection - C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.5337.5000.105\Data\IPSFF [2015-02-18]
FF HKU\S-1-5-21-1233200475-905355780-979007565-1000\...\Firefox\Extensions: [[email protected]] - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3

Chrome:
=======
CHR HomePage: Default -> hxxp://www.google.com/
CHR StartupUrls: Default -> "hxxp://www.google.com/"
CHR Profile: C:\Users\Val\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Google Docs) - C:\Users\Val\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2014-03-01]
CHR Extension: (Google Drive) - C:\Users\Val\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2014-03-01]
CHR Extension: (Google Voice Search Hotword (Beta)) - C:\Users\Val\AppData\Local\Google\Chrome\User Data\Default\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn [2014-06-10]
CHR Extension: (YouTube) - C:\Users\Val\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2014-03-01]
CHR Extension: (Google Search) - C:\Users\Val\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2014-03-01]
CHR Extension: (Google Wallet) - C:\Users\Val\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2014-03-01]
CHR Extension: (Gmail) - C:\Users\Val\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2014-03-01]

==================== Services (Whitelisted) =================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R3 hpqcxs08; C:\Program Files (x86)\HP\Digital Imaging\bin\hpqcxs08.dll [248832 2009-05-21] (Hewlett-Packard Co.) [File not signed]
R2 hpqddsvc; C:\Program Files (x86)\HP\Digital Imaging\bin\hpqddsvc.dll [133120 2009-05-21] (Hewlett-Packard Co.) [File not signed]
R2 HPSLPSVC; C:\Program Files (x86)\HP\Digital Imaging\bin\HPSLPSVC64.DLL [1039360 2010-10-22] (Hewlett-Packard Co.) [File not signed]
R2 IHA_MessageCenter; C:\Program Files (x86)\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe [363128 2014-08-13] (Verizon)
R2 MBAMScheduler; C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe [1871160 2014-11-21] (Malwarebytes Corporation)
R2 MBAMService; C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe [969016 2014-11-21] (Malwarebytes Corporation)
R2 Net Driver HPZ12; C:\Windows\system32\HPZinw12.dll [71680 2010-08-06] (Hewlett-Packard) [File not signed]
R2 Pml Driver HPZ12; C:\Windows\system32\HPZipm12.dll [89600 2010-08-06] (Hewlett-Packard) [File not signed]
R2 SepMasterService; C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.5337.5000.105\Bin\ccSvcHst.exe [144496 2014-09-12] (Symantec Corporation)
S3 SNAC; C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.5337.5000.105\Bin64\snac64.exe [394592 2014-09-12] (Symantec Corporation)
R2 sprtsvc_verizondm; C:\Program Files (x86)\VERIZONDM\bin\sprtsvc.exe [206120 2012-08-07] (SupportSoft, Inc.)
R2 tgsrvc_verizondm; C:\Program Files (x86)\VERIZONDM\bin\tgsrvc.exe [185640 2012-08-07] (SupportSoft, Inc.)
S3 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [1011712 2013-05-27] (Microsoft Corporation)

==================== Drivers (Whitelisted) ====================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R3 AE1000; C:\Windows\System32\DRIVERS\ae1000w7.sys [1101600 2010-03-23] (Ralink Technology Corp.)
R1 BHDrvx64; C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.5337.5000.105\Data\Definitions\BASHDefs\20150203.013\BHDrvx64.sys [1622744 2015-02-03] (Symantec Corporation)
R1 ccSettings_{5A2B9522-769B-49C3-9B8E-C708A1FEF279}; C:\Windows\System32\Drivers\SEP\0C0114D9\1388.105\x64\ccSetx64.sys [162392 2014-09-12] (Symantec Corporation)
R1 eeCtrl; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys [487216 2015-01-21] (Symantec Corporation)
R3 EraserUtilRebootDrv; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [142640 2015-01-21] (Symantec Corporation)
R1 IDSVia64; C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.5337.5000.105\Data\Definitions\IPSDefs\20150218.011\IDSvia64.sys [637656 2015-02-17] (Symantec Corporation)
R3 MBAMProtector; C:\Windows\system32\drivers\mbam.sys [25816 2014-11-21] (Malwarebytes Corporation)
R3 MBAMSwissArmy; C:\Windows\system32\drivers\MBAMSwissArmy.sys [129752 2015-02-19] (Malwarebytes Corporation)
R3 MBAMWebAccessControl; C:\Windows\system32\drivers\mwac.sys [63704 2014-11-21] (Malwarebytes Corporation)
R3 MTsensor; C:\Windows\System32\DRIVERS\ASACPI.sys [15416 2009-07-15] ()
R3 NAVENG; C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.5337.5000.105\Data\Definitions\VirusDefs\20150218.003\ENG64.SYS [129752 2015-01-21] (Symantec Corporation)
R3 NAVEX15; C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.5337.5000.105\Data\Definitions\VirusDefs\20150218.003\EX64.SYS [2137304 2015-01-21] (Symantec Corporation)
R1 SRTSP; C:\Windows\System32\Drivers\SEP\0C0114D9\1388.105\x64\SRTSP64.SYS [880856 2014-09-12] (Symantec Corporation)
R1 SRTSPX; C:\Windows\System32\Drivers\SEP\0C0114D9\1388.105\x64\SRTSPX64.SYS [37592 2014-09-12] (Symantec Corporation)
S3 SyDvCtrl; C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.5337.5000.105\Bin64\SyDvCtrl64.sys [36952 2014-09-12] (Symantec Corporation)
R0 SymEFASI; C:\Windows\System32\drivers\symefasi\0500010.01F\symefasi.sys [1611992 2015-02-18] (Symantec Corporation)
R3 SymEvent; C:\Windows\system32\Drivers\SYMEVENT64x86.SYS [177752 2015-02-18] (Symantec Corporation)
R1 SymIRON; C:\Windows\System32\Drivers\SEP\0C0114D9\1388.105\x64\Ironx64.SYS [266968 2014-09-12] (Symantec Corporation)
R1 SYMNETS; C:\Windows\System32\Drivers\SEP\0C0114D9\1388.105\x64\SYMNETS.SYS [593112 2014-09-12] (Symantec Corporation)
R1 SysPlant; C:\Windows\System32\Drivers\SysPlant.sys [159552 2015-02-18] (Symantec Corporation)
R1 Teefer2; C:\Windows\System32\DRIVERS\Teefer.sys [107504 2014-09-12] (Symantec Corporation)
S3 Synth3dVsc; System32\drivers\synth3dvsc.sys [X]
S3 tsusbhub; system32\drivers\tsusbhub.sys [X]
S3 VGPU; System32\drivers\rdvgkmd.sys [X]

==================== NetSvcs (Whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)

==================== One Month Created Files and Folders ========

(If an entry is included in the fixlist, the file\folder will be moved.)

