[jnash]

Problem signature:

  Problem Event Name: BlueScreen

  OS Version: 6.1.7601.2.1.0.768.3

  Locale ID: 1033

 

Additional information about the problem:

  BCCode: d1

  BCP1: 000000000000000A

  BCP2: 0000000000000002

  BCP3: 0000000000000000

  BCP4: FFFFF88001A58152

  OS Version: 6_1_7601

  Service Pack: 1_0

  Product: 768_1

 

Files that help describe the problem:

  C:\Windows\Minidump\042715-19297-01.dmp

  C:\Users\ps\AppData\Local\Temp\WER-46784-0.sysdata.xml

 

Read our privacy statement online:

  http://go.microsoft....88&clcid=0x0409

 

If the online privacy statement is not available, please read our privacy statement offline:

  C:\Windows\system32\en-US\erofflps.txt

 

[Advertisements]

Try this

 

 

https://support.micr...en-us/kb/978982

 

If that doesn't work please kindly tell us what you are doing when this happens?

Also please list the type of computer you have and model number if it is a brand name like Dell or HP.  If it is custom built please list hardware of your build.

[GooSeSmith]

Try this

 

 

https://support.micr...en-us/kb/978982

 

If that doesn't work please kindly tell us what you are doing when this happens?

Also please list the type of computer you have and model number if it is a brand name like Dell or HP.  If it is custom built please list hardware of your build.

[jnash]

i have an alien ware 14 model number p39g I was getting the bluescreen when I was downloading something....

 

 

 

Thank you for helping me