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Outbound Traffic Detected [Solved]


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#1
tylerearnest

tylerearnest

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My parents have recently had a virus popping up, it states that there is Outbound Traffic Detected on our Norton Internet Security. It asked me to run a power eraser to clean it up, so i did that. It continues to still come up. I went to Nortons website and ran the Poweliks removal tool that they offer. That did not remove it either. I have ran the FARBAR recovery tool, and here is what i got for logs.

FRST

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 11-03-2015
Ran by dwain and patti (administrator) on DWAINPATTI on 16-03-2015 08:54:15
Running from C:\Users\dwain and patti\Desktop
Loaded Profiles: dwain and patti (Available profiles: dwain and patti)
Platform: Windows 7 Home Premium Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 11 (Default browser: Chrome)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo...very-scan-tool/
 
==================== Processes (Whitelisted) =================
 
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
 
(AMD) C:\Windows\System32\atiesrxx.exe
(AMD) C:\Windows\System32\atieclxx.exe
(Hewlett-Packard Company) C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
(Symantec Corporation) C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe
(Symantec Corporation) C:\Program Files (x86)\Norton Security\Engine\22.1.0.9\NS.exe
(PDF Complete Inc) C:\Program Files (x86)\PDF Complete\pdfsvc.exe
(Hewlett-Packard) C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe
(Google Inc.) C:\Users\dwain and patti\AppData\Local\Google\Update\GoogleUpdate.exe
(Microsoft Corporation) C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
(Hewlett-Packard) C:\Program Files (x86)\Hp\HP Software Update\hpwuschd2.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
(Microsoft Corporation) C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVCM.EXE
(Google Inc.) C:\Users\dwain and patti\AppData\Local\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Users\dwain and patti\AppData\Local\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Users\dwain and patti\AppData\Local\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Users\dwain and patti\AppData\Local\Google\Chrome\Application\chrome.exe
(Symantec Corporation) C:\Program Files (x86)\Norton Security\Engine\22.1.0.9\NS.exe
(Google Inc.) C:\Users\dwain and patti\AppData\Local\Google\Chrome\Application\chrome.exe
(Microsoft Corporation) C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE
(Advanced Micro Devices Inc.) C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
(ATI Technologies Inc.) C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
(Google Inc.) C:\Users\dwain and patti\AppData\Local\Google\Chrome\Application\chrome.exe
(Microsoft Corporation) C:\Windows\Microsoft.NET\Framework64\v3.0\WPF\PresentationFontCache.exe
(Google Inc.) C:\Users\dwain and patti\AppData\Local\Google\Chrome\Application\chrome.exe
(Hewlett-Packard) C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Calendar\Service\GCalService.exe
(Hewlett-Packard) C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Calendar\Service\HPTouchSmartSyncCalReminderApp.exe
(Hewlett-Packard Company) C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe
 
 
==================== Registry (Whitelisted) ==================
 
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
 
HKLM\...\Run: [hpsysdrv] => c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe [62768 2008-11-20] (Hewlett-Packard)
HKLM-x32\...\Run: [StartCCC] => c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe [343168 2011-09-08] (Advanced Micro Devices, Inc.)
HKLM-x32\...\Run: [HP Software Update] => c:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe [49208 2011-05-10] (Hewlett-Packard)
HKLM-x32\...\Run: [Norton Online Backup] => C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe [1155928 2010-06-01] (Symantec Corporation)
HKLM-x32\...\Run: [PDF Complete] => C:\Program Files (x86)\PDF Complete\pdfsty.exe [658424 2011-08-12] (PDF Complete Inc)
HKLM-x32\...\Run: [SiteRanker] => "C:\Program Files (x86)\SiteRanker\SiteRankTray.exe"
HKU\S-1-5-21-3651360348-2033358078-3460233437-1000\...\Run: [Google Update] => C:\Users\dwain and patti\AppData\Local\Google\Update\GoogleUpdate.exe [116648 2012-09-01] (Google Inc.)
HKU\S-1-5-21-3651360348-2033358078-3460233437-1000\...\Run: [GoogleChromeAutoLaunch_767E6B016CC741BEF051D9156BE696BC] => C:\Users\dwain and patti\AppData\Local\Google\Chrome\Application\chrome.exe [856904 2014-12-05] (Google Inc.)
HKU\S-1-5-21-3651360348-2033358078-3460233437-1000\...\Run: [UpdateAdmin] => C:\Users\dwain and patti\AppData\Local\UpdateAdmin\UpdateAdmin.exe /RUN
HKU\S-1-5-21-3651360348-2033358078-3460233437-1000\...\MountPoints2: {1415a3fe-43aa-11e2-8633-4c72b908f2f9} - G:\LaunchU3.exe -a
HKU\S-1-5-21-3651360348-2033358078-3460233437-1000\...\MountPoints2: {a04f6537-0514-11e4-891c-4c72b908f2f9} - G:\VZW_Software_upgrade_assistant.exe
CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
 
==================== Internet (Whitelisted) ====================
 
(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)
 
HKU\S-1-5-21-3651360348-2033358078-3460233437-1000\Software\Microsoft\Internet Explorer\Main,Start Page = http://services.fres...725a9a43871}&i=
HKU\S-1-5-21-3651360348-2033358078-3460233437-1000\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://services.fres...725A9A43871}&i=
SearchScopes: HKLM -> {045B2BBF-C508-45A3-9923-676B7594FCB0} URL = http://www.amazon.co...s={searchTerms}
SearchScopes: HKLM -> {D944BB61-2E34-4DBF-A683-47E505C587DC} URL = http://rover.ebay.co...w={searchTerms}
SearchScopes: HKLM-x32 -> {045B2BBF-C508-45A3-9923-676B7594FCB0} URL = http://www.amazon.co...s={searchTerms}
SearchScopes: HKLM-x32 -> {b7fca997-d0fb-4fe0-8afd-255e89cf9671} URL = http://search.yahoo....psg&type=HPDTDF
SearchScopes: HKLM-x32 -> {d43b3890-80c7-4010-a95d-1e77b5924dc3} URL = http://en.wikipedia....h={searchTerms}
SearchScopes: HKLM-x32 -> {D944BB61-2E34-4DBF-A683-47E505C587DC} URL = http://rover.ebay.co...w={searchTerms}
SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKU\S-1-5-21-3651360348-2033358078-3460233437-1000 -> {045B2BBF-C508-45A3-9923-676B7594FCB0} URL = http://www.amazon.co...s={searchTerms}
SearchScopes: HKU\S-1-5-21-3651360348-2033358078-3460233437-1000 -> {D944BB61-2E34-4DBF-A683-47E505C587DC} URL = http://rover.ebay.co...w={searchTerms}
SearchScopes: HKU\S-1-5-21-3651360348-2033358078-3460233437-1000 -> {DCD5C7F0-50D8-40AB-B3A5-4E95C188B127} URL = http://search.yahoo....p={searchTerms}
BHO: Norton Identity Protection -> {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} -> C:\Program Files (x86)\Norton Security\Engine64\22.1.0.9\coIEPlg.dll [2014-12-05] (Symantec Corporation)
BHO: SteadyVideoBHO Class -> {6C680BAE-655C-4E3D-8FC4-E6A520C3D928} -> c:\Program Files\AMD\SteadyVideo\SteadyVideo.dll [2011-06-07] (Advanced Micro Devices)
BHO: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2011-03-28] (Microsoft Corp.)
BHO: HP Network Check Helper -> {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} -> C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPluginx64.dll [2013-08-28] (Hewlett-Packard)
BHO-x32: Norton Identity Protection -> {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} -> C:\Program Files (x86)\Norton Security\Engine\22.1.0.9\coIEPlg.dll [2014-12-05] (Symantec Corporation)
BHO-x32: SteadyVideoBHO Class -> {6C680BAE-655C-4E3D-8FC4-E6A520C3D928} -> c:\Program Files (x86)\amd\SteadyVideo\SteadyVideo.dll [2011-06-07] (Advanced Micro Devices)
BHO-x32: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2011-03-28] (Microsoft Corp.)
BHO-x32: HP Network Check Helper -> {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} -> C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll [2013-08-28] (Hewlett-Packard)
Toolbar: HKLM - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security\Engine64\22.1.0.9\coIEPlg.dll [2014-12-05] (Symantec Corporation)
Toolbar: HKLM-x32 - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security\Engine\22.1.0.9\coIEPlg.dll [2014-12-05] (Symantec Corporation)
Toolbar: HKU\S-1-5-21-3651360348-2033358078-3460233437-1000 -> No Name - {E6674E97-5758-4B2B-9F66-3F3E925BADEC} -  No File
Toolbar: HKU\S-1-5-21-3651360348-2033358078-3460233437-1000 -> Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security\Engine64\22.1.0.9\coIEPlg.dll [2014-12-05] (Symantec Corporation)
DPF: HKLM-x32 {6A060448-60F9-11D5-A6CD-0002B31F7455} 
Filter: video/mp4 - {20C75730-7C25-476B-95DC-C65810F9E489} - c:\Program Files\AMD\SteadyVideo\VideoMIMEFilter.dll [2011-06-07] (Advanced Micro Devices)
Filter-x32: video/mp4 - {20C75730-7C25-476B-95DC-C65810F9E489} - c:\Program Files (x86)\amd\SteadyVideo\VideoMIMEFilter.dll [2011-06-07] (Advanced Micro Devices)
Filter: video/x-flv - {20C75730-7C25-476B-95DC-C65810F9E489} - c:\Program Files\AMD\SteadyVideo\VideoMIMEFilter.dll [2011-06-07] (Advanced Micro Devices)
Filter-x32: video/x-flv - {20C75730-7C25-476B-95DC-C65810F9E489} - c:\Program Files (x86)\amd\SteadyVideo\VideoMIMEFilter.dll [2011-06-07] (Advanced Micro Devices)
Tcpip\Parameters: [DhcpNameServer] 75.75.75.75 75.75.76.76 192.168.1.1
 
FireFox:
========
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin-x32: @adobe.com/ShockwavePlayer -> C:\windows\SysWOW64\Adobe\Director\np32dsw_1214154.dll [2014-11-26] (Adobe Systems, Inc.)
FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL [2010-03-24] (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3502.0922 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll [2011-05-13] (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3538.0513 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll [2011-05-13] (Microsoft Corporation)
FF Plugin-x32: @oberon-media.com/ONCAdapter -> C:\Program Files (x86)\Common Files\Oberon Media\NCAdapter\1.0.0.14\npapicomadapter.dll No File
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.25.11\npGoogleUpdate3.dll [2014-11-15] (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.25.11\npGoogleUpdate3.dll [2014-11-15] (Google Inc.)
FF Plugin-x32: @WildTangent.com/GamesAppPresenceDetector,Version=1.0 -> C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll [2010-12-07] ()
FF Plugin HKU\S-1-5-21-3651360348-2033358078-3460233437-1000: @tools.google.com/Google Update;version=3 -> C:\Users\dwain and patti\AppData\Local\Google\Update\1.3.25.11\npGoogleUpdate3.dll [2014-11-14] (Google Inc.)
FF Plugin HKU\S-1-5-21-3651360348-2033358078-3460233437-1000: @tools.google.com/Google Update;version=9 -> C:\Users\dwain and patti\AppData\Local\Google\Update\1.3.25.11\npGoogleUpdate3.dll [2014-11-14] (Google Inc.)
FF Plugin HKU\S-1-5-21-3651360348-2033358078-3460233437-1000: @unity3d.com/UnityPlayer,version=1.0 -> C:\Users\dwain and patti\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll [2014-11-18] (Unity Technologies ApS)
FF Extension: No Name - C:\Users\dwain and patti\AppData\Roaming\Mozilla\Extensions\{ec8030f7-c20a-464f-9b0e-13a3a9e97384}\[email protected] [2012-11-25]
FF HKLM-x32\...\Firefox\Extensions: [[email protected]] - C:\Program Files (x86)\SiteRanker\firefox
FF HKLM-x32\...\Firefox\Extensions: [{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}] - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NS_22.1.0.9\coFFPlgn
FF Extension: Norton Toolbar - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NS_22.1.0.9\coFFPlgn [2015-03-16]
 
Chrome: 
=======
CHR dev: Chrome dev build detected! <======= ATTENTION
CHR Profile: C:\Users\dwain and patti\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Google Drive) - C:\Users\dwain and patti\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2013-05-06]
CHR Extension: (Google Voice Search Hotword (Beta)) - C:\Users\dwain and patti\AppData\Local\Google\Chrome\User Data\Default\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn [2014-05-23]
CHR Extension: (YouTube) - C:\Users\dwain and patti\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2012-09-01]
CHR Extension: (Google Search) - C:\Users\dwain and patti\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2012-09-01]
CHR Extension: (Norton Identity Safe) - C:\Users\dwain and patti\AppData\Local\Google\Chrome\User Data\Default\Extensions\iikflkcanblccfahdhdonehdalibjnif [2015-02-06]
CHR Extension: (Puppy Theme) - C:\Users\dwain and patti\AppData\Local\Google\Chrome\User Data\Default\Extensions\kdobmlhglkcaifkoikbmfpkheknheblb [2014-02-08]
CHR Extension: (Google Wallet) - C:\Users\dwain and patti\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2013-08-22]
CHR Extension: (Gmail) - C:\Users\dwain and patti\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2012-09-01]
CHR Profile: C:\Users\dwain and patti\AppData\Local\Google\Chrome\User Data\Profile 1
CHR Extension: (Plurk Smile) - C:\Users\dwain and patti\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\aomdjjfldjbbnojlonpahdajglndlomc [2015-01-15]
CHR Extension: (YouTube) - C:\Users\dwain and patti\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2012-09-09]
CHR Extension: (Google Search) - C:\Users\dwain and patti\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2012-09-09]
CHR Extension: (Zoominto) - C:\Users\dwain and patti\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\fnkoafephiilajeompiffeohpcloapob [2015-02-05]
CHR Extension: (dealu2deeallIt) - C:\Users\dwain and patti\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\kehkbcedodogokbhomfookgomiaafedi [2015-01-15]
CHR Extension: (Norton Identity Protection) - C:\Users\dwain and patti\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk [2012-09-09]
CHR Extension: (Gmail) - C:\Users\dwain and patti\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2012-09-09]
CHR HKLM\...\Chrome\Extension: [cjabmdjcfcfdmffimndhafhblfmpjdpe] - C:\Program Files (x86)\Norton Security\Engine\22.1.0.9\Exts\Chrome.crx [2015-02-06]
CHR HKLM\...\Chrome\Extension: [iikflkcanblccfahdhdonehdalibjnif] - https://clients2.goo...ice/update2/crx
CHR HKLM-x32\...\Chrome\Extension: [apgjagobplilmcdfelodhgefiidomnfl] - C:\Program Files (x86)\Inbox Toolbar\Chrome\ibxtoolbar_chr.crx [Not Found]
CHR HKLM-x32\...\Chrome\Extension: [cjabmdjcfcfdmffimndhafhblfmpjdpe] - C:\Program Files (x86)\Norton Security\Engine\22.1.0.9\Exts\Chrome.crx [2015-02-06]
CHR HKLM-x32\...\Chrome\Extension: [iikflkcanblccfahdhdonehdalibjnif] - https://clients2.goo...ice/update2/crx
CHR HKLM-x32\...\Chrome\Extension: [ikifpllgjmnbnanggkjcdlbfghbhblkk] - https://clients2.goo...ice/update2/crx
StartMenuInternet: Google Chrome.5N3FDTK4KE5CT5VJZQ436MZQ7U - C:\Users\dwain and patti\AppData\Local\Google\Chrome\Application\chrome.exe
 