2015-02-19 12:22 - 2015-02-19 12:22 - 00000000 ____D () C:\Users\Val\Desktop\FRST-OlderVersion
2015-02-19 11:03 - 2015-02-19 11:03 - 00000000 ____D () C:\Program Files (x86)\ESET
2015-02-18 19:56 - 2015-02-18 19:58 - 00000000 ____D () C:\AdwCleaner
2015-02-18 19:54 - 2015-02-18 19:54 - 02126848 _____ () C:\Users\Val\Desktop\AdwCleaner.exe
2015-02-18 19:52 - 2015-02-18 19:52 - 00003840 _____ () C:\Users\Val\Desktop\JRT.txt
2015-02-18 19:46 - 2015-02-18 19:46 - 01388274 _____ (Thisisu) C:\Users\Val\Desktop\JRT.exe
2015-02-18 19:45 - 2015-02-18 19:45 - 01388274 _____ (Thisisu) C:\Users\Val\Downloads\JRT.exe
2015-02-18 11:20 - 2015-02-18 11:20 - 00177752 _____ (Symantec Corporation) C:\Windows\system32\Drivers\SYMEVENT64x86.SYS
2015-02-18 11:20 - 2015-02-18 11:20 - 00008222 _____ () C:\Windows\system32\Drivers\SYMEVENT64x86.CAT
2015-02-18 11:20 - 2015-02-18 11:20 - 00000000 ____D () C:\Windows\system32\Drivers\symefasi
2015-02-18 11:20 - 2015-02-18 11:20 - 00000000 ____D () C:\ProgramData\SymEFASI
2015-02-18 11:20 - 2015-02-18 11:20 - 00000000 ____D () C:\Program Files\Common Files\Symantec Shared
2015-02-18 11:19 - 2015-02-18 11:19 - 00424288 _____ (Symantec Corporation) C:\Windows\SysWOW64\SymVPN.dll
2015-02-18 11:19 - 2015-02-18 11:19 - 00139104 _____ (Symantec Corporation) C:\Windows\SysWOW64\FwsVpn.dll
2015-02-18 11:18 - 2015-02-18 11:18 - 00579936 _____ (Symantec Corporation) C:\Windows\system32\SymVPN.dll
2015-02-18 11:18 - 2015-02-18 11:18 - 00462688 _____ (Symantec Corporation) C:\Windows\system32\sysfer.dll
2015-02-18 11:18 - 2015-02-18 11:18 - 00363872 _____ (Symantec Corporation) C:\Windows\SysWOW64\sysfer.dll
2015-02-18 11:18 - 2015-02-18 11:18 - 00159552 _____ (Symantec Corporation) C:\Windows\system32\Drivers\SysPlant.sys
2015-02-18 11:18 - 2015-02-18 11:18 - 00159072 _____ (Symantec Corporation) C:\Windows\system32\FwsVpn.dll
2015-02-18 11:18 - 2015-02-18 11:18 - 00058720 _____ (Symantec Corporation) C:\Windows\system32\snacnp.dll
2015-02-18 11:18 - 2015-02-18 11:18 - 00051552 _____ (Symantec Corporation) C:\Windows\SysWOW64\snacnp.dll
2015-02-18 11:18 - 2015-02-18 11:18 - 00039384 _____ (Symantec Corporation) C:\Windows\system32\Drivers\WGX64.SYS
2015-02-18 11:18 - 2015-02-18 11:18 - 00000000 ____D () C:\ProgramData\regid.1992-12.com.symantec
2015-02-18 11:17 - 2015-02-18 11:19 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Symantec Endpoint Protection
2015-02-18 11:17 - 2015-02-18 11:17 - 00000000 ____D () C:\Windows\system32\Drivers\SEP
2015-02-18 11:17 - 2015-02-18 11:17 - 00000000 ____D () C:\Program Files (x86)\Symantec
2015-02-18 11:15 - 2015-02-18 11:15 - 44445708 _____ (Igor Pavlov) C:\Users\Val\Desktop\Symantec Endpoint Protection 12.1.5 64-bit.exe
2015-02-17 15:45 - 2015-02-19 12:23 - 00017319 _____ () C:\Users\Val\Desktop\FRST.txt
2015-02-17 15:45 - 2015-02-19 12:23 - 00000000 ____D () C:\FRST
2015-02-17 15:45 - 2015-02-17 15:46 - 00023639 _____ () C:\Users\Val\Desktop\Addition.txt
2015-02-17 15:44 - 2015-02-19 12:22 - 02086912 _____ (Farbar) C:\Users\Val\Desktop\FRST64.exe
2015-02-17 14:14 - 2015-02-17 14:20 - 00000000 ____D () C:\Users\Val\Documents\2172015
2015-02-17 13:33 - 2015-02-17 13:33 - 00438490 _____ () C:\Users\Val\AppData\Local\census.cache
2015-02-17 13:33 - 2015-02-17 13:33 - 00177235 _____ () C:\Users\Val\AppData\Local\ars.cache
2015-02-17 13:30 - 2015-02-17 13:30 - 00000010 _____ () C:\Users\Val\AppData\Local\sponge.last.runtime.cache
2015-02-17 13:23 - 2015-02-17 13:23 - 02494944 _____ (Trend Micro Inc.) C:\Users\Val\Downloads\HousecallLauncher64.exe
2015-02-17 13:23 - 2015-02-17 13:23 - 00000036 _____ () C:\Users\Val\AppData\Local\housecall.guid.cache
2015-02-17 13:23 - 2013-09-27 21:56 - 00285208 _____ (Trend Micro Inc.) C:\Windows\system32\Drivers\tmcomm.sys
2015-02-17 12:54 - 2015-02-17 18:08 - 00000008 __RSH () C:\ProgramData\ntuser.pol
2015-02-17 12:33 - 2014-12-23 00:41 - 00298120 ____N (Microsoft Corporation) C:\Windows\system32\MpSigStub.exe
2015-02-17 12:32 - 2015-02-19 11:25 - 00129752 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys
2015-02-17 12:31 - 2015-02-17 12:31 - 00001102 _____ () C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
2015-02-17 12:31 - 2015-02-17 12:31 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware
2015-02-17 12:31 - 2015-02-17 12:31 - 00000000 ____D () C:\ProgramData\Malwarebytes
2015-02-17 12:31 - 2015-02-17 12:31 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes Anti-Malware
2015-02-17 12:31 - 2014-11-21 06:14 - 00093400 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbamchameleon.sys
2015-02-17 12:31 - 2014-11-21 06:14 - 00063704 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mwac.sys
2015-02-17 12:31 - 2014-11-21 06:14 - 00025816 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbam.sys
2015-02-15 19:27 - 2015-02-17 17:59 - 00000000 ____D () C:\Windows\system32\appmgmt
2015-02-15 19:17 - 2015-02-15 19:18 - 00000000 ____D () C:\Users\Val\Documents\Norton help
2015-02-15 18:33 - 2015-02-15 18:33 - 07710744 _____ (Symantec Corporation) C:\Users\Val\Downloads\SymHelp.exe
2015-02-15 18:21 - 2015-01-08 22:14 - 00950272 _____ (Microsoft Corporation) C:\Windows\system32\perftrack.dll
2015-02-15 18:21 - 2015-01-08 22:14 - 00091136 _____ (Microsoft Corporation) C:\Windows\system32\wdi.dll
2015-02-15 18:21 - 2015-01-08 22:14 - 00029696 _____ (Microsoft Corporation) C:\Windows\system32\powertracker.dll
2015-02-15 18:21 - 2015-01-08 21:48 - 00076800 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wdi.dll
2015-02-12 12:44 - 2015-01-22 23:42 - 00814080 _____ (Microsoft Corporation) C:\Windows\system32\jscript9diag.dll
2015-02-12 12:44 - 2015-01-22 23:41 - 06041600 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll
2015-02-12 12:44 - 2015-01-22 22:43 - 00620032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9diag.dll
2015-02-12 12:44 - 2015-01-22 22:17 - 04300800 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll
2015-02-11 13:55 - 2015-02-03 22:16 - 00894976 _____ (Microsoft Corporation) C:\Windows\system32\appraiser.dll
