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notebook hanging and slow, not responding etc


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#1
hoopdub2

hoopdub2

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Hi all, looking for some help with my notebook. it is running really slow. programs take a long time to open. text sometimes does not appear when I type, it kind of catches up eventually. sometimes when I start it up no icons appear on the desktop. I also have a pop up about 15-20 mins after start up that says click to run office 2010.

 

here are the frst logs

 

Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 11-03-2015
Ran by Matthew (administrator) on MATTHEW-PC on 28-03-2015 13:06:40
Running from C:\Users\Matthew\Desktop
Loaded Profiles: Matthew (Available profiles: Matthew)
Platform: Microsoft Windows 7 Starter  Service Pack 1 (X86) OS Language: English (United States)
Internet Explorer Version 11 (Default browser: FF)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo...very-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\AVG2014\avgrsx.exe
(Apple Inc.) C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\AVG2014\avgidsagent.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\AVG2014\avgwdsvc.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Dritek System Inc.) C:\Program Files\Launch Manager\dsiwmis.exe
(Acer Incorporated) C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe
(Dritek System Inc.) C:\Program Files\Launch Manager\LMutilps32.exe
(Acer Incorporated) C:\Program Files\Acer\Registration\GREGsvc.exe
(Realsil Microelectronics Inc.) C:\Program Files\Realtek\Realtek PCIE Card Reader\RIconMan.exe
(LeapFrog Enterprises, Inc.) C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe
(Acer Incorporated) C:\Program Files\Acer\Acer Updater\UpdaterService.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\AVG2014\avgnsx.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\AVG2014\avgemcx.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
(Egis Technology Inc.) C:\Program Files\EgisTec MyWinLockerSuite\x86\SuiteTray.exe
(Egis Technology Inc.) C:\Program Files\EgisTec IPS\PmmUpdate.exe
(LeapFrog Enterprises, Inc.) C:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe
(Apple Inc.) C:\Program Files\iTunes\iTunesHelper.exe
(Acer Incorporated) C:\Program Files\Acer\Acer VCM\AcerVCM.exe
(Acer Incorporated) C:\Program Files\Acer\Acer VCM\RS_Service.exe
(Microsoft Corporation) C:\Program Files\Microsoft Application Virtualization Client\sftvsa.exe
(Microsoft Corp.) C:\Program Files\Common Files\microsoft shared\Windows Live\WLIDSVC.EXE
(Egis Technology Inc.) C:\Program Files\EgisTec IPS\EgisUpdate.exe
(Microsoft Corporation) C:\Program Files\Microsoft Application Virtualization Client\sftlist.exe
(Microsoft Corp.) C:\Program Files\Common Files\microsoft shared\Windows Live\WLIDSVCM.EXE
(Microsoft Corporation) C:\Program Files\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE
(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe
(Intel Corporation) C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\AVG2014\avgcsrvx.exe
(Adobe Systems Incorporated) C:\Windows\System32\Macromed\Flash\FlashUtil32_15_0_0_246_ActiveX.exe
(Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe
(Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe
(Intel Corporation) C:\Windows\System32\igfxsrvc.exe
(Microsoft Corporation) C:\Windows\System32\wuauclt.exe
(Microsoft Corporation) C:\Program Files\Microsoft Office 15\ClientX86\officeclicktorun.exe
(Microsoft Corporation) C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe
(Apple Inc.) C:\Program Files\Apple Software Update\SoftwareUpdate.exe

==================== Registry (Whitelisted) ==================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [RtHDVCpl] => C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe [10025576 2011-02-11] (Realtek Semiconductor)
HKLM\...\Run: [SuiteTray] => C:\Program Files\EgisTec MyWinLockerSuite\x86\SuiteTray.exe [340848 2011-04-02] (Egis Technology Inc.)
HKLM\...\Run: [EgisTecPMMUpdate] => C:\Program Files\EgisTec IPS\PmmUpdate.exe [408432 2011-03-29] (Egis Technology Inc.)
HKLM\...\Run: [EgisUpdate] => C:\Program Files\EgisTec IPS\EgisUpdate.exe [202608 2011-03-29] (Egis Technology Inc.)
HKLM\...\Run: [Monitor] => C:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe [118272 2014-07-11] (LeapFrog Enterprises, Inc.)
HKLM\...\Run: [iTunesHelper] => C:\Program Files\iTunes\iTunesHelper.exe [157480 2015-01-27] (Apple Inc.)
HKU\S-1-5-19\...\RunOnce: [IsMyWinLockerReboot] => msiexec.exe /qn /x{voidguid}
HKU\S-1-5-20\...\RunOnce: [IsMyWinLockerReboot] => msiexec.exe /qn /x{voidguid}
HKU\S-1-5-21-547921505-836121556-1011123594-1000\...\RunOnce: [FlashPlayerUpdate] => C:\Windows\system32\Macromed\Flash\FlashUtil32_15_0_0_246_ActiveX.exe [855216 2015-01-08] (Adobe Systems Incorporated)
HKU\S-1-5-21-547921505-836121556-1011123594-1000\Control Panel\Desktop\\SCRNSAVE.EXE -> C:\Windows\system32\ssText3d.scr [293888 2010-11-20] (Microsoft Corporation)
HKU\S-1-5-18\...\RunOnce: [IsMyWinLockerReboot] => msiexec.exe /qn /x{voidguid}
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Acer VCM.lnk
ShortcutTarget: Acer VCM.lnk -> C:\Program Files\Acer\Acer VCM\AcerVCM.exe (Acer Incorporated)
CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
CHR HKU\S-1-5-21-547921505-836121556-1011123594-1000\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

HKU\S-1-5-21-547921505-836121556-1011123594-1000\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
HKU\S-1-5-21-547921505-836121556-1011123594-1000\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://acer.msn.com
SearchScopes: HKLM -> DefaultScope value is missing.
SearchScopes: HKU\S-1-5-21-547921505-836121556-1011123594-1000 -> DefaultScope {8F1C3849-0FFC-43D1-B5E5-E257FEF2F986} URL = http://uk.search.yah...&p={searchTerms}
SearchScopes: HKU\S-1-5-21-547921505-836121556-1011123594-1000 -> {8F1C3849-0FFC-43D1-B5E5-E257FEF2F986} URL = http://uk.search.yah...&p={searchTerms}
BHO: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2010-09-21] (Microsoft Corp.)
BHO: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office 15\root\Office15\URLREDIR.DLL [2015-02-10] (Microsoft Corporation)
DPF: {CAFEEFAC-0017-0000-0045-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab
Handler: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\Office15\MSOSB.DLL [2015-02-03] (Microsoft Corporation)
Winsock: Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Tcpip\Parameters: [DhcpNameServer] 192.168.0.1

