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Webroot expired, Laptop is now Infected, Please Help! [Solved]

webroot acer aspire r7 windows 8.1 laptop

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#1
rtb1980

rtb1980

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Hello,

 

My laptop is about a year old and the Webroot security that came with it expired about a month ago.  Since then I have been receiving messages that my computer is infected and to renew my Webroot but I don't really have the extra money, and I'm not sure if that is the best route to go anyway.

 

I do visit a lot of online movie streaming sites with pop-up windows everywhere.  Sometimes a window will pop up telling me my computer is infected, when I close the window it asks me to confirm, then after confirming and trying to close another message pops up asking me to confirm again.. it basically goes on forever until I press Ctrl+Alt+Delete and go into the Taks Manager to end Chrome.

 

Another problem I have is sometimes, on some websites, if I use the touchscreen then switch to mouse pad, my cursor will disappear or the window becomes completely unresponsive all together. I again have to close Chrome via the Task Manager.

 

I also think I might have a lot of junk on here that was pre-nstalled that I probably will never need or use.  

 

I'm sure my computer is infected with something, or lots of somethings and I just want to be sure it is clean, and protected with some sort of free program that is highly rated.

 

I appreciate any and all help you can offer and will be sure to refer this site to all my friends via social media, once finished.

 

Thanks,

Rich

 

_______________________________________________

 

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 11-03-2015
Ran by Richard (administrator) on RICH_LAPTOP on 10-04-2015 22:59:07
Running from C:\Users\Richard\Desktop
Loaded Profiles: Richard (Available profiles: Richard)
Platform: Windows 8.1 (X64) OS Language: English (United States)
Internet Explorer Version 11 (Default browser: Chrome)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo...very-scan-tool/
 
==================== Processes (Whitelisted) =================
 
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
 
(Webroot) C:\Program Files\Webroot\WRSA.exe
(Microsoft Corporation) C:\Windows\System32\wlanext.exe
(Broadcom Corporation.) C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
(Microsoft Corporation) C:\Program Files\Microsoft Office 15\ClientX64\officeclicktorun.exe
(Nuance Communications, Inc.) C:\Program Files (x86)\Nuance\Dragon Assistant\Core\DACore.exe
(ELAN Microelectronics Corp.) C:\Program Files\Elantech\ETDService.exe
(Acer Incorporate) C:\Program Files\Acer\Acer Ezel Sensor\EzelSvc.exe
(Microsoft Corporation) C:\Windows\System32\dasHost.exe
(Intel® Corporation) C:\Program Files\Intel\iCLS Client\HeciServer.exe
(Acer Incorporate) C:\Program Files\Acer\Acer Launch Manager\LMSvc.exe
(McAfee, Inc.) C:\Windows\System32\mfevtps.exe
(Rsupport Co., Ltd.) C:\Program Files (x86)\Samsung\Remote PC\rvagent.exe
(Soluto) C:\Program Files\Soluto\SolutoLauncherService.exe
(McAfee, Inc.) C:\Program Files\Common Files\mcafee\systemcore\mfefire.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
(Nero AG) C:\Program Files (x86)\Nero\Update\NASvc.exe
(Acer Incorporated) C:\Program Files\Acer\Acer Power Management\ePowerSvc.exe
(Webroot) C:\Program Files\Webroot\WRSA.exe
(ELAN Microelectronics Corp.) C:\Program Files\Elantech\ETDCtrl.exe
(Soluto) C:\Program Files\Soluto\Soluto.exe
(Microsoft Corporation) C:\Windows\System32\SkyDrive.exe
(Rsupport Co., Ltd.) C:\Program Files (x86)\Samsung\Remote PC\rvagtray.exe
(Acer Incorporate) C:\Program Files\Acer\Acer Ezel Sensor\EzelAgent.exe
(ELAN Microelectronics Corp.) C:\Program Files\Elantech\ETDTouch.exe
(ELAN Microelectronics Corp.) C:\Program Files\Elantech\ETDCtrlHelper.exe
(Acer Incorporate) C:\Program Files\Acer\Acer Launch Manager\LMEvent.exe
(Acer Incorporate) C:\Program Files\Acer\Acer Launch Manager\LMTray.exe
(Intel Corporation) C:\Windows\System32\igfxtray.exe
(Intel Corporation) C:\Windows\System32\igfxsrvc.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(Skype Technologies S.A.) C:\Program Files (x86)\Skype\Phone\Skype.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Broadcom Corporation.) C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
(Dolby Laboratories Inc.) C:\Program Files\Dolby Digital Plus\ddp.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
() C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe
(Acer Incorporated) C:\Program Files (x86)\Acer\Screen Grasp\GestureDetection.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Acer Incorporated) C:\Program Files (x86)\Acer\Screen Grasp\Launch Screen Grasp.exe
(Acer Incorporated) C:\Program Files\Acer\Acer Power Management\ePowerTray.exe
(Intel Corporation) C:\Windows\System32\igfxext.exe
(Acer Incorporated) C:\Program Files\Acer\Acer Power Management\ePowerEvent.exe
(Microsoft Corporation) C:\Windows\SysWOW64\rundll32.exe
(Microsoft Corporation) C:\Windows\System32\SettingSyncHost.exe
(Soluto) C:\Program Files\Soluto\SolutoService.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Microsoft Corporation) C:\Windows\System32\msiexec.exe
 
 
==================== Registry (Whitelisted) ==================
 
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
 
HKLM\...\Run: [ETDCtrl] => C:\Program Files\Elantech\ETDCtrl.exe [2890056 2013-09-05] (ELAN Microelectronics Corp.)
HKLM\...\Run: [RtHDVCpl] => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [13647576 2013-08-27] (Realtek Semiconductor)
HKLM\...\Run: [RtHDVBg_Dolby] => C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe [1321688 2013-08-06] (Realtek Semiconductor)
HKLM-x32\...\Run: [googletalk] => C:\Program Files (x86)\Google\Google Talk\googletalk.exe [3739648 2007-01-01] (Google)
HKLM-x32\...\Run: [WRSVC] => C:\Program Files\Webroot\WRSA.exe [817584 2015-04-08] (Webroot)
HKLM-x32\...\Run: [DivXMediaServer] => C:\Program Files (x86)\DivX\DivX Media Server\DivXMediaServer.exe [448856 2014-08-19] (DivX, LLC)
HKLM-x32\...\Run: [DivXUpdate] => C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe [1861968 2014-01-10] ()
HKLM-x32\...\Run: [RemoteView5 Tray] => C:\Program Files (x86)\Samsung\Remote PC\rvagtray.exe [2615704 2014-05-08] (Rsupport Co., Ltd.)
HKLM\...\Winlogon: [Userinit] c:\windows\system32\userinit.exe,c:\program files\soluto\soluto.exe /userinit
Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)
HKLM\...\Policies\Explorer: [NoFolderOptions] 0
HKLM\...\Policies\Explorer: [NoViewOnDrive] 0
HKLM\...\Policies\Explorer: [NoControlPanel] 0
HKLM\...\Policies\Explorer: [DisableLocalMachineRun] 0
HKLM\...\Policies\Explorer: [DisableLocalMachineRunOnce] 0
HKLM\...\Policies\Explorer: [DisableCurrentUserRun] 0
HKLM\...\Policies\Explorer: [DisableCurrentUserRunOnce] 0
HKLM\...\Policies\Explorer: [NoViewContextMenu] 0
HKLM\...\Policies\Explorer: [NoShellSearchButton] 0
HKLM\...\Policies\Explorer: [NoFind] 0
HKLM\...\Policies\Explorer: [NoFile] 0
HKLM\...\Policies\Explorer: [HideClock] 0
HKLM\...\Policies\Explorer: [NoTrayContextMenu] 0
HKLM\...\Policies\Explorer: [NoTrayItemsDisplay] 0
HKLM\...\Policies\Explorer: [NoSetFolders] 0
HKLM\...\Policies\Explorer: [NoDevMgrUpdate] 0
HKLM\...\Policies\Explorer: [NoSetTaskbar] 0
HKLM\...\Policies\Explorer: [NoDeletePrinter] 0
HKLM\...\Policies\Explorer: [NoDFSTab] 0
HKLM\...\Policies\Explorer: [NoChangeStartMenu] 0
HKLM\...\Policies\Explorer: [NoLogoff] 0
HKLM\...\Policies\Explorer: [NoWindowsUpdate] 0
HKLM\...\Policies\Explorer: [NoEncryptOnMove] 0
HKLM\...\Policies\Explorer: [NoRunasInstallPrompt] 0
HKLM\...\Policies\Explorer: [NoResolveSearch] 0
HKLM\...\Policies\Explorer: [NoSaveSettings] 0
HKLM\...\Policies\Explorer: [NoHardwareTab] 0
HKLM\...\Policies\Explorer: [NoStartMenuSubFolders] 0
HKLM\...\Policies\Explorer: [NoDesktop] 0
HKU\S-1-5-19\...\Policies\system: [DisableCMD] 0
HKU\S-1-5-19\...\Policies\system: [NoDispAppearancePage] 0
HKU\S-1-5-19\...\Policies\system: [NoDispBackgroundPage] 0
HKU\S-1-5-19\...\Policies\system: [NoDispSettingsPage] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoFolderOptions] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoViewOnDrive] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoControlPanel] 0
HKU\S-1-5-19\...\Policies\Explorer: [DisableLocalMachineRun] 0
HKU\S-1-5-19\...\Policies\Explorer: [DisableLocalMachineRunOnce] 0
HKU\S-1-5-19\...\Policies\Explorer: [DisableCurrentUserRun] 0
HKU\S-1-5-19\...\Policies\Explorer: [DisableCurrentUserRunOnce] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoViewContextMenu] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoShellSearchButton] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoFind] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoFile] 0
HKU\S-1-5-19\...\Policies\Explorer: [HideClock] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoTrayContextMenu] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoTrayItemsDisplay] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoSetFolders] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoDevMgrUpdate] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoSetTaskbar] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoDeletePrinter] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoDFSTab] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoChangeStartMenu] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoLogoff] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoWindowsUpdate] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoEncryptOnMove] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoRunasInstallPrompt] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoResolveSearch] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoSaveSettings] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoHardwareTab] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoStartMenuSubFolders] 0
HKU\S-1-5-20\...\Policies\system: [DisableCMD] 0
HKU\S-1-5-20\...\Policies\system: [NoDispAppearancePage] 0
HKU\S-1-5-20\...\Policies\system: [NoDispBackgroundPage] 0
HKU\S-1-5-20\...\Policies\system: [NoDispSettingsPage] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoFolderOptions] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoViewOnDrive] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoControlPanel] 0
HKU\S-1-5-20\...\Policies\Explorer: [DisableLocalMachineRun] 0
HKU\S-1-5-20\...\Policies\Explorer: [DisableLocalMachineRunOnce] 0
HKU\S-1-5-20\...\Policies\Explorer: [DisableCurrentUserRun] 0
HKU\S-1-5-20\...\Policies\Explorer: [DisableCurrentUserRunOnce] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoViewContextMenu] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoShellSearchButton] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoFind] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoFile] 0
HKU\S-1-5-20\...\Policies\Explorer: [HideClock] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoTrayContextMenu] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoTrayItemsDisplay] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoSetFolders] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoDevMgrUpdate] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoSetTaskbar] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoDeletePrinter] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoDFSTab] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoChangeStartMenu] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoLogoff] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoWindowsUpdate] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoEncryptOnMove] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoRunasInstallPrompt] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoResolveSearch] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoSaveSettings] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoHardwareTab] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoStartMenuSubFolders] 0
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Run: [AcerCloud] => "C:\Program Files (x86)\Acer\Acer Portal\acpanel_win.exe" startup
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Run: [Skype] => C:\Program Files (x86)\Skype\Phone\Skype.exe [22065760 2014-10-01] (Skype Technologies S.A.)
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Run: [GoogleChromeAutoLaunch_29A699B01FEEF335BD09EDAD4C8A90AE] => C:\Program Files (x86)\Google\Chrome\Application\chrome.exe [809288 2015-03-30] (Google Inc.)
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Policies\system: [DisableCMD] 0
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Policies\system: [NoDispAppearancePage] 0
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Policies\system: [NoDispBackgroundPage] 0
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Policies\system: [NoDispSettingsPage] 0
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Policies\Explorer: [NoFolderOptions] 0
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Policies\Explorer: [NoViewOnDrive] 0
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Policies\Explorer: [NoControlPanel] 0
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Policies\Explorer: [DisableLocalMachineRun] 0
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Policies\Explorer: [DisableLocalMachineRunOnce] 0
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Policies\Explorer: [DisableCurrentUserRun] 0
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Policies\Explorer: [DisableCurrentUserRunOnce] 0
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Policies\Explorer: [NoViewContextMenu] 0
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Policies\Explorer: [NoShellSearchButton] 0
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Policies\Explorer: [NoFind] 0
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Policies\Explorer: [NoFile] 0
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Policies\Explorer: [HideClock] 0
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Policies\Explorer: [NoTrayContextMenu] 0
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Policies\Explorer: [NoTrayItemsDisplay] 0
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Policies\Explorer: [NoSetFolders] 0
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Policies\Explorer: [NoDevMgrUpdate] 0
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Policies\Explorer: [NoSetTaskbar] 0
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Policies\Explorer: [NoDeletePrinter] 0
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Policies\Explorer: [NoDFSTab] 0
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Policies\Explorer: [NoChangeStartMenu] 0
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Policies\Explorer: [NoLogoff] 0
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Policies\Explorer: [NoWindowsUpdate] 0
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Policies\Explorer: [NoEncryptOnMove] 0
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Policies\Explorer: [NoRunasInstallPrompt] 0
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Policies\Explorer: [NoResolveSearch] 0
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Policies\Explorer: [NoSaveSettings] 0
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Policies\Explorer: [NoHardwareTab] 0
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Policies\Explorer: [NoStartMenuSubFolders] 0
HKU\S-1-5-18\...\Policies\system: [DisableCMD] 0
HKU\S-1-5-18\...\Policies\system: [NoDispAppearancePage] 0
HKU\S-1-5-18\...\Policies\system: [NoDispBackgroundPage] 0
HKU\S-1-5-18\...\Policies\system: [NoDispSettingsPage] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoFolderOptions] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoViewOnDrive] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoControlPanel] 0
HKU\S-1-5-18\...\Policies\Explorer: [DisableLocalMachineRun] 0
HKU\S-1-5-18\...\Policies\Explorer: [DisableLocalMachineRunOnce] 0
HKU\S-1-5-18\...\Policies\Explorer: [DisableCurrentUserRun] 0
HKU\S-1-5-18\...\Policies\Explorer: [DisableCurrentUserRunOnce] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoViewContextMenu] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoShellSearchButton] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoFind] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoFile] 0
HKU\S-1-5-18\...\Policies\Explorer: [HideClock] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoTrayContextMenu] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoTrayItemsDisplay] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoSetFolders] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoDevMgrUpdate] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoSetTaskbar] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoDeletePrinter] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoDFSTab] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoChangeStartMenu] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoLogoff] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoWindowsUpdate] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoEncryptOnMove] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoRunasInstallPrompt] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoResolveSearch] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoSaveSettings] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoHardwareTab] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoStartMenuSubFolders] 0
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Bluetooth.lnk
ShortcutTarget: Bluetooth.lnk -> C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe (Broadcom Corporation.)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Install Webroot FF RunOnce.lnk
ShortcutTarget: Install Webroot FF RunOnce.lnk -> C:\Program Files (x86)\Common Files\wruninstall.exe (Webroot Software, Inc.)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Install Webroot IE RunOnce.lnk
ShortcutTarget: Install Webroot IE RunOnce.lnk -> C:\Program Files (x86)\Common Files\wruninstall.exe (Webroot Software, Inc.)
 
==================== Internet (Whitelisted) ====================
 
(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)
 
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\Software\Microsoft\Internet Explorer\Main,Start Page = http://acer13.msn.com/?pc=ACJB
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://acer13.msn.com/?pc=ACJB
SearchScopes: HKLM -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKLM -> {AA9A4890-4262-4441-8977-E2FFCBFB706C} URL = http://us.yhs4.searc...p={searchTerms}
SearchScopes: HKLM-x32 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKLM-x32 -> {AA9A4890-4262-4441-8977-E2FFCBFB706C} URL = http://us.yhs4.searc...p={searchTerms}
SearchScopes: HKU\S-1-5-21-2206838592-3216189254-247454694-1001 -> DefaultScope {80F1C8B2-5A95-4FFD-9844-E2CAE52CB9EE} URL = 
SearchScopes: HKU\S-1-5-21-2206838592-3216189254-247454694-1001 -> {80F1C8B2-5A95-4FFD-9844-E2CAE52CB9EE} URL = 
SearchScopes: HKU\S-1-5-21-2206838592-3216189254-247454694-1001 -> {AA9A4890-4262-4441-8977-E2FFCBFB706C} URL = http://us.yhs4.searc...p={searchTerms}
BHO: Lync Browser Helper -> {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} -> C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\OCHelper.dll [2015-02-10] (Microsoft Corporation)
BHO: Webroot Vault -> {c8d5d964-2be8-4c5b-8cf5-6e975aa88504} -> C:\ProgramData\WRData\pkg\LPBar64.dll [2014-04-22] (Webroot)
BHO: Webroot Filtering Extension -> {C9C42510-9B41-42c1-9DCD-7282A2D07C61} -> C:\Program Files\Webroot\WRData\PKG\Vistax64\wrflt.dll [2015-02-26] (Webroot)
BHO: Microsoft SkyDrive Pro Browser Helper -> {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} -> C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL [2015-02-10] (Microsoft Corporation)
BHO-x32: Webroot Vault -> {c8d5d964-2be8-4c5b-8cf5-6e975aa88504} -> C:\ProgramData\WRData\pkg\LPBar.dll [2014-04-22] (Webroot)
BHO-x32: Webroot Filtering Extension -> {C9C42510-9B41-42c1-9DCD-7282A2D07C61} -> C:\Program Files\Webroot\WRData\PKG\Vistax86\wrflt.dll [2015-02-26] (Webroot)
Toolbar: HKLM - Webroot Toolbar - {97ab88ef-346b-4179-a0b1-7445896547a5} - C:\ProgramData\WRData\pkg\LPBar64.dll [2014-04-22] (Webroot)
Toolbar: HKLM-x32 - Webroot Toolbar - {97ab88ef-346b-4179-a0b1-7445896547a5} - C:\ProgramData\WRData\pkg\LPBar.dll [2014-04-22] (Webroot)
Handler-x32: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\Office15\MSOSB.DLL [2015-02-03] (Microsoft Corporation)
Tcpip\Parameters: [DhcpNameServer] 192.168.0.1
 
FireFox:
========
FF Plugin: @divx.com/DivX VOD Helper,version=1.0.0 -> C:\Program Files\DivX\DivX OVS Helper\npovshelper.dll [2014-05-22] (DivX, LLC.)
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.30514.0\npctrl.dll [2014-05-13] ( Microsoft Corporation)
FF Plugin-x32: @divx.com/DivX VOD Helper,version=1.0.0 -> C:\Program Files (x86)\DivX\DivX OVS Helper\npovshelper.dll [2014-05-22] (DivX, LLC.)
FF Plugin-x32: @divx.com/DivX Web Player Plug-In,version=1.0.0 -> C:\Program Files (x86)\DivX\DivX Web Player\npdivx32.dll [2014-08-13] (DivX, LLC)
FF Plugin-x32: @Google.com/GoogleEarthPlugin -> C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll [2013-10-07] (Google)
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI ipt;version=4.0.5 -> C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIIPT.dll [2013-09-03] (Intel Corporation)
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI updater -> C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIUpdater.dll [2013-09-03] (Intel Corporation)
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.30514.0\npctrl.dll [2014-05-13] ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\Program Files\Microsoft Office 15\root\Office15\NPSPWRAP.DLL [2014-04-17] (Microsoft Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.26.9\npGoogleUpdate3.dll [2015-02-03] (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.26.9\npGoogleUpdate3.dll [2015-02-03] (Google Inc.)
FF Plugin-x32: @videolan.org/vlc,version=2.1.3 -> C:\Program Files (x86)\VideoLAN\VLC\npvlc.dll [2014-02-04] (VideoLAN)
 