2015-02-11 13:55 - 2015-02-03 22:16 - 00762368 _____ (Microsoft Corporation) C:\Windows\system32\invagent.dll
2015-02-11 13:55 - 2015-02-03 22:16 - 00609280 _____ (Microsoft Corporation) C:\Windows\system32\generaltel.dll
2015-02-11 13:55 - 2015-02-03 22:16 - 00414720 _____ (Microsoft Corporation) C:\Windows\system32\devinv.dll
2015-02-11 13:55 - 2015-02-03 22:16 - 00227328 _____ (Microsoft Corporation) C:\Windows\system32\aepdu.dll
2015-02-11 13:55 - 2015-02-03 22:16 - 00192000 _____ (Microsoft Corporation) C:\Windows\system32\aepic.dll
2015-02-11 13:55 - 2015-02-03 22:13 - 01098752 _____ (Microsoft Corporation) C:\Windows\system32\aeinv.dll
2015-02-11 13:55 - 2015-01-27 18:36 - 01239720 _____ (Microsoft Corporation) C:\Windows\system32\aitstatic.exe
2015-02-11 13:55 - 2015-01-10 01:48 - 00728064 _____ (Microsoft Corporation) C:\Windows\system32\kerberos.dll
2015-02-11 13:55 - 2015-01-10 01:48 - 00341504 _____ (Microsoft Corporation) C:\Windows\system32\schannel.dll
2015-02-11 13:55 - 2015-01-10 01:48 - 00314880 _____ (Microsoft Corporation) C:\Windows\system32\msv1_0.dll
2015-02-11 13:55 - 2015-01-10 01:48 - 00309760 _____ (Microsoft Corporation) C:\Windows\system32\ncrypt.dll
2015-02-11 13:55 - 2015-01-10 01:48 - 00210944 _____ (Microsoft Corporation) C:\Windows\system32\wdigest.dll
2015-02-11 13:55 - 2015-01-10 01:48 - 00086528 _____ (Microsoft Corporation) C:\Windows\system32\TSpkg.dll
2015-02-11 13:55 - 2015-01-10 01:48 - 00022016 _____ (Microsoft Corporation) C:\Windows\system32\credssp.dll
2015-02-11 13:55 - 2015-01-10 01:27 - 00550912 _____ (Microsoft Corporation) C:\Windows\SysWOW64\kerberos.dll
2015-02-11 13:55 - 2015-01-10 01:27 - 00259584 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msv1_0.dll
2015-02-11 13:55 - 2015-01-10 01:27 - 00248832 _____ (Microsoft Corporation) C:\Windows\SysWOW64\schannel.dll
2015-02-11 13:55 - 2015-01-10 01:27 - 00221184 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ncrypt.dll
2015-02-11 13:55 - 2015-01-10 01:27 - 00172032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wdigest.dll
2015-02-11 13:55 - 2015-01-10 01:27 - 00065536 _____ (Microsoft Corporation) C:\Windows\SysWOW64\TSpkg.dll
2015-02-11 13:55 - 2015-01-10 01:27 - 00017408 _____ (Microsoft Corporation) C:\Windows\SysWOW64\credssp.dll
2015-02-11 13:54 - 2015-01-15 03:14 - 00155072 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\ksecpkg.sys
2015-02-11 13:54 - 2015-01-15 03:14 - 00095680 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\ksecdd.sys
2015-02-11 13:54 - 2015-01-15 03:09 - 01461760 _____ (Microsoft Corporation) C:\Windows\system32\lsasrv.dll
2015-02-11 13:54 - 2015-01-15 03:09 - 00136192 _____ (Microsoft Corporation) C:\Windows\system32\sspicli.dll
2015-02-11 13:54 - 2015-01-15 03:09 - 00031232 _____ (Microsoft Corporation) C:\Windows\system32\lsass.exe
2015-02-11 13:54 - 2015-01-15 03:09 - 00029184 _____ (Microsoft Corporation) C:\Windows\system32\sspisrv.dll
2015-02-11 13:54 - 2015-01-15 03:09 - 00028160 _____ (Microsoft Corporation) C:\Windows\system32\secur32.dll
2015-02-11 13:54 - 2015-01-15 03:08 - 00064000 _____ (Microsoft Corporation) C:\Windows\system32\auditpol.exe
2015-02-11 13:54 - 2015-01-15 03:06 - 00146432 _____ (Microsoft Corporation) C:\Windows\system32\msaudite.dll
2015-02-11 13:54 - 2015-01-15 03:06 - 00060416 _____ (Microsoft Corporation) C:\Windows\system32\msobjs.dll
2015-02-11 13:54 - 2015-01-15 03:04 - 00686080 _____ (Microsoft Corporation) C:\Windows\system32\adtschema.dll
2015-02-11 13:54 - 2015-01-15 02:42 - 00050176 _____ (Microsoft Corporation) C:\Windows\SysWOW64\auditpol.exe
2015-02-11 13:54 - 2015-01-15 02:42 - 00022016 _____ (Microsoft Corporation) C:\Windows\SysWOW64\secur32.dll
2015-02-11 13:54 - 2015-01-15 02:41 - 00096768 _____ (Microsoft Corporation) C:\Windows\SysWOW64\sspicli.dll
2015-02-11 13:54 - 2015-01-15 02:39 - 00146432 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msaudite.dll
2015-02-11 13:54 - 2015-01-15 02:39 - 00060416 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msobjs.dll
2015-02-11 13:54 - 2015-01-15 02:37 - 00686080 _____ (Microsoft Corporation) C:\Windows\SysWOW64\adtschema.dll
2015-02-11 13:54 - 2015-01-14 23:22 - 00458824 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\cng.sys
2015-02-11 13:54 - 2015-01-14 00:47 - 00389808 _____ (Microsoft Corporation) C:\Windows\system32\iedkcs32.dll
2015-02-11 13:54 - 2015-01-14 00:09 - 00342712 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iedkcs32.dll
2015-02-11 13:54 - 2015-01-12 22:10 - 01424384 _____ (Microsoft Corporation) C:\Windows\system32\WindowsCodecs.dll
2015-02-11 13:54 - 2015-01-12 21:49 - 01230336 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WindowsCodecs.dll
2015-02-11 13:54 - 2015-01-11 22:09 - 25056256 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
2015-02-11 13:54 - 2015-01-11 22:05 - 02724864 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb
2015-02-11 13:54 - 2015-01-11 22:05 - 00004096 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollectorres.dll
2015-02-11 13:54 - 2015-01-11 21:49 - 00066560 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll
2015-02-11 13:54 - 2015-01-11 21:48 - 02885632 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll
2015-02-11 13:54 - 2015-01-11 21:48 - 00584192 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll
2015-02-11 13:54 - 2015-01-11 21:48 - 00048640 _____ (Microsoft Corporation) C:\Windows\system32\ieetwproxystub.dll
2015-02-11 13:54 - 2015-01-11 21:47 - 00088064 _____ (Microsoft Corporation) C:\Windows\system32\MshtmlDac.dll
2015-02-11 13:54 - 2015-01-11 21:40 - 00054784 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll
2015-02-11 13:54 - 2015-01-11 21:39 - 00034304 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll
2015-02-11 13:54 - 2015-01-11 21:36 - 00633856 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll
2015-02-11 13:54 - 2015-01-11 21:34 - 00144384 _____ (Microsoft Corporation) C:\Windows\system32\ieUnatt.exe
