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Help please - laptop running slooowwllyy - driving me insane!


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#1
fletch11

fletch11

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I have just about had it with my computer.  Last year, it was running slowly and geekstogo helped me to get it running a bit quicker again.  It's now worse than ever.  It makes me insane because I don't feel like I install a lot of new programs on it.  Perhaps it is because I've not got it pretty full with pictures/videos/etc.  Do people still run disc defrags?  Do they even have this utility in windows anymore?  Would it help?  I would love your assitance in cleaning up my computer to try and see what is making it continually run so slow.  I feel like I'm somewhat computer savvy but I don't know what current tools are best to use and I don't fully understand what keeps bogging my computer down.  I would greatly appreciate some help!

 

Thank you - Jill


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#2
Aura

Aura

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  • Malware Removal
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Hi fletch11 :)

I can help you with that issue, however, I'll need more information on your system. Follow the instructions below please.

3Al62Pm.pngMiniToolBox
  • Download MiniToolBox and move the executable file to your Desktop;
  • Execute MiniToolBox and check the following options:
    • List Installed Programs;
    • List Last 10 Event Viewer Errors;
    • List Devices - Only Problems;
    • List Users, Partitions and Memory size;
      wNeKMCX.png
  • Once this is done, click on Go and wait for the scan to complete;
  • Once the scan is complete, a log will open. Please copy/paste the content of the output log in your next reply;
ik5xYHs.pngSpeccy - Publish a snapshot
Follow the instructions below to download and install Speccy, then to publish a snapshot of your system information:
  • Download and install Speccy from Piriform (the download will start automatically a few seconds after clicking on the Speccy link);
    Note: You can opt-out the Google Toolbar installation if you want;
  • Once Speccy is installed, launch the program and give it a good minute to load all your system information;
  • After that, click on the File menu in the top left corner, and select Publish Snapshot;
  • A window will appear asking you to confirm your decision to publish a snapshot. Click on Yes;
  • A new window will appear after, with a URL link to your snapshot. Click on Copy to Clipboard button to copy that URL to your clipboard, then paste it in your next reply and post it;
To answer your question: yes, people still do defrag their hard drives (HDDs, not SSDs) and yes there's still a built-in tool for defragging in Windows.
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#3
fletch11

fletch11

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Perfect!  Thank you so much - doing it right now! 


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#4
fletch11

fletch11

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Mini Toolbox log:

 

MiniToolBox by Farbar  Version: 14-04-2015
Ran by Espinola (administrator) on 08-05-2015 at 14:31:16
Running from "C:\Users\Espinola\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: Satellite A665 Manufacturer: TOSHIBA
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (05/08/2015 01:19:56 PM) (Source: Application Error) (User: )
Description: Faulting application name: explorer.exe, version: 6.1.7601.17514, time stamp: 0x4ce7a144
Faulting module name: DUI70.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdf25
Exception code: 0xc0000005
Fault offset: 0x0000000000001134
Faulting process id: 0x1b94
Faulting application start time: 0xexplorer.exe0
Faulting application path: explorer.exe1
Faulting module path: explorer.exe2
Report Id: explorer.exe3

Error: (05/08/2015 10:25:36 AM) (Source: Application Error) (User: )
Description: Faulting application name: explorer.exe, version: 6.1.7601.17514, time stamp: 0x4ce7a144
Faulting module name: EXPLORERFRAME.dll, version: 6.1.7601.17514, time stamp: 0x4ce7c6a8
Exception code: 0xc0000005
Fault offset: 0x0000000000030a0d
Faulting process id: 0x19c8
Faulting application start time: 0xexplorer.exe0
Faulting application path: explorer.exe1
Faulting module path: explorer.exe2
Report Id: explorer.exe3

Error: (05/08/2015 10:10:05 AM) (Source: Application Error) (User: )
Description: Faulting application name: explorer.exe, version: 6.1.7601.17514, time stamp: 0x4ce7a144
Faulting module name: DUI70.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdf25
Exception code: 0xc0000005
Fault offset: 0x0000000000001134
Faulting process id: 0xd1c
Faulting application start time: 0xexplorer.exe0
Faulting application path: explorer.exe1
Faulting module path: explorer.exe2
Report Id: explorer.exe3

