Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

daughters windows vista laptop SUPER SLOW. takes forever to load chro


  • This topic is locked This topic is locked

#16
BrianDrab

BrianDrab

    Trusted Helper

  • Malware Removal
  • 3,583 posts

Thank you. Please do the following.

 

1. Click your Start button.

2. Type services.msc into the search box and hit enter. Click Continue on the User Account Control prompt if it appears.

3. Scroll down in the list of services that appear until you find Windows Update.

4. Right-click on the Windows Update service and select Start.

 

Let me know any error that comes up.


  • 0

Advertisements


#17
demozast

demozast

    Member

  • Topic Starter
  • Member
  • PipPip
  • 74 posts

same one as before pops up.  I just close the box and everything seems to run right.  If this is the only issue I can definitely deal with it.  


  • 0

#18
BrianDrab

BrianDrab

    Trusted Helper

  • Malware Removal
  • 3,583 posts

If this is the only issue I can definitely deal with it

 

This is your decision but with Windows Update being broke, no security updates will be installed and your machine will be vulnerable to infection so you will likely be back here for assistance. If you would like to try and resolve let me know. If you don't wish to please also let me know.

 

thanks.


  • 0

#19
demozast

demozast

    Member

  • Topic Starter
  • Member
  • PipPip
  • 74 posts

If you are able to fix it, I would definitely be willing to try anything.  Youve worked wonders so far :)


  • 0

#20
BrianDrab

BrianDrab

    Trusted Helper

  • Malware Removal
  • 3,583 posts

Let's give it a go. There are three different things I'd like to try.

 

Step#1 - System File Checker - Check for Corruption
1. Click your Start Orb in the lower left of your computer and type cmd in the search box.
2. Once the cmd program is found, right-click on it with your mouse and select Run as administrator as shown below.
ElevateCommandPrompt.JPG

3. Answer Yes when asked to allow.
4. You should now have a black window open that you can type in to.
5. Type sfc /scannow and hit enter to start the scan. Please notice the space between sfc and /scannow.
6. Once the scan finishes please copy and paste the following into the command prompt window and hit enter. You will need to right-click your mouse in the command-window and select paste.
  findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt
7. This will place a new file on your desktop named sfcdetails.txt. Please copy/past the contents of this file into your next post.


  • 0

#21
demozast

demozast

    Member

  • Topic Starter
  • Member
  • PipPip
  • 74 posts

I did all that, but when I copied and pasted it into the box I got the message that the post is too long.  I will try and attach it instead

 

Attached Files


  • 0

#22
BrianDrab

BrianDrab

    Trusted Helper

  • Malware Removal
  • 3,583 posts

Excellent job. There's definitely corruption that we need to fix. We need one more scan before we can resolve.

 

Run System Update Readiness Tool

1. Please download and run the System Update Readiness Tool from here.

2. It may take 10 minutes or so to run. Let it complete.

3. When the SURT finishes running, zip up and attach the following log file. To zip up the file you can right-click on it and select Send to compressed (zipped) folder.

C:\Windows\Logs\CBS\CheckSUR.persist.log

Please Note:: if the file is too big to upload to your next post please upload via a service such as SendSpace, Dropbox or One Drive and just provide the link.


  • 0

#23
demozast

demozast

    Member

  • Topic Starter
  • Member
  • PipPip
  • 74 posts

See if this works for you.  I attached it

Attached Files


  • 0

#24
BrianDrab

BrianDrab

    Trusted Helper

  • Malware Removal
  • 3,583 posts

Good job. I identified all the corruption and sourced the files. Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  • Download SFCFix.exe (by niemiro) and save this to your Desktop.
  • Download the attached file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  • Save any open documents and close all open windows.
  • On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  • Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  • SFCFix will now process the script.
  • Upon completion, a file should be created on your Desktop: SFCFix.txt.
  • Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please

Step#2 - System File Checker - Verify Corruption Fixed
1. Click your Start Orb in the lower left of your computer and type cmd in the search box.
2. Once the cmd program is found, right-click on it with your mouse and select Run as administrator as shown below.
ElevateCommandPrompt.JPG
3. Answer Yes when asked to allow.
4. You should now have a black window open that you can type in to.
5. Type sfc /scannow and hit enter to start the scan. Please notice the space between sfc and /scannow.
6. Once the scan finishes please copy and paste the following into the command prompt window and hit enter. You will need to right-click your mouse in the command-window and select paste.
  findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt
7. This will place a new file on your desktop named sfcdetails.txt. Please copy/past the contents of this file into your next post.
 
