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Help with virus, malware, reg errors [Solved]

Virus malware registry errors duplicate file overall help

  • This topic is locked This topic is locked

#76
Nevan

Nevan

    Trusted Helper

  • Malware Removal
  • 1,765 posts
Hello again, Jeremy7777.

I'm sorry for the delay.

You've misunderstood my last post. I've told you that I am here no matter what. If something had happened, I would have told you about it.

Perform the following instructions.
  • Go to C:\Windows\system32 and look for a file named ieframe.dll.
  • Right-click the file, select Rename and change the file name to ieframe.dll.bak
  • Click Start and type Windows Update in the search box. That program should appear on the list. Click it.
  • Click Check for updates on the panel at the left side of the window. Once the check is done, install all available important updates.
  • After you've installed everything, restart your computer.
Please tell me if your Internet Explorer is now in version 11
  • 0

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#77
Jeremy7777

Jeremy7777

    Member

  • Topic Starter
  • Member
  • PipPip
  • 73 posts
Ok no problem I'll perform the following steps, also On a side note for some reason I can't access the site on wireless int. I can go to any other site except yours, I can also access your page through my mobile int. just not your site.
  • 0

#78
Jeremy7777

Jeremy7777

    Member

  • Topic Starter
  • Member
  • PipPip
  • 73 posts
Ok it says I need permission to perform this action.. Permission from trusted installer I.e. Microsoft?? I am the admin, only admin, so I have no idea at this point.
  • 0

#79
Nevan

Nevan

    Trusted Helper

  • Malware Removal
  • 1,765 posts
Hello again, Jeremy7777.
 

On a side note for some reason I can't access the site on wireless int. I can go to any other site except yours, I can also access your page through my mobile int. just not your site.

Alright, we'll do a check.

Step #1
MiniToolBox

Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices
  • List Users, Partitions and Memory size.
  • List Minidump Files
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

 
Step #2
Permissions editing

Let's try to edit the permissions.
  • Right-click ieframe.dll, click Properties, select the Security tab and click Edit...
  • Locate your user name, click it and tick Allow box next to Full control.
If your user name doesn't appear on the list, click Add..., type your user name and click OK

If you can't tick the box:
  • Go back to Security tab, click Advanced, select the Owner tab and click Edit...
  • Click your user name then click Apply and OK. You should now be able to tick the boxes.
 
Things that should appear in your next post:
  • Result.txt log content
  • Please tell me if you were able to rename the ieframe.dll and successfully update IE to 11

  • 0

#80
Jeremy7777

Jeremy7777

    Member

  • Topic Starter
  • Member
  • PipPip
  • 73 posts

hurray! im just now able to log back into you site from my pc, ive done some cleaning out the cobwebs, organizing folders, deleting, dup pics and docs,etc. so im just now about to perform the most recent task.


  • 0

#81
Jeremy7777

Jeremy7777

    Member

  • Topic Starter
  • Member
  • PipPip
  • 73 posts

MiniToolBox by

Farbar  Version:

05-03-2015
Ran by Bridget

(administrator) on

05-03-2SC015 at

17:57:35
Running from "C:

\Users\Bridget

\Downloads"
Microsoft Windows

7 Home Premium 

Service Pack 1

(X64)
Boot Mode: Normal
******************

******************

******************

******************

***

==================

======= Flush DNS:

==================

=================

Windows IP

Configuration

Successfully

flushed the DNS

Resolver Cache.

==================

======= IE Proxy

Settings:

==================

============

Proxy is not

enabled.
No Proxy Server is

set.

"Reset IE Proxy

Settings": IE

Proxy Settings

were reset.

==================

======= FF Proxy

Settings:

==================

============

"Reset FF Proxy

Settings": Firefox

Proxy settings

were reset.

==================

======= Hosts

content:

==================

===============

==================

======= IP

Configuration:

==================

==============

Realtek RTL8188CE

Wireless LAN

802.11n PCI-E NIC

= Wireless Network

Connection

(Connected)
Realtek PCIe FE

Family Controller

= Local Area

Connection 2

(Media

disconnected)
Microsoft Virtual

WiFi Miniport

Adapter = Wireless

Network Connection

2 (Media

disconnected)

#

------------------

----------------
# IPv4

Configuration
#

------------------

----------------
pushd interface

ipv4

reset
set global

icmpredirects=enab

led
add address

name="Wireless

Network Connection

2"

address=192.168.13

7.1

mask=255.255.255.0

popd
# End of IPv4

configuration

 

Windows IP

Configuration

   Host Name . . .

. . . . . . . . .

: Bridget-PC
   Primary Dns

Suffix  . . . . .

. . :
   Node Type . . .

. . . . . . . . .

: Hybrid
   IP Routing

Enabled. . . . . .

. . : No
   WINS Proxy

Enabled. . . . . .

. . : No

Wireless LAN

adapter Wireless

Network Connection

2:

   Media State . .

. . . . . . . . .

: Media

disconnected
   Connection-

specific DNS

Suffix  . :
   Description . .

. . . . . . . . .

: Microsoft

Virtual WiFi

Miniport Adapter
   Physical

Address. . . . . .

. . . : 1C-65-9D-

3A-1A-7E
   DHCP Enabled. .

. . . . . . . . .

: No
  

Autoconfiguration

Enabled . . . . :

Yes

Ethernet adapter

Local Area

Connection 2:

   Media State . .

. . . . . . . . .

: Media

disconnected
   Connection-

specific DNS

Suffix  . :
   Description . .

. . . . . . . . .

: Realtek PCIe FE

Family Controller

#2
   Physical

Address. . . . . .

. . . : 88-AE-1D-

49-0A-CC
   DHCP Enabled. .

. . . . . . . . .

: Yes
  

Autoconfiguration

Enabled . . . . :

Yes

Wireless LAN

adapter Wireless

Network

Connection:

   Connection-

specific DNS

Suffix  . :
   Description . .

. . . . . . . . .

: Realtek

RTL8188CE Wireless

LAN 802.11n PCI-E

NIC
   Physical

Address. . . . . .

. . . : 1C-65-9D-

3A-1A-7E
   DHCP Enabled. .

. . . . . . . . .

: Yes
  

Autoconfiguration

Enabled . . . . :

Yes
   Link-local IPv6

Address . . . . .

:

fe80::c86c:fc29:b4

14:e2ad%12

(Preferred)
   IPv4 Address. .

. . . . . . . . .

: 10.0.0.4

(Preferred)
   Subnet Mask . .

. . . . . . . . .

: 255.255.255.0
   Lease Obtained.

. . . . . . . . .

: Wednesday, March

04, 2015 4:57:34

PM
   Lease Expires .

. . . . . . . . .

: Friday, March

06, 2015 1:56:22

PM
   Default Gateway

. . . . . . . . .

: 10.0.0.1
   DHCP Server . .

. . . . . . . . .

: 10.0.0.1
   DHCPv6 IAID . .

. . . . . . . . .

