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Microsoft Encarta Help

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In articles in Microsoft Encarta 2003 Standard Edition, I see questions marks in weird places. Here's a sample of text that's affected:
Cat, Domestic,?small,?mainly?carnivorous animal, Felis catus, member of the family Felidae, popular as a household pet, and valuable for killing mice and rats. Like nearly all other members of the cat family, the domestic cat has retractile claws; keen hearing and smell; remarkable night vision; and a compact, muscular, and highly supple body. Cats possess an excellent memory and exhibit considerable aptitude for learning by observation and experience. The natural lifespan of a domestic cat is about 15 years.

Any help on this is greatly appreciated.
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