 
 
Items for your next post
1. SFCFix.txt
2. sfcdetails.txt

Attached Files


  • 0

#25
demozast

demozast

    Member

  • Topic Starter
  • Member
  • PipPip
  • 74 posts
SFCFix version 2.4.3.0 by niemiro.
Start time: 2015-03-29 14:20:00.940
Microsoft Windows Vista Service Pack 2 - x86
Using .zip script file at C:\Users\User\Desktop\SFCFix.zip [0]
 
 
 
 
PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-tabletpc-inputpanel_31bf3856ad364e35_6.0.6002.18005_none_137a8ed274a4186a\TipBand.dll
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-t..services-remotepage_31bf3856ad364e35_6.0.6001.18000_none_04f691b3ad798636\remotepg.dll
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-t..platform-input-core_31bf3856ad364e35_6.0.6002.18005_none_d2fbc584d9efb14a\TouchX.dll
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-sidebar_31bf3856ad364e35_6.0.6002.18005_none_d0c824c923c9e622\sbdrop.dll
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-sidebar_31bf3856ad364e35_6.0.6002.18005_none_d0c824c923c9e622\settings.ini
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-p..rtmonitor-tcpmonini_31bf3856ad364e35_6.0.6001.18000_none_d278d2aaa749970e\tcpmon.ini
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-ntlanui2_31bf3856ad364e35_6.0.6000.16386_none_33ee9248e187743f\ntlanui2.dll
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-msieftp_31bf3856ad364e35_6.0.6001.18000_none_1654c4704de197f4\msieftp.dll
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-m..player-shellpreview_31bf3856ad364e35_6.0.6001.18000_none_c09dd331733760b0\wmprph.exe
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-i..tional-codepage-949_31bf3856ad364e35_6.0.6000.16386_none_cca4dd859e5078e2
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-dssec_31bf3856ad364e35_6.0.6001.18000_none_5a65d782fc87d29e\dssec.dll
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-deskperf_31bf3856ad364e35_6.0.6000.16386_none_c26f140631f37aca\deskperf.dll
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-deskmon_31bf3856ad364e35_6.0.6000.16386_none_ac9d0a0882270ecb\deskmon.dll
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-deskadp_31bf3856ad364e35_6.0.6000.16386_none_ad750f84819ecdda\deskadp.dll
Successfully took permissions for file or folder C:\Windows\winsxs\x86_microsoft-windows-a..on-experience-tools_31bf3856ad364e35_6.0.6002.18005_none_96b5a00fa593defd\acppage.dll
 
Successfully copied file C:\Users\User\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-tabletpc-inputpanel_31bf3856ad364e35_6.0.6002.18005_none_137a8ed274a4186a\TipBand.dll to C:\Windows\winsxs\x86_microsoft-windows-tabletpc-inputpanel_31bf3856ad364e35_6.0.6002.18005_none_137a8ed274a4186a\TipBand.dll.
Successfully copied file C:\Users\User\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-t..services-remotepage_31bf3856ad364e35_6.0.6001.18000_none_04f691b3ad798636\remotepg.dll to C:\Windows\winsxs\x86_microsoft-windows-t..services-remotepage_31bf3856ad364e35_6.0.6001.18000_none_04f691b3ad798636\remotepg.dll.
Successfully copied file C:\Users\User\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-t..platform-input-core_31bf3856ad364e35_6.0.6002.18005_none_d2fbc584d9efb14a\TouchX.dll to C:\Windows\winsxs\x86_microsoft-windows-t..platform-input-core_31bf3856ad364e35_6.0.6002.18005_none_d2fbc584d9efb14a\TouchX.dll.
