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WIN 7 Pro 64 Very slow boot up


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#1
Janis

Janis

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Laptop is a dell E 4310  infrequently used    I have noticed a sharp change in boot up time over the past two months, takes 2 to 3 minutes now.  Once booted up, it work fine.   The only thing I know has changed has been the addition of Microsoft updates.   Could any of them influence boot up time?   Bit defender finds no malware.


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#2
Aura

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Hi Janis :)

In order to see what could be causing your system to boot slowly than normal, I'll need more information on it. Please follow the instructions below.

3Al62Pm.pngMiniToolBox
  • Download MiniToolBox and move the executable file to your Desktop;
  • Execute MiniToolBox and check the following options:
    • List Installed Programs;
    • List Last 10 Event Viewer Errors;
    • List Devices - Only Problems;
    • List Users, Partitions and Memory size;
      wNeKMCX.png
  • Once this is done, click on Go and wait for the scan to complete;
  • Once the scan is complete, a log will open. Please copy/paste the content of the output log in your next reply;
ik5xYHs.pngSpeccy - Publish a snapshot
Follow the instructions below to download and install Speccy, then to publish a snapshot of your system information:
  • Download and install Speccy from Piriform (the download will start automatically a few seconds after clicking on the Speccy link);
    Note: You can opt-out the Google Toolbar installation if you want;
  • Once Speccy is installed, launch the program and give it a good minute to load all your system information;
  • After that, click on the File menu in the top left corner, and select Publish Snapshot;
  • A window will appear asking you to confirm your decision to publish a snapshot. Click on Yes;
  • A new window will appear after, with a URL link to your snapshot. Click on Copy to Clipboard button to copy that URL to your clipboard, then paste it in your next reply and post it;

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#3
Janis

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Very distracted schedule;  sorry for the delay   as soon as I switch on the laptop   I will try to follow your directions.


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#4
Aura

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All good with me no worries. You can post whenever you can :)

Edited by Aura, 12 May 2015 - 12:46 PM.

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#5
Janis

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I'm in the volunteer office now and a odd thing happened,   The laptop booted "normally".  Still just to check I think I have on hand what you need.   

iniToolBox by Farbar  Version: 14-04-2015
Ran by workstation (administrator) on 09-05-2015 at 20:59:47
Running from "C:\Users\workstation\Desktop"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Model: Latitude E4310 Manufacturer: Dell Inc.
Boot Mode: Normal
***************************************************************************
 
snapshot
========================= Event log errors: ===============================
 
I ran those two programs from home last week so hope they are correct.
 
Application errors:
==================
Error: (05/09/2015 08:48:52 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/09/2015 05:06:01 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/09/2015 09:24:22 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC90.MFC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"1".
Dependent Assembly Microsoft.VC90.MFC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8" could not be found.
Please use sxstrace.exe for detailed diagnosis.

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#6
Aura

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The MiniToolBox log isn't complete. Only 1/4 of it is present.
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#7
Janis

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I reran the MiniTool

iniToolBox by Farbar  Version: 14-04-2015
Ran by workstation (administrator) on 13-05-2015 at 21:45:07
Running from "C:\Users\workstation\Desktop"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Model: Latitude E4310 Manufacturer: Dell Inc.
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
 
========================= FF Proxy Settings: ============================== 
 
 
"Reset FF Proxy Settings": Firefox Proxy settings were reset.
 
========================= Hosts content: =================================
 
 
 
========================= IP Configuration: ================================
 
Intel® Centrino® Advanced-N 6200 AGN = Wireless Network Connection (Connected)
Intel® 82577LM Gigabit Network Connection = Local Area Connection (Media disconnected)
Dell Wireless 5620 (EV-DO-HSPA) Mobile Broadband Mini-Card = Mobile Broadband Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 3 (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : workstation-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : Home
 
Ethernet adapter Bluetooth Network Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : 1C-65-9D-AB-69-AE
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wireless Network Connection 3:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #2
   Physical Address. . . . . . . . . : 58-94-6B-4B-D8-61
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wireless Network Connection 2:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 58-94-6B-4B-D8-61
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wireless Network Connection:
 