: 320628125
   DHCPv6 Client

DUID. . . . . . .

. : 00-01-00-01-

14-17-4F-77-88-

AE-1D-E6-C7-98
   DNS Servers . .

. . . . . . . . .

: 10.0.0.1
   NetBIOS over

Tcpip. . . . . . .

. : Enabled

Tunnel adapter

Local Area

Connection* 12:

   Media State . .

. . . . . . . . .

: Media

disconnected
   Connection-

specific DNS

Suffix  . :
   Description . .

. . . . . . . . .

: Microsoft 6to4

Adapter
   Physical

Address. . . . . .

. . . : 00-00-00-

00-00-00-00-E0
   DHCP Enabled. .

. . . . . . . . .

: No
  

Autoconfiguration

Enabled . . . . :

Yes

Tunnel adapter

isatap.{1462192C-

536A-4AFB-9785-

4CD079BF1CFB}:

   Media State . .

. . . . . . . . .

: Media

disconnected
   Connection-

specific DNS

Suffix  . :
   Description . .

. . . . . . . . .

: Microsoft ISATAP

Adapter #5
   Physical

Address. . . . . .

. . . : 00-00-00-

00-00-00-00-E0
   DHCP Enabled. .

. . . . . . . . .

: No
  

Autoconfiguration

Enabled . . . . :

Yes

Tunnel adapter

Local Area

Connection* 14:

   Connection-

specific DNS

Suffix  . :
   Description . .

. . . . . . . . .

: Teredo Tunneling

Pseudo-Interface
   Physical

Address. . . . . .

. . . : 00-00-00-

00-00-00-00-E0
   DHCP Enabled. .

. . . . . . . . .

: No
  

Autoconfiguration

Enabled . . . . :

Yes
   IPv6 Address. .

. . . . . . . . .

:

2001:0:5ef5:79fb:1

465:146:b384:4f2c

(Preferred)
   Link-local IPv6

Address . . . . .

:

fe80::1465:146:b38

4:4f2c%23

(Preferred)
   Default Gateway

. . . . . . . . .

: ::
   NetBIOS over

Tcpip. . . . . . .

. : Disabled

Tunnel adapter

isatap.{C7AB592A-

1C56-46DB-8245-

31B8E958A94A}:

   Media State . .

. . . . . . . . .

: Media

disconnected
   Connection-

specific DNS

Suffix  . :
   Description . .

. . . . . . . . .

: Microsoft ISATAP

Adapter #6
   Physical

Address. . . . . .

. . . : 00-00-00-

00-00-00-00-E0
   DHCP Enabled. .

. . . . . . . . .

: No
  

Autoconfiguration

Enabled . . . . :

Yes

Tunnel adapter

isatap.{5F71459F-

19B5-439E-B9F0-

2252250A792F}:

   Media State . .

. . . . . . . . .

: Media

disconnected
   Connection-

specific DNS

Suffix  . :
   Description . .

. . . . . . . . .

: Microsoft ISATAP

Adapter #7
   Physical

Address. . . . . .

. . . : 00-00-00-

00-00-00-00-E0
   DHCP Enabled. .

. . . . . . . . .

: No
  

Autoconfiguration

Enabled . . . . :

Yes
Server:  UnKnown
Address:  10.0.0.1

Name:   

google.com
Addresses: 

2607:f8b0:400f:802

::200e
  

216.58.217.14

Pinging google.com

[216.58.217.14]

with 32 bytes of

data:
Reply from

216.58.217.14:

bytes=32 time=39ms

TTL=53
Reply from

216.58.217.14:

bytes=32 time=40ms

TTL=53

Ping statistics

for 216.58.217.14:
    Packets: Sent

= 2, Received = 2,

Lost = 0 (0%

loss),
Approximate round

trip times in

milli-seconds:
    Minimum =

39ms, Maximum =

40ms, Average =

39ms
Server:  UnKnown
Address:  10.0.0.1

Name:    yahoo.com
Addresses: 

98.138.253.109
  

98.139.183.24
  

206.190.36.45

Pinging yahoo.com

[98.139.183.24]

with 32 bytes of

data:
Reply from

98.139.183.24:

bytes=32 time=70ms

TTL=46
Reply from

98.139.183.24:

bytes=32 time=67ms

TTL=46

Ping statistics

for 98.139.183.24:
    Packets: Sent

= 2, Received = 2,

Lost = 0 (0%

loss),
Approximate round

trip times in

milli-seconds:
    Minimum =

67ms, Maximum =

70ms, Average =

68ms

Pinging 127.0.0.1

with 32 bytes of

data:
Reply from

127.0.0.1:

bytes=32 time<1ms

TTL=128
Reply from

127.0.0.1:

bytes=32 time<1ms

TTL=128

Ping statistics

for 127.0.0.1:
    Packets: Sent

= 2, Received = 2,

Lost = 0 (0%

loss),
Approximate round

trip times in

milli-seconds:
    Minimum = 0ms,

Maximum = 0ms,

Average = 0ms
==================

==================

==================

==================

===
Interface List
21...1c 65 9d 3a

1a 7e

......Microsoft

Virtual WiFi

Miniport Adapter
16...88 ae 1d 49

0a cc

......Realtek PCIe

FE Family

Controller #2
12...1c 65 9d 3a

1a 7e

......Realtek

RTL8188CE Wireless

LAN 802.11n PCI-E

NIC
 

1.................

..........Software

Loopback Interface

1
11...00 00 00 00

00 00 00 e0

Microsoft 6to4

Adapter
24...00 00 00 00

00 00 00 e0

Microsoft ISATAP

Adapter #5
23...00 00 00 00

00 00 00 e0 Teredo

Tunneling Pseudo-

Interface
37...00 00 00 00

00 00 00 e0

Microsoft ISATAP

Adapter #6
38...00 00 00 00

00 00 00 e0

Microsoft ISATAP

Adapter #7
==================

==================

==================

==================

===

IPv4 Route Table
==================

==================

==================

==================

===
Active Routes:
Network

Destination       

Netmask         

Gateway      

Interface  Metric
          0.0.0.0 

        0.0.0.0   

     10.0.0.1     

   10.0.0.4     25
         10.0.0.0 

  255.255.255.0   

     On-link      

   10.0.0.4    281
         10.0.0.4 

255.255.255.255   

     On-link      

   10.0.0.4    281
       10.0.0.255 

255.255.255.255   

     On-link      

   10.0.0.4    281
        127.0.0.0 

      255.0.0.0   

     On-link      

  127.0.0.1    306
        127.0.0.1 

255.255.255.255   

     On-link      

  127.0.0.1    306
  127.255.255.255 

255.255.255.255   

     On-link      

  127.0.0.1    306
        224.0.0.0 

      240.0.0.0   

     On-link      

  127.0.0.1    306
        224.0.0.0 

      240.0.0.0   

     On-link      

   10.0.0.4    281
  255.255.255.255 

255.255.255.255   

     On-link      

  127.0.0.1    306
  255.255.255.255 

255.255.255.255   

     On-link      

   10.0.0.4    281
==================

==================

==================

==================

===
Persistent Routes:
  None

IPv6 Route Table
==================

==================

==================

==================

===
Active Routes:
If Metric Network

Destination     

Gateway
23     58 ::/0   

                