Successfully copied file C:\Users\User\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-sidebar_31bf3856ad364e35_6.0.6002.18005_none_d0c824c923c9e622\sbdrop.dll to C:\Windows\winsxs\x86_microsoft-windows-sidebar_31bf3856ad364e35_6.0.6002.18005_none_d0c824c923c9e622\sbdrop.dll.
Successfully copied file C:\Users\User\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-sidebar_31bf3856ad364e35_6.0.6002.18005_none_d0c824c923c9e622\settings.ini to C:\Windows\winsxs\x86_microsoft-windows-sidebar_31bf3856ad364e35_6.0.6002.18005_none_d0c824c923c9e622\settings.ini.
Successfully copied file C:\Users\User\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-p..rtmonitor-tcpmonini_31bf3856ad364e35_6.0.6001.18000_none_d278d2aaa749970e\tcpmon.ini to C:\Windows\winsxs\x86_microsoft-windows-p..rtmonitor-tcpmonini_31bf3856ad364e35_6.0.6001.18000_none_d278d2aaa749970e\tcpmon.ini.
Successfully copied file C:\Users\User\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-ntlanui2_31bf3856ad364e35_6.0.6000.16386_none_33ee9248e187743f\ntlanui2.dll to C:\Windows\winsxs\x86_microsoft-windows-ntlanui2_31bf3856ad364e35_6.0.6000.16386_none_33ee9248e187743f\ntlanui2.dll.
Successfully copied file C:\Users\User\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-msieftp_31bf3856ad364e35_6.0.6001.18000_none_1654c4704de197f4\msieftp.dll to C:\Windows\winsxs\x86_microsoft-windows-msieftp_31bf3856ad364e35_6.0.6001.18000_none_1654c4704de197f4\msieftp.dll.
Successfully copied file C:\Users\User\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-m..player-shellpreview_31bf3856ad364e35_6.0.6001.18000_none_c09dd331733760b0\wmprph.exe to C:\Windows\winsxs\x86_microsoft-windows-m..player-shellpreview_31bf3856ad364e35_6.0.6001.18000_none_c09dd331733760b0\wmprph.exe.
Successfully copied file C:\Users\User\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-i..tional-codepage-949_31bf3856ad364e35_6.0.6000.16386_none_cca4dd859e5078e2\C_949.NLS to C:\Windows\winsxs\x86_microsoft-windows-i..tional-codepage-949_31bf3856ad364e35_6.0.6000.16386_none_cca4dd859e5078e2\C_949.NLS.
Successfully copied file C:\Users\User\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-dssec_31bf3856ad364e35_6.0.6001.18000_none_5a65d782fc87d29e\dssec.dll to C:\Windows\winsxs\x86_microsoft-windows-dssec_31bf3856ad364e35_6.0.6001.18000_none_5a65d782fc87d29e\dssec.dll.
Successfully copied file C:\Users\User\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-deskperf_31bf3856ad364e35_6.0.6000.16386_none_c26f140631f37aca\deskperf.dll to C:\Windows\winsxs\x86_microsoft-windows-deskperf_31bf3856ad364e35_6.0.6000.16386_none_c26f140631f37aca\deskperf.dll.
Successfully copied file C:\Users\User\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-deskmon_31bf3856ad364e35_6.0.6000.16386_none_ac9d0a0882270ecb\deskmon.dll to C:\Windows\winsxs\x86_microsoft-windows-deskmon_31bf3856ad364e35_6.0.6000.16386_none_ac9d0a0882270ecb\deskmon.dll.
Successfully copied file C:\Users\User\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-deskadp_31bf3856ad364e35_6.0.6000.16386_none_ad750f84819ecdda\deskadp.dll to C:\Windows\winsxs\x86_microsoft-windows-deskadp_31bf3856ad364e35_6.0.6000.16386_none_ad750f84819ecdda\deskadp.dll.
Successfully copied file C:\Users\User\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-a..on-experience-tools_31bf3856ad364e35_6.0.6002.18005_none_96b5a00fa593defd\acppage.dll to C:\Windows\winsxs\x86_microsoft-windows-a..on-experience-tools_31bf3856ad364e35_6.0.6002.18005_none_96b5a00fa593defd\acppage.dll.
 
