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Help please, blue screen random shutdown (tcpip.sys problem, also a WH


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#1
teh12man

teh12man

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Can anyone help with my dilemma? A few weeks ago, my computer started getting the BSOD (blue screen of death) and crashing, and in the small window of time I have to read the error message before the computer shuts down completely, it says something about Driver_IRQL_NOT_LESS_OR_EQUAL (tcpip.sys).... I have downloaded bluescreenviewer along with slimcleaner, also whocrashed. In hopes of fixing this problem ( as the links on google led me to posts saying these have helped fix the problem.) I also get, although not as often, a blue screen that reads WHEA_UNCORRRECTABLE ERROR I have not gotten that one in a while. Thank you for your help.

-Miles

 

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#2
teh12man

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From Whocrashed, the analization reads : 

On Mon 3/23/2015 11:02:26 PM GMT your computer crashed

crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: tcpip.sys (tcpip+0x45308)
Bugcheck code: 0xD1 (0xA, 0x2, 0x0, 0xFFFFF8009A6C5308)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\tcpip.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: TCP/IP Driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

 


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#3
Caliburn

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Try updating your drivers, and see if that helps in any way. Otherwise, it would probably be best to do a system restore/rollback.

  • Go into your Search menu
  • Type in "System Restore"
  • It will display a window saying "Starting System restore", wait for this notice to go away, and then a new window should pop up.]
  • Click Next
  • You'll see a list of possible System Restore points, click the one that was closest before the problem started.
  • If it's not listed, try checking "Show more restore points".
  • Click "Finish". It should then restart.

Tell me if this works, or not. Note: You will not lose any documents, you will simply lose recent application/driver/hardware changes. You may be prompted to update your system upon next bootup.


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