2015-02-11 13:54 - 2015-01-11 21:34 - 00114688 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollector.exe
2015-02-11 13:54 - 2015-01-11 21:25 - 19740160 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll
2015-02-11 13:54 - 2015-01-11 21:25 - 00968704 _____ (Microsoft Corporation) C:\Windows\system32\MsSpellCheckingFacility.exe
2015-02-11 13:54 - 2015-01-11 21:21 - 02724864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb
2015-02-11 13:54 - 2015-01-11 21:21 - 00490496 _____ (Microsoft Corporation) C:\Windows\system32\dxtmsft.dll
2015-02-11 13:54 - 2015-01-11 21:13 - 00077824 _____ (Microsoft Corporation) C:\Windows\system32\JavaScriptCollectionAgent.dll
2015-02-11 13:54 - 2015-01-11 21:08 - 00503296 _____ (Microsoft Corporation) C:\Windows\SysWOW64\vbscript.dll
2015-02-11 13:54 - 2015-01-11 21:08 - 00199680 _____ (Microsoft Corporation) C:\Windows\system32\msrating.dll
2015-02-11 13:54 - 2015-01-11 21:07 - 00092160 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll
2015-02-11 13:54 - 2015-01-11 21:07 - 00062464 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesetup.dll
2015-02-11 13:54 - 2015-01-11 21:07 - 00047616 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieetwproxystub.dll
2015-02-11 13:54 - 2015-01-11 21:05 - 00064000 _____ (Microsoft Corporation) C:\Windows\SysWOW64\MshtmlDac.dll
2015-02-11 13:54 - 2015-01-11 21:04 - 00316928 _____ (Microsoft Corporation) C:\Windows\system32\dxtrans.dll
2015-02-11 13:54 - 2015-01-11 21:02 - 02277888 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll
2015-02-11 13:54 - 2015-01-11 21:00 - 00047104 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll
2015-02-11 13:54 - 2015-01-11 20:59 - 00030720 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iernonce.dll
2015-02-11 13:54 - 2015-01-11 20:57 - 00478208 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll
2015-02-11 13:54 - 2015-01-11 20:55 - 00115712 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieUnatt.exe
2015-02-11 13:54 - 2015-01-11 20:48 - 00801280 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll
2015-02-11 13:54 - 2015-01-11 20:48 - 00718848 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe
2015-02-11 13:54 - 2015-01-11 20:46 - 02125824 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl
2015-02-11 13:54 - 2015-01-11 20:46 - 01359360 _____ (Microsoft Corporation) C:\Windows\system32\mshtmlmedia.dll
2015-02-11 13:54 - 2015-01-11 20:45 - 00418304 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtmsft.dll
2015-02-11 13:54 - 2015-01-11 20:43 - 14401024 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll
2015-02-11 13:54 - 2015-01-11 20:40 - 00060416 _____ (Microsoft Corporation) C:\Windows\SysWOW64\JavaScriptCollectionAgent.dll
2015-02-11 13:54 - 2015-01-11 20:36 - 00168960 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msrating.dll
2015-02-11 13:54 - 2015-01-11 20:35 - 00076288 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmled.dll
2015-02-11 13:54 - 2015-01-11 20:33 - 00285696 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtrans.dll
2015-02-11 13:54 - 2015-01-11 20:27 - 02358272 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll
2015-02-11 13:54 - 2015-01-11 20:23 - 02052608 _____ (Microsoft Corporation) C:\Windows\SysWOW64\inetcpl.cpl
2015-02-11 13:54 - 2015-01-11 20:23 - 00688640 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll
2015-02-11 13:54 - 2015-01-11 20:22 - 01155072 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmlmedia.dll
2015-02-11 13:54 - 2015-01-11 20:14 - 12829184 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll
2015-02-11 13:54 - 2015-01-11 20:14 - 01548288 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll
2015-02-11 13:54 - 2015-01-11 20:02 - 00800768 _____ (Microsoft Corporation) C:\Windows\system32\ieapfltr.dll
2015-02-11 13:54 - 2015-01-11 20:00 - 01888256 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll
2015-02-11 13:54 - 2015-01-11 19:56 - 01307136 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll
2015-02-11 13:54 - 2015-01-11 19:55 - 00710144 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieapfltr.dll
2015-02-11 13:53 - 2014-12-12 00:31 - 01480192 _____ (Microsoft Corporation) C:\Windows\system32\crypt32.dll
2015-02-11 13:53 - 2014-12-12 00:07 - 01174528 _____ (Microsoft Corporation) C:\Windows\SysWOW64\crypt32.dll
2015-02-11 13:53 - 2014-11-25 22:53 - 00861696 _____ (Microsoft Corporation) C:\Windows\system32\oleaut32.dll
2015-02-11 13:53 - 2014-11-25 22:32 - 00571904 _____ (Microsoft Corporation) C:\Windows\SysWOW64\oleaut32.dll
2015-02-11 13:53 - 2014-07-06 21:07 - 00229376 _____ (Microsoft Corporation) C:\Windows\system32\wintrust.dll
2015-02-11 13:53 - 2014-07-06 21:06 - 00187904 _____ (Microsoft Corporation) C:\Windows\system32\cryptsvc.dll
2015-02-11 13:53 - 2014-07-06 20:40 - 00179200 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wintrust.dll
2015-02-11 13:53 - 2014-07-06 20:40 - 00143872 _____ (Microsoft Corporation) C:\Windows\SysWOW64\cryptsvc.dll
2015-02-11 13:52 - 2014-12-07 22:09 - 00406528 _____ (Microsoft Corporation) C:\Windows\system32\scesrv.dll
2015-02-11 13:52 - 2014-12-07 21:46 - 00308224 _____ (Microsoft Corporation) C:\Windows\SysWOW64\scesrv.dll
2015-02-11 13:51 - 2015-01-14 01:09 - 05554112 _____ (Microsoft Corporation) C:\Windows\system32\ntoskrnl.exe
2015-02-11 13:51 - 2015-01-14 01:05 - 00503808 _____ (Microsoft Corporation) C:\Windows\system32\srcore.dll
2015-02-11 13:51 - 2015-01-14 01:05 - 00050176 _____ (Microsoft Corporation) C:\Windows\system32\srclient.dll
2015-02-11 13:51 - 2015-01-14 01:04 - 00296960 _____ (Microsoft Corporation) C:\Windows\system32\rstrui.exe
2015-02-11 13:51 - 2015-01-14 00:44 - 03972544 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ntkrnlpa.exe
2015-02-11 13:51 - 2015-01-14 00:44 - 03917760 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ntoskrnl.exe
2015-02-11 13:51 - 2015-01-14 00:41 - 00043008 _____ (Microsoft Corporation) C:\Windows\SysWOW64\srclient.dll
2015-02-11 13:50 - 2015-01-08 21:03 - 03201536 _____ (Microsoft Corporation) C:\Windows\system32\win32k.sys

