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Think I got malware (flexify.exe)


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#16
Lexy610

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Called seagate .. I have a 5 yr warranty on my drive .. so I am good until 2017! I can get a replacement but before i ask for the replacement wanted to ask you should i go ahead and request the replacement?

 

I can get it in 3 to 5 days or i can get it in 2 days depending on how bad it is and how quick i need it!


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#17
RKinner

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The following are turned off in msconfig:

 

MsConfig - StartUpFolder: C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Reader 11.0\Reader\reader_sl.exe - (Adobe Systems Incorporated)
MsConfig - StartUpFolder: C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Synchronizer.lnk - C:\Program Files\Adobe\Reader 11.0\Reader\AdobeCollabSync.exe - (Adobe Systems Incorporated)
MsConfig - StartUpFolder: C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Desktop Manager.lnk -  - File not found
MsConfig - StartUpFolder: C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe - (BVRP Software)
MsConfig - StartUpFolder: C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk - C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe - (Hewlett-Packard Development Company, L.P.)
MsConfig - StartUpFolder: C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Photosmart Premier Fast Start.lnk - C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqthb08.exe - (Hewlett-Packard Development Company, L.P.)
MsConfig - StartUpFolder: C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office10\OSA.EXE - (Microsoft Corporation)
MsConfig - StartUpFolder: C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Wireless USB 2.0 WLAN Card Utility.lnk - C:\Program Files\Dell Wireless\PRISMCFG.exe - (Dell Inc.)
MsConfig - StartUpFolder: C:^Documents and Settings^User^Start Menu^Programs^Startup^Adobe Gamma.lnk - C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe - (Adobe Systems, Inc.)
MsConfig - StartUpFolder: C:^Documents and Settings^User^Start Menu^Programs^Startup^Dropbox.lnk -  - File not found
MsConfig - StartUpFolder: C:^Documents and Settings^User^Start Menu^Programs^Startup^EvernoteClipper.lnk - C:\Program Files\Evernote\Evernote\EvernoteClipper.exe - (Evernote Corp., 305 Walnut Street, Redwood City, CA 94063)
MsConfig - StartUpFolder: C:^Documents and Settings^User^Start Menu^Programs^Startup^LimeWire On Startup.lnk -  - File not found
MsConfig - StartUpFolder: C:^Documents and Settings^User^Start Menu^Programs^Startup^Memeo AutoBackup Launcher.lnk - C:\Documents and Settings\User\Application Data\Microsoft\Installer\{6BCEB97B-F315-455D-BC2D-565A1A6781E8}\NewShortcut4_51A847D327C24F7797772AF2A4E486ED.exe - (Macrovision Corporation)
MsConfig - StartUpReg: AcronisTimounterMonitor - hkey= - key= - C:\Program Files\Seagate\DiscWizard\TimounterMonitor.exe (Acronis)
MsConfig - StartUpReg: Adobe ARM - hkey= - key= - C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe (Adobe Systems Incorporated)
MsConfig - StartUpReg: AppleSyncNotifier - hkey= - key= - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe (Apple Inc.)
MsConfig - StartUpReg: APSDaemon - hkey= - key= - C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe (Apple Inc.)
MsConfig - StartUpReg: ATIPTA - hkey= - key= - C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe (ATI Technologies, Inc.)
MsConfig - StartUpReg: Corel Photo Downloader - hkey= - key= - C:\Program Files\Common Files\Corel\Corel PhotoDownloader\Corel Photo Downloader.exe (Corel, Inc.)
MsConfig - StartUpReg: Creative Detector - hkey= - key= - C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe (Creative Technology Ltd)
MsConfig - StartUpReg: CTDVDDET - hkey= - key= - C:\Program Files\Creative\DVDAudio\CTDVDDET.EXE (Creative Technology Ltd)
MsConfig - StartUpReg: CTHelper - hkey= - key= -  File not found
MsConfig - StartUpReg: CTSVolFE - hkey= - key= -  File not found
MsConfig - StartUpReg: CTxfiHlp - hkey= - key= -  File not found
MsConfig - StartUpReg: CTZDetec.exe - hkey= - key= -  File not found
MsConfig - StartUpReg: DeviceDiscovery - hkey= - key= - C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe (Hewlett-Packard)
MsConfig - StartUpReg: DiscWizardMonitor.exe - hkey= - key= - C:\Program Files\Seagate\DiscWizard\DiscWizardMonitor.exe (Seagate)
MsConfig - StartUpReg: DivXMediaServer - hkey= - key= - C:\Program Files\DivX\DivX Media Server\DivXMediaServer.exe (DivX, LLC)
MsConfig - StartUpReg: DivXUpdate - hkey= - key= - C:\Program Files\DivX\DivX Update\DivXUpdate.exe ()
MsConfig - StartUpReg: DriverMax - hkey= - key= -  File not found
MsConfig - StartUpReg: DriverMax_RESTART - hkey= - key= -  File not found
MsConfig - StartUpReg: ehTray - hkey= - key= - C:\WINDOWS\ehome\ehtray.exe (Microsoft Corporation)
MsConfig - StartUpReg: FileHippo.com - hkey= - key= - C:\Program Files\FileHippo.com\UpdateChecker.exe (FileHippo.com)
MsConfig - StartUpReg: HP Software Update - hkey= - key= - C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe (Hewlett-Packard)
MsConfig - StartUpReg: IncrediMail - hkey= - key= - C:\Program Files\IncrediMail\bin\IncMail.exe (IncrediMail, Ltd.)
MsConfig - StartUpReg: iTunesHelper - hkey= - key= - C:\Program Files\iTunes\iTunesHelper.exe (Apple Inc.)
MsConfig - StartUpReg: Memeo AutoSync - hkey= - key= - C:\Program Files\Memeo\AutoSync\MemeoLauncher2.exe (Memeo Inc.)
MsConfig - StartUpReg: MSMSGS - hkey= - key= - C:\Program Files\Messenger\msmsgs.exe (Microsoft Corporation)
MsConfig - StartUpReg: msnmsgr - hkey= - key= - C:\Program Files\Windows Live\Messenger\msnmsgr.exe (Microsoft Corporation)
MsConfig - StartUpReg: NeroCheck - hkey= - key= -  File not found
MsConfig - StartUpReg: OutfoxTV - hkey= - key= -  File not found
MsConfig - StartUpReg: QuickTime Task - hkey= - key= - C:\Program Files\QuickTime\qttask.exe (Apple Inc.)
MsConfig - StartUpReg: Seagate Dashboard - hkey= - key= - C:\Program Files\Seagate\Seagate Dashboard\MemeoLauncher.exe ()
MsConfig - StartUpReg: Seagate Scheduler2 Service - hkey= - key= - C:\Program Files\Common Files\Seagate\Schedule2\schedhlp.exe (Seagate)
MsConfig - StartUpReg: SigmatelSysTrayApp - hkey= - key= - C:\WINDOWS\stsystra.exe (SigmaTel, Inc.)
MsConfig - StartUpReg: SleekBillNot - hkey= - key= -  File not found
MsConfig - StartUpReg: Standby - hkey= - key= - c:\Program Files\Common Files\Corel\Standby\Standby.exe (Corel)
MsConfig - StartUpReg: SunJavaUpdateSched - hkey= - key= - C:\Program Files\Common Files\Java\Java Update\jusched.exe (Oracle Corporation)
MsConfig - StartUpReg: SUPERAntiSpyware - hkey= - key= -  File not found
MsConfig - StartUpReg: UserFaultCheck - hkey= - key= -  File not found
MsConfig - StartUpReg: WinPatrol - hkey= - key= - C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe (BillP Studios)

