Also, when I view the list of installed updates, it says there are 450.
Windows 7 Explorer Appears to Reset when waking from Screensaver
Posted 21 April 2015 - 03:18 PM
Please download then run the MGADiag tool, copy/paste the results into your next reply for us, Download MGADiag by clicking here.
If you have something to add while waiting for a reply use the edit tab – bottom right of the dialogue input box and this will ensure that no information that you provide is overlooked (this can happen if your topic has more than one page)
Posted 21 April 2015 - 04:12 PM
Posted 22 April 2015 - 10:50 AM
Posted 23 April 2015 - 05:56 AM
It wouldn't install as it says it was installed already.
UPDATE!!!: I figured out how to uninstall the update and reinstall it.
Edited by tigger3370, 24 April 2015 - 06:06 AM.
Posted 03 May 2015 - 03:28 AM
Not heard from you for a while tigger3370, do you still require assistance or is the issue now resolved, an update would be appreciated.
Posted 03 May 2015 - 06:56 AM
The problem still exists. Nothing I've tried to date has solved the problem. It just did it again.
Posted 03 May 2015 - 03:34 PM
Please see the GTG malware redirection information below;
I suspect that you have some malware on your computer causing issues that we are not able to solve through means we can use here in the Tech Forums. I suggest you read the 'Start Here' topic found here. With these self-help tools you have a high chance of fixing the problems on your own. If you are still having problems after following Step 3 of the guide, continue with Step 4 and 5 and post in the Malware Forum. If you are unable to run any programs, Please create a topic stating what you have tried so far and that you are unable to run any programs. Also, Please do NOT post the logs in this thread.
If you are still having issues after the malware expert gives you a clean bill of health, Please return to THIS thread and we will pursue other options to help you solve your current problem(s).
Posted 03 May 2015 - 08:03 PM
I'll give it a try. I turned off the power setting to so that the screen only dims without turning off and haven't had the problem occur again. Will let you know what happens after following the steps you listed above.
Ran the steps listed above and posted a message on the malware board. The problem still hasn't reoccurred since disabling the feature to turn the screen off.
Edited by tigger3370, 04 May 2015 - 08:18 AM.
Posted 05 May 2015 - 01:20 PM
Thanks for the update tigger3370 the malware removal staff tend to be very busy but someone will be with you asap, good luck and as post above return here if you need to
Posted 25 May 2015 - 11:01 AM
Well, I am malware and virus free. Found out that the issue appears to go away when I run a clean boot. I also had thought I narrowed it down to a few things in the my start-up/services list, but they issue just took awhile to reappear. Starting over and trying to narrow it down from scratch. Turned on those things that I need to have and left everything else off. Know in a couple days if this worked. Any other suggestions for narrowing it down?
0 user(s) are reading this topic
0 members, 0 guests, 0 anonymous users