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rundll32.exe application error 0x0000022

rundll32.exe rundll32 error application error rundll32.exe

Best Answer Aura , 13 May 2015 - 11:34 AM

Yes I saw your thread in the malware removal section, that was one huge fixlist! Glad to see everything's been solved Go to the full post »


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#1
simon_grylls

simon_grylls

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My system is windows 7 32bit
I had a error on startup which shows
rundll32.exe - Application Error
The application was unable to start correctly (0x0000022). Click OK to close the application.
This error pops on startup and it also showsup when I try to open some old games like GTA vice city , GTA SA etc... I think that is because those games need rundll32.exe
It also won't allow me to open browsers like Google chrome and IE.
I've tried antivirus software to scan but it found no virus. I've used Microsoft security essential and malware bytes.
And rundll32.exe has an light blue page icon. And rundll32 is not shown in task manager.
Please help me to solve this problem and thanks in advance.
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#2
Aura

Aura

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Hi simon_grylls :)

I think I know what the error is, I'll need more information on the system however. Follow the instructions please.

sUc2qjf.pngAutoruns - Start-up Entries
Follow the instructions below to give me an Autoruns log containing your start-up entries:
  • Download Autoruns.zip from the Sysinternals Suite webpage;
  • Extract the content of the Autoruns.zip folder where you want, then go in the folder, right-click on Autoruns.exe and select Run as Administrator;
  • Accept the EULA on opening, then wait for all the entries to load;
  • Click on File then Save and save the file to a location easily accessible as a .arn (Autoruns) file;
  • Go on ge.tt and upload the Autoruns file you saved;
  • Once done, post the download URL of your uploaded file in your next reply;
3Al62Pm.pngMiniToolBox
  • Download MiniToolBox and move the executable file to your Desktop;
  • Execute MiniToolBox and check the following options:
    • List Installed Programs;
    • List Last 10 Event Viewer Errors;
      Yjt97o0.png
  • Once this is done, click on Go and wait for the scan to complete;
  • Once the scan is complete, a log will open. Please copy/paste the content of the output log in your next reply;

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#3
simon_grylls

simon_grylls

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Thanks for your reply
As I had slow internet I've compressed the autorun file and uploaded it.
I can't upload through ge.tt so I used wiki send.
Here is the URL for the autorun file
http://wikisend.com/...286/JOHN-PC.rar

And here is the output log


MiniToolBox by Farbar Version: 11-05-2015 01
Ran by john (administrator) on 12-05-2015 at 16:39:26
Running from "C:\Users\john\Desktop"
Microsoft Windows 7 Ultimate Service Pack 1 (X86)
Model: Aspire Series Manufacturer: Acer
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (05/12/2015 04:26:11 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.

Error: (05/12/2015 04:26:11 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.

Error: (05/12/2015 04:26:11 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.

Error: (05/12/2015 04:26:11 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.

Error: (05/12/2015 11:25:42 AM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.

Error: (05/12/2015 11:25:42 AM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.

Error: (05/12/2015 11:25:42 AM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.

Error: (05/12/2015 11:25:42 AM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.

Error: (05/12/2015 11:22:59 AM) (Source: Application Error) (User: )
Description: Faulting application name: JustCause2_Game.exe, version: 1.0.0.1, time stamp: 0x4ba03352
Faulting module name: JustCause2_Game.exe, version: 1.0.0.1, time stamp: 0x4ba03352
Exception code: 0xc0000005
Fault offset: 0x00777a20
Faulting process id: 0x8b0
Faulting application start time: 0xJustCause2_Game.exe0
Faulting application path: JustCause2_Game.exe1
Faulting module path: JustCause2_Game.exe2
Report Id: JustCause2_Game.exe3

Error: (05/12/2015 09:29:09 AM) (Source: Application Hang) (User: )
Description: The program GOM.EXE version 2.2.53.5169 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: fb4

Start Time: 01d08c679a56859f

Termination Time: 82

Application Path: C:\Program Files\GRETECH\GomPlayer\GOM.EXE

Report Id: 39a12401-f85b-11e4-99fc-4487fcab4607


System errors:
=============
Error: (05/12/2015 04:32:02 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

New Signature Version:

