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device manager is missing


Best Answer Ztruker , 26 March 2015 - 07:07 PM

It's a modem. Do you even need it, use it or care about it? If not, remove it. Go to the full post »


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#1
itsmesunny

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http://www.geekstogo...t-open-the-file

 

Hi!

 

I found this thread cuz I get the same pop up about MMC because I cannot find the device manager. I also punched in sfc /scannow

and it ran until another window popped up to insder the CD which I do not have.

 

It is not there if I go via Control Panel > System > Hardware. I get the same pop up.

 

I used to have it.

 

I do not have a the Windows XP CD.

 

Is there anything else I can do to fix it? It looks as though I can download it - ???  Is that true?

 

How else can I check to see what drivers I have and if they are up do date - with no yellow question marks?

Cuz I just got a pop started up about a PCI hardware that was found and the window to install but I cannot because the software is missing.


Edited by itsmesunny, 25 March 2015 - 07:49 AM.

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#2
Yisroel

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Hi itsmesunny.

 

Please run the Microsoft Fix it found in this article.

 

Hope this will help you resolve this issue. Report back success or failure.


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#3
itsmesunny

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Ok. Thanks. Will do it now. :yes:


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#4
itsmesunny

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Ok it worked.

 

I got Device Manager back and there is still one device with the 'Yellow Question Mark' - :bashhead:

 

There were once 4 and I thought we had gotten them all.

 

Other Devices

    PCI Simple Communications Controller

 

is not there. and I get the same popup when I try reinstall the driver - "The hardware was not installed because the wizard cannot find the necessary software."

 

I remember now. I need to find the vendor etc.

But we did this above and whatever we did removed the other 3 together. I wonder why this device is still here?

 

PCI\VEN_14F1&DEV_2702&SUBSYS_8D891028&REV_01\4&1C660DD6&08F0

 

Ok, I found the link in the earlier thread to where I type in the this info for this driver and I do not know what to do.

http://www.pcidataba...ils.php?id=1655

 

Here is the direct link: http://www.pcidataba...id=1655&id=5047

 

Can you help me?


Edited by itsmesunny, 26 March 2015 - 10:30 AM.

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#5
Yisroel

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I'm glad I was able to help you  :yes:

 

Now about the missing driver. From which manufacturer is this PC? And what is the modal?


Edited by Yisroel, 26 March 2015 - 11:31 AM.

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#6
itsmesunny

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Hi!

 

It's an old Dell that someone gave to me.

It's a Dell Dimension 8300 running Windows XP Home Edition 32 bit.

 

Is this what you are looking for? - http://www.dell.com/...rivers?detect=y

 

:yes:

 

I have been there but I dunno - not getting anywhere with it.


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#7
Yisroel

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Give a try the driver found in the following link: http://www.dell.com/...driverId=R69782

Follow the Installation instructions from there.


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#8
itsmesunny

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Nope. I get a pop up.

 

MDM_Util.exe Application Error

The application failed to initialize properly (0x0000142).

Click Ok nto terminate the application.

 

PCI is still yellow with the ? in device manager.


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#9
Yisroel

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  1. Have you checked Windows Updates if there is any updates there?
  2. Have you done a System Analysis in the Dell link you mentioned to me before? This could maybe help you identify which drivers you should install from there.

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#10
itsmesunny

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I have the automatic updates from Dell installed. Dell Sytem Detect. Dell Support Assist.

 

And that link you referenced above that I posted has the drivers. There are alot of them -  70+!  Did you check it out?

 

I thought what I was supposed to find was find the vendor with the info like I posted above and go there to a link and download the driver, because it comes up under "other devices" as "unknown manufacturer" in the device manager ( under hardware ).

 

This is how it reads :

 

Device Status

 

The drivers for the device are not installed. (Code 28)

 

To reinstall the drivers for thei device, click Reinstall Driver.

 

I cannot because after a search it says - The hardware was not installed because the wizare cannot find

the necessary software.

 

It's not a Dell thing. I need to find the link for it at the vendor page but I don't see anything about drivers.

 

Should I just disable or delete it?

 

This whole driver thing is frustrating.


Edited by itsmesunny, 26 March 2015 - 04:01 PM.

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#11
Yisroel

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The PCI Simple Communications Controller is a system driver. And as such it would probably come from from dell.

 

When in the process of installation did you got that error message?


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#12
Ztruker

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✓  Best Answer

It's a modem. Do you even need it, use it or care about it? If not, remove it.


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#13
itsmesunny

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Ok. Thank you all.

 

I deleted it. Everything seems fine. So I guess I did not need it after all.

 

This thread can be marked Resolved.

 

:yes:


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