FireFox:
========
FF ProfilePath: C:\Users\Matthew\AppData\Roaming\Mozilla\Firefox\Profiles\uwhkat5b.default
FF DefaultSearchEngine: Yahoo
FF DefaultSearchUrl:
FF SelectedSearchEngine: Yahoo
FF Homepage: www.google.co.uk
FF Keyword.URL: hxxp://uk.search.yahoo.com/search?fr=greentree_ff1&ei=utf-8&ilc=12&type=714647&p=
FF Plugin: @adobe.com/FlashPlayer -> C:\Windows\system32\Macromed\Flash\NPSWF32_15_0_0_246.dll [2015-01-08] ()
FF Plugin: @Apple.com/iTunes,version=1.0 -> C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll [2014-10-30] ()
FF Plugin: @foxitsoftware.com/Foxit Reader Plugin,version=1.0,application/pdf -> C:\Program Files\Foxit Software\Foxit Reader\plugins\npFoxitReaderPlugin.dll [2013-07-03] (Foxit Corporation)
FF Plugin: @foxitsoftware.com/Foxit Reader Plugin,version=1.0,application/vnd.fdf -> C:\Program Files\Foxit Software\Foxit Reader\plugins\npFoxitReaderPlugin.dll [2013-07-03] (Foxit Corporation)
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.30514.0\npctrl.dll [2014-05-13] ( Microsoft Corporation)
FF Plugin: @microsoft.com/SharePoint,version=14.0 -> C:\Program Files\Microsoft Office 15\root\Office15\NPSPWRAP.DLL [2014-07-01] (Microsoft Corporation)
FF Plugin: @microsoft.com/WLPG,version=15.4.3502.0922 -> C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll [2010-11-10] (Microsoft Corporation)
FF Plugin: @microsoft.com/WLPG,version=15.4.3508.1109 -> C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll [2010-11-10] (Microsoft Corporation)
FF Plugin: @WildTangent.com/GamesAppPresenceDetector,Version=1.0 -> C:\Program Files\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll [2010-12-08] ()

Chrome:
=======
CHR Profile: C:\Users\Matthew\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (No Name) - C:\Users\Matthew\AppData\Local\Google\Chrome\User Data\Default\Extensions\mhfdcmehmjcclgopdodkjdicohagipid [2012-07-18]
CHR HKLM\...\Chrome\Extension: [lfffjahnfbocnaooecgijfnbpcfekoik] - C:\ProgramData\adawaretb\shortcuts\chrome\adawaretb.crx [Not Found]
CHR HKLM\...\Chrome\Extension: [mhfdcmehmjcclgopdodkjdicohagipid] - C:\Users\Matthew\AppData\Local\CRE\mhfdcmehmjcclgopdodkjdicohagipid.crx [Not Found]
CHR HKU\S-1-5-21-547921505-836121556-1011123594-1000\SOFTWARE\Google\Chrome\Extensions\...\Chrome\Extension: [mhfdcmehmjcclgopdodkjdicohagipid] - C:\Users\Matthew\AppData\Local\CRE\mhfdcmehmjcclgopdodkjdicohagipid.crx [Not Found]

========================== Services (Whitelisted) =================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R2 AVGIDSAgent; C:\Program Files\AVG\AVG2014\avgidsagent.exe [3242000 2014-08-25] (AVG Technologies CZ, s.r.o.)
R2 avgwd; C:\Program Files\AVG\AVG2014\avgwdsvc.exe [289328 2014-08-25] (AVG Technologies CZ, s.r.o.)
R2 ClickToRunSvc; C:\Program Files\Microsoft Office 15\ClientX86\OfficeClickToRun.exe [1843896 2015-02-10] (Microsoft Corporation)
S3 EgisTec Ticket Service; C:\Program Files\Common Files\EgisTec\Services\EgisTicketService.exe [173424 2011-04-02] (Egis Technology Inc. )
R2 ePowerSvc; C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe [739944 2011-05-10] (Acer Incorporated)
R2 GREGService; C:\Program Files\Acer\Registration\GREGsvc.exe [29696 2011-05-26] (Acer Incorporated) [File not signed]
R2 IconMan_R; C:\Program Files\Realtek\Realtek PCIE Card Reader\RIconMan.exe [1755136 2011-03-07] (Realsil Microelectronics Inc.) [File not signed]
R2 LeapFrog Connect Device Service; C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe [7241728 2014-07-11] (LeapFrog Enterprises, Inc.) [File not signed]
R2 Live Updater Service; C:\Program Files\Acer\Acer Updater\UpdaterService.exe [244624 2011-04-22] (Acer Incorporated)
S2 MBAMScheduler; C:\Program Files\Malwarebytes Anti-Malware\mbamscheduler.exe [1871160 2014-11-21] (Malwarebytes Corporation)
S2 MBAMService; C:\Program Files\Malwarebytes Anti-Malware\mbamservice.exe [969016 2014-11-21] (Malwarebytes Corporation)
R2 RS_Service; C:\Program Files\Acer\Acer VCM\RS_Service.exe [260640 2010-01-29] (Acer Incorporated)
S3 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [680960 2013-05-27] (Microsoft Corporation)

