Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Windows 8 PC malfunctioning, software or hardware problem?

Windows malfunctioning software or hardware problem

  • Please log in to reply

#1
emrade

emrade

    New Member

  • Member
  • Pip
  • 2 posts

hello, i use a HP ENVY dv4 with core i5, 2.5ghz, 6GB RAM and a 750GB HDD. I recently did a fresh installation windows 8.1 because i was having some problems with previous windows 8 but the problem still persists. The problem was that it was unable to sleep, when i put it to sleep the screen just goes off for about 3 seconds then it comes on again. I also noticed that my hard disk space decreased after each restart. so i did a clean installation of windows 8.1, after the installation i noticed it still didnt sleep, asides that my keyboard is really messing up. when i try to type it presses other buttons in conjunction which i didnt press For example i press "L" it just locks my screen and i understand that the "windows button + L" locks the screen. Because of all that i cant really use my pc the way i want, even with it is difficult.
Please i'd really love to hear suggestions of what i could do about it. Thank you!


  • 0

Advertisements


#2
Ztruker

Ztruker

    Member 5k

  • Technician
  • 7,091 posts

How did you do the clean install, what tutorial did you follow.

Where did you get the Windows 8.1 iso to install with?

 

Are all updates installed?


  • 0

#3
emrade

emrade

    New Member

  • Topic Starter
  • Member
  • Pip
  • 2 posts

How did you do the clean install, what tutorial did you follow.

Where did you get the Windows 8.1 iso to install with?

 

Are all updates installed?

I wiped all previous partitions and deleted them merging them into one then i installed the OS on the single partition. I didn't follow any tutorial as i knew what to do and how to. I got the iso from a friend. Its windows 8.1 single language. I think he said he got it from microsoft's website. Yes all updates have been installed.


  • 0

#4
Ztruker

Ztruker

    Member 5k

  • Technician
  • 7,091 posts

Try this from a Elevated Command Prompt the next time you try to sleep the computer and it wakes on it's own:

 

powercfg     /lastwake

 

It reports information about what woke the system from the last sleep transition.


  • 0






Similar Topics


Also tagged with one or more of these keywords: Windows, malfunctioning, software or hardware problem

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP