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My computer is infected with CrossBrowse, CoupoonService64, and others


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#16
Essexboy

Essexboy

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Thanks for the shortcut txt, saves me asking for it :)

CAUTION : This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:
 

CreateRestorePoint:
HKLM-x32\...\Run: [ospd_us_1050] => [X]
HKLM-x32\...\Run: [gmsd_us_532] => [X]
HKLM-x32\...\Run: [gmsd_us_558] => "C:\Program Files (x86)\gmsd_us_558\gmsd_us_558.exe"
HKU\S-1-5-21-1885504849-1370587953-3290610847-1001\...\Run: [Boxerexe] => C:\Users\A Steel Lady\AppData\Local\Boxer\BoxerApp.exe
HKU\S-1-5-21-1885504849-1370587953-3290610847-1001\...\Run: [JunkCleaner] => C:\Program Files (x86)\PandaJe Group\Junk Cleaner\JunkCleaner.exe
HKU\S-1-5-21-1885504849-1370587953-3290610847-1001\...\Run: [GoogleChromeAutoLaunch_8678E05336FE7E3302F93AC77FAB0AA5] => "C:\Program Files (x86)\Crossbrowse\Crossbrowse\Application\crossbrowse.exe" --no-startup-window
HKU\S-1-5-18\...\Run: [SearchProtect] => C:\Windows\system32\config\systemprofile\AppData\Roaming\SearchProtect\bin\cltmng.exe
AppInit_DLLs-x32: c:\programdata\lolliscan\lolliscan32.dll => "c:\programdata\lolliscan\lolliscan32.dll" File Not Found
HKU\S-1-5-21-1885504849-1370587953-3290610847-1001\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
Toolbar: HKU\S-1-5-21-1885504849-1370587953-3290610847-1001 -> No Name - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
S2 moleluty; C:\Users\A Steel Lady\AppData\Roaming\C01FA761-1431120270-E111-8703-CBF38146158A\jnspF71E.tmp [X]
S2 UpdateCheck; C:\Program Files (x86)\Coupoon\UpdateCheck.exe run [X]
2015-05-15 11:12 - 2015-05-15 11:16 - 06420480 _____ () C:\Program Files (x86)\GUTBC1E.tmp
2015-05-15 11:12 - 2015-05-15 11:12 - 00000000 ____D () C:\Program Files (x86)\GUMBC1D.tmp
2015-05-10 21:11 - 2015-05-10 21:11 - 00000000 __SHD () C:\Users\A Steel Lady\AppData\Local\EmieUserList
2015-05-10 21:11 - 2015-05-10 21:11 - 00000000 __SHD () C:\Users\A Steel Lady\AppData\Local\EmieSiteList
2015-05-10 21:11 - 2015-05-10 21:11 - 00000000 __SHD () C:\Users\A Steel Lady\AppData\Local\EmieBrowserModeList
2015-05-08 15:23 - 2015-05-13 17:18 - 00000004 _____ () C:\Windows\SysWOW64\029B560A371F4E00AB32838EBC01B9E7
2015-05-08 15:19 - 2015-05-08 15:19 - 0000906 _____ () C:\ProgramData\JunkCleaner.lnk
Task: {1291D067-0E5B-434A-9FCC-DAFDF1D562CA} - \ZFNENS No Task File <==== ATTENTION
Task: {388DCBF1-E50D-4593-85B8-3DE0C8F912BE} - \boosterpop No Task File <==== ATTENTION
Task: {60F9A5A9-5425-4DF9-BFD6-ECA850FCA181} - \IE_ERR4WDR No Task File <==== ATTENTION
Task: {7DAB5F3C-15DF-44B6-94D4-E861F6B95762} - \AI_Updater No Task File <==== ATTENTION
Task: {AEA4A02A-ADDD-4809-91A7-D1177574134B} - \IEError No Task File <==== ATTENTION
Task: {B3B7F1A4-F66A-4884-9016-1339EB0AC8C4} - \c0976ad7-b268-4bd9-b131-7cf2ab414e25-7 No Task File <==== ATTENTION
Task: {B7A656C8-AED6-46FD-BAA5-492D5B3167D5} - \UPDTEXE4_WDR No Task File <==== ATTENTION
Shortcut: C:\ProgramData\JunkCleaner.lnk -> C:\Program Files (x86)\Pandaje Group\Junk Cleaner\JunkCleaner.exe (No File)
Shortcut: C:\ProgramData\Microsoft\Windows\Start Menu\JunkCleaner.lnk -> C:\Program Files (x86)\Pandaje Group\Junk Cleaner\JunkCleaner.exe (No File)
FirewallRules: [{DB27DFBA-0469-4032-BB53-30B6AD57334E}] => (Allow) C:\Program Files (x86)\Crossbrowse\Crossbrowse\Application\crossbrowse.exe
Shortcut: C:\Users\Public\Desktop\Search.lnk -> C:\Program Files (x86)\Crossbrowse\Crossbrowse\Application\crossbrowse.exe (No File)
C:\Program Files (x86)\gmsd_us_558
C:\Program Files (x86)\Crossbrowse
c:\programdata\lolliscan
C:\Users\A Steel Lady\AppData\Local\Boxer
C:\Windows\system32\config\systemprofile\AppData\Roaming\SearchProtect
C:\Users\A Steel Lady\AppData\Roaming\C01FA761-1431120270-E111-8703-CBF38146158A
C:\Program Files (x86)\Coupoon
Reg: reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f
Reg: reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f
RemoveProxy:
EmptyTemp:
CMD: bitsadmin /reset /allusers