==================== Drivers (Whitelisted) ====================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R1 Avgdiskx; C:\Windows\System32\DRIVERS\avgdiskx.sys [121624 2014-06-30] (AVG Technologies CZ, s.r.o.)
R1 AVGIDSDriver; C:\Windows\System32\DRIVERS\avgidsdriverx.sys [200984 2014-07-21] (AVG Technologies CZ, s.r.o.)
R0 AVGIDSHX; C:\Windows\System32\DRIVERS\avgidshx.sys [147736 2014-06-17] (AVG Technologies CZ, s.r.o.)
R1 AVGIDSShim; C:\Windows\System32\DRIVERS\avgidsshimx.sys [21272 2014-06-17] (AVG Technologies CZ, s.r.o.)
R1 Avgldx86; C:\Windows\System32\DRIVERS\avgldx86.sys [188696 2014-06-17] (AVG Technologies CZ, s.r.o.)
R0 Avglogx; C:\Windows\System32\DRIVERS\avglogx.sys [241944 2014-06-17] (AVG Technologies CZ, s.r.o.)
R0 Avgmfx86; C:\Windows\System32\DRIVERS\avgmfx86.sys [98584 2014-08-06] (AVG Technologies CZ, s.r.o.)
R0 Avgrkx86; C:\Windows\System32\DRIVERS\avgrkx86.sys [27416 2014-06-17] (AVG Technologies CZ, s.r.o.)
R1 Avgtdix; C:\Windows\System32\DRIVERS\avgtdix.sys [197400 2014-06-17] (AVG Technologies CZ, s.r.o.)
R1 avgtp; C:\Windows\system32\drivers\avgtpx86.sys [37664 2013-11-13] (AVG Technologies)
S3 FTDIBUS; C:\Windows\System32\drivers\ftdibus.sys [62216 2012-04-13] (FTDI Ltd.)
S3 gfiark; C:\Windows\System32\drivers\gfiark.sys [35896 2013-02-11] (GFI Software)
R0 gfibto; C:\Windows\System32\drivers\gfibto.sys [13560 2013-04-20] (GFI Software)
S3 MBAMProtector; C:\Windows\system32\drivers\mbam.sys [23256 2014-11-21] (Malwarebytes Corporation)
S3 MBAMWebAccessControl; C:\Windows\system32\drivers\mwac.sys [51928 2014-11-21] (Malwarebytes Corporation)
R1 mwlPSDFilter; C:\Windows\System32\DRIVERS\mwlPSDFilter.sys [21600 2011-07-26] (Egis Technology Inc.)
R1 mwlPSDNServ; C:\Windows\System32\DRIVERS\mwlPSDNServ.sys [16936 2011-07-26] (Egis Technology Inc.)
R1 mwlPSDVDisk; C:\Windows\System32\DRIVERS\mwlPSDVDisk.sys [62240 2011-07-26] (Egis Technology Inc.)
R3 RSPCIESTOR; C:\Windows\System32\DRIVERS\RtsPStor.sys [252520 2011-03-07] (Realtek Semiconductor Corp.)

==================== NetSvcs (Whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)

==================== One Month Created Files and Folders ========

(If an entry is included in the fixlist, the file\folder will be moved.)

2015-03-28 13:02 - 2015-03-28 13:06 - 00026703 _____ () C:\Users\Matthew\Desktop\Addition.txt
2015-03-28 12:58 - 2015-03-28 13:08 - 00013958 _____ () C:\Users\Matthew\Desktop\FRST.txt
2015-03-28 12:57 - 2015-03-28 13:06 - 00000000 ____D () C:\FRST
2015-03-28 12:42 - 2015-03-28 12:44 - 01135104 _____ (Farbar) C:\Users\Matthew\Desktop\FRST.exe
2015-03-09 22:16 - 2015-03-09 22:16 - 00000000 _____ () C:\Windows\system32\sho250E.tmp
2015-03-09 21:06 - 2015-03-09 21:14 - 00000000 ____D () C:\Users\Matthew\Documents\jos stuff 9 3 15
2015-03-09 21:02 - 2015-03-09 21:02 - 00000000 _____ () C:\Windows\system32\shoF7DD.tmp
2015-03-08 09:34 - 2015-03-08 09:39 - 00000000 ____D () C:\Users\Matthew\Downloads\Night at the Museum Secret of the Tomb (2014) [1080p]

==================== One Month Modified Files and Folders =======

(If an entry is included in the fixlist, the file\folder will be moved.)

2015-03-28 13:08 - 2013-03-22 08:13 - 01681052 _____ () C:\Windows\WindowsUpdate.log
2015-03-28 13:06 - 2009-07-14 02:37 - 00000000 ____D () C:\Windows\Microsoft.NET
2015-03-28 12:45 - 2014-07-01 19:30 - 00000000 ____D () C:\Program Files\Microsoft Office 15
2015-03-28 12:44 - 2009-07-14 04:34 - 00016160 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2015-03-28 12:44 - 2009-07-14 04:34 - 00016160 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2015-03-28 12:06 - 2013-11-24 18:53 - 00000000 ____D () C:\Users\Matthew\Downloads\FILMS
2015-03-28 12:05 - 2013-12-15 10:20 - 00000000 ____D () C:\ProgramData\MFAData
2015-03-28 12:03 - 2014-08-15 18:44 - 00114904 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys
2015-03-28 12:01 - 2015-01-18 18:22 - 00000560 _____ () C:\Windows\setupact.log
2015-03-28 12:01 - 2015-01-18 18:21 - 00012326 _____ () C:\Windows\PFRO.log
2015-03-28 12:01 - 2009-07-14 04:53 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2015-03-08 09:43 - 2012-10-19 21:01 - 00000000 ____D () C:\Users\Matthew\AppData\Roaming\BitTorrent

==================== Files in the root of some directories =======

2013-06-30 09:15 - 2014-01-12 19:25 - 0003702 _____ () C:\Program Files\Mozilla Firefoxavg-secure-search.xml
2015-01-25 15:23 - 2015-01-25 15:23 - 0007605 _____ () C:\Users\Matthew\AppData\Local\Resmon.ResmonCfg

==================== Bamital & volsnap Check =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\explorer.exe => File is digitally signed
C:\Windows\system32\winlogon.exe => File is digitally signed
C:\Windows\system32\wininit.exe => File is digitally signed
C:\Windows\system32\svchost.exe => File is digitally signed
C:\Windows\system32\services.exe => File is digitally signed
C:\Windows\system32\User32.dll => File is digitally signed
C:\Windows\system32\userinit.exe => File is digitally signed
C:\Windows\system32\rpcss.dll => File is digitally signed
C:\Windows\system32\Drivers\volsnap.sys => File is digitally signed

LastRegBack: 2015-02-08 20:18

==================== End Of Log ============================

 

Additional scan result of Farbar Recovery Scan Tool (x86) Version: 11-03-2015
Ran by Matthew at 2015-03-28 13:09:35
Running from C:\Users\Matthew\Desktop
Boot Mode: Normal
==========================================================

==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: AVG AntiVirus Free Edition 2014 (Enabled - Up to date) {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: AVG AntiVirus Free Edition 2014 (Enabled - Up to date) {B5F5C120-2089-702E-0001-553BB0D5A664}