==================== Services (Whitelisted) =================
 
(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)
 
R2 CalendarSynchService; C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Calendar\Service\GCalService.exe [16384 2011-08-16] (Hewlett-Packard) [File not signed]
R2 HP Support Assistant Service; C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [92160 2013-11-04] (Hewlett-Packard Company) [File not signed]
R2 NOBU; C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe [2804568 2010-06-01] (Symantec Corporation)
R2 NS; C:\Program Files (x86)\Norton Security\Engine\22.1.0.9\NS.exe [282528 2014-12-10] (Symantec Corporation)
R2 pdfcDispatcher; C:\Program Files (x86)\PDF Complete\pdfsvc.exe [1128952 2011-08-12] (PDF Complete Inc)
S3 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [1011712 2013-05-27] (Microsoft Corporation)
 
==================== Drivers (Whitelisted) ====================
 
(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)
 
R1 BHDrvx64; C:\Program Files (x86)\Norton Security\NortonData\22.1.0.9\Definitions\BASHDefs\20150309.001\BHDrvx64.sys [1622744 2015-02-02] (Symantec Corporation)
R1 ccSet_NS; C:\Windows\system32\drivers\NSx64\1601000.009\ccSetx64.sys [165080 2014-09-09] (Symantec Corporation)
R1 eeCtrl; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys [487216 2014-11-25] (Symantec Corporation)
R3 EraserUtilRebootDrv; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [142640 2014-11-25] (Symantec Corporation)
R1 IDSVia64; C:\Program Files (x86)\Norton Security\NortonData\22.1.0.9\Definitions\IPSDefs\20150313.001\IDSvia64.sys [669400 2015-02-06] (Symantec Corporation)
R3 NAVENG; C:\Program Files (x86)\Norton Security\NortonData\22.1.0.9\Definitions\VirusDefs\20150315.022\ENG64.SYS [129752 2014-11-15] (Symantec Corporation)
R3 NAVEX15; C:\Program Files (x86)\Norton Security\NortonData\22.1.0.9\Definitions\VirusDefs\20150315.022\EX64.SYS [2137304 2014-11-15] (Symantec Corporation)
R1 SRTSP; C:\Windows\system32\drivers\NSx64\1601000.009\SRTSP64.SYS [914648 2014-12-02] (Symantec Corporation)
R1 SRTSPX; C:\Windows\system32\drivers\NSx64\1601000.009\SRTSPX64.SYS [42200 2014-12-02] (Symantec Corporation)
R0 SymDS; C:\Windows\System32\drivers\NSx64\1601000.009\SYMDS64.SYS [490712 2014-09-09] (Symantec Corporation)
R0 SymEFA; C:\Windows\System32\drivers\NSx64\1601000.009\SYMEFA64.SYS [1151704 2014-09-09] (Symantec Corporation)
R3 SymEvent; C:\windows\system32\Drivers\SYMEVENT64x86.SYS [102616 2015-02-06] (Symantec Corporation)
R1 SymIRON; C:\Windows\system32\drivers\NSx64\1601000.009\Ironx64.SYS [271576 2014-09-09] (Symantec Corporation)
R1 SymNetS; C:\Windows\system32\drivers\NSx64\1601000.009\SYMNETS.SYS [565464 2014-09-09] (Symantec Corporation)
 
==================== NetSvcs (Whitelisted) ===================
 
(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)
 
 
==================== One Month Created Files and Folders ========
 
(If an entry is included in the fixlist, the file\folder will be moved.)
 