Previous Signature Version: 114.3.0.0

Update Source: %NT AUTHORITY51

Update Stage: 4.6.0305.00

Source Path: 4.6.0305.01

Signature Type: %NT AUTHORITY602

Update Type: %NT AUTHORITY604

User: NT AUTHORITY\NETWORK SERVICE

Current Engine Version: %NT AUTHORITY605

Previous Engine Version: %NT AUTHORITY606

Error code: %NT AUTHORITY607

Error description: %NT AUTHORITY608

Error: (05/12/2015 04:32:02 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

New Signature Version:

Previous Signature Version: 1.197.642.0

Update Source: %NT AUTHORITY51

Update Stage: 4.6.0305.00

Source Path: 4.6.0305.01

Signature Type: %NT AUTHORITY602

Update Type: %NT AUTHORITY604

User: NT AUTHORITY\NETWORK SERVICE

Current Engine Version: %NT AUTHORITY605

Previous Engine Version: %NT AUTHORITY606

Error code: %NT AUTHORITY607

Error description: %NT AUTHORITY608

Error: (05/12/2015 04:32:02 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

New Signature Version:

Previous Signature Version: 1.197.642.0

Update Source: %NT AUTHORITY51

Update Stage: 4.6.0305.00

Source Path: 4.6.0305.01

Signature Type: %NT AUTHORITY602

Update Type: %NT AUTHORITY604

User: NT AUTHORITY\NETWORK SERVICE

Current Engine Version: %NT AUTHORITY605

Previous Engine Version: %NT AUTHORITY606

Error code: %NT AUTHORITY607

Error description: %NT AUTHORITY608

Error: (05/12/2015 04:32:02 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

New Signature Version:

Previous Signature Version: 1.197.642.0

Update Source: %NT AUTHORITY59

Update Stage: 4.6.0305.00

Source Path: 4.6.0305.01

Signature Type: %NT AUTHORITY602

Update Type: %NT AUTHORITY604

User: NT AUTHORITY\SYSTEM

Current Engine Version: %NT AUTHORITY605

Previous Engine Version: %NT AUTHORITY606

Error code: %NT AUTHORITY607

Error description: %NT AUTHORITY608

Error: (05/12/2015 04:22:36 PM) (Source: DCOM) (User: )
Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}

Error: (05/12/2015 04:22:07 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

New Signature Version:

Previous Signature Version: 114.3.0.0

Update Source: %NT AUTHORITY51

Update Stage: 4.6.0305.00

Source Path: 4.6.0305.01

Signature Type: %NT AUTHORITY602

Update Type: %NT AUTHORITY604

User: NT AUTHORITY\NETWORK SERVICE

Current Engine Version: %NT AUTHORITY605

Previous Engine Version: %NT AUTHORITY606

Error code: %NT AUTHORITY607

Error description: %NT AUTHORITY608

Error: (05/12/2015 04:22:07 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

New Signature Version:

Previous Signature Version: 1.197.642.0

Update Source: %NT AUTHORITY51

Update Stage: 4.6.0305.00

Source Path: 4.6.0305.01

Signature Type: %NT AUTHORITY602

Update Type: %NT AUTHORITY604

User: NT AUTHORITY\NETWORK SERVICE

Current Engine Version: %NT AUTHORITY605

Previous Engine Version: %NT AUTHORITY606

Error code: %NT AUTHORITY607

Error description: %NT AUTHORITY608

Error: (05/12/2015 04:22:07 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

New Signature Version:

Previous Signature Version: 1.197.642.0

Update Source: %NT AUTHORITY51

Update Stage: 4.6.0305.00

Source Path: 4.6.0305.01

Signature Type: %NT AUTHORITY602

Update Type: %NT AUTHORITY604

User: NT AUTHORITY\NETWORK SERVICE

Current Engine Version: %NT AUTHORITY605

Previous Engine Version: %NT AUTHORITY606

Error code: %NT AUTHORITY607

Error description: %NT AUTHORITY608

Error: (05/12/2015 04:22:07 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

New Signature Version:

Previous Signature Version: 1.197.642.0

Update Source: %NT AUTHORITY59

Update Stage: 4.6.0305.00

Source Path: 4.6.0305.01

Signature Type: %NT AUTHORITY602

Update Type: %NT AUTHORITY604

User: NT AUTHORITY\SYSTEM

Current Engine Version: %NT AUTHORITY605

Previous Engine Version: %NT AUTHORITY606

Error code: %NT AUTHORITY607

Error description: %NT AUTHORITY608

Error: (05/12/2015 04:21:53 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
sfdrv01
sfsync02
sfvfs02


Microsoft Office Sessions:
=========================
Error: (12/31/2011 08:51:41 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 3, Application Name: Microsoft Office PowerPoint, Application Version: 12.0.6545.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 1299 seconds with 1260 seconds of active time. This session ended with a crash.

