Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

aspire 5741 running insanely slow [Solved]


  • This topic is locked This topic is locked

#1
hoopdub2

hoopdub2

    Member

  • Member
  • PipPip
  • 74 posts

Ahoy computer gurus, I have had this lap top from my mum, she was going to throw it out due to it getting so slow, but I thought id give it a run on here and see what you legends say.

 

basically its running realy slow, programs take an age to open. heres the logs

 

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 24-04-2015
Ran by Mary (administrator) on MARY-PC on 26-04-2015 10:47:09
Running from C:\Users\Mary\Desktop
Loaded Profiles: Mary (Available profiles: Mary)
Platform: Windows 7 Home Premium Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 11 (Default browser: Chrome)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo...very-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(Microsoft Corporation) C:\Windows\System32\wlanext.exe
(Microsoft Corporation) C:\Program Files (x86)\Skype\Toolbars\AutoUpdate\SkypeC2CAutoUpdateSvc.exe
(Microsoft Corporation) C:\Program Files (x86)\Skype\Toolbars\PNRSvc\SkypeC2CPNRSvc.exe
(Dritek System Inc.) C:\Program Files (x86)\Launch Manager\dsiwmis.exe
(Acer Incorporated) C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe
(SEIKO EPSON CORPORATION) C:\ProgramData\EPSON\EPW!3 SSRP\E_S40STB.EXE
(SEIKO EPSON CORPORATION) C:\ProgramData\EPSON\EPW!3 SSRP\E_S40RPB.EXE
(Acer Incorporated) C:\Program Files (x86)\Acer\Registration\GregHSRW.exe
(LeapFrog Enterprises, Inc.) C:\Users\Mary\Desktop\New folder (3)\LeapFrog Connect\CommandService.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
(McAfee, Inc.) C:\Program Files (x86)\McAfee\SiteAdvisor\mcsacore.exe
(McAfee, Inc.) C:\Program Files (x86)\Common Files\McAfee\McProxy\McProxy.exe
(McAfee, Inc.) C:\Program Files\McAfee\VirusScan\Mcshield.exe
(McAfee, Inc.) C:\Program Files (x86)\McAfee\MPF\MpfSrv.exe
(McAfee, Inc.) C:\Program Files (x86)\McAfee\MSK\msksrver.exe
(NewTech Infosystems, Inc.) C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe
(NewTech Infosystems, Inc.) C:\Program Files (x86)\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe
() C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe
(Microsoft Corporation) C:\Windows\SysWOW64\rundll32.exe
(Microsoft Corporation) C:\Windows\System32\rundll32.exe
(Acer) C:\Program Files\Acer\Acer Updater\UpdaterService.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
(Google Inc.) C:\Program Files (x86)\Google\Update\1.3.26.9\GoogleCrashHandler.exe
(Google Inc.) C:\Program Files (x86)\Google\Update\1.3.26.9\GoogleCrashHandler64.exe
(McAfee, Inc.) C:\Program Files (x86)\McAfee\MSC\mcmscsvc.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
(McAfee, Inc.) C:\Program Files (x86)\McAfee.com\Agent\mcagent.exe
(Acer Incorporated) C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe
(Egis Technology Inc.) C:\Program Files (x86)\EgisTec\MyWinLocker 3\x86\mwlDaemon.exe
(Intel Corporation) C:\Windows\System32\igfxtray.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxsrvc.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
(EasyBits Software AS) C:\ProgramData\GameXN\GameXNGO.exe
(McAfee, Inc.) C:\Program Files\McAfee Security Scan\3.8.150\SSScheduler.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
(Egis Technology Inc.) C:\Program Files (x86)\EgisTec Egis Software Update\EgisUpdate.exe
(NewTech Infosystems, Inc.) C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe
(Dritek System Inc.) C:\Program Files (x86)\Launch Manager\LManager.exe
(LeapFrog Enterprises, Inc.) C:\Users\Mary\Desktop\New folder (3)\LeapFrog Connect\Monitor.exe
(RealNetworks, Inc.) C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe
(Intel Corporation) C:\Windows\System32\igfxext.exe
(Dritek System Inc.) C:\Program Files (x86)\Launch Manager\MMDx64Fx.exe
(Dritek System Inc.) C:\Program Files (x86)\Launch Manager\LMworker.exe
(Acer Incorporated) C:\Program Files\Acer\Acer ePower Management\ePowerEvent.exe
(McAfee, Inc.) C:\Program Files (x86)\McAfee\VirusScan\mcsysmon.exe
(McAfee, Inc.) C:\Program Files (x86)\Common Files\McAfee\MNA\McNASvc.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe

==================== Registry (Whitelisted) ==================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [RtHDVCpl] => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [9913376 2009-12-29] (Realtek Semiconductor)
HKLM\...\Run: [Acer ePower Management] => C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe [832544 2010-01-18] (Acer Incorporated)
HKLM\...\Run: [mwlDaemon] => C:\Program Files (x86)\EgisTec\MyWinLocker 3\x86\mwlDaemon.exe [349480 2009-09-10] (Egis Technology Inc.)
HKLM\...\Run: [SynTPEnh] => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [1890088 2009-12-10] (Synaptics Incorporated)
HKLM\...\Run: [PLD_FrameworkRun] => c:\windows\system32\oem\_NowIntoDT.vbs
HKLM-x32\...\Run: [IAStorIcon] => C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe [284696 2009-12-24] (Intel Corporation)
HKLM-x32\...\Run: [EgisTecLiveUpdate] => C:\Program Files (x86)\EgisTec Egis Software Update\EgisUpdate.exe [199464 2009-08-04] (Egis Technology Inc.)
HKLM-x32\...\Run: [BackupManagerTray] => C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe [265984 2010-01-13] (NewTech Infosystems, Inc.)
HKLM-x32\...\Run: [NortonOnlineBackupReminder] => C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe [588648 2009-07-25] (Symantec Corporation)
HKLM-x32\...\Run: [LManager] => C:\Program Files (x86)\Launch Manager\LManager.exe [1287760 2010-01-22] (Dritek System Inc.)
HKLM-x32\...\Run: [mcagent_exe] => C:\Program Files (x86)\McAfee.com\Agent\mcagent.exe [1218008 2010-06-10] (McAfee, Inc.)
HKLM-x32\...\Run: [GrooveMonitor] => C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe [30040 2009-02-26] (Microsoft Corporation)
HKLM-x32\...\Run: [Monitor] => C:\Users\Mary\Desktop\New folder (3)\LeapFrog Connect\Monitor.exe [298616 2013-04-01] (LeapFrog Enterprises, Inc.)
HKLM-x32\...\Run: [TkBellExe] => c:\program files (x86)\real\realplayer\Update\realsched.exe [295512 2013-06-23] (RealNetworks, Inc.)
Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)
HKU\S-1-5-21-982955010-2966400737-2978171777-1000\...\Run: [GameXN GO] => C:\ProgramData\GameXN\GameXNGO.exe [347008 2011-10-01] (EasyBits Software AS)
HKU\S-1-5-21-982955010-2966400737-2978171777-1000\...\Run: [EPSON SX410 Series] => C:\Windows\system32\spool\DRIVERS\x64\3\E_IATIFCE.EXE [223232 2008-10-01] (SEIKO EPSON CORPORATION)
HKU\S-1-5-21-982955010-2966400737-2978171777-1000\...\Run: [swg] => C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [39408 2010-01-16] (Google Inc.)
HKU\S-1-5-21-982955010-2966400737-2978171777-1000\Control Panel\Desktop\\SCRNSAVE.EXE -> C:\Windows\system32\PhotoScreensaver.scr [477696 2010-11-20] (Microsoft Corporation)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\McAfee Security Scan Plus.lnk [2013-11-13]
ShortcutTarget: McAfee Security Scan Plus.lnk -> C:\Program Files\McAfee Security Scan\3.8.150\SSScheduler.exe (McAfee, Inc.)
ShellIconOverlayIdentifiers: [egisPSDP] -> {30A0A3F6-38AC-4C53-BB8B-0D95238E25BA} => C:\Program Files (x86)\EgisTec\MyWinLocker 3\x64\psdprotect.dll [2009-09-10] (Egis Technology Inc.)
ShellIconOverlayIdentifiers-x32: [egisPSDP] -> {30A0A3F6-38AC-4C53-BB8B-0D95238E25BA} => C:\Program Files (x86)\EgisTec\MyWinLocker 3\x86\psdprotect.dll [2009-09-10] (Egis Technology Inc.)