Chrome: 
=======
CHR Profile: C:\Users\Richard\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Google Docs) - C:\Users\Richard\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2014-03-16]
CHR Extension: (Google Drive) - C:\Users\Richard\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2014-03-16]
CHR Extension: (YouTube) - C:\Users\Richard\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2014-03-16]
CHR Extension: (Google Search) - C:\Users\Richard\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2014-03-16]
CHR Extension: (Chrome Hotword Shared Module) - C:\Users\Richard\AppData\Local\Google\Chrome\User Data\Default\Extensions\lccekmodgklaepjeofjdjpbminllajkg [2015-03-14]
CHR Extension: (Google Wallet) - C:\Users\Richard\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2014-03-16]
CHR Extension: (Webroot Password Manager) - C:\Users\Richard\AppData\Local\Google\Chrome\User Data\Default\Extensions\okfhiodnpcnnnpgbjbhfebjnbagmfhab [2014-04-23]
CHR Extension: (Gmail) - C:\Users\Richard\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2014-03-16]
CHR HKLM-x32\...\Chrome\Extension: [kjeghcllfecehndceplomkocgfbklffd] - C:\ProgramData\WRData\PKG\CHROME\CHROME_1.0.2.42.crx [2014-10-23]
CHR HKLM-x32\...\Chrome\Extension: [okfhiodnpcnnnpgbjbhfebjnbagmfhab] - C:\ProgramData\WRData\pkg\lpchrome.crx [2014-04-22]
 
==================== Services (Whitelisted) =================
 
(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)
 
S2 BcmBtRSupport; C:\Windows\system32\BtwRSupportService.exe [2252504 2013-08-07] (Broadcom Corporation.)
S3 BthHFSrv; C:\Windows\System32\BthHFSrv.dll [324608 2014-10-28] (Microsoft Corporation)
R2 ClickToRunSvc; C:\Program Files\Microsoft Office 15\ClientX64\OfficeClickToRun.exe [2714800 2015-02-10] (Microsoft Corporation)
R2 DACoreService; C:\Program Files (x86)\Nuance\Dragon Assistant\Core\DACore.exe [447888 2013-12-10] (Nuance Communications, Inc.)
R3 ePowerSvc; C:\Program Files\Acer\Acer Power Management\ePowerSvc.exe [663592 2013-07-05] (Acer Incorporated)
R2 ETDService; C:\Program Files\Elantech\ETDService.exe [101192 2013-09-06] (ELAN Microelectronics Corp.)
R2 EzelSvc; C:\Program Files\Acer\Acer Ezel Sensor\EzelSvc.exe [233000 2013-09-03] (Acer Incorporate)
R2 Intel® Capability Licensing Service Interface; C:\Program Files\Intel\iCLS Client\HeciServer.exe [733696 2013-05-11] (Intel® Corporation) [File not signed]
S3 Intel® Capability Licensing Service TCP IP Interface; C:\Program Files\Intel\iCLS Client\SocketHeciServer.exe [822232 2013-05-11] (Intel® Corporation)
R2 jhi_service; C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe [169432 2013-09-03] (Intel Corporation)
R2 LMSvc; C:\Program Files\Acer\Acer Launch Manager\LMSvc.exe [457768 2013-08-02] (Acer Incorporate)
R2 mfefire; C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe [219752 2014-01-27] (McAfee, Inc.)
R2 mfevtp; C:\Windows\system32\mfevtps.exe [185792 2014-01-27] (McAfee, Inc.)
R2 RemotePC Agent; C:\Program Files (x86)\Samsung\Remote PC\rvagent.exe [813448 2014-05-07] (Rsupport Co., Ltd.)
R2 SolutoLauncherService; C:\Program Files\Soluto\SolutoLauncherService.exe [222168 2013-01-29] (Soluto)
S3 WdNisSvc; C:\Program Files\Windows Defender\NisSrv.exe [366520 2015-02-03] (Microsoft Corporation)
S3 WinDefend; C:\Program Files\Windows Defender\MsMpEng.exe [23792 2015-02-03] (Microsoft Corporation)
R2 WRSVC; C:\Program Files\Webroot\WRSA.exe [817584 2015-04-08] (Webroot)
 
==================== Drivers (Whitelisted) ====================
 
(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)
 
S3 AX88772; C:\Windows\system32\DRIVERS\ax88772.sys [113864 2013-07-18] (ASIX Electronics Corp.)
R3 bcbtums; C:\Windows\system32\drivers\bcbtums.sys [170712 2013-08-07] (Broadcom Corporation.)
R3 BCM43XX; C:\Windows\system32\DRIVERS\bcmwl63a.sys [7480496 2013-09-07] (Broadcom Corporation)
S3 BthLEEnum; C:\Windows\System32\drivers\BthLEEnum.sys [226304 2013-12-04] (Microsoft Corporation)
S3 cfwids; C:\Windows\System32\drivers\cfwids.sys [70592 2014-01-27] (McAfee, Inc.)
R3 LMDriver; C:\Windows\System32\drivers\LMDriver.sys [21360 2013-07-17] (Acer Incorporated)
R3 MEIx64; C:\Windows\system32\DRIVERS\TeeDriverx64.sys [99288 2013-09-03] (Intel Corporation)
S2 mfeapfk; C:\Windows\System32\drivers\mfeapfk.sys [180272 2014-01-27] (McAfee, Inc.)
R2 mfeavfk; C:\Windows\System32\drivers\mfeavfk.sys [311600 2014-01-27] (McAfee, Inc.)
S0 mfeelamk; C:\Windows\System32\drivers\mfeelamk.sys [69352 2014-01-27] (McAfee, Inc.)
R3 mfefirek; C:\Windows\System32\drivers\mfefirek.sys [520696 2014-01-27] (McAfee, Inc.)
R2 mfehidk; C:\Windows\System32\drivers\mfehidk.sys [783864 2014-01-27] (McAfee, Inc.)
R2 mfewfpk; C:\Windows\System32\drivers\mfewfpk.sys [344688 2014-01-27] (McAfee, Inc.)
R3 RadioShim; C:\Windows\System32\drivers\RadioShim.sys [14680 2013-07-17] (Acer Incorporated)
R3 RSP2STOR; C:\Windows\system32\DRIVERS\RtsP2Stor.sys [290520 2013-08-19] (Realtek Semiconductor Corp.)
S3 rssasnt; C:\Program Files (x86)\Samsung\Remote PC\rssas64.sys [18184 2013-08-22] (Rsupport Co.,Ltd)
R3 SensorsHIDClassDriver; C:\Windows\System32\drivers\WUDFRd.sys [226304 2014-10-28] (Microsoft Corporation)
R3 SensorsServiceDriver; C:\Windows\System32\drivers\WUDFRd.sys [226304 2014-10-28] (Microsoft Corporation)
R1 vrvd5; C:\Windows\system32\DRIVERS\vrvd5.sys [13344 2014-11-26] (Rsupport Corporation)
S3 WdNisDrv; C:\Windows\System32\Drivers\WdNisDrv.sys [114496 2015-02-03] (Microsoft Corporation)
R0 WRkrn; C:\Windows\System32\drivers\WRkrn.sys [116736 2015-04-08] (Webroot)
S3 wrUrlFlt; C:\Windows\system32\DRIVERS\wrUrlFlt.sys [41040 2015-02-26] (Webroot)
R3 cpuz136; \??\C:\Windows\TEMP\cpuz136\cpuz136_x64.sys [X]
U0 SR; No ImagePath
U2 srservice; No ImagePath
 
==================== NetSvcs (Whitelisted) ===================
 
(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)
 
 
==================== One Month Created Files and Folders ========
 
(If an entry is included in the fixlist, the file\folder will be moved.)
 
2015-04-10 22:59 - 2015-04-10 22:59 - 00027897 _____ () C:\Users\Richard\Desktop\FRST.txt
2015-04-10 22:49 - 2015-04-10 22:59 - 00000000 ____D () C:\FRST
2015-04-10 22:49 - 2015-04-10 22:49 - 02095616 _____ (Farbar) C:\Users\Richard\Desktop\FRST64.exe
2015-04-05 20:36 - 2015-04-05 20:36 - 00000000 ___SD () C:\Windows\SysWOW64\GWX
2015-04-05 20:36 - 2015-04-05 20:36 - 00000000 ___SD () C:\Windows\system32\GWX
2015-04-01 20:43 - 2015-04-01 20:43 - 00800704 _____ (Program ) C:\Users\Richard\Downloads\adobe_flash_setup (3).exe
2015-04-01 19:54 - 2015-04-01 19:58 - 319583830 _____ () C:\Users\Richard\Downloads\Powers.S01.E06.WEBRIP.x264-NoGrp.mp4
2015-03-31 20:50 - 2015-03-31 20:50 - 00000540 _____ () C:\Users\Richard\Downloads\Setup                         .website
2015-03-31 20:50 - 2015-03-31 20:50 - 00000540 _____ () C:\Users\Richard\Downloads\Setup                          (2).website
2015-03-31 20:50 - 2015-03-31 20:50 - 00000540 _____ () C:\Users\Richard\Downloads\Setup                          (1).website
2015-03-29 18:39 - 2015-03-29 18:39 - 00800696 _____ (Program ) C:\Users\Richard\Downloads\adobe_flash_setup (2).exe
2015-03-26 20:28 - 2015-03-26 20:38 - 1080603347 _____ () C:\Users\Richard\Downloads\Into.the.Woods.2014.BluRay.720p.mkv
2015-03-26 18:18 - 2015-03-26 18:23 - 636280316 _____ () C:\Users\Richard\Downloads\Supernatural.S10E16.720p.HDTV.X264-DIMENSION.mkv
2015-03-26 18:13 - 2015-03-26 18:15 - 298543028 _____ () C:\Users\Richard\Downloads\law.and.order.svu.1617.hdtv-lol.mp4
2015-03-25 19:43 - 2015-03-25 19:43 - 00803672 _____ (Internet Prog Generic ) C:\Users\Richard\Downloads\Unconfirmed 791212.crdownload
2015-03-25 17:11 - 2015-03-25 17:11 - 00799400 _____ (Generic Installer ) C:\Users\Richard\Downloads\Unconfirmed 217413.crdownload
2015-03-25 17:06 - 2015-03-10 21:38 - 00227328 _____ (Microsoft Corporation) C:\Windows\system32\aepdu.dll
2015-03-25 17:06 - 2015-03-10 17:08 - 01107456 _____ (Microsoft Corporation) C:\Windows\system32\aeinv.dll
2015-03-25 17:06 - 2015-03-10 17:08 - 00943104 _____ (Microsoft Corporation) C:\Windows\system32\appraiser.dll
2015-03-25 17:06 - 2015-03-10 17:08 - 00760320 _____ (Microsoft Corporation) C:\Windows\system32\invagent.dll
2015-03-25 17:06 - 2015-03-10 17:08 - 00677888 _____ (Microsoft Corporation) C:\Windows\system32\generaltel.dll
2015-03-25 17:06 - 2015-03-10 17:08 - 00414208 _____ (Microsoft Corporation) C:\Windows\system32\devinv.dll
2015-03-25 17:06 - 2015-03-10 17:08 - 00030720 _____ (Microsoft Corporation) C:\Windows\system32\acmigration.dll
2015-03-24 13:43 - 2015-03-24 13:43 - 00799400 _____ (Generic Installer ) C:\Users\Richard\Downloads\java_runtime_enviroment_setup.exe
2015-03-23 19:37 - 2015-03-23 19:37 - 00803672 _____ (Internet Prog Generic ) C:\Users\Richard\Downloads\adobe_flash_setup (1).exe
2015-03-20 19:20 - 2015-03-20 20:11 - 1985441256 _____ () C:\Users\Richard\Downloads\SS14_720p_HDRIP_x264_AC3_TiTAN.mkv
2015-03-20 18:15 - 2015-03-20 18:15 - 00798032 _____ (Program ) C:\Users\Richard\Downloads\adobe_flash_setup.exe
2015-03-18 13:15 - 2015-03-18 13:15 - 00018109 _____ () C:\Users\Richard\Downloads\export.csv
2015-03-16 18:15 - 2015-03-16 18:38 - 1891031455 _____ () C:\Users\Richard\Downloads\The.Walking.Dead.S05E14.720p.HDTV.x264-KILLERS.mkv
2015-03-16 18:15 - 2015-03-16 18:15 - 00639768 _____ () C:\Users\Richard\Downloads\Unconfirmed 154214.crdownload
2015-03-15 18:04 - 2015-03-15 18:04 - 00144361 _____ () C:\Users\Richard\Downloads\Unconfirmed 636000.crdownload
2015-03-13 20:43 - 2015-03-13 20:43 - 00144363 _____ () C:\Users\Richard\Downloads\Unconfirmed 301339.crdownload
2015-03-12 18:53 - 2015-03-12 18:53 - 00144363 _____ () C:\Users\Richard\Downloads\Unconfirmed 775066.crdownload
2015-03-11 18:34 - 2015-03-11 18:34 - 00144363 _____ () C:\Users\Richard\Downloads\Unconfirmed 49447.crdownload
2015-03-11 18:32 - 2015-03-11 18:33 - 00144363 _____ () C:\Users\Richard\Downloads\Unconfirmed 596902.crdownload
2015-03-11 18:23 - 2015-03-04 16:24 - 00792032 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe
2015-03-11 18:23 - 2015-03-04 16:24 - 00178144 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
 
==================== One Month Modified Files and Folders =======
 
(If an entry is included in the fixlist, the file\folder will be moved.)
 
2015-04-10 22:55 - 2014-11-26 19:10 - 00002025 _____ () C:\Users\Public\Desktop\Remote Control Server.lnk
2015-04-10 22:55 - 2014-11-26 19:10 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Remote Control Server
2015-04-10 22:50 - 2014-04-22 21:50 - 00000000 ____D () C:\ProgramData\WRData
2015-04-10 22:41 - 2014-12-12 21:30 - 00000930 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2015-04-10 22:07 - 2013-10-24 22:18 - 01176286 _____ () C:\Windows\WindowsUpdate.log
2015-04-10 22:02 - 2013-08-22 10:36 - 00000000 ____D () C:\Windows\system32\sru
2015-04-10 20:27 - 2014-03-16 20:00 - 00003946 _____ () C:\Windows\System32\Tasks\User_Feed_Synchronization-{1A84EB26-BE3F-4357-ABC1-323C0D5CAEB9}
2015-04-10 20:24 - 2014-12-12 21:29 - 00000926 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2015-04-10 20:24 - 2014-03-16 19:28 - 00000000 __RDO () C:\Users\Richard\SkyDrive
2015-04-10 20:24 - 2013-08-22 10:36 - 00000000 ____D () C:\Windows\AppReadiness
2015-04-10 20:24 - 2013-08-22 09:46 - 00047326 _____ () C:\Windows\setupact.log
2015-04-09 22:22 - 2014-03-16 19:24 - 00000000 ____D () C:\Users\Richard
2015-04-09 21:41 - 2014-03-16 19:32 - 00003598 _____ () C:\Windows\System32\Tasks\Optimize Start Menu Cache Files-S-1-5-21-2206838592-3216189254-247454694-1001
2015-04-09 20:55 - 2014-04-22 21:51 - 00000763 _____ () C:\Users\Public\Desktop\Webroot SecureAnywhere.lnk
2015-04-09 20:55 - 2013-08-22 09:45 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2015-04-08 18:04 - 2013-08-22 08:25 - 00524288 ___SH () C:\Windows\system32\config\BBI
2015-04-08 17:51 - 2014-04-22 21:50 - 00166128 _____ (Webroot) C:\Windows\SysWOW64\WRusr.dll
2015-04-08 17:51 - 2014-04-22 21:50 - 00116736 _____ (Webroot) C:\Windows\system32\Drivers\WRkrn.sys
2015-04-08 17:51 - 2014-04-22 21:50 - 00103816 _____ (Webroot) C:\Windows\system32\WRusr.dll
2015-04-05 20:36 - 2013-08-22 10:20 - 00000000 ____D () C:\Windows\CbsTemp
2015-04-03 12:41 - 2014-12-12 21:30 - 00002207 _____ () C:\Users\Public\Desktop\Google Chrome.lnk
2015-04-01 21:28 - 2014-03-21 22:37 - 00000000 ____D () C:\Users\Richard\AppData\Roaming\vlc
2015-03-25 18:07 - 2014-12-23 18:55 - 00000000 ____D () C:\Windows\system32\appraiser
2015-03-25 18:07 - 2014-07-10 18:59 - 00000000 ___SD () C:\Windows\system32\CompatTel
2015-03-24 21:17 - 2014-11-23 19:58 - 00000000 ____D () C:\Users\Richard\AppData\Roaming\Skype
2015-03-18 18:36 - 2013-09-22 20:26 - 00863592 _____ () C:\Windows\system32\PerfStringBackup.INI
2015-03-17 12:53 - 2014-04-16 19:55 - 00000000 ____D () C:\Program Files\Microsoft Office 15
2015-03-14 14:44 - 2013-09-22 20:24 - 00065716 _____ () C:\Windows\PFRO.log
2015-03-12 21:20 - 2013-08-22 10:36 - 00000000 ____D () C:\Windows\rescache
2015-03-11 18:23 - 2013-08-22 10:37 - 00003223 _____ () C:\Windows\DtcInstall.log
2015-03-11 18:22 - 2013-08-22 09:44 - 00484104 _____ () C:\Windows\system32\FNTCACHE.DAT
 
==================== Files in the root of some directories =======
 
2014-04-22 21:51 - 2014-04-22 21:51 - 10395072 _____ (Webroot Software, Inc.) C:\Program Files (x86)\Common Files\wruninstall.exe
2013-10-24 22:34 - 2013-10-24 22:34 - 0000000 ____H () C:\ProgramData\DP45977C.lfl
2014-03-16 19:39 - 2014-03-16 19:39 - 0000098 _____ () C:\ProgramData\Microsoft.SqlServer.Compact.351.64.bc
 
Some content of TEMP:
====================
C:\Users\Richard\AppData\Local\Temp\a-Dragon Assistant Application Update en_US 1.5.17.exe
C:\Users\Richard\AppData\Local\Temp\AcerPortalSetup.exe
C:\Users\Richard\AppData\Local\Temp\DAAppShutdown.exe
C:\Users\Richard\AppData\Local\Temp\DARestart.exe
C:\Users\Richard\AppData\Local\Temp\DeescalateStart.exe
C:\Users\Richard\AppData\Local\Temp\Dragon Assistant Application Update en_US 1.5.17.exe
C:\Users\Richard\AppData\Local\Temp\Dragon Assistant Core 1.1.19.exe
C:\Users\Richard\AppData\Local\Temp\oct17BF.tmp.exe
C:\Users\Richard\AppData\Local\Temp\oct1D57.tmp.exe
C:\Users\Richard\AppData\Local\Temp\oct208F.tmp.exe
C:\Users\Richard\AppData\Local\Temp\oct2AF6.tmp.exe
C:\Users\Richard\AppData\Local\Temp\oct401.tmp.exe
C:\Users\Richard\AppData\Local\Temp\oct513A.tmp.exe
C:\Users\Richard\AppData\Local\Temp\oct6E90.tmp.exe
C:\Users\Richard\AppData\Local\Temp\oct820A.tmp.exe
C:\Users\Richard\AppData\Local\Temp\oct95FB.tmp.exe
C:\Users\Richard\AppData\Local\Temp\oct9AA1.tmp.exe
C:\Users\Richard\AppData\Local\Temp\octBC6C.tmp.exe
C:\Users\Richard\AppData\Local\Temp\octDFE0.tmp.exe
C:\Users\Richard\AppData\Local\Temp\octE2C0.tmp.exe
C:\Users\Richard\AppData\Local\Temp\octE91D.tmp.exe
C:\Users\Richard\AppData\Local\Temp\SkypeSetup.exe
 
 
==================== Bamital & volsnap Check =================
 
(There is no automatic fix for files that do not pass verification.)
 