Error: (03/10/2011 08:36:50 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 13, Application Name: Microsoft Office OneNote, Application Version: 12.0.4518.1014, Microsoft Office Version: 12.0.4518.1014. This session lasted 2 seconds with 0 seconds of active time. This session ended with a crash.


=========================== Installed Programs ============================

µTorrent (HKCU\...\uTorrent) (Version: 3.4.2.32126 - BitTorrent Inc.)
32 Bit HP CIO Components Installer (HKLM\...\{A80FA752-C491-4ED9-ABF0-4278563160B2}) (Version: 7.1.8 - Hewlett-Packard) Hidden
Acrobat.com (HKLM\...\{77DCDCE3-2DED-62F3-8154-05E745472D07}) (Version: 0.0.0 - Adobe Systems Incorporated) Hidden
Acrobat.com (HKLM\...\com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 1.1.377 - Adobe Systems Incorporated)
Adobe AIR (HKLM\...\{FE23D063-934D-4829-A0D8-00634CE79B4A}) (Version: 3.1.0.4880 - Adobe Systems Incorporated) Hidden
Adobe AIR (HKLM\...\Adobe AIR) (Version: 3.1.0.4880 - Adobe Systems Incorporated)
Adobe Flash Player 11 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 11.8.800.149 - Adobe Systems Incorporated)
Adobe Reader 9 (HKLM\...\{AC76BA86-7AD7-1033-7B44-A90000000001}) (Version: 9.0.0 - Adobe Systems Incorporated)
airtel (HKLM\...\airtel) (Version: 23.015.02.00.284 - Huawei Technologies Co.,Ltd)
Apple Application Support (HKLM\...\{5D09C772-ECB3-442B-9CC6-B4341C78FDC2}) (Version: 2.3.4 - Apple Inc.)
Apple Software Update (HKLM\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Audacity 2.0.3 (HKLM\...\Audacity_is1) (Version: 2.0.3 - Audacity Team)
Aurora 3D Animation Maker version 11.05.27 (HKLM\...\{4F6B6582-B9F6-42B2-AAFC-48G097D07837}_is1) (Version: 11.05.27 - Aurora3D Software)
Avid Audio Drivers (x86) (HKLM\...\{2F227ACA-204C-4529-BA33-D095C42C72DB}) (Version: 8.0.4 - Avid)
Bandicam (HKLM\...\Bandicam) (Version: 1.9.2.454 - Bandisoft.com)
Bandisoft MPEG-1 Decoder (HKLM\...\BandiMPEG1) (Version: - Bandisoft.com)
BrowseToSave 1.74 (HKLM\...\SP_48c708f2) (Version: - )
Cambridge Advanced Learner's Dictionary (HKLM\...\Cambridge Advanced Learner's Dictionary) (Version: - )
Conduit Engine (HKLM\...\conduitEngine) (Version: 6.3.3.3 - Conduit Ltd.)
Contract Jack (SP Demo) (HKLM\...\{5B43C237-443E-4CCF-9813-07A450B079DE}) (Version: - )
CyberLink PowerDVD 10 (HKLM\...\{DEC235ED-58A4-4517-A278-C41E8DAEAB3B}) (Version: 10.0.1830 - CyberLink Corp.) Hidden
CyberLink PowerDVD 10 (HKLM\...\InstallShield_{DEC235ED-58A4-4517-A278-C41E8DAEAB3B}) (Version: 10.0.1830 - CyberLink Corp.)
DllTool 1.0 (HKLM\...\{8C36FC6F-3576-447C-B15D-FF1504C91104}_is1) (Version: - )
Download Accelerator Plus (DAP) (HKLM\...\Download Accelerator Plus (DAP)) (Version: 10053 (Build 2558) - Speedbit Ltd.)
FormatFactory 3.0.1 (HKLM\...\FormatFactory) (Version: 3.0.1 - Free Time)
FPS Creator Free (HKLM\...\{800218C2-2E07-461C-85D6-8FDB4F9161D9}) (Version: - )
FPS Creator Model Pack - 10 (HKLM\...\{24EB39DB-B958-413D-818E-C0875101C96B}) (Version: - )
FPS Creator Model Pack - 11 (HKLM\...\{15014839-85AF-439E-9C3C-A93BB74957B1}) (Version: - )
FPS Creator Model Pack - 13 (HKLM\...\{09847DC5-6C6D-45CD-AE31-CD27CE1FE48F}) (Version: - )
FPS Creator Model Pack - 16 (HKLM\...\{BDB48672-B567-4A4B-989E-0A7C2E220B6F}) (Version: - )
FPS Creator Model Pack - 2 (HKLM\...\{3B78E403-D116-4C56-9D1E-4C245AFC82D9}) (Version: - )
FPS Creator Model Pack - 21 (HKLM\...\{BB9C6299-5713-4428-B8D0-0C0B2F5C9A0E}) (Version: - )