Failed to reset file attributes for file or folder C:\Windows\winsxs\x86_microsoft-windows-tabletpc-inputpanel_31bf3856ad364e35_6.0.6002.18005_none_137a8ed274a4186a\TipBand.dll with error code ERROR_ACCESS_DENIED.
Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-tabletpc-inputpanel_31bf3856ad364e35_6.0.6002.18005_none_137a8ed274a4186a\TipBand.dll
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-tabletpc-inputpanel_31bf3856ad364e35_6.0.6002.18005_none_137a8ed274a4186a\TipBand.dll
Failed to reset file attributes for file or folder C:\Windows\winsxs\x86_microsoft-windows-t..services-remotepage_31bf3856ad364e35_6.0.6001.18000_none_04f691b3ad798636\remotepg.dll with error code ERROR_ACCESS_DENIED.
Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-t..services-remotepage_31bf3856ad364e35_6.0.6001.18000_none_04f691b3ad798636\remotepg.dll
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-t..services-remotepage_31bf3856ad364e35_6.0.6001.18000_none_04f691b3ad798636\remotepg.dll
Failed to reset file attributes for file or folder C:\Windows\winsxs\x86_microsoft-windows-t..platform-input-core_31bf3856ad364e35_6.0.6002.18005_none_d2fbc584d9efb14a\TouchX.dll with error code ERROR_ACCESS_DENIED.
Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-t..platform-input-core_31bf3856ad364e35_6.0.6002.18005_none_d2fbc584d9efb14a\TouchX.dll
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-t..platform-input-core_31bf3856ad364e35_6.0.6002.18005_none_d2fbc584d9efb14a\TouchX.dll
Failed to reset file attributes for file or folder C:\Windows\winsxs\x86_microsoft-windows-sidebar_31bf3856ad364e35_6.0.6002.18005_none_d0c824c923c9e622\sbdrop.dll with error code ERROR_ACCESS_DENIED.
Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-sidebar_31bf3856ad364e35_6.0.6002.18005_none_d0c824c923c9e622\sbdrop.dll
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-sidebar_31bf3856ad364e35_6.0.6002.18005_none_d0c824c923c9e622\sbdrop.dll
Failed to reset file attributes for file or folder C:\Windows\winsxs\x86_microsoft-windows-sidebar_31bf3856ad364e35_6.0.6002.18005_none_d0c824c923c9e622\settings.ini with error code ERROR_ACCESS_DENIED.
Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-sidebar_31bf3856ad364e35_6.0.6002.18005_none_d0c824c923c9e622\settings.ini
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-sidebar_31bf3856ad364e35_6.0.6002.18005_none_d0c824c923c9e622\settings.ini
Failed to reset file attributes for file or folder C:\Windows\winsxs\x86_microsoft-windows-p..rtmonitor-tcpmonini_31bf3856ad364e35_6.0.6001.18000_none_d278d2aaa749970e\tcpmon.ini with error code ERROR_ACCESS_DENIED.
Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-p..rtmonitor-tcpmonini_31bf3856ad364e35_6.0.6001.18000_none_d278d2aaa749970e\tcpmon.ini
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-p..rtmonitor-tcpmonini_31bf3856ad364e35_6.0.6001.18000_none_d278d2aaa749970e\tcpmon.ini
Failed to reset file attributes for file or folder C:\Windows\winsxs\x86_microsoft-windows-ntlanui2_31bf3856ad364e35_6.0.6000.16386_none_33ee9248e187743f\ntlanui2.dll with error code ERROR_ACCESS_DENIED.
Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-ntlanui2_31bf3856ad364e35_6.0.6000.16386_none_33ee9248e187743f\ntlanui2.dll
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-ntlanui2_31bf3856ad364e35_6.0.6000.16386_none_33ee9248e187743f\ntlanui2.dll
Failed to reset file attributes for file or folder C:\Windows\winsxs\x86_microsoft-windows-msieftp_31bf3856ad364e35_6.0.6001.18000_none_1654c4704de197f4\msieftp.dll with error code ERROR_ACCESS_DENIED.
Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-msieftp_31bf3856ad364e35_6.0.6001.18000_none_1654c4704de197f4\msieftp.dll
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-msieftp_31bf3856ad364e35_6.0.6001.18000_none_1654c4704de197f4\msieftp.dll
Failed to reset file attributes for file or folder C:\Windows\winsxs\x86_microsoft-windows-m..player-shellpreview_31bf3856ad364e35_6.0.6001.18000_none_c09dd331733760b0\wmprph.exe with error code ERROR_ACCESS_DENIED.
Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-m..player-shellpreview_31bf3856ad364e35_6.0.6001.18000_none_c09dd331733760b0\wmprph.exe
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-m..player-shellpreview_31bf3856ad364e35_6.0.6001.18000_none_c09dd331733760b0\wmprph.exe
Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-i..tional-codepage-949_31bf3856ad364e35_6.0.6000.16386_none_cca4dd859e5078e2
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-i..tional-codepage-949_31bf3856ad364e35_6.0.6000.16386_none_cca4dd859e5078e2
Failed to reset file attributes for file or folder C:\Windows\winsxs\x86_microsoft-windows-dssec_31bf3856ad364e35_6.0.6001.18000_none_5a65d782fc87d29e\dssec.dll with error code ERROR_ACCESS_DENIED.
Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-dssec_31bf3856ad364e35_6.0.6001.18000_none_5a65d782fc87d29e\dssec.dll
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-dssec_31bf3856ad364e35_6.0.6001.18000_none_5a65d782fc87d29e\dssec.dll
Failed to reset file attributes for file or folder C:\Windows\winsxs\x86_microsoft-windows-deskperf_31bf3856ad364e35_6.0.6000.16386_none_c26f140631f37aca\deskperf.dll with error code ERROR_ACCESS_DENIED.
Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-deskperf_31bf3856ad364e35_6.0.6000.16386_none_c26f140631f37aca\deskperf.dll
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-deskperf_31bf3856ad364e35_6.0.6000.16386_none_c26f140631f37aca\deskperf.dll
Failed to reset file attributes for file or folder C:\Windows\winsxs\x86_microsoft-windows-deskmon_31bf3856ad364e35_6.0.6000.16386_none_ac9d0a0882270ecb\deskmon.dll with error code ERROR_ACCESS_DENIED.
Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-deskmon_31bf3856ad364e35_6.0.6000.16386_none_ac9d0a0882270ecb\deskmon.dll
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-deskmon_31bf3856ad364e35_6.0.6000.16386_none_ac9d0a0882270ecb\deskmon.dll
Failed to reset file attributes for file or folder C:\Windows\winsxs\x86_microsoft-windows-deskadp_31bf3856ad364e35_6.0.6000.16386_none_ad750f84819ecdda\deskadp.dll with error code ERROR_ACCESS_DENIED.
Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-deskadp_31bf3856ad364e35_6.0.6000.16386_none_ad750f84819ecdda\deskadp.dll
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-deskadp_31bf3856ad364e35_6.0.6000.16386_none_ad750f84819ecdda\deskadp.dll
Failed to reset file attributes for file or folder C:\Windows\winsxs\x86_microsoft-windows-a..on-experience-tools_31bf3856ad364e35_6.0.6002.18005_none_96b5a00fa593defd\acppage.dll with error code ERROR_ACCESS_DENIED.
Successfully restored ownership for C:\Windows\winsxs\x86_microsoft-windows-a..on-experience-tools_31bf3856ad364e35_6.0.6002.18005_none_96b5a00fa593defd\acppage.dll
Successfully restored permissions on C:\Windows\winsxs\x86_microsoft-windows-a..on-experience-tools_31bf3856ad364e35_6.0.6002.18005_none_96b5a00fa593defd\acppage.dll
PowerCopy:: directive completed successfully.
 