==================== One Month Modified Files and Folders =======

(If an entry is included in the fixlist, the file\folder will be moved.)

2015-02-19 12:23 - 2011-02-11 10:37 - 01382864 _____ () C:\Windows\WindowsUpdate.log
2015-02-19 12:12 - 2012-12-22 13:06 - 00000830 _____ () C:\Windows\Tasks\Adobe Flash Player Updater.job
2015-02-19 11:57 - 2014-03-01 19:12 - 00000898 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2015-02-19 11:57 - 2014-03-01 19:12 - 00000894 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2015-02-19 10:36 - 2009-07-13 23:45 - 00020496 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2015-02-19 10:36 - 2009-07-13 23:45 - 00020496 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2015-02-19 10:29 - 2009-07-13 23:51 - 01068020 _____ () C:\Windows\setupact.log
2015-02-19 10:28 - 2009-07-14 00:08 - 00032578 _____ () C:\Windows\Tasks\SCHEDLGU.TXT
2015-02-19 10:28 - 2009-07-14 00:08 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2015-02-18 11:12 - 2011-02-12 13:43 - 00204846 _____ () C:\Windows\PFRO.log
2015-02-18 11:11 - 2011-02-11 20:09 - 00000000 ____D () C:\ProgramData\Symantec
2015-02-17 18:03 - 2009-07-13 22:20 - 00000000 ____D () C:\Windows\system32\GroupPolicy
2015-02-17 18:00 - 2011-02-17 09:00 - 00000000 ____D () C:\Program Files (x86)\Yahoo!
2015-02-15 18:22 - 2009-07-13 22:20 - 00000000 ____D () C:\Windows\tracing
2015-02-15 13:38 - 2009-07-13 22:20 - 00000000 ____D () C:\Windows\rescache
2015-02-12 12:54 - 2009-07-13 22:20 - 00000000 ____D () C:\Program Files\Common Files\Microsoft Shared
2015-02-12 12:32 - 2009-07-13 23:45 - 00410272 _____ () C:\Windows\system32\FNTCACHE.DAT
2015-02-12 12:28 - 2014-12-11 10:13 - 00000000 ____D () C:\Windows\system32\appraiser
2015-02-12 12:28 - 2014-05-06 15:33 - 00000000 ___SD () C:\Windows\system32\CompatTel
2015-02-12 12:27 - 2009-07-13 22:20 - 00000000 ____D () C:\Windows\PolicyDefinitions
2015-02-11 14:52 - 2011-02-11 20:51 - 00000000 ____D () C:\ProgramData\Microsoft Help
2015-02-11 14:38 - 2009-07-13 21:34 - 00000513 _____ () C:\Windows\win.ini
2015-02-11 14:37 - 2013-08-14 15:25 - 00000000 ____D () C:\Windows\system32\MRT
2015-02-11 14:33 - 2011-02-12 13:36 - 116773704 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe
2015-02-09 11:27 - 2014-03-01 19:13 - 00002183 _____ () C:\Users\Public\Desktop\Google Chrome.lnk
2015-02-07 11:52 - 2014-03-01 19:12 - 00003894 _____ () C:\Windows\System32\Tasks\GoogleUpdateTaskMachineUA
2015-02-07 11:52 - 2014-03-01 19:12 - 00003642 _____ () C:\Windows\System32\Tasks\GoogleUpdateTaskMachineCore
2015-02-06 13:12 - 2012-12-22 13:06 - 00003768 _____ () C:\Windows\System32\Tasks\Adobe Flash Player Updater
2015-02-06 13:12 - 2012-07-11 14:19 - 00701616 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe
2015-02-06 13:12 - 2011-06-10 09:03 - 00071344 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
2015-02-05 16:47 - 2013-09-04 09:29 - 00001117 _____ () C:\Users\Public\Desktop\Vz  In-Home Agent.lnk
2015-01-27 22:50 - 2014-02-25 15:56 - 00774632 _____ () C:\Windows\SysWOW64\PerfStringBackup.INI
2015-01-27 22:50 - 2009-07-14 00:13 - 00774632 _____ () C:\Windows\system32\PerfStringBackup.INI
2015-01-27 13:19 - 2013-10-21 17:13 - 00000000 ____D () C:\ProgramData\Oracle
2015-01-27 13:19 - 2013-06-26 13:49 - 00000000 ____D () C:\Program Files (x86)\Java
2015-01-27 13:17 - 2014-10-18 09:12 - 00272296 _____ (Oracle Corporation) C:\Windows\SysWOW64\javaws.exe
2015-01-27 13:17 - 2014-10-18 09:12 - 00176552 _____ (Oracle Corporation) C:\Windows\SysWOW64\javaw.exe
2015-01-27 13:17 - 2014-10-18 09:12 - 00176552 _____ (Oracle Corporation) C:\Windows\SysWOW64\java.exe
2015-01-27 13:17 - 2014-10-18 09:12 - 00098216 _____ (Oracle Corporation) C:\Windows\SysWOW64\WindowsAccessBridge-32.dll

