Thank you for the instructions. I downloaded the latest MalwareBytes and updated it. I failed to get the rootkit option checked, so I ran it a second time. Both logs are posted below. The program quarantined the items instead of deleting them. I haven't deleted them yet.
I don't believe I did a refresh since this problem started, but I am forgetful, so I may have. I'm sorry I can't be sure.
Malwarebytes Anti-Malware
www.malwarebytes.org
Scan Date: 4/4/2015
Scan Time: 3:39:33 PM
Logfile: malwarebytes log1.txt
Administrator: Yes
Version: 2.01.4.1018
Malware Database: v2015.04.04.06
Rootkit Database: v2015.03.31.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
OS: Windows 8.1
CPU: x64
File System: NTFS
User: johnbarbw
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 397107
Time Elapsed: 7 min, 10 sec
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
Processes: 0
(No malicious items detected)
Modules: 0
(No malicious items detected)
Registry Keys: 1
PUP.Optional.EazyZoom.A, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\eazyzoom, Quarantined, [7125293f098116206ff04472ac577d83],
Registry Values: 1
PUP.Vulnerable.DellSystemDetect, HKU\S-1-5-21-1547884887-3990002442-977762493-1001\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\RUN|DellSystemDetect, C:\Users\johnbarbw\AppData\Local\Apps\2.0\N3T8RLKM.P8R\GMHE9OLA.TT1\dell..tion_0f612f649c4a10af_0005.0006_f9e15713f5aac8ac\DellSystemDetect.exe, Quarantined, [2c6a6503f29870c627e71c99ef1411ef]
Registry Data: 0
(No malicious items detected)
Folders: 0
(No malicious items detected)
Files: 1
PUP.Optional.OutBrowse, C:\Users\johnbarbw\Downloads\Cisco Flip Video M3160 Manual.exe, Quarantined, [2373b0b82565152167ad5ce33ec44cb4],
Physical Sectors: 0
(No malicious items detected)
(end)
Malwarebytes Anti-Malware
www.malwarebytes.org
Scan Date: 4/4/2015
Scan Time: 4:04:33 PM
Logfile: malwarebytes log2.txt
Administrator: Yes
Version: 2.01.4.1018
Malware Database: v2015.04.04.06
Rootkit Database: v2015.03.31.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
OS: Windows 8.1
CPU: x64
File System: NTFS
User: johnbarbw
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 401909
Time Elapsed: 11 min, 14 sec
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
Processes: 0
(No malicious items detected)
Modules: 0
(No malicious items detected)
Registry Keys: 0
(No malicious items detected)
Registry Values: 0
(No malicious items detected)
Registry Data: 0
(No malicious items detected)
Folders: 0
(No malicious items detected)
Files: 2
PUP.Optional.MyPCBackup.A, C:\Users\johnbarbw\Desktop\Old Drive\bw downloads\JustCloud_Setup.exe, Quarantined, [8b0bb4b4414958ded1af51a39d646997],
PUP.Optional.OutBrowse, C:\Users\johnbarbw\Desktop\Old Drive\manuals\Installer.exe, Quarantined, [7b1b33353258be783aaf8dca52b3966a],
Physical Sectors: 0
(No malicious items detected)
(end)
Edited by Barbara W, 04 April 2015 - 03:54 PM.