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Dropped Seagate external hard disk, cannot initiate and load anymore


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#16
talkingtree

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Ok, so as previously have discussed, I had opened the hard disk, and now we can see what the problem is inside. The following symptoms are seen:

1. Hard disk beeping

2. Hard disk needle head not moving

3. Manually moving the disk platter, the platter wont rotate at all

 

Youtube video

 

The power source was tried on a different hard disk and showing no problem with the USB connection and the powering

 

What is the next step to do? Can this also be a circuit problem or motor rotor spindle problem? Hopefully we can all learn from this


Edited by talkingtree, 19 April 2015 - 01:56 AM.

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#17
Kemasa

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You should never open the actual hard drive, only the case that contains it.

 

If that is your disk and it is open, the only real option is to use a data recovery service. It can be very expensive though. With the disk open, the dust/dirt will cause the heads to crash if you were to actually run ir.


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#18
jds63

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Ok, so as previously have discussed, I had opened the hard disk, and now we can see what the problem is inside. The following symptoms are seen:

1. Hard disk beeping

2. Hard disk needle head not moving

3. Manually moving the disk platter, the platter wont rotate at all

 

Youtube video

 

The power source was tried on a different hard disk and showing no problem with the USB connection and the powering

 

What is the next step to do? Can this also be a circuit problem or motor rotor spindle problem? Hopefully we can all learn from this

Agree with Kemasa, do not actually open the hard disk, only the case.

 

Next step ? Seems the drop did this drive in, best buy another one. What we learn, be more careful next time with external devices as not attached securely to anything can easily be dropped, most electronics are delicate.


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