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Need help with slow internet


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#1
turnall

turnall

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  • 80 posts

I've had problems with my computer connecting slowly to our wifi for a long time now. We upgraded to a new router with Cox and now have switched to Century Link which is supposed to give us a dedicated line for up to 40 MBPS just to our house. When the installers were here today, they were all able to connect to our wifi on their cell phones and pull up things like youtube videos lightening fast. But my computer continues to be slow over the wifi. They looked at my computer and agreed that it's a decent computer and shouldn't run this slow and suggested I need to clear out internet cookies and history, but when I click on that, it says it's done in like 2 seconds and says that I have it set to delete browsing history on exit. It does seem like my computer is running much slower than anything else that we connect to the wifi and I've wondered for a long time if it's a problem with my computer, but can't seem to figure out what the problem might be. Can anyone help? The info I can pull up on the computer is that it's an Acer AME 600 desktop intel core i7-3770 3.4 GHz.


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#2
Fusionbomb

Fusionbomb

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  • 633 posts

Hello turnall,

 

 

I'm sorry to hear your computer is running slow.  There are many things that could cause this, but I feel confident we can narrow the issue down and assist with this problem.  A few quick questions...

1)  Did the computer's wifi ever work fast/properly?
2)  If so, did it gradually slow down over time?  Or was it just noticeably slower one day?
3)  Did anything change between the time it worked normally (if ever) and when the problem happened?  (updated drivers, hardware/software installation, etc?)


Please follow the instructions below to provide us with a bit more information so that we may begin the troubleshooting process.  :geek:


3Al62Pm.pngMiniToolBox

  • Download MiniToolBox and move the executable file to your Desktop;
  • Execute MiniToolBox and check the following options:
    • Select All
       
    • MiniToolBox-Fix-290x290.jpg
       
  • Once this is done, click on Go and wait for the scan to complete;
  • Once the scan is complete, a log will open. Please copy/paste the content of the output log in your next reply;

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#3
turnall

turnall

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  • Member
  • PipPip
  • 80 posts

1)  Did the computer's wifi ever work fast/properly?
I think when I first got the computer it worked better.
 2)  If so, did it gradually slow down over time?  Or was it just noticeably slower one day?
It's hard to say, but yes, I think it just kind of gradually deteriorated. We'd had Cox for almost two years and maybe 10 months or so ago I started to notice that I was getting continually frustrated with it being slow. We thought maybe it was the router we had, so we upgraded and rented a new one from them. They came and installed it and when I tested my computer while they were still here, the speed test showed that it was super fast, but literally as soon as the guy was down the street and I went to use it again, it seemed slow again. We got a wifi extender and also moved the modem to a more central location- it was behind a closed door and so we moved it out to our more centrally located loft and things seemed to get a little better. But it'd continued to be fairly slow and inconsistent at times and we also noticed slowness on our downstairs main TV and so thought it was the wifi in general. So when centurylink came along, they sounded better so we switched. But then since yesterday, my computer seems as slow as ever, even though like I said, they were on their phones connected to my wifi, streaming youtube videos very fast, even outside of my house in the front driveway.
 3)  Did anything change between the time it worked normally (if ever) and when the problem happened?  (updated drivers, hardware/software installation, etc?)
Nothing that I can think of. Again, it's really hard to pinpoint a specific time that a change occurred, since it just seems like over the past 10 months or so, it's been an ongoing gradual irritation of progressively slower connection.

 

Here is the report:

 

MiniToolBox by Farbar  Version: 14-04-2015
Ran by angbo_000 (administrator) on 07-05-2015 at 09:22:40
Running from "C:\Users\angbo_000\Desktop"
Microsoft Windows 8.1  (X64)
Model: Aspire ME600 Manufacturer: Acer
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================

"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================

 

========================= IP Configuration: ================================

Qualcomm Atheros AR5BWB222 Wireless Network Adapter = Wi-Fi (Connected)
Intel® 82579V Gigabit Network Connection = Ethernet (Connected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Bluetooth Network Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="other_1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="wireless_11" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 12" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="ethernet_3" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled

popd
# End of IPv4 configuration

 

Windows IP Configuration

   Host Name . . . . . . . . . . . . : OfficePC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : domain

Wireless LAN adapter Local Area Connection* 12:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 12-16-D8-C8-58-AD
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Bluetooth Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : 20-16-D8-C8-90-ED
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet:

   Connection-specific DNS Suffix  . : domain
   Description . . . . . . . . . . . : Intel® 82579V Gigabit Network Connection
   Physical Address. . . . . . . . . : 70-54-D2-50-9F-DC
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::28b8:143f:4125:675f%4(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.0.17(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Wednesday, May 6, 2015 10:13:47 PM
   Lease Expires . . . . . . . . . . : Friday, May 8, 2015 8:59:25 AM
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 260606088
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-7C-23-7F-70-54-D2-50-9F-DC
   DNS Servers . . . . . . . . . . . : 192.168.0.1
                                       205.171.3.26
                                       205.171.2.26
   NetBIOS over Tcpip. . . . . . . . : Enabled

Wireless LAN adapter Wi-Fi:

   Connection-specific DNS Suffix  . : domain
   Description . . . . . . . . . . . : Qualcomm Atheros AR5BWB222 Wireless Network Adapter
   Physical Address. . . . . . . . . : 20-16-D8-C8-58-AD
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::2527:a05d:924a:38f3%2(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.0.16(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Wednesday, May 6, 2015 10:08:44 PM
   Lease Expires . . . . . . . . . . : Friday, May 8, 2015 9:00:41 AM
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 354424536
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-7C-23-7F-70-54-D2-50-9F-DC
   DNS Servers . . . . . . . . . . . : 192.168.0.1
                                       205.171.3.26
                                       205.171.2.26
   NetBIOS over Tcpip. . . . . . . . : Enabled
Server:  modem.domain
Address:  192.168.0.1

