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laptop suddenly slows down to a crawl at times! [Closed]


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#1
mekemekec

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hi.

 

my laptop is 2 years old. it takes me quite a while at the start up to get to a comfortable speed, and when i game for a couple hours or so, the computer sometimes (not all the time) slows down to a crawl. it lags a lot and it takes forever even just to close the game. the slowness(?) lingers and the only way to go back to the original speed(?) per se is to restart the computer.

 

i know this may be an issue with possible overheating or the fact that my graphic card is intel graphics with radeon graphic rendering, but having downloaded quite a number of torrents without knowing its consequences, i believe there must be some malwares and spywares hiding in my computer.

 

i have run malwarebytes before, and it gave me a whole lot of malwares it found, and since then i've run a clean up. however i believe that there are many more. so i was hoping i could get some expert advice.

 

having read the 'malware and spyware cleaning guide' at geekstogo, i've downloaded and ran frst and got the results. there are some korean in the logs. so please do let me know if there are some words or sentences that need an explanation.

 

i hope you don't mind me attaching the logs because when i've tried to paste the contents here, the post failed to post too many times (about 4 times) so please do excuse me for posting them as attachments and please do help! thanks a lot in advance.

Attached Files


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#2
Essexboy

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To me it looks like a memory leak problem as a reboot clears it

You could try trimming down the start up programmes

CAUTION : This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:

CreateRestorePoint:
Task: {D36C74DD-A5FD-46C6-B4BF-18D2168A376C} - \Window_Network_Manager No Task File <==== ATTENTION
C:\ProgramData\MakeMarkerFile.exe
C:\Users\EasySurvey\EasySurvey.exe
EmptyTemp:
CMD: bitsadmin /reset /allusers


Save this as fixlist.txt, in the same location as FRST.exe
FRSTfix.JPG
Run FRST and press Fix
On completion a log will be generated please post that
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#3
mekemekec

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thanks a lot for the prompt reply!

 

i've run the fix as advised and below is the fixlog you asked for:
 

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 11-03-2015
Ran by SAMSUNG at 2015-03-22 00:50:46 Run:1
Running from C:\Users\SAMSUNG\Desktop
Loaded Profiles: SAMSUNG (Available profiles: SAMSUNG & Administrator)
Boot Mode: Normal
==============================================
 
Content of fixlist:
*****************
CreateRestorePoint:
Task: {D36C74DD-A5FD-46C6-B4BF-18D2168A376C} - \Window_Network_Manager No Task File <==== ATTENTION
C:\ProgramData\MakeMarkerFile.exe
C:\Users\EasySurvey\EasySurvey.exe
EmptyTemp:
CMD: bitsadmin /reset /allusers
*****************
 
Restore point was successfully created.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Logon\{D36C74DD-A5FD-46C6-B4BF-18D2168A376C}" => Key deleted successfully.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{D36C74DD-A5FD-46C6-B4BF-18D2168A376C}" => Key deleted successfully.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Window_Network_Manager" => Key deleted successfully.
C:\ProgramData\MakeMarkerFile.exe => Moved successfully.
C:\Users\EasySurvey\EasySurvey.exe => Moved successfully.
 
=========  bitsadmin /reset /allusers =========
 
 
BITSADMIN version 3.0 [ 7.7.9600 ]
BITS administration utility.
© Copyright 2000-2006 Microsoft Corp.
 
BITSAdmin is deprecated and is not guaranteed to be available in future versions of Windows.
Administrative tools for the BITS service are now provided by BITS PowerShell cmdlets.
 
Unable to cancel {B0B7A968-B516-4281-ABF0-AAAA23ED2552}.
Unable to cancel {79518A0E-6675-44EF-84EB-42AEDC63BCF1}.
{468FB37C-D0EA-4D76-8D53-3C5DAF5AB897} canceled.
{9B011989-2302-44AF-BAA0-1D07C5661DCC} canceled.
{7EE02D6B-9C97-435C-B59E-78C416E64994} canceled.
{BAEF020A-85C8-4102-A587-30BC6A613BA5} canceled.
4 out of 6 jobs canceled.
 
========= End of CMD: =========
 
EmptyTemp: => Removed 256.7 MB temporary data.
 
 
The system needed a reboot. 
 
==== End of Fixlog 00:51:52 ====
 
thanks again.

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#4
Essexboy

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OK lets now look at the startup items

Open Task Manager :

Press the keys Ctrl + Shift + Escape simultaneously.
This will open Task Manager
On the bottom left select more details
Then select the Start Up tab



Now right click all the items that you do not need to start with the computer (probably everything except your antivirus)
Click disable
Once you have done them all close Task manager and reboot

Now use the computer as usual and see if the lagging/freezing still occurs

If you find that you do need some of the start up elements then just go back to task manager and select enable
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#5
mekemekec

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thanks a lot! you guys are awesome.

i will test it out for the next few days i suppose!

thanks again for your time


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#6
Essexboy

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My pleasure :)
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#7
Essexboy

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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