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Psp Usb port

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I bought a psp and it did not come with a usb cord. I went out and bought a usb specifically for the psp and attatched it to my psp and computer. I had my memory stick duo in and i had the psp in usb mode and my computer says does not recognize device. It says in the troubleshooting that it doesnt have a driver so it will not work but in the psp manual it says the memory stick will automatically notice the computer. I emailed sony and they said to call the customer support but since i am only 11 years old I didny want to have to call them so PLEASE HELP ME.
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