Name:    google.com
Addresses:  2607:f8b0:400f:802::200e
   216.58.217.14

Pinging google.com [216.58.217.14] with 32 bytes of data:
Reply from 216.58.217.14: bytes=32 time=41ms TTL=56
Reply from 216.58.217.14: bytes=32 time=37ms TTL=56

Ping statistics for 216.58.217.14:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 37ms, Maximum = 41ms, Average = 39ms
Server:  modem.domain
Address:  192.168.0.1

Name:    yahoo.com
Addresses:  206.190.36.45
   98.138.253.109
   98.139.183.24

Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Request timed out.
Reply from 98.139.183.24: bytes=32 time=79ms TTL=51

Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 1, Lost = 1 (50% loss),
Approximate round trip times in milli-seconds:
    Minimum = 79ms, Maximum = 79ms, Average = 79ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
  7...12 16 d8 c8 58 ad ......Microsoft Wi-Fi Direct Virtual Adapter
  6...20 16 d8 c8 90 ed ......Bluetooth Device (Personal Area Network)
  4...70 54 d2 50 9f dc ......Intel® 82579V Gigabit Network Connection
  2...20 16 d8 c8 58 ad ......Qualcomm Atheros AR5BWB222 Wireless Network Adapter
  1...........................Software Loopback Interface 1
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1     192.168.0.16     25
          0.0.0.0          0.0.0.0      192.168.0.1     192.168.0.17     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.0.0    255.255.255.0         On-link      192.168.0.16    281
      192.168.0.0    255.255.255.0         On-link      192.168.0.17    276
     192.168.0.16  255.255.255.255         On-link      192.168.0.16    281
     192.168.0.17  255.255.255.255         On-link      192.168.0.17    276
    192.168.0.255  255.255.255.255         On-link      192.168.0.16    281
    192.168.0.255  255.255.255.255         On-link      192.168.0.17    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.0.17    276
        224.0.0.0        240.0.0.0         On-link      192.168.0.16    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.0.17    276
  255.255.255.255  255.255.255.255         On-link      192.168.0.16    281
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
  4    276 fe80::/64                On-link
  2    281 fe80::/64                On-link
  2    281 fe80::2527:a05d:924a:38f3/128
                                    On-link
  4    276 fe80::28b8:143f:4125:675f/128
                                    On-link
  1    306 ff00::/8                 On-link
  4    276 ff00::/8                 On-link
  2    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [55296] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70144] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70144] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWOW64\NLAapi.dll [65536] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWOW64\winrnr.dll [23040] (Microsoft Corporation)
Catalog5 07 C:\WINDOWS\SysWOW64\wshbth.dll [50688] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [69120] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [88576] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [88576] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [30720] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [63488] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (05/06/2015 08:36:28 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_a9ed7f470139b3c1.manifest1".Error in manifest or policy file "C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_a9ed7f470139b3c1.manifest2" on line C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_a9ed7f470139b3c1.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_a9ed7f470139b3c1.manifest.
Component 2: C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_6240486fecbd8abb.manifest.

Error: (05/06/2015 08:35:25 PM) (Source: Application Hang) (User: )
Description: The program IEXPLORE.EXE version 11.0.9600.17416 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 21f8

Start Time: 01d0885d8670825b

Termination Time: 15

Application Path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Report Id: 17bda647-f46a-11e4-bf01-2016d8c890ed

Faulting package full name:

Faulting package-relative application ID:

Error: (05/06/2015 05:33:32 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_a9ed7f470139b3c1.manifest1".Error in manifest or policy file "C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_a9ed7f470139b3c1.manifest2" on line C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_a9ed7f470139b3c1.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_a9ed7f470139b3c1.manifest.
Component 2: C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_6240486fecbd8abb.manifest.

Error: (05/06/2015 05:33:22 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_a9ed7f470139b3c1.manifest1".Error in manifest or policy file "C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_a9ed7f470139b3c1.manifest2" on line C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_a9ed7f470139b3c1.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_a9ed7f470139b3c1.manifest.
Component 2: C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_6240486fecbd8abb.manifest.

Error: (05/06/2015 05:32:07 PM) (Source: Microsoft-Windows-LocationProvider) (User: NT AUTHORITY)
Description: There was an error with the Windows Location Provider database

Error: (05/06/2015 05:30:44 PM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 11.0.9600.17416, time stamp: 0x5452eed9
Faulting module name: jscript9.dll, version: 11.0.9600.17728, time stamp: 0x5502500e
Exception code: 0xc0000005
Fault offset: 0x0001298b
Faulting process id: 0x11d0
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3
Faulting package full name: IEXPLORE.EXE4
Faulting package-relative application ID: IEXPLORE.EXE5

Error: (05/06/2015 03:43:36 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "asmv2:clrClassInvocation1".Error in manifest or policy file "asmv2:clrClassInvocation2" on line asmv2:clrClassInvocation3.
The element asmv2:clrClassInvocation appears as a child of element urn:schemas-microsoft-com:asm.v1^entryPoint which is not supported by this version of Windows.

Error: (05/06/2015 03:43:36 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "asmv2:clrClassInvocation1".Error in manifest or policy file "asmv2:clrClassInvocation2" on line asmv2:clrClassInvocation3.
The element asmv2:clrClassInvocation appears as a child of element urn:schemas-microsoft-com:asm.v1^entryPoint which is not supported by this version of Windows.

Error: (05/06/2015 03:43:36 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "asmv2:clrClassInvocation1".Error in manifest or policy file "asmv2:clrClassInvocation2" on line asmv2:clrClassInvocation3.
The element asmv2:clrClassInvocation appears as a child of element urn:schemas-microsoft-com:asm.v1^entryPoint which is not supported by this version of Windows.

Error: (05/06/2015 03:38:52 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_a9ed7f470139b3c1.manifest1".Error in manifest or policy file "C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_a9ed7f470139b3c1.manifest2" on line C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_a9ed7f470139b3c1.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_a9ed7f470139b3c1.manifest.
Component 2: C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_6240486fecbd8abb.manifest.

System errors:
=============
Error: (05/06/2015 10:10:32 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: A fatal alert was received from the remote endpoint. The TLS protocol defined fatal alert code is 40.

Error: (05/06/2015 10:06:16 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: A fatal alert was received from the remote endpoint. The TLS protocol defined fatal alert code is 40.

Error: (05/06/2015 10:06:16 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: A fatal alert was received from the remote endpoint. The TLS protocol defined fatal alert code is 40.

Error: (05/06/2015 10:06:16 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: A fatal alert was received from the remote endpoint. The TLS protocol defined fatal alert code is 40.

Error: (05/06/2015 10:06:15 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: A fatal alert was received from the remote endpoint. The TLS protocol defined fatal alert code is 40.

Error: (05/06/2015 10:06:13 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: A fatal alert was received from the remote endpoint. The TLS protocol defined fatal alert code is 40.

Error: (05/06/2015 10:06:13 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: A fatal alert was received from the remote endpoint. The TLS protocol defined fatal alert code is 40.

Error: (05/06/2015 10:06:13 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: A fatal alert was received from the remote endpoint. The TLS protocol defined fatal alert code is 40.

Error: (05/06/2015 10:06:13 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: A fatal alert was received from the remote endpoint. The TLS protocol defined fatal alert code is 40.

Error: (05/06/2015 10:06:13 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: A fatal alert was received from the remote endpoint. The TLS protocol defined fatal alert code is 40.

Microsoft Office Sessions:
=========================
Error: (05/06/2015 08:36:28 PM) (Source: SideBySide)(User: )
Description: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_a9ed7f470139b3c1.manifestC:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_6240486fecbd8abb.manifestC:\Program Files (x86)\LG Electronics\LG PC Suite\LGPCSuite.exe

Error: (05/06/2015 08:35:25 PM) (Source: Application Hang)(User: )
Description: IEXPLORE.EXE11.0.9600.1741621f801d0885d8670825b15C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE17bda647-f46a-11e4-bf01-2016d8c890ed

Error: (05/06/2015 05:33:32 PM) (Source: SideBySide)(User: )
Description: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_a9ed7f470139b3c1.manifestC:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_6240486fecbd8abb.manifestC:\Program Files (x86)\LG Electronics\LG PC Suite\LGPCSuite.exe

Error: (05/06/2015 05:33:22 PM) (Source: SideBySide)(User: )
Description: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_a9ed7f470139b3c1.manifestC:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_6240486fecbd8abb.manifestC:\Program Files (x86)\LG Electronics\LG PC Suite\LGPCSuite.exe

Error: (05/06/2015 05:32:07 PM) (Source: Microsoft-Windows-LocationProvider)(User: NT AUTHORITY)
Description: -2147024883

Error: (05/06/2015 05:30:44 PM) (Source: Application Error)(User: )
Description: IEXPLORE.EXE11.0.9600.174165452eed9jscript9.dll11.0.9600.177285502500ec00000050001298b11d001d0885c5a497a05C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEC:\WINDOWS\SYSTEM32\jscript9.dll4c1ae4a5-f450-11e4-bf01-2016d8c890ed

Error: (05/06/2015 03:43:36 AM) (Source: SideBySide)(User: )
Description: asmv2:clrClassInvocationurn:schemas-microsoft-com:asm.v1^entryPointC:\Program Files (x86)\Acer\Office Addin 2003\PowerPointAddIn2003.dll.ManifestC:\Program Files (x86)\Acer\Office Addin 2003\PowerPointAddIn2003.dll.Manifest4

Error: (05/06/2015 03:43:36 AM) (Source: SideBySide)(User: )
Description: asmv2:clrClassInvocationurn:schemas-microsoft-com:asm.v1^entryPointC:\Program Files (x86)\Acer\Office Addin 2003\WordAddIn2003.dll.ManifestC:\Program Files (x86)\Acer\Office Addin 2003\WordAddIn2003.dll.Manifest4

Error: (05/06/2015 03:43:36 AM) (Source: SideBySide)(User: )
Description: asmv2:clrClassInvocationurn:schemas-microsoft-com:asm.v1^entryPointC:\Program Files (x86)\Acer\Office Addin 2003\ExcelAddIn2003.dll.ManifestC:\Program Files (x86)\Acer\Office Addin 2003\ExcelAddIn2003.dll.Manifest4

Error: (05/06/2015 03:38:52 AM) (Source: SideBySide)(User: )
Description: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_a9ed7f470139b3c1.manifestC:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_6240486fecbd8abb.manifestC:\Program Files (x86)\LG Electronics\LG PC Suite\LGPCSuite.exe

CodeIntegrity Errors:
===================================
  Date: 2015-05-06 03:42:47.417
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2015-05-02 06:14:39.941
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2015-04-30 11:17:57.937
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2015-04-26 05:43:24.113
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2015-04-23 05:52:45.368
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2015-04-22 04:43:58.090
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2015-04-16 11:02:50.841
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2015-04-09 09:52:32.284
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2015-04-02 06:45:39.435
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2015-03-26 04:19:45.411
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL that did not meet the Custom 3 / Antimalware signing level requirements.