C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed
 
 
LastRegBack: 2015-04-09 12:37
 
==================== End Of Log ============================

 

 

Additional scan result of Farbar Recovery Scan Tool (x64) Version: 11-03-2015
Ran by Richard at 2015-04-10 23:00:03
Running from C:\Users\Richard\Desktop
Boot Mode: Normal
==========================================================
 
 
==================== Security Center ========================
 
(If an entry is included in the fixlist, it will be removed.)
 
AV: Webroot SecureAnywhere (Enabled - Up to date) {66A6FE14-08CB-F415-3742-517201416109}
AV: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: Webroot SecureAnywhere (Enabled - Up to date) {DDC71FF0-2EF1-FB9B-0DF2-6A007AC62BB4}
AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
 
==================== Installed Programs ======================
 
(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)
 
7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
Acer Ezel Sensor (HKLM\...\{8AB88082-5BBB-4D66-BF7C-561118D3827C}) (Version: 1.01.1019 - Acer Incorporated)
Acer Launch Manager (HKLM\...\{C18D55BD-1EC6-466D-B763-8EEDDDA9100E}) (Version: 8.00.8101 - Acer Incorporated)
Acer Media (HKLM-x32\...\{E9AF1707-3F3A-49E2-8345-4F2D629D0876}) (Version: 2.04.3002.6 - Acer Incorporated)
Acer Photo (HKLM-x32\...\{B5AD89F2-03D3-4206-8487-018298007DD0}) (Version: 2.04.3004.0 - Acer Incorporated)
Acer Power Management (HKLM\...\{91F52DE4-B789-42B0-9311-A349F10E5479}) (Version: 7.00.8100 - Acer Incorporated)
Acer Recovery Management (HKLM\...\{07F2005A-8CAC-4A4B-83A2-DA98A722CA61}) (Version: 6.00.8100 - Acer Incorporated)
Acer Remote Files (HKLM\...\{13885028-098C-4799-9B71-27DAC96502D5}) (Version: 1.02.3001 - Acer Incorporated)
Acer Screen Grasp (HKLM-x32\...\{84443E5D-0767-438B-B1C8-6A52FAB2101B}) (Version: 1.01.3003 - Acer Incorporated)
Acer Touch Tools (HKLM\...\{BB1F8130-3CB3-4896-9D28-770DFFFDE59C}) (Version: 1.00.3013 - Acer Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 15.0.0.249 - Adobe Systems Incorporated)
Amazon 1Button App (HKLM-x32\...\{0A7D6F3C-F2AB-48ED-BE23-99791BFF87D6}) (Version: 1.0.0.4 - Amazon)
AOP Framework (HKLM-x32\...\{4A37A114-702F-4055-A4B6-16571D4A5353}) (Version: 3.01.2008.3 - Acer Incorporated)
Broadcom 802.11 Network Adapter (HKLM\...\Broadcom 802.11 Network Adapter) (Version: 6.30.223.170 - Broadcom Corporation)
DivX Setup (HKLM-x32\...\DivX Setup) (Version: 2.6.3.88 - DivX, LLC)
Dolby Digital Plus Home Theater (HKLM\...\{7E3D8FA1-6092-469A-955B-68FC4A2C67CA}) (Version: 7.3.2.2 - Dolby Laboratories Inc)
Dragon Assistant version 1.5.17 (HKLM-x32\...\{D57A8269-3BE5-4D10-B882-64D0F2D448BF}_is1) (Version: 1.5.17 - Nuance Communications, Inc.)
eBay Worldwide (HKLM-x32\...\{91589413-6675-4C27-8AFC-EFB9103B90A5}) (Version: 2.4.0105 - OEM)
ETDWare PS/2-X64 11.6.27.201_WHQL (HKLM\...\Elantech) (Version: 11.6.27.201 - ELAN Microelectronic Corp.)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 41.0.2272.118 - Google Inc.)
Google Earth (HKLM-x32\...\{4D2A6330-2F8B-11E3-9C40-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Talk (remove only) (HKLM-x32\...\{226b64e8-dc75-4eea-a6c8-abcb496320f2}-Google Talk) (Version:  - )
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.26.9 - Google Inc.) Hidden
Identity Card (HKLM-x32\...\{3D9CB654-99AD-4301-89C6-0D12A790767C}) (Version: 2.00.8100 - Acer Incorporated)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 9.5.14.1724 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.3304 - Intel Corporation)
K-Lite Codec Pack 10.5.5 Full (HKLM-x32\...\KLiteCodecPack_is1) (Version: 10.5.5 - )
Live Updater (HKLM-x32\...\{EE26E302-876A-48D9-9058-3129E5B99999}) (Version: 2.00.8100 - Acer Incorporated)
Logitech Unifying Software 2.50 (HKLM\...\Logitech Unifying) (Version: 2.50.25 - Logitech)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office 365 - en-us (HKLM\...\O365HomePremRetail - en-us) (Version: 15.0.4701.1002 - Microsoft Corporation)
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Home and Student 2007 (HKLM-x32\...\HOMESTUDENTR) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SkyDrive (HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\SkyDriveSetup.exe) (Version: 16.4.6013.0910 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Nero BackItUp 12 Essentials OEM.a01 (HKLM-x32\...\{551AC8F2-FEA2-4B45-ACF7-C98681233CC9}) (Version: 12.5.01200 - Nero AG)
Nuance Speech Component DA-A en-US version 1.5.17 (HKLM-x32\...\{1CCBE73F-4948-4711-8D12-22E2FD65D706}_is1) (Version: 1.5.17 - Nuance Communications, Inc.)
Nuance Speech Component DA-C version 1.1.19 (HKLM-x32\...\{E97BA7A6-46FC-4EBF-B24A-B8362948C696}_is1) (Version: 1.1.19 - Nuance Communications, Inc.)
Nuance Speech Component DA-L en-US version 1.1.5 (HKLM-x32\...\{4C0C1E4E-D3B1-4496-98EC-DA14D45EC855}_is1) (Version: 1.1.5 - Nuance Communications, Inc.)
Office 15 Click-to-Run Extensibility Component (x32 Version: 15.0.4701.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (Version: 15.0.4701.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (x32 Version: 15.0.4701.1002 - Microsoft Corporation) Hidden
Office Addin (HKLM-x32\...\{6D2BBE1D-E600-4695-BA37-0B0E605542CC}) (Version: 2.02.2009 - Acer)
Paint.NET v3.5.11 (HKLM\...\{72EF03F5-0507-4861-9A44-D99FD4C41418}) (Version: 3.61.0 - dotPDN LLC)
Prerequisite installer (x32 Version: 12.0.0003 - Nero AG) Hidden
Punch! Home and Landscape (HKLM-x32\...\{C5CB89F4-5F97-41F1-BB64-CD17F3432E17}) (Version: 16.0.1 - Punch! Software)
Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 6.2.9200.29070 - Realtek Semiconductor Corp.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7027 - Realtek Semiconductor Corp.)
Realtek USB Fast Ethernet Controller All-In-One Windows Driver (HKLM-x32\...\{D2B61BE0-B18B-4091-81B4-F234F4C30DFD}) (Version: 8.11.808.2013 - Realtek)
Remote Control Server (HKLM-x32\...\{755C6515-9FEA-490C-B15E-22BB6519E57E}) (Version: 2.2.3.24 - Steppschuh)
Remote PC Agent (HKLM-x32\...\{82730AAC-04BA-4684-A63F-286FB9847C15}) (Version: 5.00.000 - RSUPPORT)
Sid Meier's Civilization V (HKLM-x32\...\Steam App 8930) (Version:  - 2K Games, Inc.)
Skype™ 6.21 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 6.21.104 - Skype Technologies S.A.)
Soluto (HKLM\...\{A40888FC-B545-46F3-8628-6AE98C1C75C6}) (Version: 1.3.1193.1 - Soluto)
StageLight (HKLM\...\StageLight) (Version: 1.1.0.4069 - Open Labs, LLC.)
Steam (HKLM-x32\...\Steam) (Version:  - Valve Corporation)
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
VC80CRTRedist - 8.0.50727.6195 (x32 Version: 1.2.0 - DivX, Inc) Hidden
Visual Studio 2005 Tools for Office Second Edition Runtime (HKLM-x32\...\Microsoft Visual Studio 2005 Tools for Office Runtime) (Version:  - Microsoft Corporation)
Visual Studio Tools for the Office system 3.0 Runtime (HKLM-x32\...\Visual Studio Tools for the Office system 3.0 Runtime) (Version:  - Microsoft Corporation)
Visual Studio Tools for the Office system 3.0 Runtime Service Pack 1 (KB949258) (HKLM-x32\...\{8FB53850-246A-3507-8ADE-0060093FFEA6}.KB949258) (Version: 1 - Microsoft Corporation)
VLC media player 2.1.3 (HKLM-x32\...\VLC media player) (Version: 2.1.3 - VideoLAN)
VUDU To Go (HKLM-x32\...\com.vudu.air.Downloader) (Version: 2.1.4 - Vudu)
VUDU To Go (x32 Version: 2.1.4 - Vudu) Hidden
Webroot SecureAnywhere (HKLM-x32\...\WRUNINST) (Version: 8.0.8.76 - Webroot)
WIDCOMM Bluetooth Software (HKLM\...\{C6D9ED03-6FCF-4410-9CB7-45CA285F9E11}) (Version: 12.0.0.7850 - Broadcom Corporation)
Winamp (HKLM-x32\...\Winamp) (Version: 5.666  - Nullsoft, Inc)
WinX DVD Ripper 5.6.0 (HKLM-x32\...\WinX DVD Ripper_is1) (Version:  - Digiarty Software, Inc.)
 
==================== Custom CLSID (selected items): ==========================
 
(If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.)
 
CustomCLSID: HKU\S-1-5-21-2206838592-3216189254-247454694-1001_Classes\CLSID\{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}\InprocServer32 -> C:\Users\Richard\AppData\Local\Microsoft\SkyDrive\16.4.6013.0910\amd64\SkyDriveShell64.dll (Microsoft Corporation)
CustomCLSID: HKU\S-1-5-21-2206838592-3216189254-247454694-1001_Classes\CLSID\{BBACC218-34EA-4666-9D7A-C78F2274A524}\InprocServer32 -> C:\Users\Richard\AppData\Local\Microsoft\SkyDrive\16.4.6013.0910\amd64\SkyDriveShell64.dll (Microsoft Corporation)
CustomCLSID: HKU\S-1-5-21-2206838592-3216189254-247454694-1001_Classes\CLSID\{F241C880-6982-4CE5-8CF7-7085BA96DA5A}\InprocServer32 -> C:\Users\Richard\AppData\Local\Microsoft\SkyDrive\16.4.6013.0910\amd64\SkyDriveShell64.dll (Microsoft Corporation)
CustomCLSID: HKU\S-1-5-21-2206838592-3216189254-247454694-1001_Classes\CLSID\{F8071786-1FD0-4A66-81A1-3CBE29274458}\InprocServer32 -> C:\Users\Richard\AppData\Local\Microsoft\SkyDrive\16.4.6013.0910\amd64\FileSyncApi64.dll (Microsoft Corporation)
 
==================== Restore Points  =========================
 
25-03-2015 18:06:36 Windows Update
01-04-2015 19:58:52 Scheduled Checkpoint
05-04-2015 20:35:05 Windows Update
 
==================== Hosts content: ==========================
 
(If needed Hosts: directive could be included in the fixlist to reset Hosts.)
 
2013-08-22 08:25 - 2013-08-22 08:25 - 00000824 ____A C:\Windows\system32\Drivers\etc\hosts
 
==================== Scheduled Tasks (whitelisted) =============
 
(If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.)
 
Task: {0A482AF8-D510-4D75-B192-A986B7784545} - System32\Tasks\Launch Manager => C:\Program Files\Acer\Acer Launch Manager\LMLauncher.exe [2013-08-02] (Acer Incorporate)
Task: {0B19A8DF-5655-4FEF-9F0A-992D2EFDB27E} - System32\Tasks\Microsoft\Windows\Setup\gwx\launchtrayprocess => C:\Windows\system32\GWX\GWX.exe [2015-03-23] (Microsoft Corporation)
Task: {10C08023-CC64-4F8C-99F3-539CB7E31A59} - System32\Tasks\Acer Aspire R7 Tutorial => C:\ProgramData\OEM\Acer Aspire R7 Tutorial\EzelToastNotificationAgent.exe [2013-03-18] (acer)
Task: {11AEDFFB-0261-4E45-BC53-EB392622CF9D} - System32\Tasks\Power Management => C:\Program Files\Acer\Acer Power Management\ePowerTray.exe [2013-07-05] (Acer Incorporated)
Task: {19F2A30D-3BC1-4D72-993F-8E8241199774} - System32\Tasks\Microsoft\Office\Office Automatic Updates => C:\Program Files\Microsoft Office 15\ClientX64\OfficeC2RClient.exe [2015-02-10] (Microsoft Corporation)
Task: {1A847825-028C-4AEF-865A-618DE805901A} - System32\Tasks\prelauncher_First => C:\Program Files (x86)\Acer\Screen Grasp\InputTask.exe [2013-07-01] (Acer Incorporated)
Task: {217373BC-7606-44FE-BF6B-014AF1609142} - System32\Tasks\Ezel Sensor Behavior => C:\Program Files\Acer\Acer Ezel Sensor\Launcher.exe [2013-09-03] (Acer Incorporated)
Task: {2C3E710C-2BD5-42C2-9D63-8AE6646D36B5} - System32\Tasks\Microsoft\Windows\Setup\gwx\refreshgwxcontent => C:\Windows\system32\GWX\GWXConfigManager.exe [2015-03-23] (Microsoft Corporation)
Task: {4CD0D88B-2EF4-4B93-ABAC-99987A619C20} - System32\Tasks\Touch Tools Launcher => C:\Program Files\Acer\Acer Touch Tools\TouchToolsLauncher.exe [2013-08-24] (TODO: <Company name>)
Task: {762AE931-F965-4FEC-8019-90C84A957F61} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2014-12-12] (Google Inc.)
Task: {7C823CD4-180D-44EC-BDD8-F7935114DFB7} - System32\Tasks\Recovery Management\Notification => C:\Program Files\Acer\Acer Recovery Management\Notification\Notification.exe [2013-07-10] (Acer Incorporated)
Task: {8240F525-26FA-4260-B1C3-BFDF78BDB99B} - System32\Tasks\ALU => C:\Program Files (x86)\Acer\Live Updater\updater.exe [2013-07-08] ()
Task: {8FEFF67C-ACDC-4AF7-9844-E678C26F259B} - System32\Tasks\Launch Screen Grasp_First => C:\Program Files (x86)\Acer\Screen Grasp\Launch Screen Grasp.exe [2013-08-12] (Acer Incorporated)
Task: {9E1B430D-6D7D-4872-851B-C45D38399102} - System32\Tasks\Microsoft\Office\Office Subscription Maintenance => C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesCommonx86\Microsoft Shared\OFFICE15\OLicenseHeartbeat.exe [2015-02-10] (Microsoft Corporation)
Task: {A0E7EB76-0442-4394-9ACD-DA686FBE2B7F} - System32\Tasks\Dolby Selector => C:\Program Files\Dolby Digital Plus\ddp.exe [2013-07-08] (Dolby Laboratories Inc.)
Task: {B8A887C8-1AEC-457D-91BA-DA0096FFCD49} - System32\Tasks\Microsoft\Windows\Setup\gwx\refreshgwxconfig => C:\Windows\system32\GWX\GWXConfigManager.exe [2015-03-23] (Microsoft Corporation)
Task: {C730ADF7-830E-47D4-8329-B72951AD5B86} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2014-12-12] (Google Inc.)
Task: {CE6CB567-630E-4F0B-A2E5-FDC5FED3B043} - System32\Tasks\ALUAgent => C:\Program Files (x86)\Acer\Live Updater\liveupdater_agent.exe [2013-01-22] ()
Task: {D92DF2A4-902B-45F6-80EF-5F70EDE67740} - System32\Tasks\Screen Grasp GestureDetection => C:\Program Files (x86)\Acer\Screen Grasp\GestureDetection.exe [2013-08-01] (Acer Incorporated)
Task: {D98945D3-8DFD-4BFB-9061-16E8FB7025D8} - System32\Tasks\Microsoft\Windows\Setup\gwx\runappraiser => C:\Windows\system32\GWX\GWXConfigManager.exe [2015-03-23] (Microsoft Corporation)
Task: {DBC09314-7223-4961-963E-F877A568B426} - System32\Tasks\Microsoft\Office\Office ClickToRun Service Monitor => C:\Program Files\Microsoft Office 15\ClientX64\OfficeC2RClient.exe [2015-02-10] (Microsoft Corporation)
Task: {E668F1BC-83A2-450C-BEE9-7CE007E3FE1B} - System32\Tasks\Microsoft\Windows\RemovalTools\MRT_HB => C:\Windows\system32\MRT.exe [2015-03-10] (Microsoft Corporation)
Task: {EA7AA60D-3FC1-4AB3-B638-DC34D3367AD6} - System32\Tasks\Prelauncher => C:\Program Files (x86)\Acer\Screen Grasp\InputTask.exe [2013-07-01] (Acer Incorporated)
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
 
==================== Loaded Modules (whitelisted) ==============
 
2013-09-04 22:13 - 2013-09-04 22:13 - 00049368 _____ () C:\Program Files\WIDCOMM\Bluetooth Software\btwleapi.dll
2014-04-19 11:45 - 2014-05-20 08:19 - 00105640 _____ () C:\Program Files\Microsoft Office 15\ClientX64\ApiClient.dll
2013-10-24 22:53 - 2013-07-30 20:11 - 00110152 _____ () C:\Program Files (x86)\Acer\clear.fi plug-in\Clearfishellext_x64.dll
2015-03-17 12:52 - 2015-01-27 10:29 - 08898720 _____ () C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\1033\GrooveIntlResource.dll
2013-07-08 20:53 - 2013-07-08 20:53 - 00052096 _____ () C:\Program Files\Dolby Digital Plus\Dolby.DDP.Controls_Desktop.dll
2014-01-10 00:26 - 2014-01-10 00:26 - 01861968 _____ () C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe
2013-01-29 14:28 - 2013-01-29 14:28 - 00109024 _____ () C:\Program Files\Soluto\PCGDllExportInspector.dll
2013-01-29 14:28 - 2013-01-29 14:28 - 00055352 ____R () C:\Program Files\Soluto\PCGDeviceScanLib.dll
2014-11-09 00:39 - 2014-11-09 00:39 - 00101376 _____ () C:\Windows\assembly\NativeImages_v4.0.30319_64\Windows.Management\5638c05aebdbb990686165fb14eb3c88\Windows.Management.ni.dll
2014-10-19 13:26 - 2014-10-19 13:26 - 01782784 _____ () C:\Windows\assembly\NativeImages_v4.0.30319_64\Windows.App640a3541#\3f4dc590466037f015f65bc07d1ea923\Windows.ApplicationModel.ni.dll
2014-11-11 20:24 - 2014-11-11 20:24 - 00207872 _____ () C:\Windows\assembly\NativeImages_v4.0.30319_64\Windows.System\a4efa88b742703220e527956d8ab4e84\Windows.System.ni.dll
2014-10-19 13:26 - 2014-10-19 13:26 - 00363520 _____ () C:\Windows\assembly\NativeImages_v4.0.30319_64\Windows.Foundation\6382e6f5ad8b7a9db4f5cd4817e70319\Windows.Foundation.ni.dll
2014-03-19 22:26 - 2013-12-10 13:52 - 00387984 _____ () C:\Program Files (x86)\Nuance\Dragon Assistant\Core\fl_core.dll
2014-03-19 22:26 - 2013-12-10 13:52 - 01165712 _____ () C:\Program Files (x86)\Nuance\Dragon Assistant\Core\vocon3200_asr.dll
2014-03-19 22:26 - 2013-12-10 13:52 - 00199056 _____ () C:\Program Files (x86)\Nuance\Dragon Assistant\Core\vocon3200_base.dll
2014-03-19 22:26 - 2013-12-10 13:52 - 01132944 _____ () C:\Program Files (x86)\Nuance\Dragon Assistant\Core\vocon3200_pron.dll
2014-03-19 22:26 - 2013-12-10 13:52 - 00035216 _____ () C:\Program Files (x86)\Nuance\Dragon Assistant\Core\vocon3200_platform.dll
2014-03-19 22:26 - 2013-12-10 13:52 - 00229264 _____ () C:\Program Files (x86)\Nuance\Dragon Assistant\Core\sdxg.dll
2013-10-24 22:29 - 2013-09-03 18:53 - 01242584 _____ () C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\ACE.dll
2013-10-24 22:53 - 2013-07-30 20:11 - 00088648 _____ () C:\Program Files (x86)\Acer\clear.fi plug-in\Clearfishellext.dll
2015-04-03 12:41 - 2015-03-30 16:07 - 01174856 _____ () C:\Program Files (x86)\Google\Chrome\Application\41.0.2272.118\libglesv2.dll
2015-04-03 12:41 - 2015-03-30 16:07 - 00080200 _____ () C:\Program Files (x86)\Google\Chrome\Application\41.0.2272.118\libegl.dll
2014-01-10 00:28 - 2014-01-10 00:28 - 00100688 _____ () C:\Program Files (x86)\DivX\DivX Update\DivXUpdateCheck.dll
2015-04-03 12:41 - 2015-03-30 16:07 - 09279304 _____ () C:\Program Files (x86)\Google\Chrome\Application\41.0.2272.118\pdf.dll
 
==================== Alternate Data Streams (whitelisted) =========
 
(If an entry is included in the fixlist, only the Alternate Data Streams will be removed.)
 