 

I forgot that this was an XP system.  SFC doesn't work all that well on XP so let's just do:

 

1. Double-click My Computer, and then right-click the hard disk that you want to check. C:

2. Click Properties, and then click Tools.
3. Under Error-checking, click Check Now. A dialog box that shows the Check disk options is displayed,
4. Check both boxes and then click Start.
You will receive the following message:
The disk check could not be performed because the disk check utility needs exclusive access to some Windows files on the disk. These files can be accessed by restarting Windows. Do you want to schedule the disk check to occur the next time you restart the computer?
Click Yes to schedule the disk check, but don't restart yet.
 
Start, Run, eventvwr.msc, OK to bring up the Event Viewer.  Right click on System and Clear All Events, No (we don't want to save the old log), OK. Repeat for Application. 
 
Reboot. 
 
The disk check will run and will probably take an hour or more to finish.
 
1. Please download the Event Viewer Tool by Vino Rosso
and save it to your Desktop:
2. Double-click VEW.exe
3. Under 'Select log to query', select:
 
* System
4. Under 'Select type to list', select:
* Error
* Warning
 
 
Then use the 'Number of events' as follows:
 
 
1. Click the radio button for 'Number of events'
Type 20 in the 1 to 20 box
Then click the Run button.
Notepad will open with the output log.
 
