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computer crashed trying to reinstall


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#1
LUCYR

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hopefully you guys can help , really don't know what I am doing. 

computer crashed managed to get into system to backup to an external hard drive HP My Passport. Did a recovery to put the computer back to original .

   I am trying to reinstall my programmes that I backed up there is were I am running into problems. On my backup I see hp backup file with a bunch of .wim files and some other folders that go until it goes down to © then it goes into the wim files.

 

 At the bottom there is a recovery application, and a recovery configuration setting. I ran the application but did not see any changes to the computer . files like my accounting programme are still not there ?

 

   I then copy and paste the wim files into 7zip , I can see them in there just don't no how to reinstall them on computer

 

   Any help would be great


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#2
Ztruker

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You can't backup and restore programs, just data. You need to reinstall the programs you want or need.


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#3
LUCYR

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so when I backed up what was that for. very upsetting  is there anyting I can do now or am I xxx////xx/


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#4
terry1966

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see if this helps you :- http://support.hp.co...ument/c03056985

 

:popcorn:

 

should add if you used windows to  back up and not the hp program then see if this helps :- http://windows.micro...p#1TC=windows-7


Edited by terry1966, 06 May 2015 - 11:12 PM.

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#5
Plastic Nev

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The only safe way to back up installed programs and ensure they are installed when the backup is run is either to use a complete mirror image of the entire system, or to put a complete clone of the system on to a spare hard drive, which you then swap with the existing hard drive. Incidentally both those methods also backup the operating system as well.

 

Ordinary simple backup systems can only make a copy of data, music, video, documents, etc and cannot backup installed programs due to the complexity of the installation process.

 

Nev.


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#6
123Runner

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Any programs you had installed will need to be installed from either the CD or a download (if available) from the internet.

Sorry. There is no way around it.


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