AlternateDataStreams: C:\Users\Richard\SkyDrive:ms-properties
 
==================== Safe Mode (whitelisted) ===================
 
(If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)
 
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcpltsvc => ""=""
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mcpltsvc => ""=""
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfefire => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfefirek => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfefirek.sys => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfehidk => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfehidk.sys => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfevtp => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\WRkrn => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\WRSVC => ""="Service"
 
==================== EXE Association (whitelisted) ===============
 
(If an entry is included in the fixlist, the default will be restored. None default entries will be removed.)
 
HKU\.DEFAULT\Software\Classes\.exe: exefile => "%1" %* <===== ATTENTION!
HKU\.DEFAULT\Software\Classes\exefile: "%1" %* <===== ATTENTION!
HKU\S-1-5-19\Software\Classes\.exe: exefile => "%1" %* <===== ATTENTION!
HKU\S-1-5-19\Software\Classes\exefile: "%1" %* <===== ATTENTION!
HKU\S-1-5-20\Software\Classes\.exe: exefile => "%1" %* <===== ATTENTION!
HKU\S-1-5-20\Software\Classes\exefile: "%1" %* <===== ATTENTION!
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\Software\Classes\.exe: exefile => "%1" %* <===== ATTENTION!
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\Software\Classes\exefile: "%1" %* <===== ATTENTION!
 
==================== Other Areas ============================
 
(Currently there is no automatic fix for this section.)
 
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\Control Panel\Desktop\\Wallpaper -> C:\Windows\Web\Wallpaper\acer01.jpg
DNS Servers: 192.168.0.1
 
==================== MSCONFIG/TASK MANAGER disabled items ==
 
(Currently there is no automatic fix for this section.)
 
 
==================== Accounts: =============================
 
Administrator (S-1-5-21-2206838592-3216189254-247454694-500 - Administrator - Disabled)
Guest (S-1-5-21-2206838592-3216189254-247454694-501 - Limited - Disabled)
Richard (S-1-5-21-2206838592-3216189254-247454694-1001 - Administrator - Enabled) => C:\Users\Richard
 
==================== Faulty Device Manager Devices =============
 
 
==================== Event log errors: =========================
 
Application errors:
==================
Error: (04/10/2015 10:29:14 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: rsautoup_.exe, version: 3.1.6.1, time stamp: 0x4eeb154e
Faulting module name: MSVCRT.dll, version: 7.0.9600.17415, time stamp: 0x54504b2e
Exception code: 0xc0000005
Fault offset: 0x0000f1ab
Faulting process id: 0x5bc
Faulting application start time: 0xrsautoup_.exe0
Faulting application path: rsautoup_.exe1
Faulting module path: rsautoup_.exe2
Report Id: rsautoup_.exe3
Faulting package full name: rsautoup_.exe4
Faulting package-relative application ID: rsautoup_.exe5
 
Error: (04/10/2015 09:29:19 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: rsautoup_.exe, version: 3.1.6.1, time stamp: 0x4eeb154e
Faulting module name: MSVCRT.dll, version: 7.0.9600.17415, time stamp: 0x54504b2e
Exception code: 0xc0000005
Fault offset: 0x0000f1ab
Faulting process id: 0x5a4
Faulting application start time: 0xrsautoup_.exe0
Faulting application path: rsautoup_.exe1
Faulting module path: rsautoup_.exe2
Report Id: rsautoup_.exe3
Faulting package full name: rsautoup_.exe4
Faulting package-relative application ID: rsautoup_.exe5
 
Error: (04/10/2015 09:29:00 PM) (Source: Customer Experience Improvement Program) (EventID: 1008) (User: )
Description: 80070005
 
Error: (04/10/2015 08:34:07 PM) (Source: Office 2013 Licensing Service) (EventID: 0) (User: )
Description: Subscription licensing service failed: -1073415161
 
Error: (04/10/2015 08:24:24 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: rsautoup_.exe, version: 3.1.6.1, time stamp: 0x4eeb154e
Faulting module name: MSVCRT.dll, version: 7.0.9600.17415, time stamp: 0x54504b2e
Exception code: 0xc0000005
Fault offset: 0x0000f1ab
Faulting process id: 0xfdc
Faulting application start time: 0xrsautoup_.exe0
Faulting application path: rsautoup_.exe1
Faulting module path: rsautoup_.exe2
Report Id: rsautoup_.exe3
Faulting package full name: rsautoup_.exe4
Faulting package-relative application ID: rsautoup_.exe5
 
Error: (04/09/2015 09:56:41 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: rsautoup_.exe, version: 3.1.6.1, time stamp: 0x4eeb154e
Faulting module name: MSVCRT.dll, version: 7.0.9600.17415, time stamp: 0x54504b2e
Exception code: 0xc0000005
Fault offset: 0x0000f1ab
Faulting process id: 0xb64
Faulting application start time: 0xrsautoup_.exe0
Faulting application path: rsautoup_.exe1
Faulting module path: rsautoup_.exe2
Report Id: rsautoup_.exe3
Faulting package full name: rsautoup_.exe4
Faulting package-relative application ID: rsautoup_.exe5
 
Error: (04/09/2015 09:05:43 PM) (Source: Office 2013 Licensing Service) (EventID: 0) (User: )
Description: Subscription licensing service failed: -1073415161
 
Error: (04/09/2015 08:56:59 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: rsautoup_.exe, version: 3.1.6.1, time stamp: 0x4eeb154e
Faulting module name: MSVCRT.dll, version: 7.0.9600.17415, time stamp: 0x54504b2e
Exception code: 0xc0000005
Fault offset: 0x0000f1ab
Faulting process id: 0x6b4
Faulting application start time: 0xrsautoup_.exe0
Faulting application path: rsautoup_.exe1
Faulting module path: rsautoup_.exe2
Report Id: rsautoup_.exe3
Faulting package full name: rsautoup_.exe4
Faulting package-relative application ID: rsautoup_.exe5
 
Error: (04/09/2015 00:32:05 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program LiveComm.exe version 17.5.9600.20689 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: b24
 
Start Time: 01d072ea600eb64c
 
Termination Time: 4294967295
 
Application Path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20689_x64__8wekyb3d8bbwe\LiveComm.exe
 
Report Id: 533a8f96-dede-11e4-8298-cbc189a8f5e2
 
Faulting package full name: microsoft.windowscommunicationsapps_17.5.9600.20689_x64__8wekyb3d8bbwe
 
Faulting package-relative application ID: ppleae38af2e007f4358a809ac99a64a67c1
 
Error: (04/09/2015 00:27:51 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: rsautoup_.exe, version: 3.1.6.1, time stamp: 0x4eeb154e
Faulting module name: MSVCRT.dll, version: 7.0.9600.17415, time stamp: 0x54504b2e
Exception code: 0xc0000005
Fault offset: 0x0000f1ab
Faulting process id: 0xd48
Faulting application start time: 0xrsautoup_.exe0
Faulting application path: rsautoup_.exe1
Faulting module path: rsautoup_.exe2
Report Id: rsautoup_.exe3
Faulting package full name: rsautoup_.exe4
Faulting package-relative application ID: rsautoup_.exe5
 
 
System errors:
=============
Error: (04/09/2015 08:56:55 PM) (Source: Service Control Manager) (EventID: 7022) (User: )
Description: The Dragon Assistant Core service hung on starting.
 
Error: (04/09/2015 08:55:47 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The McAfee Inc. mfeapfk service failed to start due to the following error: 
%%1243
 
Error: (04/09/2015 08:55:27 PM) (Source: EventLog) (EventID: 6008) (User: )
Description: The previous system shutdown at 12:26:24 PM on ‎4/‎9/‎2015 was unexpected.
 
Error: (04/09/2015 00:31:50 PM) (Source: Service Control Manager) (EventID: 7022) (User: )
Description: The Intel® Management and Security Application Local Management Service service hung on starting.
 
Error: (04/09/2015 00:27:35 PM) (Source: Service Control Manager) (EventID: 7022) (User: )
Description: The Dragon Assistant Core service hung on starting.
 
Error: (04/09/2015 00:26:30 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The McAfee Inc. mfeapfk service failed to start due to the following error: 
%%1243
 
Error: (04/09/2015 00:26:24 PM) (Source: EventLog) (EventID: 6008) (User: )
Description: The previous system shutdown at 7:52:27 AM on ‎4/‎9/‎2015 was unexpected.
 
Error: (04/08/2015 06:04:40 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The McAfee Inc. mfeapfk service failed to start due to the following error: 
%%1243
 
Error: (03/30/2015 08:51:55 PM) (Source: Service Control Manager) (EventID: 7022) (User: )
Description: The Dragon Assistant Core service hung on starting.
 
Error: (03/30/2015 08:50:57 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The McAfee Inc. mfeapfk service failed to start due to the following error: 
%%1243
 
 
Microsoft Office Sessions:
=========================
 
CodeIntegrity Errors:
===================================
  Date: 2015-04-09 20:57:50.185
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-04-09 20:57:48.920
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-04-09 12:31:18.529
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-04-09 12:31:17.141
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-04-08 18:04:57.822
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-04-08 18:04:56.447
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-03-30 20:52:52.575
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-03-30 20:52:50.584
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-03-28 12:59:09.265
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-03-28 12:59:07.754
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.
 
 
==================== Memory info =========================== 
 
Processor: Intel® Core™ i5-4200U CPU @ 1.60GHz
Percentage of memory in use: 24%
Total physical RAM: 8072.27 MB
Available physical RAM: 6063.18 MB
Total Pagefile: 9352.27 MB
Available Pagefile: 7189.08 MB
Total Virtual: 131072 MB
Available Virtual: 131071.84 MB
 
==================== Drives ================================
 
Drive c: (Acer) (Fixed) (Total:914.19 GB) (Free:834.21 GB) NTFS
 
==================== MBR & Partition Table ==================
 
========================================================
Disk: 0 (Size: 931.5 GB) (Disk ID: 9F0A991A)
 
Partition: GPT Partition Type.
 
==================== End Of Log ============================

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#2
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Hi nothing really bad present on the logs however, you do have both McAfee and Webroot antivirus programmes

So what I would recommend is that we remove both of those and give you a free antivirus programme. Then once that is done we will have a fresh look at the system and try to resolve any problems

Do you use the metro screen for windows 8 or would you prefer the old windows 7 style interface with start menu etc..?

Download the McAfee removal tool to your desktop and then run http://us.mcafee.com...s/mcpr/mcpr.asp
A reboot may be required

Then uninstall webroot via control panel > programmes and features again a reboot may be required
Next run the webroot uninstall tool found here http://download.webr...UpgradeTool.exe

After the reboot from that we will install the new free antivirus

DOWNLOAD AND INSTALL ANTIVIRUS

Download Avast - direct link Avast 2015

Select Custom install
Remove the ticks from the first page for the following unless you want them :
avastchrome.JPG
Dropbox
Chrome
Chrome toolbar


Select Next
Deselect the following from the middle column as you will not need them :
avasttools.JPG
SecureLine
Grimefighter


Select Continue and allow the programme to install

Be aware that the first reboot may take a few minutes as Avast builds the virtual machine

Avast will need to be registered as this helps them determine the server load, as updates are downloaded in small bursts every few minutes each is about 2Kb

How to register

Right click the Avast orange blob on the task bar
Select registration
Select Standard Protection
avast%20register1.JPG
Fill in your e-mail address
avast%20register2.JPG
Click register with e-mail address and you are done
Once registered open Avast
Go to Settings > General
Place a tick in "Scan for Potentially Unwanted Programmes (PUP's) "
OK out
pups.JPG

NEXT

Could you let me know how the computer is behaving and post a fresh FRST scan please
  • 0

#3
rtb1980

rtb1980

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  • Member
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  • 5 posts

Hi Essexboy.. Thank you so much for your help.

 

I have my laptop set up to default to Win7 desktop style but I can still press the window key to go to the tiled page/metro screen.  I think I like it like this.

 

After installing Avast and restarting my computer a message window popped up from Webroot asking if I wanted to allow Webroot to make changes to my computer, I selected no, not sure if I should go back through the Webroot uninstaller that you linked to or if this is normal?

 

Also, after installing Avast, before my restart, my cursor disappeared again, but only when hovering over the Avast window, when hovering over the desktop it reappears.  When hovering over the Avast window options, you can tell it's there because the window buttons change color/ as if the mouse cursor is over them, but you can't see it.  I'm not sure what is causing this problem but it happens often. And I think it's when I use a combination of touch-screen and mouse pad.

 

Everything else looks good from what I can tell, I'll rerun the FRST and post the results.

 

Thanks again,

Rich


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#4
rtb1980

rtb1980

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Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 11-03-2015
Ran by Richard (administrator) on RICH_LAPTOP on 11-04-2015 11:58:21
Running from C:\Users\Richard\Desktop
Loaded Profiles: Richard (Available profiles: Richard)
Platform: Windows 8.1 (X64) OS Language: English (United States)
Internet Explorer Version 11 (Default browser: Chrome)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo...very-scan-tool/
 
==================== Processes (Whitelisted) =================
 
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
 
(Microsoft Corporation) C:\Windows\System32\wlanext.exe
(Avast Software s.r.o.) C:\Program Files\AVAST Software\Avast\AvastSvc.exe
(Broadcom Corporation.) C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
(Microsoft Corporation) C:\Program Files\Microsoft Office 15\ClientX64\officeclicktorun.exe
(AVAST Software) C:\Program Files\AVAST Software\Avast\ng\ngservice.exe
(Nuance Communications, Inc.) C:\Program Files (x86)\Nuance\Dragon Assistant\Core\DACore.exe
(ELAN Microelectronics Corp.) C:\Program Files\Elantech\ETDService.exe
(Microsoft Corporation) C:\Windows\System32\dasHost.exe
(Acer Incorporate) C:\Program Files\Acer\Acer Ezel Sensor\EzelSvc.exe
(Intel® Corporation) C:\Program Files\Intel\iCLS Client\HeciServer.exe
(Acer Incorporate) C:\Program Files\Acer\Acer Launch Manager\LMSvc.exe
(Rsupport Co., Ltd.) C:\Program Files (x86)\Samsung\Remote PC\rvagent.exe
(Soluto) C:\Program Files\Soluto\SolutoLauncherService.exe
(Soluto) C:\Program Files\Soluto\SolutoService.exe
(ELAN Microelectronics Corp.) C:\Program Files\Elantech\ETDCtrl.exe
(Acer Incorporate) C:\Program Files\Acer\Acer Ezel Sensor\EzelAgent.exe
(Soluto) C:\Program Files\Soluto\Soluto.exe
(Acer Incorporate) C:\Program Files\Acer\Acer Launch Manager\LMEvent.exe
(Rsupport Co., Ltd.) C:\Program Files (x86)\Samsung\Remote PC\rvagtray.exe
(Dolby Laboratories Inc.) C:\Program Files\Dolby Digital Plus\ddp.exe
(Acer Incorporated) C:\Program Files\Acer\Acer Power Management\ePowerTray.exe
(Microsoft Corporation) C:\Windows\System32\SettingSyncHost.exe
(ELAN Microelectronics Corp.) C:\Program Files\Elantech\ETDTouch.exe
(Acer Incorporate) C:\Program Files\Acer\Acer Launch Manager\LMTray.exe
(ELAN Microelectronics Corp.) C:\Program Files\Elantech\ETDCtrlHelper.exe
(Microsoft Corporation) C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20689_x64__8wekyb3d8bbwe\livecomm.exe
(Acer Incorporated) C:\Program Files\Acer\Acer Power Management\ePowerSvc.exe
(Intel Corporation) C:\Windows\System32\igfxext.exe
(Intel Corporation) C:\Windows\System32\igfxsrvc.exe
(Acer Incorporated) C:\Program Files\Acer\Acer Power Management\ePowerEvent.exe
(Microsoft Corporation) C:\Windows\System32\SkyDrive.exe
(Intel Corporation) C:\Windows\System32\igfxtray.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(Skype Technologies S.A.) C:\Program Files (x86)\Skype\Phone\Skype.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Broadcom Corporation.) C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
(Webroot) C:\Program Files\Webroot\WRSA.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
() C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe
(Avast Software s.r.o.) C:\Program Files\AVAST Software\Avast\AvastUI.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
(Nero AG) C:\Program Files (x86)\Nero\Update\NASvc.exe
(Acer Incorporated) C:\Program Files (x86)\Acer\Screen Grasp\GestureDetection.exe
(Acer Incorporated) C:\Program Files (x86)\Acer\Screen Grasp\Launch Screen Grasp.exe
(Webroot) C:\Program Files\Webroot\WRSA.exe
(Microsoft Corporation) C:\Windows\SysWOW64\rundll32.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
 
