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Infected Computer running real slow and Firefox won't even run [So


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#16
scmba

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Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 18/4/2015
Scan Time: 15:55:52
Logfile: MBAM.txt
Administrator: Yes

Version: 2.00.4.1028
Malware Database: v2015.04.18.04
Rootkit Database: v2015.03.31.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: jojo

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 348820
Time Elapsed: 14 min, 15 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Warn
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 1
PUP.Optional.ClientConnect, C:\Users\jojo\Desktop\Kids Stuff\Audacity_TSV37N7WO.exe, No Action By User, [769d2a226d1d85b1785ff9e6be43a15f],

Physical Sectors: 0
(No malicious items detected)

(end)


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#17
scmba

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ESET Log:  seems awfully short - how do I get the log again if this is wrong:

 

[email protected] as CAB hook log:
OnlineScanner64.ocx - registred OK
OnlineScanner.ocx - registred OK
 


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#18
scmba

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should I run again?


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#19
pystryker

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should I run again?


I don't know why that happens with that log every so often, but it does. Run it one more time and let's see if it'll produce a normal log. Did it find anything while scanning?
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#20
scmba

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Ran again and it again didn't produce a new log.  Just this:

 

[email protected] as CAB hook log:
OnlineScanner64.ocx - registred OK
OnlineScanner.ocx - registred OK
 

 

Found one threat:  C:\Program Files (x86)\Avira\AntiVir Desktop\offercast_avirav7_.exe a variant of Win32/Bundled.Toolbar.Ask.D potentially unsafe application deleted (after the next restart) - quarantined
 


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#21
pystryker

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No worries, as the only item it found was already quarantined. Please run SecurityCheck and post the log, then we'll proceed. :thumbsup:
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#22
scmba

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 Results of screen317's Security Check version 1.00 
 Windows 7 Service Pack 1 x64 (UAC is enabled) 
 Internet Explorer 11 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
Avira Antivirus  
 Antivirus up to date!  (On Access scanning disabled!)
`````````Anti-malware/Other Utilities Check:`````````
 Adobe Flash Player 17.0.0.169 
 Adobe Reader 9 Adobe Reader out of Date!
````````Process Check: objlist.exe by Laurent```````` 
 Malwarebytes Anti-Malware mbamservice.exe 
 Malwarebytes Anti-Malware mbam.exe 
 Avira Antivir avgnt.exe
 Avira Antivir avguard.exe
 Malwarebytes Anti-Malware mbamscheduler.exe  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 1%
````````````````````End of Log``````````````````````
 


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#23
pystryker

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Looks good. :thumbsup:

Let's remove my tools, update Adobe Reader and subject to no further issues, we should be done. :)

Step 1: Tool Removal with Delfix and Creation of a clean restore point
  • Download Delfix from here
  • Ensure Remove disinfection tools is ticked
    Also tick:
    • Create registry backup
    • Purge system restore
    delfix.jpg
  • Click Run
The program will run for a few moments and then notepad will open with a log. Please paste the log in your next reply.
  • You can uninstall ESET Online Scanner at this time.
  • I recommend keeping Malwarebytes Anti-Malware installed. Make sure to update it and run it at least once a week. If it finds things such as PUP's (Potentially Unwanted Programs) you can delete those with no worries. However, if it finds something like a trojan, come see us
.


Step 2: Update Adobe Reader


Updating Adobe Reader
  • Malware will exploit any vulnerabilities it can find in outdated software. If you are using Adobe Reader for reading pdf files, try using FoxIt Reader. It is a very capable alternative to Adobe.
  • Please click here to download FoxIt Reader.
  • If you wish to continue to use Adobe Reader, then please update it by clicking here.
  • Please remember to uncheck the option to install McAfee's Security Suite.
Step 3: Tips, Information, and Optional Installation of Unchecky
  • Watch what you open in your emails. If you get an email from an unknown source with any attached files, do not open it.
  • Install and keep only one anti-virus on your machine. Update it and scan your machine with it at least once a week.
  • Be careful of the websites you visit.
  • When installing new programs, don't be "click happy" and click through the screens. Many programs come with adware in them and are set to install them by default. Several programs require that you uncheck or select no to prevent the installation. Take your time and read each screen as you go. :)
To help protect yourself while on the web, I recommend you read How did I get infected in the first place?


Installation of Unchecky

This is a very good little program that will automatically uncheck any boxes during a software installation. This helps prevent the software from installing any malware that is by default checked while the program is being installed.

Click here to be taken to Unchecky.com

Click the very large Download button.

Click Save

Once downloaded, double click the program (Vista, Win 7, and 8, right click and Run as Administrator)

Once open, click the Install button.


unchecky1_zps667e512d.jpg


Then click Finish

unchecky2_zpsca4e7d0d.jpg


Unchecky is now installed and will help you keep unwanted check boxes unchecked. :thumbsup:


Things I need to see in your next post

Delfix Log

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#24
scmba

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Thank You!!!


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#25
pystryker

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You're quite welcome. Did Delfix run ok and produce the log? I'd like to make sure I didn't leave anything behind. :)
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#26
pystryker

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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