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

HKU\S-1-5-21-982955010-2966400737-2978171777-1000\Software\Microsoft\Internet Explorer\Main,Start Page = http://homepage.acer...54z115t44j2j21o
HKU\S-1-5-21-982955010-2966400737-2978171777-1000\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.acer...54z115t44j2j21o
URLSearchHook: HKU\S-1-5-21-982955010-2966400737-2978171777-1000 - McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll (McAfee, Inc.)
URLSearchHook: HKU\S-1-5-21-982955010-2966400737-2978171777-1000 - McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
SearchScopes: HKLM-x32 -> DefaultScope {67A2568C-7A0A-4EED-AECC-B5405DE63B64} URL = http://www.google.co...ng}&rlz=1I7ACAW
SearchScopes: HKLM-x32 -> {67A2568C-7A0A-4EED-AECC-B5405DE63B64} URL = http://www.google.co...ng}&rlz=1I7ACAW
SearchScopes: HKU\.DEFAULT -> DefaultScope {A8F265DE-CBCC-44F8-9620-BF1F349A1029} URL = http://uk.search.yah...&p={SearchTerms}
SearchScopes: HKU\.DEFAULT -> {A8F265DE-CBCC-44F8-9620-BF1F349A1029} URL = http://uk.search.yah...&p={SearchTerms}
SearchScopes: HKU\S-1-5-21-982955010-2966400737-2978171777-1000 -> DefaultScope {5E4A9C53-DB57-48FF-BE5F-6582551BB522} URL = https://uk.search.ya...&p={searchTerms}
SearchScopes: HKU\S-1-5-21-982955010-2966400737-2978171777-1000 -> {5E4A9C53-DB57-48FF-BE5F-6582551BB522} URL = https://uk.search.ya...&p={searchTerms}
SearchScopes: HKU\S-1-5-21-982955010-2966400737-2978171777-1000 -> {67A2568C-7A0A-4EED-AECC-B5405DE63B64} URL = http://www.google.co...AW_enGB386GB389
BHO: McAfee Phishing Filter -> {27B4851A-3207-45A2-B947-BE8AFE6163AB} -> c:\Program Files (x86)\McAfee\MSK\mskapbho64.dll [2009-10-02] ()
BHO: scriptproxy -> {7DB2D5A0-7241-4E79-B68D-6309F01C5231} -> C:\Program Files\McAfee\VirusScan\scriptsn.dll [2010-02-17] (McAfee, Inc.)
BHO: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll [2015-04-03] (Google Inc.)
BHO: Skype Click to Call for Internet Explorer -> {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} -> C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll [2014-07-14] (Microsoft Corporation)
BHO: McAfee SiteAdvisor BHO -> {B164E929-A1B6-4A06-B104-2CD0E90A88FF} -> c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll [2015-03-11] (McAfee, Inc.)
BHO-x32: MSS+ Identifier -> {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} -> C:\Program Files\McAfee Security Scan\3.8.150\McAfeeMSS_IE.dll [2014-04-09] (McAfee, Inc.)
BHO-x32: McAfee Phishing Filter -> {27B4851A-3207-45A2-B947-BE8AFE6163AB} -> c:\Program Files (x86)\McAfee\MSK\mskapbho.dll [2009-10-02] ()
BHO-x32: RealNetworks Download and Record Plugin for Internet Explorer -> {3049C3E9-B461-4BC5-8870-4C09146192CA} -> C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll [2013-04-16] (RealDownloader)
BHO-x32: No Name -> {5C255C8A-E604-49b4-9D64-90988571CECB} ->  No File
BHO-x32: Groove GFS Browser Helper -> {72853161-30C5-4D22-B7F9-0BBC1D38A37E} -> C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll [2009-02-26] (Microsoft Corporation)
BHO-x32: scriptproxy -> {7DB2D5A0-7241-4E79-B68D-6309F01C5231} -> c:\Program Files (x86)\McAfee\VirusScan\scriptsn.dll [2010-02-17] (McAfee, Inc.)
BHO-x32: Windows Live Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2009-01-22] (Microsoft Corporation)
BHO-x32: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll [2015-04-03] (Google Inc.)
BHO-x32: Skype Click to Call for Internet Explorer -> {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} -> C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll [2014-07-14] (Microsoft Corporation)
BHO-x32: McAfee SiteAdvisor BHO -> {B164E929-A1B6-4A06-B104-2CD0E90A88FF} -> c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll [2015-03-11] (McAfee, Inc.)
Toolbar: HKLM - McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll [2015-03-11] (McAfee, Inc.)
Toolbar: HKLM - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll [2015-04-03] (Google Inc.)
Toolbar: HKLM-x32 - McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll [2015-03-11] (McAfee, Inc.)
Toolbar: HKLM-x32 - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll [2015-04-03] (Google Inc.)
Toolbar: HKU\S-1-5-21-982955010-2966400737-2978171777-1000 -> Google Toolbar - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll [2015-04-03] (Google Inc.)
DPF: HKLM-x32 {C345E174-3E87-4F41-A01C-B066A90A49B4} http://trial.trymicr...osoft/wrc32.ocx
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll [2015-03-11] (McAfee, Inc.)
Handler-x32: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll [2015-03-11] (McAfee, Inc.)
Handler-x32: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files (x86)\Windows Live\Messenger\msgrapp.14.0.8089.0726.dll [2009-07-26] (Microsoft Corporation)
Handler-x32: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files (x86)\Windows Live\Messenger\msgrapp.14.0.8089.0726.dll [2009-07-26] (Microsoft Corporation)
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll [2015-03-11] (McAfee, Inc.)
Handler-x32: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll [2015-03-11] (McAfee, Inc.)
Handler-x32: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll [2013-02-26] (Skype Technologies)
Handler: skypec2c - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll [2014-07-14] (Microsoft Corporation)
Handler-x32: skypec2c - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll [2014-07-14] (Microsoft Corporation)
Tcpip\Parameters: [DhcpNameServer] 192.168.0.1

FireFox:
========
FF Plugin: @adobe.com/FlashPlayer -> C:\Windows\system32\Macromed\Flash\NPSWF64_17_0_0_169.dll [2015-04-25] ()
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.30514.0\npctrl.dll [2014-05-13] ( Microsoft Corporation)
FF Plugin-x32: @adobe.com/FlashPlayer -> C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_17_0_0_169.dll [2015-04-25] ()
FF Plugin-x32: @Google.com/GoogleEarthPlugin -> C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll [2013-10-07] (Google)
FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.30514.0\npctrl.dll [2014-05-13] ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=14.0.8081.0709 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll [2009-07-10] (Microsoft Corporation)
FF Plugin-x32: @real.com/nppl3260;version=16.0.2.32 -> c:\program files (x86)\real\realplayer\Netscape6\nppl3260.dll [2013-06-23] (RealNetworks, Inc.)
FF Plugin-x32: @real.com/nprndlchromebrowserrecordext;version=1.3.2 -> C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlchromebrowserrecordext.dll [2013-04-16] (RealNetworks, Inc.)
FF Plugin-x32: @real.com/nprndlhtml5videoshim;version=1.3.2 -> C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlhtml5videoshim.dll [2013-04-16] (RealNetworks, Inc.)
FF Plugin-x32: @real.com/nprndlpepperflashvideoshim;version=1.3.2 -> C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlpepperflashvideoshim.dll [2013-04-16] (RealNetworks, Inc.)
FF Plugin-x32: @real.com/nprpplugin;version=16.0.2.32 -> c:\program files (x86)\real\realplayer\Netscape6\nprpplugin.dll [2013-06-23] (RealPlayer)
FF Plugin-x32: @realnetworks.com/npdlplugin;version=1 -> C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\npdlplugin.dll [2013-04-16] (RealDownloader)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.26.9\npGoogleUpdate3.dll [2015-02-07] (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.26.9\npGoogleUpdate3.dll [2015-02-07] (Google Inc.)
FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll [2014-12-03] (Adobe Systems Inc.)
FF HKLM-x32\...\Firefox\Extensions: [{4ED1F68A-5463-4931-9384-8FFF5ED91D92}] - C:\Program Files (x86)\McAfee\SiteAdvisor
FF Extension: McAfee SiteAdvisor - C:\Program Files (x86)\McAfee\SiteAdvisor [2010-01-16]
FF HKLM-x32\...\Firefox\Extensions: [{97E22097-9A2F-45b1-8DAF-36AD648C7EF4}] - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext
FF HKLM-x32\...\Firefox\Extensions: [{ABDE892B-13A8-4d1b-88E6-365A6E755758}] - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext
FF HKLM-x32\...\Firefox\Extensions: [{FCE04E1F-9378-4f39-96F6-5689A9159E45}] - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\Firefox\Ext
FF Extension: RealDownloader - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\Firefox\Ext [2013-06-23]

Chrome:
=======
CHR HomePage: Default -> hxxp://www.google.com/
CHR StartupUrls: Default -> "hxxp://www.google.com/"
CHR DefaultSearchKeyword: Default -> mcafee
CHR DefaultSearchURL: Default -> https://uk.search.ya...&p={searchTerms}
CHR DefaultSuggestURL: Default ->
CHR Plugin: (Chrome PDF Viewer) - C:\Program Files (x86)\Google\Chrome\Application\37.0.2062.120\pdf.dll No File
CHR Plugin: (Google Gears 0.5.33.0) - C:\Program Files (x86)\Google\Chrome\Application\37.0.2062.120\gears.dll No File
CHR Plugin: (Shockwave Flash) - C:\Program Files (x86)\Google\Chrome\Application\37.0.2062.120\gcswf32.dll No File
CHR Plugin: (McSimpleChromePlugin Dynamic Link Library) - C:\Users\Mary\AppData\Local\Google\Chrome\User Data\Default\Extensions\fheoggkfdfchfphceeifdbepaooicaho\3.11.118.1_0\McChPlg.dll No File
CHR Plugin: (Adobe Acrobat) - C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Browser\nppdf32.dll No File
CHR Plugin: (Google Update) - C:\Program Files (x86)\Google\Update\1.2.183.23\npGoogleOneClick8.dll No File
CHR Plugin: (Windows Live® Photo Gallery) - C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
CHR Plugin: (Silverlight Plug-In) - c:\Program Files (x86)\Microsoft Silverlight\4.0.50917.0\npctrl.dll No File
CHR Plugin: (Default Plug-in) - default_plugin No File
CHR Profile: C:\Users\Mary\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Google Voice Search Hotword (Beta)) - C:\Users\Mary\AppData\Local\Google\Chrome\User Data\Default\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn [2014-07-13]
CHR Extension: (SiteAdvisor) - C:\Users\Mary\AppData\Local\Google\Chrome\User Data\Default\Extensions\fheoggkfdfchfphceeifdbepaooicaho [2010-09-28]
CHR Extension: (RealDownloader) - C:\Users\Mary\AppData\Local\Google\Chrome\User Data\Default\Extensions\idhngdhcfkoamngbedgpaokgjbnpdiji [2013-12-27]
CHR Extension: (Google Wallet) - C:\Users\Mary\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2013-12-27]
CHR HKLM\...\Chrome\Extension: [fheoggkfdfchfphceeifdbepaooicaho] - C:\Program Files (x86)\McAfee\SiteAdvisor\McChPlg.crx [2015-04-25]
CHR HKLM-x32\...\Chrome\Extension: [bopakagnckmlgajfccecajhnimjiiedh] - http://clients2.goog...ice/update2/crx
CHR HKLM-x32\...\Chrome\Extension: [fheoggkfdfchfphceeifdbepaooicaho] - C:\Program Files (x86)\McAfee\SiteAdvisor\McChPlg.crx [2015-04-25]
CHR HKLM-x32\...\Chrome\Extension: [idhngdhcfkoamngbedgpaokgjbnpdiji] - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\Chrome\Ext\realdownloader.crx [2013-04-16]
CHR HKLM-x32\...\Chrome\Extension: [lifbcibllhkdhoafpjfnlhfpfgnpldfl] - C:\Program Files (x86)\Skype\Toolbars\ChromeExtension\skype_chrome_extension.crx [2014-07-14]

==================== Services (Whitelisted) =================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R2 c2cautoupdatesvc; C:\Program Files (x86)\Skype\Toolbars\AutoUpdate\SkypeC2CAutoUpdateSvc.exe [1390176 2014-07-14] (Microsoft Corporation)
R2 c2cpnrsvc; C:\Program Files (x86)\Skype\Toolbars\PNRSvc\SkypeC2CPNRSvc.exe [1767520 2014-07-14] (Microsoft Corporation)
R2 LeapFrog Connect Device Service; C:\Users\Mary\Desktop\New folder (3)\LeapFrog Connect\CommandService.exe [7393912 2013-04-01] (LeapFrog Enterprises, Inc.)
R2 McAfee SiteAdvisor Service; C:\Program Files (x86)\McAfee\SiteAdvisor\McSACore.exe [154856 2015-04-10] (McAfee, Inc.)
S3 McComponentHostService; C:\Program Files\McAfee Security Scan\3.8.150\McCHSvc.exe [289256 2014-04-09] (McAfee, Inc.)
R2 mcmscsvc; C:\Program Files (x86)\McAfee\MSC\mcmscsvc.exe [865832 2010-06-10] (McAfee, Inc.)
R2 McNASvc; c:\Program Files (x86)\Common Files\McAfee\MNA\McNASvc.exe [2482848 2009-07-07] (McAfee, Inc.)
S3 McODS; C:\Program Files\McAfee\VirusScan\mcods.exe [696848 2010-02-24] (McAfee, Inc.)
R2 McProxy; c:\Program Files (x86)\Common Files\McAfee\McProxy\McProxy.exe [359952 2009-07-08] (McAfee, Inc.)
R2 McShield; C:\Program Files\McAfee\VirusScan\Mcshield.exe [155456 2010-02-17] (McAfee, Inc.)
R3 McSysmon; C:\Program Files (x86)\McAfee\VirusScan\mcsysmon.exe [606736 2010-02-17] (McAfee, Inc.)
R2 MpfService; C:\Program Files (x86)\McAfee\MPF\MPFSrv.exe [895696 2009-10-27] (McAfee, Inc.)
R2 MSK80Service; C:\Program Files (x86)\McAfee\MSK\MskSrver.exe [26640 2009-10-02] (McAfee, Inc.)
S3 MWLService; C:\Program Files (x86)\EgisTec\MyWinLocker 3\x86\\MWLService.exe [305448 2009-09-10] (Egis Technology Inc.)
R2 RealNetworks Downloader Resolver Service; C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe [39056 2013-04-16] ()
S3 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [1011712 2013-05-27] (Microsoft Corporation)

==================== Drivers (Whitelisted) ====================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R3 mfeavfk; C:\Windows\System32\drivers\mfeavfk.sys [102472 2010-02-17] (McAfee, Inc.)
R1 mfehidk; C:\Windows\System32\drivers\mfehidk.sys [308296 2010-02-17] (McAfee, Inc.)
S3 mferkdk; C:\Windows\System32\drivers\mferkdk.sys [40904 2010-02-17] (McAfee, Inc.)
R3 mfesmfk; C:\Windows\System32\drivers\mfesmfk.sys [49480 2010-02-17] (McAfee, Inc.)
R1 MPFP; C:\Windows\System32\Drivers\Mpfp.sys [176144 2009-04-09] (McAfee, Inc.)

==================== NetSvcs (Whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)

==================== One Month Created Files and Folders ========

(If an entry is included in the fixlist, the file\folder will be moved.)

2015-04-26 10:47 - 2015-04-26 10:55 - 00024578 _____ () C:\Users\Mary\Desktop\FRST.txt
2015-04-26 10:46 - 2015-04-26 10:47 - 00000000 ____D () C:\FRST
2015-04-26 10:45 - 2015-04-26 10:45 - 02099712 _____ (Farbar) C:\Users\Mary\Desktop\FRST64.exe
2015-04-25 18:32 - 2015-04-25 18:32 - 00003886 _____ () C:\Windows\System32\Tasks\Adobe Acrobat Update Task
2015-04-25 18:02 - 2015-04-25 18:02 - 00003336 _____ () C:\Windows\System32\Tasks\RealPlayerRealUpgradeScheduledTaskS-1-5-21-982955010-2966400737-2978171777-1000
2015-04-25 18:02 - 2015-04-25 18:02 - 00003200 _____ () C:\Windows\System32\Tasks\RealPlayerRealUpgradeLogonTaskS-1-5-21-982955010-2966400737-2978171777-1000
2015-04-25 17:03 - 2015-01-09 04:14 - 00950272 _____ (Microsoft Corporation) C:\Windows\system32\perftrack.dll
2015-04-25 17:03 - 2015-01-09 04:14 - 00091136 _____ (Microsoft Corporation) C:\Windows\system32\wdi.dll
2015-04-25 17:03 - 2015-01-09 04:14 - 00029696 _____ (Microsoft Corporation) C:\Windows\system32\powertracker.dll
2015-04-25 17:03 - 2015-01-09 03:48 - 00076800 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wdi.dll

==================== One Month Modified Files and Folders =======

(If an entry is included in the fixlist, the file\folder will be moved.)

2015-04-26 10:55 - 2010-03-05 23:50 - 01099243 _____ () C:\Windows\WindowsUpdate.log
2015-04-26 10:51 - 2011-10-01 16:18 - 00000000 ____D () C:\ProgramData\GameXN
2015-04-26 10:48 - 2009-07-14 05:45 - 00018736 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2015-04-26 10:48 - 2009-07-14 05:45 - 00018736 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2015-04-26 10:39 - 2012-10-14 13:33 - 00000830 _____ () C:\Windows\Tasks\Adobe Flash Player Updater.job
2015-04-26 10:38 - 2009-07-14 06:13 - 00782510 _____ () C:\Windows\system32\PerfStringBackup.INI
2015-04-26 10:36 - 2010-01-16 04:54 - 00055379 _____ () C:\Windows\system32\Config.MPF
2015-04-26 10:31 - 2010-07-01 18:01 - 00000894 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2015-04-26 10:31 - 2009-07-14 04:20 - 00000000 ____D () C:\Windows\tracing
2015-04-26 10:30 - 2013-08-11 13:00 - 00065536 _____ () C:\Windows\system32\Ikeext.etl
2015-04-26 10:30 - 2009-07-14 06:08 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2015-04-26 10:30 - 2009-07-14 05:51 - 00099276 _____ () C:\Windows\setupact.log
2015-04-26 09:58 - 2011-08-18 18:31 - 00000000 ____D () C:\Users\Mary\AppData\Roaming\go
2015-04-25 18:23 - 2010-01-16 04:59 - 00961412 _____ () C:\Windows\PFRO.log
2015-04-25 18:23 - 2010-01-16 04:51 - 00000000 ____D () C:\Program Files (x86)\McAfee
2015-04-25 18:18 - 2013-07-08 14:01 - 00002441 _____ () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Reader XI.lnk
2015-04-25 18:09 - 2010-07-01 18:01 - 00000898 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2015-04-25 17:55 - 2012-10-14 13:33 - 00778416 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe
2015-04-25 17:55 - 2012-10-14 13:33 - 00003768 _____ () C:\Windows\System32\Tasks\Adobe Flash Player Updater
2015-04-25 17:55 - 2012-02-19 21:47 - 00142512 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
2015-04-25 17:31 - 2010-01-16 04:41 - 00000000 ____D () C:\ProgramData\Microsoft Help
2015-04-03 09:37 - 2010-07-01 17:59 - 00000000 ____D () C:\Users\Mary\AppData\Local\Google
2015-04-03 09:33 - 2015-02-07 21:07 - 00000000 __SHD () C:\found.000
2015-04-03 09:33 - 2010-07-01 17:43 - 00000320 _____ () C:\Windows\Tasks\McQcTask.job

==================== Files in the root of some directories =======

2010-01-16 04:34 - 2009-02-10 21:23 - 0192484 _____ () C:\Program Files (x86)\Common Files\Acer GameZone online.ico
2010-09-28 21:16 - 2010-09-28 21:16 - 0000056 ____H () C:\ProgramData\ezsidmv.dat
2010-01-16 04:34 - 2009-07-18 03:57 - 0036136 _____ (Oberon Media) C:\ProgramData\FullRemove.exe

Some content of TEMP:
====================
C:\Users\Mary\AppData\Local\Temp\COMAP.EXE
C:\Users\Mary\AppData\Local\Temp\FlashPlayerUpdate.exe
C:\Users\Mary\AppData\Local\Temp\FlashPlayerUpdate01.exe
C:\Users\Mary\AppData\Local\Temp\GoogleChromeInstaller.exe
C:\Users\Mary\AppData\Local\Temp\install_reader11_uk_chra_awa_aih.exe
C:\Users\Mary\AppData\Local\Temp\jwtamh7y.dll
C:\Users\Mary\AppData\Local\Temp\lowproc.exe
C:\Users\Mary\AppData\Local\Temp\Refresh.exe
C:\Users\Mary\AppData\Local\Temp\SearchWithGoogleUpdate.exe
C:\Users\Mary\AppData\Local\Temp\SkypeSetup.exe
C:\Users\Mary\AppData\Local\Temp\stubhelper.dll
C:\Users\Mary\AppData\Local\Temp\SymInstallStub.exe
C:\Users\Mary\AppData\Local\Temp\{6BEDDC5E-A0DE-4AB2-9586-FDC136B129ED}-38.0.2125.104_chrome_installer.exe

==================== Bamital & volsnap Check =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\SysWOW64\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed

LastRegBack: 2014-09-19 11:35

==================== End Of Log ============================

 

 

Additional scan result of Farbar Recovery Scan Tool (x64) Version: 24-04-2015
Ran by Mary at 2015-04-26 10:57:26
Running from C:\Users\Mary\Desktop
Boot Mode: Normal
==========================================================

==================== Accounts: =============================

Administrator (S-1-5-21-982955010-2966400737-2978171777-500 - Administrator - Disabled)
Guest (S-1-5-21-982955010-2966400737-2978171777-501 - Limited - Disabled)
HomeGroupUser$ (S-1-5-21-982955010-2966400737-2978171777-1002 - Limited - Enabled)
Mary (S-1-5-21-982955010-2966400737-2978171777-1000 - Administrator - Enabled) => C:\Users\Mary

==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: McAfee VirusScan (Enabled - Up to date) {86355677-4064-3EA7-ABB3-1B136EB04637}
AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: McAfee VirusScan (Enabled - Up to date) {3D54B793-665E-3129-9103-206115370C8A}
FW: McAfee Personal Firewall (Enabled) {BE0ED752-0A0B-3FFF-80EC-B2269063014C}