==================== Installed Programs ======================

(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

Acer Crystal Eye Webcam (HKLM\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 1.0.1904 - CyberLink Corp.)
Acer Crystal Eye Webcam (Version: 1.0.1904 - CyberLink Corp.) Hidden
Acer ePower Management (HKLM\...\{3DB0448D-AD82-4923-B305-D001E521A964}) (Version: 6.00.3007 - Acer Incorporated)
Acer eRecovery Management (HKLM\...\{7F811A54-5A09-4579-90E1-C93498E230D9}) (Version: 5.00.3502 - Acer Incorporated)
Acer Games (HKLM\...\WildTangent acer Master Uninstall) (Version: 1.0.2.5 - WildTangent)
Acer Registration (HKLM\...\Acer Registration) (Version: 1.04.3502 - Acer Incorporated)
Acer ScreenSaver (HKLM\...\Acer Screensaver) (Version: 1.1.0617.2011 - Acer Incorporated)
Acer Updater (HKLM\...\{EE171732-BEB4-4576-887D-CB62727F01CA}) (Version: 1.02.3500 - Acer Incorporated)
Acer VCM (HKLM\...\{047F790A-7A2A-4B6A-AD02-38092BA63DAC}) (Version: 4.05.3501 - Acer Incorporated)
Adobe Flash Player 15 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 15.0.0.246 - Adobe Systems Incorporated)
Adobe Flash Player 15 Plugin (HKLM\...\Adobe Flash Player Plugin) (Version: 15.0.0.246 - Adobe Systems Incorporated)
Agatha Christie - Death on the Nile (Version: 2.2.0.98 - WildTangent) Hidden
AndroidInstaller (Version: 1.00.023 - Insyde) Hidden
Apple Application Support (32-bit) (HKLM\...\{2FE00055-C4F3-4F7A-AEDD-E198D54CF12F}) (Version: 3.1.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{28ED482A-56DB-47D9-8D9E-990FA8CD7D3D}) (Version: 8.1.0.18 - Apple Inc.)
Apple Software Update (HKLM\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
AVG 2014 (HKLM\...\AVG) (Version: 2014.0.4765 - AVG Technologies)
AVG 2014 (Version: 14.0.3955 - AVG Technologies) Hidden
AVG 2014 (Version: 14.0.4311 - AVG Technologies) Hidden
AVG 2014 (Version: 14.0.4765 - AVG Technologies) Hidden
Bejeweled 2 Deluxe (Version: 2.2.0.95 - WildTangent) Hidden
BitTorrent (HKU\S-1-5-21-547921505-836121556-1011123594-1000\...\BitTorrent) (Version: 7.9.2.35704 - BitTorrent Inc.)
Bonjour (HKLM\...\{79155F2B-9895-49D7-8612-D92580E0DE5B}) (Version: 3.0.0.10 - Apple Inc.)
CCleaner (HKLM\...\CCleaner) (Version: 3.22 - Piriform)
Chuzzle Deluxe (Version: 2.2.0.95 - WildTangent) Hidden
D3DX10 (Version: 15.4.2368.0902 - Microsoft) Hidden
eBay Worldwide (HKLM\...\{D3E5A972-9A15-427D-AE78-8181A5FD943C}) (Version: 2.2.0409 - OEM)
FATE (Version: 2.2.0.97 - WildTangent) Hidden
Final Drive: Nitro (Version: 2.2.0.95 - WildTangent) Hidden
Fotogalerija Windows Live (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Foxit Reader (HKLM\...\Foxit Reader_is1) (Version: 6.1.2.1224 - Foxit Corporation)
Galeria de Fotografias do Windows Live (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Galería fotográfica de Windows Live (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Galeria fotogràfica del Windows Live (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Galeria fotografii usługi Windows Live (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Galerie de photos Windows Live (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Galerie foto Windows Live (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Identity Card (HKLM\...\Identity Card) (Version: 1.00.3501 - Acer Incorporated)
Insaniquarium Deluxe (Version: 2.2.0.97 - WildTangent) Hidden
Intel® Control Center (HKLM\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version: 8.14.10.2230 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 10.1.0.1008 - Intel Corporation)
iTunes (HKLM\...\{B8032A6B-C4D0-4744-B75F-9DDCB56B5C6F}) (Version: 12.1.0.71 - Apple Inc.)
Jewel Match 3 (Version: 2.2.0.97 - WildTangent) Hidden
Jewel Quest Solitaire (Version: 2.2.0.95 - WildTangent) Hidden
Junk Mail filter update (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Launch Manager (HKLM\...\LManager) (Version: 5.1.7 - Acer Inc.)
LeapFrog Connect (HKLM\...\UPCShell) (Version: 6.0.19.19317 - LeapFrog)
LeapFrog Connect (Version: 6.0.19.19317 - LeapFrog) Hidden
LeapFrog My Pals Plugin (Version: 6.0.19.19317 - LeapFrog) Hidden
Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft Office 365 - en-us (HKLM\...\O365HomePremRetail - en-us) (Version: 15.0.4701.1002 - Microsoft Corporation)
Microsoft Office Click-to-Run 2010 (HKLM\...\Office14.Click2Run) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Starter 2010 - English (HKLM\...\{90140011-0066-0409-0000-0000000FF1CE}) (Version: 14.0.5131.5000 - Microsoft Corporation)
Microsoft OneDrive (HKU\S-1-5-21-547921505-836121556-1011123594-1000\...\OneDriveSetup.exe) (Version: 17.0.4023.1211 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Mozilla Firefox 30.0 (x86 en-GB) (HKLM\...\Mozilla Firefox 30.0 (x86 en-GB)) (Version: 30.0 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 29.0.1 - Mozilla)
MyWinLocker 4 (Version: 4.0.14.25 - Egis Technology Inc.) Hidden
MyWinLocker Suite (HKLM\...\InstallShield_{17DF9714-60C9-43C9-A9C2-32BCAED44CBE}) (Version: 4.0.14.15 - Egis Technology Inc.)
MyWinLocker Suite (Version: 4.0.14.15 - Egis Technology Inc.) Hidden
Office 15 Click-to-Run Extensibility Component (Version: 15.0.4701.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (Version: 15.0.4701.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (Version: 15.0.4701.1002 - Microsoft Corporation) Hidden
Penguins! (Version: 2.2.0.95 - WildTangent) Hidden
Plants vs. Zombies - Game of the Year (Version: 2.2.0.95 - WildTangent) Hidden
Poczta usługi Windows Live (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Podstawowe programy Windows Live (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Polar Bowler (Version: 2.2.0.97 - WildTangent) Hidden
Pošta Windows Live (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Raccolta foto di Windows Live (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Realtek Ethernet Controller Driver (HKLM\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.37.1229.2010 - Realtek)
Realtek High Definition Audio Driver (HKLM\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6307 - Realtek Semiconductor Corp.)
Realtek PCIE Card Reader (HKLM\...\{C1594429-8296-4652-BF54-9DBE4932A44C}) (Version: 6.1.7600.78 - Realtek Semiconductor Corp.)
Shredder (Version: 2.0.8.9 - Egis Technology Inc.) Hidden
Skip-Bo - Castaway Caper (Version: 2.2.0.95 - WildTangent) Hidden
Slingo Deluxe (Version: 2.2.0.95 - WildTangent) Hidden
Torchlight (Version: 2.2.0.97 - WildTangent) Hidden
Tradewinds Legends (Version: 2.2.0.95 - WildTangent) Hidden
Update Installer for WildTangent Games App (Version:  - WildTangent) Hidden
Use the entry named LeapFrog Connect to uninstall (LeapFrog My Pals Plugin) (HKLM\...\MyPalsPlugin) (Version:  - LeapFrog)
VC80CRTRedist - 8.0.50727.6195 (Version: 1.2.0 - DivX, Inc) Hidden
VCDS-Lite 1.1 (HKLM\...\VCDS-Lite  1.1) (Version: 1.1 - Ross-Tech)
Virtual Villagers 4 - The Tree of Life (Version: 2.2.0.97 - WildTangent) Hidden
Visual Studio 2012 x86 Redistributables (HKLM\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
Wedding Dash (Version: 2.2.0.95 - WildTangent) Hidden
Welcome Center (HKLM\...\Acer Welcome Center) (Version: 1.02.3503 - Acer Incorporated)
WildTangent Games App (Acer Games) (Version: 4.0.5.14 - WildTangent) Hidden
Windows Driver Package - Leapfrog (Leapfrog-USBLAN) Net  (09/10/2009 02.03.05.012) (HKLM\...\8F14F2ECEDE68D26EA515B48DC25B39103C4FE8D) (Version: 09/10/2009 02.03.05.012 - Leapfrog)
Windows Essentials Media Codec Pack 4.0 [32-Bit] (HKLM\...\Windows Essentials Media Codec Pack) (Version: 4.0 - Media Codec)
Windows Live Essentials (HKLM\...\WinLiveSuite) (Version: 15.4.3508.1109 - Microsoft Corporation)
WinRAR (HKLM\...\WinRAR) (Version:  - )
WinZip 16.5 (HKLM\...\{CD95F661-A5C4-44F5-A6AA-ECDD91C240D4}) (Version: 16.5.10096 - WinZip Computing, S.L. )
Zuma Deluxe (Version: 2.2.0.95 - WildTangent) Hidden
Συλλογή φωτογραφιών του Windows Live (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Основные компоненты Windows Live (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Почта Windows Live (Version: 15.4.3502.0922 - Корпорация Майкрософт) Hidden
Фотоальбом Windows Live (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Фотогалерия на Windows Live (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
גלריית התמונות של Windows Live (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
بريد Windows Live (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
معرض صور Windows Live (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

