Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

trackid=sp-006 problem [Closed]


  • This topic is locked This topic is locked

#31
BrianDrab

BrianDrab

    Trusted Helper

  • Malware Removal
  • 3,583 posts

I use Microsoft Security Essentials on my home machines. Once we resolve your issue you are more than welcome to re-install Avast if you wish. I've found that it uses more resources than Microsoft Security Essentials and since you only have 2GB of RAM I thought it a good idea.


  • 0

Advertisements


#32
eor_grinch

eor_grinch

    Member

  • Topic Starter
  • Member
  • PipPip
  • 23 posts

This is not going well.

 

I have uninstalled Avast, no problem.  I also uninstalled Java since I don't use it anymore and I noticed you said there was something wrong with it, and I thought maybe it would clear some space and improve performance, you never know.  No problem there either.

 

The problem came in with installing Microsoft Security Essentials.  It does not want to install.  I keep getting an error message.  It tells me to reboot and try again.  Which I did.  And still no joy.  I don't know what to do.  I can't get this bloody thing installed!

 

And since I'm not doing the Clean Boot thing anymore we're back to same old slow laptop, sigh.


  • 0

#33
BrianDrab

BrianDrab

    Trusted Helper

  • Malware Removal
  • 3,583 posts

This is not going well.

 

It's a process of elimination at this point so hang in there.

 

The problem came in with installing Microsoft Security Essentials.  It does not want to install.  I keep getting an error message.  It tells me to reboot and try again.  Which I did.  And still no joy.  I don't know what to do.  I can't get this bloody thing installed!

 

When you try to install it, what is the exact error you are getting? Is it the following?

Error.JPG


  • 0

#34
eor_grinch

eor_grinch

    Member

  • Topic Starter
  • Member
  • PipPip
  • 23 posts

I have 2 more questions for you.

 

1.  My gf sort of installed BitTorrent.  I say sort of, because somewhere during the process she decided maybe it wasn't such a good idea after all and quit the installation.  Now BitTorrent shows up in my list of programs, but I can't find any files on it, and it doesn't work either.  I have tried to uninstall it, but I get an error message which says that I am not authorised to uninstall, I need to contact my system administrator.  How do I get rid of the pesky bugger?

 

2.  The first, say 3 times, I connect to the internet, I have not even opened my browser but the data is running like it's on a marathon.  At least 50MB and up to 100MB per time.  After I connect like the 5th or 6th time for the day, the usage corresponds to what I am doing.  Do you have any idea what this could be?

 

Oh, btw gf says laptop is faster now, maybe I'm just biased and frustrated  :oops:

 

Thanks!


  • 0

#35
eor_grinch

eor_grinch

    Member

  • Topic Starter
  • Member
  • PipPip
  • 23 posts

Yes, that error message you showed is it exactly!!


  • 0

#36
BrianDrab

BrianDrab

    Trusted Helper

  • Malware Removal
  • 3,583 posts

1.  My gf sort of installed BitTorrent.  I say sort of, because somewhere during the process she decided maybe it wasn't such a good idea after all and quit the installation.  Now BitTorrent shows up in my list of programs, but I can't find any files on it, and it doesn't work either.  I have tried to uninstall it, but I get an error message which says that I am not authorised to uninstall, I need to contact my system administrator.  How do I get rid of the pesky bugger?

 

I'll help you remove this. Please do the following.

 

FRST Registry Search
1. Run FRST by Right-Clicking on the file and choosing Run as administrator.
2. Copy and paste the words
BitTorrent into the Search box and click the Search Registry button.
    Search.JPG
 
3. When the scan is complete a notepad window will open with the results. Please copy and paste the contents in your next reply. If for some reason notepad doesn't open the file should be
    saved on your desktop named Search.txt.


  • 0

#37
eor_grinch

eor_grinch

    Member

  • Topic Starter
  • Member
  • PipPip
  • 23 posts
Farbar Recovery Scan Tool (x86) Version: 19-05-2015
Ran by Jeanne at 2015-05-20 15:45:31
Running from C:\Users\Jeanne\Desktop
Boot Mode: Normal
 
================== Search Registry: "BitTorrent" ===========
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.torrent]
"Content Type"="application/x-bittorrent"
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Azureus\Content Type]
""="application/x-bittorrent"
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\BitLord\Content Type]
""="application/x-bittorrent"
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MIME\Database\Content Type\application/x-bittorrent-app]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MIME\Database\Content Type\application/x-bittorrent-appinst]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MIME\Database\Content Type\application/x-bittorrent-key]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MIME\Database\Content Type\application/x-bittorrent-skin]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MIME\Database\Content Type\application/x-bittorrentsearchdescription+xml]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers]
"C:\Users\Jeanne\AppData\Roaming\BitTorrent\BitTorrent.exe"="VISTARTM"
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{E779FC20-8B9B-4181-80B2-B87C9F7EFB47}"="v2.10|Action=Allow|Active=TRUE|Dir=In|Protocol=6|App=C:\Users\Jeanne\AppData\Roaming\BitTorrent\BitTorrent.exe|Name=BitTorrent (TCP-In)|Desc=Allow BitTorrent network traffic with Edge Traversal|Edge=TRUE|"
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{10B96E92-684A-4C24-9D6C-F6DCDCBF8916}"="v2.10|Action=Allow|Active=TRUE|Dir=In|Protocol=17|App=C:\Users\Jeanne\AppData\Roaming\BitTorrent\BitTorrent.exe|Name=BitTorrent (UDP-In)|Desc=Allow BitTorrent network traffic with Edge Traversal|Edge=TRUE|"
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{E779FC20-8B9B-4181-80B2-B87C9F7EFB47}"="v2.10|Action=Allow|Active=TRUE|Dir=In|Protocol=6|App=C:\Users\Jeanne\AppData\Roaming\BitTorrent\BitTorrent.exe|Name=BitTorrent (TCP-In)|Desc=Allow BitTorrent network traffic with Edge Traversal|Edge=TRUE|"
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{10B96E92-684A-4C24-9D6C-F6DCDCBF8916}"="v2.10|Action=Allow|Active=TRUE|Dir=In|Protocol=17|App=C:\Users\Jeanne\AppData\Roaming\BitTorrent\BitTorrent.exe|Name=BitTorrent (UDP-In)|Desc=Allow BitTorrent network traffic with Edge Traversal|Edge=TRUE|"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{E779FC20-8B9B-4181-80B2-B87C9F7EFB47}"="v2.10|Action=Allow|Active=TRUE|Dir=In|Protocol=6|App=C:\Users\Jeanne\AppData\Roaming\BitTorrent\BitTorrent.exe|Name=BitTorrent (TCP-In)|Desc=Allow BitTorrent network traffic with Edge Traversal|Edge=TRUE|"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{10B96E92-684A-4C24-9D6C-F6DCDCBF8916}"="v2.10|Action=Allow|Active=TRUE|Dir=In|Protocol=17|App=C:\Users\Jeanne\AppData\Roaming\BitTorrent\BitTorrent.exe|Name=BitTorrent (UDP-In)|Desc=Allow BitTorrent network traffic with Edge Traversal|Edge=TRUE|"
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000\Software\BitTorrent]
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000\Software\BitTorrent\BitTorrent]
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000\Software\Microsoft\Windows\CurrentVersion\Uninstall\BitTorrent]
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000\Software\Microsoft\Windows\CurrentVersion\Uninstall\BitTorrent]
"DisplayIcon"=""C:\Users\Jeanne\AppData\Roaming\BitTorrent\BitTorrent.exe",0"
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000\Software\Microsoft\Windows\CurrentVersion\Uninstall\BitTorrent]
"DisplayName"="BitTorrent"
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000\Software\Microsoft\Windows\CurrentVersion\Uninstall\BitTorrent]
"UninstallString"=""C:\Users\Jeanne\AppData\Roaming\BitTorrent\BitTorrent.exe" /UNINSTALL"
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000\Software\Microsoft\Windows\CurrentVersion\Uninstall\BitTorrent]
"InstallLocation"="C:\Users\Jeanne\AppData\Roaming\BitTorrent"
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000\Software\Microsoft\Windows\CurrentVersion\Uninstall\BitTorrent]
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000\Software\Microsoft\Windows\CurrentVersion\Uninstall\BitTorrent]
"Publisher"="BitTorrent Inc."
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000\Software\Microsoft\Windows\CurrentVersion\Uninstall\BitTorrent]
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000\Software\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Compatibility Assistant\Persisted]
"C:\Users\Jeanne\AppData\Roaming\BitTorrent\BitTorrent.exe"="32"
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000\Software\Classes\.btapp]
""="BitTorrent"
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000\Software\Classes\.btapp]
"Content Type"="application/x-bittorrent-app"
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000\Software\Classes\.btinstall]
""="BitTorrent"
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000\Software\Classes\.btinstall]
"Content Type"="application/x-bittorrent-appinst"
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000\Software\Classes\.btkey]
""="BitTorrent"
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000\Software\Classes\.btkey]
"Content Type"="application/x-bittorrent-key"
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000\Software\Classes\.btsearch]
""="BitTorrent"
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000\Software\Classes\.btsearch]
"Content Type"="application/x-bittorrentsearchdescription+xml"
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000\Software\Classes\.btsearch\OpenWithProgids]
"BitTorrent"=""
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000\Software\Classes\.btskin]
""="BitTorrent"
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000\Software\Classes\.btskin]
"Content Type"="application/x-bittorrent-skin"
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000\Software\Classes\.torrent]