Error: (05/08/2015 09:59:53 AM) (Source: Application Error) (User: )
Description: Faulting application name: explorer.exe, version: 6.1.7601.17514, time stamp: 0x4ce7a144
Faulting module name: EXPLORERFRAME.dll, version: 6.1.7601.17514, time stamp: 0x4ce7c6a8
Exception code: 0xc0000005
Fault offset: 0x000000000002f5dd
Faulting process id: 0x920
Faulting application start time: 0xexplorer.exe0
Faulting application path: explorer.exe1
Faulting module path: explorer.exe2
Report Id: explorer.exe3

Error: (05/08/2015 09:58:47 AM) (Source: Application Error) (User: )
Description: Faulting application name: Explorer.EXE, version: 6.1.7601.17514, time stamp: 0x4ce7a144
Faulting module name: DUI70.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdf25
Exception code: 0xc0000005
Fault offset: 0x0000000000001134
Faulting process id: 0x640
Faulting application start time: 0xExplorer.EXE0
Faulting application path: Explorer.EXE1
Faulting module path: Explorer.EXE2
Report Id: Explorer.EXE3

Error: (05/05/2015 07:44:25 PM) (Source: Application Error) (User: )
Description: Faulting application name: iCloud.exe, version: 3.3.10.1, time stamp: 0x53d97094
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7
Exception code: 0xc0000005
Fault offset: 0x00038e19
Faulting process id: 0x17f8
Faulting application start time: 0xiCloud.exe0
Faulting application path: iCloud.exe1
Faulting module path: iCloud.exe2
Report Id: iCloud.exe3

Error: (05/05/2015 07:37:49 PM) (Source: Application Hang) (User: )
Description: The program IEXPLORE.EXE version 10.0.9200.16866 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1770

Start Time: 01d087a535db33ec

Termination Time: 11

Application Path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Report Id:

Error: (04/30/2015 11:14:22 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 73286618

Error: (04/30/2015 11:14:22 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 73286618

Error: (04/30/2015 11:14:22 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second


System errors:
=============
Error: (05/08/2015 01:45:08 PM) (Source: Service Control Manager) (User: )
Description: The Windows Update service hung on starting.

Error: (05/08/2015 01:36:48 PM) (Source: Service Control Manager) (User: )
Description: The TPCH Service service failed to start due to the following error:
%%1053

Error: (05/08/2015 01:36:48 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the TPCH Service service to connect.

Error: (05/08/2015 01:36:48 PM) (Source: DCOM) (User: )
Description: 1053TPCHSrv{45CC1698-D1CF-417B-BC32-80EB79E05EF1}

Error: (05/08/2015 01:36:30 PM) (Source: DCOM) (User: )
Description: {10465E40-E8EC-4C58-B725-594524948D5A}

Error: (05/08/2015 01:34:06 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (05/05/2015 07:50:56 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (05/05/2015 07:33:30 PM) (Source: Service Control Manager) (User: )
Description: The Windows Update service hung on starting.

Error: (05/05/2015 07:26:59 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (05/05/2015 06:55:05 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 10. The internal error state is 10.


Microsoft Office Sessions:
=========================
Error: (05/08/2015 01:19:56 PM) (Source: Application Error)(User: )
Description: explorer.exe6.1.7601.175144ce7a144DUI70.dll6.1.7600.163854a5bdf25c000000500000000000011341b9401d089b40087ed69C:\windows\explorer.exeC:\windows\system32\DUI70.dll97215238-f5bf-11e4-9f8a-1c7508850c44

Error: (05/08/2015 10:25:36 AM) (Source: Application Error)(User: )
Description: explorer.exe6.1.7601.175144ce7a144EXPLORERFRAME.dll6.1.7601.175144ce7c6a8c00000050000000000030a0d19c801d089b1d569d466C:\windows\explorer.exeC:\windows\system32\EXPLORERFRAME.dll3cdb50c2-f5a7-11e4-9f8a-1c7508850c44

Error: (05/08/2015 10:10:05 AM) (Source: Application Error)(User: )
Description: explorer.exe6.1.7601.175144ce7a144DUI70.dll6.1.7600.163854a5bdf25c00000050000000000001134d1c01d089b068a5527dC:\windows\explorer.exeC:\windows\system32\DUI70.dll11ecd344-f5a5-11e4-9f8a-1c7508850c44

Error: (05/08/2015 09:59:53 AM) (Source: Application Error)(User: )
Description: explorer.exe6.1.7601.175144ce7a144EXPLORERFRAME.dll6.1.7601.175144ce7c6a8c0000005000000000002f5dd92001d089b0431bf55eC:\windows\explorer.exeC:\windows\system32\EXPLORERFRAME.dlla4dc2552-f5a3-11e4-9f8a-1c7508850c44