On-link
  1    306 ::1/128

                

On-link
23     58

2001::/32         

      On-link
23    306

2001:0:5ef5:79fb:1

465:146:b384:4f2c/

128
                  

                

On-link
12    281

fe80::/64         

      On-link
23    306

fe80::/64         

      On-link
23    306

fe80::1465:146:b38

4:4f2c/128
                  

                

On-link
12    281

fe80::c86c:fc29:b4

14:e2ad/128
                  

                

On-link
  1    306

ff00::/8          

      On-link
23    306

ff00::/8          

      On-link
12    281

ff00::/8          

      On-link
==================

==================

==================

==================

===
Persistent Routes:
  None
==================

======= Winsock

entries

==================

==================

=

Catalog5 01 C:

\windows

\SysWOW64\NLAapi.d

ll [52224]

(Microsoft

Corporation)
Catalog5 02 C:

\windows

\SysWOW64\napinsp.

dll [52224]

(Microsoft

Corporation)
Catalog5 03 C:

\windows

\SysWOW64\pnrpnsp.

dll [65024]

(Microsoft

Corporation)
Catalog5 04 C:

\windows

\SysWOW64\pnrpnsp.

dll [65024]

(Microsoft

Corporation)
Catalog5 05 C:

\windows

\SysWOW64\mswsock.

dll [231424]

(Microsoft

Corporation)
Catalog5 06 C:

\windows

\SysWOW64\winrnr.d

ll [20992]

(Microsoft

Corporation)
Catalog5 07 C:

\Program Files

(x86)\Bonjour

\mdnsNSP.dll

[121704] (Apple

Inc.)
Catalog9 01 C:

\windows

\SysWOW64\mswsock.

dll [231424]

(Microsoft

Corporation)
Catalog9 02 C:

\windows

\SysWOW64\mswsock.

dll [231424]

(Microsoft

Corporation)
Catalog9 03 C:

\windows

\SysWOW64\mswsock.

dll [231424]

(Microsoft

Corporation)
Catalog9 04 C:

\windows

\SysWOW64\mswsock.

dll [231424]

(Microsoft

Corporation)
Catalog9 05 C:

\windows

\SysWOW64\mswsock.

dll [231424]

(Microsoft

Corporation)
Catalog9 06 C:

\windows

\SysWOW64\mswsock.

dll [231424]

(Microsoft

Corporation)
Catalog9 07 C:

\windows

\SysWOW64\mswsock.

dll [231424]

(Microsoft

Corporation)
Catalog9 08 C:

\windows

\SysWOW64\mswsock.

dll [231424]

(Microsoft

Corporation)
Catalog9 09 C:

\windows

\SysWOW64\mswsock.

dll [231424]

(Microsoft

Corporation)
Catalog9 10 C:

\windows

\SysWOW64\mswsock.

dll [231424]

(Microsoft

Corporation)
x64-Catalog5 01

C:\Windows

\System32\NLAapi.d

ll [70656]

(Microsoft

Corporation)
x64-Catalog5 02

C:\Windows

\System32\napinsp.

dll [68096]

(Microsoft

Corporation)
x64-Catalog5 03

C:\Windows

\System32\pnrpnsp.

dll [86016]

(Microsoft

Corporation)
x64-Catalog5 04

C:\Windows

\System32\pnrpnsp.

dll [86016]

(Microsoft

Corporation)
x64-Catalog5 05

C:\Windows

\System32\mswsock.

dll [327168]

(Microsoft

Corporation)
x64-Catalog5 06

C:\Windows

\System32\winrnr.d

ll [28672]

(Microsoft

Corporation)
x64-Catalog5 07

C:\Program Files

\Bonjour

\mdnsNSP.dll

[132968] (Apple

Inc.)
x64-Catalog9 01

C:\Windows

\System32\mswsock.

dll [327168]

(Microsoft

Corporation)
x64-Catalog9 02

C:\Windows

\System32\mswsock.

dll [327168]

(Microsoft

Corporation)
x64-Catalog9 03

C:\Windows

\System32\mswsock.

dll [327168]

(Microsoft

Corporation)
x64-Catalog9 04

C:\Windows

\System32\mswsock.

dll [327168]

(Microsoft

Corporation)
x64-Catalog9 05

C:\Windows

\System32\mswsock.

dll [327168]

(Microsoft

Corporation)
x64-Catalog9 06

C:\Windows

\System32\mswsock.

dll [327168]

(Microsoft

Corporation)
x64-Catalog9 07

C:\Windows

\System32\mswsock.

dll [327168]

(Microsoft

Corporation)
x64-Catalog9 08

C:\Windows

\System32\mswsock.

dll [327168]

(Microsoft

Corporation)
x64-Catalog9 09

C:\Windows

\System32\mswsock.

dll [327168]

(Microsoft

Corporation)
x64-Catalog9 10

C:\Windows

\System32\mswsock.

dll [327168]

(Microsoft

Corporation)

==================

======= Event log

errors:

==================

=============

Application

errors:
==================
Error: (03/05/2015

05:32:25 AM)

(Source:

SideBySide) (User:

)
Description:

Activation context

generation failed

for

"WLMFDS,processorA

rchitecture="AMD64

",type="win32",ver

sion="1.0.0.1"1".E

rror in manifest

or policy file

"WLMFDS,processorA

rchitecture="AMD64

",type="win32",ver

sion="1.0.0.1"2"

on line

WLMFDS,processorAr

chitecture="AMD64"

,type="win32",vers

ion="1.0.0.1"3.
Component identity

found in manifest

does not match the

identity of the

component

requested.
Reference is

WLMFDS,processorAr

chitecture="AMD64"

,type="win32",vers

ion="1.0.0.1".
Definition is

WLMFDS,processorAr

chitecture="x86",t

ype="win32",versio

n="1.0.0.1".
Please use

sxstrace.exe for

detailed

diagnosis.

Error: (03/05/2015

04:51:19 AM)

(Source:

Application Hang)

(User: )
Description: The

program

msseces.exe

version 4.7.205.0

stopped

interacting with

Windows and was

closed. To see if

more information

about the problem

is available,

check the problem

history in the

Action Center

control panel.

Process ID: 1780

Start Time:

01d056dcd959428d

Termination Time:

15

Application Path:

C:\Program Files

\Microsoft

Security Client

\msseces.exe

Report Id:

85f919e5-c325-

11e4-8e74-

88ae1d490acc

Error: (03/05/2015

02:11:53 AM)

(Source: VSS)

(User: )
Description:

Volume Shadow Copy

Service error:

Unexpected error

querying for the

IVssWriterCallback

interface.  hr =

0x80070005, Access

is denied.
.
This is often

caused by

incorrect security

settings in either

the writer or

requestor process.

