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internet (Resolved)


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#1
setto

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hello to all,, just done a factory reset on my emachine e725 laptop,, and cannot get wifi or ethernt working, installed all drivers and still no joy,,have done this many times before without any problems, reason for factory reset was i turned on laptop and i get the wifi box in task bar, with a red cross.all worked before it was shut done. keeps saying no driver found, have also installed factory settings from disk as well, with no look, any help would be grateful, was thinking wifi card was at fault at first, but have no eithernet aswell thanks for any help gary.


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#2
phillpower2

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Hello setto,

 

Odd that the ethernet is not working either.

 

Few questions for you;

Have you confirmed that the telephone connection is good and that your ISP is not down

When you reinstalled the drivers did you install the chipset drivers first.

Is the wireless device enabled in the BIOS.

Have you checked the Device Manager for any yellow ! or red Xs.


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#3
setto

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hi,every thing was installed from w7 cd also tryed built in settings,phone line ok, am using this laptop and phone of same,, no red or yellow marks in device manager, have clicked on network addapter and showall is working ok,,, but does not give a name for adaptor in its profile list, checked bios, cannot see any thing which says wifi or eithernet on or off, very strange ? .


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#4
setto

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network adaptor

 

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#5
phillpower2

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A Microsoft Windows 7 disk will not contain the drivers for your MBs chipset or for your wireless LAN device etc they will come on a separate disk which in this instance should have a letter e on it and say drivers & utilities. check the download lists here and you will find the appropriate Windows 7 32 or 64-bit drivers for your notebook, try downloading the chipset drivers to a thumb drive and then install them from that.

 

No network card/device detected atm but check again after installing the chipset drivers. 


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#6
setto

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all chipset drivers up to date, also have drivers and app disc, still no joy 


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#7
phillpower2

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Have you established a secure connection between your router, notebook and the internet, this will involve inserting a disk provided by your ISP and you then setting up either a WAP or WAP2 secure password.


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#8
setto

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hi thank you so much for ur help, all sorted now, replaced wifi card then installed drivers, wow,,, all sprung back into life,,, again thank you 


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#9
phillpower2

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That is great news and thanks for the follow up setto  :)  :thumbsup:


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