2015-03-15 15:30 - 2015-03-15 15:30 - 04197016 _____ (Kaspersky Lab ZAO) C:\Users\dwain and patti\Downloads\tdsskiller.exe
2015-03-15 15:30 - 2015-03-15 15:30 - 04197016 _____ (Kaspersky Lab ZAO) C:\Users\dwain and patti\Desktop\tdsskiller.exe
2015-03-15 15:26 - 2015-03-16 08:55 - 00020272 _____ () C:\Users\dwain and patti\Desktop\FRST.txt
2015-03-15 15:25 - 2015-03-16 08:54 - 00000000 ____D () C:\FRST
2015-03-15 15:25 - 2015-03-15 15:25 - 02095616 _____ (Farbar) C:\Users\dwain and patti\Downloads\FRST64.exe
2015-03-15 15:25 - 2015-03-15 15:25 - 02095616 _____ (Farbar) C:\Users\dwain and patti\Desktop\FRST64.exe
2015-03-15 15:12 - 2015-03-15 15:14 - 00000000 ____D () C:\AdwCleaner
2015-03-15 15:11 - 2015-03-15 15:12 - 02171392 _____ () C:\Users\dwain and patti\Downloads\AdwCleaner.exe
2015-03-15 15:09 - 2015-03-15 15:09 - 00368256 _____ (RegNow.com) C:\Users\dwain and patti\Downloads\Unconfirmed 676611.crdownload
2015-03-15 14:47 - 2015-03-15 14:50 - 00000050 _____ () C:\Users\dwain and patti\Downloads\FixPoweliks64.log
2015-03-15 14:47 - 2015-03-15 14:47 - 02747488 _____ (Symantec Corporation) C:\Users\dwain and patti\Downloads\FixPoweliks64.exe
2015-03-15 13:43 - 2015-03-15 13:57 - 00000000 ____D () C:\Users\dwain and patti\AppData\Local\NPE
2015-03-11 06:49 - 2015-02-19 23:41 - 00041984 _____ (Microsoft Corporation) C:\windows\system32\lpk.dll
2015-03-11 06:49 - 2015-02-19 23:40 - 00100864 _____ (Microsoft Corporation) C:\windows\system32\fontsub.dll
2015-03-11 06:49 - 2015-02-19 23:40 - 00046080 _____ (Adobe Systems) C:\windows\system32\atmlib.dll
2015-03-11 06:49 - 2015-02-19 23:40 - 00014336 _____ (Microsoft Corporation) C:\windows\system32\dciman32.dll
2015-03-11 06:49 - 2015-02-19 23:13 - 00070656 _____ (Microsoft Corporation) C:\windows\SysWOW64\fontsub.dll
2015-03-11 06:49 - 2015-02-19 23:13 - 00034304 _____ (Adobe Systems) C:\windows\SysWOW64\atmlib.dll
2015-03-11 06:49 - 2015-02-19 23:13 - 00010240 _____ (Microsoft Corporation) C:\windows\SysWOW64\dciman32.dll
2015-03-11 06:49 - 2015-02-19 23:12 - 00025600 _____ (Microsoft Corporation) C:\windows\SysWOW64\lpk.dll
2015-03-11 06:49 - 2015-02-19 22:29 - 00372224 _____ (Adobe Systems Incorporated) C:\windows\system32\atmfd.dll
2015-03-11 06:49 - 2015-02-19 22:09 - 00299008 _____ (Adobe Systems Incorporated) C:\windows\SysWOW64\atmfd.dll
2015-03-11 06:49 - 2015-02-02 22:34 - 05554104 _____ (Microsoft Corporation) C:\windows\system32\ntoskrnl.exe
2015-03-11 06:49 - 2015-02-02 22:34 - 00693176 _____ (Microsoft Corporation) C:\windows\system32\winload.efi
2015-03-11 06:49 - 2015-02-02 22:34 - 00094656 _____ (Microsoft Corporation) C:\windows\system32\Drivers\mountmgr.sys
2015-03-11 06:49 - 2015-02-02 22:33 - 00616360 _____ (Microsoft Corporation) C:\windows\system32\winresume.efi
2015-03-11 06:49 - 2015-02-02 22:31 - 14632960 _____ (Microsoft Corporation) C:\windows\system32\wmp.dll
2015-03-11 06:49 - 2015-02-02 22:31 - 04121600 _____ (Microsoft Corporation) C:\windows\system32\mf.dll
2015-03-11 06:49 - 2015-02-02 22:31 - 01574400 _____ (Microsoft Corporation) C:\windows\system32\quartz.dll
2015-03-11 06:49 - 2015-02-02 22:31 - 00782848 _____ (Microsoft Corporation) C:\windows\system32\wmdrmsdk.dll
2015-03-11 06:49 - 2015-02-02 22:31 - 00641024 _____ (Microsoft Corporation) C:\windows\system32\msscp.dll
2015-03-11 06:49 - 2015-02-02 22:31 - 00503808 _____ (Microsoft Corporation) C:\windows\system32\srcore.dll
2015-03-11 06:49 - 2015-02-02 22:31 - 00500224 _____ (Microsoft Corporation) C:\windows\system32\AUDIOKSE.dll
2015-03-11 06:49 - 2015-02-02 22:31 - 00432128 _____ (Microsoft Corporation) C:\windows\system32\mfplat.dll
2015-03-11 06:49 - 2015-02-02 22:31 - 00371712 _____ (Microsoft Corporation) C:\windows\system32\qdvd.dll
2015-03-11 06:49 - 2015-02-02 22:31 - 00325632 _____ (Microsoft Corporation) C:\windows\system32\msnetobj.dll
2015-03-11 06:49 - 2015-02-02 22:31 - 00229376 _____ (Microsoft Corporation) C:\windows\system32\wintrust.dll
2015-03-11 06:49 - 2015-02-02 22:31 - 00206848 _____ (Microsoft Corporation) C:\windows\system32\mfps.dll
2015-03-11 06:49 - 2015-02-02 22:31 - 00188416 _____ (Microsoft Corporation) C:\windows\system32\pcasvc.dll
2015-03-11 06:49 - 2015-02-02 22:31 - 00063488 _____ (Microsoft Corporation) C:\windows\system32\setbcdlocale.dll
2015-03-11 06:49 - 2015-02-02 22:31 - 00050176 _____ (Microsoft Corporation) C:\windows\system32\srclient.dll
2015-03-11 06:49 - 2015-02-02 22:31 - 00037376 _____ (Microsoft Corporation) C:\windows\system32\pcadm.dll
2015-03-11 06:49 - 2015-02-02 22:31 - 00011264 _____ (Microsoft Corporation) C:\windows\system32\msmmsp.dll
2015-03-11 06:49 - 2015-02-02 22:31 - 00009728 _____ (Microsoft Corporation) C:\windows\system32\spwmp.dll
2015-03-11 06:49 - 2015-02-02 22:31 - 00005120 _____ (Microsoft Corporation) C:\windows\system32\msdxm.ocx
2015-03-11 06:49 - 2015-02-02 22:31 - 00005120 _____ (Microsoft Corporation) C:\windows\system32\dxmasf.dll
2015-03-11 06:49 - 2015-02-02 22:30 - 12625920 _____ (Microsoft Corporation) C:\windows\system32\wmploc.DLL
2015-03-11 06:49 - 2015-02-02 22:30 - 01480192 _____ (Microsoft Corporation) C:\windows\system32\crypt32.dll
2015-03-11 06:49 - 2015-02-02 22:30 - 01202176 _____ (Microsoft Corporation) C:\windows\system32\drmv2clt.dll
2015-03-11 06:49 - 2015-02-02 22:30 - 01069056 _____ (Microsoft Corporation) C:\windows\system32\cryptui.dll
2015-03-11 06:49 - 2015-02-02 22:30 - 00842240 _____ (Microsoft Corporation) C:\windows\system32\blackbox.dll
2015-03-11 06:49 - 2015-02-02 22:30 - 00680960 _____ (Microsoft Corporation) C:\windows\system32\audiosrv.dll
2015-03-11 06:49 - 2015-02-02 22:30 - 00631808 _____ (Microsoft Corporation) C:\windows\system32\evr.dll
2015-03-11 06:49 - 2015-02-02 22:30 - 00497664 _____ (Microsoft Corporation) C:\windows\system32\drmmgrtn.dll
2015-03-11 06:49 - 2015-02-02 22:30 - 00440832 _____ (Microsoft Corporation) C:\windows\system32\AudioEng.dll
2015-03-11 06:49 - 2015-02-02 22:30 - 00296960 _____ (Microsoft Corporation) C:\windows\system32\rstrui.exe
2015-03-11 06:49 - 2015-02-02 22:30 - 00296448 _____ (Microsoft Corporation) C:\windows\system32\AudioSes.dll
2015-03-11 06:49 - 2015-02-02 22:30 - 00284672 _____ (Microsoft Corporation) C:\windows\system32\EncDump.dll
2015-03-11 06:49 - 2015-02-02 22:30 - 00187904 _____ (Microsoft Corporation) C:\windows\system32\cryptsvc.dll
2015-03-11 06:49 - 2015-02-02 22:30 - 00146944 _____ (Microsoft Corporation) C:\windows\system32\appidpolicyconverter.exe
2015-03-11 06:49 - 2015-02-02 22:30 - 00140288 _____ (Microsoft Corporation) C:\windows\system32\cryptnet.dll
2015-03-11 06:49 - 2015-02-02 22:30 - 00126464 _____ (Microsoft Corporation) C:\windows\system32\audiodg.exe
2015-03-11 06:49 - 2015-02-02 22:30 - 00112640 _____ (Microsoft Corporation) C:\windows\system32\smss.exe
2015-03-11 06:49 - 2015-02-02 22:30 - 00082432 _____ (Microsoft Corporation) C:\windows\system32\cryptsp.dll
2015-03-11 06:49 - 2015-02-02 22:30 - 00058880 _____ (Microsoft Corporation) C:\windows\system32\appidapi.dll
2015-03-11 06:49 - 2015-02-02 22:30 - 00055808 _____ (Microsoft Corporation) C:\windows\system32\rrinstaller.exe
2015-03-11 06:49 - 2015-02-02 22:30 - 00043520 _____ (Microsoft Corporation) C:\windows\system32\csrsrv.dll
2015-03-11 06:49 - 2015-02-02 22:30 - 00032256 _____ (Microsoft Corporation) C:\windows\system32\appidsvc.dll
2015-03-11 06:49 - 2015-02-02 22:30 - 00024576 _____ (Microsoft Corporation) C:\windows\system32\mfpmp.exe
2015-03-11 06:49 - 2015-02-02 22:30 - 00017920 _____ (Microsoft Corporation) C:\windows\system32\appidcertstorecheck.exe
2015-03-11 06:49 - 2015-02-02 22:30 - 00011264 _____ (Microsoft Corporation) C:\windows\system32\pcawrk.exe
2015-03-11 06:49 - 2015-02-02 22:30 - 00009728 _____ (Microsoft Corporation) C:\windows\system32\pcalua.exe
2015-03-11 06:49 - 2015-02-02 22:29 - 00008704 _____ (Microsoft Corporation) C:\windows\system32\pcaevts.dll
2015-03-11 06:49 - 2015-02-02 22:28 - 00006656 _____ (Microsoft Corporation) C:\windows\system32\apisetschema.dll
2015-03-11 06:49 - 2015-02-02 22:28 - 00002048 _____ (Microsoft Corporation) C:\windows\system32\mferror.dll
2015-03-11 06:49 - 2015-02-02 22:19 - 00663552 _____ (Microsoft Corporation) C:\windows\system32\Drivers\PEAuth.sys
2015-03-11 06:49 - 2015-02-02 22:16 - 03973048 _____ (Microsoft Corporation) C:\windows\SysWOW64\ntkrnlpa.exe
2015-03-11 06:49 - 2015-02-02 22:16 - 03917760 _____ (Microsoft Corporation) C:\windows\SysWOW64\ntoskrnl.exe
2015-03-11 06:49 - 2015-02-02 22:12 - 11411968 _____ (Microsoft Corporation) C:\windows\SysWOW64\wmp.dll
2015-03-11 06:49 - 2015-02-02 22:12 - 03209728 _____ (Microsoft Corporation) C:\windows\SysWOW64\mf.dll
2015-03-11 06:49 - 2015-02-02 22:12 - 01329664 _____ (Microsoft Corporation) C:\windows\SysWOW64\quartz.dll
2015-03-11 06:49 - 2015-02-02 22:12 - 01174528 _____ (Microsoft Corporation) C:\windows\SysWOW64\crypt32.dll
2015-03-11 06:49 - 2015-02-02 22:12 - 01005056 _____ (Microsoft Corporation) C:\windows\SysWOW64\cryptui.dll
2015-03-11 06:49 - 2015-02-02 22:12 - 00988160 _____ (Microsoft Corporation) C:\windows\SysWOW64\drmv2clt.dll
2015-03-11 06:49 - 2015-02-02 22:12 - 00744960 _____ (Microsoft Corporation) C:\windows\SysWOW64\blackbox.dll
2015-03-11 06:49 - 2015-02-02 22:12 - 00617984 _____ (Microsoft Corporation) C:\windows\SysWOW64\wmdrmsdk.dll
2015-03-11 06:49 - 2015-02-02 22:12 - 00519680 _____ (Microsoft Corporation) C:\windows\SysWOW64\qdvd.dll
2015-03-11 06:49 - 2015-02-02 22:12 - 00504320 _____ (Microsoft Corporation) C:\windows\SysWOW64\msscp.dll
2015-03-11 06:49 - 2015-02-02 22:12 - 00489984 _____ (Microsoft Corporation) C:\windows\SysWOW64\evr.dll
2015-03-11 06:49 - 2015-02-02 22:12 - 00442880 _____ (Microsoft Corporation) C:\windows\SysWOW64\AUDIOKSE.dll
2015-03-11 06:49 - 2015-02-02 22:12 - 00406016 _____ (Microsoft Corporation) C:\windows\SysWOW64\drmmgrtn.dll
2015-03-11 06:49 - 2015-02-02 22:12 - 00374784 _____ (Microsoft Corporation) C:\windows\SysWOW64\AudioEng.dll
2015-03-11 06:49 - 2015-02-02 22:12 - 00354816 _____ (Microsoft Corporation) C:\windows\SysWOW64\mfplat.dll
2015-03-11 06:49 - 2015-02-02 22:12 - 00265216 _____ (Microsoft Corporation) C:\windows\SysWOW64\msnetobj.dll
2015-03-11 06:49 - 2015-02-02 22:12 - 00195584 _____ (Microsoft Corporation) C:\windows\SysWOW64\AudioSes.dll
2015-03-11 06:49 - 2015-02-02 22:12 - 00179200 _____ (Microsoft Corporation) C:\windows\SysWOW64\wintrust.dll
2015-03-11 06:49 - 2015-02-02 22:12 - 00143872 _____ (Microsoft Corporation) C:\windows\SysWOW64\cryptsvc.dll
2015-03-11 06:49 - 2015-02-02 22:12 - 00103936 _____ (Microsoft Corporation) C:\windows\SysWOW64\cryptnet.dll
2015-03-11 06:49 - 2015-02-02 22:12 - 00103424 _____ (Microsoft Corporation) C:\windows\SysWOW64\mfps.dll
2015-03-11 06:49 - 2015-02-02 22:12 - 00081408 _____ (Microsoft Corporation) C:\windows\SysWOW64\cryptsp.dll
2015-03-11 06:49 - 2015-02-02 22:12 - 00050688 _____ (Microsoft Corporation) C:\windows\SysWOW64\appidapi.dll
2015-03-11 06:49 - 2015-02-02 22:12 - 00043008 _____ (Microsoft Corporation) C:\windows\SysWOW64\srclient.dll
2015-03-11 06:49 - 2015-02-02 22:12 - 00008192 _____ (Microsoft Corporation) C:\windows\SysWOW64\spwmp.dll
2015-03-11 06:49 - 2015-02-02 22:12 - 00004096 _____ (Microsoft Corporation) C:\windows\SysWOW64\msdxm.ocx
2015-03-11 06:49 - 2015-02-02 22:12 - 00004096 _____ (Microsoft Corporation) C:\windows\SysWOW64\dxmasf.dll
2015-03-11 06:49 - 2015-02-02 22:11 - 12625408 _____ (Microsoft Corporation) C:\windows\SysWOW64\wmploc.DLL
2015-03-11 06:49 - 2015-02-02 22:11 - 00050176 _____ (Microsoft Corporation) C:\windows\SysWOW64\rrinstaller.exe
2015-03-11 06:49 - 2015-02-02 22:11 - 00023040 _____ (Microsoft Corporation) C:\windows\SysWOW64\mfpmp.exe
2015-03-11 06:49 - 2015-02-02 22:09 - 00002048 _____ (Microsoft Corporation) C:\windows\SysWOW64\mferror.dll
2015-03-11 06:49 - 2015-02-02 22:08 - 00006656 _____ (Microsoft Corporation) C:\windows\SysWOW64\apisetschema.dll
2015-03-11 06:49 - 2015-02-02 21:32 - 00061440 _____ (Microsoft Corporation) C:\windows\system32\Drivers\appid.sys
2015-03-11 06:49 - 2014-10-31 17:24 - 00619056 _____ (Microsoft Corporation) C:\windows\system32\winload.exe
2015-03-11 06:48 - 2015-03-06 00:56 - 00155576 _____ (Microsoft Corporation) C:\windows\system32\Drivers\ksecpkg.sys
2015-03-11 06:48 - 2015-03-06 00:56 - 00095680 _____ (Microsoft Corporation) C:\windows\system32\Drivers\ksecdd.sys
2015-03-11 06:48 - 2015-03-06 00:42 - 01461760 _____ (Microsoft Corporation) C:\windows\system32\lsasrv.dll
2015-03-11 06:48 - 2015-03-06 00:42 - 00728064 _____ (Microsoft Corporation) C:\windows\system32\kerberos.dll
2015-03-11 06:48 - 2015-03-06 00:42 - 00341504 _____ (Microsoft Corporation) C:\windows\system32\schannel.dll
2015-03-11 06:48 - 2015-03-06 00:42 - 00314880 _____ (Microsoft Corporation) C:\windows\system32\msv1_0.dll
2015-03-11 06:48 - 2015-03-06 00:42 - 00309760 _____ (Microsoft Corporation) C:\windows\system32\ncrypt.dll
2015-03-11 06:48 - 2015-03-06 00:42 - 00210944 _____ (Microsoft Corporation) C:\windows\system32\wdigest.dll
2015-03-11 06:48 - 2015-03-06 00:42 - 00136192 _____ (Microsoft Corporation) C:\windows\system32\sspicli.dll
2015-03-11 06:48 - 2015-03-06 00:42 - 00086528 _____ (Microsoft Corporation) C:\windows\system32\TSpkg.dll
2015-03-11 06:48 - 2015-03-06 00:42 - 00029184 _____ (Microsoft Corporation) C:\windows\system32\sspisrv.dll
2015-03-11 06:48 - 2015-03-06 00:42 - 00028160 _____ (Microsoft Corporation) C:\windows\system32\secur32.dll
2015-03-11 06:48 - 2015-03-06 00:42 - 00022016 _____ (Microsoft Corporation) C:\windows\system32\credssp.dll
2015-03-11 06:48 - 2015-03-06 00:41 - 00064000 _____ (Microsoft Corporation) C:\windows\system32\auditpol.exe
2015-03-11 06:48 - 2015-03-06 00:41 - 00031232 _____ (Microsoft Corporation) C:\windows\system32\lsass.exe
2015-03-11 06:48 - 2015-03-06 00:39 - 00060416 _____ (Microsoft Corporation) C:\windows\system32\msobjs.dll
2015-03-11 06:48 - 2015-03-06 00:38 - 00146432 _____ (Microsoft Corporation) C:\windows\system32\msaudite.dll
2015-03-11 06:48 - 2015-03-06 00:36 - 00686080 _____ (Microsoft Corporation) C:\windows\system32\adtschema.dll
2015-03-11 06:48 - 2015-03-06 00:10 - 00550912 _____ (Microsoft Corporation) C:\windows\SysWOW64\kerberos.dll
2015-03-11 06:48 - 2015-03-06 00:10 - 00259584 _____ (Microsoft Corporation) C:\windows\SysWOW64\msv1_0.dll
2015-03-11 06:48 - 2015-03-06 00:10 - 00248832 _____ (Microsoft Corporation) C:\windows\SysWOW64\schannel.dll
2015-03-11 06:48 - 2015-03-06 00:10 - 00221184 _____ (Microsoft Corporation) C:\windows\SysWOW64\ncrypt.dll
2015-03-11 06:48 - 2015-03-06 00:10 - 00172032 _____ (Microsoft Corporation) C:\windows\SysWOW64\wdigest.dll
2015-03-11 06:48 - 2015-03-06 00:10 - 00065536 _____ (Microsoft Corporation) C:\windows\SysWOW64\TSpkg.dll
2015-03-11 06:48 - 2015-03-06 00:10 - 00022016 _____ (Microsoft Corporation) C:\windows\SysWOW64\secur32.dll
2015-03-11 06:48 - 2015-03-06 00:10 - 00017408 _____ (Microsoft Corporation) C:\windows\SysWOW64\credssp.dll
2015-03-11 06:48 - 2015-03-06 00:09 - 00096768 _____ (Microsoft Corporation) C:\windows\SysWOW64\sspicli.dll
2015-03-11 06:48 - 2015-03-06 00:09 - 00050176 _____ (Microsoft Corporation) C:\windows\SysWOW64\auditpol.exe
2015-03-11 06:48 - 2015-03-06 00:07 - 00146432 _____ (Microsoft Corporation) C:\windows\SysWOW64\msaudite.dll
2015-03-11 06:48 - 2015-03-06 00:07 - 00060416 _____ (Microsoft Corporation) C:\windows\SysWOW64\msobjs.dll
2015-03-11 06:48 - 2015-03-06 00:06 - 00686080 _____ (Microsoft Corporation) C:\windows\SysWOW64\adtschema.dll
2015-03-11 06:48 - 2015-02-25 22:25 - 03204096 _____ (Microsoft Corporation) C:\windows\system32\win32k.sys
2015-03-11 06:48 - 2015-02-23 22:15 - 00389800 _____ (Microsoft Corporation) C:\windows\system32\iedkcs32.dll
2015-03-11 06:48 - 2015-02-23 21:32 - 00342696 _____ (Microsoft Corporation) C:\windows\SysWOW64\iedkcs32.dll
2015-03-11 06:48 - 2015-02-20 20:16 - 25021440 _____ (Microsoft Corporation) C:\windows\system32\mshtml.dll
2015-03-11 06:48 - 2015-02-20 19:41 - 12827648 _____ (Microsoft Corporation) C:\windows\SysWOW64\ieframe.dll
2015-03-11 06:48 - 2015-02-20 19:27 - 00418304 _____ (Microsoft Corporation) C:\windows\SysWOW64\dxtmsft.dll
2015-03-11 06:48 - 2015-02-20 19:27 - 00285696 _____ (Microsoft Corporation) C:\windows\SysWOW64\dxtrans.dll
2015-03-11 06:48 - 2015-02-20 19:25 - 19720192 _____ (Microsoft Corporation) C:\windows\SysWOW64\mshtml.dll
2015-03-11 06:48 - 2015-02-20 18:58 - 00092160 _____ (Microsoft Corporation) C:\windows\system32\mshtmled.dll
2015-03-11 06:48 - 2015-02-20 18:32 - 00076288 _____ (Microsoft Corporation) C:\windows\SysWOW64\mshtmled.dll
2015-03-11 06:48 - 2015-02-19 22:06 - 02724864 _____ (Microsoft Corporation) C:\windows\system32\mshtml.tlb
2015-03-11 06:48 - 2015-02-19 22:05 - 00004096 _____ (Microsoft Corporation) C:\windows\system32\ieetwcollectorres.dll
2015-03-11 06:48 - 2015-02-19 21:50 - 00066560 _____ (Microsoft Corporation) C:\windows\system32\iesetup.dll
2015-03-11 06:48 - 2015-02-19 21:49 - 00584192 _____ (Microsoft Corporation) C:\windows\system32\vbscript.dll
2015-03-11 06:48 - 2015-02-19 21:49 - 00048640 _____ (Microsoft Corporation) C:\windows\system32\ieetwproxystub.dll
2015-03-11 06:48 - 2015-02-19 21:48 - 02886144 _____ (Microsoft Corporation) C:\windows\system32\iertutil.dll
2015-03-11 06:48 - 2015-02-19 21:47 - 00088064 _____ (Microsoft Corporation) C:\windows\system32\MshtmlDac.dll
2015-03-11 06:48 - 2015-02-19 21:41 - 00054784 _____ (Microsoft Corporation) C:\windows\system32\jsproxy.dll
2015-03-11 06:48 - 2015-02-19 21:40 - 00034304 _____ (Microsoft Corporation) C:\windows\system32\iernonce.dll
2015-03-11 06:48 - 2015-02-19 21:36 - 00633856 _____ (Microsoft Corporation) C:\windows\system32\ieui.dll
2015-03-11 06:48 - 2015-02-19 21:35 - 00144384 _____ (Microsoft Corporation) C:\windows\system32\ieUnatt.exe
2015-03-11 06:48 - 2015-02-19 21:35 - 00114688 _____ (Microsoft Corporation) C:\windows\system32\ieetwcollector.exe
2015-03-11 06:48 - 2015-02-19 21:34 - 00814080 _____ (Microsoft Corporation) C:\windows\system32\jscript9diag.dll
2015-03-11 06:48 - 2015-02-19 21:32 - 06035456 _____ (Microsoft Corporation) C:\windows\system32\jscript9.dll
2015-03-11 06:48 - 2015-02-19 21:26 - 00968704 _____ (Microsoft Corporation) C:\windows\system32\MsSpellCheckingFacility.exe
2015-03-11 06:48 - 2015-02-19 21:22 - 02724864 _____ (Microsoft Corporation) C:\windows\SysWOW64\mshtml.tlb
2015-03-11 06:48 - 2015-02-19 21:22 - 00490496 _____ (Microsoft Corporation) C:\windows\system32\dxtmsft.dll
2015-03-11 06:48 - 2015-02-19 21:13 - 00077824 _____ (Microsoft Corporation) C:\windows\system32\JavaScriptCollectionAgent.dll
2015-03-11 06:48 - 2015-02-19 21:09 - 00503296 _____ (Microsoft Corporation) C:\windows\SysWOW64\vbscript.dll
2015-03-11 06:48 - 2015-02-19 21:08 - 00199680 _____ (Microsoft Corporation) C:\windows\system32\msrating.dll
2015-03-11 06:48 - 2015-02-19 21:08 - 00062464 _____ (Microsoft Corporation) C:\windows\SysWOW64\iesetup.dll
2015-03-11 06:48 - 2015-02-19 21:08 - 00047616 _____ (Microsoft Corporation) C:\windows\SysWOW64\ieetwproxystub.dll
2015-03-11 06:48 - 2015-02-19 21:06 - 00064000 _____ (Microsoft Corporation) C:\windows\SysWOW64\MshtmlDac.dll
2015-03-11 06:48 - 2015-02-19 21:05 - 00316928 _____ (Microsoft Corporation) C:\windows\system32\dxtrans.dll
2015-03-11 06:48 - 2015-02-19 21:03 - 02278400 _____ (Microsoft Corporation) C:\windows\SysWOW64\iertutil.dll
2015-03-11 06:48 - 2015-02-19 21:01 - 00047104 _____ (Microsoft Corporation) C:\windows\SysWOW64\jsproxy.dll
2015-03-11 06:48 - 2015-02-19 21:00 - 00030720 _____ (Microsoft Corporation) C:\windows\SysWOW64\iernonce.dll
2015-03-11 06:48 - 2015-02-19 20:58 - 00478208 _____ (Microsoft Corporation) C:\windows\SysWOW64\ieui.dll
2015-03-11 06:48 - 2015-02-19 20:56 - 00620032 _____ (Microsoft Corporation) C:\windows\SysWOW64\jscript9diag.dll
2015-03-11 06:48 - 2015-02-19 20:56 - 00115712 _____ (Microsoft Corporation) C:\windows\SysWOW64\ieUnatt.exe
2015-03-11 06:48 - 2015-02-19 20:49 - 00801280 _____ (Microsoft Corporation) C:\windows\system32\msfeeds.dll
2015-03-11 06:48 - 2015-02-19 20:49 - 00718848 _____ (Microsoft Corporation) C:\windows\system32\ie4uinit.exe
2015-03-11 06:48 - 2015-02-19 20:47 - 01359360 _____ (Microsoft Corporation) C:\windows\system32\mshtmlmedia.dll
2015-03-11 06:48 - 2015-02-19 20:46 - 02125824 _____ (Microsoft Corporation) C:\windows\system32\inetcpl.cpl
2015-03-11 06:48 - 2015-02-19 20:43 - 14398976 _____ (Microsoft Corporation) C:\windows\system32\ieframe.dll
2015-03-11 06:48 - 2015-02-19 20:41 - 00060416 _____ (Microsoft Corporation) C:\windows\SysWOW64\JavaScriptCollectionAgent.dll
2015-03-11 06:48 - 2015-02-19 20:37 - 00168960 _____ (Microsoft Corporation) C:\windows\SysWOW64\msrating.dll
2015-03-11 06:48 - 2015-02-19 20:30 - 04300288 _____ (Microsoft Corporation) C:\windows\SysWOW64\jscript9.dll
2015-03-11 06:48 - 2015-02-19 20:28 - 02358784 _____ (Microsoft Corporation) C:\windows\system32\wininet.dll
2015-03-11 06:48 - 2015-02-19 20:24 - 02052608 _____ (Microsoft Corporation) C:\windows\SysWOW64\inetcpl.cpl
2015-03-11 06:48 - 2015-02-19 20:24 - 00689152 _____ (Microsoft Corporation) C:\windows\SysWOW64\msfeeds.dll
2015-03-11 06:48 - 2015-02-19 20:23 - 01155072 _____ (Microsoft Corporation) C:\windows\SysWOW64\mshtmlmedia.dll
2015-03-11 06:48 - 2015-02-19 20:16 - 01548288 _____ (Microsoft Corporation) C:\windows\system32\urlmon.dll
2015-03-11 06:48 - 2015-02-19 20:03 - 00800768 _____ (Microsoft Corporation) C:\windows\system32\ieapfltr.dll
2015-03-11 06:48 - 2015-02-19 20:01 - 01888256 _____ (Microsoft Corporation) C:\windows\SysWOW64\wininet.dll
2015-03-11 06:48 - 2015-02-19 19:57 - 01311232 _____ (Microsoft Corporation) C:\windows\SysWOW64\urlmon.dll
2015-03-11 06:48 - 2015-02-19 19:55 - 00710144 _____ (Microsoft Corporation) C:\windows\SysWOW64\ieapfltr.dll
2015-03-11 06:48 - 2015-02-13 00:26 - 12875264 _____ (Microsoft Corporation) C:\windows\SysWOW64\shell32.dll
2015-03-11 06:48 - 2015-02-13 00:22 - 14177280 _____ (Microsoft Corporation) C:\windows\system32\shell32.dll
2015-03-11 06:48 - 2015-02-03 22:16 - 00465920 _____ (Microsoft Corporation) C:\windows\system32\WMPhoto.dll
2015-03-11 06:48 - 2015-02-03 21:54 - 00417792 _____ (Microsoft Corporation) C:\windows\SysWOW64\WMPhoto.dll
2015-03-11 06:48 - 2015-02-02 22:31 - 01424896 _____ (Microsoft Corporation) C:\windows\system32\WindowsCodecs.dll
2015-03-11 06:48 - 2015-02-02 22:31 - 00215552 _____ (Microsoft Corporation) C:\windows\system32\ubpm.dll
2015-03-11 06:48 - 2015-02-02 22:12 - 01230848 _____ (Microsoft Corporation) C:\windows\SysWOW64\WindowsCodecs.dll
2015-03-11 06:48 - 2015-02-02 22:12 - 00171520 _____ (Microsoft Corporation) C:\windows\SysWOW64\ubpm.dll
2015-03-11 06:48 - 2015-01-30 18:56 - 00459336 _____ (Microsoft Corporation) C:\windows\system32\Drivers\cng.sys
2015-03-11 06:48 - 2015-01-16 21:48 - 01067520 _____ (Microsoft Corporation) C:\windows\system32\msctf.dll
2015-03-11 06:48 - 2015-01-16 21:30 - 00828928 _____ (Microsoft Corporation) C:\windows\SysWOW64\msctf.dll
2015-03-03 19:03 - 2015-01-08 22:14 - 00950272 _____ (Microsoft Corporation) C:\windows\system32\perftrack.dll
2015-03-03 19:03 - 2015-01-08 22:14 - 00091136 _____ (Microsoft Corporation) C:\windows\system32\wdi.dll
2015-03-03 19:03 - 2015-01-08 22:14 - 00029696 _____ (Microsoft Corporation) C:\windows\system32\powertracker.dll
2015-03-03 19:03 - 2015-01-08 21:48 - 00076800 _____ (Microsoft Corporation) C:\windows\SysWOW64\wdi.dll
2015-03-01 09:54 - 2015-03-01 09:54 - 01088320 _____ (Download Manager) C:\Users\dwain and patti\Downloads\Unconfirmed 355349.crdownload
2015-02-25 08:06 - 2015-01-08 18:44 - 00419936 _____ () C:\windows\SysWOW64\locale.nls
2015-02-25 08:06 - 2015-01-08 18:43 - 00419936 _____ () C:\windows\system32\locale.nls
2015-02-22 14:30 - 2015-02-22 14:30 - 13087456 _____ (Microsoft Corporation) C:\Users\dwain and patti\Downloads\Silverlight_x64.exe
 