"Content Type"="application/x-bittorrent"
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000\Software\Classes\.torrent\OpenWithProgids]
"BitTorrent"=""
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000\Software\Classes\Applications\BitTorrent.exe]
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000\Software\Classes\Applications\BitTorrent.exe\shell\open\command]
""=""C:\Users\Jeanne\AppData\Roaming\BitTorrent\BitTorrent.exe" "%1""
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000\Software\Classes\Azureus]
"Content Type"="application/x-bittorrent"
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000\Software\Classes\BitTorrent]
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000\Software\Classes\BitTorrent]
""="bittorrent URI"
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000\Software\Classes\BitTorrent]
"Content Type"="application/x-bittorrent-protocol"
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000\Software\Classes\BitTorrent\Content Type]
""="application/x-bittorrent"
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000\Software\Classes\BitTorrent\DefaultIcon]
""="C:\Users\Jeanne\AppData\Roaming\BitTorrent\maindoc.ico"
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000\Software\Classes\BitTorrent\shell\open\command]
""=""C:\Users\Jeanne\AppData\Roaming\BitTorrent\BitTorrent.exe" "%1""
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000\Software\Classes\Magnet\DefaultIcon]
""="C:\Users\Jeanne\AppData\Roaming\BitTorrent\maindoc.ico"
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000\Software\Classes\Magnet\shell\open\command]
""=""C:\Users\Jeanne\AppData\Roaming\BitTorrent\BitTorrent.exe" "%1""
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000\Software\Classes\MIME\Database\Content Type\application/x-bittorrent]
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000\Software\Classes\MIME\Database\Content Type\application/x-bittorrent-app]
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000\Software\Classes\MIME\Database\Content Type\application/x-bittorrent-appinst]
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000\Software\Classes\MIME\Database\Content Type\application/x-bittorrent-key]
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000\Software\Classes\MIME\Database\Content Type\application/x-bittorrent-skin]
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000\Software\Classes\MIME\Database\Content Type\application/x-bittorrentsearchdescription+xml]
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000_Classes\.btapp]
""="BitTorrent"
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000_Classes\.btapp]
"Content Type"="application/x-bittorrent-app"
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000_Classes\.btinstall]
""="BitTorrent"
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000_Classes\.btinstall]
"Content Type"="application/x-bittorrent-appinst"
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000_Classes\.btkey]
""="BitTorrent"
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000_Classes\.btkey]
"Content Type"="application/x-bittorrent-key"
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000_Classes\.btsearch]
""="BitTorrent"
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000_Classes\.btsearch]
"Content Type"="application/x-bittorrentsearchdescription+xml"
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000_Classes\.btsearch\OpenWithProgids]
"BitTorrent"=""
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000_Classes\.btskin]
""="BitTorrent"
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000_Classes\.btskin]
"Content Type"="application/x-bittorrent-skin"
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000_Classes\.torrent]
"Content Type"="application/x-bittorrent"
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000_Classes\.torrent\OpenWithProgids]
"BitTorrent"=""
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000_Classes\Applications\BitTorrent.exe]
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000_Classes\Applications\BitTorrent.exe\shell\open\command]
""=""C:\Users\Jeanne\AppData\Roaming\BitTorrent\BitTorrent.exe" "%1""
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000_Classes\Azureus]
"Content Type"="application/x-bittorrent"
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000_Classes\BitTorrent]
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000_Classes\BitTorrent]
""="bittorrent URI"
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000_Classes\BitTorrent]
"Content Type"="application/x-bittorrent-protocol"
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000_Classes\BitTorrent\Content Type]
""="application/x-bittorrent"
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000_Classes\BitTorrent\DefaultIcon]
""="C:\Users\Jeanne\AppData\Roaming\BitTorrent\maindoc.ico"
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000_Classes\BitTorrent\shell\open\command]
""=""C:\Users\Jeanne\AppData\Roaming\BitTorrent\BitTorrent.exe" "%1""
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000_Classes\Magnet\DefaultIcon]
""="C:\Users\Jeanne\AppData\Roaming\BitTorrent\maindoc.ico"
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000_Classes\Magnet\shell\open\command]
""=""C:\Users\Jeanne\AppData\Roaming\BitTorrent\BitTorrent.exe" "%1""
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000_Classes\MIME\Database\Content Type\application/x-bittorrent]
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000_Classes\MIME\Database\Content Type\application/x-bittorrent-app]
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000_Classes\MIME\Database\Content Type\application/x-bittorrent-appinst]
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000_Classes\MIME\Database\Content Type\application/x-bittorrent-key]
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000_Classes\MIME\Database\Content Type\application/x-bittorrent-skin]
[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000_Classes\MIME\Database\Content Type\application/x-bittorrentsearchdescription+xml]
 
====== End Of Search ======
 
Very nifty tool that, it just goes right in and extracts whatever you want, doesn't it :)

  • 0

#38
BrianDrab

BrianDrab

    Trusted Helper

  • Malware Removal
  • 3,583 posts

Very nifty tool that, it just goes right in and extracts whatever you want, doesn't it

 

Yes it does!! Great tool. Please do the following to clean that up and then I'll be back with you regarding your other issue.

 

FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Download attached file and save it to the Desktop. Attached File  fixlist.txt   549bytes   37 downloads
Note. It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
2. Run FRST by Right-Clicking on the file and choosing Run as administrator.
3. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
4. When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.


  • 0

#39
BrianDrab

BrianDrab

    Trusted Helper

  • Malware Removal
  • 3,583 posts

Also, when you have a moment please attach the following log file. Note the file name may not be exact but will begin with MSSecurityClient and end in Install.log. Thank you.

 

C:\ProgramData\Microsoft\Microsoft Security Client\Support\MSSecurityClient_Setup_4.8.204.0_epp_Install.log


  • 0

#40
eor_grinch

eor_grinch

    Member

  • Topic Starter
  • Member
  • PipPip
  • 23 posts
Fix result of Farbar Recovery Tool (FRST written by Farbar) (x86) Version: 19-05-2015
Ran by Jeanne at 2015-05-20 18:36:49 Run:1
Running from C:\Users\Jeanne\Desktop
Loaded Profiles: Jeanne (Available profiles: Jeanne & Guest)
Boot Mode: Normal
 
==============================================
 
Content of fixlist:
*****************
CreateRestorePoint:
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\BitLord]
[-HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000\Software\BitTorrent]
[-HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000\Software\Microsoft\Windows\CurrentVersion\Uninstall\BitTorrent]
[-HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000\Software\Classes\Applications\BitTorrent.exe]
[-HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000\Software\Classes\BitTorrent]
[-HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000_Classes\BitTorrent]
 
*****************
 
Restore point was successfully created.
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\BitLord => Failed to delete key at first attempt (Error: C0000121), see next line.
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\BitLord => Key Deleted Successfully.
HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000\Software\BitTorrent => Failed to delete key at first attempt (Error: C0000121), see next line.
HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000\Software\BitTorrent => Key Deleted Successfully.
HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000\Software\Microsoft\Windows\CurrentVersion\Uninstall\BitTorrent => Key Deleted successfully.
HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000\Software\Classes\Applications\BitTorrent.exe => Failed to delete key at first attempt (Error: C0000121), see next line.
HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000\Software\Classes\Applications\BitTorrent.exe => Key Deleted Successfully.
HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000\Software\Classes\BitTorrent => Failed to delete key at first attempt (Error: C0000121), see next line.
HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000\Software\Classes\BitTorrent => Key Deleted Successfully.
HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000_Classes\BitTorrent => Key not found. 
 
==== End of Fixlog 18:37:21 ====
 
 
Okay, so I'm searching for the MSSecurityClient_Setup_4.8.204.0_epp_Install.log.   Only I can't find it.  Where you have Program Data I have Program Files, which is no biggie, I even found a Microsoft folder in there, unfortunately it was empty.
 
So I went through every folder on my C drive, and if it had been modified recently I searched for the log, but no joy.   I did find a file with the name c05ef6e0dca024dd6b when I go to the C drive, and it has a subfolder called x86, which unfortunately is empty.  
 
If you have any suggestions as to where else I can search, I am more than open to them.
 
Thanks :)

  • 0

Advertisements


#41
BrianDrab

BrianDrab

    Trusted Helper

  • Malware Removal
  • 3,583 posts

It's a hidden folder. So click your Start button and paste the following into the Search box and hit enter.

C:\ProgramData\Microsoft\Microsoft Security Client\Support

 

You should then see the log.


  • 0

#42
eor_grinch

eor_grinch

    Member

  • Topic Starter
  • Member
  • PipPip
  • 23 posts

Okay, I have attached the file because the page kept freezing up when I tried to copy and paste.

 

Good news, BitTorrent is gone!!

Attached Files


  • 0

#43
BrianDrab

BrianDrab

    Trusted Helper

  • Malware Removal
  • 3,583 posts

Good news, BitTorrent is gone!!

 

Nice!

 

OK, please do the following. Your machine will reboot. Then try installing Microsoft Security Essentials again. Let me know how it goes.

 

FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Download attached file and save it to the Desktop. Attached File  fixlist.txt   460bytes   44 downloads
Note. It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
2. Run FRST by Right-Clicking on the file and choosing Run as administrator.
3. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
4. When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.


  • 0

#44
eor_grinch

eor_grinch

    Member

  • Topic Starter
  • Member
  • PipPip
  • 23 posts
Fix result of Farbar Recovery Tool (FRST written by Farbar) (x86) Version: 19-05-2015
Ran by Jeanne at 2015-05-20 20:12:41 Run:2
Running from C:\Users\Jeanne\Desktop
Loaded Profiles: Jeanne (Available profiles: Jeanne & Guest)
Boot Mode: Normal
 
==============================================
 
Content of fixlist:
*****************
CreateRestorePoint:
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\MsMpSvc]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\mpfilter]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NisSrv]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Nisdrv]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft AntimalwareSetup]
C:\Program Files\Microsoft Security Client
C:\ProgramData\Microsoft\Microsoft Security Client
Reboot:
 
 
 
 
*****************
 
Restore point was successfully created.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\MsMpSvc => Failed to delete key at first attempt (Error: C0000121), see next line.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\MsMpSvc => Key Deleted Successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\mpfilter => Key not found. 
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NisSrv => Key not found. 
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Nisdrv => Key not found. 
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft AntimalwareSetup => Key not found. 
"C:\Program Files\Microsoft Security Client" => File/Directory not found.
C:\ProgramData\Microsoft\Microsoft Security Client => Moved successfully.
 
 
The system needed a reboot. 
 
==== End of Fixlog 20:14:31 ====
 
Microsoft Security Essentials has been installed successfully.

  • 0

#45
BrianDrab

BrianDrab

    Trusted Helper

  • Malware Removal
  • 3,583 posts

Great! OK, back to the issue at hand. Are you still having the slowness issues that you were experiencing when booted normally?


  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP