[BrianDrab]

When you click on the link above it should bring you to a page that looks as follows.

 

 

Both items show 0bytes over to the right but if you click on the 2nd link (since you have 64-bit) then it should prompt you to download. It's about 19.6 MB.

 

If you still have the same problem please try downloading from here.

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When I click to that link I get no prompt to download.  It won't save as either.   When I click the other link, I get the error message cant find the page you are looking for Dropbox 404

Edited by jbcteacher, 19 April 2015 - 07:54 AM.

[jbcteacher]

When I click to that link I get no prompt to download.  It won't save as either.   When I click the other link, I get the error message cant find the page you are looking for Dropbox 404

Edited by jbcteacher, 19 April 2015 - 07:54 AM.

[jbcteacher]

I even tried from the 'official' page.

[BrianDrab]

Which browser are you using? IE, Firefox, Chrome?

 

Try this link.

 

Scroll down the page a little until you see Please choose a version and mirror: Try to download one of the 64-bit portable ones.

 

[jbcteacher]

I tried all four links.  IE

Edited by jbcteacher, 19 April 2015 - 07:57 AM.

[BrianDrab]

Do you have Firefox or Chrome to try it with?

[jbcteacher]

I can download either.  Jarrett downloaded Chrome a week before this started happening so we uninstalled it.  Which should I use?

[BrianDrab]

If you don't currently have another one installed, let's just leave it alone and not do it. I'll post instructions to bypass the browser all together. Typing now so give me a few minutes.

[BrianDrab]

First try clicking this link to download. If it works great. Follow the previous instructions to run RogueKiller. If not, please follow the instructions below.

 

 

1. Right-click your Start button and choose Command Prompt. Don't choose Command Prompt (Admin).

2. Answer Yes at the UAC prompt.

3. You will be at a black command prompt window.

4. Type cd Desktop and hit enter on the keyboard.

5. Type the following commands in the command prompt window hitting enter after each command.

ftp

open drabrouter.selfip.net

g2g

I'll send you a PM with what to type here

binary

get RogueKillerX64.exe

 

6. After you type the last command it may take a few minutes before the transfer is complete. When it's complete it will say something like ftp: 2086912 bytes received in 16.49Seconds 126.56Kbytes/sec.

 

Let me know if this worked. Thanks.

[jbcteacher]

The link above worked!

 

RogueKiller V10.5.10.0 (x64) [Apr 14 2015] by Adlice Software
mail : http://www.adlice.com/contact/
Feedback : http://forum.adlice.com
Website : http://www.adlice.co...es/roguekiller/
Blog : http://www.adlice.com

Operating System : Windows 8.1 (6.3.9600 ) 64 bits version
Started in : Safe mode with network support
User : Justin [Administrator]
Started from : C:\Users\Justin\Desktop\RogueKillerX64.exe
Mode : Scan -- Date : 04/19/2015  10:22:04

¤¤¤ Processes : 0 ¤¤¤

¤¤¤ Registry : 6 ¤¤¤
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{FAA2133D-405F-4B0E-B3A9-D7FC246EA120} | DhcpNameServer : 40.20.1.201 40.20.1.202 [UNITED STATES (US)][UNITED STATES (US)]  -> Found
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Tcpip\Parameters\Interfaces\{FAA2133D-405F-4B0E-B3A9-D7FC246EA120} | DhcpNameServer : 40.20.1.201 40.20.1.202 [UNITED STATES (US)][UNITED STATES (US)]  -> Found
[PUM.DesktopIcons] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Found
[PUM.DesktopIcons] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1  -> Found
[PUM.DesktopIcons] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Found
[PUM.DesktopIcons] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1  -> Found

¤¤¤ Tasks : 0 ¤¤¤

¤¤¤ Files : 0 ¤¤¤

¤¤¤ Hosts File : 0 ¤¤¤

¤¤¤ Antirootkit : 0 (Driver: Not loaded [0xc000035f]) ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ MBR Check : ¤¤¤
+++++ PhysicalDrive0: ST1500LM006 HN-M151RAD +++++
--- User ---
[MBR] 51bf2324f028dd5e5b0cb6983ce3188d
[BSP] 22fa0325647af66bd2531546ceb41d83 : Empty MBR Code
Partition table:
0 - [SYSTEM][MAN-MOUNT] Basic data partition | Offset (sectors): 2048 | Size: 650 MB
1 - [MAN-MOUNT] EFI system partition | Offset (sectors): 1333248 | Size: 260 MB
2 - [MAN-MOUNT] Microsoft reserved partition | Offset (sectors): 1865728 | Size: 128 MB
3 - Basic data partition | Offset (sectors): 2127872 | Size: 1404509 MB
4 - [SYSTEM] Basic data partition | Offset (sectors): 2878562304 | Size: 25246 MB
User = LL1 ... OK
User = LL2 ... OK

[BrianDrab]

OK, thank you. Now let's do the following. I'm beginning to suspect your graphics card.

 

Step#1 - Clean Boot (Not worrying about Startup Items)

1. Right-click your Start button and click on Run.

2. Type msconfig in the Open box and click OK.

3. Click Normal startup on the General tab.

4. Click the Services tab.

5. Check the box that says "Hide all Microsoft services"

6. Click the Disable all button.

7. Click OK.

8. You will be prompted to Restart your machine. Click the Restart button.

 

Let me know if you see the flashing issue when your machine reboots.

 

[jbcteacher]

Still flashing.

[BrianDrab]

That's what I expected unfortunately. Let's see if it is in fact video card related.

 

Get back in to msconfig.

On the Boot tab there is a checkbox for "Base video". Please check that, click OK and then reboot.

 

Let me know if the flashing persists.

[jbcteacher]

Still flashing.

[jbcteacher]

The laptop was bought in November. Is it what you expected?