Operation:
  

Gathering Writer

Data

Context:
  

Writer Class Id:

{e8132975-6f93-

4464-a53e-

1050253ae220}
  

Writer Name:

System Writer
  

Writer Instance

ID: {49b267af-

a760-413e-a210-

4b54fb5c85ca}

Error: (03/05/2015

01:56:10 AM)

(Source: Bonjour

Service) (User: )
Description: Task

Scheduling Error:

m-

>NextScheduledSPRe

try 15771

Error: (03/05/2015

01:56:10 AM)

(Source: Bonjour

Service) (User: )
Description: Task

Scheduling Error:

m-

>NextScheduledEven

t 15771

Error: (03/04/2015

06:49:25 PM)

(Source: Bonjour

Service) (User: )
Description: Task

Scheduling Error:

Continuously busy

for more than a

second

Error: (03/04/2015

00:47:17 PM)

(Source:

SideBySide) (User:

)
Description:

Activation context

generation failed

for "C:\windows

\WinSxS\manifests

\amd64_microsoft.w

indows.common-

controls_6595b6414

4ccf1df_6.0.7601.1

7514_none_fa396087

175ac9ac.manifest1

".Error in

manifest or policy

file "C:\windows

\WinSxS\manifests

\amd64_microsoft.w

indows.common-

controls_6595b6414

4ccf1df_6.0.7601.1

7514_none_fa396087

175ac9ac.manifest2

" on line C:

\windows\WinSxS

\manifests

\amd64_microsoft.w

indows.common-

controls_6595b6414

4ccf1df_6.0.7601.1

7514_none_fa396087

175ac9ac.manifest3

.
A component

version required

by the application

conflicts with

another component

version already

active.
Conflicting

components are:.
Component 1: C:

\windows\WinSxS

\manifests

\amd64_microsoft.w

indows.common-

controls_6595b6414

4ccf1df_6.0.7601.1

7514_none_fa396087

175ac9ac.manifest.
Component 2: C:

\windows\WinSxS

\manifests

\x86_microsoft.win

dows.common-

controls_6595b6414

4ccf1df_6.0.7601.1

7514_none_41e6975e

2bd6f2b2.manifest.

Error: (03/04/2015

11:11:34 AM)

(Source:

MsiInstaller)

(User: Bridget-PC)
Description:

Product:

Strongvault Online

Backup -- Error

1721. There is a

problem with this

Windows Installer

package. A program

required for this

install to

complete could not

be run. Contact

your support

personnel or

package vendor.

Action:

AI_UPDATER_UNINSTA

LL, location: C:

\Program Files

(x86)\Strongvault

Online Backup

\updater.exe,

command: /clean

silent

Error: (03/04/2015

00:29:59 AM)

(Source:

SideBySide) (User:

)
Description:

Activation context

generation failed

for

"WLMFDS,processorA

rchitecture="AMD64

",type="win32",ver

sion="1.0.0.1"1".E

rror in manifest

or policy file

"WLMFDS,processorA

rchitecture="AMD64

",type="win32",ver

sion="1.0.0.1"2"

on line

WLMFDS,processorAr

chitecture="AMD64"

,type="win32",vers

ion="1.0.0.1"3.
Component identity

found in manifest

does not match the

identity of the

component

requested.
Reference is

WLMFDS,processorAr

chitecture="AMD64"

,type="win32",vers

ion="1.0.0.1".
Definition is

WLMFDS,processorAr

chitecture="x86",t

ype="win32",versio

n="1.0.0.1".
Please use

sxstrace.exe for

detailed

diagnosis.

Error: (03/03/2015

11:31:18 AM)

(Source:

SideBySide) (User:

)
Description:

Activation context

generation failed

for

"WLMFDS,processorA

rchitecture="AMD64

",type="win32",ver

sion="1.0.0.1"1".E

rror in manifest

or policy file

"WLMFDS,processorA

rchitecture="AMD64

",type="win32",ver

sion="1.0.0.1"2"

on line

WLMFDS,processorAr

chitecture="AMD64"

,type="win32",vers

ion="1.0.0.1"3.
Component identity

found in manifest

does not match the

identity of the

component

requested.
Reference is

WLMFDS,processorAr

chitecture="AMD64"

,type="win32",vers

ion="1.0.0.1".
Definition is

WLMFDS,processorAr

chitecture="x86",t

ype="win32",versio

n="1.0.0.1".
Please use

sxstrace.exe for

detailed

diagnosis.

System errors:
=============
Error: (03/05/2015

01:56:27 AM)

(Source: ipnathlp)

(User: )
Description: 0

Error: (03/04/2015

04:57:30 PM)

(Source:

Microsoft-

Windows-WLAN-

AutoConfig) (User:

NT AUTHORITY)
Description: WLAN

Extensibility

Module has failed

to start.

Module Path: C:

\windows

\system32\Rtlihvs.

dll
Error Code: 126

Error: (03/04/2015

00:46:12 PM)

(Source: ipnathlp)

(User: )
Description: 0

Error: (03/04/2015

00:44:51 PM)

(Source:

Microsoft-

Windows-WLAN-

AutoConfig) (User:

NT AUTHORITY)
Description: WLAN

Extensibility

Module has failed

to start.

Module Path: C:

\windows

\system32\Rtlihvs.

dll
Error Code: 126

Error: (03/04/2015

00:43:56 PM)

(Source: DCOM)

(User: )
Description:

{3EB3C877-1F16-

487C-9050-

104DBCD66683}

Error: (03/04/2015

00:39:17 PM)

(Source:

Microsoft-

Windows-WLAN-

AutoConfig) (User:

NT AUTHORITY)
Description: WLAN

Extensibility

Module has failed

to start.

Module Path: C:

\windows

\system32\Rtlihvs.

dll
Error Code: 126

Error: (03/04/2015

00:38:16 PM)

(Source: DCOM)

(User: )
Description:

{3EB3C877-1F16-

487C-9050-

104DBCD66683}

Error: (03/04/2015

11:16:45 AM)

(Source:

Microsoft-

Windows-WLAN-

AutoConfig) (User:

NT AUTHORITY)
Description: WLAN

Extensibility

Module has failed

to start.

Module Path: C:

\windows

\system32\Rtlihvs.

dll
Error Code: 126

Error: (03/04/2015

11:04:25 AM)

(Source:

Microsoft-

Windows-WLAN-

AutoConfig) (User:

NT AUTHORITY)
Description: WLAN

Extensibility

Module has failed

to start.

Module Path: C:

\windows

\system32\Rtlihvs.

dll
Error Code: 126

Error: (03/04/2015

02:24:03 AM)

(Source: ipnathlp)

(User: )
Description: 0

Microsoft Office

Sessions:
==================

=======
Error: (03/05/2015

05:32:25 AM)

(Source:

SideBySide)(User:

)
Description:

WLMFDS,processorAr

chitecture="AMD64"

,type="win32",vers

ion="1.0.0.1"WLMFD

S,processorArchite

cture="x86",type="

win32",version="1.

