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"msvcp80.dll is missing"

windows 7 .dll PowerDVD video

Best Answer SleepyDude , 26 April 2015 - 03:24 PM

OK, now they are both installed!   It is odd that when I did the Dell system analysis, it didn't tell me to update those drivers. I never trust those automated tools  I guess now we hope... Go to the full post »


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#121
SleepyDude

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Run Minitoolbox with only the options List last 10 Event Viewer log and List Installed Programs then copy & paste the resulting log to your post.


Edited by SleepyDude, 18 April 2015 - 11:56 AM.
Added one more option...

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#122
christoforest

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No, errors that I am aware of....

 

Maybe I didn't let them run enough, I will try again..


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#123
christoforest

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Here is the MiniToolbox result...  By the way it had a "last 10 event error" choice, not last 10 event viewer...probably what you meant, I chose that.

 

MiniToolBox by Farbar  Version: 14-04-2015
Ran by Chris (administrator) on 18-04-2015 at 14:16:03
Running from "C:\Users\Chris\Desktop"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Model: Latitude E6420 Manufacturer: Dell Inc.
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (04/18/2015 09:39:49 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/17/2015 04:34:00 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/17/2015 10:32:51 AM) (Source: Application Error) (User: )
Description: Faulting application name: wmplayer.exe, version: 12.0.7601.18150, time stamp: 0x518c6df8
Faulting module name: ntdll.dll, version: 6.1.7601.18798, time stamp: 0x5507b3e0
Exception code: 0xc0000005
Fault offset: 0x00037e91
Faulting process id: 0x1a08
Faulting application start time: 0xwmplayer.exe0
Faulting application path: wmplayer.exe1
Faulting module path: wmplayer.exe2
Report Id: wmplayer.exe3

Error: (04/17/2015 08:52:24 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/16/2015 11:05:53 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/16/2015 08:20:15 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/16/2015 08:09:51 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/15/2015 09:48:53 PM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_32) - Failed to execute command from the offline queue: uninstall "System.Web.Mobile, Version=2.0.0.0, Culture=Neutral, PublicKeyToken=b03f5f7f11d50a3a, processorArchitecture=msil" /NoDependencies .  The error returned was Error: The specified assembly is not installed.
.

Error: (04/15/2015 09:48:53 PM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_32) - Failed to execute command from the offline queue: uninstall "System.Web.RegularExpressions, Version=2.0.0.0, Culture=Neutral, PublicKeyToken=b03f5f7f11d50a3a, processorArchitecture=msil" /NoDependencies .  The error returned was Error: The specified assembly is not installed.
.

Error: (04/15/2015 09:48:53 PM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_32) - Failed to execute command from the offline queue: uninstall "System.Web, Version=2.0.0.0, Culture=Neutral, PublicKeyToken=b03f5f7f11d50a3a, processorArchitecture=x86" /NoDependencies .  The error returned was Error: The specified assembly is not installed.
.


System errors:
=============
Error: (04/18/2015 09:39:30 AM) (Source: Service Control Manager) (User: )
Description: The internethelper_antiphishing Service service failed to start due to the following error:
%%2


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#124
christoforest

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PS  By the way...Avast didn't want me to install MiniToolBox...it blocked it.  I temporarily turned off Avast to download it though.


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#125
SleepyDude

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PS  By the way...Avast didn't want me to install MiniToolBox...it blocked it.  I temporarily turned off Avast to download it though.

 

It happens sometimes because the AV manufactures wrongly start detecting everything produced using a scripting language called Autoit. MiniToolBox is totally safe, you did it right.

 

Something strange is going on with your machine because I just tested the installation of those packages and after that doing a search for msvcp80.dll show the missing file installed.

 

Let's run a disk check..

 

» Check the Disk for Errors

  • open the Command Prompt as Administrator (Tutorial)
  • type the commands:
    sc delete internethelper_antiphishing
    chkdsk /f /x C:
    Note: When chkdsk ask if you want to checked the volume next time the system restarts answer Yes
  • restart the computer.

Next,

  • download ListChkdskResult
  • execute the file and accept all the windows prompts to authorize the program to run
  • Notepad will open with a report showing the chkdsk result
  • copy & paste the log to your reply

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#126
christoforest

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I dont know if this is related, but a Windows message showed up and said they saw an error with Nvidia and this was the fix.

 

http://www.materra.be/nvidiaerror.pdf


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#127
christoforest

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Here is the Chckdisk result:

 

ListChkdskResult by SleepyDude v0.1.7 Beta | 21-09-2013

------< Log generate on 4/18/2015 4:03:28 PM >------
Category: 0
Computer Name: MININT-3TD2024
Event Code: 1001
Record Number: 25691
Source Name: Microsoft-Windows-Wininit
Time Written: 04-18-2015 @ 19:29:58
Event Type: Information
User:
Message:

Checking file system on C:
The type of the file system is NTFS.
Volume label is OSDisk.


A disk check has been scheduled.
Windows will now check the disk.                         

CHKDSK is verifying files (stage 1 of 3)...
  423168 file records processed.                                         

File verification completed.
  582 large file records processed.                                   

  0 bad file records processed.                                     

  2 EA records processed.                                           

  79 reparse records processed.                                      

CHKDSK is verifying indexes (stage 2 of 3)...
  555438 index entries processed.                                        

Index verification completed.
  0 unindexed files scanned.                                        

  0 unindexed files recovered.                                      

CHKDSK is verifying security descriptors (stage 3 of 3)...
  423168 file SDs/SIDs processed.                                        

Cleaning up 410 unused index entries from index $SII of file 0x9.
Cleaning up 410 unused index entries from index $SDH of file 0x9.
Cleaning up 410 unused security descriptors.
Security descriptor verification completed.
  66136 data files processed.                                           

CHKDSK is verifying Usn Journal...
  35643856 USN bytes processed.                                            

Usn Journal verification completed.
Windows has checked the file system and found no problems.

 718235647 KB total disk space.
 527792288 KB in 352632 files.
    202464 KB in 66137 indexes.
         0 KB in bad sectors.
    547711 KB in use by the system.
     65536 KB occupied by the log file.
 189693184 KB available on disk.

      4096 bytes in each allocation unit.
 179558911 total allocation units on disk.
  47423296 allocation units available on disk.

Internal Info:
00 75 06 00 dc 63 06 00 80 15 0b 00 00 00 00 00  .u...c..........
5c 0d 01 00 4f 00 00 00 00 00 00 00 00 00 00 00  \...O...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................

Windows has finished checking your disk.
Please wait while your computer restarts.

-----------------------------------------------------------------------
Category: 0
Computer Name: MININT-3TD2024
Event Code: 1001
Record Number: 16618
Source Name: Microsoft-Windows-Wininit
Time Written: 03-17-2015 @ 03:40:04
Event Type: Information
User:
Message:

Checking file system on C:
The type of the file system is NTFS.
Volume label is OSDisk.

A disk check has been scheduled.
Windows will now check the disk.                         

CHKDSK is verifying files (stage 1 of 5)...
  368640 file records processed.                                         

File verification completed.
  1221 large file records processed.                                   

  0 bad file records processed.                                     

  2 EA records processed.                                           

  63 reparse records processed.                                      

CHKDSK is verifying indexes (stage 2 of 5)...
  440478 index entries processed.                                        

Index verification completed.
  0 unindexed files scanned.                                        

  0 unindexed files recovered.                                      

CHKDSK is verifying security descriptors (stage 3 of 5)...
  368640 file SDs/SIDs processed.                                        

Cleaning up 1135 unused index entries from index $SII of file 0x9.
Cleaning up 1135 unused index entries from index $SDH of file 0x9.
Cleaning up 1135 unused security descriptors.
Security descriptor verification completed.
  35920 data files processed.                                           

CHKDSK is verifying Usn Journal...
  37188512 USN bytes processed.                                            

Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
  368624 files processed.                                                

File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
  78716556 free clusters processed.                                        

Free space verification is complete.
CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
CHKDSK discovered free space marked as allocated in the volume bitmap.
Windows has made corrections to the file system.

 718235647 KB total disk space.
 402696652 KB in 316386 files.
    177980 KB in 35921 indexes.
         0 KB in bad sectors.
    494787 KB in use by the system.
     65536 KB occupied by the log file.
 314866228 KB available on disk.

      4096 bytes in each allocation unit.
 179558911 total allocation units on disk.
  78716557 allocation units available on disk.

Internal Info:
00 a0 05 00 3e 60 05 00 69 70 09 00 00 00 00 00  ....>`..ip......
ec 0c 01 00 3f 00 00 00 00 00 00 00 00 00 00 00  ....?...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................

Windows has finished checking your disk.
Please wait while your computer restarts.

-----------------------------------------------------------------------
 


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#128
SleepyDude

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I dont know if this is related, but a Windows message showed up and said they saw an error with Nvidia and this was the fix.

 

http://www.materra.be/nvidiaerror.pdf

 

Did windows updated the driver? I suspect your machine have two graphic cards one NVidia and a Intel 4000 Graphics if its the case the dual graphics configuration is very tricky and you can only update using the drivers provided by Dell. I know this sucks because I have the same problem with my Dell, and they don't provide very update drivers.

 

Chkdsk report looks ok. The sc delete command returned deleted?

 

 

Time for some cleanup using TFC then try to download and reinstall the Microsoft Visual C++ 2005 SP1 Redistributable Package (x86) and the update again, make sure you save the update using a different name because they have the same name but the files are different.

 

 

Download TFC by OldTimer to your Desktop

  • Please double-click TFC.exe to run it. (Note: If you are running on Vista or above accept the Security Warning).
  • It will close all programs when run, so make sure you have saved all your work before you begin.
  • Click the Start button to begin the process. Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two.  Let it run uninterrupted to completion.
  • Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.

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#129
christoforest

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I didn't even try to update the Nvidia driver, I didnt want to complicate things.  If it makes sense, let me know and I will try it.

 

Yes, the SC said successfully deleted

 

I will run TFC now.....


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#130
SleepyDude

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I didn't even try to update the Nvidia driver, I didnt want to complicate things.  If it makes sense, let me know and I will try it.

 

It's better not to update for now.


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#131
christoforest

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Which link should I use for this....

 

"..... reinstall the Microsoft Visual C++ 2005 SP1 Redistributable Package (x86) and the update again, make sure you save the update using a different name because they have the same name but the files are different."


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#132
SleepyDude

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Which link should I use for this....

 

"..... reinstall the Microsoft Visual C++ 2005 SP1 Redistributable Package (x86) and the update again, make sure you save the update using a different name because they have the same name but the files are different."

 

From post #113


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#133
christoforest

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OK, I was confused because of this  "make sure you save the update using a different name because they have the same name but the files are different"

 

Do you mean use a different name when I download it to Desktop?


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#134
SleepyDude

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OK, I was confused because of this  "make sure you save the update using a different name because they have the same name but the files are different"

 

Do you mean use a different name when I download it to Desktop?

 

Yes, both pages will give you a file called vcredist_x86.EXE but they are different and need to be installed in order, save the second download as vcredist_x86 update.EXE for example.


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#135
christoforest

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The second one did not give me the chance to download it with a different name, so I downloaded it to a different file and then renamed it.

 

I installed both in order.

 

[bleep], same problem!

 

Should I restart?


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