 
==================== Registry (Whitelisted) ==================
 
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
 
HKLM\...\Run: [ETDCtrl] => C:\Program Files\Elantech\ETDCtrl.exe [2890056 2013-09-05] (ELAN Microelectronics Corp.)
HKLM\...\Run: [RtHDVCpl] => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [13647576 2013-08-27] (Realtek Semiconductor)
HKLM\...\Run: [RtHDVBg_Dolby] => C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe [1321688 2013-08-06] (Realtek Semiconductor)
HKLM-x32\...\Run: [googletalk] => C:\Program Files (x86)\Google\Google Talk\googletalk.exe [3739648 2007-01-01] (Google)
HKLM-x32\...\Run: [WRSVC] => C:\Program Files\Webroot\WRSA.exe [817584 2015-04-08] (Webroot)
HKLM-x32\...\Run: [DivXMediaServer] => C:\Program Files (x86)\DivX\DivX Media Server\DivXMediaServer.exe [448856 2014-08-19] (DivX, LLC)
HKLM-x32\...\Run: [DivXUpdate] => C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe [1861968 2014-01-10] ()
HKLM-x32\...\Run: [RemoteView5 Tray] => C:\Program Files (x86)\Samsung\Remote PC\rvagtray.exe [2615704 2014-05-08] (Rsupport Co., Ltd.)
HKLM-x32\...\Run: [AvastUI.exe] => C:\Program Files\AVAST Software\Avast\AvastUI.exe [5512912 2015-04-11] (Avast Software s.r.o.)
HKLM\...\Winlogon: [Userinit] c:\windows\system32\userinit.exe,c:\program files\soluto\soluto.exe /userinit
Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)
HKLM\...\Policies\Explorer: [NoFolderOptions] 0
HKLM\...\Policies\Explorer: [NoViewOnDrive] 0
HKLM\...\Policies\Explorer: [NoControlPanel] 0
HKLM\...\Policies\Explorer: [DisableLocalMachineRun] 0
HKLM\...\Policies\Explorer: [DisableLocalMachineRunOnce] 0
HKLM\...\Policies\Explorer: [DisableCurrentUserRun] 0
HKLM\...\Policies\Explorer: [DisableCurrentUserRunOnce] 0
HKLM\...\Policies\Explorer: [NoViewContextMenu] 0
HKLM\...\Policies\Explorer: [NoShellSearchButton] 0
HKLM\...\Policies\Explorer: [NoFind] 0
HKLM\...\Policies\Explorer: [NoFile] 0
HKLM\...\Policies\Explorer: [HideClock] 0
HKLM\...\Policies\Explorer: [NoTrayContextMenu] 0
HKLM\...\Policies\Explorer: [NoTrayItemsDisplay] 0
HKLM\...\Policies\Explorer: [NoSetFolders] 0
HKLM\...\Policies\Explorer: [NoDevMgrUpdate] 0
HKLM\...\Policies\Explorer: [NoSetTaskbar] 0
HKLM\...\Policies\Explorer: [NoDeletePrinter] 0
HKLM\...\Policies\Explorer: [NoDFSTab] 0
HKLM\...\Policies\Explorer: [NoChangeStartMenu] 0
HKLM\...\Policies\Explorer: [NoLogoff] 0
HKLM\...\Policies\Explorer: [NoWindowsUpdate] 0
HKLM\...\Policies\Explorer: [NoEncryptOnMove] 0
HKLM\...\Policies\Explorer: [NoRunasInstallPrompt] 0
HKLM\...\Policies\Explorer: [NoResolveSearch] 0
HKLM\...\Policies\Explorer: [NoSaveSettings] 0
HKLM\...\Policies\Explorer: [NoHardwareTab] 0
HKLM\...\Policies\Explorer: [NoStartMenuSubFolders] 0
HKLM\...\Policies\Explorer: [NoDesktop] 0
HKU\S-1-5-19\...\Policies\system: [DisableCMD] 0
HKU\S-1-5-19\...\Policies\system: [NoDispAppearancePage] 0
HKU\S-1-5-19\...\Policies\system: [NoDispBackgroundPage] 0
HKU\S-1-5-19\...\Policies\system: [NoDispSettingsPage] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoFolderOptions] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoViewOnDrive] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoControlPanel] 0
HKU\S-1-5-19\...\Policies\Explorer: [DisableLocalMachineRun] 0
HKU\S-1-5-19\...\Policies\Explorer: [DisableLocalMachineRunOnce] 0
HKU\S-1-5-19\...\Policies\Explorer: [DisableCurrentUserRun] 0
HKU\S-1-5-19\...\Policies\Explorer: [DisableCurrentUserRunOnce] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoViewContextMenu] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoShellSearchButton] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoFind] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoFile] 0
HKU\S-1-5-19\...\Policies\Explorer: [HideClock] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoTrayContextMenu] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoTrayItemsDisplay] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoSetFolders] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoDevMgrUpdate] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoSetTaskbar] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoDeletePrinter] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoDFSTab] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoChangeStartMenu] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoLogoff] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoWindowsUpdate] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoEncryptOnMove] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoRunasInstallPrompt] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoResolveSearch] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoSaveSettings] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoHardwareTab] 0
HKU\S-1-5-19\...\Policies\Explorer: [NoStartMenuSubFolders] 0
HKU\S-1-5-20\...\Policies\system: [DisableCMD] 0
HKU\S-1-5-20\...\Policies\system: [NoDispAppearancePage] 0
HKU\S-1-5-20\...\Policies\system: [NoDispBackgroundPage] 0
HKU\S-1-5-20\...\Policies\system: [NoDispSettingsPage] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoFolderOptions] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoViewOnDrive] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoControlPanel] 0
HKU\S-1-5-20\...\Policies\Explorer: [DisableLocalMachineRun] 0
HKU\S-1-5-20\...\Policies\Explorer: [DisableLocalMachineRunOnce] 0
HKU\S-1-5-20\...\Policies\Explorer: [DisableCurrentUserRun] 0
HKU\S-1-5-20\...\Policies\Explorer: [DisableCurrentUserRunOnce] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoViewContextMenu] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoShellSearchButton] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoFind] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoFile] 0
HKU\S-1-5-20\...\Policies\Explorer: [HideClock] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoTrayContextMenu] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoTrayItemsDisplay] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoSetFolders] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoDevMgrUpdate] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoSetTaskbar] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoDeletePrinter] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoDFSTab] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoChangeStartMenu] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoLogoff] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoWindowsUpdate] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoEncryptOnMove] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoRunasInstallPrompt] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoResolveSearch] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoSaveSettings] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoHardwareTab] 0
HKU\S-1-5-20\...\Policies\Explorer: [NoStartMenuSubFolders] 0
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Run: [AcerCloud] => "C:\Program Files (x86)\Acer\Acer Portal\acpanel_win.exe" startup
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Run: [Skype] => C:\Program Files (x86)\Skype\Phone\Skype.exe [22065760 2014-10-01] (Skype Technologies S.A.)
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Run: [GoogleChromeAutoLaunch_29A699B01FEEF335BD09EDAD4C8A90AE] => C:\Program Files (x86)\Google\Chrome\Application\chrome.exe [809288 2015-03-30] (Google Inc.)
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Policies\system: [DisableCMD] 0
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Policies\system: [NoDispAppearancePage] 0
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Policies\system: [NoDispBackgroundPage] 0
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Policies\system: [NoDispSettingsPage] 0
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Policies\Explorer: [NoFolderOptions] 0
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Policies\Explorer: [NoViewOnDrive] 0
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Policies\Explorer: [NoControlPanel] 0
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Policies\Explorer: [DisableLocalMachineRun] 0
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Policies\Explorer: [DisableLocalMachineRunOnce] 0
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Policies\Explorer: [DisableCurrentUserRun] 0
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Policies\Explorer: [DisableCurrentUserRunOnce] 0
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Policies\Explorer: [NoViewContextMenu] 0
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Policies\Explorer: [NoShellSearchButton] 0
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Policies\Explorer: [NoFind] 0
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Policies\Explorer: [NoFile] 0
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Policies\Explorer: [HideClock] 0
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Policies\Explorer: [NoTrayContextMenu] 0
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Policies\Explorer: [NoTrayItemsDisplay] 0
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Policies\Explorer: [NoSetFolders] 0
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Policies\Explorer: [NoDevMgrUpdate] 0
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Policies\Explorer: [NoSetTaskbar] 0
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Policies\Explorer: [NoDeletePrinter] 0
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Policies\Explorer: [NoDFSTab] 0
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Policies\Explorer: [NoChangeStartMenu] 0
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Policies\Explorer: [NoLogoff] 0
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Policies\Explorer: [NoWindowsUpdate] 0
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Policies\Explorer: [NoEncryptOnMove] 0
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Policies\Explorer: [NoRunasInstallPrompt] 0
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Policies\Explorer: [NoResolveSearch] 0
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Policies\Explorer: [NoSaveSettings] 0
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Policies\Explorer: [NoHardwareTab] 0
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\Policies\Explorer: [NoStartMenuSubFolders] 0
HKU\S-1-5-18\...\Policies\system: [DisableCMD] 0
HKU\S-1-5-18\...\Policies\system: [NoDispAppearancePage] 0
HKU\S-1-5-18\...\Policies\system: [NoDispBackgroundPage] 0
HKU\S-1-5-18\...\Policies\system: [NoDispSettingsPage] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoFolderOptions] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoViewOnDrive] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoControlPanel] 0
HKU\S-1-5-18\...\Policies\Explorer: [DisableLocalMachineRun] 0
HKU\S-1-5-18\...\Policies\Explorer: [DisableLocalMachineRunOnce] 0
HKU\S-1-5-18\...\Policies\Explorer: [DisableCurrentUserRun] 0
HKU\S-1-5-18\...\Policies\Explorer: [DisableCurrentUserRunOnce] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoViewContextMenu] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoShellSearchButton] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoFind] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoFile] 0
HKU\S-1-5-18\...\Policies\Explorer: [HideClock] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoTrayContextMenu] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoTrayItemsDisplay] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoSetFolders] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoDevMgrUpdate] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoSetTaskbar] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoDeletePrinter] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoDFSTab] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoChangeStartMenu] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoLogoff] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoWindowsUpdate] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoEncryptOnMove] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoRunasInstallPrompt] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoResolveSearch] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoSaveSettings] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoHardwareTab] 0
HKU\S-1-5-18\...\Policies\Explorer: [NoStartMenuSubFolders] 0
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Bluetooth.lnk
ShortcutTarget: Bluetooth.lnk -> C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe (Broadcom Corporation.)
ShellIconOverlayIdentifiers: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} => C:\Program Files\AVAST Software\Avast\ashShA64.dll (Avast Software s.r.o.)
 
==================== Internet (Whitelisted) ====================
 
(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)
 
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\Software\Microsoft\Internet Explorer\Main,Start Page = http://acer13.msn.com/?pc=ACJB
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://acer13.msn.com/?pc=ACJB
SearchScopes: HKLM -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKLM -> {AA9A4890-4262-4441-8977-E2FFCBFB706C} URL = http://us.yhs4.searc...p={searchTerms}
SearchScopes: HKLM-x32 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKLM-x32 -> {AA9A4890-4262-4441-8977-E2FFCBFB706C} URL = http://us.yhs4.searc...p={searchTerms}
SearchScopes: HKU\S-1-5-21-2206838592-3216189254-247454694-1001 -> DefaultScope {80F1C8B2-5A95-4FFD-9844-E2CAE52CB9EE} URL = 
SearchScopes: HKU\S-1-5-21-2206838592-3216189254-247454694-1001 -> {80F1C8B2-5A95-4FFD-9844-E2CAE52CB9EE} URL = 
SearchScopes: HKU\S-1-5-21-2206838592-3216189254-247454694-1001 -> {AA9A4890-4262-4441-8977-E2FFCBFB706C} URL = http://us.yhs4.searc...p={searchTerms}
BHO: Lync Browser Helper -> {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} -> C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\OCHelper.dll [2015-02-10] (Microsoft Corporation)
BHO: avast! Online Security -> {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} -> C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll [2015-04-11] (Avast Software s.r.o.)
BHO: Microsoft SkyDrive Pro Browser Helper -> {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} -> C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL [2015-02-10] (Microsoft Corporation)
BHO-x32: avast! Online Security -> {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} -> C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll [2015-04-11] (Avast Software s.r.o.)
Handler-x32: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\Office15\MSOSB.DLL [2015-02-03] (Microsoft Corporation)
Tcpip\Parameters: [DhcpNameServer] 192.168.0.1
 
FireFox:
========
FF Plugin: @divx.com/DivX VOD Helper,version=1.0.0 -> C:\Program Files\DivX\DivX OVS Helper\npovshelper.dll [2014-05-22] (DivX, LLC.)
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.30514.0\npctrl.dll [2014-05-13] ( Microsoft Corporation)
FF Plugin-x32: @divx.com/DivX VOD Helper,version=1.0.0 -> C:\Program Files (x86)\DivX\DivX OVS Helper\npovshelper.dll [2014-05-22] (DivX, LLC.)
FF Plugin-x32: @divx.com/DivX Web Player Plug-In,version=1.0.0 -> C:\Program Files (x86)\DivX\DivX Web Player\npdivx32.dll [2014-08-13] (DivX, LLC)
FF Plugin-x32: @Google.com/GoogleEarthPlugin -> C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll [2013-10-07] (Google)
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI ipt;version=4.0.5 -> C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIIPT.dll [2013-09-03] (Intel Corporation)
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI updater -> C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIUpdater.dll [2013-09-03] (Intel Corporation)
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.30514.0\npctrl.dll [2014-05-13] ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\Program Files\Microsoft Office 15\root\Office15\NPSPWRAP.DLL [2014-04-17] (Microsoft Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.26.9\npGoogleUpdate3.dll [2015-02-03] (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.26.9\npGoogleUpdate3.dll [2015-02-03] (Google Inc.)
FF Plugin-x32: @videolan.org/vlc,version=2.1.3 -> C:\Program Files (x86)\VideoLAN\VLC\npvlc.dll [2014-02-04] (VideoLAN)
FF HKLM-x32\...\Firefox\Extensions: [[email protected]] - C:\Program Files\AVAST Software\Avast\WebRep\FF
FF Extension: Avast Online Security - C:\Program Files\AVAST Software\Avast\WebRep\FF [2015-04-11]
 
Chrome: 
=======
CHR Profile: C:\Users\Richard\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Google Docs) - C:\Users\Richard\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2014-03-16]
CHR Extension: (Google Drive) - C:\Users\Richard\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2014-03-16]
CHR Extension: (YouTube) - C:\Users\Richard\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2014-03-16]
CHR Extension: (Google Search) - C:\Users\Richard\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2014-03-16]
CHR Extension: (Avast Online Security) - C:\Users\Richard\AppData\Local\Google\Chrome\User Data\Default\Extensions\gomekmidlodglbbmalcneegieacbdmki [2015-04-11]
CHR Extension: (Chrome Hotword Shared Module) - C:\Users\Richard\AppData\Local\Google\Chrome\User Data\Default\Extensions\lccekmodgklaepjeofjdjpbminllajkg [2015-03-14]
CHR Extension: (Google Wallet) - C:\Users\Richard\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2014-03-16]
CHR Extension: (Gmail) - C:\Users\Richard\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2014-03-16]
CHR HKLM-x32\...\Chrome\Extension: [gomekmidlodglbbmalcneegieacbdmki] - C:\Program Files\AVAST Software\Avast\WebRep\Chrome\aswWebRepChrome.crx [2015-04-11]
 
==================== Services (Whitelisted) =================
 
(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)
 
R2 avast! Antivirus; C:\Program Files\AVAST Software\Avast\AvastSvc.exe [343336 2015-04-11] (Avast Software s.r.o.)
S2 BcmBtRSupport; C:\Windows\system32\BtwRSupportService.exe [2252504 2013-08-07] (Broadcom Corporation.)
S3 BthHFSrv; C:\Windows\System32\BthHFSrv.dll [324608 2014-10-28] (Microsoft Corporation)
R2 ClickToRunSvc; C:\Program Files\Microsoft Office 15\ClientX64\OfficeClickToRun.exe [2714800 2015-02-10] (Microsoft Corporation)
R2 DACoreService; C:\Program Files (x86)\Nuance\Dragon Assistant\Core\DACore.exe [447888 2013-12-10] (Nuance Communications, Inc.)
R3 ePowerSvc; C:\Program Files\Acer\Acer Power Management\ePowerSvc.exe [663592 2013-07-05] (Acer Incorporated)
R2 ETDService; C:\Program Files\Elantech\ETDService.exe [101192 2013-09-06] (ELAN Microelectronics Corp.)
R2 EzelSvc; C:\Program Files\Acer\Acer Ezel Sensor\EzelSvc.exe [233000 2013-09-03] (Acer Incorporate)
R2 Intel® Capability Licensing Service Interface; C:\Program Files\Intel\iCLS Client\HeciServer.exe [733696 2013-05-11] (Intel® Corporation) [File not signed]
S3 Intel® Capability Licensing Service TCP IP Interface; C:\Program Files\Intel\iCLS Client\SocketHeciServer.exe [822232 2013-05-11] (Intel® Corporation)
R2 jhi_service; C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe [169432 2013-09-03] (Intel Corporation)
R2 LMSvc; C:\Program Files\Acer\Acer Launch Manager\LMSvc.exe [457768 2013-08-02] (Acer Incorporate)
R2 RemotePC Agent; C:\Program Files (x86)\Samsung\Remote PC\rvagent.exe [813448 2014-05-07] (Rsupport Co., Ltd.)
R2 SolutoLauncherService; C:\Program Files\Soluto\SolutoLauncherService.exe [222168 2013-01-29] (Soluto)
S3 WdNisSvc; C:\Program Files\Windows Defender\NisSrv.exe [366520 2015-02-03] (Microsoft Corporation)
S3 WinDefend; C:\Program Files\Windows Defender\MsMpEng.exe [23792 2015-02-03] (Microsoft Corporation)
 
==================== Drivers (Whitelisted) ====================
 
(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)
 
R2 aswHwid; C:\Windows\system32\drivers\aswHwid.sys [29168 2015-04-11] ()
R2 aswMonFlt; C:\Windows\system32\drivers\aswMonFlt.sys [88408 2015-04-11] (Avast Software s.r.o.)
R1 aswRdr; C:\Windows\system32\drivers\aswRdr2.sys [93528 2015-04-11] (Avast Software s.r.o.)
R0 aswRvrt; C:\Windows\System32\Drivers\aswRvrt.sys [65736 2015-04-11] ()
R1 aswSnx; C:\Windows\system32\drivers\aswSnx.sys [1047320 2015-04-11] (Avast Software s.r.o.)
R1 aswSP; C:\Windows\system32\drivers\aswSP.sys [442264 2015-04-11] (Avast Software s.r.o.)
R2 aswStm; C:\Windows\system32\drivers\aswStm.sys [136752 2015-04-11] (Avast Software s.r.o.)
R0 aswVmm; C:\Windows\System32\Drivers\aswVmm.sys [271200 2015-04-11] ()
S3 AX88772; C:\Windows\system32\DRIVERS\ax88772.sys [113864 2013-07-18] (ASIX Electronics Corp.)
R3 bcbtums; C:\Windows\system32\drivers\bcbtums.sys [170712 2013-08-07] (Broadcom Corporation.)
R3 BCM43XX; C:\Windows\system32\DRIVERS\bcmwl63a.sys [7480496 2013-09-07] (Broadcom Corporation)
S3 BthLEEnum; C:\Windows\System32\drivers\BthLEEnum.sys [226304 2013-12-04] (Microsoft Corporation)
R3 LMDriver; C:\Windows\System32\drivers\LMDriver.sys [21360 2013-07-17] (Acer Incorporated)
R3 MEIx64; C:\Windows\system32\DRIVERS\TeeDriverx64.sys [99288 2013-09-03] (Intel Corporation)
R3 RadioShim; C:\Windows\System32\drivers\RadioShim.sys [14680 2013-07-17] (Acer Incorporated)
R3 RSP2STOR; C:\Windows\system32\DRIVERS\RtsP2Stor.sys [290520 2013-08-19] (Realtek Semiconductor Corp.)
S3 rssasnt; C:\Program Files (x86)\Samsung\Remote PC\rssas64.sys [18184 2013-08-22] (Rsupport Co.,Ltd)
R3 SensorsHIDClassDriver; C:\Windows\System32\drivers\WUDFRd.sys [226304 2014-10-28] (Microsoft Corporation)
R3 SensorsServiceDriver; C:\Windows\System32\drivers\WUDFRd.sys [226304 2014-10-28] (Microsoft Corporation)
R1 vrvd5; C:\Windows\system32\DRIVERS\vrvd5.sys [13344 2014-11-26] (Rsupport Corporation)
S3 WdNisDrv; C:\Windows\System32\Drivers\WdNisDrv.sys [114496 2015-02-03] (Microsoft Corporation)
R3 cpuz136; \??\C:\Windows\TEMP\cpuz136\cpuz136_x64.sys [X]
U0 SR; No ImagePath
U2 srservice; No ImagePath
 
==================== NetSvcs (Whitelisted) ===================
 
(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)
 
 
==================== One Month Created Files and Folders ========
 
(If an entry is included in the fixlist, the file\folder will be moved.)
 