==================== Installed Programs ======================

(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

Acer Backup Manager (HKLM-x32\...\InstallShield_{72B776E5-4530-4C4B-9453-751DF87D9D93}) (Version: 2.0.0.58 - NewTech Infosystems)
Acer Crystal Eye webcam (HKLM-x32\...\{51F026FA-5146-4232-A8BA-1364740BD053}) (Version: 1.0.1.4 - liteon)
Acer ePower Management (HKLM-x32\...\{3DB0448D-AD82-4923-B305-D001E521A964}) (Version: 5.00.3000 - Acer Incorporated)
Acer eRecovery Management (HKLM-x32\...\{7F811A54-5A09-4579-90E1-C93498E230D9}) (Version: 4.05.3006 - Acer Incorporated)
Acer GameZone Console (HKLM-x32\...\{8ed9688e-4f79-4308-91ca-f1c37ca142b4}_is1) (Version: 5.1.0.2 - Oberon Media, Inc.)
Acer Registration (HKLM-x32\...\Acer Registration) (Version: 1.02.3006 - Acer Incorporated)
Acer ScreenSaver (HKLM-x32\...\Acer Screensaver) (Version: 1.1.0105.2010 - Acer Incorporated)
Acer Updater (HKLM-x32\...\{EE171732-BEB4-4576-887D-CB62727F01CA}) (Version: 1.01.3017 - Acer Incorporated)
Acrobat.com (HKLM-x32\...\{287ECFA4-719A-2143-A09B-D6A12DE54E40}) (Version: 1.6.65 - Adobe Systems Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 1.5.0.7220 - Adobe Systems Inc.)
Adobe Flash Player 17 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 17.0.0.169 - Adobe Systems Incorporated)
Adobe Flash Player 17 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 17.0.0.169 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.10) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.10 - Adobe Systems Incorporated)
Alice Greenfingers (HKLM-x32\...\{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-112920767}) (Version:  - Oberon Media)
Amazonia (HKLM-x32\...\{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-11273477}) (Version:  - Oberon Media)
Backup Manager Basic (x32 Version: 2.0.0.58 - NewTech Infosystems) Hidden
Broadcom Gigabit NetLink Controller (HKLM\...\{A84DB02B-9C2B-4272-9D2D-A80E00A56513}) (Version: 12.52.01 - Broadcom Corporation)
Chicken Invaders 2 (HKLM-x32\...\{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-110209593}) (Version:  - Oberon Media)
Compatibility Pack for the 2007 Office system (HKLM-x32\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
CyberLink PowerDVD 9 (HKLM-x32\...\InstallShield_{A8516AC9-AAF1-47F9-9766-03E2D4CDBCF8}) (Version: 9.0.2529.50 - CyberLink Corp.)
Dairy Dash (HKLM-x32\...\{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-115053100}) (Version:  - Oberon Media)
Dream Day First Home (HKLM-x32\...\{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-113832110}) (Version:  - Oberon Media)
eBay Worldwide (HKLM-x32\...\{E0B19DF7-B1C7-4937-82C4-0E4B1E346965}) (Version: 2.1.0901 - OEM)
EPSON SX410 Series Printer Uninstall (HKLM\...\EPSON SX410 Series) (Version:  - SEIKO EPSON Corporation)
eSobi v2 (HKLM-x32\...\InstallShield_{15D967B5-A4BE-42AE-9E84-64CD062B25AA}) (Version: 2.0.4.000274 - esobi Inc.)
eSobi v2 (x32 Version: 2.0.4.000274 - esobi Inc.) Hidden
Farm Frenzy 2 (HKLM-x32\...\{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-11531173}) (Version:  - Oberon Media)
GameXN GO (HKU\S-1-5-21-982955010-2966400737-2978171777-1000\...\Game Organizer) (Version:  - GameXN AS)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 40.0.2214.115 - Google Inc.)
Google Earth (HKLM-x32\...\{4D2A6330-2F8B-11E3-9C40-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.6227.252 - Google Inc.)
Google Toolbar for Internet Explorer (x32 Version: 1.0.0 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.24.15 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.26.9 - Google Inc.) Hidden
Granny In Paradise (HKLM-x32\...\{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-110551697}) (Version:  - Oberon Media)
Heroes of Hellas (HKLM-x32\...\{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-113786380}) (Version:  - Oberon Media)
Identity Card (HKLM-x32\...\Identity Card) (Version: 1.00.3003 - Acer Incorporated)
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Graphics Media Accelerator Driver (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2025 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 6.0.0.1179 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 9.5.6.1001 - Intel Corporation)
Junk Mail filter update (x32 Version: 14.0.8089.726 - Microsoft Corporation) Hidden
Launch Manager (HKLM-x32\...\LManager) (Version: 4.0.2 - Acer Inc.)
LeapFrog Connect (HKLM-x32\...\UPCShell) (Version: 4.2.14.16426 - LeapFrog)
LeapFrog Connect (x32 Version: 4.2.14.16426 - LeapFrog) Hidden
LeapFrog My Pals Plugin (x32 Version: 4.2.9.15649 - LeapFrog) Hidden
McAfee Security Scan Plus (HKLM\...\McAfee Security Scan) (Version: 3.8.150.1 - McAfee, Inc.)
McAfee SecurityCenter (HKLM-x32\...\MSC) (Version:  - McAfee, Inc.)
Merriam Websters Spell Jam (HKLM-x32\...\{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-112662477}) (Version:  - Oberon Media)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office Enterprise 2007 (HKLM-x32\...\ENTERPRISE) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Home and Student 2007 (HKLM-x32\...\HOMESTUDENTR) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office PowerPoint Viewer 2007 (English) (HKLM-x32\...\{95120000-00AF-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Suite Activation Assistant (HKLM-x32\...\{E50AE784-FABE-46DA-A1F8-7B6B56DCB22E}) (Version: 2.9 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Works (HKLM-x32\...\{67E03279-F703-408F-B4BF-46B5FC8D70CD}) (Version: 9.7.0621 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2721691) (HKLM-x32\...\{355B5AC0-CEEE-42C5-AD4D-7F3CFD806C36}) (Version: 4.30.2114.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM-x32\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB973685) (HKLM-x32\...\{859DFA95-E4A6-48CD-B88E-A3E483E89B44}) (Version: 4.30.2107.0 - Microsoft Corporation)
MyWinLocker (HKLM-x32\...\{68301905-2DEA-41CE-A4D4-E8B443B099BA}) (Version: 3.1.76.0 - Egis Technology Inc.)
Norton Online Backup (HKLM-x32\...\{C57BCDE1-7CB9-467D-B3BA-7E119916CDC1}) (Version: 1.2.0.36 - Symantec)
Norton Security Scan (HKLM-x32\...\NSS) (Version: 4.0.3.27 - Symantec Corporation)
NTI Backup Now 5 (HKLM-x32\...\InstallShield_{12EFA1A4-AC3B-443C-8143-237EDE760403}) (Version: 5.1.2.616 - NewTech Infosystems)
NTI Backup Now Standard (x32 Version: 5.1.2.616 - NewTech Infosystems) Hidden
NTI Media Maker 8 (HKLM-x32\...\InstallShield_{2413930C-8309-47A6-BC61-5EF27A4222BC}) (Version: 8.0.2.6509 - NewTech Infosystems)
NTI Media Maker 8 (x32 Version: 8.0.2.6509 - NewTech Infosystems) Hidden
RealDownloader (x32 Version: 1.3.2 - RealNetworks, Inc.) Hidden
RealNetworks - Microsoft Visual C++ 2008 Runtime (x32 Version: 9.0 - RealNetworks, Inc) Hidden
RealNetworks - Microsoft Visual C++ 2010 Runtime (x32 Version: 10.0 - RealNetworks, Inc) Hidden
RealPlayer (HKLM-x32\...\RealPlayer 16.0) (Version: 16.0.2 - RealNetworks)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6015 - Realtek Semiconductor Corp.)
Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.7600.30110 - Realtek Semiconductor Corp.)
RealUpgrade 1.1 (x32 Version: 1.1.0 - RealNetworks, Inc.) Hidden
SiteAdvisor (HKLM-x32\...\{35ED3F83-4BDC-4c44-8EC6-6A8301C7413A}) (Version: 3.7.206 - McAfee, Inc.)
Skype Click to Call (HKLM-x32\...\{6D1221A9-17BF-4EC0-81F2-27D30EC30701}) (Version: 7.3.16540.9015 - Microsoft Corporation)
Skype™ 6.11 (HKLM-x32\...\{4E76FF7E-AEBA-4C87-B788-CD47E5425B9D}) (Version: 6.11.102 - Skype Technologies S.A.)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 14.0.19.0 - Synaptics Incorporated)
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Use the entry named LeapFrog Connect to uninstall (LeapFrog My Pals Plugin) (HKLM-x32\...\MyPalsPlugin) (Version:  - LeapFrog)
Welcome Center (HKLM-x32\...\Acer Welcome Center) (Version: 1.00.3012 - Acer Incorporated)
Windows Driver Package - Leapfrog (Leapfrog-USBLAN) Net  (09/10/2009 02.03.05.012) (HKLM\...\8F14F2ECEDE68D26EA515B48DC25B39103C4FE8D) (Version: 09/10/2009 02.03.05.012 - Leapfrog)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite_Wave3) (Version: 14.0.8089.0726 - Microsoft Corporation)
Windows Live Sign-in Assistant (HKLM-x32\...\{45338B07-A236-4270-9A77-EBB4115517B5}) (Version: 5.000.818.5 - Microsoft Corporation)
Windows Live Sync (HKLM-x32\...\{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}) (Version: 14.0.8089.726 - Microsoft Corporation)
Windows Live Upload Tool (HKLM-x32\...\{205C6BDD-7B73-42DE-8505-9A093F35A238}) (Version: 14.0.8014.1029 - Microsoft Corporation)

==================== Custom CLSID (selected items): ==========================

(If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.)

==================== Restore Points  =========================

17-08-2014 20:26:20 Windows Update
30-08-2014 12:31:21 Windows Update
09-09-2014 09:11:13 Scheduled Checkpoint
05-10-2014 10:23:39 Windows Update
23-10-2014 15:35:09 Windows Modules Installer
23-10-2014 15:39:53 Windows Modules Installer
08-02-2015 09:01:45 Windows Update
08-02-2015 15:37:17 Windows Update
08-02-2015 21:15:56 Windows Update
10-02-2015 07:15:30 Windows Update
12-02-2015 07:19:59 Windows Update
03-04-2015 09:40:25 Windows Update
25-04-2015 17:46:51 Windows Modules Installer
25-04-2015 18:10:19 Windows Update

==================== Hosts content: ==========================

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

2009-07-14 03:34 - 2009-06-10 22:00 - 00000824 ____A C:\Windows\system32\Drivers\etc\hosts

==================== Scheduled Tasks (whitelisted) =============

(If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.)