Save this as fixlist.txt, in the same location as FRST.exe
FRSTfix.JPG
Run FRST and press Fix
On completion a log will be generated please post that
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#17
Appliance

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Thanks Essexboy. Here is the file:

 

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 19-05-2015
Ran by A Steel Lady at 2015-05-20 14:50:55 Run:1
Running from G:\
Loaded Profiles: A Steel Lady (Available profiles: A Steel Lady)
Boot Mode: Normal
==============================================
 
Content of fixlist:
*****************
CreateRestorePoint:
HKLM-x32\...\Run: [ospd_us_1050] => [X]
HKLM-x32\...\Run: [gmsd_us_532] => [X]
HKLM-x32\...\Run: [gmsd_us_558] => "C:\Program Files (x86)\gmsd_us_558\gmsd_us_558.exe"
HKU\S-1-5-21-1885504849-1370587953-3290610847-1001\...\Run: [Boxerexe] => C:\Users\A Steel Lady\AppData\Local\Boxer\BoxerApp.exe
HKU\S-1-5-21-1885504849-1370587953-3290610847-1001\...\Run: [JunkCleaner] => C:\Program Files (x86)\PandaJe Group\Junk Cleaner\JunkCleaner.exe
HKU\S-1-5-21-1885504849-1370587953-3290610847-1001\...\Run: [GoogleChromeAutoLaunch_8678E05336FE7E3302F93AC77FAB0AA5] => "C:\Program Files (x86)\Crossbrowse\Crossbrowse\Application\crossbrowse.exe" --no-startup-window
HKU\S-1-5-18\...\Run: [SearchProtect] => C:\Windows\system32\config\systemprofile\AppData\Roaming\SearchProtect\bin\cltmng.exe
AppInit_DLLs-x32: c:\programdata\lolliscan\lolliscan32.dll => "c:\programdata\lolliscan\lolliscan32.dll" File Not Found
HKU\S-1-5-21-1885504849-1370587953-3290610847-1001\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
Toolbar: HKU\S-1-5-21-1885504849-1370587953-3290610847-1001 -> No Name - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
S2 moleluty; C:\Users\A Steel Lady\AppData\Roaming\C01FA761-1431120270-E111-8703-CBF38146158A\jnspF71E.tmp [X]
S2 UpdateCheck; C:\Program Files (x86)\Coupoon\UpdateCheck.exe run [X]
2015-05-15 11:12 - 2015-05-15 11:16 - 06420480 _____ () C:\Program Files (x86)\GUTBC1E.tmp
2015-05-15 11:12 - 2015-05-15 11:12 - 00000000 ____D () C:\Program Files (x86)\GUMBC1D.tmp
2015-05-10 21:11 - 2015-05-10 21:11 - 00000000 __SHD () C:\Users\A Steel Lady\AppData\Local\EmieUserList
2015-05-10 21:11 - 2015-05-10 21:11 - 00000000 __SHD () C:\Users\A Steel Lady\AppData\Local\EmieSiteList
2015-05-10 21:11 - 2015-05-10 21:11 - 00000000 __SHD () C:\Users\A Steel Lady\AppData\Local\EmieBrowserModeList
2015-05-08 15:23 - 2015-05-13 17:18 - 00000004 _____ () C:\Windows\SysWOW64\029B560A371F4E00AB32838EBC01B9E7
2015-05-08 15:19 - 2015-05-08 15:19 - 0000906 _____ () C:\ProgramData\JunkCleaner.lnk
Task: {1291D067-0E5B-434A-9FCC-DAFDF1D562CA} - \ZFNENS No Task File <==== ATTENTION
Task: {388DCBF1-E50D-4593-85B8-3DE0C8F912BE} - \boosterpop No Task File <==== ATTENTION
Task: {60F9A5A9-5425-4DF9-BFD6-ECA850FCA181} - \IE_ERR4WDR No Task File <==== ATTENTION
Task: {7DAB5F3C-15DF-44B6-94D4-E861F6B95762} - \AI_Updater No Task File <==== ATTENTION
Task: {AEA4A02A-ADDD-4809-91A7-D1177574134B} - \IEError No Task File <==== ATTENTION
Task: {B3B7F1A4-F66A-4884-9016-1339EB0AC8C4} - \c0976ad7-b268-4bd9-b131-7cf2ab414e25-7 No Task File <==== ATTENTION
Task: {B7A656C8-AED6-46FD-BAA5-492D5B3167D5} - \UPDTEXE4_WDR No Task File <==== ATTENTION
Shortcut: C:\ProgramData\JunkCleaner.lnk -> C:\Program Files (x86)\Pandaje Group\Junk Cleaner\JunkCleaner.exe (No File)
Shortcut: C:\ProgramData\Microsoft\Windows\Start Menu\JunkCleaner.lnk -> C:\Program Files (x86)\Pandaje Group\Junk Cleaner\JunkCleaner.exe (No File)
FirewallRules: [{DB27DFBA-0469-4032-BB53-30B6AD57334E}] => (Allow) C:\Program Files (x86)\Crossbrowse\Crossbrowse\Application\crossbrowse.exe
Shortcut: C:\Users\Public\Desktop\Search.lnk -> C:\Program Files (x86)\Crossbrowse\Crossbrowse\Application\crossbrowse.exe (No File)
C:\Program Files (x86)\gmsd_us_558
C:\Program Files (x86)\Crossbrowse
c:\programdata\lolliscan
C:\Users\A Steel Lady\AppData\Local\Boxer
C:\Windows\system32\config\systemprofile\AppData\Roaming\SearchProtect
C:\Users\A Steel Lady\AppData\Roaming\C01FA761-1431120270-E111-8703-CBF38146158A
C:\Program Files (x86)\Coupoon
Reg: reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f
Reg: reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f
RemoveProxy:
EmptyTemp:
CMD: bitsadmin /reset /allusers
*****************
 
Restore point was successfully created.
HKLM\Software\WOW6432Node\Microsoft\Windows\CurrentVersion\Run\\ospd_us_1050 => value deleted successfully.
HKLM\Software\WOW6432Node\Microsoft\Windows\CurrentVersion\Run\\gmsd_us_532 => value deleted successfully.
HKLM\Software\WOW6432Node\Microsoft\Windows\CurrentVersion\Run\\gmsd_us_558 => value deleted successfully.
HKU\S-1-5-21-1885504849-1370587953-3290610847-1001\Software\Microsoft\Windows\CurrentVersion\Run\\Boxerexe => value deleted successfully.
HKU\S-1-5-21-1885504849-1370587953-3290610847-1001\Software\Microsoft\Windows\CurrentVersion\Run\\JunkCleaner => value deleted successfully.
HKU\S-1-5-21-1885504849-1370587953-3290610847-1001\Software\Microsoft\Windows\CurrentVersion\Run\\GoogleChromeAutoLaunch_8678E05336FE7E3302F93AC77FAB0AA5 => value deleted successfully.
HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Run\\SearchProtect => value deleted successfully.
"c:\programdata\lolliscan\lolliscan32.dll" => Value Data removed successfully.
"HKU\S-1-5-21-1885504849-1370587953-3290610847-1001\SOFTWARE\Policies\Microsoft\Internet Explorer" => Key deleted successfully.
HKU\S-1-5-21-1885504849-1370587953-3290610847-1001\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} => value deleted successfully.
HKCR\CLSID\{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} => Key not found. 
moleluty => Service deleted successfully.
UpdateCheck => Service deleted successfully.
C:\Program Files (x86)\GUTBC1E.tmp => Moved successfully.
C:\Program Files (x86)\GUMBC1D.tmp => Moved successfully.
C:\Users\A Steel Lady\AppData\Local\EmieUserList => Moved successfully.
C:\Users\A Steel Lady\AppData\Local\EmieSiteList => Moved successfully.
C:\Users\A Steel Lady\AppData\Local\EmieBrowserModeList => Moved successfully.
C:\Windows\SysWOW64\029B560A371F4E00AB32838EBC01B9E7 => Moved successfully.
C:\ProgramData\JunkCleaner.lnk => Moved successfully.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{1291D067-0E5B-434A-9FCC-DAFDF1D562CA}" => Key deleted successfully.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{1291D067-0E5B-434A-9FCC-DAFDF1D562CA}" => Key deleted successfully.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\ZFNENS" => Key deleted successfully.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{388DCBF1-E50D-4593-85B8-3DE0C8F912BE}" => Key deleted successfully.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{388DCBF1-E50D-4593-85B8-3DE0C8F912BE}" => Key deleted successfully.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\boosterpop" => Key deleted successfully.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{60F9A5A9-5425-4DF9-BFD6-ECA850FCA181}" => Key deleted successfully.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{60F9A5A9-5425-4DF9-BFD6-ECA850FCA181}" => Key deleted successfully.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\IE_ERR4WDR" => Key deleted successfully.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{7DAB5F3C-15DF-44B6-94D4-E861F6B95762}" => Key deleted successfully.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{7DAB5F3C-15DF-44B6-94D4-E861F6B95762}" => Key deleted successfully.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\AI_Updater" => Key deleted successfully.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{AEA4A02A-ADDD-4809-91A7-D1177574134B}" => Key deleted successfully.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{AEA4A02A-ADDD-4809-91A7-D1177574134B}" => Key deleted successfully.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\IEError" => Key deleted successfully.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{B3B7F1A4-F66A-4884-9016-1339EB0AC8C4}" => Key deleted successfully.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{B3B7F1A4-F66A-4884-9016-1339EB0AC8C4}" => Key deleted successfully.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\c0976ad7-b268-4bd9-b131-7cf2ab414e25-7" => Key deleted successfully.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{B7A656C8-AED6-46FD-BAA5-492D5B3167D5}" => Key deleted successfully.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{B7A656C8-AED6-46FD-BAA5-492D5B3167D5}" => Key deleted successfully.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\UPDTEXE4_WDR" => Key deleted successfully.
Shortcut: C:\ProgramData\JunkCleaner.lnk -> C:\Program Files (x86)\Pandaje Group\Junk Cleaner\JunkCleaner.exe (No File) => Error: No automatic fix found for this entry.
Shortcut: C:\ProgramData\Microsoft\Windows\Start Menu\JunkCleaner.lnk -> C:\Program Files (x86)\Pandaje Group\Junk Cleaner\JunkCleaner.exe (No File) => Error: No automatic fix found for this entry.
HKLM\SYSTEM\CurrentControlSet\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\{DB27DFBA-0469-4032-BB53-30B6AD57334E} => value deleted successfully.
Shortcut: C:\Users\Public\Desktop\Search.lnk -> C:\Program Files (x86)\Crossbrowse\Crossbrowse\Application\crossbrowse.exe (No File) => Error: No automatic fix found for this entry.
"C:\Program Files (x86)\gmsd_us_558" => File/Directory not found.
"C:\Program Files (x86)\Crossbrowse" => File/Directory not found.
"c:\programdata\lolliscan" => File/Directory not found.
"C:\Users\A Steel Lady\AppData\Local\Boxer" => File/Directory not found.
"C:\Windows\system32\config\systemprofile\AppData\Roaming\SearchProtect" => File/Directory not found.
"C:\Users\A Steel Lady\AppData\Roaming\C01FA761-1431120270-E111-8703-CBF38146158A" => File/Directory not found.
"C:\Program Files (x86)\Coupoon" => File/Directory not found.
 
========= reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f =========
 
The operation completed successfully.
 
 
 
========= End of Reg: =========
 
 
========= reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f =========
 
The operation completed successfully.
 
 
 
========= End of Reg: =========
 
 
========= RemoveProxy: =========
 
HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\\DefaultConnectionSettings => value deleted successfully.
HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\\SavedLegacySettings => value deleted successfully.
HKU\S-1-5-21-1885504849-1370587953-3290610847-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\\DefaultConnectionSettings => value deleted successfully.
HKU\S-1-5-21-1885504849-1370587953-3290610847-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\\SavedLegacySettings => value deleted successfully.
 
 
========= End of RemoveProxy: =========
 
 
=========  bitsadmin /reset /allusers =========
 
 
BITSADMIN version 3.0 [ 7.5.7601 ]
BITS administration utility.
© Copyright 2000-2006 Microsoft Corp.
 
BITSAdmin is deprecated and is not guaranteed to be available in future versions of Windows.
Administrative tools for the BITS service are now provided by BITS PowerShell cmdlets.
 
Unable to cancel {E00F1D6B-08EC-4967-A9C8-9A6CEBB15952}.
Unable to cancel {A99966BF-A5BC-4653-A51B-740A692FF5B9}.
Unable to cancel {02C66B61-D975-4D2D-93BA-13192356DA7C}.
{5918994B-140A-49FA-8EEC-4B7E11EAB72C} canceled.
{44C38846-500D-479E-BF1B-FD512A24CA59} canceled.
{942917D1-DBDC-40B2-80B6-AD311FBDE034} canceled.
{3C10A23A-A809-417C-940C-4591FCFFFF1C} canceled.
{0B151DF2-304F-41DC-A11C-F65436611159} canceled.
{792B90B4-3A8F-414C-967E-A4A90FCF178A} canceled.
Unable to cancel {5CC6F266-E52C-41CA-BE79-300ECAEA7854}.
Unable to cancel {7959FAE3-80D7-4954-8A24-98264E36EBCB}.
Unable to cancel {F2850E8F-88A1-432D-81A3-1160295111E9}.
Unable to cancel {737486EF-CBEC-4CAB-BCB4-ADCEB9332368}.
Unable to cancel {A97AD247-8985-419B-AB68-F9B45F9B562F}.
Unable to cancel {5B171B7D-B5DF-4A91-BD59-94BA80CF53DC}.
Unable to cancel {8879D6E2-2DFB-4C9E-9EBD-F0B2C0A71094}.
Unable to cancel {EC931246-29BB-46E3-9577-537C25B95FD9}.
Unable to cancel {C6CFD347-F63A-4281-A469-087A3559BF1E}.
Unable to cancel {3BB19B89-DF0A-4771-B33B-C5C0F96BB37D}.
Unable to cancel {ED54DDFA-FB8B-4638-A42F-1C6E3336934D}.
Unable to cancel {589A47FB-1A04-4617-809B-A57F149AB429}.
{F15A4650-18E6-4475-BEA5-E0F00611738E} canceled.
7 out of 22 jobs canceled.
 
========= End of CMD: =========
 
EmptyTemp: => Removed 64.2 MB temporary data.
 
 
The system needed a reboot. 
 
==== End of Fixlog 14:57:55 ====

  • 0

#18
Essexboy

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OK how is the computer behaving now ?

Any cross browser entries that FRST could not delete may be deleted manually
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#19
Appliance

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It seems like it is acting alright now. I was able to manually delete the unused icons. I did have to re-download Chrome, but that's no issue. Thanks to both of you, Essexboy & Naat, for all your help with this issue.


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#20
Essexboy

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Subject to no further problems :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset System Restore points:

Remove tools

Download and run Delfix
Select the options as shown
delfix.JPG


: Keep Java Updated :

WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article

I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)

If you do need to keep Java then download JavaRa
Run the programme and select Remove Java Runtime. Uninstall all versions of Java present
Once done then run it again and select Update Java runtime > Download and install Latest version
javara.JPG


Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Malwarebytes.

Update and run weekly to keep your system clean

Unchecky

Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme ;)

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe :wave:
  • 0

#21
Essexboy

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.


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