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Windows 7 Ultimate Crashing


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#1
zhazel29

zhazel29

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I will attach the dump files, just had two crashed with two different reasons. First seems to be nvidia, other seems to be tcpip. Any input to fix said problems would be greatly appreciated. 

 

System:

EVGA Z87 Classified

Intel 4790K(Not Overclocked)

Corsair Pro Vengeance 2666 16GB Ram

Gigabyte GTX 760 GPU

Seagate 480 SSD
Toshiba 3TB HDD

Seagate 1TB HDD

 

All boot files run off the SSD. 

 

Any and all help is greatly appreciated. I'm afraid I am going to have to start looking at a replacement GPU.

 

 

 

Attached Files


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#2
dsenette

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have you updated the graphics card drivers to the most current version?


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#3
Ztruker

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Dumps show:

 

eso.exe
Wow-64.exe
System
System

3 out of 4 stack traces had Nvidia components in it. I 2nd dsenette's recommendation to update the video card driver. If at the latest then back level it and see what happens.

 

You might also want to test your memory:

 

Download Memtest86+ (you want the 2nd one Download - Pre-Compiled Bootable ISO (.zip)). Unzip it then create a CD from the iso file using your CD burning software. There is a good freeware burner called ImgBurn which will do this easily.

DO NOT burn the .iso file directly to CD. It must be used as input to a program that knows what to do with it, like the one I mentioned above.

You can do this on any computer that has a working CD Burner.

You can also use a Flash drive instead of a CD.

Download - Auto-installer for USB Key (Win 9x/2k/xp/7) *NEW!*.
Unzip and run Memtest86+ USB Installer.exe.
It will format the flash drive if you tell it to. I used a small, 16MB flash drive and it had 8.5GB left when done.

Boot the CD or Flash drive and run Memtest86+ for at least 3 complete passes unless it shows errors sooner than that. An overnight run is even better.

 


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#4
TechnicianOnline

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zhazel29,

 

Please run the following command within CMD as an Administrator.

wmic PATH Win32_VideoController GET Description,DriverVersion

You will get the driver version of the suspected bad graphics card.

As mentioned above, this is all pointing to your GPU.

 

 

Per the Gigabyte support site, I'm showing two model version of the GTX 760.

 

  • GV-N760OC-2GD
  • GV-N760OC-4GD

Although thankfully, the latest updated driver version for both is: 320.49

 

Verify the output from the command I provided above matches the driver version: 320.49.

Follow up so we can continue.


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