 

=========================== Installed Programs ============================
Acer Power Management (HKLM\...\{91F52DE4-B789-42B0-9311-A349F10E5479}) (Version: 7.00.3006 - Acer Incorporated)
Acer Recovery Management (HKLM\...\{07F2005A-8CAC-4A4B-83A2-DA98A722CA61}) (Version: 6.00.3011 - Acer Incorporated)
AcerCloud (HKLM-x32\...\{A5AD0B17-F34D-49BE-A157-C8B3D52ACD13}) (Version: 2.01.3115 - Acer Incorporated)
AcerCloud Docs (HKLM-x32\...\{CA4FE8B0-298C-4E5D-A486-F33B126D6A0A}) (Version: 1.00.3201 - Acer Incorporated)
Adobe Digital Editions 2.0 (HKLM-x32\...\Adobe Digital Editions 2.0) (Version: 2.0.1 - Adobe Systems Incorporated)
Adobe Flash Player 11 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 11.9.900.117 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.10) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.10 - Adobe Systems Incorporated)
Adobe Refresh Manager (x32 Version: 1.8.0 - Adobe Systems Incorporated) Hidden
Adobe Shockwave Player 12.0 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.0.7.148 - Adobe Systems, Inc.)
Agatha Christie - Death on the Nile (x32 Version: 2.2.0.98 - WildTangent) Hidden
Aloha TriPeaks (x32 Version: 2.2.0.98 - WildTangent) Hidden
A-PDF Merger (HKLM-x32\...\A-PDF Merger_is1) (Version:  - A-PDF.com)
Bejeweled 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden
CacheStats (HKLM-x32\...\{933BCECC-F9B4-4DF5-9879-C084AB76B721}) (Version: 3.0.11 - LogicWeave)
Catalina Savings Printer (HKLM-x32\...\{37331C16-3E97-4A20-80D8-BFB43AB0E2FB}) (Version: 1.0.0 - Catalina Marketing Corp)
Citrix Online Launcher (HKLM-x32\...\{1EFF9E6C-76E1-43F9-81FB-BC8C037B0902}) (Version: 1.0.258 - Citrix)
clear.fi Media (HKLM-x32\...\{E9AF1707-3F3A-49E2-8345-4F2D629D0876}) (Version: 2.01.3108 - Acer Incorporated)
clear.fi Photo (HKLM-x32\...\{B5AD89F2-03D3-4206-8487-018298007DD0}) (Version: 2.01.3108 - Acer Incorporated)
clear.fi SDK - Video 2 (x32 Version: 2.1.1925 - CyberLink Corp.) Hidden
clear.fi SDK- Movie 2 (x32 Version: 2.1.2008 - CyberLink Corp.) Hidden
Common Desktop Agent (Version: 1.62.0 - OEM) Hidden
Connect DLC 5 Toolbar for IE (HKLM-x32\...\IECT3306061) (Version: 6.17.2.8 - Connect DLC 5)
Contour Pointing Devices (HKLM-x32\...\{51ADFD15-6B63-4F8E-8076-F4E31FFEE32A}) (Version: 2.2 - Contour Design, Inc.)
Cook'n (HKLM-x32\...\Cook'n) (Version:  - )
Coupon Printer for Windows (HKLM-x32\...\Coupon Printer for Windows5.0.1.4) (Version: 5.0.1.4 - Coupons.com Incorporated)
CouponPrinterPlugin (HKLM-x32\...\{8AC6566B-131F-4987-82DF-932CED9FCA23}) (Version: 2.0.2.0 - Hopster)
Cradle Of Egypt Collector's Edition (x32 Version: 2.2.0.98 - WildTangent) Hidden
CyberLink MediaEspresso 6.5 (HKLM-x32\...\InstallShield_{E3739848-5329-48E3-8D28-5BBD6E8BE384}) (Version: 6.5.3103_44819 - CyberLink Corp.)
CyberLink MediaEspresso 6.5 (x32 Version: 6.5.3103_44819 - CyberLink Corp.) Hidden
Definition Update for Microsoft Office 2010 (KB2965299) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{D1102BF0-0FBC-4344-BF90-95DA329C6D4A}) (Version:  - Microsoft)
Delicious: Emily's True Love Premium Edition (x32 Version: 2.2.0.98 - WildTangent) Hidden
diasend® Uploader version 2.2.0_R2c01 (HKLM\...\{59A10021-5C7B-4C63-BB15-FAA9C04F8B26}_is1) (Version: 2.2.0_R2c01 - Diasend)
DisplayLink Core Software (HKLM\...\{3B1040BE-8AB0-4D80-A68E-029D70A0868B}) (Version: 7.4.53134.0 - DisplayLink Corp.)
Dragon NaturallySpeaking 11 (HKLM-x32\...\{EFFA53BC-8C04-2E21-3D90-A13B1697B0CA}) (Version: 11.50.100 - Nuance Communications Inc.)
eBay Worldwide (HKLM-x32\...\{A694AF57-9891-4D62-824C-7E55A1361A14}) (Version: 2.3.0630 - OEM)
Epson Event Manager (HKLM-x32\...\{48F22622-1CC2-4A83-9C1E-644DD96F832D}) (Version: 2.30.01 - SEIKO EPSON Corporation)
EPSON Scan (HKLM-x32\...\EPSON Scanner) (Version:  - )
EPSON WorkForce 610 Series Printer Uninstall (HKLM\...\EPSON WorkForce 610 Series) (Version:  - SEIKO EPSON Corporation)
EpsonNet Print (HKLM-x32\...\{3E31400D-274E-4647-916C-2CACC3741799}) (Version: 2.4j - SEIKO EPSON CORPORATION)
EpsonNet Setup (HKLM-x32\...\{FFFAE01B-466F-4C07-9821-A94FD753BDDA}) (Version: 3.1c - SEIKO EPSON CORPORATION)
Final Drive: Nitro (x32 Version: 2.2.0.95 - WildTangent) Hidden
Garmin Communicator Plugin (HKLM-x32\...\{032A13FF-D26D-4844-9597-7EF698627985}) (Version: 4.1.0 - Garmin Ltd or its subsidiaries)
Garmin Communicator Plugin x64 (HKLM\...\{AFA301E1-B410-4F1B-B1C0-2E92FDCD94AD}) (Version: 4.1.0 - Garmin Ltd or its subsidiaries)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 42.0.2311.135 - Google Inc.)
Google Earth (HKLM-x32\...\{4D2A6330-2F8B-11E3-9C40-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.26.9 - Google Inc.) Hidden
GoToMeeting 7.1.8.2553 (HKCU\...\GoToMeeting) (Version: 7.1.8.2553 - CitrixOnline)
GSAK 7.7.4.36 (Final) (HKLM-x32\...\GSAK_is1) (Version:  - CWE computer services)
Hotkey Utility (HKLM-x32\...\{A6DC88AD-501A-44BC-884D-57435F972E2C}) (Version: 3.00.3001 - Acer Incorporated)
Identity Card (HKLM-x32\...\{3D9CB654-99AD-4301-89C6-0D12A790767C}) (Version: 2.00.3004 - Acer Incorporated)
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1008 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 8.1.0.1281 - Intel Corporation)
Intel® Network Connections 17.2.153.0 (HKLM\...\PROSetDX) (Version: 17.2.153.0 - Intel)
Intel® Network Connections 17.2.153.0 (Version: 17.2.153.0 - Intel) Hidden
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.3621 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 11.5.0.1207 - Intel Corporation)
Intel® SDK for OpenCL - CPU Only Runtime Package (HKLM-x32\...\{FCB3772C-B7D0-4933-B1A9-3707EBACC573}) (Version: 2.0.0.37149 - Intel Corporation)
Intel® Trusted Connect Service Client (Version: 1.24.738.1 - Intel Corporation) Hidden
Java 8 Update 31 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218031F0}) (Version: 8.0.310 - Oracle Corporation)
Java Auto Updater (x32 Version: 2.8.31.13 - Oracle Corporation) Hidden
Jewel Match 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden
LG PC Suite (HKLM-x32\...\LG PC Suite) (Version: 5.3.14.20140117 - LG Electronics)
LG United Mobile Drivers (HKLM-x32\...\{55031CEF-CE75-4A5C-8DEA-60577820529B}) (Version: 3.10.1.0 - LG Electronics)
LifeScan USB Device Driver vSL2.0 (Driver Removal) (HKLM-x32\...\LFSVCOMM&10C4&85A7) (Version:  - LifeScan Inc)
Live Updater (HKLM-x32\...\{EE26E302-876A-48D9-9058-3129E5B99999}) (Version: 2.00.3003 - Acer Incorporated)
Malwarebytes Anti-Malware version 2.1.6.1022 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.6.1022 - Malwarebytes Corporation)
McAfee Security Scan Plus (HKLM\...\McAfee Security Scan) (Version: 3.8.150.1 - McAfee, Inc.)
Meter Drivers for OneTouch® Software (x32 Version: 1.10.0.0 - LifeScan) Hidden
Meter Drivers for OneTouch® Software (x32 Version: 1.9.1.0 - LifeScan) Hidden
Meter Drivers for OneTouch® Software v1.10.0.0 (HKLM-x32\...\InstallShield_{A2C173E1-FB29-4B31-8ED6-CBEE8025E00A}) (Version: 1.10.0.0 - LifeScan)
Microsoft Office Access MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Groove MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office InfoPath MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Professional Plus 2010 (HKLM-x32\...\Office14.PROPLUSR) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Office Professional Plus 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual Studio 2005 Tools for Office Runtime (x32 Version: 8.0.60940.0 - Microsoft Corporation) Hidden
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (Version: 10.0.50908 - Microsoft Corporation) Hidden
Motorola Device Manager (HKLM-x32\...\{28DB8373-C1BB-444F-A427-A55585A12ED7}) (Version: 2.4.5 - Motorola Mobility)
Motorola Device Software Update (x32 Version: 13.09.3001 - Motorola Mobility) Hidden
Motorola Mobile Drivers Installation 6.3.0 (HKLM\...\{759E6A2F-1F01-45EF-A0C4-22F1B56CB975}) (Version: 6.3.0 - Motorola Mobility LLC)
Mozilla Firefox 36.0.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 36.0.1 (x86 en-US)) (Version: 36.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 29.0.1 - Mozilla)
MSXML 4.0 SP3 Parser (HKLM-x32\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM-x32\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
Mystery P.I. - Curious Case of Counterfeit Cove (x32 Version: 2.2.0.98 - WildTangent) Hidden
MyWinLocker (Version: 4.0.14.35 - Egis Technology Inc.) Hidden
MyWinLocker 4 (x32 Version: 4.0.14.35 - Egis Technology Inc.) Hidden
MyWinLocker Suite (HKLM-x32\...\InstallShield_{17DF9714-60C9-43C9-A9C2-32BCAED44CBE}) (Version: 4.0.14.24 - Egis Technology Inc.)
MyWinLocker Suite (x32 Version: 4.0.14.24 - Egis Technology Inc.) Hidden
Nero 12 Essentials OEM.a01 (HKLM-x32\...\{9BF0D9FE-9893-4647-81B9-17B7BEA4E6FD}) (Version: 12.5.00000 - Nero AG)
Nero ControlCenter (x32 Version: 11.0.14500.0.45 - Nero AG) Hidden
Nero ControlCenter Help (CHM) (x32 Version: 12.0.0003 - Nero AG) Hidden
Nero Core Components (x32 Version: 11.0.16900.1.27 - Nero AG) Hidden
Nero Express (x32 Version: 12.0.16001 - Nero AG) Hidden
Nero Express Help (CHM) (x32 Version: 12.0.1000 - Nero AG) Hidden
Nero Launcher (x32 Version: 12.0.3000 - Nero AG) Hidden
Nero Update (x32 Version: 11.0.11500.28.0 - Nero AG) Hidden
Norton Online Backup (HKLM-x32\...\{40A66DF6-22D3-44B5-A7D3-83B118A2C0DC}) (Version: 2.2.3.51 - Symantec Corporation)
Norton Online Backup ARA (x32 Version: 4.1.0.14 - Symantec Corporation) Hidden
Office Addin (HKLM-x32\...\{6D2BBE1D-E600-4695-BA37-0B0E605542CC}) (Version: 2.01.3200 - Acer)
Office Addin 2003 (HKLM-x32\...\{1FCC073B-CC01-4443-AD20-E559F66E6E83}) (Version: 2.01.3200 - Acer)
OneTouch Software (HKLM-x32\...\{82FEBE5D-61EC-4365-A213-2B278780945E}) (Version:  - )
OneTouch USB Driver (HKLM-x32\...\{E08EC542-BC5F-4F26-BBB9-E426BA007A31}) (Version: 2.0 - LifeScan)
P@H-Protocol (HKLM-x32\...\{CF594DB8-CFB0-45B4-86DA-8BB4AC0941F8}) (Version: 3.0.7.0 - Valassis)
Peggle Nights (x32 Version: 2.2.0.98 - WildTangent) Hidden
Penguins! (x32 Version: 2.2.0.98 - WildTangent) Hidden
PL-2303 USB-to-Serial (HKLM-x32\...\{ECC3713C-08A4-40E3-95F1-7D0704F1CE5E}) (Version: 1.3.0 - Prolific Technology INC)
PL-2303 Vista Driver Installer (HKLM-x32\...\{EEC010D0-1252-4E1D-BAD9-F1B8F414535C}) (Version: 3.0.1.0 - Prolific)
Plants vs. Zombies - Game of the Year (x32 Version: 2.2.0.98 - WildTangent) Hidden
Polar Golfer (x32 Version: 2.2.0.98 - WildTangent) Hidden
Prerequisite installer (x32 Version: 12.0.0002 - Nero AG) Hidden
Print@Home (HKLM-x32\...\{123D4082-3194-4191-9139-067E9157C2B2}) (Version: 2.0.0 - Valassis Interactive Inc.)
Qualcomm Atheros Bluetooth Suite (64) (HKLM\...\{A84A4FB1-D703-48DB-89E0-68B6499D2801}) (Version: 8.0.0.214 - Qualcomm Atheros Communications)
Qualcomm Atheros WLAN and Bluetooth Client Installation Program (HKLM-x32\...\{28006915-2739-4EBE-B5E8-49B25D32EB33}) (Version: 11.31 - Qualcomm Atheros)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6680 - Realtek Semiconductor Corp.)
Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.8400.39030 - Realtek Semiconductor Corp.)
RoboForm 7-9-1-1 (All Users) (HKLM-x32\...\AI RoboForm) (Version: 7-9-1-1 - Siber Systems)
Samsung Easy Document Creator (HKLM-x32\...\Samsung Easy Document Creator) (Version: 1.06.44 (10/23/2014) - Samsung Electronics Co., Ltd.)
Samsung Easy Printer Manager (HKLM-x32\...\Samsung Easy Printer Manager) (Version: 1.05.58.01(10/20/2014) - Samsung Electronics Co., Ltd.)
Samsung Network PC Fax (HKLM-x32\...\Samsung Network PC Fax) (Version: 1.11.11 (10/22/2014) - Samsung Electronics Co., Ltd.)
Samsung Printer Live Update (HKLM-x32\...\Samsung Printer Live Update) (Version: 1.01.00:04(2013-04-22) - Samsung Electronics Co., Ltd.)
Samsung Scan Process Machine (x32 Version: 1.03.05.18 - Samsung Electronics Co., Ltd.) Hidden
Samsung SCX-472x Series (HKLM-x32\...\Samsung SCX-472x Series) (Version: 1.21 (7/30/2013) - Samsung Electronics Co., Ltd.)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (x32 Version:  - Microsoft) Hidden
Shared C Run-time for x64 (HKLM\...\{EF79C448-6946-4D71-8134-03407888C054}) (Version: 10.0.0 - McAfee)
Shredder (Version: 2.0.8.9 - Egis Technology Inc.) Hidden
Shredder (x32 Version: 2.0.8.9 - Egis Technology Inc.) Hidden
Skype Click to Call (HKLM-x32\...\{6D1221A9-17BF-4EC0-81F2-27D30EC30701}) (Version: 7.3.16540.9015 - Microsoft Corporation)
Skype™ 7.0 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.0.102 - Skype Technologies S.A.)
SNS Upload for Easy Document Creator (HKLM-x32\...\{B6B5F07C-88D5-49D3-A1A7-A6D4BC37DCCC}) (Version: 1.0.0 - Samsung Electronics Co.,Ltd)
swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Tales of Lagoona (x32 Version: 2.2.0.110 - WildTangent) Hidden
TurboTax 2012 (HKLM-x32\...\TurboTax 2012) (Version: 2012.0 - Intuit, Inc)
TurboTax 2012 wcaiper (x32 Version: 012.000.1508 - Intuit Inc.) Hidden
TurboTax 2012 WinPerFedFormset (x32 Version: 012.000.2309 - Intuit Inc.) Hidden
TurboTax 2012 WinPerReleaseEngine (x32 Version: 012.000.0474 - Intuit Inc.) Hidden
TurboTax 2012 WinPerTaxSupport (x32 Version: 012.000.0186 - Intuit Inc.) Hidden
TurboTax 2012 wrapper (x32 Version: 012.000.0127 - Intuit Inc.) Hidden
TurboTax 2013 (HKLM-x32\...\TurboTax 2013) (Version: 2013.0 - Intuit, Inc)
TurboTax 2013 WinPerFedFormset (x32 Version: 013.000.2289 - Intuit Inc.) Hidden
TurboTax 2013 WinPerReleaseEngine (x32 Version: 013.000.0522 - Intuit Inc.) Hidden
TurboTax 2013 WinPerTaxSupport (x32 Version: 013.000.0170 - Intuit Inc.) Hidden
TurboTax 2013 wrapper (x32 Version: 013.000.0135 - Intuit Inc.) Hidden
TurboTax 2014 (HKLM-x32\...\TurboTax 2014) (Version: 2014.0 - Intuit, Inc)
TurboTax 2014 WinPerFedFormset (x32 Version: 014.000.1845 - Intuit Inc.) Hidden
TurboTax 2014 WinPerReleaseEngine (x32 Version: 014.000.0453 - Intuit Inc.) Hidden
TurboTax 2014 WinPerTaxSupport (x32 Version: 014.000.0209 - Intuit Inc.) Hidden
TurboTax 2014 wrapper (x32 Version: 014.000.0109 - Intuit Inc.) Hidden
Update for Microsoft Access 2010 (KB2837601) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{53FAC141-5C6B-4F97-ABC4-E635ABBC59E5}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM-x32\...\{90140000-0016-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM-x32\...\{90140000-001B-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2956084) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{530585A7-6AC9-4C29-81B7-D24A6CB031C8}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2881026) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{E9B182C4-9B69-4A42-A799-C145FED67701}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2881026) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{E9B182C4-9B69-4A42-A799-C145FED67701}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{4EEA3D3E-989C-4DF4-AB0A-3042C0C12AA3}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817396) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{39767ECA-1731-45DB-AB5B-6BF40E151D66}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition (HKLM-x32\...\{90140000-006E-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{8BEEA2FC-D416-428A-B52A-A3ED45921151}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{8BEEA2FC-D416-428A-B52A-A3ED45921151}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{DADF7E25-FFA4-4D02-BE84-1DAE62C18516}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{287A1E92-9E41-4BC1-8920-B3D0E9220800}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589386) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{A4F91D60-654C-4892-BFD3-0D41ADA649B6}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{9D69691D-823D-4C3E-9B12-563A3F520366}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597089) 32-Bit Edition (HKLM-x32\...\{90140000-006E-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{A12F43A5-CF0B-44E3-942F-2441CD442F0D}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2687275) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{0B7744D2-1FDD-4843-9987-7CE11B79F370}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{35698CB7-AAA2-4577-B505-DBFF504AEF23}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{5AA578BB-759C-40FD-9661-A737C0884541}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{F1A20C69-9FE5-40FD-9CD5-84EABC2EF64A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{BA610006-2C39-4419-9834-CF61AB24810A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837602) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{8158D96B-083A-4FE4-8587-B5D0F49FE4B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837602) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{8158D96B-083A-4FE4-8587-B5D0F49FE4B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2883019) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{D1C4AD0B-CC79-41D2-8D6A-571E7B30658C}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2889828) 32-Bit Edition (HKLM-x32\...\{90140000-001F-040C-0000-0000000FF1CE}_Office14.PROPLUSR_{C1954E2B-1672-4E5C-B564-F8CB2D08345B}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2910896) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.PROPLUSR_{A7AA9E77-A9F4-4596-8AFD-4910FF258C3D}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2920813) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{74BC74BD-9032-4646-B248-F9F45E6D1326}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2956141) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{53FDC948-3ABA-4BDE-BCEB-F1465C93D91C}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2956191) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{500A5B54-0498-45EA-9AB9-5BB61F984FDF}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2965235) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{5C5DA4AE-EE03-47F0-A77A-E747112EAAC6}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2956075) 32-Bit Edition (HKLM-x32\...\{90140000-00A1-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{82148027-13B5-4920-97F3-6A44A29B83D0}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2956205) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{673FF853-6C60-4666-8E2F-CE9E2EB991AA}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2956205) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{673FF853-6C60-4666-8E2F-CE9E2EB991AA}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2965295) 32-Bit Edition (HKLM-x32\...\{90140000-001A-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{2F63E4DE-723C-4785-9776-9F54D456DE31}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2965295) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{C4C319F9-25AE-4EF5-B3EB-1C1EE9AA520D}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2880517) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{DF548669-AAED-467B-A074-AE2B72A4A871}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2956190) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{6634BCE3-2F6D-4E7F-A02C-6F045FC1F075}) (Version:  - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version:  - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version:  - Microsoft)
Update for Microsoft Visio 2010 (KB2881025) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{8764EC2A-9F51-483B-9E00-82806B6A6909}) (Version:  - Microsoft)
Update for Microsoft Visio Viewer 2010 (KB2881021) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{30B9D112-E68C-461D-B370-6D0B6AD61AC6}) (Version:  - Microsoft)
Update Installer for WildTangent Games App (x32 Version:  - WildTangent) Hidden
Visual C++ 9.0 Runtime for Dragon NaturallySpeaking 64bit (x64) (HKLM\...\{4A5A427F-BA39-4BF0-7777-9A47FBE60C9F}) (Version: 11.0.0 - Nuance Communications Inc.)
Visual Studio 2005 Tools for Office Second Edition Runtime (HKLM-x32\...\Microsoft Visual Studio 2005 Tools for Office Runtime) (Version:  - Microsoft Corporation)
Visual Studio Tools for the Office system 3.0 Runtime (HKLM-x32\...\Visual Studio Tools for the Office system 3.0 Runtime) (Version:  - Microsoft Corporation)
Visual Studio Tools for the Office system 3.0 Runtime (x32 Version: 9.0.30729 - Microsoft Corporation) Hidden
Visual Studio Tools for the Office system 3.0 Runtime Service Pack 1 (KB949258) (HKLM-x32\...\{8FB53850-246A-3507-8ADE-0060093FFEA6}.KB949258) (Version: 1 - Microsoft Corporation)
WildTangent Games (HKLM-x32\...\WildTangent wildgames Master Uninstall) (Version: 1.0.3.0 - WildTangent)
WildTangent Games App (x32 Version: 4.0.9.3 - WildTangent) Hidden
Windows Driver Package - DexCom, Inc. (usbser) Ports  (05/24/2010 1.0.0.2) (HKLM\...\34C19A05C447FC9BDD48174F6232DC357FBB62D1) (Version: 05/24/2010 1.0.0.2 - DexCom, Inc.)
WinPatrol (HKLM\...\{6A206A04-6BC1-411B-AA04-4E52EDEEADF2}) (Version: 33.1.2015.0 - WinPatrol)
WinPrivacy Beta-3 (HKLM-x32\...\{18605281-BFFE-4968-9B86-05322D5FBB33}) (Version: 2015.1.503.0 - Ruiware, LLC.)
XnView 2.20 (HKLM-x32\...\XnView_is1) (Version: 2.20 - Gougelet Pierre-e)
Zuma's Revenge (x32 Version: 2.2.0.98 - WildTangent) Hidden