==================== One Month Modified Files and Folders =======
 
(If an entry is included in the fixlist, the file\folder will be moved.)
 
2015-03-16 08:54 - 2012-08-26 17:40 - 01997171 _____ () C:\windows\WindowsUpdate.log
2015-03-16 08:51 - 2012-05-23 02:29 - 00000000 ____D () C:\ProgramData\PDFC
2015-03-16 08:50 - 2015-02-04 18:46 - 00000020 _____ () C:\Users\dwain and patti\AppData\Roaming\appdataFr3.bin
2015-03-16 08:50 - 2012-11-04 18:08 - 00000894 _____ () C:\windows\Tasks\GoogleUpdateTaskMachineCore.job
2015-03-16 08:50 - 2009-07-14 00:08 - 00000006 ____H () C:\windows\Tasks\SA.DAT
2015-03-16 08:50 - 2009-07-13 23:51 - 00133385 _____ () C:\windows\setupact.log
2015-03-16 07:02 - 2012-09-01 22:42 - 00000948 _____ () C:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3651360348-2033358078-3460233437-1000UA.job
2015-03-16 07:02 - 2012-09-01 22:42 - 00000896 _____ () C:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3651360348-2033358078-3460233437-1000Core.job
2015-03-16 06:43 - 2009-07-13 23:45 - 00024608 ____H () C:\windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2015-03-16 06:43 - 2009-07-13 23:45 - 00024608 ____H () C:\windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2015-03-16 06:41 - 2009-07-14 00:13 - 00783424 _____ () C:\windows\system32\PerfStringBackup.INI
2015-03-15 21:00 - 2014-08-23 20:56 - 00000372 _____ () C:\windows\Tasks\HPCeeScheduleFordwain and patti.job
2015-03-15 21:00 - 2014-03-23 06:17 - 00000830 _____ () C:\windows\Tasks\Adobe Flash Player Updater.job
2015-03-15 21:00 - 2012-11-04 18:08 - 00000898 _____ () C:\windows\Tasks\GoogleUpdateTaskMachineUA.job
2015-03-15 13:44 - 2012-05-23 02:32 - 00000000 ____D () C:\ProgramData\Norton
2015-03-15 07:15 - 2010-11-20 22:47 - 01124434 _____ () C:\windows\PFRO.log
2015-03-12 18:50 - 2009-07-13 22:20 - 00000000 ____D () C:\windows\rescache
2015-03-12 06:44 - 2009-07-13 23:45 - 00311408 _____ () C:\windows\system32\FNTCACHE.DAT
2015-03-12 06:43 - 2009-07-13 22:20 - 00000000 ____D () C:\windows\SysWOW64\Dism
2015-03-12 06:43 - 2009-07-13 22:20 - 00000000 ____D () C:\windows\system32\Dism
2015-03-11 07:24 - 2013-08-15 07:05 - 00000000 ____D () C:\windows\system32\MRT
2015-03-11 07:17 - 2012-10-07 21:08 - 122905848 _____ (Microsoft Corporation) C:\windows\system32\MRT.exe
2015-03-09 20:10 - 2014-08-23 20:56 - 00003246 _____ () C:\windows\System32\Tasks\HPCeeScheduleFordwain and patti
2015-03-09 20:10 - 2012-08-27 20:13 - 00000052 _____ () C:\windows\SysWOW64\DOErrors.log
2015-03-04 15:37 - 2009-07-14 00:08 - 00032558 _____ () C:\windows\Tasks\SCHEDLGU.TXT
2015-03-04 06:32 - 2009-07-13 22:20 - 00000000 ____D () C:\windows\tracing
2015-03-02 19:25 - 2014-12-28 17:13 - 00000000 ____D () C:\ProgramData\1078601655
 
==================== Files in the root of some directories =======
 
2015-02-04 18:46 - 2015-03-16 08:50 - 0000020 _____ () C:\Users\dwain and patti\AppData\Roaming\appdataFr3.bin
 
Some content of TEMP:
====================
C:\Users\dwain and patti\AppData\Local\Temp\Quarantine.exe
C:\Users\dwain and patti\AppData\Local\Temp\sqlite3.dll
 
 
==================== Bamital & volsnap Check =================
 
(There is no automatic fix for files that do not pass verification.)
 
C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\SysWOW64\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed
 
 
LastRegBack: 2015-03-15 09:56
 
==================== End Of Log ============================
Addition
Additional scan result of Farbar Recovery Scan Tool (x64) Version: 11-03-2015
Ran by dwain and patti at 2015-03-16 08:55:37
Running from C:\Users\dwain and patti\Desktop
Boot Mode: Normal
==========================================================
 
 
==================== Security Center ========================
 
(If an entry is included in the fixlist, it will be removed.)
 
AV: Norton Security (Enabled - Up to date) {53C7D717-52E2-B95E-FA61-6F32ECC805DB}
AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: Norton Security (Enabled - Up to date) {E8A636F3-74D8-B6D0-C0D1-5440974F4F66}
FW: Norton Security (Enabled) {6BFC5632-188D-B806-D13E-C607121B42A0}
 
==================== Installed Programs ======================
 
(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)
 