2015-04-11 11:42 - 2015-04-11 11:42 - 00000000 ____D () C:\Users\Richard\AppData\Roaming\AVAST Software
2015-04-11 11:41 - 2015-04-11 11:41 - 00442264 _____ (Avast Software s.r.o.) C:\Windows\system32\Drivers\aswSP.sys
2015-04-11 11:41 - 2015-04-11 11:41 - 00364472 _____ (Avast Software s.r.o.) C:\Windows\system32\aswBoot.exe
2015-04-11 11:41 - 2015-04-11 11:41 - 00271200 _____ () C:\Windows\system32\Drivers\aswVmm.sys
2015-04-11 11:41 - 2015-04-11 11:41 - 00136752 _____ (Avast Software s.r.o.) C:\Windows\system32\Drivers\aswStm.sys
2015-04-11 11:41 - 2015-04-11 11:41 - 00093528 _____ (Avast Software s.r.o.) C:\Windows\system32\Drivers\aswRdr2.sys
2015-04-11 11:41 - 2015-04-11 11:41 - 00088408 _____ (Avast Software s.r.o.) C:\Windows\system32\Drivers\aswMonFlt.sys
2015-04-11 11:41 - 2015-04-11 11:41 - 00065736 _____ () C:\Windows\system32\Drivers\aswRvrt.sys
2015-04-11 11:41 - 2015-04-11 11:41 - 00043112 _____ (Avast Software s.r.o.) C:\Windows\avastSS.scr
2015-04-11 11:41 - 2015-04-11 11:41 - 00029168 _____ () C:\Windows\system32\Drivers\aswHwid.sys
2015-04-11 11:41 - 2015-04-11 11:41 - 00003924 _____ () C:\Windows\System32\Tasks\avast! Emergency Update
2015-04-11 11:41 - 2015-04-11 11:41 - 00001942 _____ () C:\Users\Public\Desktop\Avast Free Antivirus.lnk
2015-04-11 11:41 - 2015-04-11 11:41 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\AVAST Software
2015-04-11 11:41 - 2015-04-11 11:40 - 01047320 _____ (Avast Software s.r.o.) C:\Windows\system32\Drivers\aswSnx.sys
2015-04-11 11:39 - 2015-04-11 11:39 - 00000000 ____D () C:\Program Files\AVAST Software
2015-04-11 11:37 - 2015-04-11 11:37 - 00000000 ____D () C:\ProgramData\AVAST Software
2015-04-11 11:36 - 2015-04-11 11:37 - 05472992 _____ (Avast Software s.r.o.) C:\Users\Richard\Downloads\avast_free_antivirus_setup_online.exe
2015-04-11 11:18 - 2015-04-11 11:18 - 04770280 _____ (McAfee, Inc.) C:\Users\Richard\Downloads\MCPR.exe
2015-04-10 23:00 - 2015-04-10 23:00 - 00032284 _____ () C:\Users\Richard\Desktop\Addition.txt
2015-04-10 22:59 - 2015-04-11 11:58 - 00027344 _____ () C:\Users\Richard\Desktop\FRST.txt
2015-04-10 22:49 - 2015-04-11 11:58 - 00000000 ____D () C:\FRST
2015-04-10 22:49 - 2015-04-10 22:49 - 02095616 _____ (Farbar) C:\Users\Richard\Desktop\FRST64.exe
2015-04-05 20:36 - 2015-04-05 20:36 - 00000000 ___SD () C:\Windows\SysWOW64\GWX
2015-04-05 20:36 - 2015-04-05 20:36 - 00000000 ___SD () C:\Windows\system32\GWX
2015-04-01 20:43 - 2015-04-01 20:43 - 00800704 _____ (Program ) C:\Users\Richard\Downloads\adobe_flash_setup (3).exe
2015-04-01 19:54 - 2015-04-01 19:58 - 319583830 _____ () C:\Users\Richard\Downloads\Powers.S01.E06.WEBRIP.x264-NoGrp.mp4
2015-03-31 20:50 - 2015-03-31 20:50 - 00000540 _____ () C:\Users\Richard\Downloads\Setup                         .website
2015-03-31 20:50 - 2015-03-31 20:50 - 00000540 _____ () C:\Users\Richard\Downloads\Setup                          (2).website
2015-03-31 20:50 - 2015-03-31 20:50 - 00000540 _____ () C:\Users\Richard\Downloads\Setup                          (1).website
2015-03-29 18:39 - 2015-03-29 18:39 - 00800696 _____ (Program ) C:\Users\Richard\Downloads\adobe_flash_setup (2).exe
2015-03-26 20:28 - 2015-03-26 20:38 - 1080603347 _____ () C:\Users\Richard\Downloads\Into.the.Woods.2014.BluRay.720p.mkv
2015-03-26 18:18 - 2015-03-26 18:23 - 636280316 _____ () C:\Users\Richard\Downloads\Supernatural.S10E16.720p.HDTV.X264-DIMENSION.mkv
2015-03-26 18:13 - 2015-03-26 18:15 - 298543028 _____ () C:\Users\Richard\Downloads\law.and.order.svu.1617.hdtv-lol.mp4
2015-03-25 19:43 - 2015-03-25 19:43 - 00803672 _____ (Internet Prog Generic ) C:\Users\Richard\Downloads\Unconfirmed 791212.crdownload
2015-03-25 17:11 - 2015-03-25 17:11 - 00799400 _____ (Generic Installer ) C:\Users\Richard\Downloads\Unconfirmed 217413.crdownload
2015-03-25 17:06 - 2015-03-10 21:38 - 00227328 _____ (Microsoft Corporation) C:\Windows\system32\aepdu.dll
2015-03-25 17:06 - 2015-03-10 17:08 - 01107456 _____ (Microsoft Corporation) C:\Windows\system32\aeinv.dll
2015-03-25 17:06 - 2015-03-10 17:08 - 00943104 _____ (Microsoft Corporation) C:\Windows\system32\appraiser.dll
2015-03-25 17:06 - 2015-03-10 17:08 - 00760320 _____ (Microsoft Corporation) C:\Windows\system32\invagent.dll
2015-03-25 17:06 - 2015-03-10 17:08 - 00677888 _____ (Microsoft Corporation) C:\Windows\system32\generaltel.dll
2015-03-25 17:06 - 2015-03-10 17:08 - 00414208 _____ (Microsoft Corporation) C:\Windows\system32\devinv.dll
2015-03-25 17:06 - 2015-03-10 17:08 - 00030720 _____ (Microsoft Corporation) C:\Windows\system32\acmigration.dll
2015-03-24 13:43 - 2015-03-24 13:43 - 00799400 _____ (Generic Installer ) C:\Users\Richard\Downloads\java_runtime_enviroment_setup.exe
2015-03-23 19:37 - 2015-03-23 19:37 - 00803672 _____ (Internet Prog Generic ) C:\Users\Richard\Downloads\adobe_flash_setup (1).exe
2015-03-20 19:20 - 2015-03-20 20:11 - 1985441256 _____ () C:\Users\Richard\Downloads\SS14_720p_HDRIP_x264_AC3_TiTAN.mkv
2015-03-20 18:15 - 2015-03-20 18:15 - 00798032 _____ (Program ) C:\Users\Richard\Downloads\adobe_flash_setup.exe
2015-03-18 13:15 - 2015-03-18 13:15 - 00018109 _____ () C:\Users\Richard\Downloads\export.csv
2015-03-16 18:15 - 2015-03-16 18:38 - 1891031455 _____ () C:\Users\Richard\Downloads\The.Walking.Dead.S05E14.720p.HDTV.x264-KILLERS.mkv
2015-03-16 18:15 - 2015-03-16 18:15 - 00639768 _____ () C:\Users\Richard\Downloads\Unconfirmed 154214.crdownload
2015-03-15 18:04 - 2015-03-15 18:04 - 00144361 _____ () C:\Users\Richard\Downloads\Unconfirmed 636000.crdownload
2015-03-13 20:43 - 2015-03-13 20:43 - 00144363 _____ () C:\Users\Richard\Downloads\Unconfirmed 301339.crdownload
2015-03-12 18:53 - 2015-03-12 18:53 - 00144363 _____ () C:\Users\Richard\Downloads\Unconfirmed 775066.crdownload
 
==================== One Month Modified Files and Folders =======
 
(If an entry is included in the fixlist, the file\folder will be moved.)
 
2015-04-11 11:55 - 2014-04-22 21:50 - 00000000 ____D () C:\ProgramData\WRData
2015-04-11 11:54 - 2014-03-16 19:32 - 00003596 _____ () C:\Windows\System32\Tasks\Optimize Start Menu Cache Files-S-1-5-21-2206838592-3216189254-247454694-1001
2015-04-11 11:52 - 2013-10-24 22:18 - 01372190 _____ () C:\Windows\WindowsUpdate.log
2015-04-11 11:51 - 2014-03-16 19:28 - 00000000 ___DO () C:\Users\Richard\SkyDrive
2015-04-11 11:48 - 2014-12-12 21:29 - 00000926 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2015-04-11 11:47 - 2014-04-22 21:50 - 00000000 ____D () C:\Program Files\Webroot
2015-04-11 11:47 - 2013-09-22 20:24 - 00072376 _____ () C:\Windows\PFRO.log
2015-04-11 11:47 - 2013-08-22 09:46 - 00047558 _____ () C:\Windows\setupact.log
2015-04-11 11:47 - 2013-08-22 09:45 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2015-04-11 11:47 - 2013-08-22 08:25 - 00524288 ___SH () C:\Windows\system32\config\BBI
2015-04-11 11:41 - 2014-12-12 21:30 - 00000930 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2015-04-11 11:35 - 2013-08-22 08:25 - 00262144 ___SH () C:\Windows\system32\config\ELAM
2015-04-11 11:34 - 2013-08-22 10:36 - 00000000 ____D () C:\Windows\system32\sru
2015-04-11 11:20 - 2013-08-22 10:36 - 00000000 ___HD () C:\Windows\ELAMBKUP
2015-04-11 11:19 - 2014-03-16 20:00 - 00003946 _____ () C:\Windows\System32\Tasks\User_Feed_Synchronization-{1A84EB26-BE3F-4357-ABC1-323C0D5CAEB9}
2015-04-10 22:55 - 2014-11-26 19:10 - 00002025 _____ () C:\Users\Public\Desktop\Remote Control Server.lnk
2015-04-10 22:55 - 2014-11-26 19:10 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Remote Control Server
2015-04-10 20:24 - 2013-08-22 10:36 - 00000000 ____D () C:\Windows\AppReadiness
2015-04-09 22:22 - 2014-03-16 19:24 - 00000000 ____D () C:\Users\Richard
2015-04-05 20:36 - 2013-08-22 10:20 - 00000000 ____D () C:\Windows\CbsTemp
2015-04-03 12:41 - 2014-12-12 21:30 - 00002207 _____ () C:\Users\Public\Desktop\Google Chrome.lnk
2015-04-01 21:28 - 2014-03-21 22:37 - 00000000 ____D () C:\Users\Richard\AppData\Roaming\vlc
2015-03-25 18:07 - 2014-12-23 18:55 - 00000000 ____D () C:\Windows\system32\appraiser
2015-03-25 18:07 - 2014-07-10 18:59 - 00000000 ___SD () C:\Windows\system32\CompatTel
2015-03-24 21:17 - 2014-11-23 19:58 - 00000000 ____D () C:\Users\Richard\AppData\Roaming\Skype
2015-03-18 18:36 - 2013-09-22 20:26 - 00863592 _____ () C:\Windows\system32\PerfStringBackup.INI
2015-03-17 12:53 - 2014-04-16 19:55 - 00000000 ____D () C:\Program Files\Microsoft Office 15
2015-03-12 21:20 - 2013-08-22 10:36 - 00000000 ____D () C:\Windows\rescache
 
==================== Files in the root of some directories =======
 
2013-10-24 22:34 - 2013-10-24 22:34 - 0000000 ____H () C:\ProgramData\DP45977C.lfl
2014-03-16 19:39 - 2014-03-16 19:39 - 0000098 _____ () C:\ProgramData\Microsoft.SqlServer.Compact.351.64.bc
 
Some content of TEMP:
====================
C:\Users\Richard\AppData\Local\Temp\a-Dragon Assistant Application Update en_US 1.5.17.exe
C:\Users\Richard\AppData\Local\Temp\AcerPortalSetup.exe
C:\Users\Richard\AppData\Local\Temp\DAAppShutdown.exe
C:\Users\Richard\AppData\Local\Temp\DARestart.exe
C:\Users\Richard\AppData\Local\Temp\DeescalateStart.exe
C:\Users\Richard\AppData\Local\Temp\Dragon Assistant Application Update en_US 1.5.17.exe
C:\Users\Richard\AppData\Local\Temp\Dragon Assistant Core 1.1.19.exe
C:\Users\Richard\AppData\Local\Temp\fwfo.dll
C:\Users\Richard\AppData\Local\Temp\oct17BF.tmp.exe
C:\Users\Richard\AppData\Local\Temp\oct1D57.tmp.exe
C:\Users\Richard\AppData\Local\Temp\oct208F.tmp.exe
C:\Users\Richard\AppData\Local\Temp\oct2AF6.tmp.exe
C:\Users\Richard\AppData\Local\Temp\oct401.tmp.exe
C:\Users\Richard\AppData\Local\Temp\oct513A.tmp.exe
C:\Users\Richard\AppData\Local\Temp\oct6E90.tmp.exe
C:\Users\Richard\AppData\Local\Temp\oct820A.tmp.exe
C:\Users\Richard\AppData\Local\Temp\oct95FB.tmp.exe
C:\Users\Richard\AppData\Local\Temp\oct9AA1.tmp.exe
C:\Users\Richard\AppData\Local\Temp\octBC6C.tmp.exe
C:\Users\Richard\AppData\Local\Temp\octDFE0.tmp.exe
C:\Users\Richard\AppData\Local\Temp\octE2C0.tmp.exe
C:\Users\Richard\AppData\Local\Temp\octE91D.tmp.exe
C:\Users\Richard\AppData\Local\Temp\SkypeSetup.exe
C:\Users\Richard\AppData\Local\Temp\WRFirewallInstall.dll
 
 
==================== Bamital & volsnap Check =================
 
(There is no automatic fix for files that do not pass verification.)
 
C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed
 
 
LastRegBack: 2015-04-09 12:37
 
==================== End Of Log ============================
 
 
 
Additional scan result of Farbar Recovery Scan Tool (x64) Version: 11-03-2015
Ran by Richard at 2015-04-11 11:59:04
Running from C:\Users\Richard\Desktop
Boot Mode: Normal
==========================================================
 
 
==================== Security Center ========================
 
(If an entry is included in the fixlist, it will be removed.)
 
AV: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AV: avast! Antivirus (Enabled - Up to date) {17AD7D40-BA12-9C46-7131-94903A54AD8B}
AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: avast! Antivirus (Enabled - Up to date) {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}
 
==================== Installed Programs ======================
 
(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)
 