   Connection-specific DNS Suffix  . : Home
   Description . . . . . . . . . . . : Intel® Centrino® Advanced-N 6200 AGN
   Physical Address. . . . . . . . . : 58-94-6B-4B-D8-60
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::98da:b1e:62eb:f78a%14(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.3(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Wednesday, May 13, 2015 9:24:14 PM
   Lease Expires . . . . . . . . . . : Thursday, May 14, 2015 9:24:16 PM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 352331536
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-23-DE-89-5C-26-0A-27-37-93
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Mobile Broadband adapter Mobile Broadband Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Dell Wireless 5620 (EV-DO-HSPA) Mobile Broadband Mini-Card
   Physical Address. . . . . . . . . : 00-A0-C6-00-00-00
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Ethernet adapter Local Area Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Intel® 82577LM Gigabit Network Connection
   Physical Address. . . . . . . . . : 5C-26-0A-27-37-93
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 9:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{AC891A12-7165-4652-9DAF-0C6CBB4121C9}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter 6TO4 Adapter:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.Home:
 
   Connection-specific DNS Suffix  . : Home
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::5efe:192.168.1.3%21(Preferred) 
   Default Gateway . . . . . . . . . : 
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  Zoom.Home
Address:  192.168.1.1
 
Name:    google.com
Addresses:  2607:f8b0:4009:80a::200e
 216.58.216.78
 
 
Pinging google.com [216.58.216.78] with 32 bytes of data:
Request timed out.
Reply from 216.58.216.78: bytes=32 time=31ms TTL=56
 
Ping statistics for 216.58.216.78:
    Packets: Sent = 2, Received = 1, Lost = 1 (50% loss),
Approximate round trip times in milli-seconds:
    Minimum = 31ms, Maximum = 31ms, Average = 31ms
Server:  Zoom.Home
Address:  192.168.1.1
 
Name:    yahoo.com
Addresses:  98.138.253.109
 206.190.36.45
 98.139.183.24
 
 
Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=49ms TTL=52
Reply from 98.138.253.109: bytes=32 time=48ms TTL=52
 
Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 48ms, Maximum = 49ms, Average = 48ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 17...1c 65 9d ab 69 ae ......Bluetooth Device (Personal Area Network)
 16...58 94 6b 4b d8 61 ......Microsoft Virtual WiFi Miniport Adapter #2
 15...58 94 6b 4b d8 61 ......Microsoft Virtual WiFi Miniport Adapter
 14...58 94 6b 4b d8 60 ......Intel® Centrino® Advanced-N 6200 AGN
 13...00 a0 c6 00 00 00 ......Dell Wireless 5620 (EV-DO-HSPA) Mobile Broadband Mini-Card
 11...5c 26 0a 27 37 93 ......Intel® 82577LM Gigabit Network Connection
  1...........................Software Loopback Interface 1
 12...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 20...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 19...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
 21...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1      192.168.1.3     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link       192.168.1.3    281
      192.168.1.3  255.255.255.255         On-link       192.168.1.3    281
    192.168.1.255  255.255.255.255         On-link       192.168.1.3    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.1.3    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.1.3    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 14    281 fe80::/64                On-link
 21    281 fe80::5efe:192.168.1.3/128
                                    On-link
 14    281 fe80::98da:b1e:62eb:f78a/128
                                    On-link
  1    306 ff00::/8                 On-link
 14    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (05/13/2015 09:23:52 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/13/2015 06:14:27 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/12/2015 09:18:02 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/12/2015 02:44:23 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/12/2015 09:40:13 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/11/2015 09:13:27 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/11/2015 08:12:01 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/11/2015 03:09:19 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC90.MFC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"1".
Dependent Assembly Microsoft.VC90.MFC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (05/11/2015 03:09:19 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC90.MFC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"1".
Dependent Assembly Microsoft.VC90.MFC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (05/11/2015 03:09:07 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest2" on line C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.
Component 2: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
 
 
System errors:
=============
Error: (05/12/2015 09:45:44 AM) (Source: Schannel) (User: workstation-PC)
Description: The certificate received from the remote server has not validated correctly. The error code is 0x80092013. The SSL connection request has failed. The attached data contains the server certificate.
 