802.11n Wireless LAN Card (HKLM-x32\...\{8FC4F1DD-F7FD-4766-804D-3C8FF1D309AF}) (Version: 3.02.03.0 - Ralink)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 2.6.0.19120 - Adobe Systems Incorporated)
Adobe Flash Player 16 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 16.0.0.305 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.1 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.1.4.154 - Adobe Systems, Inc.)
AMD Catalyst Install Manager (HKLM\...\{601B10F8-06B0-2EB1-CCAD-C3F7D7E32FD1}) (Version: 3.0.842.0 - Advanced Micro Devices, Inc.)
Bejeweled 3 (x32 Version: 2.2.0.97 - WildTangent) Hidden
Blackhawk Striker 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden
Chuzzle Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
Cradle of Rome 2 (x32 Version: 2.2.0.98 - WildTangent) Hidden
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
DirectX for Managed Code Update (Summer 2004) (x32 Version: 9.02.2904 - Microsoft) Hidden
Dora's World Adventure (x32 Version: 2.2.0.95 - WildTangent) Hidden
Facebook (HKLM-x32\...\{8AE50893-3A87-4439-9A57-942ED43F7189}) (Version: 1.1.0004 - Hewlett-Packard)
Farm Frenzy (x32 Version: 2.2.0.98 - WildTangent) Hidden
Farmscapes (x32 Version: 2.2.0.98 - WildTangent) Hidden
FATE (x32 Version: 2.2.0.97 - WildTangent) Hidden
Final Drive Fury (x32 Version: 2.2.0.95 - WildTangent) Hidden
Google Chrome (HKU\S-1-5-21-3651360348-2033358078-3460233437-1000\...\Google Chrome) (Version: 39.0.2171.95 - Google Inc.)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Hewlett-Packard ACLM.NET v1.2.2.3 (x32 Version: 1.00.0000 - Hewlett-Packard Company) Hidden
Hoyle Card Games (x32 Version: 2.2.0.95 - WildTangent) Hidden
HP Application Assistant (HKLM\...\{B34A07DD-C6F7-414A-AE63-01019482EAF0}) (Version: 1.0.393.3870 - Hewlett-Packard)
HP Calendar (HKLM-x32\...\{2B38E0FA-D8A5-4EBF-A018-E3C1C8E7A2E2}) (Version: 5.1.4245.23508 - Hewlett-Packard)
HP Clock (HKLM-x32\...\{0EEC4E49-D4C2-4E23-87F2-B5641F1A09E4}) (Version: 5.1.4244.16367 - Hewlett-Packard)
HP Games (HKLM-x32\...\WildTangent hp Master Uninstall) (Version: 1.0.2.5 - WildTangent)
HP LinkUp (HKLM-x32\...\{7E750542-55BC-4300-8B7B-AC2A762FB435}) (Version: 2.01.029 - Hewlett-Packard)
HP Magic Canvas (HKLM-x32\...\{DDFDC9D6-4220-41F8-BF9A-8E7512C4EF52}) (Version: 5.1.15.0 - Hewlett-Packard)
HP Notes (HKLM-x32\...\{86BAB08A-5E66-4C53-82E3-C1E91673C7CA}) (Version: 5.1.4274.30382 - Hewlett-Packard)
HP Odometer (HKLM-x32\...\{B8AC1A89-FFD1-4F97-8051-E505A160F562}) (Version: 2.10.0000 - Hewlett-Packard)
HP RSS (HKLM-x32\...\{A35E58D6-2A0F-4051-983B-79342081338E}) (Version: 5.1.4301.21494 - Hewlett-Packard)
HP Setup (HKLM-x32\...\{F5E7D9AF-60F6-4A30-87E3-4EA94D322CE1}) (Version: 9.0.15130.3904 - Hewlett-Packard Company)
HP Setup Manager (HKLM-x32\...\{AE856388-AFAD-4753-81DF-D96B19D0A17C}) (Version: 1.2.15145.3905 - Hewlett-Packard Company)
HP Support Assistant (HKLM-x32\...\{E35A3B13-78CD-4967-8AC8-AA9FDA693EDE}) (Version: 7.4.45.4 - Hewlett-Packard Company)
HP Support Information (HKLM-x32\...\{B2B7B1C8-7C8B-476C-BE2C-049731C55992}) (Version: 11.00.0001 - Hewlett-Packard)
HP TouchSmart RecipeBox (HKLM-x32\...\{20714B53-FC73-4F9C-9687-49EB237D6FD7}) (Version: 3.0.3830.27730 - Hewlett-Packard)
HP Update (HKLM-x32\...\{2EFA4E4C-7B5F-48F7-A1C0-1AA882B7A9C3}) (Version: 5.003.001.001 - Hewlett-Packard)
HP Vision Hardware Diagnostics (HKLM\...\{D79A02E9-6713-4335-9668-AAC7474C0C0E}) (Version: 2.12.1.0 - Hewlett-Packard)
HP Weather (HKLM-x32\...\{8364E531-493B-4B05-8041-09D5CE38B975}) (Version: 5.1.4295.16450 - Hewlett-Packard)
Jewel Match 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden
Jewel Quest Mysteries: The Seventh Gate Collector's Edition (x32 Version: 2.2.0.98 - WildTangent) Hidden
John Deere Drive Green (x32 Version: 2.2.0.95 - WildTangent) Hidden
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.4507 - CyberLink Corp.)
LabelPrint (x32 Version: 2.5.4507 - CyberLink Corp.) Hidden
Letters from Nowhere 2 (x32 Version: 2.2.0.97 - WildTangent) Hidden
LibreOffice 3.5 (HKLM-x32\...\{EF790F1C-CB0C-4B95-8C54-60783F3B6661}) (Version: 3.5.4.2 - The Document Foundation)
Linksys Connect (HKLM-x32\...\Linksys Connect) (Version: 1.5.13225.3 - Linksys LLC)
Luxor HD (x32 Version: 2.2.0.98 - WildTangent) Hidden
Mah Jong Medley (x32 Version: 2.2.0.95 - WildTangent) Hidden
Mesh Runtime (x32 Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft Mathematics (HKLM-x32\...\{4D090F70-6F08-4B60-9357-A1DFD4458F09}) (Version: 4.0 - Microsoft Corporation)
Microsoft Office 2010 (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Click-to-Run 2010 (HKLM-x32\...\Office14.Click2Run) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Starter 2010 - English (HKLM-x32\...\{90140011-0066-0409-0000-0000000FF1CE}) (Version: 14.0.5139.5005 - Microsoft Corporation)
Microsoft PowerPoint Viewer (HKLM-x32\...\{95140000-00AF-0409-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (HKLM\...\{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (HKLM-x32\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Norton Online Backup (HKLM-x32\...\{40A66DF6-22D3-44B5-A7D3-83B118A2C0DC}) (Version: 2.1.17869 - Symantec Corporation)
Norton Security (HKLM-x32\...\NS) (Version: 22.1.0.9 - Symantec Corporation)
opensource (x32 Version: 1.0.14960.3876 - Your Company Name) Hidden
PDF Complete Special Edition (HKLM-x32\...\PDF Complete) (Version: 4.0.65 - PDF Complete, Inc)
Penguins! (x32 Version: 2.2.0.98 - WildTangent) Hidden
Plants vs. Zombies - Game of the Year (x32 Version: 2.2.0.98 - WildTangent) Hidden
PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation)
PlayReady PC Runtime x86 (HKLM-x32\...\{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}) (Version: 1.3.0 - Microsoft Corporation)
Poker Superstars III (x32 Version: 2.2.0.95 - WildTangent) Hidden
Polar Bowler (x32 Version: 2.2.0.97 - WildTangent) Hidden
Polar Golfer (x32 Version: 2.2.0.98 - WildTangent) Hidden
PressReader (HKLM-x32\...\{912CED74-88D3-4C5B-ACB0-132318649765}) (Version: 5.11.0721.0 -  NewspaperDirect Inc.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6387 - Realtek Semiconductor Corp.)
Recovery Manager (x32 Version: 5.5.0.4424 - CyberLink Corp.) Hidden
Remote Graphics Receiver (HKLM-x32\...\{16FC3056-90C0-4757-8A68-64D8DA846ADA}) (Version: 5.4.5 - Hewlett-Packard)
RollerCoaster Tycoon 3: Platinum (x32 Version: 2.2.0.98 - WildTangent) Hidden
swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
The Treasures of Mystery Island: The Ghost Ship (x32 Version: 2.2.0.98 - WildTangent) Hidden
Torchlight (x32 Version: 2.2.0.98 - WildTangent) Hidden
TSHostedAppLauncher (x32 Version: 5.1.15.0 - Hewlett-Packard) Hidden
Unity Web Player (HKU\S-1-5-21-3651360348-2033358078-3460233437-1000\...\UnityWebPlayer) (Version: 4.6.0f3 - Unity Technologies ApS)
Update Installer for WildTangent Games App (x32 Version:  - WildTangent) Hidden
UpdateAdmin (HKLM-x32\...\{07B4B423-E4DA-47D1-8327-B589EB4BEB58}) (Version: 2.0.1885 - DownloadAdmin)
VideoPerformer (HKLM-x32\...\VideoPerformer) (Version:  - PerformerSoft LLC) <==== ATTENTION
Virtual Villagers 4 - The Tree of Life (x32 Version: 2.2.0.98 - WildTangent) Hidden
WildTangent Games App (HP Games) (x32 Version: 4.0.5.32 - WildTangent) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3538.0513 - Microsoft Corporation)
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
Zinio Reader 4 (HKLM-x32\...\ZinioReader4) (Version: 4.2.4164 - Zinio LLC)
Zinio Reader 4 (x32 Version: 4.2.4164 - Zinio LLC) Hidden
Zoominto (HKLM-x32\...\{9B149088-3FB6-875E-C1A4-A25A6E9D278D}) (Version:  - "") <==== ATTENTION
Zuma's Revenge (x32 Version: 2.2.0.98 - WildTangent) Hidden
 
==================== Custom CLSID (selected items): ==========================
 
(If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.)
 
CustomCLSID: HKU\S-1-5-21-3651360348-2033358078-3460233437-1000_Classes\CLSID\{0F22A205-CFB0-4679-8499-A6F44A80A208}\InprocServer32 -> C:\Users\dwain and patti\AppData\Local\Google\Update\1.3.25.5\psuser_64.dll No File
CustomCLSID: HKU\S-1-5-21-3651360348-2033358078-3460233437-1000_Classes\CLSID\{355EC88A-02E2-4547-9DEE-F87426484BD1}\InprocServer32 -> C:\Users\dwain and patti\AppData\Local\Google\Update\1.3.23.9\psuser_64.dll No File
CustomCLSID: HKU\S-1-5-21-3651360348-2033358078-3460233437-1000_Classes\CLSID\{90B3DFBF-AF6A-4EA0-8899-F332194690F8}\InprocServer32 -> C:\Users\dwain and patti\AppData\Local\Google\Update\1.3.24.15\psuser_64.dll No File
CustomCLSID: HKU\S-1-5-21-3651360348-2033358078-3460233437-1000_Classes\CLSID\{D0336C0B-7919-4C04-8CCE-2EBAE2ECE8C9}\InprocServer32 -> C:\Users\dwain and patti\AppData\Local\Google\Update\1.3.25.11\psuser_64.dll (Google Inc.)
CustomCLSID: HKU\S-1-5-21-3651360348-2033358078-3460233437-1000_Classes\CLSID\{E8CF3E55-F919-49D9-ABC0-948E6CB34B9F}\InprocServer32 -> C:\Users\dwain and patti\AppData\Local\Google\Update\1.3.25.11\psuser_64.dll (Google Inc.)
CustomCLSID: HKU\S-1-5-21-3651360348-2033358078-3460233437-1000_Classes\CLSID\{FE498BAB-CB4C-4F88-AC3F-3641AAAF5E9E}\InprocServer32 -> C:\Users\dwain and patti\AppData\Local\Google\Update\1.3.24.7\psuser_64.dll No File
 
==================== Restore Points  =========================
 
12-02-2015 08:02:48 Windows Update
21-02-2015 13:42:56 Scheduled Checkpoint
25-02-2015 08:06:07 Windows Update
03-03-2015 21:45:40 Windows Update
11-03-2015 07:13:30 Windows Update
15-03-2015 15:17:24 Removed Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319
15-03-2015 15:18:45 Removed Microsoft Visual C++ 2005 Redistributable (x64)
 
==================== Hosts content: ==========================
 
(If needed Hosts: directive could be included in the fixlist to reset Hosts.)
 
2009-07-13 21:34 - 2009-06-10 16:00 - 00000824 ____A C:\windows\system32\Drivers\etc\hosts
 
==================== Scheduled Tasks (whitelisted) =============
 
(If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.)
 
Task: {150CF2FA-5FFB-42A2-9F77-22F3B4470372} - System32\Tasks\GoogleUpdateTaskUserS-1-5-21-3651360348-2033358078-3460233437-1000Core => C:\Users\dwain and patti\AppData\Local\Google\Update\GoogleUpdate.exe [2012-09-01] (Google Inc.)
Task: {3797D1DB-BD22-45D4-BAAE-507BCD2C2A36} - System32\Tasks\HPCeeScheduleFordwain and patti => C:\Program Files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2011-07-15] (Hewlett-Packard)
Task: {387FB905-C508-4E4B-A5C4-56B1FBA8A369} - System32\Tasks\Norton WSC Integration => C:\Program Files (x86)\Norton Security\Engine\22.1.0.9\WSCStub.exe [2014-12-10] (Symantec Corporation)
Task: {3EFBF050-8889-4B68-9FA8-DC3E88DD7C7D} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2014-10-17] (Google Inc.)
Task: {4AA2E1ED-6474-487E-8664-30FDF00FBC07} - System32\Tasks\RMCreator => C:\Program Files (x86)\Hewlett-Packard\Recovery\Reminder.exe [2011-08-23] (CyberLink)
Task: {5A0F2A11-1187-442F-85BA-1B6541C87A4D} - System32\Tasks\Norton Security\Norton Error Processor => C:\Program Files (x86)\Norton Security\Engine\22.1.0.9\SymErr.exe [2014-12-03] (Symantec Corporation)
Task: {5EC17968-9A1F-46DE-8FD8-80CA809708D9} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2014-10-17] (Google Inc.)
Task: {70809DB3-301F-4FA8-AE28-CFDD2047C151} - System32\Tasks\Hewlett-Packard\HP Support Assistant\HP Support Assistant Quick Start => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe [2013-11-04] (Hewlett-Packard Company)
Task: {708C55C7-0AED-4977-95C4-F24CD5B44304} - System32\Tasks\GoogleUpdateTaskUserS-1-5-21-3651360348-2033358078-3460233437-1000UA => C:\Users\dwain and patti\AppData\Local\Google\Update\GoogleUpdate.exe [2012-09-01] (Google Inc.)
Task: {7E6B8B66-5AC8-4169-9B0F-4E073BEC323F} - System32\Tasks\Hewlett-Packard\HP Support Assistant\Update Check => C:\ProgramData\Hewlett-Packard\HP Support Framework\Resources\Updater7\HPSFUpdater.exe [2014-05-12] (Hewlett-Packard Company)
Task: {840946D2-1BBE-4548-89B0-55487515D3F3} - System32\Tasks\{0219B1F8-0AEF-4413-80E4-C304D9A1AC42} => pcalua.exe -a "C:\Users\dwain and patti\Downloads\Shockwave_Installer_Slim (3).exe" -d "C:\Users\dwain and patti\Downloads"
Task: {91450DED-0946-4C6E-B971-F8A5C425A4AB} - System32\Tasks\Hewlett-Packard\HP Support Assistant\WarrantyChecker_DeviceScan => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPWarrantyCheck\HPWarrantyChecker.exe [2015-01-21] (Hewlett-Packard)
Task: {A5D11C44-87DC-4199-8BDD-B7BCFA4E9541} - System32\Tasks\OfficeSoftwareProtectionPlatform\SvcRestartTask => Sc.exe start osppsvc
Task: {AA3096F9-965B-47A3-9ED1-573B1C7BE6C4} - System32\Tasks\Hewlett-Packard\HP Support Assistant\WarrantyChecker => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPWarrantyCheck\HPWarrantyChecker.exe [2015-01-21] (Hewlett-Packard)
Task: {BBDC0B0E-4521-48CC-8F9A-28176D39C6E0} - System32\Tasks\Adobe Flash Player Updater => C:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2015-02-04] (Adobe Systems Incorporated)
Task: {C5B1F369-0EA0-471C-A11C-C43ABC1F75CF} - System32\Tasks\Hewlett-Packard\HP Support Assistant\PC Health Analysis => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe [2013-11-04] (Hewlett-Packard Company)
Task: {CA30D4FF-00B4-4306-B3AE-7142E0BD167C} - System32\Tasks\Norton Security\Norton Error Analyzer => C:\Program Files (x86)\Norton Security\Engine\22.1.0.9\SymErr.exe [2014-12-03] (Symantec Corporation)
Task: {F3DDA61E-35E7-4612-8828-5D235E2233EA} - System32\Tasks\UpdateAdmin => C:\Users\dwain and patti\AppData\Local\UpdateAdmin\UpdateAdmin.exe <==== ATTENTION
Task: C:\windows\Tasks\Adobe Flash Player Updater.job => C:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
Task: C:\windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3651360348-2033358078-3460233437-1000Core.job => C:\Users\dwain and patti\AppData\Local\Google\Update\GoogleUpdate.exe
Task: C:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3651360348-2033358078-3460233437-1000UA.job => C:\Users\dwain and patti\AppData\Local\Google\Update\GoogleUpdate.exe
Task: C:\windows\Tasks\HPCeeScheduleFordwain and patti.job => C:\Program Files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe
 
==================== Loaded Modules (whitelisted) ==============
 
2011-09-08 15:53 - 2011-09-08 15:53 - 00369152 _____ () C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLI.Aspect.CrossDisplay.Graphics.Dashboard.dll
2011-08-02 14:41 - 2011-08-02 14:41 - 00098304 _____ () c:\Program Files (x86)\ATI Technologies\ATI.ACE\Branding\Branding.dll
2014-12-12 19:03 - 2014-12-05 20:50 - 01077064 _____ () C:\Users\dwain and patti\AppData\Local\Google\Chrome\Application\39.0.2171.95\libglesv2.dll
2014-12-12 19:03 - 2014-12-05 20:50 - 00211272 _____ () C:\Users\dwain and patti\AppData\Local\Google\Chrome\Application\39.0.2171.95\libegl.dll
2014-12-12 19:03 - 2014-12-05 20:50 - 09009480 _____ () C:\Users\dwain and patti\AppData\Local\Google\Chrome\Application\39.0.2171.95\pdf.dll
2014-12-12 19:03 - 2014-12-05 20:50 - 01677128 _____ () C:\Users\dwain and patti\AppData\Local\Google\Chrome\Application\39.0.2171.95\ffmpegsumo.dll
 
==================== Alternate Data Streams (whitelisted) =========
 
(If an entry is included in the fixlist, only the Alternate Data Streams will be removed.)
 