 
 
 
Successfully processed all directives.
SFCFix version 2.4.3.0 by niemiro has completed.
Currently storing 15 datablocks.
Finish time: 2015-03-29 14:20:23.747
Script hash: G3MyvkZzBVZQOm3bZRMFM0y7kqqSqm++EgCCuLzDBeM=
----------------------EOF-----------------------
 
 
\Archive\winsxs\x86_microsoft-windows-a..on-experience-tools_31bf3856ad364e35_6.
0.6002.18005_none_96b5a00fa593defd\acppage.dll to C:\Windows\winsxs\x86_microsof
t-windows-a..on-experience-tools_31bf3856ad364e35_6.0.6002.18005_none_96b5a00fa5
93defd\acppage.dll.
'Successfully' is not recognized as an internal or external command,
operable program or batch file.
 
C:\Windows\system32>
C:\Windows\system32>Failed to reset file attributes for file or folder C:\Window
s\winsxs\x86_microsoft-windows-tabletpc-inputpanel_31bf3856ad364e35_6.0.6002.180
05_none_137a8ed274a4186a\TipBand.dll with error code ERROR_ACCESS_DENIED.
'Failed' is not recognized as an internal or external command,
operable program or batch file.
 
C:\Windows\system32>Successfully restored ownership for C:\Windows\winsxs\x86_mi
crosoft-windows-tabletpc-inputpanel_31bf3856ad364e35_6.0.6002.18005_none_137a8ed
274a4186a\TipBand.dll
'Successfully' is not recognized as an internal or external command,
operable program or batch file.
 
C:\Windows\system32>Successfully restored permissions on C:\Windows\winsxs\x86_m
icrosoft-windows-tabletpc-inputpanel_31bf3856ad364e35_6.0.6002.18005_none_137a8e
d274a4186a\TipBand.dll
'Successfully' is not recognized as an internal or external command,
operable program or batch file.
 
C:\Windows\system32>Failed to reset file attributes for file or folder C:\Window
s\winsxs\x86_microsoft-windows-t..services-remotepage_31bf3856ad364e35_6.0.6001.
18000_none_04f691b3ad798636\remotepg.dll with error code ERROR_ACCESS_DENIED.
'Failed' is not recognized as an internal or external command,
operable program or batch file.
 
C:\Windows\system32>Successfully restored ownership for C:\Windows\winsxs\x86_mi
crosoft-windows-t..services-remotepage_31bf3856ad364e35_6.0.6001.18000_none_04f6
91b3ad798636\remotepg.dll
'Successfully' is not recognized as an internal or external command,
operable program or batch file.
 
C:\Windows\system32>Successfully restored permissions on C:\Windows\winsxs\x86_m
icrosoft-windows-t..services-remotepage_31bf3856ad364e35_6.0.6001.18000_none_04f
691b3ad798636\remotepg.dll
'Successfully' is not recognized as an internal or external command,
operable program or batch file.
 
C:\Windows\system32>Failed to reset file attributes for file or folder C:\Window
s\winsxs\x86_microsoft-windows-t..platform-input-core_31bf3856ad364e35_6.0.6002.
18005_none_d2fbc584d9efb14a\TouchX.dll with error code ERROR_ACCESS_DENIED.
'Failed' is not recognized as an internal or external command,
operable program or batch file.
 
C:\Windows\system32>Successfully restored ownership for C:\Windows\winsxs\x86_mi
crosoft-windows-t..platform-input-core_31bf3856ad364e35_6.0.6002.18005_none_d2fb
c584d9efb14a\TouchX.dll
'Successfully' is not recognized as an internal or external command,
operable program or batch file.
 
C:\Windows\system32>Successfully restored permissions on C:\Windows\winsxs\x86_m
icrosoft-windows-t..platform-input-core_31bf3856ad364e35_6.0.6002.18005_none_d2f
bc584d9efb14a\TouchX.dll
'Successfully' is not recognized as an internal or external command,
operable program or batch file.
 
C:\Windows\system32>Failed to reset file attributes for file or folder C:\Window
s\winsxs\x86_microsoft-windows-sidebar_31bf3856ad364e35_6.0.6002.18005_none_d0c8
24c923c9e622\sbdrop.dll with error code ERROR_ACCESS_DENIED.
'Failed' is not recognized as an internal or external command,
operable program or batch file.
 
C:\Windows\system32>Successfully restored ownership for C:\Windows\winsxs\x86_mi
crosoft-windows-sidebar_31bf3856ad364e35_6.0.6002.18005_none_d0c824c923c9e622\sb
drop.dll
'Successfully' is not recognized as an internal or external command,
operable program or batch file.
 