 
Please post the Output log in your next reply then repeat but select Application.

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#18
RKinner

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Run the seatools program and verify that it fails.  Then you won't have any problem with them saying the drive is good enough to use when it's failing.


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#19
Lexy610

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Vino's Event Viewer v01c run on Windows XP in English
Report run at 17/03/2015 5:43:56 PM

Note: All dates below are in the format dd/mm/yyyy

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 17/03/2015 4:14:32 PM
Type: error Category: 0
Event: 7000 Source: Service Control Manager
The HP Support Solutions Framework Service service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.  

Log: 'System' Date/Time: 17/03/2015 4:14:32 PM
Type: error Category: 0
Event: 7009 Source: Service Control Manager
Timeout (120000 milliseconds) waiting for the HP Support Solutions Framework Service service to connect.

Log: 'System' Date/Time: 17/03/2015 4:14:32 PM
Type: error Category: 0
Event: 7000 Source: Service Control Manager
The hpdj service failed to start due to the following error:  The system cannot find the file specified.  

Log: 'System' Date/Time: 17/03/2015 4:14:32 PM
Type: error Category: 0
Event: 7000 Source: Service Control Manager
The Zune Bus Enumerator Driver service failed to start due to the following error:  The system cannot find the file specified.  

Log: 'System' Date/Time: 17/03/2015 10:14:04 AM
Type: error Category: 0
Event: 7000 Source: Service Control Manager
The HP Support Solutions Framework Service service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.  

Log: 'System' Date/Time: 17/03/2015 10:14:04 AM
Type: error Category: 0
Event: 7009 Source: Service Control Manager
Timeout (120000 milliseconds) waiting for the HP Support Solutions Framework Service service to connect.

Log: 'System' Date/Time: 17/03/2015 10:14:04 AM
Type: error Category: 0
Event: 7000 Source: Service Control Manager
The hpdj service failed to start due to the following error:  The system cannot find the file specified.  

Log: 'System' Date/Time: 17/03/2015 10:14:04 AM
Type: error Category: 0
Event: 7000 Source: Service Control Manager
The Zune Bus Enumerator Driver service failed to start due to the following error:  The system cannot find the file specified.  

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 


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#20
Lexy610

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Which do I do? Not sure what option I use in the seagate tool??

 

IMG_0565.JPG

 

 

 

What do i do with all the stuff that is turned off in msconfig? Do i turn them on and if so how? I think I may have turned a lot of them off so my computer boots up fast


Edited by Lexy610, 17 March 2015 - 04:04 PM.

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#21
RKinner

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Either the Fix All - Long or the long generic should do it.

 

Go back into msconfig and tell it to do a Normal Startup then run a FRST scan and post the log so I can see what needs to be fixed.  If there is something you don't need then uninstall it first.


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#22
Lexy610

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Ok will do.

 

Should I go on ahead and request a replacement drive from seagate or do I wait?


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#23
Lexy610

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I hit the fix all/long and got this window ...

 

IMG_0566.JPG

 

 what should i do?


Edited by Lexy610, 17 March 2015 - 04:22 PM.

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#24
RKinner

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Maybe just do the Long Generic.  Pretty sure it will fail but won't hurt anything.

 

If Seagate sends you a new drive and the old one turns out to be OK is there a penalty?


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#25
Lexy610

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OK started the long generic ..

 

As far as the penalty I have no idea i will have to call them back and ask .. Let me see if they are still open.


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#26
Lexy610

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Called them .. there is NO penalty.


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#27
RKinner

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Go for it then
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#28
Lexy610

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Ok as soon as th seagate tool completes I will reboot because i already did the normal start up in ms config once it reboots I will run FRST again and post the logs ...

 

The seagate tool is almost done it has 3% left I believe and will update you on it ..


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#29
Lexy610

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The seagate tool finished! it says PASSED! Drive status "Long Generic - Pass"


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#30
Lexy610

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Ok did the reboot and now my computer has all kinds of stuff popping up .. I am guessing its all the start up stuff that now starts on start up ...

 

I'm getting these too as well ....

 

IMG_0586.JPG

 

IMG_0587.JPG

 

IMG_0588.JPG

 

IMG_0589.JPG

 

 


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