========================= Devices: ================================

Name: Virtual Bluetooth Support (Include Audio)
Description: Virtual Bluetooth Support (Include Audio)
Class Guid: {c7c038ad-1f2d-44d4-b2fe-d912be20e6d5}
Manufacturer: Qualcomm Atheros Communications
Service: AthBTPort
Device ID: BTHENUM\{CBECAB40-A2C8-4AB3-ADC1-DE0FE95D8600}_LOCALMFG&0000\8&888AA14&0&000000000000_00000000
Problem: : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
Resolution: Update the driver

========================= Memory info: ===================================

Percentage of memory in use: 33%
Total physical RAM: 10108.96 MB
Available physical RAM: 6753.81 MB
Total Pagefile: 12540.96 MB
Available Pagefile: 7766.47 MB
Total Virtual: 4095.88 MB
Available Virtual: 3970.16 MB

========================= Partitions: =====================================

1 Drive c: (Acer) (Fixed) (Total:1833.87 GB) (Free:1736.66 GB) NTFS

========================= Users: ========================================

User accounts for \\OFFICEPC

Administrator            angbo_000                Guest                   

========================= Minidump Files ==================================

No minidump file found

========================= Restore Points ==================================

16-04-2015 15:30:16 Windows Update
25-04-2015 19:11:34 Scheduled Checkpoint
04-05-2015 11:26:43 Scheduled Checkpoint

**** End of log ****


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#4
Fusionbomb

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turnall,


Thanks for posting the log.  :thumbsup:

Couple more questions...

1)  Does this issue persist even when using a hardline connection to the router?

2)  Did you pay for any of these programs, or were they free?

 

  • McAfee Security Scan Plus (HKLM\...\McAfee Security Scan) (Version: 3.8.150.1 - McAfee, Inc.)
  • WinPatrol (HKLM\...\{6A206A04-6BC1-411B-AA04-4E52EDEEADF2}) (Version: 33.1.2015.0 - WinPatrol)
  • WinPrivacy Beta-3 (HKLM-x32\...\{18605281-BFFE-4968-9B86-05322D5FBB33}) (Version: 2015.1.503.0 - Ruiware, LLC.)

 

I had never heard of WinPatrol or WinPrivacy before.  I'm thinking there may be some conflicts between McAfee and the other two programs.

 

Try uninstalling McAfee to see if that helps, (see canned text below) if it is a paid for product make a note of the licence number first in case you wish to reinstall it later;

 

Are you aware that Windows 8 and 8.1 both have an updated version of Windows Defender that offers the same real time protection as Microsoft Security Essentials, you do not need third party AV protection and by not installing any you are reducing the possibility of potential conflicts and freeing up resources on your computer, information courtesy of admin here

 

 


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#5
turnall

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I haven't ever been able to have a hard line connection to the internet for my computer- it's all the way down the hall from the main computer that is hard wired, so I haven't ever actually plugged this computer into a hardline connection to the router.

 

Just uninstalled McAfee- it wasn't something I paid for and it would pop up occasionally saying it was running and I didn't even mean for it to be running. The winpatrol is actually something that I got as a recommendation off of this same site, when I had a google redirect virus that someone helped me find and get rid of and that person said that was one of the programs they recommended using to keep their computer clean, so I'd had it installed ever since then. That same company came out with the winprivacy program and I figured since it was from the same company, I should probably use it.

 

I didn't pay for McAfee, I think it came with the computer when I bought it. I did pay for the winpatrol.


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#6
Fusionbomb

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Thanks for the answers!

 

 

After uninstalling McAfee, have you noticed any change in performance?  Can you confirm, also, that Windows Defender is on/enabled?
 

 

To open Windows Defender
  1. Open Windows Defender by clicking the Start button 4f6cbd09-148c-4dd8-b1f2-48f232a2fd33_818. In the search box, type Defender, and then, in the list of results, click Windows Defender.

  2. Click Tools, and then click Options.

  3. Click Administrator, select the Use this program check box, and then click Save. 18abb370-ac1e-4b6b-b663-e028a75bf05b_48. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

 

 

With McAfee uninstalled and Windows Defender enabled, give it another test run and please update us on how the computer is working or if it's the same. 

 

:popcorn:

 

 

 

 

Edit:  I changed my instructions around slightly after learning that WinPatrol is not a stand-alone AV program.   :prop:   Thanks @CompCav!


Edited by Fusionbomb, 08 May 2015 - 06:54 AM.

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#7
turnall

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Sorry for the slow reply- we had some trouble for a few days with our entire internet. Anyway, I did check windows defender and it says it's on and that virus and spyware definitions are up to date. For the past day, everything seems to be running pretty good and fast, so hopefully the McAfee thing was the issue.


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#8
Fusionbomb

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Very cool!  :spoton:

 

 

Glad to hear things are running much smoother now.  If you experience any more problems, please just let us know.


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#9
turnall

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Thanks for your help!


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#10
Fusionbomb

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turnall,


After checking more on that McAfee Security Scan Plus, it would appear as though that program may be a type of malware, itself.  I'm glad to hear your machine is working better, but if you get time I would advise doing one or both of the following.

1)  Follow the instructions on this page to finish removing the McAfee program.  I believe you've successfully removed it from the programs list, so you can start at Step 2 (MalwareBytes) on the page.

 

2)  After finishing Steps 2 & 3 on the link I posted above, you may want to consider creating a new thread in the malware section asking an Expert Geek to verify/grant your machine a clean bill of health.


I think if you follow-up with my suggestion(s) you may notice an even bigger increase in performance on your PC.  Good luck, either way!  :yeah:


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#11
turnall

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Great thanks! I will post over there now that I've run these scans.


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