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Explorer.exe and Dwwin.exe problems


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#1
CrashCrash

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I've been browsing these forums in an attempt to find a solution.

When Windows boots up and everyload starts loading on the desktop, I get an error message that explorer.exe and drwtsn32.exe must shut down.

Then after this, I have noticed that everytime explorer restarts itself that DWWIN.EXE tries to come up, which makes explorer crash again. And this keeps on going until I shut down the computer.

Any kind of help would be much appreciated.

Thank you.

Edited by CrashCrash, 12 June 2005 - 11:38 AM.

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#2
CrashCrash

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Also:

If I end process tree for explorer.exe it doesn't come back up, but I don't have my desktop then.
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#3
SkyHi

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Hi CrashCrash, and welcome to G2G!

Can you tell us what other processes are running? This might be malware, and quite possibly will be needed to be posted in our Malware forum.

But, for a little of information. Does this happen right as your computer starts up? If not, how long does it take to happen, or what programs are running?

Try this:
Boot up into safe mode, if you don't know how, check here:

http://service1.syma...src=sec_doc_nam

After in safe mode, go to Run > msconfig
Now go to the "Startup" tab, and click "Disable All". Now, restart in regular mode and see if your problem persists.

-SkyHi

Edited by SkyHi, 12 June 2005 - 12:09 PM.

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#4
Guest_thatman_*

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Hi CrashCrash

Drweatson is most likely Malware

How do I post a HijackThis .Log

Post your HijackThis.log Here

Kc :tazz:
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#5
CrashCrash

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aim.exe
alg.exe
avgamsvr.exe
avgcc.exe
avgemc.exe
avgupsvc.exe
camtry.exe
csrss.exe
cxtpls.exe
hpgs2wnd.exe
hpgs2wnf.exe
HpqCmon.exe
ieplore.exe
jrun.exe
jrunsvc.exe
jusched.exe
lsass.exe
mpeign32.exe
nopdb.exe
nvsvc32.exe
qttask.exe
realsched.exe
services.exe
smss.exe
spoolsv.exe
svchost.exe
swagent.exe
swsoc.exe
swstrtr.exe
system
system Idle process
taskmgr.exe
winampa.exe
winlogon.exe
wkcalrem.exe
wzqkpick.exe
ymsgr_tray.exe

Those are my services.

It happens right after the logon screen. Right after I click my user button, and it starts to load the task bar will load and some items in the systray will be in there and all my icons on my desktop will be on there, but then I get the drwatson and explorer errors.

Also, I've tried booting up in safemood, but when I do it starts doing something with the files and partition? I haven't ran it in safemode in awhile, and I don't know what its from.
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#6
SkyHi

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It lists the files that it's loading. It's perfectly normal. Just follow my instructions above and repost with results of what you can/did do.

-SkyHi
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#7
SkyHi

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Okay CrashCrash, you've got malware. Please take the steps that thatman gave you.

-SkyHi
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#8
Guest_thatman_*

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Hi CrashCrash

Yes you have malware on your system.

Read the last post from me then post your HijackThis.log in the malware forum.

Kc :tazz:
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#9
CrashCrash

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Okay, I posted in there.

Thank you for helping me out.
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