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no audio no sound but hardware is there


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#1
speedy_m

speedy_m

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Hi I am new using XP profesional sp2 and I think one of my collegues made a joke by turning my sound/audio off by means of a registry or policy setting.

At one moment sound (mp3, wav or windows sounds) came through my speakers and somewhat later only windows standard sound is available.
I would like to try to fix this myself but failed so far.

Control panel sound and audio devices 1st tab (volume) says there is no Audio device, 3rd tab says no play back devices, no recording, no midi. Everything is just grayed out (cannot acces it). In the 5th tab (hardware) everything is there and says it is working properly.

Im having a soundMax Integrated Digital audio (device is enabled).

What did the "nice" collegue do? Even better what can I do to undo this (where in the registry can i fix this, I am logged in as administrator and can see the registry, but I suspect a secret policy to disable the sound). No virus found (yet).

Please help me!!

Edited by speedy_m, 12 June 2005 - 03:55 PM.

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#2
kool808

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Hello and welcome to Geeks to Go! :tazz: I'm kool808.

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies

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#3
speedy_m

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Thanks! I now know where to look.

:tazz: My sound is back. It was not a policy setting but my own (and microsofts black box) doing. I recently installed some software like skype, webcam and a professional software tool for my work. Which of these demolished my audio I still do not know (in control panel ->adm.-> services the Windows Audio was gone completly. My collegues advised to do a restore and luckaly my restore points where on. And it worked!!

First thing now is to make a complete image (or ghost) of my machine.
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