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RealPlayerCloud [Closed]


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#31
sari

sari

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Try saving it somewhere other than the desktop. Save it to Documents > Pictures, for example, assuming that you can still access that now.


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#32
krisky

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Is it possible to remove the hidden files manually as was suggested when I first wrote to you?
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#33
Aura

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It's possible, but we don't know if you have the content of these folders backed up. So if we delete them, you could loose their content forever.
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#34
JSntgRvr

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Welcome :)

 

Your topic has been moved to the Malware Removal Forum for a review.

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Make sure that under Optional Scans, there is a checkmark on Addition.txt.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The tool will also produce another log (Addition.txt ). Please attach this to your reply.

 


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#35
JSntgRvr

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.


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