==================== Custom CLSID (selected items): ==========================

(If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.)

CustomCLSID: HKU\S-1-5-21-547921505-836121556-1011123594-1000_Classes\CLSID\{7B37E4E2-C62F-4914-9620-8FB5062718CC}\localserver32 -> C:\Users\Matthew\AppData\Local\Microsoft\SkyDrive\SkyDrive.exe (Microsoft Corporation)
CustomCLSID: HKU\S-1-5-21-547921505-836121556-1011123594-1000_Classes\CLSID\{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}\InprocServer32 -> C:\Users\Matthew\AppData\Local\Microsoft\SkyDrive\17.0.4023.1211\SkyDriveShell.dll (Microsoft Corporation)
CustomCLSID: HKU\S-1-5-21-547921505-836121556-1011123594-1000_Classes\CLSID\{AB807329-7324-431B-8B36-DBD581F56E0B}\localserver32 -> C:\Users\Matthew\AppData\Local\Microsoft\SkyDrive\SkyDrive.exe (Microsoft Corporation)
CustomCLSID: HKU\S-1-5-21-547921505-836121556-1011123594-1000_Classes\CLSID\{BBACC218-34EA-4666-9D7A-C78F2274A524}\InprocServer32 -> C:\Users\Matthew\AppData\Local\Microsoft\SkyDrive\17.0.4023.1211\SkyDriveShell.dll (Microsoft Corporation)
CustomCLSID: HKU\S-1-5-21-547921505-836121556-1011123594-1000_Classes\CLSID\{CB3D0F55-BC2C-4C1A-85ED-23ED75B5106B}\InprocServer32 -> C:\Users\Matthew\AppData\Local\Microsoft\SkyDrive\17.0.4023.1211\SkyDriveShell.dll (Microsoft Corporation)
CustomCLSID: HKU\S-1-5-21-547921505-836121556-1011123594-1000_Classes\CLSID\{F241C880-6982-4CE5-8CF7-7085BA96DA5A}\InprocServer32 -> C:\Users\Matthew\AppData\Local\Microsoft\SkyDrive\17.0.4023.1211\SkyDriveShell.dll (Microsoft Corporation)
CustomCLSID: HKU\S-1-5-21-547921505-836121556-1011123594-1000_Classes\CLSID\{F8071786-1FD0-4A66-81A1-3CBE29274458}\InprocServer32 -> C:\Users\Matthew\AppData\Local\Microsoft\SkyDrive\17.0.4023.1211\FileSyncApi.dll (Microsoft Corporation)

==================== Restore Points  =========================

19-10-2014 10:27:44 Windows Update
25-10-2014 17:23:10 Windows Update
25-10-2014 20:03:39 Windows Update
24-11-2014 19:45:40 Windows Update
04-12-2014 22:32:13 Windows Update
20-12-2014 11:35:55 Windows Update
23-12-2014 15:48:22 Windows Update
08-01-2015 22:49:22 Windows Update
25-01-2015 13:11:23 Windows Update
25-01-2015 14:34:08 Windows Update
08-02-2015 20:27:30 Scheduled Checkpoint

==================== Hosts content: ==========================

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

2009-07-14 02:04 - 2009-06-10 21:39 - 00000824 ____A C:\Windows\system32\Drivers\etc\hosts

==================== Scheduled Tasks (whitelisted) =============

(If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.)

Task: {32777BB6-E00C-4B37-9E52-3E254BC1D3C9} - System32\Tasks\Adobe ARM => C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
Task: {39AA37BE-9DA4-41AB-A73A-6A39140090C1} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2015-01-08] (Adobe Systems Incorporated)
Task: {842CCB10-AB35-4AB0-BE43-9ACBF1B09E2E} - System32\Tasks\Microsoft\Office\Office Subscription Maintenance => C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesCommonx86\Microsoft Shared\OFFICE15\OLicenseHeartbeat.exe [2015-02-10] (Microsoft Corporation)
Task: {BA3C3E85-E727-4AEA-AE16-A67904FC4DDD} - System32\Tasks\Microsoft\Office\Office ClickToRun Service Monitor => C:\Program Files\Microsoft Office 15\ClientX86\OfficeC2RClient.exe [2015-02-10] (Microsoft Corporation)
Task: {BB86D93B-6787-4B09-8F6F-0E5D45649C3E} - System32\Tasks\Microsoft\Office\Office Automatic Updates => C:\Program Files\Microsoft Office 15\ClientX86\OfficeC2RClient.exe [2015-02-10] (Microsoft Corporation)
Task: {C251A216-C143-4355-A466-3CC190F2D65A} - System32\Tasks\OfficeSoftwareProtectionPlatform\SvcRestartTask => Sc.exe start osppsvc
Task: {C334FC6D-6DF0-4086-8413-711EC4ECAB34} - System32\Tasks\Adobe Reader Speed Launcher => C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe
Task: {D7E347C4-E39C-4663-8E26-8A526A19ECDA} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files\Apple Software Update\SoftwareUpdate.exe [2011-06-01] (Apple Inc.)
Task: {D8651F56-4E9E-467F-AD73-68DEFAAB4E7E} - System32\Tasks\CCleanerSkipUAC => C:\Program Files\CCleaner\CCleaner.exe [2012-08-22] (Piriform Ltd)
Task: {E3322862-FE02-4BA6-A917-861A2D479B0D} - System32\Tasks\Windows Codec Update Service => C:\Program Files\Essentials Codec Pack\WECPUpdate.exe [2012-02-03] (MediaCodec.Org)

(If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)

Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe

==================== Loaded Modules (whitelisted) ==============

2015-01-20 22:35 - 2015-01-20 22:35 - 00073544 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\zlib1.dll
2015-01-20 22:35 - 2015-01-20 22:35 - 01044776 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\libxml2.dll
2014-02-01 13:30 - 2014-02-01 13:30 - 00861184 _____ () C:\Program Files\LeapFrog\LeapFrog Connect\platforms\qwindows.dll
2014-10-31 18:35 - 2014-10-31 18:35 - 00169472 _____ () C:\Windows\assembly\NativeImages_v2.0.50727_32\IsdiInterop\93182e9779b8be0f688fd0784df6d7fb\IsdiInterop.ni.dll
2011-07-26 08:06 - 2010-11-06 06:50 - 00058880 _____ () C:\Program Files\Intel\Intel® Rapid Storage Technology\IsdiInterop.dll
2014-07-01 19:30 - 2014-05-20 02:11 - 00080040 _____ () C:\Program Files\Microsoft Office 15\ClientX86\ApiClient.dll

==================== Alternate Data Streams (whitelisted) =========

(If an entry is included in the fixlist, only the Alternate Data Streams will be removed.)

==================== Safe Mode (whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)

==================== EXE Association (whitelisted) ===============

(If an entry is included in the fixlist, the default will be restored. None default entries will be removed.)

==================== Other Areas ============================

(Currently there is no automatic fix for this section.)

HKU\S-1-5-21-547921505-836121556-1011123594-1000\Control Panel\Desktop\\Wallpaper -> %windir%\web\wallpaper\windows\img0.jpg
DNS Servers: 192.168.0.1

==================== MSCONFIG/TASK MANAGER disabled items ==

(Currently there is no automatic fix for this section.)

MSCONFIG\startupreg: AndroidManager => C:\Program Files\Acer\Android Manager\AML.exe
MSCONFIG\startupreg: APSDaemon => "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
MSCONFIG\startupreg: AVG_UI => "C:\Program Files\AVG\AVG2014\avgui.exe" /TRAYONLY
MSCONFIG\startupreg: DivXMediaServer => C:\Program Files\DivX\DivX Media Server\DivXMediaServer.exe
MSCONFIG\startupreg: DivXUpdate => "C:\Program Files\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
MSCONFIG\startupreg: HotKeysCmds =>
MSCONFIG\startupreg: IgfxTray =>
MSCONFIG\startupreg: iPatchData => C:\Program Files\Acer\Updater\iUpdate.exe
MSCONFIG\startupreg: iSyncData => C:\Program Files\Acer\Android Manager\iSync.exe
MSCONFIG\startupreg: iTunesHelper => "C:\Program Files\iTunes\iTunesHelper.exe"
MSCONFIG\startupreg: LManager => C:\Program Files\Launch Manager\LManager.exe
MSCONFIG\startupreg: Persistence =>
MSCONFIG\startupreg: Power Management => C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe

==================== Accounts: =============================

Administrator (S-1-5-21-547921505-836121556-1011123594-500 - Administrator - Disabled)
Guest (S-1-5-21-547921505-836121556-1011123594-501 - Limited - Disabled)
Matthew (S-1-5-21-547921505-836121556-1011123594-1000 - Administrator - Enabled) => C:\Users\Matthew

==================== Faulty Device Manager Devices =============

==================== Event log errors: =========================

Application errors:
==================
Error: (03/28/2015 00:53:46 PM) (Source: Office 2013 Licensing Service) (EventID: 0) (User: )
Description: Subscription licensing service failed: -1073415161

Error: (03/28/2015 00:51:27 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/28/2015 00:03:32 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/09/2015 09:28:57 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/09/2015 09:05:19 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/08/2015 09:23:50 AM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (02/08/2015 06:43:32 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (02/08/2015 05:54:21 PM) (Source: Microsoft-Windows-RestartManager) (EventID: 10006) (User: Matthew-PC)
Description: Application or service 'distnoted' could not be shut down.

Error: (02/08/2015 05:54:21 PM) (Source: Microsoft-Windows-RestartManager) (EventID: 10006) (User: Matthew-PC)
Description: Application or service 'SyncServer' could not be shut down.

Error: (02/08/2015 05:44:13 PM) (Source: Office 2013 Licensing Service) (EventID: 0) (User: )
Description: Subscription licensing service failed: -1073415161

System errors:
=============
Error: (03/09/2015 09:25:01 PM) (Source: Schannel) (EventID: 4120) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 70. The internal error state is 105.

Error: (03/09/2015 09:10:26 PM) (Source: Service Control Manager) (EventID: 7022) (User: )
Description: The Windows Update service hung on starting.

Error: (03/09/2015 09:08:21 PM) (Source: Service Control Manager) (EventID: 7011) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.

Error: (03/09/2015 09:00:31 PM) (Source: Service Control Manager) (EventID: 7043) (User: )
Description: The Windows Modules Installer service did not shut down properly after receiving a preshutdown control.

Error: (03/08/2015 09:46:32 PM) (Source: Service Control Manager) (EventID: 7043) (User: )
Description: The Windows Update service did not shut down properly after receiving a preshutdown control.

Error: (02/08/2015 06:47:18 PM) (Source: Schannel) (EventID: 4120) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 70. The internal error state is 105.

Error: (01/25/2015 07:29:00 PM) (Source: Schannel) (EventID: 4119) (User: NT AUTHORITY)
Description: The following fatal alert was received: 20.

Error: (01/25/2015 01:49:28 PM) (Source: Service Control Manager) (EventID: 7009) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Windows Error Reporting Service service to connect.

Error: (01/25/2015 01:09:01 PM) (Source: Service Control Manager) (EventID: 7030) (User: )
Description: The LeapFrog Connect Device Service service is marked as an interactive service.  However, the system is configured to not allow interactive services.  This service may not function properly.

Error: (01/25/2015 01:06:28 PM) (Source: Service Control Manager) (EventID: 7022) (User: )
Description: The Windows Update service hung on starting.

Microsoft Office Sessions:
=========================
Error: (03/28/2015 00:53:46 PM) (Source: Office 2013 Licensing Service) (EventID: 0) (User: )
Description: Subscription licensing service failed: -1073415161

Error: (03/28/2015 00:51:27 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/28/2015 00:03:32 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/09/2015 09:28:57 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/09/2015 09:05:19 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/08/2015 09:23:50 AM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (02/08/2015 06:43:32 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (02/08/2015 05:54:21 PM) (Source: Microsoft-Windows-RestartManager) (EventID: 10006) (User: Matthew-PC)
Description: 1C:\Program Files\Common Files\Apple\Apple Application Support\distnoted.exedistnoted0511714960

Error: (02/08/2015 05:54:21 PM) (Source: Microsoft-Windows-RestartManager) (EventID: 10006) (User: Matthew-PC)
Description: 1C:\Program Files\Common Files\Apple\Mobile Device Support\SyncServer.exeSyncServer0511760840

Error: (02/08/2015 05:44:13 PM) (Source: Office 2013 Licensing Service) (EventID: 0) (User: )
Description: Subscription licensing service failed: -1073415161

==================== Memory info ===========================

Processor: Intel® Atom™ CPU N570 @ 1.66GHz
Percentage of memory in use: 89%
Total physical RAM: 1011.87 MB
Available physical RAM: 106.91 MB
Total Pagefile: 2035.87 MB
Available Pagefile: 771 MB
Total Virtual: 2047.88 MB
Available Virtual: 1897.51 MB

==================== Drives ================================

Drive c: (Acer) (Fixed) (Total:280.89 GB) (Free:194.05 GB) NTFS
Drive d: () (Fixed) (Total:4.1 GB) (Free:2.56 GB) FAT32

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (MBR Code: Windows 7 or 8) (Size: 298.1 GB) (Disk ID: 7117485E)
Partition 1: (Not Active) - (Size=13 GB) - (Type=27)
Partition 2: (Not Active) - (Size=4.1 GB) - (Type=0C)
Partition 3: (Active) - (Size=100 MB) - (Type=07 NTFS)
Partition 4: (Not Active) - (Size=280.9 GB) - (Type=OF Extended)

==================== End Of Log ============================

 

 

thank you

 

 


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#2
zep516

zep516

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Hi! My name is zep516 and Welcome to Geekstogo!
I'll do the best I can to resolve your computer issue
Please make sure to carefully read any instruction that I give you. If you're not sure, or if something unexpected happens, don't continue Stop and ask! Never be afraid to ask questions! :)
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#3
hoopdub2

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Hiya zep516 thanks for taking on my case 😁
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#4
zep516

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Hello,

A few items to fix

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
Open notepad (Start =>All Programs => Accessories => Notepad).
Copy/Paste the contents of the code box below into Notepad.
start
CloseProcesses:
CreateRestorePoint:
HKU\S-1-5-19\...\RunOnce: [IsMyWinLockerReboot] => msiexec.exe /qn /x{voidguid}
HKU\S-1-5-20\...\RunOnce: [IsMyWinLockerReboot] => msiexec.exe /qn /x{voidguid}
HKU\S-1-5-18\...\RunOnce: [IsMyWinLockerReboot] => msiexec.exe /qn /x{voidguid}
CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
CHR HKU\S-1-5-21-547921505-836121556-1011123594-1000\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
SearchScopes: HKLM -> DefaultScope value is missing.
CHR HKLM\...\Chrome\Extension: [lfffjahnfbocnaooecgijfnbpcfekoik] - C:\ProgramData\adawaretb\shortcuts\chrome\adawaretb.crx [Not Found]
CHR HKLM\...\Chrome\Extension: [mhfdcmehmjcclgopdodkjdicohagipid] - C:\Users\Matthew\AppData\Local\CRE\mhfdcmehmjcclgopdodkjdicohagipid.crx [Not Found]
CHR HKU\S-1-5-21-547921505-836121556-1011123594-1000\SOFTWARE\Google\Chrome\Extensions\...\Chrome\Extension: [mhfdcmehmjcclgopdodkjdicohagipid] - C:\Users\Matthew\AppData\Local\CRE\mhfdcmehmjcclgopdodkjdicohagipid.crx [Not Found]
CMD: ipconfig /flushdns
CMD: bitsadmin /reset /allusers
hosts:
Emptytemp:
end
Click Format and ensure Wordwrap is unchecked.
Save as Fixlist.txt to your Desktop (Must be in this location)
Run FRST/FRST64 and press the Fix button just once and wait.
If the tool needed a restart please make sure you let the system to restart normally and let the tool completes its run after restart.
The tool will make a log on the Desktop (Fixlog.txt). Please post it to your reply.

Note: If the tool warns you about the version you're using being an outdated version please download and run the updated version.

Next

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the logfile button and the log will open in Notepad.
  • NOTE: If you get an error message, it means that nothing was found. Exit from AdwCleaner.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished and the PC has rebooted.
  • Please post the content of that log file with your next answer.

    In your next reply post;

    1- Fixlog.txt you will find that on your desktop after the fix has run
    2- AdwCleaner so.txt log file.

    Thanks
    Joe :)


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#5
hoopdub2

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Hi Joe, i cant get the fix to complete. It starts then i get (not responding) i wait but it does nothing. Closed the program and tried again and it did the same thing??
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#6
zep516

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Reboot the computer, try again.
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#7
hoopdub2

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Still crashes. I have uninstalled a few programs now to see if that would help but it still crashes. The same point every time.
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#8
zep516

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Hello,

Will the adwCleaner program run here's the instructions again for that, see if it will download an run.

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the logfile button and the log will open in Notepad.
  • NOTE: If you get an error message, it means that nothing was found. Exit from AdwCleaner.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished and the PC has rebooted.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner

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#9
hoopdub2

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yes that worked

 

# AdwCleaner v4.113 - Logfile created 28/03/2015 at 22:30:29
# Updated 22/03/2015 by Xplode
# Database : 2015-03-28.1 [Server]
# Operating system : Windows 7 Starter Service Pack 1 (x86)
# Username : Matthew - MATTHEW-PC
# Running from : C:\Users\Matthew\Desktop\adwcleaner_4.113.exe
# Option : Cleaning

***** [ Services ] *****

***** [ Files / Folders ] *****

***** [ Scheduled tasks ] *****

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Classes\AppID\SelectionLinks.DLL
Key Deleted : HKCU\Software\AVG Secure Search
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKLM\SOFTWARE\AVG SafeGuard toolbar
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{EE171732-BEB4-4576-887D-CB62727F01CA}
Data Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings [ProxyOverride] - *.local

***** [ Web browsers ] *****

-\\ Internet Explorer v11.0.9600.17689

-\\ Google Chrome v

*************************

AdwCleaner[R0].txt - [1143 bytes] - [28/03/2015 22:21:03]
AdwCleaner[S0].txt - [1082 bytes] - [28/03/2015 22:30:29]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [1141  bytes] ##########


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#10
zep516

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Lets run another adware scan called jrt,

Next

thisisujrt.gif Please download Junkware Removal Tool to your Desktop.

Please close your security software to avoid potential conflicts. See Here how to disable you security protection (Anti Virus)
Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.
The tool will open and start scanning your system.
Please be patient as this can take a while to complete, depending on your system's specifications.
On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.

Please post the contents of JRT.txt into your reply.
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#11
hoopdub2

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~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.4.7 (03.28.2015:1)
OS: Windows 7 Starter x86
Ran by Matthew on 29/03/2015 at 21:30:59.87
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

~~~ Services

 

~~~ Registry Values

 

~~~ Registry Keys

 

~~~ Files

Successfully deleted: [File] "C:\Windows\wininit.ini"

 

~~~ Folders

 

~~~ Event Viewer Logs were cleared

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 29/03/2015 at 21:43:17.61
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


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#12
zep516

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You have Malwarebytes installed can you run it and post the scan results for me

Thanks
Joe :)
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#13
hoopdub2

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Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 29/03/2015
Scan Time: 22:13:21
Logfile: malwarebytes.txt
Administrator: Yes

Version: 2.01.4.1018
Malware Database: v2015.03.29.07
Rootkit Database: v2015.03.26.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x86
File System: NTFS
User: Matthew

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 307497
Time Elapsed: 41 min, 48 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Warn
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 1
PUP.Optional.Conduit.A, C:\Users\Matthew\AppData\Local\Google\Chrome\User Data\Default\Extensions\mhfdcmehmjcclgopdodkjdicohagipid, Quarantined, [0d3e87c4a2e8d5612a857735f013db25],

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)

(end)


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#14
zep516

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Download HijackThis
  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin"
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic

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#15
hoopdub2

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Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 17:51:44, on 30/03/2015
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v11.0 (11.00.9600.17689)

Boot mode: Normal

Running processes:
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Launch Manager\LMworker.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\EgisTec MyWinLockerSuite\x86\SuiteTray.exe
C:\Program Files\EgisTec IPS\PmmUpdate.exe
C:\Program Files\Acer\Acer VCM\AcerVCM.exe
C:\Program Files\EgisTec IPS\EgisUpdate.exe
C:\Windows\system32\Macromed\Flash\FlashUtil32_15_0_0_246_ActiveX.exe
C:\Users\Matthew\Desktop\HijackThis.exe
C:\Windows\system32\SearchFilterHost.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://acer.msn.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft..../?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft..../?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office 15\root\Office15\URLREDIR.DLL
O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe -s
O4 - HKLM\..\Run: [SuiteTray] "C:\Program Files\EgisTec MyWinLockerSuite\x86\SuiteTray.exe"
O4 - HKLM\..\Run: [EgisTecPMMUpdate] "C:\Program Files\EgisTec IPS\PmmUpdate.exe"
O4 - HKLM\..\Run: [EgisUpdate] "C:\Program Files\EgisTec IPS\EgisUpdate.exe" -d
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - Global Startup: Acer VCM.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\Program Files\Microsoft Office 15\Root\Office15\EXCEL.EXE/3000
O8 - Extra context menu item: Se&nd to OneNote - res://C:\Program Files\Microsoft Office 15\Root\Office15\ONBttnIE.dll/105
O9 - Extra button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIELinkedNotes.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\Office15\MSOSB.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2014\avgidsagent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2014\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Dritek WMI Service (DsiWMIService) - Dritek System Inc. - C:\Program Files\Launch Manager\dsiwmis.exe
O23 - Service: EgisTec Ticket Service - Egis Technology Inc.  - C:\Program Files\Common Files\EgisTec\Services\EgisTicketService.exe
O23 - Service: Acer ePower Service (ePowerSvc) - Acer Incorporated - C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe
O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files\WildTangent Games\App\GamesAppService.exe
O23 - Service: GREGService - Acer Incorporated - C:\Program Files\Acer\Registration\GREGsvc.exe
O23 - Service: Intel® Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
O23 - Service: IconMan_R - Realsil Microelectronics Inc. - C:\Program Files\Realtek\Realtek PCIE Card Reader\RIconMan.exe
O23 - Service: Live Updater Service - Acer Incorporated - C:\Program Files\Acer\Acer Updater\UpdaterService.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes Anti-Malware\mbamservice.exe
O23 - Service: Raw Socket Service (RS_Service) - Acer Incorporated - C:\Program Files\Acer\Acer VCM\RS_Service.exe

--
End of file - 6364 bytes


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