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Memory_Management BSOD

xps720

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#1
Shawnobi

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Hi I have a recurring problem on my Dell XPS 720 with a BSOD that claims Memory Management issue. We actually have 2 of these machines, I swapped all of the memory between them to rule out the ram, which I have done. Issue stays with the machine.

It's a random, but regular event. But I can force it if I select the 'Windows Experience Index'. It will always crash during 'Direct3D 10 Texture Load Assessment'.

 

Whocrashed gives me the following:

 

windows version: Windows 7 Service Pack 1, 6.1, build: 7601
windows dir: C:\Windows
Hardware: Dell XPS720 , Dell Inc. , Dell Inc. , 0P611C
CPU: GenuineIntel Intel® Core™2 Extreme CPU Q6850 @ 3.00GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 3218448384 total
--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Sat 04/04/2015 14:11:16 GMT your computer crashed
crash dump file: C:\Windows\Minidump\040415-11934-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0xDEDD8)
Bugcheck code: 0x1A (0x41284, 0x18BC001, 0x3EB7, 0xFFFFFFFFC0802000)
Error: MEMORY_MANAGEMENT
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a severe memory management error occurred.
This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

Same everytime. Can anyone help with this?

I've also attached the latest minidump file.

 

Thanks.

Attached Files


Edited by Shawnobi, 04 April 2015 - 09:45 AM.

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#2
easyday

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I would first . . .
Start\ Control panel\ Device manager\ Display adapters\ right-click and update driver software

If still unsolved, then read Seven Forums fix.

Also consider installing more RAM.
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#3
Shawnobi

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Re. Memory, the system has 4GB fitted and as is 32Bit I can't see how adding more would help the issue.

 

Well I updated to the latest NVIDIA driver for my card (8800GTX - 341.11). Now it makes it further through the windows experience until the end when it then BSOD's. I now need to see how reliable the system is.


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#4
Shawnobi

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Nope. Just crashed again. Dump attached.

 

Attached Files


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