[Essexboy]

One thing to note Avast has different scan settings, a quick scan which is the initial install scan will automatically change to a full scan as soon as it detects either malware or a virus and the scan will appear to slow down

Everything will be placed in the virus chest
To Access that (the easy way )

Open the GUI right click the small set of bars as shown
Then click Virus chest... It will now appear on the front page

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Yes please, could you let me know what files it found

 

Stupid question but how do you I let you know this? Should I print screen it?

[fracm]

Yes please, could you let me know what files it found

 

Stupid question but how do you I let you know this? Should I print screen it?

[Essexboy]

If you could give one screenshot so that I can get a feel for what the malware was.. I feel that most will be adware type

[fracm]

Here it is. Should I do something else or is it ok to do the backup now? Thanks!

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[Essexboy]

Yep it zapped all the files we had already quarantined so that is excellent news

Prior to backing up lets remove all the tools and the quarantined files

As soon as delfix has completed you can delete it from your desktop and commence backing up


Remove tools

Download and run Delfix
Select the options as shown

[fracm]

Sorry for the late reply. I just had a crazy day. Anyway I thought everything was solved and in the process of all this somehow the Windows even decided to upgrade to Windows 8.1 which is nice and all that, but now I've realized that some of my privileges are still weird.

 

If I try to uninstall it I get a message saying I don't have sufficient access and that I should contact the system administrator, which doesn't make sense since I am the administrator and the only user on this computer. Could it be related with some security setting in one of the protection things? (This specific application is a torrent thing, hence why I am asking if it could be a security setting)

Edited by fracm, 14 April 2015 - 01:07 PM.

[Essexboy]

Yes it is probably crypto prevent as it does block areas of the appdata folder

Open cryptoprevent

Select none and apply

Uninstall the programme
Re-apply the protection and ensure that you agree to whitelisting files in temp folders

[Essexboy]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.