Hello,
I think we have it all. But we need to do 1 more final Malware scan to double check. Start the scan and walk away because it may take some time. This scan will also find stuff we already took care of. Post the log from the scan results. Then we will look at the windows up date issue.
ESET Online ScannerNote: You can use either Internet Explorer or Mozilla FireFox for this scan. You will however need to disable your current installed Anti-Virus, how to do so can be read
here.
- Please go >>HERE<< then click on:
Note: If using Mozilla Firefox you will need to download esetsmartinstaller_enu.exe when prompted then double click on the icon to install.
All of the below instructions are compatible with either Internet Explorer or Mozilla FireFox. - Select the option YES, I accept the Terms of Use then click on:
- When prompted allow the Add-On/Active X to install.
- Make sure that the option Remove found threats is NOT checked, and the option Scan archives is checked.
- Now click on Advanced Settings and select the following:
- Scan for potentially unwanted applications
- Scan for potentially unsafe applications
- Enable Anti-Stealth Technology
- Now click on:
- The virus signature database... will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
- When completed the Online Scan will begin automatically.
- Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
- When completed make sure you first copy the logfile located at C:\Program Files (x86)\ESET\Esetonlinescanner\log.txt).
- Copy and paste that log as a reply to this topic.
- Now click on:
(Selecting Uninstall application on close if you so wish)