Error: (05/12/2015 09:45:44 AM) (Source: Schannel) (User: workstation-PC)
Description: The following fatal alert was generated: 43. The internal error state is 552.
 
Error: (05/12/2015 09:44:52 AM) (Source: Schannel) (User: workstation-PC)
Description: The certificate received from the remote server has not validated correctly. The error code is 0x80092013. The SSL connection request has failed. The attached data contains the server certificate.
 
Error: (05/12/2015 09:44:52 AM) (Source: Schannel) (User: workstation-PC)
Description: The following fatal alert was generated: 43. The internal error state is 552.
 
Error: (05/11/2015 09:06:55 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for DeleteFlag with the following error: 
%%5
 
Error: (05/11/2015 09:06:52 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error: 
%%5
 
Error: (05/07/2015 05:19:33 PM) (Source: Tcpip) (User: )
Description: The system detected an address conflict for IP address 192.168.1.2 with the system
having network hardware address 00-23-AE-A0-BF-E6. Network operations on this system may
be disrupted as a result.
 
Error: (04/26/2015 05:07:43 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR13.
 
Error: (04/26/2015 05:07:43 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR13.
 
Error: (04/26/2015 05:07:42 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR13.
 
 
Microsoft Office Sessions:
=========================
Error: (05/13/2015 09:23:52 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/13/2015 06:14:27 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/12/2015 09:18:02 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/12/2015 02:44:23 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/12/2015 09:40:13 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/11/2015 09:13:27 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/11/2015 08:12:01 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/11/2015 03:09:19 PM) (Source: SideBySide)(User: )
Description: Microsoft.VC90.MFC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"C:\Program Files\Broadcom Corporation\Broadcom USH Host Components\BrcmFMA.exe
 
Error: (05/11/2015 03:09:19 PM) (Source: SideBySide)(User: )
Description: Microsoft.VC90.MFC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"C:\Program Files\Broadcom Corporation\Broadcom USH Host Components\FWRmder.exe
 
Error: (05/11/2015 03:09:07 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestc:\program files\CCleaner\CCleaner.exe
 
 
 