0.0.1"C:\Program

Files

(x86)\Windows

Live\Photo

Gallery

\MovieMaker.ExeC:

\Program Files

(x86)\Windows

Live\Photo

Gallery

\WLMFDS.DLL8

Error: (03/05/2015

04:51:19 AM)

(Source:

Application Hang)

(User: )
Description:

msseces.exe4.7.205

.0178001d056dcd959

428d15C:\Program

Files\Microsoft

Security Client

\msseces.exe85f919

e5-c325-11e4-8e74

-88ae1d490acc

Error: (03/05/2015

02:11:53 AM)

(Source: VSS)

(User: )
Description:

0x80070005, Access

is denied.

Operation:
  

Gathering Writer

Data

Context:
  

Writer Class Id:

{e8132975-6f93-

4464-a53e-

1050253ae220}
  

Writer Name:

System Writer
  

Writer Instance

ID: {49b267af-

a760-413e-a210-

4b54fb5c85ca}

Error: (03/05/2015

01:56:10 AM)

(Source: Bonjour

Service)(User: )
Description: Task

Scheduling Error:

m-

>NextScheduledSPRe

try 15771

Error: (03/05/2015

01:56:10 AM)

(Source: Bonjour

Service)(User: )
Description: Task

Scheduling Error:

m-

>NextScheduledEven

t 15771

Error: (03/04/2015

06:49:25 PM)

(Source: Bonjour

Service)(User: )
Description: Task

Scheduling Error:

Continuously busy

for more than a

second

Error: (03/04/2015

00:47:17 PM)

(Source:

SideBySide)(User:

)
Description: C:

\windows\WinSxS

\manifests

\amd64_microsoft.w

indows.common-

controls_6595b6414

4ccf1df_6.0.7601.1

7514_none_fa396087

175ac9ac.manifestC

:\windows\WinSxS

\manifests

\x86_microsoft.win

dows.common-

controls_6595b6414

4ccf1df_6.0.7601.1

7514_none_41e6975e

2bd6f2b2.manifestC

:\Users\Bridget

\Downloads

\esetsmartinstalle

r_enu.exe

Error: (03/04/2015

11:11:34 AM)

(Source:

MsiInstaller)

(User: Bridget-PC)
Description:

Product:

Strongvault Online

Backup -- Error

1721. There is a

problem with this

Windows Installer

package. A program

required for this

install to

complete could not

be run. Contact

your support

personnel or

package vendor.

Action:

AI_UPDATER_UNINSTA

LL, location: C:

\Program Files

(x86)\Strongvault

Online Backup

\updater.exe,

command: /clean

silent (NULL)

(NULL)(NULL)

(NULL)(NULL)

Error: (03/04/2015

00:29:59 AM)

(Source:

SideBySide)(User:

)
Description:

WLMFDS,processorAr

chitecture="AMD64"

,type="win32",vers

ion="1.0.0.1"WLMFD

S,processorArchite

cture="x86",type="

win32",version="1.

0.0.1"C:\Program

Files

(x86)\Windows

Live\Photo

Gallery

\MovieMaker.ExeC:

\Program Files

(x86)\Windows

Live\Photo

Gallery

\WLMFDS.DLL8

Error: (03/03/2015

11:31:18 AM)

(Source:

SideBySide)(User:

)
Description:

WLMFDS,processorAr

chitecture="AMD64"

,type="win32",vers

ion="1.0.0.1"WLMFD

S,processorArchite

cture="x86",type="

win32",version="1.

0.0.1"C:\Program

Files

(x86)\Windows

Live\Photo

Gallery

\MovieMaker.ExeC:

\Program Files

(x86)\Windows

Live\Photo

Gallery

\WLMFDS.DLL8

 

==================

=========

Installed Programs

==================

==========
Adobe AIR (HKLM-

x32\...\Adobe AIR)

(Version:

15.0.0.356 - Adobe

Systems

Incorporated)
Adobe AIR (x32

Version:

15.0.0.356 - Adobe

Systems

Incorporated)

Hidden
Adobe Flash Player

16 ActiveX (HKLM-

x32\...\Adobe

Flash Player

ActiveX) (Version:

16.0.0.235 - Adobe

Systems

Incorporated)
Adobe Flash Player

16 NPAPI (HKLM-

x32\...\Adobe

Flash Player

NPAPI) (Version:

16.0.0.305 - Adobe

Systems

Incorporated)
Adobe Reader XI

(11.0.10) (HKLM-

x32\...\{AC76BA86

-7AD7-1033-7B44-

AB0000000001})

(Version: 11.0.10

- Adobe Systems

Incorporated)
Adobe Refresh

Manager (x32

Version: 1.8.0 -

Adobe Systems

Incorporated)

Hidden
Apple Application

Support (32-bit)

(HKLM-x32\...

\{447CDCE5-F555-

429B-BFA6-

642C3C6D684F})

(Version: 3.1.2 -

Apple Inc.)
Apple Application

Support (64-bit)

(HKLM\...

\{0DF7096B-715A-

4233-8633-

C7A16ED6D616})

(Version: 3.1.2 -

Apple Inc.)
Apple Mobile

Device Support

(HKLM\...

\{C4123106-B685-

48E6-B9BD-

E4F911841EB4})

(Version: 8.1.1.3

- Apple Inc.)
Apple Software

Update (HKLM-

x32\...\{789A5B64

-9DD9-4BA5-915A-

F0FC0A1B7BFE})

(Version:

2.1.3.127 - Apple

Inc.)
AppNHost 1.0.5.1

(HKLM-x32\...

\{A8CB86C7-CD4C-

4C4F-AF6A-

33D1CAC63562})

(Version: 1.0.5.1

- Mixesoft

Project)
ATI Catalyst

Install Manager

(HKLM\...

\{5792CD64-61B4-

C448-0D22-

3C51DD73AB2A})

(Version:

3.0.765.0 - ATI

Technologies,

Inc.)
Bonjour (HKLM\...

\{6E3610B2-430D-

4EB0-81E3-

2B57E8B9DE8D})

(Version: 3.0.0.10

- Apple Inc.)
Catalyst Control

Center - Branding

(x32 Version:

1.00.0000 - ATI)

Hidden
Catalyst Control

Center Core

Implementation

(x32 Version:

2010.0315.1050.175

62 - ATI) Hidden
Catalyst Control

Center Graphics

Full Existing (x32

Version:

2010.0315.1050.175

62 - ATI) Hidden
Catalyst Control

Center Graphics

Full New (x32

Version:

2010.0315.1050.175

62 - ATI) Hidden
Catalyst Control

Center Graphics

Light (x32

Version:

2010.0315.1050.175

62 - ATI) Hidden
Catalyst Control

Center Graphics

Previews Common

(x32 Version:

2010.0315.1050.175

62 - ATI) Hidden
Catalyst Control

Center Graphics

Previews Vista

(x32 Version:

2010.0315.1050.175

62 - ATI) Hidden
Catalyst Control

Center

InstallProxy (x32

Version:

2010.0315.1050.175

62 - ATI

Technologies,

Inc.) Hidden
Catalyst Control

Center

Localization All

(x32 Version:

2010.0315.1050.175

62 - ATI) Hidden
CCC Help Chinese

Standard (x32

Version:

2010.0315.1049.175

62 - ATI) Hidden
CCC Help Chinese

Traditional (x32

Version:

2010.0315.1049.175

62 - ATI) Hidden
CCC Help Czech

(x32 Version:

2010.0315.1049.175

62 - ATI) Hidden
CCC Help Danish

(x32 Version:

2010.0315.1049.175

62 - ATI) Hidden
CCC Help Dutch

(x32 Version:

2010.0315.1049.175

62 - ATI) Hidden
CCC Help English

(x32 Version:

2010.0315.1049.175

62 - ATI) Hidden
CCC Help Finnish

(x32 Version:

2010.0315.1049.175

62 - ATI) Hidden
CCC Help French

(x32 Version:

2010.0315.1049.175

62 - ATI) Hidden
CCC Help German

(x32 Version:

2010.0315.1049.175

62 - ATI) Hidden
CCC Help Greek

(x32 Version:

2010.0315.1049.175

62 - ATI) Hidden
CCC Help Hungarian

(x32 Version:

2010.0315.1049.175

62 - ATI) Hidden
CCC Help Italian

(x32 Version:

2010.0315.1049.175

62 - ATI) Hidden
CCC Help Japanese

(x32 Version:

2010.0315.1049.175

62 - ATI) Hidden
CCC Help Korean

(x32 Version:

2010.0315.1049.175

62 - ATI) Hidden
CCC Help Norwegian

(x32 Version:

2010.0315.1049.175

62 - ATI) Hidden
CCC Help Polish

(x32 Version:

2010.0315.1049.175

62 - ATI) Hidden
CCC Help

Portuguese (x32

Version:

2010.0315.1049.175

62 - ATI) Hidden
CCC Help Russian

(x32 Version:

2010.0315.1049.175

62 - ATI) Hidden
CCC Help Spanish

(x32 Version:

2010.0315.1049.175

62 - ATI) Hidden
CCC Help Swedish

(x32 Version:

2010.0315.1049.175

62 - ATI) Hidden
CCC Help Thai (x32

Version:

2010.0315.1049.175

62 - ATI) Hidden
CCC Help Turkish

(x32 Version:

2010.0315.1049.175

62 - ATI) Hidden
ccc-core-static

(x32 Version:

2010.0315.1050.175

62 - ATI) Hidden
ccc-utility64

(Version:

2010.0315.1050.175

62 - ATI) Hidden
Corel WinDVD

(HKLM-x32\...

\{5C1F18D2-F6B7-

4242-B803-

B5A78648185D})

(Version:

10.0.5.349 - Corel

Inc.)
DownloadX ActiveX

Download Control

1.6.8 (HKLM-

x32\...\CA17A131-

B7D9-41D6-868F-

29A9BD9FCC8E_is1)

(Version:  -

DownloadXCtrl.com)
Dropbox (HKCU\...

\Dropbox)

(Version: 3.2.6 -

Dropbox, Inc.)
ESET Online

Scanner v3 (HKLM-

x32\...\ESET

Online Scanner)

(Version:  - )
Google Chrome

(HKLM-x32\...

\Google Chrome)

(Version:

41.0.2272.76 -

Google Inc.)
Google Drive

(HKLM-x32\...

\{65EACBB4-B0B8-

4A5B-AE46-

22DBE15C70B5})

(Version:

1.19.8406.6504 -

Google, Inc.)
Google Toolbar for

Internet Explorer

(x32 Version:

1.0.0 - Google

Inc.) Hidden
Google Update

Helper (x32

Version: 1.3.26.9

- Google Inc.)

Hidden
iCloud (HKLM\...

\{309768A4-A2BB-

4930-A5A2-

8169678C9B4C})

(Version: 4.0.6.28

- Apple Inc.)
iTunes (HKLM\...

\{D227565A-0033-

40AD-89BA-

653A205CDC11})

(Version: 12.1.1.4

- Apple Inc.)
Junk Mail filter

update (x32

Version:

14.0.8117.416 -

Microsoft

Corporation)

Hidden
[email protected] 1.0

(HKLM-x32\...

\{0D795777-9D60-

4692-8386-

F2B3F2B5E5BF})

(Version: 1.0 -

Corel)
LastPass

(uninstall only)

(HKLM-x32\...

\LastPass)

(Version:  -

LastPass)
Malwarebytes

Anti-Malware

version 2.0.4.1028

(HKLM-x32\...

\Malwarebytes

Anti-Malware_is1)

(Version:

2.0.4.1028 -

Malwarebytes

Corporation)
Microsoft .NET

Framework 4.5.2

(HKLM\...

\{92FB6C44-E685-

45AD-9B20-

CADF4CABA132} -

1033) (Version:

4.5.51209 -

Microsoft

Corporation)
Microsoft .NET

Framework 4.5.2

(Version:

4.5.51209 -

Microsoft

Corporation)

Hidden
Microsoft

Application Error

Reporting

(Version:

12.0.6015.5000 -

Microsoft

Corporation)

Hidden
Microsoft Choice

Guard (x32

Version: 2.0.48.0

- Microsoft

Corporation)

Hidden
Microsoft

IntelliPoint 8.0

(HKLM\...

\{2BF35D84-6377-

4F70-9F39-

97CF67E67FFF})

(Version:

8.01.249.0 -

Microsoft)
Microsoft Office

Click-to-Run 2010

(HKLM-x32\...

\Office14.Click2Ru

n) (Version:

14.0.4763.1000 -

Microsoft

Corporation)
Microsoft Office

Click-to-Run 2010

(Version:

14.0.4763.1000 -

Microsoft

Corporation)

Hidden
Microsoft Office

Starter 2010 -

English (HKLM-

x32\...\{90140011

-0066-0409-0000-

0000000FF1CE})

(Version:

14.0.4763.1000 -

Microsoft

Corporation)
Microsoft Security

Client (Version:

4.7.0205.0 -

Microsoft

Corporation)

Hidden
Microsoft Security

Essentials (HKLM

\...\Microsoft

Security Client)

(Version:

4.7.205.0 -

Microsoft

Corporation)
Microsoft

Silverlight (HKLM

\...\{89F4137D-

6C26-4A84-BDB8-

2E5A4BB71E00})

(Version:

5.1.30514.0 -

Microsoft

Corporation)
Microsoft SQL

Server 2005

Compact Edition

[ENU] (HKLM-

x32\...\{F0B430D1

-B6AA-473D-9B06-

AA3DD01FD0B8})

(Version: 3.1.0000

- Microsoft

Corporation)
Microsoft VC9

runtime libraries

(x32 Version:

2.0.0 - AOL Inc.)

Hidden
Microsoft Visual

C++ 2005

Redistributable

(HKLM-x32\...

\{710f4c1c-cc18-

4c49-8cbf-

51240c89a1a2})

(Version:

8.0.61001 -

Microsoft

Corporation)
Microsoft Visual

C++ 2008

Redistributable -

x64 9.0.30729.4148

(HKLM\...

\{4B6C7001-C7D6-

3710-913E-

5BC23FCE91E6})

(Version:

9.0.30729.4148 -

Microsoft

Corporation)
Microsoft Visual

C++ 2008

Redistributable -

x64 9.0.30729.6161

(HKLM\...

\{5FCE6D76-F5DC-

37AB-B2B8-

22AB8CEDB1D4})

(Version:

9.0.30729.6161 -

Microsoft

Corporation)
Microsoft Visual

C++ 2008

Redistributable -

x86 9.0.30729.6161

(HKLM-x32\...

\{9BE518E6-ECC6-

35A9-88E4-

87755C07200F})

(Version:

9.0.30729.6161 -

Microsoft

Corporation)
Microsoft Visual

C++ 2010  x64

Redistributable -

10.0.40219 (HKLM

\...\{1D8E6291-

B0D5-35EC-8441-

6616F567A0F7})

(Version:

10.0.40219 -

Microsoft

Corporation)
Microsoft Visual

C++ 2010  x86

Redistributable -

10.0.40219 (HKLM-

x32\...\{F0C3E5D1

-1ADE-321E-8167-

68EF0DE699A5})

(Version:

10.0.40219 -

Microsoft

Corporation)
Microsoft Visual

C++ 2012

Redistributable

(x64) - 11.0.61030

(HKLM-x32\...

\{ca67548a-5ebe-

413a-b50c-

4b9ceb6d66c6})

(Version:

11.0.61030.0 -

Microsoft

Corporation)
Microsoft Visual

C++ 2012

Redistributable

(x86) - 11.0.61030

(HKLM-x32\...

\{33d1fd90-4274-

48a1-9bc1-

97e33d9c2d6f})

(Version:

11.0.61030.0 -

Microsoft

Corporation)
Microsoft Visual

C++ 2012 x64

Additional Runtime

- 11.0.61030

(Version:

11.0.61030 -

Microsoft

Corporation)

Hidden
Microsoft Visual

C++ 2012 x64

Minimum Runtime -

11.0.61030

(Version:

11.0.61030 -

Microsoft

Corporation)

Hidden
Microsoft Visual

C++ 2012 x86

Additional Runtime

- 11.0.61030 (x32

Version:

11.0.61030 -

Microsoft

Corporation)

Hidden
Microsoft Visual

C++ 2012 x86

Minimum Runtime -

11.0.61030 (x32

Version:

11.0.61030 -

Microsoft

Corporation)

Hidden
Microsoft Visual

C++ 2013

Redistributable

(x64) - 12.0.21005

(HKLM-x32\...

\{7f51bdb9-ee21-

49ee-94d6-

90afc321780e})

(Version:

12.0.21005.1 -

Microsoft

Corporation)
Microsoft Visual

C++ 2013

Redistributable

(x86) - 12.0.21005

(HKLM-x32\...

\{ce085a78-074e-

4823-8dc1-

8a721b94b76d})

(Version:

12.0.21005.1 -

Microsoft

Corporation)
Microsoft Visual

C++ 2013 x64

Additional Runtime

- 12.0.21005

(Version:

12.0.21005 -

Microsoft

Corporation)

Hidden
Microsoft Visual

C++ 2013 x64

Minimum Runtime -

12.0.21005

(Version:

12.0.21005 -

Microsoft

Corporation)

Hidden
Microsoft Visual

C++ 2013 x86

Additional Runtime

- 12.0.21005 (x32

Version:

12.0.21005 -

Microsoft

Corporation)

Hidden
Microsoft Visual

C++ 2013 x86

Minimum Runtime -

12.0.21005 (x32

Version:

12.0.21005 -

Microsoft

Corporation)

Hidden
MSVCRT (x32

Version:

14.0.1468.721 -

Microsoft) Hidden
QuickTime 7

(HKLM-x32\...

\{3D2CBC2C-65D4-

4463-87AB-

BB2C859C1F3E})

(Version:

7.76.80.95 - Apple

Inc.)
Realtek Ethernet

Controller Driver

For Windows 7

(HKLM-x32\...

\{8833FFB6-5B0C-

4764-81AA-

06DFEED9A476})

(Version:

7.13.112.2010 -

Realtek)
Realtek HDMI Audio

Driver for ATI

(HKLM-x32\...

\{5449FB4F-1802-

4D5B-A6D8-

087DB1142147})

(Version:

6.0.1.5992 -

Realtek

Semiconductor

Corp.)
Realtek High

Definition Audio

Driver (HKLM-

x32\...

\{F132AF7F-7BCA-

4EDE-8A7C-

958108FE7DBC})

(Version:

6.0.1.6069 -

Realtek

Semiconductor

Corp.)
Realtek USB 2.0

Card Reader

(HKLM-x32\...

\{96AE7E41-E34E-

47D0-AC07-

1091A8127911})

(Version:

6.1.7600.30111 -

Realtek

Semiconductor

Corp.)
Realtek WLAN

Driver (HKLM-

x32\...\{9D3D8C60

-A55F-4fed-B2B9-

173001290E16})

(Version:

2.00.0013 -

REALTEK

Semiconductor

Corp.)
Strongvault Online

Backup (HKLM-

x32\...\{692EF506

-1E15-4473-A829-

ED951D6C49DB})

(Version: 2.0.0 -

Strongvault)
Synaptics Pointing

Device Driver

(HKLM\...

\SynTPDeinstKey)

(Version: 15.0.8.1

- Synaptics

Incorporated)
Toshiba App Place

(HKLM-x32\...

\{ED3CBA78-488F-

4E8C-B33F-

8E3BF4DDB4D2})

(Version: 1.0.2.0

- Toshiba)
TOSHIBA

Application

Installer (HKLM-

x32\...\{970472D0

-F5F9-4158-A6E3-

1AE49EFEF2D3})

(Version: 9.0.1.1

- TOSHIBA)
Toshiba Book Place

(HKLM-x32\...

\{BB51B753-9A0C-

4D1D-B3EF-

A1B936F55796})

(Version:

2.0.3977.0 - K-NFB

Reading

Technology, Inc.)
Toshiba Book Place

(HKLM-x32\...

\{C31337DE-0CDC-

45A9-9A32-

F099AC78D557})

(Version: 2.1.5889

- K-NFB Reading

Technology, Inc.)
TOSHIBA eco

Utility (HKLM-

x32\...

\InstallShield_

{B3FF1CD9-B2F0-

4D71-BB55-

5F580401C48E})

(Version:

1.2.11.64 -

TOSHIBA

Corporation)
TOSHIBA eco

Utility (Version:

1.2.11.64 -

TOSHIBA

Corporation)

Hidden
TOSHIBA eco

Utility (x32

Version: 1.2.11.64

- TOSHIBA

Corporation)

Hidden
TOSHIBA Hardware

Setup (HKLM-

x32\...

\InstallShield_

{5279374D-87FE-

4879-9385-

F17278EBB9D3})

(Version:

1.63.0.22C -

TOSHIBA

CORPORATION)
TOSHIBA Hardware

Setup (x32

Version:

1.63.0.22C -

TOSHIBA

CORPORATION)

Hidden
Toshiba Online

Backup (HKLM-

x32\...\{C57BCDE1

-7CB9-467D-B3BA-

7E119916CDC1})

(Version: 2.0.0.24

- Toshiba)
TOSHIBA Recovery

Media Creator

(HKLM\...

\{B65BBB06-1F8E-

48F5-8A54-

B024A9E15FDF})

(Version: 2.1.0.4

for x64 - TOSHIBA

Corporation)
TOSHIBA ReelTime

(HKLM-x32\...

\InstallShield_

{A0E99122-25C1-

4CA4-9063-

499A2A814EB6})

(Version:

1.6.06.64 -

TOSHIBA

Corporation)
TOSHIBA ReelTime

(Version:

1.6.06.64 -

TOSHIBA

Corporation)

Hidden
TOSHIBA Service

Station (HKLM-

x32\...

\{AC6569FA-6919-

442A-8552-

073BE69E247A})

(Version: 2.2.14 -

TOSHIBA)
TOSHIBA Supervisor

Password (HKLM-

x32\...

\InstallShield_

{51B4E156-14A5-

4904-9AE4-

B1AA2A0E46BE})

(Version:

1.63.0.9C -

TOSHIBA

CORPORATION)
TOSHIBA Supervisor

Password (x32

Version: 1.63.0.9C

- TOSHIBA

CORPORATION)

Hidden
TOSHIBA Value

Added Package

(HKLM-x32\...

\InstallShield_

{066CFFF8-12BF-

4390-A673-

75F95EFF188E})

(Version: 1.3.3.64

- TOSHIBA

Corporation)
TOSHIBA Value

Added Package

(Version: 1.3.3.64

- TOSHIBA

Corporation)

Hidden
TOSHIBA Value

Added Package (x32

Version: 1.3.3.64

- TOSHIBA

Corporation)

Hidden
ToshibaRegistratio

n (HKLM-x32\...

\{5AF550B4-BB67-

4E7E-82F1-

2C4300279050})

(Version: 1.0.4 -

Toshiba)
Utility Common

Driver (x32

Version: 1.0.52.1C

- TOSHIBA) Hidden
Windows Live Call

(x32 Version:

14.0.8117.0416 -

Microsoft

Corporation)

Hidden
Windows Live

Communications

Platform (x32

Version:

14.0.8117.416 -

Microsoft

Corporation)

Hidden
Windows Live

Essentials (HKLM-

x32\...

\WinLiveSuite_Wave

3) (Version:

14.0.8117.0416 -

Microsoft

Corporation)
Windows Live

Essentials (x32

Version:

14.0.8117.416 -

Microsoft

Corporation)

Hidden
Windows Live Mail

(x32 Version:

14.0.8117.0416 -

Microsoft

Corporation)

Hidden
Windows Live

Messenger (x32

Version:

14.0.8117.0416 -

Microsoft

Corporation)

Hidden
Windows Live Movie

Maker (x32

Version:

14.0.8117.0416 -

Microsoft

Corporation)

Hidden
Windows Live Photo

Gallery (x32

Version:

14.0.8117.416 -

Microsoft

Corporation)

Hidden
Windows Live

Sign-in Assistant

(HKLM-x32\...

\{45338B07-A236-

4270-9A77-

EBB4115517B5})

(Version:

5.000.818.5 -

Microsoft

Corporation)
Windows Live Sync

(HKLM-x32\...

\{B10914FD-8812-

47A4-85A1-

50FCDE7F1F33})

(Version:

14.0.8117.416 -

Microsoft

Corporation)
Windows Live

Upload Tool

(HKLM-x32\...

\{205C6BDD-7B73-

42DE-8505-

9A093F35A238})

(Version:

14.0.8014.1029 -

Microsoft

Corporation)
Windows Live

Writer (x32

Version:

14.0.8117.0416 -

Microsoft

Corporation)

Hidden

==================

======= Devices:

==================

==============

==================

======= Memory

info:

==================

=================

Percentage of

memory in use: 52%
Total physical

RAM: 3835.68 MB
Available physical

RAM: 1838.14 MB
Total Pagefile:

7669.55 MB
Available

Pagefile: 4963.7

MB
Total Virtual:

4095.88 MB
Available Virtual:

3968.17 MB

==================

=======

Partitions:

==================

==================

=

1 Drive c:

(TI105955W0C)

(Fixed)

(Total:285.75 GB)

(Free:53.25 GB)

NTFS

==================

======= Users:

==================

==================

====

User accounts for

\\BRIDGET-PC

Administrator     

      Bridget     

            Guest 

                 

==================

======= Minidump

Files

==================

================

No minidump file

found

**** End of log

****


  • 0

#82
Nevan

Nevan

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  • 1,765 posts

I'm sorry for the delay, I've had some problems at school and had to deal with them.

Could you please add Result.txt as an attachment? It's pretty unreadable in the state you've posted it.

Also, you haven't told me if you have updated Internet Explorer or not.


  • 0

#83
Jeremy7777

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no problem :thumbsup:  , also im having a hard time finding the int ex file..

Attached Files


  • 0

#84
Nevan

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Try typing ieframe in the search box at the top-right corner of the window when you're in C:\Windows\system32 folder.


  • 0

#85
Jeremy7777

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there are three iframe files, ifame.ell.mui, iframe .dll.man and iframe


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#86
Jeremy7777

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which one should I choose? :headscratch:


  • 0

#87
Nevan

Nevan

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This is what you should look for:

jcCUW9j.png


  • 0

#88
Jeremy7777

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i found a bunch of iframe files this time, but no dll, i did see iframe.mui but that it . sorry im having such a difficult time to find it.


  • 0

#89
Nevan

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Hello again, Jeremy7777.

Let's try something different then.
  • Click the Start orb and type cmd in the search box. A program named cmd should appear on the list. Right-click that program and launch it as Administrator.
  • In the window that appears, type sfc /scannow and click Enter.
  • Once the scan is done, download Repair Internet Explorer and launch it.
  • The unpacking process will start and once it's done, a small window should appear.
  • Click Start and wait for the process to be done.
When you're done, try using IE11-Windows6.1.exe that you've downloaded earlier to update the Internet Explorer. If it fails again, try finding ieframe.dll again and performing these instructions.
  • 0

#90
Jeremy7777

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iexplore 11 seems to be working fine now


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