==================== Files in the root of some directories =======

2015-02-17 13:33 - 2015-02-17 13:33 - 0177235 _____ () C:\Users\Val\AppData\Local\ars.cache
2015-02-17 13:33 - 2015-02-17 13:33 - 0438490 _____ () C:\Users\Val\AppData\Local\census.cache
2015-02-17 13:23 - 2015-02-17 13:23 - 0000036 _____ () C:\Users\Val\AppData\Local\housecall.guid.cache
2015-02-17 13:30 - 2015-02-17 13:30 - 0000010 _____ () C:\Users\Val\AppData\Local\sponge.last.runtime.cache
2011-02-17 08:52 - 2013-10-27 19:51 - 0009199 _____ () C:\ProgramData\hpzinstall.log

Some content of TEMP:
====================
C:\Users\Val\AppData\Local\Temp\Quarantine.exe
C:\Users\Val\AppData\Local\Temp\sqlite3.dll

==================== Bamital & volsnap Check =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\SysWOW64\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed

LastRegBack: 2015-02-15 13:30

==================== End Of Log ============================

 

Additional scan result of Farbar Recovery Scan Tool (x64) Version: 18-02-2015 01
Ran by Val at 2015-02-19 12:23:55
Running from C:\Users\Val\Desktop
Boot Mode: Normal
==========================================================

==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: Symantec Endpoint Protection (Enabled - Up to date) {53C7D717-52E2-B95E-FA61-6F32ECC805DB}
AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: Symantec Endpoint Protection (Enabled - Up to date) {E8A636F3-74D8-B6D0-C0D1-5440974F4F66}
FW: Symantec Endpoint Protection (Enabled) {6BFC5632-188D-B806-D13E-C607121B42A0}