AlternateDataStreams: C:\ProgramData\Temp:2CB9631F
AlternateDataStreams: C:\ProgramData\Temp:61FA4815
AlternateDataStreams: C:\ProgramData\Temp:A1D3FEF0
AlternateDataStreams: C:\Users\dwain and patti\Downloads\Fwd_ A Short Walk at the White House.eml:OECustomProperty
AlternateDataStreams: C:\Users\dwain and patti\Downloads\mime-attachment.email.eml:OECustomProperty
 
==================== Safe Mode (whitelisted) ===================
 
(If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)
 
 
==================== EXE Association (whitelisted) ===============
 
(If an entry is included in the fixlist, the default will be restored. None default entries will be removed.)
 
 
==================== Other Areas ============================
 
(Currently there is no automatic fix for this section.)
 
HKU\S-1-5-21-3651360348-2033358078-3460233437-1000\Control Panel\Desktop\\Wallpaper -> C:\Users\dwain and patti\AppData\Roaming\Microsoft\Windows\Themes\TranscodedWallpaper.jpg
DNS Servers: 75.75.75.75 - 75.75.76.76
 
==================== MSCONFIG/TASK MANAGER disabled items ==
 
(Currently there is no automatic fix for this section.)
 
 
==================== Accounts: =============================
 
Administrator (S-1-5-21-3651360348-2033358078-3460233437-500 - Administrator - Disabled)
dwain and patti (S-1-5-21-3651360348-2033358078-3460233437-1000 - Administrator - Enabled) => C:\Users\dwain and patti
Guest (S-1-5-21-3651360348-2033358078-3460233437-501 - Limited - Disabled)
HomeGroupUser$ (S-1-5-21-3651360348-2033358078-3460233437-1002 - Limited - Enabled)
 
==================== Faulty Device Manager Devices =============
 
 
==================== Event log errors: =========================
 
Application errors:
==================
Error: (03/12/2015 06:19:27 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: chrome.exe, version: 39.0.2171.95, time stamp: 0x548243f3
Faulting module name: chrome.dll, version: 39.0.2171.95, time stamp: 0x54823ff4
Exception code: 0xc0000005
Fault offset: 0x00303ddf
Faulting process id: 0xa6c
Faulting application start time: 0xchrome.exe0
Faulting application path: chrome.exe1
Faulting module path: chrome.exe2
Report Id: chrome.exe3
 
Error: (02/07/2015 08:28:25 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 11.0.9600.17496, time stamp: 0x546fddcc
Faulting module name: SteadyVideo.dll_unloaded, version: 0.0.0.0, time stamp: 0x4de6e011
Exception code: 0xc0000005
Fault offset: 0x746b1cd8
Faulting process id: 0x13c0
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3
 
Error: (02/06/2015 08:21:39 PM) (Source: VSS) (EventID: 8194) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.
 
 
Operation:
   Gathering Writer Data
 
Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {e041abb2-9c0b-4300-8667-ecc72710d6fd}
 
Error: (02/02/2015 10:47:48 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 11.0.9600.17496, time stamp: 0x546fddcc
Faulting module name: SiteRank.dll_unloaded, version: 0.0.0.0, time stamp: 0x53328ce8
Exception code: 0xc0000005
Fault offset: 0x06b41d60
Faulting process id: 0x12d4
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3
 
Error: (02/02/2015 07:41:11 AM) (Source: VSS) (EventID: 8194) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.
 
 
Operation:
   Gathering Writer Data
 
Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {59061158-da3d-46b5-a7a4-df859129679e}
 
Error: (01/16/2015 07:31:01 AM) (Source: pdfsvc.exe) (EventID: 1) (User: )
Description: The service process could not connect to the service controller
 
Error: (01/15/2015 09:08:53 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: rgreceiver.exe, version: 5.4.5.0, time stamp: 0x4d0064ef
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00799fa7
Faulting process id: 0xb78
Faulting application start time: 0xrgreceiver.exe0
Faulting application path: rgreceiver.exe1
Faulting module path: rgreceiver.exe2
Report Id: rgreceiver.exe3
 
Error: (01/09/2015 09:20:09 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 11.0.9600.17496, time stamp: 0x546fddcc
Faulting module name: SteadyVideo.dll_unloaded, version: 0.0.0.0, time stamp: 0x4de6e011
Exception code: 0xc0000005
Fault offset: 0x65dd1cd8
Faulting process id: 0xec8
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3
 
Error: (12/28/2014 05:21:11 PM) (Source: SideBySide) (EventID: 80) (User: )
Description: Activation context generation failed for "C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest1".Error in manifest or policy file "C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest2" on line C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.
Component 2: C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
 
Error: (12/21/2014 08:23:49 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 11.0.9600.17496, time stamp: 0x546fddcc
Faulting module name: SteadyVideo.dll_unloaded, version: 0.0.0.0, time stamp: 0x4de6e011
Exception code: 0xc0000005
Fault offset: 0x6f131cd8
Faulting process id: 0x18d0
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3
 
 
System errors:
=============
Error: (03/16/2015 08:51:31 AM) (Source: NetBT) (EventID: 4321) (User: )
Description: The name "DWAINPATTI     :20" could not be registered on the interface with IP address 192.168.1.145.
The computer with the IP address 192.168.1.1 did not allow the name to be claimed by
this computer.
 
Error: (03/16/2015 08:51:31 AM) (Source: NetBT) (EventID: 4321) (User: )
Description: The name "DWAINPATTI     :20" could not be registered on the interface with IP address 192.168.1.143.
The computer with the IP address 192.168.1.1 did not allow the name to be claimed by
this computer.
 
Error: (03/16/2015 08:51:31 AM) (Source: Server) (EventID: 2505) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{6272673D-D574-4F76-8CAC-F59BEBA992F2} because another computer on the network has the same name.  The server could not start.
 
Error: (03/16/2015 08:51:31 AM) (Source: Server) (EventID: 2505) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{D2BD3D58-419F-4898-AC6F-3962897DD6F1} because another computer on the network has the same name.  The server could not start.
 
Error: (03/16/2015 08:50:50 AM) (Source: NetBT) (EventID: 4321) (User: )
Description: The name "DWAINPATTI     :0" could not be registered on the interface with IP address 192.168.1.145.
The computer with the IP address 192.168.1.1 did not allow the name to be claimed by
this computer.
 
Error: (03/16/2015 08:50:47 AM) (Source: NetBT) (EventID: 4321) (User: )
Description: The name "DWAINPATTI     :0" could not be registered on the interface with IP address 192.168.1.143.
The computer with the IP address 192.168.1.1 did not allow the name to be claimed by
this computer.
 
Error: (03/16/2015 06:36:12 AM) (Source: NetBT) (EventID: 4321) (User: )
Description: The name "DWAINPATTI     :20" could not be registered on the interface with IP address 192.168.1.145.
The computer with the IP address 192.168.1.1 did not allow the name to be claimed by
this computer.
 
Error: (03/16/2015 06:36:12 AM) (Source: NetBT) (EventID: 4321) (User: )
Description: The name "DWAINPATTI     :20" could not be registered on the interface with IP address 192.168.1.143.
The computer with the IP address 192.168.1.1 did not allow the name to be claimed by
this computer.
 
Error: (03/16/2015 06:36:12 AM) (Source: Server) (EventID: 2505) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{6272673D-D574-4F76-8CAC-F59BEBA992F2} because another computer on the network has the same name.  The server could not start.
 
Error: (03/16/2015 06:36:12 AM) (Source: Server) (EventID: 2505) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{D2BD3D58-419F-4898-AC6F-3962897DD6F1} because another computer on the network has the same name.  The server could not start.
 
 
Microsoft Office Sessions:
=========================
Error: (03/12/2015 06:19:27 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: chrome.exe39.0.2171.95548243f3chrome.dll39.0.2171.9554823ff4c000000500303ddfa6c01d05d1aecf5cb25C:\Users\dwain and patti\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\dwain and patti\AppData\Local\Google\Chrome\Application\39.0.2171.95\chrome.dll39f9489c-c90e-11e4-ba13-4c72b908f2f9
 
Error: (02/07/2015 08:28:25 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: IEXPLORE.EXE11.0.9600.17496546fddccSteadyVideo.dll_unloaded0.0.0.04de6e011c0000005746b1cd813c001d042d9ebd968f0C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXESteadyVideo.dll3167a8e4-aecd-11e4-9479-4c72b908f2f9
 
Error: (02/06/2015 08:21:39 PM) (Source: VSS) (EventID: 8194) (User: )
Description: 0x80070005, Access is denied.
 
 
Operation:
   Gathering Writer Data
 
Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {e041abb2-9c0b-4300-8667-ecc72710d6fd}
 
Error: (02/02/2015 10:47:48 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: IEXPLORE.EXE11.0.9600.17496546fddccSiteRank.dll_unloaded0.0.0.053328ce8c000000506b41d6012d401d03eff942aceafC:\Program Files (x86)\Internet Explorer\IEXPLORE.EXESiteRank.dlld61d70c1-aaf2-11e4-92f3-4c72b908f2f9
 
Error: (02/02/2015 07:41:11 AM) (Source: VSS) (EventID: 8194) (User: )
Description: 0x80070005, Access is denied.
 
 
Operation:
   Gathering Writer Data
 
Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {59061158-da3d-46b5-a7a4-df859129679e}
 
Error: (01/16/2015 07:31:01 AM) (Source: pdfsvc.exe) (EventID: 1) (User: )
Description: The service process could not connect to the service controller
 
Error: (01/15/2015 09:08:53 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: rgreceiver.exe5.4.5.04d0064efunknown0.0.0.000000000c000000500799fa7b7801d03131573b799eC:\Program Files (x86)\Hewlett-Packard\Remote Graphics Receiver\rgreceiver.exeunknown9e29e582-9d24-11e4-870d-4c72b908f2f9
 
Error: (01/09/2015 09:20:09 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: IEXPLORE.EXE11.0.9600.17496546fddccSteadyVideo.dll_unloaded0.0.0.04de6e011c000000565dd1cd8ec801d02c17594647caC:\Program Files (x86)\Internet Explorer\IEXPLORE.EXESteadyVideo.dll9d550b2d-980a-11e4-86b5-4c72b908f2f9
 
Error: (12/28/2014 05:21:11 PM) (Source: SideBySide) (EventID: 80) (User: )
Description: C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Users\dwain and patti\AppData\Local\TNT2\2.0.0.1918\TNT2User.exe
 
Error: (12/21/2014 08:23:49 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: IEXPLORE.EXE11.0.9600.17496546fddccSteadyVideo.dll_unloaded0.0.0.04de6e011c00000056f131cd818d001d01d2155ac7e8fC:\Program Files (x86)\Internet Explorer\IEXPLORE.EXESteadyVideo.dll9921a9f7-8914-11e4-94c0-4c72b908f2f9
 
 
==================== Memory info =========================== 
 
Processor: AMD A6-3620 APU with Radeon™ HD Graphics
Percentage of memory in use: 31%
Total physical RAM: 5608.6 MB
Available physical RAM: 3867.12 MB
Total Pagefile: 11215.38 MB
Available Pagefile: 9178.7 MB
Total Virtual: 8192 MB
Available Virtual: 8191.85 MB
 
==================== Drives ================================
 
Drive c: (OS) (Fixed) (Total:448.69 GB) (Free:389.61 GB) NTFS ==>[System with boot components (obtained from reading drive)]
Drive d: (HP_RECOVERY) (Fixed) (Total:16.85 GB) (Free:2.11 GB) NTFS
 
==================== MBR & Partition Table ==================
 
========================================================
Disk: 0 (Size: 465.8 GB) (Disk ID: B17355EE)
 
Partition: GPT Partition Type.
 
==================== End Of Log ============================
 
Any help is greatly appreciated
Tyler

 


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#2
tylerearnest

tylerearnest

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  • 10 posts

I forgot to mention, it is Windows 7 64-Bit


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#3
BrianDrab

BrianDrab

    Trusted Helper

  • Malware Removal
  • 3,583 posts

Hi. My name is Brian, and I would be happy to look into your issue. Sorry for the delay.
 


- General Instructions -

  • Please read all instructions and fixes thoroughly. Read the ENTIRE post BEFORE performing any steps so you understand all that needs to be done.
  • I would advise printing any instructions for easy reference as some of the fixes may require you to boot in Safe mode. Access to these instructions may not be available in Safe Mode.
  • Any fixes provided by myself are for this log file only and should not be used on any other systems.
  • Do not run any other removal software or perform updates other than the ones I provide, as it will complicate the cleaning process.
  • It's very likely that part of our cleanup will include emptying your recycle bin. If you use your recycle bin as an archive and do not wish this to be emptied, please let me know.
  • You have 4 days to reply to each post or the topic will be closed. You will be able to request that the topic be re-opened by sending me a PM (Personal Message) or PM a moderator.
  • Please feel free to ask any questions, especially if you are having problems with my instructions.


- Save ALL Tools to your Desktop-

 

All tools that I have you download should be placed on the desktop unless otherwise stated. If you are familiar with how to save files to the desktop then you can skip this step.
 
Since you are continuing with this step then I assume you are unfamiliar with saving files to your desktop. As a result it's easiest if you configure your browser(s) to download any tools to the desktop by default. Please use the appropriate instructions below depending on the browser you are using.
Chrome.JPGGoogle Chrome - Click the "Customize and control Google Chrome" button in the upper right-corner of the browser.Settings.JPG Choose Settings. at the bottom of the screen click the
"Show advanced settings..." link. Scroll down to find the Downloads section and click the Change... button. Select your desktop and click OK.
Firefox.JPGMozilla Firefox - Click the "Open Menu" button in the upper right-corner of the browser. Settings.JPG Choose Options. In the downloads section, click the Browse button, click on the Desktop folder
and the click the "Select Folder" button. Click OK to get out of the Options menu.
IE.jpgInternet Explorer - Click the Tools menu in the upper right-corner of the browser. Tools.JPG Select View downloads. Select the Options link in the lower left of the window. Click Browse and
select the Desktop and then choose the Select Folder button. Click OK to get out of the download options screen and then click Close to get out of the View Downloads screen.
NOTE: IE8 Does not support changing download locations in this manner. You will need to download the tool(s) to the default folder, usually Downloads, then copy them to the desktop.
 

- Finally Before We Start-

 
Removing malware is a complicated multiple step process, Please stay with me until I have declared your system clean. I strongly recommend you backup your personal files and folders. Although rare, attempting to remove malware can render your machine unbootable or cause data loss. Having backups of your data is your responsibility. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.

 

 

 

 

If you still need assistance please follow the steps below.

 

Step#1 - Uninstalls
Please uninstall the following programs one at a time. Instructions for doing so are here.

If any of the programs give you an error during the uninstall, notate it and move on to the next one. Just let me know which ones had issues. If you are asked to reboot, answer No until all the programs have been uninstalled and then you can reboot. All of these programs are either outdated, malware/adware, have a bad reputation or are not recommended. If you absolutely must have one of them I suggest that you wait until you are declared clean before reinstalling.

UpdateAdmin
VideoPerformer
Zoominto

 

Step#2 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Download attached file and save it to the Desktop. Attached File  fixlist.txt   3.22KB   85 downloads
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
2. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
3. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
4. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
 

Step#3 - Re-install Chrome

Unless you did this yourself, malware has changed your Chrome version into the Development Build. Among other things this allows malware to install any extension it wants. We need to resolve this.
1. If you have bookmarks, let's save them by exporting them - Export Bookmarks
2. Then I need you to go Google Sync and sign into your account
3. Scroll down until you see the "Stop and Clear" button and click on the button. At the prompt click on "Ok"
4. Now we need to uninstall chrome. Note: When asked about user data or settings you must remove this also so please check the box.
5. Restart the computer and reinstall chrome, You can download The latest version from here - Google Chrome
6. Import your bookmarks back into Chrome
7. Sign back in to your Chrome browser so that your bookmarks sync with your online account.

 

Step#4 - JRT
1. Download Junkware Removal Tool to your desktop.
1. Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
2. The tool will open and start scanning your system.
3. Please be patient as this can take a while to complete depending on your system's specifications.
4. On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
5. Close the text file and reboot your machine.
6. Post the contents of JRT.txt into your next message.

 

 

Items for your next post

1. FRST Fix log

2. Junkware log
 


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#4
tylerearnest

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Both the VIdeoPerformer and the ZoomInto gave me an error that read 

A error occured while trying to uninstall VideoPerformer. It ma have already been uninstalled. Would you like to remove VideoPerformer from the programs feature list?

 

can i continue with the other steps or do i need to wait until these are off?


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#5
BrianDrab

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Answer Yes to the question when installing those and then continue on.


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#6
tylerearnest

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Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 11-03-2015
Ran by dwain and patti at 2015-03-20 10:24:42 Run:2
Running from C:\Users\dwain and patti\Desktop
Loaded Profiles: dwain and patti (Available profiles: dwain and patti)
Boot Mode: Normal
==============================================
 
Content of fixlist:
*****************
CreateRestorePoint:
HKLM-x32\...\Run: [SiteRanker] => "C:\Program Files (x86)\SiteRanker\SiteRankTray.exe"
C:\Program Files (x86)\SiteRanker\
HKU\S-1-5-21-3651360348-2033358078-3460233437-1000\...\Run: [UpdateAdmin] => C:\Users\dwain and patti\AppData\Local\UpdateAdmin\UpdateAdmin.exe /RUN
C:\Users\dwain and patti\AppData\Local\UpdateAdmin
HKU\S-1-5-21-3651360348-2033358078-3460233437-1000\...\MountPoints2: {1415a3fe-43aa-11e2-8633-4c72b908f2f9} - G:\LaunchU3.exe -a
HKU\S-1-5-21-3651360348-2033358078-3460233437-1000\...\MountPoints2: {a04f6537-0514-11e4-891c-4c72b908f2f9} - G:\VZW_Software_upgrade_assistant.exe
CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
HKU\S-1-5-21-3651360348-2033358078-3460233437-1000\Software\Microsoft\Internet Explorer\Main,Start Page = http://services.fres...725a9a43871}&i=
HKU\S-1-5-21-3651360348-2033358078-3460233437-1000\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://services.fres...725A9A43871}&i=
Toolbar: HKU\S-1-5-21-3651360348-2033358078-3460233437-1000 -> No Name - {E6674E97-5758-4B2B-9F66-3F3E925BADEC} -  No File
FF Plugin-x32: @oberon-media.com/ONCAdapter -> C:\Program Files (x86)\Common Files\Oberon Media\NCAdapter\1.0.0.14\npapicomadapter.dll No File
FF Extension: No Name - C:\Users\dwain and patti\AppData\Roaming\Mozilla\Extensions\{ec8030f7-c20a-464f-9b0e-13a3a9e97384}\[email protected] [2012-11-25]
FF HKLM-x32\...\Firefox\Extensions: [[email protected]] - C:\Program Files (x86)\SiteRanker\firefox
CHR Extension: (dealu2deeallIt) - C:\Users\dwain and patti\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\kehkbcedodogokbhomfookgomiaafedi [2015-01-15]
CHR HKLM-x32\...\Chrome\Extension: [apgjagobplilmcdfelodhgefiidomnfl] - C:\Program Files (x86)\Inbox Toolbar\Chrome\ibxtoolbar_chr.crx [Not Found]
2015-03-02 19:25 - 2014-12-28 17:13 - 00000000 ____D () C:\ProgramData\1078601655
CHR Extension: (Zoominto) - C:\Users\dwain and patti\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\fnkoafephiilajeompiffeohpcloapob [2015-02-05]
CustomCLSID: HKU\S-1-5-21-3651360348-2033358078-3460233437-1000_Classes\CLSID\{0F22A205-CFB0-4679-8499-A6F44A80A208}\InprocServer32 -> C:\Users\dwain and patti\AppData\Local\Google\Update\1.3.25.5\psuser_64.dll No File
CustomCLSID: HKU\S-1-5-21-3651360348-2033358078-3460233437-1000_Classes\CLSID\{355EC88A-02E2-4547-9DEE-F87426484BD1}\InprocServer32 -> C:\Users\dwain and patti\AppData\Local\Google\Update\1.3.23.9\psuser_64.dll No File
CustomCLSID: HKU\S-1-5-21-3651360348-2033358078-3460233437-1000_Classes\CLSID\{90B3DFBF-AF6A-4EA0-8899-F332194690F8}\InprocServer32 -> C:\Users\dwain and patti\AppData\Local\Google\Update\1.3.24.15\psuser_64.dll No File
CustomCLSID: HKU\S-1-5-21-3651360348-2033358078-3460233437-1000_Classes\CLSID\{FE498BAB-CB4C-4F88-AC3F-3641AAAF5E9E}\InprocServer32 -> C:\Users\dwain and patti\AppData\Local\Google\Update\1.3.24.7\psuser_64.dll No File
Task: {F3DDA61E-35E7-4612-8828-5D235E2233EA} - System32\Tasks\UpdateAdmin => C:\Users\dwain and patti\AppData\Local\UpdateAdmin\UpdateAdmin.exe <==== ATTENTION
AlternateDataStreams: C:\ProgramData\Temp:2CB9631F
AlternateDataStreams: C:\ProgramData\Temp:61FA4815
AlternateDataStreams: C:\ProgramData\Temp:A1D3FEF0
EmptyTemp:
*****************
 
Restore point was successfully created.
HKLM\Software\WOW6432Node\Microsoft\Windows\CurrentVersion\Run\\SiteRanker => Value not found.
"C:\Program Files (x86)\SiteRanker" => File/Directory not found.
HKU\S-1-5-21-3651360348-2033358078-3460233437-1000\Software\Microsoft\Windows\CurrentVersion\Run\\UpdateAdmin => Value not found.
"C:\Users\dwain and patti\AppData\Local\UpdateAdmin" => File/Directory not found.
HKU\S-1-5-21-3651360348-2033358078-3460233437-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{1415a3fe-43aa-11e2-8633-4c72b908f2f9} => Key not found. 
HKCR\CLSID\{1415a3fe-43aa-11e2-8633-4c72b908f2f9} => Key not found. 
HKU\S-1-5-21-3651360348-2033358078-3460233437-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{a04f6537-0514-11e4-891c-4c72b908f2f9} => Key not found. 
HKCR\CLSID\{a04f6537-0514-11e4-891c-4c72b908f2f9} => Key not found. 
HKLM\SOFTWARE\Policies\Google => Key not found. 
HKU\S-1-5-21-3651360348-2033358078-3460233437-1000\Software\Microsoft\Internet Explorer\Main\\Start Page => Value was restored successfully.
HKU\S-1-5-21-3651360348-2033358078-3460233437-1000\Software\Microsoft\Internet Explorer\Main\\Default_Page_URL => Value was restored successfully.
HKU\S-1-5-21-3651360348-2033358078-3460233437-1000\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{E6674E97-5758-4B2B-9F66-3F3E925BADEC} => Value not found.
HKCR\CLSID\{E6674E97-5758-4B2B-9F66-3F3E925BADEC} => Key not found. 
HKLM\Software\Wow6432Node\MozillaPlugins\@oberon-media.com/ONCAdapter => Key not found. 
C:\Users\dwain and patti\AppData\Roaming\Mozilla\Extensions\{ec8030f7-c20a-464f-9b0e-13a3a9e97384}\[email protected]arcadeweb.com not found.
HKLM\Software\Wow6432Node\Mozilla\Firefox\Extensions\\[email protected] => Value not found.
C:\Users\dwain and patti\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\kehkbcedodogokbhomfookgomiaafedi directory not found.
HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\apgjagobplilmcdfelodhgefiidomnfl => Key not found. 
"C:\ProgramData\1078601655" => File/Directory not found.
C:\Users\dwain and patti\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\fnkoafephiilajeompiffeohpcloapob directory not found.
HKU\S-1-5-21-3651360348-2033358078-3460233437-1000_Classes\CLSID\{0F22A205-CFB0-4679-8499-A6F44A80A208} => Key not found. 
HKU\S-1-5-21-3651360348-2033358078-3460233437-1000_Classes\CLSID\{355EC88A-02E2-4547-9DEE-F87426484BD1} => Key not found. 
HKU\S-1-5-21-3651360348-2033358078-3460233437-1000_Classes\CLSID\{90B3DFBF-AF6A-4EA0-8899-F332194690F8} => Key not found. 
HKU\S-1-5-21-3651360348-2033358078-3460233437-1000_Classes\CLSID\{FE498BAB-CB4C-4F88-AC3F-3641AAAF5E9E} => Key not found. 
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{F3DDA61E-35E7-4612-8828-5D235E2233EA} => Key not found. 
C:\Windows\System32\Tasks\UpdateAdmin not found.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\UpdateAdmin => Key not found. 
"C:\ProgramData\Temp" => ":2CB9631F" ADS not found.
"C:\ProgramData\Temp" => ":61FA4815" ADS not found.
"C:\ProgramData\Temp" => ":A1D3FEF0" ADS not found.
EmptyTemp: => Removed 15 MB temporary data.
 
 
The system needed a reboot. 
 
==== End of Fixlog 10:25:40 ====
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.4.5 (03.17.2015:1)
OS: Windows 7 Home Premium x64
Ran by dwain and patti on Fri 03/20/2015 at 10:38:11.49
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{11111111-1111-1111-1111-110011501160}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{11111111-1111-1111-1111-110011501160}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Fri 03/20/2015 at 10:42:30.22
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

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#7
BrianDrab

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Thanks for the info. How's your machine doing now? Please do the following.

 

Step#1 - Rootkit Scan
1. Download aswMBR to your desktop.
2. Right-click on aswMBR.exe and select Run as administrator to run it.
3. If you get a question about Virtualization Technology, answer Yes.
4. If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
5. Click the "Scan" button to start scan.
6. On completion of the scan click "Save log", save it to your desktop and post in your next reply.
NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

 

Step#2 - Security Check
1. Download Security Check from here or here or here.
2. Save it to your Desktop.
3. Right-click SecurityCheck.exe and select Run as administrator. Follow the onscreen instructions inside of the black box.
4. A Notepad document should open automatically called checkup.txt; please post the contents of that document.
Note: Don't be alarmed if the process runs for 10 to 15 minutes before completing. If it runs for over 30 minutes, just close the program and try running it again.

NOTE: If SecurityCheck aborts and you get the following message: UNSUPPORTED OPERATING SYSTEM! ABORTED! try rebooting the system and then run SecurityCheck again.

 

Step#3 - Malwarebytes Scan

  • Download Malwarebytes to your desktop from here.
  • Right-click on the file that is downloaded to your desktop and select Run as administrator. Answer Yes when asked to Allow.
  • Select the appropriate language and click OK.
  • Click Next.
  • Select "I accept the agreement" and click Next.
  • Click Next
  • Change the install path if desired. Normally you will keep this as is. Click Next.
  • Click Next again.
  • Click Next again.
  • Click Install.
  • Uncheck "Enable free trial of Malwarebytes Anti-Malware Premium".
  • Click Finish
  • If an update is found you will be prompted to download and install. Go ahead.
  • Click the Settings button and then the Detection and Protection tab. Then check the box to Scan for rootkits. as shown below.
  • ScanForRootkits.JPG
     
  • Click the Scan button at the top of the form and then click Start Scan button.
  • Once the scan completes click the Save Results link in the bottom right-corner of the form. Note: Do this before removing any malware that may have been found.
  • Then click the Copy to clipboard button and paste into your next post.
  • CopytoClipboard.JPG
  • If malware was detected you can now click the Remove Selected Button.
  • RemoveSelected.JPG
  • Once the malware is removed you will get a prompt asking you to reboot. Note: Please ensure you have pasted the results of the scan into a reply on your post before answering yes.
  • Restart.JPG
  • Go ahead and reboot.

     

     

Step#4 - ESET Online Scanner and Post Results
Before running this scan, please temporarily disable your antivirus software to avoid conflicts. You can re-enable once it's done. Instructions for doing this on many AVs are here. This scan can take hours to run but is necessary to ensure we don't miss anything. Plan accordingly.

 

  • Please go here and click on 1.JPG
  • Note: This site is optimized for Internet Explorer. Please use it for this scan. If you wish to use Firefox or Chrome you will be asked to download the ESET Smart Installer first (esetsmartinstaller_enu.exe). Go ahead and download and run this file.
  • Please accept the ESET Online Scanner EULA and click Start.
  • If prompted, allow the Add-On/Active X to install. If you have problems with this step please see this link.
  • Make sure Enable detection of potentially unwanted applications is selected.
  • Click the Advanced Settings link.
  • Make sure Remove found threats is NOT checked.
  • Make sure Scan archives IS checked.
  • Make sure Scan for potentially unsafe applications IS checked.
  • Make sure Enable Anti-Stealth technology IS checked
  • 2.JPG
     
  • Click on Start
  • The virus signature database will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
  • When completed the Online Scan will begin automatically.
  • Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
  • When completed, if anything was detected please click the List of found threats link.
  • ThreatsFound.JPG
     
  • Then click the Copy to Clipboard link and paste this information into your next reply.
  • CopyToClipboard.JPG

     

     

  • Then you may click the Back button.
  • Check Uninstall Application on Close before clicking finish.

 
Items for your next post

 

1. Rootkit Scan log

2. Security Check log

3. Malwarebytes log
4. Contents of the ESET log file


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#8
tylerearnest

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I won't be able to get back over to my parents house until tomorrow afternoon. Will update then. Thank you
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#9
BrianDrab

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Appreciate the update.