C:\Windows\system32>Successfully restored permissions on C:\Windows\winsxs\x86_m
icrosoft-windows-sidebar_31bf3856ad364e35_6.0.6002.18005_none_d0c824c923c9e622\s
bdrop.dll
'Successfully' is not recognized as an internal or external command,
operable program or batch file.
 
C:\Windows\system32>Failed to reset file attributes for file or folder C:\Window
s\winsxs\x86_microsoft-windows-sidebar_31bf3856ad364e35_6.0.6002.18005_none_d0c8
24c923c9e622\settings.ini with error code ERROR_ACCESS_DENIED.
'Failed' is not recognized as an internal or external command,
operable program or batch file.
 
C:\Windows\system32>Successfully restored ownership for C:\Windows\winsxs\x86_mi
crosoft-windows-sidebar_31bf3856ad364e35_6.0.6002.18005_none_d0c824c923c9e622\se
ttings.ini
'Successfully' is not recognized as an internal or external command,
operable program or batch file.
 
C:\Windows\system32>Successfully restored permissions on C:\Windows\winsxs\x86_m
icrosoft-windows-sidebar_31bf3856ad364e35_6.0.6002.18005_none_d0c824c923c9e622\s
ettings.ini
'Successfully' is not recognized as an internal or external command,
operable program or batch file.
 
C:\Windows\system32>Failed to reset file attributes for file or folder C:\Window
s\winsxs\x86_microsoft-windows-p..rtmonitor-tcpmonini_31bf3856ad364e35_6.0.6001.
18000_none_d278d2aaa749970e\tcpmon.ini with error code ERROR_ACCESS_DENIED.
'Failed' is not recognized as an internal or external command,
operable program or batch file.
 
C:\Windows\system32>Successfully restored ownership for C:\Windows\winsxs\x86_mi
crosoft-windows-p..rtmonitor-tcpmonini_31bf3856ad364e35_6.0.6001.18000_none_d278
d2aaa749970e\tcpmon.ini
'Successfully' is not recognized as an internal or external command,
operable program or batch file.
 
C:\Windows\system32>Successfully restored permissions on C:\Windows\winsxs\x86_m
icrosoft-windows-p..rtmonitor-tcpmonini_31bf3856ad364e35_6.0.6001.18000_none_d27
8d2aaa749970e\tcpmon.ini
'Successfully' is not recognized as an internal or external command,
operable program or batch file.
 
C:\Windows\system32>Failed to reset file attributes for file or folder C:\Window
s\winsxs\x86_microsoft-windows-ntlanui2_31bf3856ad364e35_6.0.6000.16386_none_33e
e9248e187743f\ntlanui2.dll with error code ERROR_ACCESS_DENIED.
'Failed' is not recognized as an internal or external command,
operable program or batch file.
 
C:\Windows\system32>Successfully restored ownership for C:\Windows\winsxs\x86_mi
crosoft-windows-ntlanui2_31bf3856ad364e35_6.0.6000.16386_none_33ee9248e187743f\n
tlanui2.dll
'Successfully' is not recognized as an internal or external command,
operable program or batch file.
 
C:\Windows\system32>Successfully restored permissions on C:\Windows\winsxs\x86_m
icrosoft-windows-ntlanui2_31bf3856ad364e35_6.0.6000.16386_none_33ee9248e187743f\
ntlanui2.dll
'Successfully' is not recognized as an internal or external command,
operable program or batch file.
 
C:\Windows\system32>Failed to reset file attributes for file or folder C:\Window
s\winsxs\x86_microsoft-windows-msieftp_31bf3856ad364e35_6.0.6001.18000_none_1654
c4704de197f4\msieftp.dll with error code ERROR_ACCESS_DENIED.
'Failed' is not recognized as an internal or external command,
operable program or batch file.
 
C:\Windows\system32>Successfully restored ownership for C:\Windows\winsxs\x86_mi
crosoft-windows-msieftp_31bf3856ad364e35_6.0.6001.18000_none_1654c4704de197f4\ms
ieftp.dll
'Successfully' is not recognized as an internal or external command,
operable program or batch file.
 
C:\Windows\system32>Successfully restored permissions on C:\Windows\winsxs\x86_m
icrosoft-windows-msieftp_31bf3856ad364e35_6.0.6001.18000_none_1654c4704de197f4\m
sieftp.dll
'Successfully' is not recognized as an internal or external command,
operable program or batch file.
 
C:\Windows\system32>Failed to reset file attributes for file or folder C:\Window
s\winsxs\x86_microsoft-windows-m..player-shellpreview_31bf3856ad364e35_6.0.6001.
18000_none_c09dd331733760b0\wmprph.exe with error code ERROR_ACCESS_DENIED.
'Failed' is not recognized as an internal or external command,
operable program or batch file.
 
C:\Windows\system32>Successfully restored ownership for C:\Windows\winsxs\x86_mi
crosoft-windows-m..player-shellpreview_31bf3856ad364e35_6.0.6001.18000_none_c09d
d331733760b0\wmprph.exe
'Successfully' is not recognized as an internal or external command,
operable program or batch file.
 