7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
Acer Ezel Sensor (HKLM\...\{8AB88082-5BBB-4D66-BF7C-561118D3827C}) (Version: 1.01.1019 - Acer Incorporated)
Acer Launch Manager (HKLM\...\{C18D55BD-1EC6-466D-B763-8EEDDDA9100E}) (Version: 8.00.8101 - Acer Incorporated)
Acer Media (HKLM-x32\...\{E9AF1707-3F3A-49E2-8345-4F2D629D0876}) (Version: 2.04.3002.6 - Acer Incorporated)
Acer Photo (HKLM-x32\...\{B5AD89F2-03D3-4206-8487-018298007DD0}) (Version: 2.04.3004.0 - Acer Incorporated)
Acer Power Management (HKLM\...\{91F52DE4-B789-42B0-9311-A349F10E5479}) (Version: 7.00.8100 - Acer Incorporated)
Acer Recovery Management (HKLM\...\{07F2005A-8CAC-4A4B-83A2-DA98A722CA61}) (Version: 6.00.8100 - Acer Incorporated)
Acer Remote Files (HKLM\...\{13885028-098C-4799-9B71-27DAC96502D5}) (Version: 1.02.3001 - Acer Incorporated)
Acer Screen Grasp (HKLM-x32\...\{84443E5D-0767-438B-B1C8-6A52FAB2101B}) (Version: 1.01.3003 - Acer Incorporated)
Acer Touch Tools (HKLM\...\{BB1F8130-3CB3-4896-9D28-770DFFFDE59C}) (Version: 1.00.3013 - Acer Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 15.0.0.249 - Adobe Systems Incorporated)
Amazon 1Button App (HKLM-x32\...\{0A7D6F3C-F2AB-48ED-BE23-99791BFF87D6}) (Version: 1.0.0.4 - Amazon)
AOP Framework (HKLM-x32\...\{4A37A114-702F-4055-A4B6-16571D4A5353}) (Version: 3.01.2008.3 - Acer Incorporated)
Avast Free Antivirus (HKLM-x32\...\Avast) (Version: 10.2.2215 - AVAST Software)
Broadcom 802.11 Network Adapter (HKLM\...\Broadcom 802.11 Network Adapter) (Version: 6.30.223.170 - Broadcom Corporation)
DivX Setup (HKLM-x32\...\DivX Setup) (Version: 2.6.3.88 - DivX, LLC)
Dolby Digital Plus Home Theater (HKLM\...\{7E3D8FA1-6092-469A-955B-68FC4A2C67CA}) (Version: 7.3.2.2 - Dolby Laboratories Inc)
Dragon Assistant version 1.5.17 (HKLM-x32\...\{D57A8269-3BE5-4D10-B882-64D0F2D448BF}_is1) (Version: 1.5.17 - Nuance Communications, Inc.)
eBay Worldwide (HKLM-x32\...\{91589413-6675-4C27-8AFC-EFB9103B90A5}) (Version: 2.4.0105 - OEM)
ETDWare PS/2-X64 11.6.27.201_WHQL (HKLM\...\Elantech) (Version: 11.6.27.201 - ELAN Microelectronic Corp.)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 41.0.2272.118 - Google Inc.)
Google Earth (HKLM-x32\...\{4D2A6330-2F8B-11E3-9C40-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Talk (remove only) (HKLM-x32\...\{226b64e8-dc75-4eea-a6c8-abcb496320f2}-Google Talk) (Version:  - )
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.26.9 - Google Inc.) Hidden
Identity Card (HKLM-x32\...\{3D9CB654-99AD-4301-89C6-0D12A790767C}) (Version: 2.00.8100 - Acer Incorporated)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 9.5.14.1724 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.3304 - Intel Corporation)
K-Lite Codec Pack 10.5.5 Full (HKLM-x32\...\KLiteCodecPack_is1) (Version: 10.5.5 - )
Live Updater (HKLM-x32\...\{EE26E302-876A-48D9-9058-3129E5B99999}) (Version: 2.00.8100 - Acer Incorporated)
Logitech Unifying Software 2.50 (HKLM\...\Logitech Unifying) (Version: 2.50.25 - Logitech)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office 365 - en-us (HKLM\...\O365HomePremRetail - en-us) (Version: 15.0.4701.1002 - Microsoft Corporation)
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Home and Student 2007 (HKLM-x32\...\HOMESTUDENTR) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SkyDrive (HKU\S-1-5-21-2206838592-3216189254-247454694-1001\...\SkyDriveSetup.exe) (Version: 16.4.6013.0910 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Nero BackItUp 12 Essentials OEM.a01 (HKLM-x32\...\{551AC8F2-FEA2-4B45-ACF7-C98681233CC9}) (Version: 12.5.01200 - Nero AG)
Nuance Speech Component DA-A en-US version 1.5.17 (HKLM-x32\...\{1CCBE73F-4948-4711-8D12-22E2FD65D706}_is1) (Version: 1.5.17 - Nuance Communications, Inc.)
Nuance Speech Component DA-C version 1.1.19 (HKLM-x32\...\{E97BA7A6-46FC-4EBF-B24A-B8362948C696}_is1) (Version: 1.1.19 - Nuance Communications, Inc.)
Nuance Speech Component DA-L en-US version 1.1.5 (HKLM-x32\...\{4C0C1E4E-D3B1-4496-98EC-DA14D45EC855}_is1) (Version: 1.1.5 - Nuance Communications, Inc.)
Office 15 Click-to-Run Extensibility Component (x32 Version: 15.0.4701.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (Version: 15.0.4701.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (x32 Version: 15.0.4701.1002 - Microsoft Corporation) Hidden
Office Addin (HKLM-x32\...\{6D2BBE1D-E600-4695-BA37-0B0E605542CC}) (Version: 2.02.2009 - Acer)
Paint.NET v3.5.11 (HKLM\...\{72EF03F5-0507-4861-9A44-D99FD4C41418}) (Version: 3.61.0 - dotPDN LLC)
Prerequisite installer (x32 Version: 12.0.0003 - Nero AG) Hidden
Punch! Home and Landscape (HKLM-x32\...\{C5CB89F4-5F97-41F1-BB64-CD17F3432E17}) (Version: 16.0.1 - Punch! Software)
Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 6.2.9200.29070 - Realtek Semiconductor Corp.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7027 - Realtek Semiconductor Corp.)
Realtek USB Fast Ethernet Controller All-In-One Windows Driver (HKLM-x32\...\{D2B61BE0-B18B-4091-81B4-F234F4C30DFD}) (Version: 8.11.808.2013 - Realtek)
Remote Control Server (HKLM-x32\...\{755C6515-9FEA-490C-B15E-22BB6519E57E}) (Version: 2.2.3.24 - Steppschuh)
Remote PC Agent (HKLM-x32\...\{82730AAC-04BA-4684-A63F-286FB9847C15}) (Version: 5.00.000 - RSUPPORT)
Sid Meier's Civilization V (HKLM-x32\...\Steam App 8930) (Version:  - 2K Games, Inc.)
Skype™ 6.21 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 6.21.104 - Skype Technologies S.A.)
Soluto (HKLM\...\{A40888FC-B545-46F3-8628-6AE98C1C75C6}) (Version: 1.3.1193.1 - Soluto)
StageLight (HKLM\...\StageLight) (Version: 1.1.0.4069 - Open Labs, LLC.)
Steam (HKLM-x32\...\Steam) (Version:  - Valve Corporation)
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
VC80CRTRedist - 8.0.50727.6195 (x32 Version: 1.2.0 - DivX, Inc) Hidden
Visual Studio 2005 Tools for Office Second Edition Runtime (HKLM-x32\...\Microsoft Visual Studio 2005 Tools for Office Runtime) (Version:  - Microsoft Corporation)
Visual Studio Tools for the Office system 3.0 Runtime (HKLM-x32\...\Visual Studio Tools for the Office system 3.0 Runtime) (Version:  - Microsoft Corporation)
Visual Studio Tools for the Office system 3.0 Runtime Service Pack 1 (KB949258) (HKLM-x32\...\{8FB53850-246A-3507-8ADE-0060093FFEA6}.KB949258) (Version: 1 - Microsoft Corporation)
VLC media player 2.1.3 (HKLM-x32\...\VLC media player) (Version: 2.1.3 - VideoLAN)
VUDU To Go (HKLM-x32\...\com.vudu.air.Downloader) (Version: 2.1.4 - Vudu)
VUDU To Go (x32 Version: 2.1.4 - Vudu) Hidden
WIDCOMM Bluetooth Software (HKLM\...\{C6D9ED03-6FCF-4410-9CB7-45CA285F9E11}) (Version: 12.0.0.7850 - Broadcom Corporation)
Winamp (HKLM-x32\...\Winamp) (Version: 5.666  - Nullsoft, Inc)
WinX DVD Ripper 5.6.0 (HKLM-x32\...\WinX DVD Ripper_is1) (Version:  - Digiarty Software, Inc.)
 
==================== Custom CLSID (selected items): ==========================
 
(If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.)
 
CustomCLSID: HKU\S-1-5-21-2206838592-3216189254-247454694-1001_Classes\CLSID\{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}\InprocServer32 -> C:\Users\Richard\AppData\Local\Microsoft\SkyDrive\16.4.6013.0910\amd64\SkyDriveShell64.dll (Microsoft Corporation)
CustomCLSID: HKU\S-1-5-21-2206838592-3216189254-247454694-1001_Classes\CLSID\{BBACC218-34EA-4666-9D7A-C78F2274A524}\InprocServer32 -> C:\Users\Richard\AppData\Local\Microsoft\SkyDrive\16.4.6013.0910\amd64\SkyDriveShell64.dll (Microsoft Corporation)
CustomCLSID: HKU\S-1-5-21-2206838592-3216189254-247454694-1001_Classes\CLSID\{F241C880-6982-4CE5-8CF7-7085BA96DA5A}\InprocServer32 -> C:\Users\Richard\AppData\Local\Microsoft\SkyDrive\16.4.6013.0910\amd64\SkyDriveShell64.dll (Microsoft Corporation)
CustomCLSID: HKU\S-1-5-21-2206838592-3216189254-247454694-1001_Classes\CLSID\{F8071786-1FD0-4A66-81A1-3CBE29274458}\InprocServer32 -> C:\Users\Richard\AppData\Local\Microsoft\SkyDrive\16.4.6013.0910\amd64\FileSyncApi64.dll (Microsoft Corporation)
 
==================== Restore Points  =========================
 
25-03-2015 18:06:36 Windows Update
01-04-2015 19:58:52 Scheduled Checkpoint
05-04-2015 20:35:05 Windows Update
11-04-2015 11:39:13 avast! antivirus system restore point
 
==================== Hosts content: ==========================
 
(If needed Hosts: directive could be included in the fixlist to reset Hosts.)
 
2013-08-22 08:25 - 2013-08-22 08:25 - 00000824 ____A C:\Windows\system32\Drivers\etc\hosts
 
==================== Scheduled Tasks (whitelisted) =============
 
(If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.)
 
Task: {0A482AF8-D510-4D75-B192-A986B7784545} - System32\Tasks\Launch Manager => C:\Program Files\Acer\Acer Launch Manager\LMLauncher.exe [2013-08-02] (Acer Incorporate)
Task: {0B19A8DF-5655-4FEF-9F0A-992D2EFDB27E} - System32\Tasks\Microsoft\Windows\Setup\gwx\launchtrayprocess => C:\Windows\system32\GWX\GWX.exe [2015-03-23] (Microsoft Corporation)
Task: {10C08023-CC64-4F8C-99F3-539CB7E31A59} - System32\Tasks\Acer Aspire R7 Tutorial => C:\ProgramData\OEM\Acer Aspire R7 Tutorial\EzelToastNotificationAgent.exe [2013-03-18] (acer)
Task: {11AEDFFB-0261-4E45-BC53-EB392622CF9D} - System32\Tasks\Power Management => C:\Program Files\Acer\Acer Power Management\ePowerTray.exe [2013-07-05] (Acer Incorporated)
Task: {19F2A30D-3BC1-4D72-993F-8E8241199774} - System32\Tasks\Microsoft\Office\Office Automatic Updates => C:\Program Files\Microsoft Office 15\ClientX64\OfficeC2RClient.exe [2015-02-10] (Microsoft Corporation)
Task: {1A847825-028C-4AEF-865A-618DE805901A} - System32\Tasks\prelauncher_First => C:\Program Files (x86)\Acer\Screen Grasp\InputTask.exe [2013-07-01] (Acer Incorporated)
Task: {217373BC-7606-44FE-BF6B-014AF1609142} - System32\Tasks\Ezel Sensor Behavior => C:\Program Files\Acer\Acer Ezel Sensor\Launcher.exe [2013-09-03] (Acer Incorporated)
Task: {2C3E710C-2BD5-42C2-9D63-8AE6646D36B5} - System32\Tasks\Microsoft\Windows\Setup\gwx\refreshgwxcontent => C:\Windows\system32\GWX\GWXConfigManager.exe [2015-03-23] (Microsoft Corporation)
Task: {4CD0D88B-2EF4-4B93-ABAC-99987A619C20} - System32\Tasks\Touch Tools Launcher => C:\Program Files\Acer\Acer Touch Tools\TouchToolsLauncher.exe [2013-08-24] (TODO: <Company name>)
Task: {5A0510B7-FBB4-476B-9FC5-ACA255A53D76} - System32\Tasks\Microsoft\Windows\RemovalTools\MRT_HB => C:\Windows\system32\MRT.exe [2015-03-10] (Microsoft Corporation)
Task: {749E8B80-236E-4FE8-A803-9EE89DBF362E} - System32\Tasks\avast! Emergency Update => C:\Program Files\AVAST Software\Avast\AvastEmUpdate.exe [2015-04-11] (Avast Software s.r.o.)
Task: {762AE931-F965-4FEC-8019-90C84A957F61} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2014-12-12] (Google Inc.)
Task: {7C823CD4-180D-44EC-BDD8-F7935114DFB7} - System32\Tasks\Recovery Management\Notification => C:\Program Files\Acer\Acer Recovery Management\Notification\Notification.exe [2013-07-10] (Acer Incorporated)
Task: {8240F525-26FA-4260-B1C3-BFDF78BDB99B} - System32\Tasks\ALU => C:\Program Files (x86)\Acer\Live Updater\updater.exe [2013-07-08] ()
Task: {8FEFF67C-ACDC-4AF7-9844-E678C26F259B} - System32\Tasks\Launch Screen Grasp_First => C:\Program Files (x86)\Acer\Screen Grasp\Launch Screen Grasp.exe [2013-08-12] (Acer Incorporated)
Task: {9E1B430D-6D7D-4872-851B-C45D38399102} - System32\Tasks\Microsoft\Office\Office Subscription Maintenance => C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesCommonx86\Microsoft Shared\OFFICE15\OLicenseHeartbeat.exe [2015-02-10] (Microsoft Corporation)
Task: {A0E7EB76-0442-4394-9ACD-DA686FBE2B7F} - System32\Tasks\Dolby Selector => C:\Program Files\Dolby Digital Plus\ddp.exe [2013-07-08] (Dolby Laboratories Inc.)
Task: {B8A887C8-1AEC-457D-91BA-DA0096FFCD49} - System32\Tasks\Microsoft\Windows\Setup\gwx\refreshgwxconfig => C:\Windows\system32\GWX\GWXConfigManager.exe [2015-03-23] (Microsoft Corporation)
Task: {C730ADF7-830E-47D4-8329-B72951AD5B86} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2014-12-12] (Google Inc.)
Task: {CE6CB567-630E-4F0B-A2E5-FDC5FED3B043} - System32\Tasks\ALUAgent => C:\Program Files (x86)\Acer\Live Updater\liveupdater_agent.exe [2013-01-22] ()
Task: {D92DF2A4-902B-45F6-80EF-5F70EDE67740} - System32\Tasks\Screen Grasp GestureDetection => C:\Program Files (x86)\Acer\Screen Grasp\GestureDetection.exe [2013-08-01] (Acer Incorporated)
Task: {D98945D3-8DFD-4BFB-9061-16E8FB7025D8} - System32\Tasks\Microsoft\Windows\Setup\gwx\runappraiser => C:\Windows\system32\GWX\GWXConfigManager.exe [2015-03-23] (Microsoft Corporation)
Task: {DBC09314-7223-4961-963E-F877A568B426} - System32\Tasks\Microsoft\Office\Office ClickToRun Service Monitor => C:\Program Files\Microsoft Office 15\ClientX64\OfficeC2RClient.exe [2015-02-10] (Microsoft Corporation)
Task: {EA7AA60D-3FC1-4AB3-B638-DC34D3367AD6} - System32\Tasks\Prelauncher => C:\Program Files (x86)\Acer\Screen Grasp\InputTask.exe [2013-07-01] (Acer Incorporated)
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
 
==================== Loaded Modules (whitelisted) ==============
 
2013-09-04 22:13 - 2013-09-04 22:13 - 00049368 _____ () C:\Program Files\WIDCOMM\Bluetooth Software\btwleapi.dll
2014-04-19 11:45 - 2014-05-20 08:19 - 00105640 _____ () C:\Program Files\Microsoft Office 15\ClientX64\ApiClient.dll
2013-01-29 14:28 - 2013-01-29 14:28 - 00109024 _____ () C:\Program Files\Soluto\PCGDllExportInspector.dll
2013-01-29 14:28 - 2013-01-29 14:28 - 00055352 ____R () C:\Program Files\Soluto\PCGDeviceScanLib.dll
2014-11-09 00:39 - 2014-11-09 00:39 - 00101376 _____ () C:\Windows\assembly\NativeImages_v4.0.30319_64\Windows.Management\5638c05aebdbb990686165fb14eb3c88\Windows.Management.ni.dll
2014-10-19 13:26 - 2014-10-19 13:26 - 01782784 _____ () C:\Windows\assembly\NativeImages_v4.0.30319_64\Windows.App640a3541#\3f4dc590466037f015f65bc07d1ea923\Windows.ApplicationModel.ni.dll
2014-11-11 20:24 - 2014-11-11 20:24 - 00207872 _____ () C:\Windows\assembly\NativeImages_v4.0.30319_64\Windows.System\a4efa88b742703220e527956d8ab4e84\Windows.System.ni.dll
2014-10-19 13:26 - 2014-10-19 13:26 - 00363520 _____ () C:\Windows\assembly\NativeImages_v4.0.30319_64\Windows.Foundation\6382e6f5ad8b7a9db4f5cd4817e70319\Windows.Foundation.ni.dll
2013-01-29 14:28 - 2013-01-29 14:28 - 00109024 _____ () c:\program files\soluto\PCGDllExportInspector.dll
2015-03-17 12:52 - 2015-01-27 10:29 - 08898720 _____ () C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\1033\GrooveIntlResource.dll
2013-07-08 20:53 - 2013-07-08 20:53 - 00052096 _____ () C:\Program Files\Dolby Digital Plus\Dolby.DDP.Controls_Desktop.dll
2014-01-10 00:26 - 2014-01-10 00:26 - 01861968 _____ () C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe
2015-04-11 11:41 - 2015-04-11 11:41 - 00104400 _____ () C:\Program Files\AVAST Software\Avast\log.dll
2015-04-11 11:41 - 2015-04-11 11:41 - 00081728 _____ () C:\Program Files\AVAST Software\Avast\JsonRpcServer.dll
2015-04-11 11:41 - 2015-04-11 11:41 - 02925568 _____ () C:\Program Files\AVAST Software\Avast\defs\15041100\algo.dll
2014-03-19 22:26 - 2013-12-10 13:52 - 00387984 _____ () C:\Program Files (x86)\Nuance\Dragon Assistant\Core\fl_core.dll
2014-03-19 22:26 - 2013-12-10 13:52 - 01165712 _____ () C:\Program Files (x86)\Nuance\Dragon Assistant\Core\vocon3200_asr.dll
2014-03-19 22:26 - 2013-12-10 13:52 - 00199056 _____ () C:\Program Files (x86)\Nuance\Dragon Assistant\Core\vocon3200_base.dll
2014-03-19 22:26 - 2013-12-10 13:52 - 01132944 _____ () C:\Program Files (x86)\Nuance\Dragon Assistant\Core\vocon3200_pron.dll
2014-03-19 22:26 - 2013-12-10 13:52 - 00035216 _____ () C:\Program Files (x86)\Nuance\Dragon Assistant\Core\vocon3200_platform.dll
2014-03-19 22:26 - 2013-12-10 13:52 - 00229264 _____ () C:\Program Files (x86)\Nuance\Dragon Assistant\Core\sdxg.dll
2013-10-24 22:53 - 2013-07-30 20:11 - 00088648 _____ () C:\Program Files (x86)\Acer\clear.fi plug-in\Clearfishellext.dll
2015-04-03 12:41 - 2015-03-30 16:07 - 01174856 _____ () C:\Program Files (x86)\Google\Chrome\Application\41.0.2272.118\libglesv2.dll
2015-04-03 12:41 - 2015-03-30 16:07 - 00080200 _____ () C:\Program Files (x86)\Google\Chrome\Application\41.0.2272.118\libegl.dll
2014-01-10 00:28 - 2014-01-10 00:28 - 00100688 _____ () C:\Program Files (x86)\DivX\DivX Update\DivXUpdateCheck.dll
2015-04-11 11:41 - 2015-04-11 11:41 - 40540672 _____ () C:\Program Files\AVAST Software\Avast\libcef.dll
2015-04-03 12:41 - 2015-03-30 16:07 - 09279304 _____ () C:\Program Files (x86)\Google\Chrome\Application\41.0.2272.118\pdf.dll
2013-10-24 22:29 - 2013-09-03 18:53 - 01242584 _____ () C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\ACE.dll
 
==================== Alternate Data Streams (whitelisted) =========
 
(If an entry is included in the fixlist, only the Alternate Data Streams will be removed.)
 
AlternateDataStreams: C:\Users\Richard\SkyDrive:ms-properties
 
==================== Safe Mode (whitelisted) ===================
 
(If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)
 
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\WRkrn => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\WRSVC => ""="Service"
 
==================== EXE Association (whitelisted) ===============
 
(If an entry is included in the fixlist, the default will be restored. None default entries will be removed.)
 
HKU\.DEFAULT\Software\Classes\.exe: exefile => "%1" %* <===== ATTENTION!
HKU\.DEFAULT\Software\Classes\exefile: "%1" %* <===== ATTENTION!
HKU\S-1-5-19\Software\Classes\.exe: exefile => "%1" %* <===== ATTENTION!
HKU\S-1-5-19\Software\Classes\exefile: "%1" %* <===== ATTENTION!
HKU\S-1-5-20\Software\Classes\.exe: exefile => "%1" %* <===== ATTENTION!
HKU\S-1-5-20\Software\Classes\exefile: "%1" %* <===== ATTENTION!
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\Software\Classes\.exe: exefile => "%1" %* <===== ATTENTION!
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\Software\Classes\exefile: "%1" %* <===== ATTENTION!
 
==================== Other Areas ============================
 
(Currently there is no automatic fix for this section.)
 
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\Control Panel\Desktop\\Wallpaper -> C:\Windows\Web\Wallpaper\acer01.jpg
DNS Servers: 192.168.0.1
 
==================== MSCONFIG/TASK MANAGER disabled items ==
 
(Currently there is no automatic fix for this section.)
 