=========================== Installed Programs ============================
1st Free Solitaire 1.7.1 (HKLM-x32\...\1STFREE_is1) (Version: 1.7.1 - BVS Development Corporation)
AccelerometerP11 (HKLM-x32\...\{87434D51-51DB-4109-B68F-A829ECDCF380}) (Version: 2.00.10.34 - STMicroelectronics)
Adobe Flash Player 17 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 17.0.0.169 - Adobe Systems Incorporated)
Adobe Flash Player 17 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 17.0.0.169 - Adobe Systems Incorporated)
Adobe Flash Player 17 PPAPI (HKLM-x32\...\Adobe Flash Player PPAPI) (Version: 17.0.0.169 - Adobe Systems Incorporated)
Advanced Audio FX Engine (HKLM-x32\...\Advanced Audio FX Engine) (Version: 1.12.05 - Creative Technology Ltd)
Apple Application Support (32-bit) (HKLM-x32\...\{447CDCE5-F555-429B-BFA6-642C3C6D684F}) (Version: 3.1.2 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{0DF7096B-715A-4233-8633-C7A16ED6D616}) (Version: 3.1.2 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{C4123106-B685-48E6-B9BD-E4F911841EB4}) (Version: 8.1.1.3 - Apple Inc.)
Bitdefender Internet Security 2015 (HKLM\...\Bitdefender) (Version: 18.20.0.1429 - Bitdefender)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
CCleaner (HKLM\...\CCleaner) (Version: 5.01 - Piriform)
CDBurnerXP (HKLM-x32\...\{7E265513-8CDA-4631-B696-F40D983F3B07}_is1) (Version: 4.5.4.5306 - CDBurnerXP)
CutePDF Writer 3.0 (HKLM\...\CutePDF Writer Installation) (Version:  3.0 - Acro Software Inc.)
CyberLink PowerDVD 9.5 (HKLM-x32\...\InstallShield_{A8516AC9-AAF1-47F9-9766-03E2D4CDBCF8}) (Version: 9.5.0.2910 - CyberLink Corp.)
CyberLink PowerDVD 9.5 (x32 Version: 9.5.0.2910 - CyberLink Corp.) Hidden
Dell ControlVault Host Components Installer 64 bit (HKLM\...\{8B5D0146-5187-40F5-9DD8-15DAF2D11902}) (Version: 2.3.24.1437 - Broadcom Corporation)
Dell Touchpad (HKLM\...\{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}) (Version: 8.1200.101.112 - ALPS ELECTRIC CO., LTD.)
Dell Webcam Central (HKLM-x32\...\Dell Webcam Central) (Version: 1.40.05 - Creative Technology Ltd)
Foxit Reader (HKLM-x32\...\Foxit Reader) (Version: 3.1.4.1125 - Foxit Software Company)
Foxit Toolbar (HKLM-x32\...\Ask Toolbar_is1) (Version: 4.1.0.5 - Ask.com)
Hardwood Spades (HKLM-x32\...\Hardwood Spades) (Version:  - )
IDT Audio (HKLM-x32\...\{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}) (Version: 1.0.6292.0 - IDT)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 6.0.0.1179 - Intel Corporation)
Intel® Network Connections Drivers (HKLM\...\PROSet) (Version: 15.2 - Intel)
Intel® PROSet/Wireless WiFi Software (HKLM\...\{ECE5B218-A086-4E18-A362-D11181681457}) (Version: 15.03.1000.1637 - Intel Corporation)
IrfanView (remove only) (HKLM-x32\...\IrfanView) (Version: 4.38 - Irfan Skiljan)
iTunes (HKLM\...\{D227565A-0033-40AD-89BA-653A205CDC11}) (Version: 12.1.1.4 - Apple Inc.)
Live! Cam Avatar Creator (HKLM-x32\...\{65D0C510-D7B6-4438-9FC8-E6B91115AB0D}) (Version: 4.6.3009.1 - Creative Technology Ltd)
Macrium Reflect Free Edition (HKLM\...\MacriumReflect) (Version: 5.3 - Paramount Software (UK) Ltd.)
Macrium Reflect Free Edition (Version: 5.3.7277 - Paramount Software (UK) Ltd.) Hidden
Malwarebytes Anti-Malware version 2.1.6.1022 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.6.1022 - Malwarebytes Corporation)
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft .NET Framework 4.5.2 (Version: 4.5.51209 - Microsoft Corporation) Hidden
Microsoft Office XP Professional with FrontPage (HKLM-x32\...\{90280409-6000-11D3-8CFE-0050048383C9}) (Version: 10.0.2627.01 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Mozilla Thunderbird 17.0.2 (x86 en-US) (HKLM-x32\...\Mozilla Thunderbird 17.0.2 (x86 en-US)) (Version: 17.0.2 - Mozilla)
Opera Stable 29.0.1795.47 (HKLM-x32\...\Opera 29.0.1795.47) (Version: 29.0.1795.47 - Opera Software ASA)
OverDrive for Windows (HKLM-x32\...\{36994F59-D10D-46DD-A040-C5D095C2A3E9}) (Version: 3.4.1 - OverDrive, Inc.)
Qualcomm Gobi 2000 Package for Dell (HKLM-x32\...\{55958FAE-1862-4EE5-96BB-B9309CACE1C0}) (Version: 1.1.170 - QUALCOMM)
Revo Uninstaller 1.95 (HKLM-x32\...\Revo Uninstaller) (Version: 1.95 - VS Revo Group)
RICOH Media Driver ver.2.11.01.02 (HKLM-x32\...\{2B818257-E6C7-4841-8C29-C5C9A982BCE5}) (Version: 2.11.01.02 - RICOH)
Samsung i-Launcher 1.0.1.57 (HKLM-x32\...\Samsung i-Launcher) (Version: 1.0.1.57 - Samsung Electronics Co., Ltd.)
Speccy (HKLM\...\Speccy) (Version: 1.28 - Piriform)
Zoom ADSL Modem (HKLM\...\Zoom ADSL Modem) (Version:  - )
Zoom ADSL Modem (HKLM-x32\...\{B932BE97-4994-408C-BB54-0790A17CD3DB}) (Version:  - )
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 43%
Total physical RAM: 3893.83 MB
Available physical RAM: 2190.7 MB
Total Pagefile: 7785.86 MB
Available Pagefile: 5309.82 MB
Total Virtual: 4095.88 MB
Available Virtual: 3969.59 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:136.57 GB) (Free:102.01 GB) NTFS
3 Drive e: (Data) (Fixed) (Total:161.07 GB) (Free:160.25 GB) NTFS
4 Drive f: (KINGSTON8G) (Removable) (Total:7.25 GB) (Free:7.25 GB) FAT32
 