C:\Windows\system32>Successfully restored permissions on C:\Windows\winsxs\x86_m
icrosoft-windows-m..player-shellpreview_31bf3856ad364e35_6.0.6001.18000_none_c09
dd331733760b0\wmprph.exe
'Successfully' is not recognized as an internal or external command,
operable program or batch file.
 
C:\Windows\system32>Successfully restored ownership for C:\Windows\winsxs\x86_mi
crosoft-windows-i..tional-codepage-949_31bf3856ad364e35_6.0.6000.16386_none_cca4
dd859e5078e2
'Successfully' is not recognized as an internal or external command,
operable program or batch file.
 
C:\Windows\system32>Successfully restored permissions on C:\Windows\winsxs\x86_m
icrosoft-windows-i..tional-codepage-949_31bf3856ad364e35_6.0.6000.16386_none_cca
4dd859e5078e2
'Successfully' is not recognized as an internal or external command,
operable program or batch file.
 
C:\Windows\system32>Failed to reset file attributes for file or folder C:\Window
s\winsxs\x86_microsoft-windows-dssec_31bf3856ad364e35_6.0.6001.18000_none_5a65d7
82fc87d29e\dssec.dll with error code ERROR_ACCESS_DENIED.
'Failed' is not recognized as an internal or external command,
operable program or batch file.
 
C:\Windows\system32>Successfully restored ownership for C:\Windows\winsxs\x86_mi
crosoft-windows-dssec_31bf3856ad364e35_6.0.6001.18000_none_5a65d782fc87d29e\dsse
c.dll
'Successfully' is not recognized as an internal or external command,
operable program or batch file.
 
C:\Windows\system32>Successfully restored permissions on C:\Windows\winsxs\x86_m
icrosoft-windows-dssec_31bf3856ad364e35_6.0.6001.18000_none_5a65d782fc87d29e\dss
ec.dll
'Successfully' is not recognized as an internal or external command,
operable program or batch file.
 
C:\Windows\system32>Failed to reset file attributes for file or folder C:\Window
s\winsxs\x86_microsoft-windows-deskperf_31bf3856ad364e35_6.0.6000.16386_none_c26
f140631f37aca\deskperf.dll with error code ERROR_ACCESS_DENIED.
'Failed' is not recognized as an internal or external command,
operable program or batch file.
 
C:\Windows\system32>Successfully restored ownership for C:\Windows\winsxs\x86_mi
crosoft-windows-deskperf_31bf3856ad364e35_6.0.6000.16386_none_c26f140631f37aca\d
eskperf.dll
'Successfully' is not recognized as an internal or external command,
operable program or batch file.
 
C:\Windows\system32>Successfully restored permissions on C:\Windows\winsxs\x86_m
icrosoft-windows-deskperf_31bf3856ad364e35_6.0.6000.16386_none_c26f140631f37aca\
deskperf.dll
'Successfully' is not recognized as an internal or external command,
operable program or batch file.
 
C:\Windows\system32>Failed to reset file attributes for file or folder C:\Window
s\winsxs\x86_microsoft-windows-deskmon_31bf3856ad364e35_6.0.6000.16386_none_ac9d
0a0882270ecb\deskmon.dll with error code ERROR_ACCESS_DENIED.
'Failed' is not recognized as an internal or external command,
operable program or batch file.
 
C:\Windows\system32>Successfully restored ownership for C:\Windows\winsxs\x86_mi
crosoft-windows-deskmon_31bf3856ad364e35_6.0.6000.16386_none_ac9d0a0882270ecb\de
skmon.dll
'Successfully' is not recognized as an internal or external command,
operable program or batch file.
 
C:\Windows\system32>Successfully restored permissions on C:\Windows\winsxs\x86_m
icrosoft-windows-deskmon_31bf3856ad364e35_6.0.6000.16386_none_ac9d0a0882270ecb\d
eskmon.dll
'Successfully' is not recognized as an internal or external command,
operable program or batch file.
 
C:\Windows\system32>Failed to reset file attributes for file or folder C:\Window
s\winsxs\x86_microsoft-windows-deskadp_31bf3856ad364e35_6.0.6000.16386_none_ad75
0f84819ecdda\deskadp.dll with error code ERROR_ACCESS_DENIED.
'Failed' is not recognized as an internal or external command,
operable program or batch file.
 
C:\Windows\system32>Successfully restored ownership for C:\Windows\winsxs\x86_mi
crosoft-windows-deskadp_31bf3856ad364e35_6.0.6000.16386_none_ad750f84819ecdda\de
skadp.dll
'Successfully' is not recognized as an internal or external command,
operable program or batch file.
 
C:\Windows\system32>Successfully restored permissions on C:\Windows\winsxs\x86_m
icrosoft-windows-deskadp_31bf3856ad364e35_6.0.6000.16386_none_ad750f84819ecdda\d
eskadp.dll
'Successfully' is not recognized as an internal or external command,
operable program or batch file.
 
