[KinpatsuAho]

Hello, recently I've noticed several issues with my computer:

 

It is overall slower.

Search bars take 6-10 seconds before recognizing input from my keyboard.

Pages will stop responding randomly.

The occasional "This page can't be displayed window."

 

I am lead to believe it is because of this "URL: Mal" my Avast keeps warning me of. It claims to block it out, but I will get

the "Threat has been detected" pop up many times over, sometimes exceeding 40 times. I noticed it says "Svchost" and I also took note

of 'reduled' and 'reddie.net'.

 

It seems that scanning using my free avast has not done anything so far, is there a chance any of you out there know how I can fix this?

Thanks a ton!

 

 

(I have included a picture of the pop up as an attachment.)

 

 

 

 

Attached Thumbnails

• 

[Advertisements]

Hi there I know exactly where this miscreant hides

Please download Farbar Recovery Scan Tool and save it to your Desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

• Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
• Select additions at the bottom
• Press Scan button.
  
• It will produce a log called FRST.txt in the same directory the tool is run from.
• Please attach both logs generated.

[Essexboy]

Hi there I know exactly where this miscreant hides

Please download Farbar Recovery Scan Tool and save it to your Desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

• Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
• Select additions at the bottom
• Press Scan button.
  
• It will produce a log called FRST.txt in the same directory the tool is run from.
• Please attach both logs generated.

[KinpatsuAho]

Hi there I know exactly where this miscreant hides

Please download Farbar Recovery Scan Tool and save it to your Desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

• Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
• Select additions at the bottom
• Press Scan button.
  
• It will produce a log called FRST.txt in the same directory the tool is run from.
• Please attach both logs generated.

 

 

 

Hello Essexboy,

 

Here are the two logs that were generated. I appreciate the help, friend.

Attached Files

•  FRST.txt   47.55KB   237 downloads
•  Addition.txt   33.17KB   297 downloads

[Essexboy]

You still have elements of McAfee and Norton on your system, would you like me to remove them for you

Let me know if this stops the alerts

CAUTION : This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:
 

CreateRestorePoint:
HKU\S-1-5-21-3084480920-560358504-3113808803-1001\...\Run: [Itibiti.exe] => C:\Program Files (x86)\Itibiti Soft Phone\Itibiti.exe
C:\Program Files (x86)\Itibiti Soft Phone
2015-04-10 01:05 - 2015-04-10 01:05 - 00000000 ____D () C:\Users\michael\AppData\Roaming\OpenCandy
2015-03-14 04:15 - 2015-03-14 07:45 - 00000000 ____D () C:\ProgramData\{28ce3d12-50b6-cd01-28ce-e3d1250bf449}
2015-03-14 07:29 - 2015-02-15 12:59 - 00000000 ____D () C:\ProgramData\{fa0f4b7a-f4fa-2c83-fa0f-f4b7af4f2deb}
2015-01-09 00:22 - 2015-01-09 00:22 - 0000064 _____ () C:\Users\michael\AppData\Local\ce922288d238a240c7067ea813b74bb3
Reg: reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f
Reg: reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f
RemoveProxy:
EmptyTemp:
CMD: bitsadmin /reset /allusers

Save this as fixlist.txt, in the same location as FRST.exe

Run FRST and press Fix
On completion a log will be generated please post that

[Essexboy]

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.

[Essexboy]

User returned

[KinpatsuAho]

You still have elements of McAfee and Norton on your system, would you like me to remove them for you

Let me know if this stops the alerts

CAUTION : This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:
 

CreateRestorePoint:
HKU\S-1-5-21-3084480920-560358504-3113808803-1001\...\Run: [Itibiti.exe] => C:\Program Files (x86)\Itibiti Soft Phone\Itibiti.exe
C:\Program Files (x86)\Itibiti Soft Phone
2015-04-10 01:05 - 2015-04-10 01:05 - 00000000 ____D () C:\Users\michael\AppData\Roaming\OpenCandy
2015-03-14 04:15 - 2015-03-14 07:45 - 00000000 ____D () C:\ProgramData\{28ce3d12-50b6-cd01-28ce-e3d1250bf449}
2015-03-14 07:29 - 2015-02-15 12:59 - 00000000 ____D () C:\ProgramData\{fa0f4b7a-f4fa-2c83-fa0f-f4b7af4f2deb}
2015-01-09 00:22 - 2015-01-09 00:22 - 0000064 _____ () C:\Users\michael\AppData\Local\ce922288d238a240c7067ea813b74bb3
Reg: reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f
Reg: reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f
RemoveProxy:
EmptyTemp:
CMD: bitsadmin /reset /allusers

Save this as fixlist.txt, in the same location as FRST.exe

Run FRST and press Fix
On completion a log will be generated please post that

 

 

 

Hello Essexboy, thank you for re opening this thread!

 

Here is the fixlog generated as requested:

Attached Files

•  Fixlog.txt   3.36KB   150 downloads

[Essexboy]

Could you confirm that the alerts have now ceased.. Also are you experiencing any other problems

[KinpatsuAho]

It seems alright at the moment. I'll write back if the problem returns.. Thank you so much for your help!

[Essexboy]

This was a fairly easy fix and there are no other traces of malware

Subject to no further problems

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset System Restore points:

Remove tools

Download and run Delfix
Select the options as shown



: Keep Java Updated :

WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article

I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)

If you do need to keep Java then download JavaRa
Run the programme and select Remove Java Runtime. Uninstall all versions of Java present
Once done then run it again and select Update Java runtime > Download and install Latest version



Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

CryptoPrevent install this programme to lock down and prevent crypto ransome ware



Malwarebytes.

Update and run weekly to keep your system clean

Unchecky

Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe

[Essexboy]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.