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a virus I cannot find [Closed]


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#1
Kevin Hill

Kevin Hill

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I would like some help, some of my c folder files are locked , and a virus starts esp after re installing windows 8, the video gets different after going black, then returning, sfc scannow cannot fix some corrupted files.


Edited by Kevin Hill, 09 April 2015 - 10:42 AM.

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#2
Essexboy

Essexboy

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Hi there, first I will need to look at the system

Please download Farbar Recovery Scan Tool and save it to your Desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
  • Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
  • Select additions at the bottom
  • Press Scan button.
    frst.JPG
  • It will produce a log called FRST.txt in the same directory the tool is run from.
  • Please attach both logs generated.

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#3
Essexboy

Essexboy

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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