C:\Windows\system32>Failed to reset file attributes for file or folder C:\Window
s\winsxs\x86_microsoft-windows-a..on-experience-tools_31bf3856ad364e35_6.0.6002.
18005_none_96b5a00fa593defd\acppage.dll with error code ERROR_ACCESS_DENIED.
'Failed' is not recognized as an internal or external command,
operable program or batch file.
 
C:\Windows\system32>Successfully restored ownership for C:\Windows\winsxs\x86_mi
crosoft-windows-a..on-experience-tools_31bf3856ad364e35_6.0.6002.18005_none_96b5
a00fa593defd\acppage.dll
'Successfully' is not recognized as an internal or external command,
operable program or batch file.
 
C:\Windows\system32>Successfully restored permissions on C:\Windows\winsxs\x86_m
icrosoft-windows-a..on-experience-tools_31bf3856ad364e35_6.0.6002.18005_none_96b
5a00fa593defd\acppage.dll
'Successfully' is not recognized as an internal or external command,
operable program or batch file.
 
C:\Windows\system32>PowerCopy:: directive completed successfully.
The filename, directory name, or volume label syntax is incorrect.
 
C:\Windows\system32>
C:\Windows\system32>
C:\Windows\system32>
C:\Windows\system32>
C:\Windows\system32>Successfully processed all directives.
'Successfully' is not recognized as an internal or external command,
operable program or batch file.
 
C:\Windows\system32>SFCFix version 2.4.3.0 by niemiro has completed.
'SFCFix' is not recognized as an internal or external command,
operable program or batch file.
 
C:\Windows\system32>Currently storing 15 datablocks.
'Currently' is not recognized as an internal or external command,
operable program or batch file.
 
C:\Windows\system32>Finish time: 2015-03-29 14:20:23.747
'Finish' is not recognized as an internal or external command,
operable program or batch file.
 
C:\Windows\system32>Script hash: G3MyvkZzBVZQOm3bZRMFM0y7kqqSqm++EgCCuLzDBeM=
'Script' is not recognized as an internal or external command,
operable program or batch file.
 
C:\Windows\system32>----------------------EOF-----------------------

  • 0

Advertisements


#26
BrianDrab

BrianDrab

    Trusted Helper

  • Malware Removal
  • 3,583 posts

Thank you. Please ensure you do Step#2 (The SFC check). If you are already in process of doing this then forgive me. What you posted previously made me suspect that you thought you did it but it didn't actually post.

 

thanks.


  • 0

#27
demozast

demozast

    Member

  • Topic Starter
  • Member
  • PipPip
  • 74 posts

i ran that and copied and pasted in the search box.  When it comes up a box opens for a second and disappears.  I went and searched through and found the CBS log and when I clicked it I got a box that said ACCESS DENIED


  • 0

#28
BrianDrab

BrianDrab

    Trusted Helper

  • Malware Removal
  • 3,583 posts

Correct. You can't open that log file like that. If you ran through the steps there should be a file on the desktop named sfcdetails.txt. I need you to open this file and post the contents. If you didn't run through the steps I'll put the instructions here for you again. Thanks.

 

Step#2 - System File Checker - Verify Corruption Fixed
1. Click your Start Orb in the lower left of your computer and type cmd in the search box.
2. Once the cmd program is found, right-click on it with your mouse and select Run as administrator as shown below.
ElevateCommandPrompt.JPG
3. Answer Yes when asked to allow.
4. You should now have a black window open that you can type in to.
5. Type sfc /scannow and hit enter to start the scan. Please notice the space between sfc and /scannow.
6. Once the scan finishes please copy and paste the following into the command prompt window and hit enter. You will need to right-click your mouse in the command-window and select paste.
  findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt
7. This will place a new file on your desktop named sfcdetails.txt. Please copy/past the contents of this file into your next post.


  • 0

#29
demozast

demozast

    Member

  • Topic Starter
  • Member
  • PipPip
  • 74 posts

here it is

Attached Files


  • 0

#30
BrianDrab

BrianDrab

    Trusted Helper

  • Malware Removal
  • 3,583 posts

Corruption appears to be fixed. Now let's check your disk for any other corruption and then we can resolve the Windows Update issue. Please do the following.
 
Step#1 - ChkDsk Scan
1. Click your Start Orb in the lower left of your computer and type cmd in the search box.
2. Once the cmd program is found, right-click on it with your mouse and select Run as administrator as shown below.
ElevateCommandPrompt.JPG
3. Answer Yes when asked to allow.
4. You should now have a black window open that you can type in to.
5. Please type chkdsk and then press enter.
6. Chkdsk will start to run. Please allow it to finish. You will know it is running when you see text as follows.
Chkdsk.JPG
 
7. Download ListChkdskResult.exe by SleepyDude and save it on your desktop. If it's already downloaded to your desktop, just skip this step.
8. Right-click this file and select Run as administrator (Allow if prompted) and a text file will open (and also be saved on the desktop as ListChkdskResult.txt).
    Please copy the contents of this file and paste into your next post.


  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP