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Printer will print connected to USB but not network wired connection

hp laserjet pro pcl xl error

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Gee Buttersnaps

Gee Buttersnaps

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Ok so I had an HP LaserJet 4000n.  A relic, I know.  But it was working...  I was primarily using it connected via wired network and printing from a Win 8.1 64bit PC.  Friday it worked fine.  Monday morning (today) everything I printed gave me a PCL XL ERROR  and the specific error code varied each time.  Sometimes it was a internetalError, missingdata, illegaltag


Always something like that. 


I search the HP and Windows support centers and find no real help.  I realize that HP doesn't carry a driver for that printer with win 8.1x64 so I get the universal printer driver... no luck.


So I finally get frustrated after having tried the PCL 6 driver, PCL 5, PS and having no luck, so I decide that maybe some update has caused it to stop supporting that driver.  So I go out and get a new printer (needed one anyway, the 4000n was getting a bit cranky).  I get an HP LaserJet Pro 400 m401dne.  Install it with the network.  same problem... exact same freaking problem...


finally in a last ditch effort I install the printer to the PC via the USB connection.  When printing from there it works great.  No errors, no problems. 


I can make do with it being a USB printer, no problem.  We really only use it from one computer anyway, but does anyone have a clue why this would be?


I've rebooted my router, switched ports the ethernet coord was plugged in, changed coords... no luck...



Edited by Gee Buttersnaps, 23 March 2015 - 04:48 PM.

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Can you ping your printer?

Also suggest you set the printer to a static ip outside the routers dhcp pool, and make sure the printer is on the same subnet as your network. Check your printer is set to use your routers gateway address. If all of those are correct it should show some form of life.

Edited by nordvark, 24 March 2015 - 08:17 PM.

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