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trackid=sp-006 problem [Closed]

Started by eor_grinch , Mar 17 2015 09:22 AM

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#31
BrianDrab

Posted 19 May 2015 - 12:14 PM

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I use Microsoft Security Essentials on my home machines. Once we resolve your issue you are more than welcome to re-install Avast if you wish. I've found that it uses more resources than Microsoft Security Essentials and since you only have 2GB of RAM I thought it a good idea.

#32
eor_grinch

Posted 19 May 2015 - 11:12 PM

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This is not going well.

I have uninstalled Avast, no problem. I also uninstalled Java since I don't use it anymore and I noticed you said there was something wrong with it, and I thought maybe it would clear some space and improve performance, you never know. No problem there either.

The problem came in with installing Microsoft Security Essentials. It does not want to install. I keep getting an error message. It tells me to reboot and try again. Which I did. And still no joy. I don't know what to do. I can't get this bloody thing installed!

And since I'm not doing the Clean Boot thing anymore we're back to same old slow laptop, sigh.

#33
BrianDrab

Posted 20 May 2015 - 06:05 AM

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This is not going well.

It's a process of elimination at this point so hang in there.

The problem came in with installing Microsoft Security Essentials. It does not want to install. I keep getting an error message. It tells me to reboot and try again. Which I did. And still no joy. I don't know what to do. I can't get this bloody thing installed!

When you try to install it, what is the exact error you are getting? Is it the following?

#34
eor_grinch

Posted 20 May 2015 - 06:06 AM

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I have 2 more questions for you.

1. My gf sort of installed BitTorrent. I say sort of, because somewhere during the process she decided maybe it wasn't such a good idea after all and quit the installation. Now BitTorrent shows up in my list of programs, but I can't find any files on it, and it doesn't work either. I have tried to uninstall it, but I get an error message which says that I am not authorised to uninstall, I need to contact my system administrator. How do I get rid of the pesky bugger?

2. The first, say 3 times, I connect to the internet, I have not even opened my browser but the data is running like it's on a marathon. At least 50MB and up to 100MB per time. After I connect like the 5th or 6th time for the day, the usage corresponds to what I am doing. Do you have any idea what this could be?

Oh, btw gf says laptop is faster now, maybe I'm just biased and frustrated :oops:

Thanks!

#35
eor_grinch

Posted 20 May 2015 - 06:07 AM

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Yes, that error message you showed is it exactly!!

#36
BrianDrab

Posted 20 May 2015 - 06:11 AM

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1. My gf sort of installed BitTorrent. I say sort of, because somewhere during the process she decided maybe it wasn't such a good idea after all and quit the installation. Now BitTorrent shows up in my list of programs, but I can't find any files on it, and it doesn't work either. I have tried to uninstall it, but I get an error message which says that I am not authorised to uninstall, I need to contact my system administrator. How do I get rid of the pesky bugger?

I'll help you remove this. Please do the following.

FRST Registry Search
1. Run FRST by Right-Clicking on the file and choosing Run as administrator.
2. Copy and paste the words BitTorrent into the Search box and click the Search Registry button.

3. When the scan is complete a notepad window will open with the results. Please copy and paste the contents in your next reply. If for some reason notepad doesn't open the file should be
saved on your desktop named Search.txt.

#37
eor_grinch

Posted 20 May 2015 - 07:48 AM

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Farbar Recovery Scan Tool (x86) Version: 19-05-2015

Ran by Jeanne at 2015-05-20 15:45:31

Running from C:\Users\Jeanne\Desktop

Boot Mode: Normal

================== Search Registry: "BitTorrent" ===========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.torrent]

"Content Type"="application/x-bittorrent"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Azureus\Content Type]

""="application/x-bittorrent"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\BitLord\Content Type]

""="application/x-bittorrent"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MIME\Database\Content Type\application/x-bittorrent-app]

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MIME\Database\Content Type\application/x-bittorrent-appinst]

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MIME\Database\Content Type\application/x-bittorrent-key]

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MIME\Database\Content Type\application/x-bittorrent-skin]

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MIME\Database\Content Type\application/x-bittorrentsearchdescription+xml]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers]

"C:\Users\Jeanne\AppData\Roaming\BitTorrent\BitTorrent.exe"="VISTARTM"

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]

"{E779FC20-8B9B-4181-80B2-B87C9F7EFB47}"="v2.10|Action=Allow|Active=TRUE|Dir=In|Protocol=6|App=C:\Users\Jeanne\AppData\Roaming\BitTorrent\BitTorrent.exe|Name=BitTorrent (TCP-In)|Desc=Allow BitTorrent network traffic with Edge Traversal|Edge=TRUE|"

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]

"{10B96E92-684A-4C24-9D6C-F6DCDCBF8916}"="v2.10|Action=Allow|Active=TRUE|Dir=In|Protocol=17|App=C:\Users\Jeanne\AppData\Roaming\BitTorrent\BitTorrent.exe|Name=BitTorrent (UDP-In)|Desc=Allow BitTorrent network traffic with Edge Traversal|Edge=TRUE|"

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]

[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000\Software\BitTorrent]

[HKEY_USERS\S-1-5-21-611895501-4201313495-1634798728-1000\Software\BitTorrent\BitTorrent]