FPS Creator Model Pack - 28 (HKLM\...\{A9802493-BA56-4304-A2F3-EDF7D35FBA5D}) (Version: - )
FPS Creator Model Pack - 6 (HKLM\...\{F964E0BB-3AD6-4188-B985-453037BE8FFD}) (Version: - )
FPS Creator Model Pack - 9 (HKLM\...\{444E3FAE-DC6D-498B-BF98-6B6B61CA46D9}) (Version: - )
FPS Creator Model Pack 53 (HKLM\...\{B76BB8C6-EE9B-49CC-9141-862856BC5EE5}) (Version: - )
FPS Creator Model Pack 55 (HKLM\...\{884AC351-768E-4F23-8DC1-06E9E47CF36F}) (Version: - )
FPS Creator Model Pack 57 (HKLM\...\{BCA7929A-91E9-4580-8523-6F2010599874}) (Version: - )
Frame Maker Pro 3.87 (HKLM\...\Frame Maker Pro_is1) (Version: - AMS Software)
GameMaker 8.1 (HKLM\...\GameMaker81) (Version: - )
GeForce Experience NvStream Client Components (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_GFExperience.NvStreamC) (Version: 1.6.28 - NVIDIA Corporation) Hidden
God of War 2 version 1.5 (HKLM\...\{08FEB3D0-DD7C-4D41-9000-FA645B74D5C5}_is1) (Version: 1.5 - Filiex Game Inc.)
GOM Player (HKLM\...\GOM Player) (Version: 2.2.53.5169 - Gretech Corporation)
GoodSync (HKLM\...\{B26B00DA-2E5D-4CF2-83C5-911198C0F009}) (Version: 8.6.9.9 - Siber Systems)
Google Chrome (HKCU\...\Google Chrome) (Version: 42.0.2311.90 - Google Inc.)
Google Update Helper (HKLM\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.26.9 - Google Inc.) Hidden
Google Update Helper (HKLM\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
Google+ Auto Backup (HKCU\...\Google+ Auto Backup) (Version: 1.0.27.161 - Google, Inc.)
Google+ Auto Backup (HKLM\...\{A50DE037-B5C0-4C8A-8049-B0C576B313D1}) (Version: 1.0.21.81 - Google)
Grand Theft Auto Vice City (HKLM\...\{4B35F00C-E63D-40DC-9839-DF15A33EAC46}) (Version: 1.00.000 - )
High-Definition Video Playback 10 (HKLM\...\{237CCB62-8454-43E3-B158-3ACD0134852E}) (Version: 7.0.11400.29.0 - Nero AG) Hidden
IM Sarah (HKCU\...\IM Sarah) (Version: - )
inFamous v1.0 (HKLM\...\{422D8C2B-80E4-4698-8EEC-ADD5EFCEF1AD}_is1) (Version: - Nowstat.com)
Intel® Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version: 8.15.10.1930 - Intel Corporation)
Intel® TV Wizard (HKLM\...\TVWiz) (Version: - Intel Corporation)
Internet TV for Windows Media Center (HKLM\...\{9D318C86-AF4C-409F-A6AC-7183FF4CF424}) (Version: 4.2.2.0 - Microsoft Corporation)
Iron Man (HKLM\...\{6E737AC4-C430-4698-8790-C7D55F7107A4}) (Version: 1.00.0000 - SEGA)
Java Auto Updater (HKLM\...\{4A03706F-666A-4037-7777-5F2748764D10}) (Version: 2.0.5.1 - Sun Microsystems, Inc.) Hidden
Java™ 6 Update 26 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83216023FF}) (Version: 6.0.260 - Oracle)
JavaPK for Desktop 2.1 (HKLM\...\JavaPK for Desktop) (Version: - )
Just Cause 2 (HKLM\...\Just Cause 2_is1) (Version: - )
K-Lite Codec Pack 6.7.0 (Full) (HKLM\...\KLiteCodecPack_is1) (Version: 6.7.0 - )
L&H TTS3000 British English (HKLM\...\LHTTSENG) (Version: - )
Lernout & Hauspie TruVoice American English TTS Engine (HKLM\...\tv_enua) (Version: - )
Macro Vibration Joystick (HKLM\...\{36177F72-8181-45D7-95D1-EA5B008A4DC9}) (Version: 2006.05.30 - )
Malwarebytes Anti-Malware version 1.75.0.1300 (HKLM\...\Malwarebytes' Anti-Malware_is1) (Version: 1.75.0.1300 - Malwarebytes Corporation)
Microsoft .NET Framework 1.1 (HKLM\...\{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}) (Version: 1.1.4322 - Microsoft)
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Extended (HKLM\...\Microsoft .NET Framework 4 Extended) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft Games for Windows - LIVE Redistributable (HKLM\...\{832D9DE0-8AFC-4689-9819-4DBBDEBD3E4F}) (Version: 3.5.92.0 - Microsoft Corporation)