==================== Installed Programs ======================

(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

64 Bit HP CIO Components Installer (Version: 7.2.8 - Hewlett-Packard) Hidden
7-Zip 9.20 (HKLM-x32\...\7-Zip 9.20) (Version:  - )
Adobe Acrobat X Pro - English, Français, Deutsch (HKLM-x32\...\{AC76BA86-1033-F400-7760-000000000005}) (Version: 10.1.13 - Adobe Systems)
Adobe Flash Player 16 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 16.0.0.305 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.0 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.0.9.149 - Adobe Systems, Inc.)
ATI Catalyst Install Manager (HKLM\...\{F2DEFE25-83D8-55D0-AF90-BF25ED8360DA}) (Version: 3.0.745.0 - ATI Technologies, Inc.)
BufferChm (x32 Version: 130.0.331.000 - Hewlett-Packard) Hidden
C309a (x32 Version: 130.0.425.000 - Hewlett-Packard) Hidden
ccc-core-static (x32 Version: 2009.0918.2132.36825 - ATI) Hidden
CWA Reminder by We-Care.com v4.1.26.3 (HKLM-x32\...\{26B4D0E1-6F6D-48DF-8719-80276A259F7E}) (Version: 4.1.26.3 - We-Care.com)
Destinations (x32 Version: 130.0.0.0 - Hewlett-Packard) Hidden
DeviceDiscovery (x32 Version: 130.0.372.000 - Hewlett-Packard) Hidden
DocProc (x32 Version: 13.0.0.0 - Hewlett-Packard) Hidden
ESET Online Scanner v3 (HKLM-x32\...\ESET Online Scanner) (Version:  - )
Fax (x32 Version: 130.0.372.000 - Hewlett-Packard) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 40.0.2214.111 - Google Inc.)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.26.9 - Google Inc.) Hidden
GPBaseService2 (x32 Version: 130.0.371.000 - Hewlett-Packard) Hidden
Hewlett-Packard ACLM.NET v1.1.0.0 (x32 Version: 1.00.0000 - Hewlett-Packard) Hidden
HP Customer Participation Program 13.0 (HKLM\...\HPExtendedCapabilities) (Version: 13.0 - HP)
HP Imaging Device Functions 13.0 (HKLM\...\HP Imaging Device Functions) (Version: 13.0 - HP)
HP Photosmart C309a All-In-One Driver Software 13.0 Rel .5 (HKLM\...\{A9B54408-EF50-4821-B8A2-F597A657112A}) (Version: 13.0 - HP)
HP Photosmart Essential 3.5 (HKLM\...\HP Photosmart Essential) (Version: 3.5 - HP)
HP Product Detection (HKLM-x32\...\{A436F67F-687E-4736-BD2B-537121A804CF}) (Version: 11.14.0001 - HP)
HP Smart Web Printing 4.5 (HKLM\...\HP Smart Web Printing) (Version: 4.5 - HP)
HP Solution Center 13.0 (HKLM\...\HP Solution Center & Imaging Support Tools) (Version: 13.0 - HP)
HP Update (HKLM-x32\...\{97486FBE-A3FC-4783-8D55-EA37E9D171CC}) (Version: 5.005.000.002 - Hewlett-Packard)
HPDiagnosticAlert (x32 Version: 1.00.0000 - Microsoft) Hidden
HPPhotoGadget (x32 Version: 130.0.282.000 - Hewlett-Packard) Hidden
HPPhotoSmartDiscLabel_PaperLabel (x32 Version: 2.04.0000 - Hewlett-Packard) Hidden
HPPhotoSmartDiscLabel_PrintOnDisc (x32 Version: 2.04.0000 - Hewlett-Packard) Hidden
HPPhotoSmartDiscLabelContent1 (x32 Version: 2.04.0000 - Hewlett-Packard) Hidden
hpphotosmartdisclabelplugin (x32 Version: 2.04.0000 - Hewlett-Packard) Hidden
HPPhotosmartEssential (x32 Version: 2.04.0000 - Hewlett-Packard) Hidden
HPProductAssistant (x32 Version: 130.0.371.000 - Hewlett-Packard) Hidden
HPSSupply (x32 Version: 130.0.371.000 - Hewlett-Packard) Hidden
IHA_MessageCenter (HKLM-x32\...\{834265C4-CDF4-44D3-BD24-31531617EFB8}) (Version: 1.8.70 - Verizon)
Java 8 Update 31 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218031F0}) (Version: 8.0.310 - Oracle Corporation)
JavaFX 2.1.1 (HKLM-x32\...\{1111706F-666A-4037-7777-211328764D10}) (Version: 2.1.1 - Oracle Corporation)
Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
MarketResearch (x32 Version: 130.0.374.000 - Hewlett-Packard) Hidden
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Office Professional Plus 2010 (HKLM\...\Office14.PROPLUS) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (HKLM\...\{B6E3757B-5E77-3915-866A-CCFC4B8D194C}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Network64 (Version: 130.0.572.000 - Hewlett-Packard) Hidden
Network64 (Version: 140.0.221.000 - Hewlett-Packard) Hidden
OCR Software by I.R.I.S. 13.0 (HKLM\...\HPOCR) (Version: 13.0 - HP)
Platform (x32 Version: 1.34 - VIA Technologies, Inc.) Hidden
PS_AIO_05_C309_Software_Min (x32 Version: 130.0.425.000 - Hewlett-Packard) Hidden
Realtek Ethernet Controller Driver For Windows Vista and Later (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 1.00.0009 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.5880 - Realtek Semiconductor Corp.)
Scan (x32 Version: 13.0.0.0 - Hewlett-Packard) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (HKLM\...\{90140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUS_{A3364707-2F53-4C83-8F68-C9877A9080C7}) (Version:  - Microsoft)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (Version:  - Microsoft) Hidden
Shop for HP Supplies (HKLM\...\Shop for HP Supplies) (Version: 13.0 - HP)
SmartWebPrinting (x32 Version: 130.0.373.000 - Hewlett-Packard) Hidden
SolutionCenter (x32 Version: 130.0.373.000 - Hewlett-Packard) Hidden
Status (x32 Version: 130.0.373.000 - Hewlett-Packard) Hidden
swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Symantec Endpoint Protection (HKLM\...\{A5DCF955-5D4A-471D-8CB3-DCFDF5C5DEE7}) (Version: 12.1.5337.5000 - Symantec Corporation)
Toolbox (x32 Version: 130.0.648.000 - Hewlett-Packard) Hidden
TrayApp (x32 Version: 130.0.376.000 - Hewlett-Packard) Hidden
UnloadSupport (x32 Version: 11.0.0 - Hewlett-Packard) Hidden
Verizon Download Manager (HKLM-x32\...\{DDBFF418-4909-4EB1-81CE-D2111231AE27}) (Version: 33 - SupportSoft)
Verizon Download Manager (HKLM-x32\...\{FB7D0926-37A5-4042-9DF4-046BAF608B76}) (Version: 15 - SupportSoft)
VIA Platform Device Manager (HKLM-x32\...\InstallShield_{20D4A895-748C-4D88-871C-FDB1695B0169}) (Version: 1.34 - VIA Technologies, Inc.)
VLC media player 1.0.0 (HKLM-x32\...\VLC media player) (Version: 1.0.0 - VideoLAN Team)
Vz In-Home Agent (HKLM-x32\...\VzInHomeAgent) (Version: 9.0.71.0 - Verizon)
WebReg (x32 Version: 130.0.132.017 - Hewlett-Packard) Hidden
Yahoo! Messenger (HKLM-x32\...\Yahoo! Messenger) (Version:  - Yahoo! Inc.)

==================== Custom CLSID (selected items): ==========================

(If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.)

==================== Restore Points  =========================

18-02-2015 11:16:30 Installed Symantec Endpoint Protection.

==================== Hosts content: ==========================

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

2009-07-13 21:34 - 2009-06-10 16:00 - 00000824 ____A C:\Windows\system32\Drivers\etc\hosts

==================== Scheduled Tasks (whitelisted) =============

(If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.)

Task: {71351EEE-0EC9-41F7-8B10-B11F20D2BAE4} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2014-03-01] (Google Inc.)
Task: {7460DA66-7D54-4C2F-8334-A24798337FB4} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2015-02-06] (Adobe Systems Incorporated)
Task: {81A1158E-8FA1-4FE4-9FDA-268893874569} - System32\Tasks\OfficeSoftwareProtectionPlatform\SvcRestartTask => Sc.exe start osppsvc
Task: {CBC544F7-F21D-458B-BC8E-250F88EA2986} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2014-03-01] (Google Inc.)
Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

==================== Loaded Modules (whitelisted) ==============

2013-09-05 00:17 - 2013-09-05 00:17 - 04300456 _____ () C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Cultures\OFFICE.ODF
2010-10-20 14:23 - 2010-10-20 14:23 - 08801632 _____ () C:\Program Files\Microsoft Office\Office14\1033\GrooveIntlResource.dll
2011-02-11 19:54 - 2009-05-07 03:51 - 00071680 ____R () C:\Program Files (x86)\VIA\VIAudioi\VDeck\QsApoApi64.dll
2011-02-11 19:54 - 2009-05-07 03:53 - 00379392 ____R () C:\Program Files (x86)\VIA\VIAudioi\VDeck\Dts2ApoApi64.dll
2011-02-11 19:54 - 2008-01-18 01:50 - 00098816 ____R () C:\Program Files (x86)\VIA\VIAudioi\VDeck\VMicApi.dll
2011-02-11 19:54 - 2009-11-02 22:12 - 47601664 ____R () C:\Program Files (x86)\VIA\VIAudioi\VDeck\Skin.dll
2011-02-11 19:56 - 2011-02-11 19:56 - 00270336 _____ () C:\Windows\assembly\GAC_MSIL\CLI.Aspect.CrossDisplay.Graphics.Dashboard\1.0.0.0__90ba9c70f846762e\CLI.Aspect.CrossDisplay.Graphics.Dashboard.dll
2013-09-05 00:14 - 2013-09-05 00:14 - 04300456 _____ () C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\Cultures\OFFICE.ODF
2010-10-20 14:45 - 2010-10-20 14:45 - 08801120 _____ () C:\Program Files (x86)\Microsoft Office\Office14\1033\GrooveIntlResource.dll
2014-01-04 10:24 - 2012-05-25 04:25 - 00921600 _____ () C:\Program Files (x86)\Yahoo!\Messenger\yui.dll

==================== Alternate Data Streams (whitelisted) =========

(If an entry is included in the fixlist, only the Alternate Data Streams will be removed.)

==================== Safe Mode (whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)

HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\ccSettings_{5A2B9522-769B-49C3-9B8E-C708A1FEF279}.sys => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\SepMasterService => ""="Service"

==================== EXE Association (whitelisted) ===============

(If an entry is included in the fixlist, the default will be restored. None default entries will be removed.)

==================== Other Areas ============================

(Currently there is no automatic fix for this section.)

HKU\S-1-5-21-1233200475-905355780-979007565-1000\Control Panel\Desktop\\Wallpaper -> C:\Users\Val\AppData\Roaming\Microsoft\Windows\Themes\TranscodedWallpaper.jpg
DNS Servers: 192.168.1.1

==================== MSCONFIG/TASK MANAGER disabled items ==

(Currently there is no automatic fix for this section.)

==================== Accounts: =============================

Administrator (S-1-5-21-1233200475-905355780-979007565-500 - Administrator - Disabled)
Guest (S-1-5-21-1233200475-905355780-979007565-501 - Limited - Disabled)
HomeGroupUser$ (S-1-5-21-1233200475-905355780-979007565-1002 - Limited - Enabled)
Val (S-1-5-21-1233200475-905355780-979007565-1000 - Administrator - Enabled) => C:\Users\Val

==================== Faulty Device Manager Devices =============

Name: Photosmart C309a series
Description: Photosmart C309a series
Class Guid: {4d36e971-e325-11ce-bfc1-08002be10318}
Manufacturer: HP
Service:
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

==================== Event log errors: =========================

Application errors:
==================

System errors:
=============
Error: (02/19/2015 10:00:37 AM) (Source: DCOM) (EventID: 10010) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}

Error: (02/19/2015 09:53:15 AM) (Source: DCOM) (EventID: 10010) (User: )
Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}

Error: (02/18/2015 09:12:13 PM) (Source: DCOM) (EventID: 10010) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}

Error: (02/18/2015 09:04:01 PM) (Source: BROWSER) (EventID: 8032) (User: )
Description: The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{B48C3131-9EA9-4B5E-9785-C0FD90D2A4A6}.
The backup browser is stopping.

Error: (02/18/2015 07:58:37 PM) (Source: Service Control Manager) (EventID: 7031) (User: )
Description: The Windows Media Player Network Sharing Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.

Error: (02/18/2015 07:58:37 PM) (Source: Service Control Manager) (EventID: 7031) (User: )
Description: The Windows Search service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.

Error: (02/18/2015 07:58:37 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The SupportSoft Repair Service (verizondm) service terminated unexpectedly.  It has done this 1 time(s).

Error: (02/18/2015 07:58:37 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The SupportSoft Sprocket Service (verizondm) service terminated unexpectedly.  It has done this 1 time(s).

Error: (02/18/2015 07:58:37 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The MBAMService service terminated unexpectedly.  It has done this 1 time(s).

Error: (02/18/2015 07:58:37 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The MBAMScheduler service terminated unexpectedly.  It has done this 1 time(s).

Microsoft Office Sessions:
=========================

==================== Memory info ===========================

Processor: AMD Phenom™ II X4 955 Processor
Percentage of memory in use: 31%
Total physical RAM: 7934.18 MB
Available physical RAM: 5461.91 MB
Total Pagefile: 15866.54 MB
Available Pagefile: 13247.84 MB
Total Virtual: 8192 MB
Available Virtual: 8191.84 MB

==================== Drives ================================

Drive c: () (Fixed) (Total:931.51 GB) (Free:845.18 GB) NTFS ==>[Drive with boot components (obtained from BCD)]

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (MBR Code: Windows 7 or 8) (Size: 931.5 GB) (Disk ID: F21850B4)
Partition 1: (Active) - (Size=931.5 GB) - (Type=07 NTFS)

==================== End Of Log ============================

 

 


  • 0

#13
Nevan

Nevan

    Trusted Helper

  • Malware Removal
  • 1,765 posts

I used the blonde card cuz I felt it not thinking to tell you my name :D my mind was infected...lol

I see :lol:

Let's do a last, small check.

Security Check

Download Security Check from here or here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
NOTE: If SecurityCheck aborts and you get the following message: UNSUPPORTED OPERATING SYSTEM! ABORTED! try rebooting the system and then run SecurityCheck again.
  • 0

#14
I Want Candy

I Want Candy

    Member

  • Topic Starter
  • Member
  • PipPip
  • 70 posts

Here it is TY again
 

 Results of screen317's Security Check version 0.99.96 
 Windows 7 Service Pack 1 x64 (UAC is enabled) 
 Internet Explorer 11 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
Symantec Endpoint Protection  
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 JavaFX 2.1.1   
 Java 8 Update 31 
 Java version 32-bit out of Date!
  Java 64-bit 8 Update 31 
 Google Chrome (40.0.2214.111)
 Google Chrome (40.0.2214.94)
````````Process Check: objlist.exe by Laurent```````` 
 Norton ccSvcHst.exe
 Malwarebytes Anti-Malware mbamservice.exe 
 Malwarebytes Anti-Malware mbam.exe 
 Malwarebytes Anti-Malware mbamscheduler.exe  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````


 


  • 0

#15
Nevan

Nevan

    Trusted Helper

  • Malware Removal
  • 1,765 posts
Hello, Val.

We're almost done.

Updating Java

Your Java version is too old. Keeping Java updated is very important as well.
  • WARNING!: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java.
    Read this article.
    I would recommend that you completely uninstall Java unless you need it to run an important software.
    In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)
If you still want to keep Java
  • Click the Start button
  • Click Control Panel
  • Double Click Java - Looks like a coffee cup. You may have to switch to Large icons view on the upper right of the Control Panel to see it.
  • Click the Update tab
  • Click Update Now
  • Allow any updates to be downloaded and installed
  • Warning!: Make sure to uncheck Optional offer box when downloading Java or you will install an adware on your computer.
 
Things that should appear in your next post:
  • Please tell me if you have successfully updated Java (or uninstalled it)

  • 0






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