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#10
tylerearnest

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aswMBR version 1.0.1.2252 Copyright© 2014 AVAST Software
Run date: 2015-03-21 13:48:13
-----------------------------
13:48:13.603    OS Version: Windows x64 6.1.7601 Service Pack 1
13:48:13.603    Number of processors: 4 586 0x100
13:48:13.603    ComputerName: DWAINPATTI  UserName: 
13:48:15.831    Initialize success
13:48:16.579    VM: initialized successfully
13:48:16.579    VM: Amd CPU BiosDisabled 
13:50:06.564    AVAST engine defs: 15032100
13:51:12.055    Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\00000069
13:51:12.071    Disk 0 Vendor: WDC_WD50 18.0 Size: 476940MB BusType: 11
13:51:12.289    Disk 0 MBR read successfully
13:51:12.289    Disk 0 MBR scan
13:51:12.305    Disk 0 unknown MBR code
13:51:12.320    Disk 0 Partition 1 00     EE          GPT           2097151 MB offset 1
13:51:12.351    Disk 0 scanning C:\windows\system32\drivers
13:51:23.041    Service scanning
13:51:27.735    Service BHDrvx64 C:\Program Files (x86)\Norton Security\NortonData\22.1.0.9\Definitions\BASHDefs\20150309.001\BHDrvx64.sys **LOCKED** 5
13:51:30.506    Service eeCtrl C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys **LOCKED** 5
13:51:31.005    Service EraserUtilRebootDrv C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys **LOCKED** 5
13:51:33.497    Service IDSVia64 C:\Program Files (x86)\Norton Security\NortonData\22.1.0.9\Definitions\IPSDefs\20150313.001\IDSvia64.sys **LOCKED** 5
13:51:36.308    Service NAVENG C:\Program Files (x86)\Norton Security\NortonData\22.1.0.9\Definitions\VirusDefs\20150316.001\ENG64.SYS **LOCKED** 5
13:51:36.479    Service NAVEX15 C:\Program Files (x86)\Norton Security\NortonData\22.1.0.9\Definitions\VirusDefs\20150316.001\EX64.SYS **LOCKED** 5
13:51:48.271    Modules scanning
13:51:48.286    Disk 0 trace - called modules:
13:51:48.302    ntoskrnl.exe CLASSPNP.SYS disk.sys amd_xata.sys storport.sys hal.dll amd_sata.sys 
13:51:48.302    1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8006586060]
13:51:48.317    3 CLASSPNP.SYS[fffff88001aee43f] -> nt!IofCallDriver -> [0xfffffa8006142040]
13:51:48.317    5 amd_xata.sys[fffff88000e7c8f7] -> nt!IofCallDriver -> \Device\00000069[0xfffffa800600c9c0]
13:51:49.636    AVAST engine scan C:\windows
13:51:57.953    AVAST engine scan C:\windows\system32
13:55:10.273    AVAST engine scan C:\windows\system32\drivers
13:55:28.550    AVAST engine scan C:\Users\dwain and patti
13:56:38.930    AVAST engine scan C:\ProgramData
13:58:25.849    Disk 0 statistics 3555409/0/0 @ 6.69 MB/s
13:58:25.864    Scan finished successfully
13:59:07.628    Disk 0 MBR has been saved successfully to "C:\Users\dwain and patti\Desktop\MBR.dat"
13:59:07.628    The log file has been saved successfully to "C:\Users\dwain and patti\Desktop\aswMBR.txt"

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#11
tylerearnest

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 Results of screen317's Security Check version 0.99.99  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Norton Security   
 WMI entry may not exist for antivirus; attempting automatic update. 
`````````Anti-malware/Other Utilities Check:````````` 
 Google Chrome (41.0.2272.101) 
````````Process Check: objlist.exe by Laurent````````  
 Symantec Norton Online Backup NOBuAgent.exe  
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 0% 
````````````````````End of Log`````````````````````` 

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#12
tylerearnest

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Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 3/21/2015
Scan Time: 2:07:51 PM
Logfile: 
Administrator: Yes
 
Version: 2.01.4.1018
Malware Database: v2015.03.21.06
Rootkit Database: v2015.02.25.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
 
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: dwain and patti
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 342137
Time Elapsed: 15 min, 46 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 4
PUP.Optional.ArcadeWeb.A, HKU\S-1-5-21-3651360348-2033358078-3460233437-1000\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\SETTINGS\{9F531FB1-7C1F-4E1A-8C0C-E8D6177130E2}, , [ce5ce2663852dd5921fc25fcdb28be42], 
PUP.Optional.AppGraffiti.A, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\PREAPPROVED\{6F6A5334-78E9-4D9B-8182-8B41EA8C39EF}, , [a585b296eb9f1422df26184622e1a25e], 
PUP.Optional.UpdateAdmin.A, HKU\S-1-5-21-3651360348-2033358078-3460233437-1000\SOFTWARE\DOWNLOADADMIN\UpdateAdmin, , [31f96ade4b3f90a6265a2496bd469b65], 
PUP.Optional.TidyNetwork.A, HKU\S-1-5-21-3651360348-2033358078-3460233437-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\DRAGDROP\{70BC1CDB-0744-4172-BDA0-B5A487D00C3A}, , [f73397b16f1be5515c0a8e2eef141ce4], 
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 1
 
Folders: 1
PUP.Optional.ArcadeWeb.A, C:\Users\dwain and patti\AppData\Local\ArcadeWeb, , [45e54701602acd69a96874338182be42], 
 
Files: 7
PUP.Optional.AirAdInstaller, C:\Users\dwain and patti\Downloads\Unconfirmed 355349.crdownload, , [042667e1d0ba1125417cafb207f91ce4], 
PUP.Optional.RocketFuel.A, C:\Users\dwain and patti\Downloads\MediaPlayerClassic_RocketFuelInstaller (1).exe, , [5cce03456e1c7fb7afb6a4f6d0351be5], 
PUP.Optional.RocketFuel.A, C:\Users\dwain and patti\Downloads\MediaPlayerClassic_RocketFuelInstaller.exe, , [f535bc8c642663d34ee64160d530b24e], 
Adware.Gamevance, C:\Users\dwain and patti\AppData\Local\ArcadeWeb\awun.exe, , [1e0c7fc92466d5611320bf49da2615eb], 
PUP.Optional.ArcadeWeb.A, C:\Users\dwain and patti\AppData\Local\ArcadeWeb\awun.exe, , [45e54701602acd69a96874338182be42], 
PUP.Optional.ArcadeWeb.A, C:\Users\dwain and patti\AppData\Local\ArcadeWeb\awuper.exe, , [45e54701602acd69a96874338182be42], 
PUP.Optional.FindWide.A, C:\Users\dwain and patti\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences, Good: (), Bad: (                  "homepage": "http://search.findwi...DlfMDkyMDE0",),,[72b807414743e84e4011c36d897d39c7]
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)

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#13
tylerearnest

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C:\AdwCleaner\Quarantine\C\Users\dwain and patti\AppData\Local\Google\Chrome\User Data\Default\Extensions\kehkbcedodogokbhomfookgomiaafedi\2.0\lsdb.js.vir JS/Adware.MultiPlug.B application
C:\AdwCleaner\Quarantine\C\Users\dwain and patti\AppData\Local\Google\Chrome\User Data\Default\Extensions\kehkbcedodogokbhomfookgomiaafedi\2.0\qFTc9jJ.js.vir JS/Kryptik.ATB trojan
C:\FRST\Quarantine\C\Users\dwain and patti\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\fnkoafephiilajeompiffeohpcloapob\170\content.js JS/Chromex.Agent.L trojan
C:\FRST\Quarantine\C\Users\dwain and patti\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\fnkoafephiilajeompiffeohpcloapob\170\QG.js JS/Kryptik.ATB trojan
C:\FRST\Quarantine\C\Users\dwain and patti\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\kehkbcedodogokbhomfookgomiaafedi\2.0\lsdb.js JS/Adware.MultiPlug.B application
C:\FRST\Quarantine\C\Users\dwain and patti\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\kehkbcedodogokbhomfookgomiaafedi\2.0\qFTc9jJ.js JS/Kryptik.ATB trojan
C:\Users\dwain and patti\Downloads\chrome-setup (1).exe a variant of Win32/DownloadAdmin.H potentially unwanted application
C:\Users\dwain and patti\Downloads\chrome-setup.exe a variant of Win32/DownloadAdmin.H potentially unwanted application

 

That should be all the logs/ sorry for the delay.
 


Edited by tylerearnest, 22 March 2015 - 01:42 PM.

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#14
BrianDrab

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Thank you for the info. If you have no further questions and are satisfied, I'll leave you with the following information.

 

OK! Well done, your computer is clean again! :thumbsup: Part of our jobs here at G2G is to help you clean your computer. But beyond that and just as important is to provide you with some information to keep you safe and secure on the net as well as to share knowledge. Following is that information.
 
 
1. Clean Up!
We need to remove all the tools that we used so that should you ever be re-infected, you will download updated versions which may have updated detection logic.
1. Download Delfix from here.
2. Ensure everything is checked.
3. Click Run.
Note: The program will run for a few moments and then notepad will open with a log. Please paste the log in your next reply.
Note: Delete any  other .bat, .log, .reg, .txt,  and any other files created during this process, and left on the desktop and empty the Recycle Bin.
 
2. Windows Updates
Another essential task is to keep your computer updated with the latest operating system patches and security fixes. Windows Updates are constantly being revised to combat the newest hacks and threats. Microsoft releases security updates that help your computer from becoming vulnerable. It is best if you have these set to download automatically. Follow the instructions below to ensure your settings are optimal.
1. Click the Start Orb in the lower left corner of the screen.
2. Type Windows Update in the search box that appears
3. Click on the Windows Update program that appears in the search results.
Windows%20Update.JPG
4. Click on Change Settings.
CheckForUpdates.JPG
5. Select "Install updates automatically (recommended)" from the Important updates drop-down.
WUChangeSettings.JPG
6. Choose a day and a time when you know the computer will be on and connected to the internet. The default is 3:00AM every day.
7. Ensure that all of the other check boxes are checked.
8. Click OK.
 
3. Keeping Programs Updated
You need to ensure that any programs installed on your machine are kept current. The bad guys exploit vulnerabilities that are found in older versions of software. A very good piece of software that keeps your programs up-to-date is Secunia Personal Software Inspector (PSI). You can download and install it from here. You can read more information about this free software as well as a video walkthrough from here.
 
4. Antimalware- Preventative

Note: Let's keep Malwarebytes installed as it's a fantastic piece of software. Malwarebytes is an anti-malware software and not an antivirus software so it won't conflict with the Antivirus that you are running. I would recommend that you open up this program, allow it to update and scan your machine at least quarterly...monthly if you can.
 
5. Crypto Warning!!!! - Complete Data Loss can occur!
There are particularly nasty infections out there at the moment that encrypt your data and hold it for ransom. You may read more about this here.
 

  • Download CryptoPrevent free for home use here following the instructions below.
  • Save the file to your desktop from the link above and then open the program by clicking Run when prompted from your browser or by going to the desktop where the file was saved and double-clicking.
  • Accept all the defaults during the install. The last screen of the install has a checkmark in "Launch CryptoPrevent". This is good and will launch the program once you click Finish.
  • You will get a prompt asking if you purchased a Product Key for Automatic Updates. You can answer No.
  • You will then be prompted to learn more about automatic updates or if you want to purchase a key. This is up to you but you don't have to.
  • You will be prompted to click OK to continue and select your protection level. Go ahead and click OK.
  • Click the Apply button to set Default protection.
  • You may get a message stating that Windows Sidebar and Desktop Gadgets are a major security vulnerability and asking you if you want to disable them. If you don't use these features, answer Yes.
  • That's it. The protection is in place.

Note: The free version doesn't provide automatic updates. Periodically, you should open up the program (there is a shortcut on your desktop now) and select the Updates! menu....and select Check for Updates to see if there are any as this infection has serious consequences.
 
UpdatesV7.4.11.JPG
 
  
For more information about computer security and how to protect yourself when on the internet, please read this guide Best Practices for Safe Computing
 
OK, all the best, and stay safe!
 
Items for your next post
1. Contents of the delfix log


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#15
tylerearnest

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# DelFix v10.9 - Logfile created 23/03/2015 at 14:37:21
# Updated 27/02/2015 by Xplode
# Username : dwain and patti - DWAINPATTI
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
 
~ Activating UAC ... OK
 
~ Removing disinfection tools ...
 
Deleted : C:\FRST
Deleted : C:\AdwCleaner
Deleted : C:\TDSSKiller.3.0.0.44_15.03.2015_15.31.01_log.txt
Deleted : C:\Users\dwain and patti\Desktop\Addition.txt
Deleted : C:\Users\dwain and patti\Desktop\aswMBR.exe
Deleted : C:\Users\dwain and patti\Desktop\aswMBR.txt
Deleted : C:\Users\dwain and patti\Desktop\Fixlog.txt
Deleted : C:\Users\dwain and patti\Desktop\FRST.txt
Deleted : C:\Users\dwain and patti\Desktop\FRST64.exe
Deleted : C:\Users\dwain and patti\Desktop\JRT.exe
Deleted : C:\Users\dwain and patti\Desktop\JRT.txt
Deleted : C:\Users\dwain and patti\Desktop\MBR.dat
Deleted : C:\Users\dwain and patti\Desktop\SecurityCheck.exe
Deleted : C:\Users\dwain and patti\Desktop\tdsskiller.exe
Deleted : C:\Users\dwain and patti\Downloads\AdwCleaner.exe
Deleted : C:\Users\dwain and patti\Downloads\aswMBR.exe
Deleted : C:\Users\dwain and patti\Downloads\combofix.exe
Deleted : C:\Users\dwain and patti\Downloads\FRST64.exe
Deleted : C:\Users\dwain and patti\Downloads\JRT.exe
Deleted : C:\Users\dwain and patti\Downloads\SecurityCheck.exe
Deleted : C:\Users\dwain and patti\Downloads\tdsskiller.exe
Deleted : HKLM\SOFTWARE\AdwCleaner
Deleted : HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_ASWMBR
 
~ Creating registry backup ... OK
 
~ Cleaning system restore ...
 
Deleted : RP #212 [Windows Update | 02/12/2015 13:02:48]
Deleted : RP #213 [Scheduled Checkpoint | 02/21/2015 18:42:56]
Deleted : RP #214 [Windows Update | 02/25/2015 13:06:07]
Deleted : RP #215 [Windows Update | 03/04/2015 02:45:40]
Deleted : RP #216 [Windows Update | 03/11/2015 12:13:30]
Deleted : RP #217 [Removed Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 | 03/15/2015 20:17:24]
Deleted : RP #218 [Removed Microsoft Visual C++ 2005 Redistributable (x64) | 03/15/2015 20:18:45]
Deleted : RP #219 [Removed UpdateAdmin | 03/20/2015 15:07:18]
Deleted : RP #221 [Restore Point Created by FRST | 03/20/2015 15:17:10]
Deleted : RP #223 [Restore Point Created by FRST | 03/20/2015 15:24:55]
 
New restore point created !
 
~ Resetting system settings ... OK
 
########## - EOF - ##########

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