 
==================== Accounts: =============================
 
Administrator (S-1-5-21-2206838592-3216189254-247454694-500 - Administrator - Disabled)
Guest (S-1-5-21-2206838592-3216189254-247454694-501 - Limited - Disabled)
Richard (S-1-5-21-2206838592-3216189254-247454694-1001 - Administrator - Enabled) => C:\Users\Richard
 
==================== Faulty Device Manager Devices =============
 
 
==================== Event log errors: =========================
 
Application errors:
==================
Error: (04/11/2015 11:49:15 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: rsautoup_.exe, version: 3.1.6.1, time stamp: 0x4eeb154e
Faulting module name: MSVCRT.dll, version: 7.0.9600.17415, time stamp: 0x54504b2e
Exception code: 0xc0000005
Fault offset: 0x0000f1ab
Faulting process id: 0xe60
Faulting application start time: 0xrsautoup_.exe0
Faulting application path: rsautoup_.exe1
Faulting module path: rsautoup_.exe2
Report Id: rsautoup_.exe3
Faulting package full name: rsautoup_.exe4
Faulting package-relative application ID: rsautoup_.exe5
 
Error: (04/11/2015 11:34:43 AM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program LiveComm.exe version 17.5.9600.20689 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: 934
 
Start Time: 01d0747487aeb05b
 
Termination Time: 4294967295
 
Application Path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20689_x64__8wekyb3d8bbwe\LiveComm.exe
 
Report Id: 7d94ca27-e068-11e4-829a-98b37fdabb69
 
Faulting package full name: microsoft.windowscommunicationsapps_17.5.9600.20689_x64__8wekyb3d8bbwe
 
Faulting package-relative application ID: ppleae38af2e007f4358a809ac99a64a67c1
 
Error: (04/11/2015 11:34:39 AM) (Source: Customer Experience Improvement Program) (EventID: 1008) (User: )
Description: 80070005
 
Error: (04/11/2015 11:33:32 AM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program backgroundTaskHost.exe version 6.3.9600.17415 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: e4c
 
Start Time: 01d0747487ac4d39
 
Termination Time: 4294967295
 
Application Path: C:\Windows\system32\backgroundTaskHost.exe
 
Report Id: 7c3cae0f-e068-11e4-829a-98b37fdabb69
 
Faulting package full name: Facebook.Facebook_1.4.0.9_x64__8xx8rvfyw5nnt
 
Faulting package-relative application ID: App
 
Error: (04/11/2015 11:23:44 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: rsautoup_.exe, version: 3.1.6.1, time stamp: 0x4eeb154e
Faulting module name: MSVCRT.dll, version: 7.0.9600.17415, time stamp: 0x54504b2e
Exception code: 0xc0000005
Fault offset: 0x0000f1ab
Faulting process id: 0xb9c
Faulting application start time: 0xrsautoup_.exe0
Faulting application path: rsautoup_.exe1
Faulting module path: rsautoup_.exe2
Report Id: rsautoup_.exe3
Faulting package full name: rsautoup_.exe4
Faulting package-relative application ID: rsautoup_.exe5
 
Error: (04/11/2015 11:17:48 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: rsautoup_.exe, version: 3.1.6.1, time stamp: 0x4eeb154e
Faulting module name: MSVCRT.dll, version: 7.0.9600.17415, time stamp: 0x54504b2e
Exception code: 0xc0000005
Fault offset: 0x0000f1ab
Faulting process id: 0x15f8
Faulting application start time: 0xrsautoup_.exe0
Faulting application path: rsautoup_.exe1
Faulting module path: rsautoup_.exe2
Report Id: rsautoup_.exe3
Faulting package full name: rsautoup_.exe4
Faulting package-relative application ID: rsautoup_.exe5
 
Error: (04/11/2015 11:17:11 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: rsautoup_.exe, version: 3.1.6.1, time stamp: 0x4eeb154e
Faulting module name: MSVCRT.dll, version: 7.0.9600.17415, time stamp: 0x54504b2e
Exception code: 0xc0000005
Fault offset: 0x0000f1ab
Faulting process id: 0x298
Faulting application start time: 0xrsautoup_.exe0
Faulting application path: rsautoup_.exe1
Faulting module path: rsautoup_.exe2
Report Id: rsautoup_.exe3
Faulting package full name: rsautoup_.exe4
Faulting package-relative application ID: rsautoup_.exe5
 
Error: (04/11/2015 02:27:01 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: rsautoup_.exe, version: 3.1.6.1, time stamp: 0x4eeb154e
Faulting module name: MSVCRT.dll, version: 7.0.9600.17415, time stamp: 0x54504b2e
Exception code: 0xc0000005
Fault offset: 0x0000f1ab
Faulting process id: 0x1b30
Faulting application start time: 0xrsautoup_.exe0
Faulting application path: rsautoup_.exe1
Faulting module path: rsautoup_.exe2
Report Id: rsautoup_.exe3
Faulting package full name: rsautoup_.exe4
Faulting package-relative application ID: rsautoup_.exe5
 
Error: (04/11/2015 02:26:58 AM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program LiveComm.exe version 17.5.9600.20689 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: 1344
 
Start Time: 01d0740fb539b891
 
Termination Time: 4294967295
 
Application Path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20689_x64__8wekyb3d8bbwe\LiveComm.exe
 
Report Id: 1ca7cb15-e01c-11e4-8299-804a330124eb
 
Faulting package full name: microsoft.windowscommunicationsapps_17.5.9600.20689_x64__8wekyb3d8bbwe
 
Faulting package-relative application ID: ppleae38af2e007f4358a809ac99a64a67c1
 
Error: (04/10/2015 11:19:17 PM) (Source: SideBySide) (EventID: 78) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_a9ed7f470139b3c1.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_a9ed7f470139b3c1.manifest2" on line C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_a9ed7f470139b3c1.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_a9ed7f470139b3c1.manifest.
Component 2: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_6240486fecbd8abb.manifest.
 
 
System errors:
=============
Error: (04/11/2015 11:48:51 AM) (Source: Service Control Manager) (EventID: 7022) (User: )
Description: The Dragon Assistant Core service hung on starting.
 
Error: (04/11/2015 11:23:59 AM) (Source: Service Control Manager) (EventID: 7022) (User: )
Description: The Dragon Assistant Core service hung on starting.
 
Error: (04/09/2015 08:56:55 PM) (Source: Service Control Manager) (EventID: 7022) (User: )
Description: The Dragon Assistant Core service hung on starting.
 
Error: (04/09/2015 08:55:47 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The McAfee Inc. mfeapfk service failed to start due to the following error: 
%%1243
 
Error: (04/09/2015 08:55:27 PM) (Source: EventLog) (EventID: 6008) (User: )
Description: The previous system shutdown at 12:26:24 PM on ‎4/‎9/‎2015 was unexpected.
 
Error: (04/09/2015 00:31:50 PM) (Source: Service Control Manager) (EventID: 7022) (User: )
Description: The Intel® Management and Security Application Local Management Service service hung on starting.
 
Error: (04/09/2015 00:27:35 PM) (Source: Service Control Manager) (EventID: 7022) (User: )
Description: The Dragon Assistant Core service hung on starting.
 
Error: (04/09/2015 00:26:30 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The McAfee Inc. mfeapfk service failed to start due to the following error: 
%%1243
 
Error: (04/09/2015 00:26:24 PM) (Source: EventLog) (EventID: 6008) (User: )
Description: The previous system shutdown at 7:52:27 AM on ‎4/‎9/‎2015 was unexpected.
 
Error: (04/08/2015 06:04:40 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The McAfee Inc. mfeapfk service failed to start due to the following error: 
%%1243
 
 
Microsoft Office Sessions:
=========================
 
CodeIntegrity Errors:
===================================
  Date: 2015-04-11 11:50:04.378
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-04-11 11:50:03.034
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-04-11 11:24:08.832
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-04-11 11:24:07.535
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-04-09 20:57:50.185
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-04-09 20:57:48.920
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-04-09 12:31:18.529
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-04-09 12:31:17.141
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-04-08 18:04:57.822
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-04-08 18:04:56.447
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.
 
 
==================== Memory info =========================== 
 
Processor: Intel® Core™ i5-4200U CPU @ 1.60GHz
Percentage of memory in use: 23%
Total physical RAM: 8072.27 MB
Available physical RAM: 6193.86 MB
Total Pagefile: 9352.27 MB
Available Pagefile: 7279.95 MB
Total Virtual: 131072 MB
Available Virtual: 131071.84 MB
 
==================== Drives ================================
 
Drive c: (Acer) (Fixed) (Total:914.19 GB) (Free:833.21 GB) NTFS
 
==================== MBR & Partition Table ==================
 
========================================================
Disk: 0 (Size: 931.5 GB) (Disk ID: 9F0A991A)
 
Partition: GPT Partition Type.
 
==================== End Of Log ============================

  • 0

#5
Essexboy

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OK lets now remove the remnants of Webroot

I have my laptop set up to default to Win7 desktop style but I can still press the window key to go to the tiled page/metro screen. I think I like it like this.

 

As you have a touch screen this is probably the best option a mix of both

After installing Avast and restarting my computer a message window popped up from Webroot asking if I wanted to allow Webroot to make changes to my computer, I selected no, not sure if I should go back through the Webroot uninstaller that you linked to or if this is normal?

 

This will no longer bother you after the fix

Also, after installing Avast, before my restart, my cursor disappeared again, but only when hovering over the Avast window, when hovering over the desktop it reappears.  When hovering over the Avast window options, you can tell it's there because the window buttons change color/ as if the mouse cursor is over them, but you can't see it.  I'm not sure what is causing this problem but it happens often. And I think it's when I use a combination of touch-screen and mouse pad.

 

Not sure about that one but I will ask around on the Avast forum

 

Once this has completed can you let me know of any outstanding problems
 

 

CAUTION : This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:
 

CreateRestorePoint:
HKLM-x32\...\Run: [WRSVC] => C:\Program Files\Webroot\WRSA.exe [817584 2015-04-08] (Webroot)
2015-03-25 19:43 - 2015-03-25 19:43 - 00803672 _____ (Internet Prog Generic ) C:\Users\Richard\Downloads\Unconfirmed 791212.crdownload
2015-03-25 17:11 - 2015-03-25 17:11 - 00799400 _____ (Generic Installer ) C:\Users\Richard\Downloads\Unconfirmed 217413.crdownload
2015-03-16 18:15 - 2015-03-16 18:15 - 00639768 _____ () C:\Users\Richard\Downloads\Unconfirmed 154214.crdownload
2015-03-15 18:04 - 2015-03-15 18:04 - 00144361 _____ () C:\Users\Richard\Downloads\Unconfirmed 636000.crdownload
2015-03-13 20:43 - 2015-03-13 20:43 - 00144363 _____ () C:\Users\Richard\Downloads\Unconfirmed 301339.crdownload
2015-03-12 18:53 - 2015-03-12 18:53 - 00144363 _____ () C:\Users\Richard\Downloads\Unconfirmed 775066.crdownload
2015-04-11 11:55 - 2014-04-22 21:50 - 00000000 ____D () C:\ProgramData\WRData
2015-04-11 11:47 - 2014-04-22 21:50 - 00000000 ____D () C:\Program Files\Webroot
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\WRkrn => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\WRSVC => ""="Service"
HKU\.DEFAULT\Software\Classes\.exe: exefile => "%1" %* <===== ATTENTION!
HKU\.DEFAULT\Software\Classes\exefile: "%1" %* <===== ATTENTION!
HKU\S-1-5-19\Software\Classes\.exe: exefile => "%1" %* <===== ATTENTION!
HKU\S-1-5-19\Software\Classes\exefile: "%1" %* <===== ATTENTION!
HKU\S-1-5-20\Software\Classes\.exe: exefile => "%1" %* <===== ATTENTION!
HKU\S-1-5-20\Software\Classes\exefile: "%1" %* <===== ATTENTION!
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\Software\Classes\.exe: exefile => "%1" %* <===== ATTENTION!
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\Software\Classes\exefile: "%1" %* <===== ATTENTION!
C:\Program Files\Webroot
EmptyTemp:
CMD: bitsadmin /reset /allusers


Save this as fixlist.txt, in the same location as FRST.exe
FRSTfix.JPG
Run FRST and press Fix
On completion a log will be generated please post that


  • 0

#6
rtb1980

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Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 11-03-2015

Ran by Richard at 2015-04-11 13:09:15 Run:1
Running from C:\Users\Richard\Desktop
Loaded Profiles: Richard (Available profiles: Richard)
Boot Mode: Normal
==============================================
 
Content of fixlist:
*****************
CreateRestorePoint:
HKLM-x32\...\Run: [WRSVC] => C:\Program Files\Webroot\WRSA.exe [817584 2015-04-08] (Webroot)
2015-03-25 19:43 - 2015-03-25 19:43 - 00803672 _____ (Internet Prog Generic ) C:\Users\Richard\Downloads\Unconfirmed 791212.crdownload
2015-03-25 17:11 - 2015-03-25 17:11 - 00799400 _____ (Generic Installer ) C:\Users\Richard\Downloads\Unconfirmed 217413.crdownload
2015-03-16 18:15 - 2015-03-16 18:15 - 00639768 _____ () C:\Users\Richard\Downloads\Unconfirmed 154214.crdownload
2015-03-15 18:04 - 2015-03-15 18:04 - 00144361 _____ () C:\Users\Richard\Downloads\Unconfirmed 636000.crdownload
2015-03-13 20:43 - 2015-03-13 20:43 - 00144363 _____ () C:\Users\Richard\Downloads\Unconfirmed 301339.crdownload
2015-03-12 18:53 - 2015-03-12 18:53 - 00144363 _____ () C:\Users\Richard\Downloads\Unconfirmed 775066.crdownload
2015-04-11 11:55 - 2014-04-22 21:50 - 00000000 ____D () C:\ProgramData\WRData
2015-04-11 11:47 - 2014-04-22 21:50 - 00000000 ____D () C:\Program Files\Webroot
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\WRkrn => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\WRSVC => ""="Service"
HKU\.DEFAULT\Software\Classes\.exe: exefile => "%1" %* <===== ATTENTION!
HKU\.DEFAULT\Software\Classes\exefile: "%1" %* <===== ATTENTION!
HKU\S-1-5-19\Software\Classes\.exe: exefile => "%1" %* <===== ATTENTION!
HKU\S-1-5-19\Software\Classes\exefile: "%1" %* <===== ATTENTION!
HKU\S-1-5-20\Software\Classes\.exe: exefile => "%1" %* <===== ATTENTION!
HKU\S-1-5-20\Software\Classes\exefile: "%1" %* <===== ATTENTION!
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\Software\Classes\.exe: exefile => "%1" %* <===== ATTENTION!
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\Software\Classes\exefile: "%1" %* <===== ATTENTION!
C:\Program Files\Webroot
EmptyTemp:
CMD: bitsadmin /reset /allusers
*****************
 
Restore point was successfully created.
HKLM\Software\WOW6432Node\Microsoft\Windows\CurrentVersion\Run\\WRSVC => value deleted successfully.
C:\Users\Richard\Downloads\Unconfirmed 791212.crdownload => Moved successfully.
C:\Users\Richard\Downloads\Unconfirmed 217413.crdownload => Moved successfully.
C:\Users\Richard\Downloads\Unconfirmed 154214.crdownload => Moved successfully.
C:\Users\Richard\Downloads\Unconfirmed 636000.crdownload => Moved successfully.
C:\Users\Richard\Downloads\Unconfirmed 301339.crdownload => Moved successfully.
C:\Users\Richard\Downloads\Unconfirmed 775066.crdownload => Moved successfully.
 
"C:\ProgramData\WRData" directory move:
 
Could not move "C:\ProgramData\WRData" directory. => Scheduled to move on reboot.
 
 
"C:\Program Files\Webroot" directory move:
 
Could not move "C:\Program Files\Webroot" directory. => Scheduled to move on reboot.
 
"HKLM\System\CurrentControlSet\Control\SafeBoot\Network\WRkrn" => Key deleted successfully.
"HKLM\System\CurrentControlSet\Control\SafeBoot\Network\WRSVC" => Key deleted successfully.
"HKU\.DEFAULT\Software\Classes\exefile" => Key deleted successfully.
"HKU\.DEFAULT\Software\Classes\.exe" => Key deleted successfully.
HKU\.DEFAULT\Software\Classes\exefile => Key not found. 
"HKU\S-1-5-19\Software\Classes\exefile" => Key deleted successfully.
"HKU\S-1-5-19\Software\Classes\.exe" => Key deleted successfully.
HKU\S-1-5-19\Software\Classes\exefile => Key not found. 
"HKU\S-1-5-20\Software\Classes\exefile" => Key deleted successfully.
"HKU\S-1-5-20\Software\Classes\.exe" => Key deleted successfully.
HKU\S-1-5-20\Software\Classes\exefile => Key not found. 
"HKU\S-1-5-21-2206838592-3216189254-247454694-1001\Software\Classes\exefile" => Key deleted successfully.
"HKU\S-1-5-21-2206838592-3216189254-247454694-1001\Software\Classes\.exe" => Key deleted successfully.
HKU\S-1-5-21-2206838592-3216189254-247454694-1001\Software\Classes\exefile => Key not found. 
 
"C:\Program Files\Webroot" directory move:
 
Could not move "C:\Program Files\Webroot" directory. => Scheduled to move on reboot.
 
 
=========  bitsadmin /reset /allusers =========
 
 
BITSADMIN version 3.0 [ 7.7.9600 ]
BITS administration utility.
© Copyright 2000-2006 Microsoft Corp.
 
BITSAdmin is deprecated and is not guaranteed to be available in future versions of Windows.
Administrative tools for the BITS service are now provided by BITS PowerShell cmdlets.
 
0 out of 0 jobs canceled.
 
========= End of CMD: =========
 
EmptyTemp: => Removed 14.4 GB temporary data.
 
=> Result of Scheduled Files to move (Boot Mode: Normal) (Date&Time: 2015-04-11 13:20:43)<=
 
C:\ProgramData\WRData => Is moved successfully.
C:\Program Files\Webroot => Is moved successfully.
C:\Program Files\Webroot => Is moved successfully.
 
==== End of Fixlog 13:20:43 ====
 
 
Seems to be running better now.  :) :)  Thank you!
 
Do you have any recommendations for a cookie/temp file cleaning program that I should run regularly or does Avast have that feature?
 
Also, the cursor disappearing problem is not Avast related, it happens randomly on various website and various programs.  Seems to happen a lot when using the DivX player too.  I might need to go to the Acer forum to try and find a fix for that, not sure, but I do appreciate you looking into it for me.  You are awesome!! 

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#7
Essexboy

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For cookie and temp file cleaning I use this small programme...But, if you only use IE then you can set that to clear on closing via internet options
Capture.JPG

Clear Cache/Temp Files
Download TFC by OldTimer to your desktop
  • Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  • It will close all programs when run, so make sure you have saved all your work before you begin.
  • Click the Start button to begin the process. Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. Let it run uninterrupted to completion.
  • Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.
Subject to no further problems :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset System Restore points:

Remove tools

Download and run Delfix
Select the options as shown
delfix.JPG

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Malwarebytes.

Update and run weekly to keep your system clean

Unchecky

Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme ;)

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe :wave:
  • 0

#8
rtb1980

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Done, done and done!  Thank you again for all of your help, I feel a lot better about the security of my laptop now.  I'll be sure to send you a "tip" as soon as I get paid Tuesday.

 

Have a great weekend!

Rich

 

.. and I'll be sure to report back in 24 hours as suggested..


Edited by rtb1980, 11 April 2015 - 04:08 PM.

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#9
Essexboy

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Many thanks and enjoy :)
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#10
Essexboy

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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