========================= Users: ========================================
 
User accounts for \\WORKSTATION-PC
 
Administrator            Guest                    workstation              
 
========================= Minidump Files ==================================
 
No minidump file found
 
========================= Restore Points ==================================
 
05-04-2015 18:50:02 Scheduled Checkpoint
16-04-2015 22:52:31 Windows Update
25-04-2015 16:59:01 Scheduled Checkpoint
27-04-2015 12:32:36 Windows Update
06-05-2015 21:50:20 Revo Uninstaller's restore point - Mozilla Firefox 24.8.1 (x86 en-US)
12-05-2015 01:29:21 Revo Uninstaller's restore point - Mozilla Thunderbird 24.6.0 (x86 en-US)
 
**** End of log ****
 

Hope this is what you need


  • 0

#8
Aura

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Thank you :) You can uninstall these programs:
  • Adobe Flash Player 17 NPAPI - You have two of them, you can uninstall one;
  • Foxit Toolbar - Disguised Ask Toolbar;
Next set of instructions.

sUc2qjf.pngAutoruns - Start-up Entries
Follow the instructions below to give me an Autoruns log containing your start-up entries:
  • Download Autoruns.zip from the Sysinternals Suite webpage;
  • Extract the content of the Autoruns.zip folder where you want, then go in the folder, right-click on Autoruns.exe and select Run as Administrator;
  • Accept the EULA on opening, then wait for all the entries to load;
  • Click on File then Save and save the file to a location easily accessible as a .arn (Autoruns) file;
  • Go on ge.tt and upload the Autoruns file you saved;
  • Once done, post the download URL of your uploaded file in your next reply;
MDGcZui.pngCCleaner- Start-up Programs
Follow the instructions below to output a log with your start-up programs:
  • Download and install CCleaner from Piriform (the download will start automatically a few seconds after clicking on the Speccy link);
    Note: You can opt-out the Google Toolbar installation if you want;
  • Once CCleaner is installed, launch the program and click on Tools in the left-pane;
  • Click on the Startup, then make sure that the selected tab is Windows;
  • Click on the Save to text file... button and save the log on your Desktop;
  • Either open the text file and copy/paste its content in your next reply, or attach the log in your next reply and post it;

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#9
Janis

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I ran into a temporary?  block.  I ran the Autoruns.exe but the save choice is grayed out.   There is a choice for extract all.  Should I do that first?   Disregard,   although save is grayed out  the icon for save works.  Will try to get that information to you.


Edited by Janis, 18 May 2015 - 04:25 PM.

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#10
Janis

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I downloaded (I hope) the file as WORKSTATION-PC (1).arn


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#11
Aura

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You need to wait until all the entries are loaded before the Save button becomes clickable :) Also, can you upload it on ge.tt like instructed and post the download link here please?
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#12
Janis

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I am doing something wrong.   The autorunsc.exe runs if clicked on and then disappears.  How do I get a text file to save?  Did I miss a second step in running the autorunsc.exe?


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#13
Aura

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You need to execute Autoruns.exe, and not AutorunsC.exe.
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#14
Janis

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Thanks so much for trying to help.   The laptop is now inoperable so have set it aside.  Just doesn't boot after one session where felt too warm.  


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#15
Aura

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It could be overheating. Are you able to open it (remove the back panel) and clean the inside to make sure there's no dust, that the fans are working properly and that there's a good airflow going in and out?
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