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kernel security error [Solved]


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#61
dustypink

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fss

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  • Attached File  FSS.txt   2.85KB   25 downloads

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#62
BrianDrab

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Step#1 - FRST Fix/Check VSS Writers
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Download attached file and save it to the Desktop. Attached File  fixlist.txt   26bytes   22 downloads
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
2. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
3. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
4. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.


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#63
dustypink

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I did that did I do it wrong here it is again

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#64
BrianDrab

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No you did it correctly. This was a different fix/check that we were doing. Thank you.


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#65
BrianDrab

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You currently have CryptoPrevent installed which is a great program but we need to disable it while we fix your machine.

 

Step#1 - Temporarily Disable CryptoPrevent.

1. Open up CryptoPrevent.

2. Click None - Remove all protection.

3. Click the Apply button.

4. Reboot if prompted.

 

Let me know when this is done or if you need more information. Thanks.


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#66
dustypink

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I did this twice it restarted then a box came up telling me twice that it didn't work


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#67
BrianDrab

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Do you know the exact message that came up after rebooting?

 

OK, please do the following.

 

Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Download attached file and save it to the Desktop. Attached File  fixlist.txt   67bytes   25 downloads
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
2. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
3. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
4. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.


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#68
dustypink

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it says prevention not applied or unsuccssful


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#69
dustypink

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is this it I seem to have so many

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#70
BrianDrab

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Bingo! That's what I was hoping for. Even though you got the prevention not applied or unsuccessful message it looks like it worked and I got the information I needed. We're very close now.

 

It appears you had McAfee Antivirus at one time and there are remnants still left preventing you from enabling Windows Defender.

 

Download and run this small program http://download.mcaf...atches/MCPR.exe to remove all remnants.

 

Let me know when this is done.


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#71
dustypink

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done


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#72
BrianDrab

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Great. Now let's try enabling Windows Defender again.

 

Enable Windows Defender

1. Click your start button.

2. Type Action and click on Action Center that comes up.

3. Click Enable on both options below and see if it works this time.

 

TurnOn.JPG


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#73
dustypink

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no its still doing the same thing


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#74
BrianDrab

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That's unfortunate. OK please install Avast and let me know when done.

Avast! (ensure you uncheck the Google Toolbar and Google Chrome that is offered on the first screen of the install...unless you want them for some reason).


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#75
dustypink

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I wont download


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