Task: {185C08EF-197C-438B-A281-5417F227F0EB} - System32\Tasks\Adobe Acrobat Update Task => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [2014-12-19] (Adobe Systems Incorporated)
Task: {24A549E3-42D2-4D02-A4CC-C6D129DDF134} - System32\Tasks\Norton Security Scan for Mary => C:\Program Files (x86)\Norton Security Scan\Engine\4.0.3.27\Nss.exe [2013-10-11] (Symantec Corporation)
Task: {2BC99237-A9EB-400B-B228-759728AF5E74} - System32\Tasks\{8C8E301C-B904-4735-9325-44BA849DB222} => C:\Program Files (x86)\Skype\Phone\Skype.exe [2013-11-14] (Skype Technologies S.A.)
Task: {35F83A91-9B1F-44E4-B69E-356B524383A3} - System32\Tasks\McDefragTask => c:\Program Files (x86)\McAfee\MQC\QcConsol.exe [2009-09-25] (McAfee, Inc.)
Task: {3DB98C11-12A1-4295-90CD-F63C6BFF1256} - System32\Tasks\McQcTask => c:\Program Files (x86)\McAfee\MQC\QcConsol.exe [2009-09-25] (McAfee, Inc.)
Task: {4B0B9D4D-1379-494F-A794-BA1B2139C817} - System32\Tasks\{8255CB12-78AA-4231-8DA7-F0CD6FA6E16B} => pcalua.exe -a D:\SETUP.EXE -d D:\
Task: {55D194C7-CCC5-4BFC-B7F5-EFCFBDAB8DAE} - System32\Tasks\RealDownloaderDownloaderScheduledTaskS-1-5-21-982955010-2966400737-2978171777-1000 => C:\Program Files (x86)\RealNetworks\RealDownloader\recordingmanager.exe [2013-04-16] (RealNetworks, Inc.)
Task: {9B67008B-8DE3-4EB6-91D4-2767C6A6C401} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2015-04-25] (Adobe Systems Incorporated)
Task: {9DAAE3B8-075D-4247-9BF3-928C12432C1F} - System32\Tasks\RealUpgradeScheduledTaskS-1-5-21-982955010-2966400737-2978171777-1000 => C:\Program Files (x86)\Real\RealUpgrade\RealUpgrade.exe [2013-04-16] (RealNetworks, Inc.)
Task: {B88D8F29-7703-4E0C-A763-8EA324ECA514} - System32\Tasks\RealPlayerRealUpgradeLogonTaskS-1-5-21-982955010-2966400737-2978171777-1000 => C:\Program Files (x86)\Real\RealUpgrade\RealUpgrade.exe [2013-04-16] (RealNetworks, Inc.)
Task: {BB62642A-9555-4F10-943B-4A889BC2493C} - System32\Tasks\RealUpgradeLogonTaskS-1-5-21-982955010-2966400737-2978171777-1000 => C:\Program Files (x86)\Real\RealUpgrade\RealUpgrade.exe [2013-04-16] (RealNetworks, Inc.)
Task: {C6CE9392-E269-42A8-BEE5-D4C5046D274A} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2015-02-07] (Google Inc.)
Task: {EBC90CAB-3636-415A-A952-2F9B1DC0B7F9} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2015-02-07] (Google Inc.)
Task: {FA28AAD8-44FD-4E8C-86C6-22C3A286FE13} - System32\Tasks\RealDownloaderRealUpgradeScheduledTaskS-1-5-21-982955010-2966400737-2978171777-1000 => C:\Program Files (x86)\RealNetworks\RealDownloader\realupgrade.exe [2013-04-16] (RealNetworks, Inc.)
Task: {FBB46924-FC88-40DF-9EF4-B6B894172043} - System32\Tasks\RealPlayerRealUpgradeScheduledTaskS-1-5-21-982955010-2966400737-2978171777-1000 => C:\Program Files (x86)\Real\RealUpgrade\RealUpgrade.exe [2013-04-16] (RealNetworks, Inc.)
Task: {FF2A4BAF-BCFE-47F1-AC8C-6D724B6A8FC9} - System32\Tasks\RealDownloaderRealUpgradeLogonTaskS-1-5-21-982955010-2966400737-2978171777-1000 => C:\Program Files (x86)\RealNetworks\RealDownloader\realupgrade.exe [2013-04-16] (RealNetworks, Inc.)
Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\McDefragTask.job => c:\PROGRA~2\mcafee\mqc\QcConsol.exe C:\Windows\system32\defrag.exe
Task: C:\Windows\Tasks\McQcTask.job => c:\PROGRA~2\mcafee\mqc\QcConsol.exe
Task: C:\Windows\Tasks\Norton Security Scan for Mary.job => C:\PROGRA~2\NORTON~2\Engine\403~1.27\Nss.exe

==================== Loaded Modules (whitelisted) ==============

2013-04-16 03:07 - 2013-04-16 03:07 - 00039056 _____ () C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe
2010-01-07 02:46 - 2010-01-07 02:46 - 00465576 _____ () C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\sqlite3.dll
2010-01-07 02:43 - 2010-01-07 02:43 - 01081600 _____ () C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\ACE.dll
2010-01-16 04:27 - 2009-12-24 02:32 - 00058880 _____ () C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IsdiInterop.dll
2010-01-16 04:12 - 2009-05-20 07:02 - 00072200 _____ () C:\Program Files (x86)\Launch Manager\CdDirIo.dll

==================== Alternate Data Streams (whitelisted) =========

(If an entry is included in the fixlist, only the Alternate Data Streams will be removed.)

==================== Safe Mode (whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)

HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc => ""=""
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS => ""=""
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mcmscsvc => ""=""
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\MCODS => ""=""
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\MpfService => ""="Service"

==================== EXE Association (whitelisted) ===============

(If an entry is included in the fixlist, the default will be restored. None default entries will be removed.)

==================== Internet Explorer trusted/restricted ===============

(If an entry is included in the fixlist, the associated entry will be removed from the registry.)

==================== Other Areas ============================

(Currently there is no automatic fix for this section.)

HKU\S-1-5-21-982955010-2966400737-2978171777-1000\Control Panel\Desktop\\Wallpaper -> C:\Users\Mary\AppData\Roaming\Microsoft\Windows\Themes\TranscodedWallpaper.jpg
DNS Servers: 192.168.0.1

==================== MSCONFIG/TASK MANAGER disabled items ==

(Currently there is no automatic fix for this section.)