Microsoft Games for Windows Marketplace (HKLM\...\{4CB0307C-565E-4441-86BE-0DF2E4FB828C}) (Version: 3.5.50.0 - Microsoft Corporation)
Microsoft Office 2007 Service Pack 2 (SP2) (HKLM\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{0B36C6D6-F5D8-4EAF-BF94-4376A230AD5B}) (Version: - Microsoft)
Microsoft Office Enterprise 2007 (HKLM\...\ENTERPRISE) (Version: 12.0.6425.1000 - Microsoft Corporation)
Microsoft Office File Validation Add-In (HKLM\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Language Interface Pack 2007 - தமிழ் (HKLM\...\{95120000-00FF-0449-0000-0000000FF1CE}) (Version: 12.0.4518.1086 - Microsoft Corporation)
Microsoft Primary Interoperability Assemblies 2005 (HKLM\...\{D24DB8B9-BB6C-4334-9619-BA1C650E13D3}) (Version: 8.0.50727.42 - Microsoft Corporation)
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.6.305.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft Text-to-Speech Engine 4.0 (English) (HKLM\...\MSTTS) (Version: - )
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (HKLM\...\{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}) (Version: 9.0.30729.5570 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Movie Maker 6.0 for Windows 7 (32-bit) (HKLM\...\{59A385E2-3454-4CDF-B3E6-C9CF9D099F1B}) (Version: 6.0.0 - Microsoft Corporation)
MSVC90_x86 (HKLM\...\{AF111648-99A1-453E-81DD-80DBBF6DAD0D}) (Version: 1.0.1.2 - Nokia) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP2 Parser and SDK (HKLM\...\{716E0306-8318-4364-8B8F-0CC4E9376BAC}) (Version: 4.20.9818.0 - Microsoft Corporation)
Mysearchdial (HKLM\...\mysearchdial) (Version: - Mysearchdial)
Nero 10 Menu TemplatePack Basic (HKLM\...\{63AA3EAB-23BB-48B2-9AD0-44F878075604}) (Version: 10.0.10600.6.0 - Nero AG) Hidden
Nero 10 Movie ThemePack Basic (HKLM\...\{F5CB822F-B365-43D1-BCC0-4FDA1A2017A7}) (Version: 10.0.10600.6.0 - Nero AG) Hidden
Nero BackItUp 10 (HKLM\...\{68AB6930-5BFF-4FF6-923B-516A91984FE6}) (Version: 5.4.11600.19.100 - Nero AG)
Nero BackItUp 10 Help (CHM) (HKLM\...\{08C8666B-C502-4AB3-B4CB-D74AC42D14FE}) (Version: 1.0.10700 - Nero AG) Hidden
Nero Burning ROM 10 (HKLM\...\{7A5D731D-B4B3-490E-B339-75685712BAAB}) (Version: 10.0.11100.10.100 - Nero AG)
Nero BurningROM 10 Help (CHM) (HKLM\...\{9B6B24BE-80E7-46C4-9FA5-B167D5E0F345}) (Version: 1.0.10700 - Nero AG) Hidden
Nero BurnRights 10 (HKLM\...\{943CFD7D-5336-47AF-9418-E02473A5A517}) (Version: 4.0.11000.12.100 - Nero AG)
Nero BurnRights 10 Help (CHM) (HKLM\...\{555868C6-49FB-484F-BB43-8980651A1B00}) (Version: 1.0.10600 - Nero AG) Hidden
Nero Control Center 10 (HKLM\...\{6DFB899F-17A2-48F0-A533-ED8D6866CF38}) (Version: 10.0.12000.1.4 - Nero AG) Hidden
Nero ControlCenter 10 Help (CHM) (HKLM\...\{523B2B1B-D8DB-4B41-90FF-C4D799E2758A}) (Version: 1.0.10700 - Nero AG) Hidden
Nero Core Components 10 (HKLM\...\{2436F2A8-4B7E-4B6C-AE4E-604C84AA6A4F}) (Version: 2.0.13700.0.1 - Nero AG) Hidden
Nero CoverDesigner 10 (HKLM\...\{FCF00A6E-FB58-477A-ABE9-232907105521}) (Version: 5.0.10900.11.100 - Nero AG)
Nero CoverDesigner 10 Help (CHM) (HKLM\...\{C3273C55-E1E4-41FF-8D69-0158090DB8D8}) (Version: 1.0.10600 - Nero AG) Hidden
Nero DiscCopy Gadget 10 (HKLM\...\{92EC1A84-7FFC-42DF-A8F6-79C21C4765A5}) (Version: 3.0.10700.9.100 - Nero AG)
Nero DiscCopyGadget 10 Help (CHM) (HKLM\...\{5F548A02-80BC-404D-BAE6-F05F9BF6B449}) (Version: 1.0.10600 - Nero AG) Hidden
Nero DiscSpeed 10 (HKLM\...\{34490F4E-48D0-492E-8249-B48BECF0537C}) (Version: 6.0.10800.7.100 - Nero AG)
Nero DiscSpeed 10 Help (CHM) (HKLM\...\{C18A0418-442A-4186-AF98-D08F5054A2FC}) (Version: 1.0.10600 - Nero AG) Hidden
Nero Dolby Files 10 (HKLM\...\{C3580AC4-C827-4332-B935-9A282ED5BB97}) (Version: 2.0.11000.0.10 - Nero AG) Hidden
Nero Express 10 (HKLM\...\{70550193-1C22-445C-8FA4-564E155DB1A7}) (Version: 10.0.11000.10.100 - Nero AG)
Nero Express 10 Help (CHM) (HKLM\...\{33643918-7957-4839-92C7-EA96CB621A98}) (Version: 1.0.10700 - Nero AG) Hidden
Nero InfoTool 10 (HKLM\...\{F412B4AF-388C-4FF5-9B2F-33DB1C536953}) (Version: 7.0.10800.8.100 - Nero AG)
Nero InfoTool 10 Help (CHM) (HKLM\...\{66049135-9659-4AAD-9169-9CCA269EBB3E}) (Version: 1.0.10600 - Nero AG) Hidden
Nero MediaHub 10 (HKLM\...\{1F7FB68F-52F6-46A3-B42F-38CE46295AE5}) (Version: 1.0.13400.11.100 - Nero AG)
Nero MediaHub 10 Help (CHM) (HKLM\...\{F467862A-D9CA-47ED-8D81-B4B3C9399272}) (Version: 1.0.10700 - Nero AG) Hidden
Nero Multimedia Suite 10 (HKLM\...\{277C1559-4CF7-44FF-8D07-98AA9C13AABD}) (Version: 10.0.13100 - Nero AG)
Nero Recode 10 (HKLM\...\{8ECEC853-5C3D-4B10-B5C7-FF11FF724807}) (Version: 4.6.10900.4.100 - Nero AG)
Nero Recode 10 Help (CHM) (HKLM\...\{DB7C1D4A-08BA-4C7E-A8AA-B7F9BB372DCF}) (Version: 1.0.10600 - Nero AG) Hidden
Nero RescueAgent 10 (HKLM\...\{E337E787-CF61-4B7B-B84F-509202A54023}) (Version: 3.0.10900.9.100 - Nero AG)
Nero RescueAgent 10 Help (CHM) (HKLM\...\{92E25238-61A3-4ACD-A407-3C480EEF47A7}) (Version: 1.0.10700 - Nero AG) Hidden
Nero SoundTrax 10 (HKLM\...\{E1EE5339-5D32-458F-BAAB-B19F6301BCE2}) (Version: 4.6.10600.2.100 - Nero AG)
Nero SoundTrax 10 Help (CHM) (HKLM\...\{16987E99-C95C-4513-9239-7B44A0A71DB5}) (Version: 1.0.10600 - Nero AG) Hidden
Nero StartSmart 10 (HKLM\...\{F61D489E-6C44-49AC-AD02-7DA8ACA73A65}) (Version: 10.0.11200.12.100 - Nero AG)
Nero StartSmart 10 Help (CHM) (HKLM\...\{F6117F9C-ADB5-4590-9BE4-12C7BEC28702}) (Version: 1.0.10700 - Nero AG) Hidden
Nero Update (HKLM\...\{65BB0407-4CC8-4DC7-952E-3EEFDF05602A}) (Version: 1.0.0017 - Nero AG)
Nero Vision 10 (HKLM\...\{9A4297F3-2A51-4ED9-92CA-4BCB8380947E}) (Version: 7.0.11100.8.100 - Nero AG)
Nero Vision 10 Help (CHM) (HKLM\...\{329411A0-19F3-4740-874F-17400B126F27}) (Version: 1.0.10600 - Nero AG) Hidden
Nero WaveEditor 10 (HKLM\...\{EDCDFAD5-DF80-4600-A493-E9DAD6810230}) (Version: 5.6.10600.2.100 - Nero AG)
Nero WaveEditor 10 Help (CHM) (HKLM\...\{7A295D8F-484B-4FFB-89AB-C1FD497591FE}) (Version: 1.0.10600 - Nero AG) Hidden
neroxml (HKLM\...\{56C049BE-79E9-4502-BEA7-9754A3E60F9B}) (Version: 1.0.0 - Nero AG) Hidden
Nokia Connectivity Cable Driver (HKLM\...\{A57025CC-5F2E-4D01-B387-06DB10500D43}) (Version: 7.1.78.0 - Nokia)
NTI Backup Now Standard (HKLM\...\{12EFA1A4-AC3B-443C-8143-237EDE760403}) (Version: 5.0.101.0 - NewTech Infosystems) Hidden
NTI Media Maker 8 (HKLM\...\{2413930C-8309-47A6-BC61-5EF27A4222BC}) (Version: 8.0.2.61 - NewTech Infosystems) Hidden
NVIDIA 3D Vision Controller Driver 331.82 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 331.82 - NVIDIA Corporation)
NVIDIA 3D Vision Driver 331.82 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 331.82 - NVIDIA Corporation)
NVIDIA 3D Vision PowerPack - Batman Arkham Asylum (HKLM\...\NVIDIA 3D Vision PowerPack - Batman Arkham Asylum_is1) (Version: - NVIDIA Corporation)
NVIDIA GeForce Experience 1.8.1 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 1.8.1 - NVIDIA Corporation)
NVIDIA Graphics Driver 331.82 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 331.82 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.26.4 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.26.4 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.13.0725 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.13.0725 - NVIDIA Corporation)
NVIDIA Virtual Audio 1.2.19 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_VirtualAudio.Driver) (Version: 1.2.19 - NVIDIA Corporation)
Pando Media Booster (HKLM\...\{980A182F-E0A2-4A40-94C1-AE0C1235902E}) (Version: 2.3.5.6 - Pando Networks Inc.)
PC Connectivity Solution (HKLM\...\{644F4910-E812-49AD-93EC-86828CB81A0D}) (Version: 12.0.27.0 - Nokia)
Perfect Uninstaller v6.3.3.9 (HKLM\...\Perfect Uninstaller_is1) (Version: - www.PerfectUninstaller.com)
Photo! 3D Album and Photo! 3D ScreenSaver 1.2 (HKLM\...\My Pictures Editor_is1) (Version: - )
Picasa 3 (HKLM\...\Picasa 3) (Version: 3.9 - Google, Inc.)
Prince of Persia T2T (HKCU\...\{DFFE2B1F-07E0-45A9-8801-CD8514CAA876}) (Version: - )
QuickTime (HKLM\...\{B67BAFBA-4C9F-48FA-9496-933E3B255044}) (Version: 7.74.80.86 - Apple Inc.)
RAD Video Tools (HKLM\...\RADVideo) (Version: - )
RealPlayer (HKLM\...\RealPlayer 6.0) (Version: - RealNetworks)
Recuva (HKLM\...\Recuva) (Version: 1.52 - Piriform)
SaveSense (remove only) (HKLM\...\SaveSense) (Version: 5.3.0.7 - SaveSense)
Sense (HKLM\...\Sense) (Version: 1.34.7.1 - Object Browser)
Sentinel Protection Installer 7.4.0 (HKLM\...\{5A180ED5-0AC1-410A-B790-5E0319CD0A93}) (Version: 7.4.0 - SafeNet, Inc.)
SHIELD Streaming (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_GFExperience.NvStreamSrv) (Version: 1.6.85 - NVIDIA Corporation) Hidden
Shopper-Pro (HKLM\...\ShopperPro) (Version: - )
ShopSpezial (HKLM\...\ST6UNST #2) (Version: - )
Software Informer 1.1 (HKLM\...\Software Informer_is1) (Version: - Informer Technologies, Inc.)
Speakonia (HKLM\...\Speakonia_is1) (Version: 1.0.3.5 - CFS-Technologies)
Speccy (HKLM\...\Speccy) (Version: 1.17 - Piriform)
Steam (HKLM\...\{048298C9-A4D3-490B-9FF9-AB023A9238F3}) (Version: 1.0.0.0 - Valve Corporation)
TheSage (HKLM\...\TheSage) (Version: 6.2.1802 - Sequence Publishing)
TurboC++ 3.0.7.7c (HKLM\...\TurboC++) (Version: 3.0.7.7c - NeutroNVegetOStrikeR.DbZ)
TypingMaster TypingTest (HKLM\...\{98B6FB8A-8638-4037-AD44-CF7D0EEAB874}_is1) (Version: 6.30 - TypingMaster Inc)
Update for 2007 Microsoft Office System (KB967642) (HKLM\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version: - Microsoft)
USB Disk Security (HKLM\...\USB Disk Security_is1) (Version: - Zbshareware Lab)
VideoLAN VLC media player 0.8.6c (HKLM\...\VLC media player) (Version: 0.8.6c - VideoLAN Team)
VirtualDJ Home FREE (HKLM\...\{5E1375CB-6792-4464-8715-CC3EC83D48FA}) (Version: 7.0.5 - Atomix Productions)
Visual Studio 2012 x86 Redistributables (HKLM\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
Windows Driver Package - Nokia pccsmcfd “LegacyDriver” (05/31/2012 7.1.2.0) (HKLM\...\17D063A0A9F5D5A225B76B1D9BCB5ADBE85C8382) (Version: 05/31/2012 7.1.2.0 - Nokia)
Windows Live ID Sign-in Assistant (HKLM\...\{0840B4D6-7DD1-4187-8523-E6FC0007EFB7}) (Version: 6.500.3165.0 - Microsoft Corporation)
WinPump (HKCU\...\WinPump) (Version: - )
WinRAR archiver (HKLM\...\WinRAR archiver) (Version: - )
WinZip (HKLM\...\WinZip) (Version: 8.1 (4331) - WinZip Computing, Inc.)

