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windows corrupt file error

windows error xp please help

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#16
iammykyl

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Gday.

Phillpower2 is away for a couple of days, so will see if I can help.

Click Start, > click Run, in the box that opens, copy and paste this bolded text, devmgmt.msc > click OK.

The Device window will open, > Click to go full screen, > take a screenshot and include in your next reply. 


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#17
phillpower2

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Thank you iammykyl  :thumbsup:

 

 killerz180,

 

You are in the best of hands with iammykyl and all that I can add is to see if there is a small circular opening on the front of the drive, if yes, use something such as a straightened out paper clip to gently insert into the opening to see if the drive tray will open manually, the mechanism can sometimes become sticky due to lack of use or jammed if a disk in the tray is not sitting correctly.

 

The Speccy url will also be helpful btw  ;)


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#18
killerz180

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 Heres the printscreen for the the device thing, 

untitled.jpg

 

ill get the speccy thing just gimme 1 mom


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#19
iammykyl

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If the trick with the paper clip[ did not work.

Go back into device manager, right click on the DVD drive, > click uninstall, then

> right click on the Floppy disc controller,> click uninstall,

Restart the computer, then go back into device manage, take a screenshot, please incluide in your next reply. 


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#20
killerz180

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hmm Would i be able to get it back if i uninstall, because i don't want to be loosing the Cd drive


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#21
phillpower2

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If the drive is bad no, if it is good yes.

 

Did you try using a paper clip to open the drive!


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#22
killerz180

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Hey, yes i used it i pushed it alittle hard to see if anything hapens but just nothing it wont go any further in. I uninstalled the floppy and cd/dvd drive, When i restarted it reinstalled them. The drive won't open i can hear a clucking/clicking sound but :S


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#23
iammykyl

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Not good, with the drivers reinstalled, still getting the noises and the paper clip not working, looks like the drive is broken.    Try once more.

Restart the computer and enter the BIOS, > change the Boot order to Hard drive first, DVD second, Floppy third, > go to exit menu, > save settings and exit.

When the computer restarts, the DVD should not be making any noises.???

Press the eject button, if it does not open, try the paper clip again. 


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