Error: (05/08/2015 09:58:47 AM) (Source: Application Error)(User: )
Description: Explorer.EXE6.1.7601.175144ce7a144DUI70.dll6.1.7600.163854a5bdf25c0000005000000000000113464001d087a7546be301C:\windows\Explorer.EXEC:\windows\system32\DUI70.dll7d63a9fa-f5a3-11e4-9f8a-1c7508850c44

Error: (05/05/2015 07:44:25 PM) (Source: Application Error)(User: )
Description: iCloud.exe3.3.10.153d97094ntdll.dll6.1.7601.18247521ea8e7c000000500038e1917f801d087a5bf23fff3C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloud.exeC:\windows\SysWOW64\ntdll.dllce3dd37e-f399-11e4-8eef-1c7508850c44

Error: (05/05/2015 07:37:49 PM) (Source: Application Hang)(User: )
Description: IEXPLORE.EXE10.0.9200.16866177001d087a535db33ec11C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Error: (04/30/2015 11:14:22 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 73286618

Error: (04/30/2015 11:14:22 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 73286618

Error: (04/30/2015 11:14:22 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second



=========================== Installed Programs ============================
64 Bit HP CIO Components Installer (Version: 7.2.8 - Hewlett-Packard) Hidden
Acronis True Image Home (HKLM-x32\...\{67ED38A3-4882-448B-B44D-3428AB00D7D5}) (Version: 13.0.7160 - Acronis)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 3.7.0.1530 - Adobe Systems Incorporated)
Adobe AIR (x32 Version: 3.7.0.1530 - Adobe Systems Incorporated) Hidden
Adobe Community Help (HKLM-x32\...\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 3.5.23 - Adobe Systems Incorporated.)
Adobe Community Help (x32 Version: 3.5.23 - Adobe Systems Incorporated.) Hidden
Adobe Flash Player 11 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 11.7.700.224 - Adobe Systems Incorporated)
Adobe Photoshop Elements 10 (HKLM-x32\...\Adobe Photoshop Elements 10) (Version: 10.0 - Adobe Systems Incorporated)
Adobe Photoshop Elements 10 (x32 Version: 10.0 - Adobe Systems Incorporated) Hidden
Aimersoft DVD to iPad Converter(Build 2.5.0.0) (HKLM-x32\...\Aimersoft DVD to iPad Converter_is1) (Version:  - Aimersoft Software)
Apple Application Support (HKLM-x32\...\{78002155-F025-4070-85B3-7C0453561701}) (Version: 3.0.6 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{B678797F-DF38-4556-8A31-8B818E261868}) (Version: 8.0.0.23 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Audible Download Manager (HKLM-x32\...\AudibleDownloadManager) (Version: 6.6.0.15 - Audible, Inc.)
avast! Free Antivirus (HKLM-x32\...\Avast) (Version: 9.0.2021 - AVAST Software)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Canon Easy-PhotoPrint EX (HKLM-x32\...\Easy-PhotoPrint EX) (Version:  - )
Canon IJ Network Tool (HKLM-x32\...\Canon_IJ_Network_UTILITY) (Version:  - )
Canon MP Navigator EX 5.1 (HKLM-x32\...\MP Navigator EX 5.1) (Version:  - )
Canon MX710 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MX710_series) (Version:  - )
Canon MX710 series On-screen Manual (HKLM-x32\...\Canon MX710 series On-screen Manual) (Version:  - )
Canon My Printer (HKLM-x32\...\CanonMyPrinter) (Version:  - )
Canon Solution Menu EX (HKLM-x32\...\CanonSolutionMenuEX) (Version:  - )
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{A3AD381D-848C-4478-80DC-228E37309308}) (Version:  - Microsoft)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition (HKLM-x32\...\{91140000-0019-0000-0000-0000000FF1CE}_Office14.PUBLISHERR_{A3AD381D-848C-4478-80DC-228E37309308}) (Version:  - Microsoft)
Dropbox (HKCU\...\Dropbox) (Version: 3.4.4 - Dropbox, Inc.)
Elements 10 Organizer (x32 Version: 10.0 - Adobe Systems Incorporated) Hidden
Foxit Reader (HKLM-x32\...\Foxit Reader_is1) (Version: 6.2.0.429 - Foxit Corporation)
iCloud (HKLM\...\{709A2D23-C25E-47B5-9268-CB6FEE648504}) (Version: 4.1.1.53 - Apple Inc.)
Intel PROSet Wireless (Version:  - ) Hidden
Intel® Graphics Media Accelerator Driver (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2189 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 6.0.0.1179 - Intel Corporation)
Intel® PROSet/Wireless WiFi Software (HKLM\...\{4327107B-E95E-415C-9194-458FCED6BF12}) (Version: 13.03.0000 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 9.5.7.1002 - Intel Corporation)
Intel® Wireless Display (HKLM\...\{C298FF86-AB23-4B58-AC53-A23383C07B3A}) (Version: 1.2.20.0 - Intel Corporation)
iTunes (HKLM\...\{F46AA0F1-E284-4878-A462-5F11B9166C0E}) (Version: 11.4.0.18 - Apple Inc.)
JMicron Flash Media Controller Driver (HKLM-x32\...\{26604C7E-A313-4D12-867F-7C6E7820BE4C}) (Version: 1.0.44.1 - JMicron Technology Corp.)
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4 Extended (HKLM\...\Microsoft .NET Framework 4 Extended) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Office 2010 Service Pack 1 (SP1) (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{047B0968-E622-4FAA-9B4B-121FA109EDDE}) (Version:  - Microsoft)
Microsoft Office 2010 Service Pack 1 (SP1) (HKLM-x32\...\{91140000-0019-0000-0000-0000000FF1CE}_Office14.PUBLISHERR_{047B0968-E622-4FAA-9B4B-121FA109EDDE}) (Version:  - Microsoft)
Microsoft Office 2010 Service Pack 1 (SP1) (x32 Version:  - Microsoft) Hidden
Microsoft Office Access MUI (English) 2010 (x32 Version: 14.0.6029.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2010 (x32 Version: 14.0.6029.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2010 (x32 Version: 14.0.6029.1000 - Microsoft Corporation) Hidden
Microsoft Office Home and Business 2010 (HKLM-x32\...\Office14.SingleImage) (Version: 14.0.6029.1000 - Microsoft Corporation)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.6029.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2010 (x32 Version: 14.0.6029.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2010 (x32 Version: 14.0.6029.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2010 (x32 Version: 14.0.6029.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2010 (x32 Version: 14.0.6029.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2010 (x32 Version: 14.0.6029.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2010 (x32 Version: 14.0.6029.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2010 (x32 Version: 14.0.6029.1000 - Microsoft Corporation) Hidden
Microsoft Office Publisher 2010 (x32 Version: 14.0.6029.1000 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (English) 2010 (x32 Version: 14.0.6029.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.6029.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2010 (x32 Version: 14.0.6029.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2010 (x32 Version: 14.0.6029.1000 - Microsoft Corporation) Hidden
Microsoft Office Single Image 2010 (x32 Version: 14.0.6029.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2010 (x32 Version: 14.0.6029.1000 - Microsoft Corporation) Hidden
Microsoft Publisher 2010 (HKLM-x32\...\Office14.PUBLISHERR) (Version: 14.0.6029.1000 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (HKLM-x32\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.31007 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (Version: 10.0.31010 - Microsoft Corporation) Hidden
Mozilla Firefox 31.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 31.0 (x86 en-US)) (Version: 31.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 29.0.1 - Mozilla)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Musicnotes Software Suite 1.7.2 (HKLM-x32\...\Musicnotes Combined Installer_is1) (Version: 1.7.2 - Musicnotes Inc.)
PDF reDirect (remove only) (HKLM-x32\...\PDF reDirect) (Version: v2.5.2 - EXP Systems LLC)
PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation)
PlayReady PC Runtime x86 (HKLM-x32\...\{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}) (Version: 1.3.0 - Microsoft Corporation)
PSE10 STI Installer (x32 Version: 10.0 - Adobe Systems Incorporated) Hidden
QuickBooks (x32 Version: 23.0.4003.2305 - Intuit Inc.) Hidden
QuickBooks Premier: Retail Edition 2013 (HKLM-x32\...\{308C9F09-B104-4E15-AD41-6CB69604E8BE}) (Version: 23.0.4003.2305 - Intuit Inc.)
Quicken 2012 (HKLM-x32\...\{0A1E0BDA-5E8F-436d-8BE5-7E97C5CB899D}) (Version: 21.1.7.18 - Intuit)
QuickTime (HKLM-x32\...\{B67BAFBA-4C9F-48FA-9496-933E3B255044}) (Version: 7.74.80.86 - Apple Inc.)
Realtek Ethernet Controller Driver For Windows 7 (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.20.503.2010 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6069 - Realtek Semiconductor Corp.)
Remote Control USB Driver (HKLM-x32\...\{8471021C-F529-43DE-84DF-3612E10F58C4}) (Version: 2.3.2.317 - )
Skype Launcher (HKLM-x32\...\{DA84ECBF-4B79-47F2-B34C-95C38484C058}) (Version: 2.01 - TOSHIBA Corporation)
Skype™ 6.6 (HKLM-x32\...\{4E76FF7E-AEBA-4C87-B788-CD47E5425B9D}) (Version: 6.6.106 - Skype Technologies S.A.)
SpeedFan (remove only) (HKLM-x32\...\SpeedFan) (Version:  - )
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.0.8.1 - Synaptics Incorporated)
TOSHIBA Application Installer (HKLM-x32\...\{970472D0-F5F9-4158-A6E3-1AE49EFEF2D3}) (Version: 9.0.1.1 - TOSHIBA)
TOSHIBA Assist (HKLM-x32\...\{1B87C40B-A60B-4EF3-9A68-706CF4B69978}) (Version: 3.00.11 - TOSHIBA CORPORATION)
TOSHIBA Bulletin Board (HKLM-x32\...\InstallShield_{C14518AF-1A0F-4D39-8011-69BAA01CD380}) (Version: 1.6.08.64 - TOSHIBA Corporation)
TOSHIBA Bulletin Board (Version: 1.6.08.64 - TOSHIBA Corporation) Hidden
TOSHIBA Disc Creator (HKLM\...\{5DA0E02F-970B-424B-BF41-513A5018E4C0}) (Version: 2.1.0.2 for x64 - TOSHIBA Corporation)
TOSHIBA DVD PLAYER (HKLM-x32\...\{6C5F3BDC-0A1B-4436-A696-5939629D5C31}) (Version: 3.01.2.12-A - TOSHIBA Corporation)
TOSHIBA eco Utility (HKLM-x32\...\InstallShield_{B3FF1CD9-B2F0-4D71-BB55-5F580401C48E}) (Version: 1.2.18.64 - TOSHIBA Corporation)
TOSHIBA eco Utility (Version: 1.2.18.64 - TOSHIBA Corporation) Hidden
TOSHIBA eco Utility (x32 Version: 1.2.18.64 - TOSHIBA Corporation) Hidden
TOSHIBA Flash Cards Support Utility (HKLM-x32\...\InstallShield_{620BBA5E-F848-4D56-8BDA-584E44584C5E}) (Version: 1.63.0.6C - TOSHIBA CORPORATION)
TOSHIBA Flash Cards Support Utility (x32 Version: 1.63.0.6C - TOSHIBA CORPORATION) Hidden
TOSHIBA Hardware Setup (HKLM-x32\...\InstallShield_{5279374D-87FE-4879-9385-F17278EBB9D3}) (Version: 1.63.0.26C - TOSHIBA CORPORATION)
TOSHIBA Hardware Setup (x32 Version: 1.63.0.26C - TOSHIBA CORPORATION) Hidden
TOSHIBA HDD Protection (HKLM\...\{94A90C69-71C1-470A-88F5-AA47ECC96B40}) (Version: 2.2.0.4 - TOSHIBA Corporation)
TOSHIBA HDD/SSD Alert (HKLM-x32\...\InstallShield_{D4322448-B6AF-4316-B859-D8A0E84DCB38}) (Version: 3.1.64.6 - TOSHIBA Corporation)
TOSHIBA HDD/SSD Alert (Version: 3.1.64.6 - TOSHIBA Corporation) Hidden
TOSHIBA HDD/SSD Alert (x32 Version: 3.1.64.6 - TOSHIBA Corporation) Hidden
Toshiba Laptop Checkup (HKLM-x32\...\NortonPCCheckup) (Version: 2.0.6.22 - Symantec Corporation)
TOSHIBA Media Controller (HKLM-x32\...\{983CD6FE-8320-4B80-A8F6-0D0366E0AA22}) (Version: 1.0.80.8.64 - TOSHIBA CORPORATION)
TOSHIBA Media Controller Plug-in (HKLM-x32\...\{F26FDF57-483E-42C8-A9C9-EEE1EDB256E0}) (Version: 1.0.5.11 - TOSHIBA CORPORATION)
TOSHIBA PC Health Monitor (HKLM\...\{9DECD0F9-D3E8-48B0-A390-1CF09F54E3A4}) (Version: 1.7.1.64 - TOSHIBA Corporation)
TOSHIBA Quality Application (HKLM-x32\...\{E69992ED-A7F6-406C-9280-1C156417BC49}) (Version: 1.0.3 - TOSHIBA)
TOSHIBA Recovery Media Creator (HKLM\...\{B65BBB06-1F8E-48F5-8A54-B024A9E15FDF}) (Version: 2.1.0.4 for x64 - TOSHIBA Corporation)
TOSHIBA ReelTime (HKLM-x32\...\InstallShield_{24811C12-F4A9-4D0F-8494-A7B8FE46123C}) (Version: 1.7.16.64 - TOSHIBA Corporation)
TOSHIBA ReelTime (Version: 1.7.16.64 - TOSHIBA Corporation) Hidden
TOSHIBA Service Station (HKLM-x32\...\{AC6569FA-6919-442A-8552-073BE69E247A}) (Version: 2.1.40 - TOSHIBA)
TOSHIBA Sleep Utility (HKLM-x32\...\{654F7484-88C5-46DC-AB32-C66BCB0E2102}) (Version: 1.4.1.2 - TOSHIBA Corporation)
TOSHIBA Supervisor Password (HKLM-x32\...\InstallShield_{51B4E156-14A5-4904-9AE4-B1AA2A0E46BE}) (Version: 1.63.0.9C - TOSHIBA CORPORATION)
TOSHIBA Supervisor Password (x32 Version: 1.63.0.9C - TOSHIBA CORPORATION) Hidden
TOSHIBA Value Added Package (HKLM-x32\...\InstallShield_{066CFFF8-12BF-4390-A673-75F95EFF188E}) (Version: 1.3.19.64 - TOSHIBA Corporation)
TOSHIBA Value Added Package (Version: 1.3.19.64 - TOSHIBA Corporation) Hidden
TOSHIBA Value Added Package (x32 Version: 1.3.19.64 - TOSHIBA Corporation) Hidden
TOSHIBA Web Camera Application (HKLM-x32\...\{5E6F6CF3-BACC-4144-868C-E14622C658F3}) (Version: 1.1.1.16 - TOSHIBA Corporation)
ToshibaRegistration (HKLM-x32\...\{5AF550B4-BB67-4E7E-82F1-2C4300279050}) (Version: 1.0.4 - Toshiba)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (HKLM-x32\...\{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}.KB2468871) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (HKLM-x32\...\{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}.KB2533523) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (HKLM-x32\...\{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}.KB2600217) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3) (HKLM-x32\...\{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}.KB2836939v3) (Version: 3 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (HKLM-x32\...\{8E34682C-8118-31F1-BC4C-98CD9675E1C2}.KB2468871) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (HKLM-x32\...\{8E34682C-8118-31F1-BC4C-98CD9675E1C2}.KB2533523) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (HKLM-x32\...\{8E34682C-8118-31F1-BC4C-98CD9675E1C2}.KB2600217) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Extended (KB2836939v3) (HKLM-x32\...\{8E34682C-8118-31F1-BC4C-98CD9675E1C2}.KB2836939v3) (Version: 3 - Microsoft Corporation)
Update for Microsoft Office 2010 (KB2494150) (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{3FCFD88F-4D13-4F38-8625-ABABEA7F61EA}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2553065) (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{A8686D24-1E89-43A1-973E-05A258D2B3F8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2553065) (HKLM-x32\...\{91140000-0019-0000-0000-0000000FF1CE}_Office14.PUBLISHERR_{A8686D24-1E89-43A1-973E-05A258D2B3F8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{48E1B6C2-7299-4F3F-AA63-42F0ACE55AA4}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition (HKLM-x32\...\{91140000-0019-0000-0000-0000000FF1CE}_Office14.PUBLISHERR_{48E1B6C2-7299-4F3F-AA63-42F0ACE55AA4}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{18B3CF2A-73F7-4716-B1AE-86D68726D408}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition (HKLM-x32\...\{90140000-006E-0409-0000-0000000FF1CE}_Office14.PUBLISHERR_{73E67A3A-8D61-44EF-90C2-1697C3DBE668}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition (HKLM-x32\...\{90140000-006E-0409-0000-0000000FF1CE}_Office14.SingleImage_{73E67A3A-8D61-44EF-90C2-1697C3DBE668}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{14B7142F-D7E2-4FB0-9E3B-7CAA8D7FFC56}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition (HKLM-x32\...\{91140000-0019-0000-0000-0000000FF1CE}_Office14.PUBLISHERR_{14B7142F-D7E2-4FB0-9E3B-7CAA8D7FFC56}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2566458) (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{EFB525A0-E1C0-4E32-9968-FE401BC87363}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2566458) (HKLM-x32\...\{91140000-0019-0000-0000-0000000FF1CE}_Office14.PUBLISHERR_{EFB525A0-E1C0-4E32-9968-FE401BC87363}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{ED31DE9A-3E13-4E2C-9106-E0D8AFFB9FA6}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition (HKLM-x32\...\{91140000-0019-0000-0000-0000000FF1CE}_Office14.PUBLISHERR_{ED31DE9A-3E13-4E2C-9106-E0D8AFFB9FA6}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0409-0000-0000000FF1CE}_Office14.PUBLISHERR_{C4F26A9B-B121-4135-8084-A0D9C780C7C8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0409-0000-0000000FF1CE}_Office14.SingleImage_{C4F26A9B-B121-4135-8084-A0D9C780C7C8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition (HKLM-x32\...\{90140000-001F-040C-0000-0000000FF1CE}_Office14.PUBLISHERR_{460FF681-BC66-4C38-99DF-7012E03F1EBA}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition (HKLM-x32\...\{90140000-001F-040C-0000-0000000FF1CE}_Office14.SingleImage_{460FF681-BC66-4C38-99DF-7012E03F1EBA}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.PUBLISHERR_{C633216E-FF30-45B6-B2AB-21922A9353EF}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.SingleImage_{C633216E-FF30-45B6-B2AB-21922A9353EF}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PUBLISHERR_{1CBEDB37-C438-473F-8BA0-2535B0D237E2}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{1CBEDB37-C438-473F-8BA0-2535B0D237E2}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{1CBEDB37-C438-473F-8BA0-2535B0D237E2}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition (HKLM-x32\...\{91140000-0019-0000-0000-0000000FF1CE}_Office14.PUBLISHERR_{1CBEDB37-C438-473F-8BA0-2535B0D237E2}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{35698CB7-AAA2-4577-B505-DBFF504AEF23}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition (HKLM-x32\...\{91140000-0019-0000-0000-0000000FF1CE}_Office14.PUBLISHERR_{35698CB7-AAA2-4577-B505-DBFF504AEF23}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{9CFD026D-EB1C-48C2-9DD2-8E8875F251B2}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition (HKLM-x32\...\{91140000-0019-0000-0000-0000000FF1CE}_Office14.PUBLISHERR_{9CFD026D-EB1C-48C2-9DD2-8E8875F251B2}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition (HKLM-x32\...\{90140000-00A1-0409-0000-0000000FF1CE}_Office14.SingleImage_{9865DC3A-2898-48D9-B96A-46397571C934}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{F1CBE095-403D-466D-BB13-B185A5F33231}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition (HKLM-x32\...\{90140000-001A-0409-0000-0000000FF1CE}_Office14.SingleImage_{47894754-0FEC-4920-9A65-6C1E732587AC}) (Version:  - Microsoft)
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition (HKLM-x32\...\{90140000-001A-0409-0000-0000000FF1CE}_Office14.SingleImage_{1EEFF749-6F29-4F0B-AB08-4C6EA52AA110}) (Version:  - Microsoft)
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{BC6DFBFD-16DD-47E1-A7EF-2C062930FA4F}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{6B6DDDCE-B456-4FE1-9A07-DBC1708E4158}) (Version:  - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PUBLISHERR_{5DA2D071-A54C-47C0-83E5-43C63DBFD936}) (Version:  - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{5DA2D071-A54C-47C0-83E5-43C63DBFD936}) (Version:  - Microsoft)
Utility Common Driver (x32 Version: 1.0.52.1C - TOSHIBA) Hidden
Visual Studio Tools for the Office system 3.0 Runtime (HKLM-x32\...\Visual Studio Tools for the Office system 3.0 Runtime) (Version:  - Microsoft Corporation)
Visual Studio Tools for the Office system 3.0 Runtime (x32 Version: 9.0.30729 - Microsoft Corporation) Hidden
Visual Studio Tools for the Office system 3.0 Runtime Service Pack 1 (KB949258) (HKLM-x32\...\{8FB53850-246A-3507-8ADE-0060093FFEA6}.KB949258) (Version: 1 - Microsoft Corporation)
Waterfox 32.0 (x64 en-US) (HKLM\...\Waterfox 32.0 (x64 en-US)) (Version: 32.0 - Mozilla)
Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3555.0308 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Language Selector (Version: 15.4.3555.0308 - Microsoft Corporation) Hidden
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
Windows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 53%
Total physical RAM: 3890.67 MB
Available physical RAM: 1815.64 MB
Total Pagefile: 7779.52 MB
Available Pagefile: 5601.43 MB
Total Virtual: 4095.88 MB
Available Virtual: 3980.73 MB

========================= Partitions: =====================================

1 Drive c: (TI106045W0C) (Fixed) (Total:582.67 GB) (Free:166.31 GB) NTFS

========================= Users: ========================================

User accounts for \\ESPINOLA-PC

Administrator            Espinola                 Guest                    


**** End of log ****
 


  • 0

#5
fletch11

fletch11

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Speccy URL:  http://speccy.pirifo...5X62p0DKefCODei


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#6
Aura

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Please uninstall the following programs.
  • Adobe AIR;
  • Adobe Flash Player 11 Plugin;
Are you experiencing frequent crashes in Internet Explorer?
  • 0

#7
fletch11

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I use Waterfox.  It ran quickly at first but is significantly slower now.  I experience some crashes - but not more than anything else that always crashes on my computer.  I'll go ahead and remove both of these. Is there a better flash player that I can use?  Do I need it?

Thanks so very much - Jill


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#8
fletch11

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Done!


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#9
Aura

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If you use Waterfox and you like it, you can keep it. What extensions do you have installed on it?
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#10
fletch11

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I uninstalled Adobe Flash but found that I needed to reinstall it again so I could upload photos in Facebook.  It wouldn't work without it. 

 

Honestly - I'm not very familiar with the browsers and I have no idea what I've installed.  Is there any easy way to check?  Thanks for your patience!  Jill


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#11
Aura

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No problem. The article below on Firefox's website explains how to find them.

https://support.mozi...ures-to-firefox
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#12
fletch11

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Thank you!

 

I don't have too many add-ons- all are set to "ask to activate"

 

1. Microsoft Office 2010 (authorization for NPAPI browsers)

2. MusicNotes (for a piano website I use)

3. Shockwave (the latest version) -- I think I have to have it for Facebook photo posts????

 

Extensions:

1. Pin It Button - I just disabled it.

 

That is it.  No services.

 

My browser was running so slow tonight - it was making me insane.  I rebooted and it helped a little but still lots of freezes (yes - I guess it does happen a lot). I am so frustrated.  I, literally, have probably just sat at my computer waiting for over an hour on and off today.  It takes about 5 minutes to boot up.  I can't figure it out.

 

Thanks again for your suggestions - Jill


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#13
Aura

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At this point, I suggest you to reset your Firefox browser settings to see if it improves its usability after. But first, you should back-up your profile in it.

https://support.mozi...irefox-profiles

Once done, you can reset it.

https://support.mozi...ns-and-settings
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#14
fletch11

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Aura - Are you still out there?  I took your advice for Waterfox.  We then had a family emergency and I left out of town.  Since then things have been a little crazy and I haven't been able to focus on my computer. 

 

My computer is so insanely slow that it is hardly usable at this point. I have to reboot every several minutes.  It takes a good 5 minutes to boot. Each application takes several minutes to load. I am hoping that maybe if I run disk defrag, it may help but I would first love to have someone look at what I've got running in the background to see if there is anything that I can remove.  I've got to have some programs running that is causing this slowing (I think) but I cannot figure out what they are.

 

I would love your help if you are still out there and willing to take a look at my computer.  Thank you so very much - Jill


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#15
Aura

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Hi fletch :)

I can take a look, yes. We'll start from the beginning since I need up-to-date information. Follow the instructions below please.

3Al62Pm.pngMiniToolBox
  • Download MiniToolBox and move the executable file to your Desktop;
  • Right-click on MiniToolBox.exe and select Spcusrh.pngRun as Administrator;
  • Check the following options:
    • List Installed Programs;
    • List Last 10 Event Viewer Errors;
    • List Devices - Only Problems;
    • List Users, Partitions and Memory size;
      wNeKMCX.png
  • Once this is done, click on Go and wait for the scan to complete;
  • Once the scan is complete, a log will open. Please copy/paste the content of the output log in your next reply;

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