**** End of log ****
  • 0

#4
Aura

Aura

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It's like I thought, I noticed presence of malware on your system. Before I continue assisting you with your issue, I'll ask you to get checked in the malware removal section of GeeksToGo. There you'll be assisted by a trained malware removal helper that will help you get rid of every infection on your system. In order to do that, you have to post a thread in the Virus, Spyware, Malware Removal section. You have to follow the instructions in the preparation guide prior to posting your thread, since it contains the steps to follow when posting it. Once you've been declared clean by your helper, you are free to comeback in this thread so we can continue working on your current issue, if it wasn't solved during your malware clean-up :)
  • 0

#5
simon_grylls

simon_grylls

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Okay friend
I'll do what you say
Thanks for once again
And I'll inform you whether my problem is solved or not
  • 0

#6
simon_grylls

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I had a doubt friend
Do I need to post the same(this) topic in malware section?
  • 0

#7
Aura

Aura

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You can post the same description for your issue, but you have to give the FRST Logs like instructed in the preparation guide :)
  • 0

#8
simon_grylls

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Okay friend thanks
  • 0

#9
Aura

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No problem simon, good luck, you're in good hands here :)
  • 0

#10
simon_grylls

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Hi friend
My problem was solved and my computer is working fine without errors
And thanks for you too.:-)
  • 0

#11
Aura

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✓  Best Answer
Yes I saw your thread in the malware removal section, that was one huge fixlist! Glad to see everything's been solved :)
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