==================== Faulty Device Manager Devices =============

==================== Event log errors: =========================

Application errors:
==================
Error: (04/25/2015 06:03:34 PM) (Source: MsiInstaller) (EventID: 1024) (User: Mary-PC)
Description: Product: Adobe Reader XI - Update '{AC76BA86-7AD7-0000-2550-7A8C40011010}' could not be installed. Error code 1625. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support: http://go.microsoft....k/?LinkId=23127

Error: (04/25/2015 05:00:43 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: McUicnt.exe, version: 5.9.2.0, time stamp: 0x52309272
Faulting module name: MSHTML.dll, version: 11.0.9600.17496, time stamp: 0x546ffcc5
Exception code: 0xc0000005
Fault offset: 0x00000000001d6df9
Faulting process id: 0x175c
Faulting application start time: 0xMcUicnt.exe0
Faulting application path: McUicnt.exe1
Faulting module path: McUicnt.exe2
Report Id: McUicnt.exe3

Error: (04/25/2015 04:59:01 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program iexplore.exe version 11.0.9600.17496 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 10a0

Start Time: 01d06de9490ba22c

Termination Time: 4243

Application Path: C:\Program Files\Internet Explorer\iexplore.exe

Report Id:

Error: (04/03/2015 00:49:52 PM) (Source: McLogEvent) (EventID: 5051) (User: NT AUTHORITY)
Description: A thread in process C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe took longer than 90000 ms to complete a request.

The process will be terminated.
Thread id : 3204 (0xc84)

Thread address : 0x00000000779E132A

Thread message :

 Build VSCORE.14.0.0.435 / 5400.1158
 Object being scanned = \Device\HarddiskVolume3\Windows\Installer\551d309.msp
 by C:\Windows\system32\wuauclt.exe
 4(0)(0)
 4(0)(0)
 7200(0)(0)
 7595(0)(0)
 7005(0)(0)
 7004(0)(0)
 5006(0)(0)
 5004(0)(0)

Error: (02/12/2015 07:38:07 AM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program WINWORD.EXE version 12.0.6713.5000 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: e20

Start Time: 01d0468bf2a0a48f

Termination Time: 16521

Application Path: C:\Program Files (x86)\Microsoft Office\Office12\WINWORD.EXE

Report Id: 4a1491d8-b281-11e4-9d1f-705ab63aee06

Error: (02/09/2015 06:29:00 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program IEXPLORE.EXE version 11.0.9600.17496 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: fe4

Start Time: 01d0448b77408515

Termination Time: 1123

Application Path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Report Id:

Error: (02/09/2015 06:13:46 PM) (Source: MsiInstaller) (EventID: 1024) (User: Mary-PC)
Description: Product: Adobe Reader XI - Update '{AC76BA86-7AD7-0000-2550-7A8C40011010}' could not be installed. Error code 1625. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support: http://go.microsoft....k/?LinkId=23127

Error: (02/08/2015 08:28:42 PM) (Source: MsiInstaller) (EventID: 1024) (User: Mary-PC)
Description: Product: Adobe Reader XI - Update '{AC76BA86-7AD7-0000-2550-7A8C40011010}' could not be installed. Error code 1625. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support: http://go.microsoft....k/?LinkId=23127

Error: (02/08/2015 11:38:26 AM) (Source: MsiInstaller) (EventID: 1024) (User: Mary-PC)
Description: Product: Adobe Reader XI - Update '{AC76BA86-7AD7-0000-2550-7A8C40011010}' could not be installed. Error code 1625. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support: http://go.microsoft....k/?LinkId=23127

Error: (02/08/2015 08:58:10 AM) (Source: MsiInstaller) (EventID: 1024) (User: Mary-PC)
Description: Product: Adobe Reader XI - Update '{AC76BA86-7AD7-0000-2550-7A8C40011010}' could not be installed. Error code 1625. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support: http://go.microsoft....k/?LinkId=23127

System errors:
=============
Error: (04/26/2015 10:44:55 AM) (Source: Schannel) (EventID: 4120) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 40. The internal error state is 1204.

Error: (04/26/2015 10:44:55 AM) (Source: Schannel) (EventID: 4106) (User: NT AUTHORITY)
Description: An SSL 3.0 connection request was received from a remote client application, but none of the cipher suites supported by the client application are supported by the server. The SSL connection request has failed.

Error: (04/26/2015 10:44:55 AM) (Source: Schannel) (EventID: 4120) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 40. The internal error state is 1204.

Error: (04/26/2015 10:44:55 AM) (Source: Schannel) (EventID: 4106) (User: NT AUTHORITY)
Description: An SSL 3.0 connection request was received from a remote client application, but none of the cipher suites supported by the client application are supported by the server. The SSL connection request has failed.

Error: (04/26/2015 10:44:55 AM) (Source: Schannel) (EventID: 4120) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 40. The internal error state is 1204.

Error: (04/26/2015 10:44:55 AM) (Source: Schannel) (EventID: 4106) (User: NT AUTHORITY)
Description: An SSL 3.0 connection request was received from a remote client application, but none of the cipher suites supported by the client application are supported by the server. The SSL connection request has failed.

Error: (04/26/2015 10:44:55 AM) (Source: Schannel) (EventID: 4120) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 40. The internal error state is 1204.

Error: (04/26/2015 10:44:55 AM) (Source: Schannel) (EventID: 4106) (User: NT AUTHORITY)
Description: An SSL 3.0 connection request was received from a remote client application, but none of the cipher suites supported by the client application are supported by the server. The SSL connection request has failed.

Error: (04/26/2015 10:44:53 AM) (Source: Schannel) (EventID: 4120) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 40. The internal error state is 1204.

Error: (04/26/2015 10:44:53 AM) (Source: Schannel) (EventID: 4106) (User: NT AUTHORITY)
Description: An SSL 3.0 connection request was received from a remote client application, but none of the cipher suites supported by the client application are supported by the server. The SSL connection request has failed.

Microsoft Office Sessions:
=========================

==================== Memory info ===========================

Processor: Intel® Core™ i3 CPU M 330 @ 2.13GHz
Percentage of memory in use: 66%
Total physical RAM: 1782.78 MB
Available physical RAM: 595.4 MB
Total Pagefile: 3565.55 MB
Available Pagefile: 1886.28 MB
Total Virtual: 8192 MB
Available Virtual: 8191.84 MB

==================== Drives ================================

Drive c: (Acer) (Fixed) (Total:220.78 GB) (Free:125.28 GB) NTFS

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (MBR Code: Windows 7 or 8) (Size: 232.9 GB) (Disk ID: E8483DB8)
Partition 1: (Not Active) - (Size=12 GB) - (Type=27)
Partition 2: (Active) - (Size=102 MB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=220.8 GB) - (Type=07 NTFS)

==================== End Of Log ============================


  • 0

Advertisements


#2
BrianDrab

BrianDrab

    Trusted Helper

  • Malware Removal
  • 3,591 posts

Hi and sorry for the delay. After reviewing your log I don't believe you have a malware issue. I would suggest that you start a topic in our Windows Vista/7 forum as the experts there have more knowledge on software/hardware than most of us. We specialize in malware removal.

 

Take care.


  • 0

#3
hoopdub2

hoopdub2

    Member

  • Topic Starter
  • Member
  • PipPip
  • 74 posts

Oh, ok thank you for taking a look :D


  • 0

#4
BrianDrab

BrianDrab

    Trusted Helper

  • Malware Removal
  • 3,591 posts
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP