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IE froze and writing a document or form problem (Resolved)

IE froze

Best Answer phillpower2 , 16 May 2015 - 02:35 PM

Hello Transit, Norton details acknowledged   Yours is not an isolated incident and a recent Windows update may be the cause, see thread here Can I ask if you have a system resto... Go to the full post »


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#1
transit

transit

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Hi, Geek members

 

When I open IE take longer to open my homepage, and If I try to go to facebook, frozen for few minutes and my screen is frozen too, my mouse is moving but if I click here or there..  froze, and I have to wait that computer unfrozen by herself, also I try to fill a document or form yesterday (5/12/15) and in the middle of it the document start to frozen not let me write nothing and if let me write something was a one letter at a time, I try to use Microsoft to write what I need to have in that form so I copy and paste but just some part of the sentence was transfer or just one word.  

 

Please someone can help me with this

 

Thank you for you help

 

transit


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#2
phillpower2

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Hello transit,

 

Download then run Speccy (free) and post the resultant url for us, details here,  this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s. 


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#3
transit

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Hi Phillpower

 

here is the info that you requested,  (hope this is the info you requested )  hope help you to help me with it... please let me know, what you find..

 

thanks...

 

transit

sp_16.png

Generated by Piriform Speccy v1.07.205
23 Jan 2011 @ 18:50

 

249.pngSumário
 
Sistema operativo
 
MS Windows 7 Ultimate 32-bit
 
CPU
Intel Celeron 430 @ 1.80GHz: 
51 ºC
Conroe-L 65nm Tecnologia
 
 
RAM
 
1.0GB Único -Channel DDR2 @ 332MHz (5-5-5-15)
 
Placa mãe
G31T-M7 (CPU 1)
 
 
Gráficas
Monitor Genérico não PnP @ 1024x768
 
1024 MBGeForce 9600 GT (Undefined): 
45 ºC
 
Discos rígidos
313GB SAMSUNG SAMSUNG HD322HJ ATA Device (SATA): 
29 ºC
 
Unidades ópticas
HL-DT-ST RW/DVD GCC-4480B ATA Device
 
LWB B89QBSP SCSI CdRom Device
 
 
Audio
Dispositivo de High Definition Audio
 
 
254.pngSistema operativo
 
MS Windows 7 Ultimate 32-bit
 
Installation Date: 05 January 2011, 18:19
Windows Security Center
Firewall: 
Enabled
 
Windows Defender
Windows Defender: 
Enabled
 
250.pngCPU
 
Intel Celeron 430
Núcleos: 
1
Threads: 
1
Nome: 
Intel Celeron 430
Nome de código: 
Conroe-L
Pacote: 
Socket 775 LGA
Tecnologia: 
65nm
Especificação: 
Intel® Celeron® CPU 430 @ 1.80GHz
Família : 
6
Extended Family: 
6
Modelo: 
6
Extended Model: 
16
Stepping: 
1
Revisão: 
A1
Instruções: 
MMX, SSE, SSE2, SSE3, SSSE3, EM64T
Bus Speed: 
199.5 MHz
Rated Bus Speed: 
798.0 MHz
Stock Core Speed: 
1800 MHz
Stock Bus Speed: 
200 MHz
Faixa de temperatura: 
51 ºC
Caches
L1 Data Cache Size: 
32 KBytes
L1 Instructions Cache Size: 
32 KBytes
L2 Unified Cache Size: 
512 KBytes
 
Núcleo 0
Velocidade do Núcleo: 
1795.6 MHz
Multiplier: 
x 9.0
Bus Speed: 
199.5 MHz
Rated Bus Speed: 
798.0 MHz
Temperatura: 
51 ºC
Thread 1
APIC ID: 
0
 
255.pngRAM
 
Memory slots
Total memory slots: 
2
Used memory slots: 
1
Free memory slots: 
1
 
Memória
Modelo: 
DDR2
Tamanho: 
1024 MBytes
Canais #: 
Único
Frequência DRAM: 
332.5 MHz
Latência CAS# (CL): 
5 clocks
RAS# para CAS# atraso (tRCD): 
5 clocks
RAS# Precharge (tRP): 
5 clocks
Cycle Time (tRAS): 
15 clocks
Command Rate (CR): 
2T
 
SPD
Number Of SPD Modules: 
1
Slot #1
Modelo: 
DDR2
Tamanho: 
1024 MBytes
Fabricante: 
Kingston
Max Bandwidth: 
PC2-5300 (333 MHz)
Part Number: 
9905316-005.A04LF
Número de série: 
8E0A6D17
Semana / Ano: 
10 / 08
SPD Ext.: 
EPP
JEDEC #3
Frequência: 
333.3 MHz
Latência CAS#: 
5.0
RAS# a CAS#: 
6
RAS# Precharge: 
6
tRAS: 
16
tRC: 
21
Voltagem: 
1.800 V
 
JEDEC #2
Frequência: 
266.7 MHz
Latência CAS#: 
4.0
RAS# a CAS#: 
4
RAS# Precharge: 
4
tRAS: 
12
tRC: 
16
Voltagem: 
1.800 V
 
JEDEC #1
Frequência: 
200.0 MHz
Latência CAS#: 
3.0
RAS# a CAS#: 
3
RAS# Precharge: 
3
tRAS: 
9
tRC: 
12
Voltagem: 
1.800 V
 
253.pngPlaca mãe
Modelo: 
G31T-M7
Versão: 
1.0
Vendedor chipset: 
Intel
Modelo chipset: 
P35/G33/G31
Revisão do chipset: 
10
Vendedor southbridge: 
Intel
Modelo Southbridge: 
82801GB (ICH7/R)
Revisão Southbridge: 
A1
BIOS
Marca: 
American Megatrends Inc.
Versão: 
080014
Data: 
07/21/2009
 
251.pngGráficas
 
Monitor
Nome: 
Monitor Genérico não PnP em NVIDIA GeForce 9600 GT
Resolução usada: 
1024x768 pixels
Resolução de trabalho: 
1024x738 pixels
Estado: 
activar, primário, output devices support
Largura do monitor: 
1024
Altura do monitor: 
768
Monitor BPP: 
32 bits por pixel
Frequência do monitor: 
72 Hz
Dispositivo: 
\\.\DISPLAY1\Monitor0
 
GeForce 9600 GT
GPU: 
G94
Identidade do dispositivo: 
10DE-0622
Revisão: 
A2
Subvendor: 
Undefined (0000)
Tecnologia: 
65 nm
Die Size: 
240 nm²
Transistors: 
505 M
Data de lançamento: 
Feb 21, 2008
Suporte DirectX: 
10.0
DirectX Shader Model: 
4.0
Suporte OpenGL: 
3.0
Bus Interface: 
PCI Express x16
Temperatura: 
45 ºC
Unidade: 
nvlddmkm.sys
Versão da driver: 
8.17.12.5896
Versão ForceWare: 
258.96
Versão da BIOS: 
62.94.82.00.00
ROPs: 
16
Shaders: 
64 unified
Tipo de memória: 
GDDR3
Memória física : 
1024 MB
Memória virtual: 
1280 MB
Bus Width: 
256 Bit
 
252.pngDiscos rígidos
 
SAMSUNG HD322HJ ATA Device
Fabricante: 
SAMSUNG
Business Unit/Brand: 
Desktop
Model Capacity For This Specific Drive: 
320GB
SATA type: 
SATA-II 3.0Gb/s
Device type: 
Fixed
ATA Standard: 
ATA/ATAPI-7
48-bit LBA: 
Supported
Serial Number: 
S1RLJ70Z700759
Interface: 
SATA
Capacidade: 
313GB
Tamanho real: 
320.072.933.376 bytes
S.M.A.R.T
01 Read Error Rate: 
100 (100 worst) Dados 0000000000
03 Spin-Up Time: 
092 (092) Dados 0000000C9E
04 Start/Stop Count: 
099 (099) Dados 00000002C8
05 Reallocated Sectors Count: 
100 (100) Dados 0000000000
07 Seek Error Rate: 
253 (253) Dados 0000000000
08 Seek Time Performance: 
100 (100) Dados 0000000000
09 Power-On Hours (POH): 
100 (100) Dados 00000000D8
0A Spin Retry Count: 
100 (100) Dados 0000000000
0B Recalibration Retries: 
100 (100) Dados 0000000000
0C Device Power Cycle Count: 
099 (099) Dados 00000002B5
0D Soft Read Error Rate: 
100 (100) Dados 0000000000
B7 : 
100 (100) Dados 0000000000
B8 : 
100 (100) Dados 0000000000
BB : 
100 (100) Dados 0000000000
BC : 
100 (100) Dados 0000000000
BE Diferença de temperatura entre 100: 
071 (059) Dados 001D1D001D
C2 Temperatura: 
070 (059) Dados 001F1D001E
C3 Hardware ECC Recovered: 
100 (100) Dados 00000F639D
C4 Reallocation Event Count: 
100 (100) Dados 0000000000
C5 Current Pending Sector Count: 
100 (100) Dados 0000000000
C6 Uncorrectable Sector Count: 
100 (100) Dados 0000000000
C7 UltraDMA CRC Error Count: 
100 (100) Dados 0000000000
C8 Write Error Rate / Multi-Zone Error Rate: 
100 (100) Dados 0000000000
C9 Soft Read Error Rate: 
253 (253) Dados 0000000000
Temperatura: 
29 ºC
Faixa de temperatura: 
está bom (menor que 50 ºC)
Estado: 
Bom
 
Partição 0
Identidade da partição: 
Disk #0, Partition #0
Letra do disco: 
C:
Ficheiro do sistema: 
NTFS
Número de série do volume: 
16288CDF
Tamanho: 
152GB
Espaço ocupado: 
44GB (29%)
Espaço livre: 
108GB (71%)
 
Partição 1
Identidade da partição: 
Disk #0, Partition #1
Letra do disco: 
D:
Ficheiro do sistema: 
NTFS
Número de série do volume: 
EA872242
Tamanho: 
146GB
Espaço ocupado: 
44GB (30%)
Espaço livre: 
102GB (70%)
 
248.pngUnidades ópticas
 
HL-DT-ST RW/DVD GCC-4480B ATA Device
Tipo de mídia: 
CD Writer
Nome: 
HL-DT-ST RW/DVD GCC-4480B ATA Device
Disponibilidade: 
Running/Full Power
Capacidades: 
Acesso aleatório, Suporta escrita, Supports Removable Media
Config Manager Error Code: 
Dispositivo está a correr correctamente
Config Manager User Config: 
Falso
Unidade: 
E:
Media Loaded: 
Falso
SCSI Bus: 
0
SCSI Logical Unit: 
0
Porta SCSI: 
0
SCSI Target Id: 
0
Estado: 
OK
 
LWB B89QBSP SCSI CdRom Device
Tipo de mídia: 
DVD-ROM
Nome: 
LWB B89QBSP SCSI CdRom Device
Disponibilidade: 
Running/Full Power
Capacidades: 
Acesso aleatório, Supports Removable Media
Config Manager Error Code: 
Dispositivo está a correr correctamente
Config Manager User Config: 
Falso
Unidade: 
F:
Media Loaded: 
Falso
SCSI Bus: 
0
SCSI Logical Unit: 
0
Porta SCSI: 
4
SCSI Target Id: 
0
Estado: 
OK
 
257.pngAudio
 
Placa de som
Dispositivo de High Definition Audio
 
 
Playback Device
Áudio Digital (S/PDIF) (Dispositivo de High Definition Audio)
 
 
Recording Devices
Entrada (Dispositivo de High Definition Audio)
 
Microfone (Dispositivo de High Definition Audio): 
(pré-definido)
Microfone (Dispositivo de High Definition Audio): 
(pré-definido)
 
262.pngPeriféricos
 
Teclado Padrão PS/2
tipo de dispositivo: 
Teclado
Nome do dispositivo: 
Teclado Padrão PS/2
Localização: 
conectado à porta do teclado
Unidade
Data: 
6-21-2006
Versão: 
6.1.7600.16385
Arquivo: 
C:\Windows\system32\DRIVERS\i8042prt.sys
Arquivo: 
C:\Windows\system32\DRIVERS\kbdclass.sys
 
Mouse compatível com HID
tipo de dispositivo: 
Rato
Nome do dispositivo: 
Mouse compatível com HID
Vendedor: 
Desconhecido
Localização: 
Dispositivo de Entrada USB
Unidade
Data: 
6-21-2006
Versão: 
6.1.7600.16385
Arquivo: 
C:\Windows\system32\DRIVERS\mouhid.sys
Arquivo: 
C:\Windows\system32\DRIVERS\mouclass.sys
 
Unidade de disco
tipo de dispositivo: 
Armazenamento USB
Nome do dispositivo: 
Unidade de disco
Vendedor: 
SMI
Comentário: 
SMI Reader USB Device
Localização: 
USB Mass Storage Device
Unidade
Data: 
6-21-2006
Versão: 
6.1.7600.16385
Arquivo: 
C:\Windows\system32\DRIVERS\disk.sys
 
256.pngNetwork
Está conectado à internet
 
Conectado através de: 
Atheros L2 Fast Ethernet 10/100Base-T Controller
Tipo de adaptador : 
Ethernet
NetBIOS over TCP/IP: 
Enabled via DHCP
WinInet Info
 
Conexão de rede local
 
Local system uses a local area network to connect to the Internet
 
Local system has RAS to

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#4
transit

transit

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I don't know what I looking here... the instruction of speccy are confuse some how..

 

http://speccy.pirifo...iTFbWJJ1oggVwcV


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#5
phillpower2

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That is not your Speccy report, note the date;

 

sp_16.png

Generated by Piriform Speccy v1.07.205
23 Jan 2011 @ 18:50

 

 

 

Can you try again for us, check the attachment below to see if it helps you any.

 

Tip

If you have something to add while waiting for a reply use the edit tab – bottom right of the dialogue input box and this will ensure that no information that you provide is overlooked (this can happen if your topic has more than one page)  


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#6
transit

transit

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Hi, phillpower2

 

sorry, here is again what speccy address

 

http://speccy.pirifo...Xep2RoDjw1pIxRp

 

hope this time I get it right

 

Thanks

 

Transit


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#7
phillpower2

phillpower2

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Thats the one thanks Transit  :thumbsup:

 

Can I ask if your Norton AV software is a paid for product and for how long has it been installed.

 

Something is going on with IE alright and no wonder that it is running slow, see the amount of connection attempts below;

 

Current TCP Connections
AppleMobileDeviceService.exe (1840)
Local 127.0.0.1:27015: LISTEN
Local 127.0.0.1:49155: ESTABLISHED Remote 127.0.0.1:5354 (Querying... )
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE (4628)
Local 192.168.1.64:49237: ESTABLISHED Remote 74.125.227.219:443 (Querying... ) (HTTPS)
Local 192.168.1.64:49239: ESTABLISHED Remote 23.32.139.120:443 (Querying... ) (HTTPS)
Local 192.168.1.64:49251: CLOSE-WAIT Remote 98.139.199.204:443 (Querying... ) (HTTPS)
Local 192.168.1.64:49252: CLOSE-WAIT Remote 98.139.199.204:443 (Querying... ) (HTTPS)
Local 192.168.1.64:49279: ESTABLISHED Remote 69.25.24.26:443 (Querying... ) (HTTPS)
Local 192.168.1.64:49285: ESTABLISHED Remote 74.125.227.185:443 (Querying... ) (HTTPS)
Local 192.168.1.64:49298: ESTABLISHED Remote 98.137.201.232:443 (Querying... ) (HTTPS)
Local 192.168.1.64:49299: CLOSE-WAIT Remote 63.250.200.63:443 (Querying... ) (HTTPS)
Local 192.168.1.64:49302: CLOSE-WAIT Remote 216.115.98.124:443 (Querying... ) (HTTPS)
Local 192.168.1.64:49307: CLOSE-WAIT Remote 98.137.201.111:443 (Querying... ) (HTTPS)
Local 192.168.1.64:49353: CLOSE-WAIT Remote 50.18.198.98:443 (Querying... ) (HTTPS)
Local 192.168.1.64:49411: ESTABLISHED Remote 23.23.142.89:443 (Querying... ) (HTTPS)
Local 192.168.1.64:49399: CLOSE-WAIT Remote 50.18.107.165:443 (Querying... ) (HTTPS)
Local 192.168.1.64:49398: CLOSE-WAIT Remote 50.18.107.165:443 (Querying... ) (HTTPS)
Local 192.168.1.64:49396: ESTABLISHED Remote 23.32.132.46:443 (Querying... ) (HTTPS)
Local 192.168.1.64:49412: ESTABLISHED Remote 23.23.142.89:443 (Querying... ) (HTTPS)
Local 192.168.1.64:49217: CLOSE-WAIT Remote 216.115.98.124:443 (Querying... ) (HTTPS)
Local 192.168.1.64:49395: ESTABLISHED Remote 23.32.132.46:443 (Querying... ) (HTTPS)
Local 192.168.1.64:49373: ESTABLISHED Remote 98.138.47.204:443 (Querying... ) (HTTPS)
Local 192.168.1.64:49389: ESTABLISHED Remote 98.139.199.204:443 (Querying... ) (HTTPS)
Local 192.168.1.64:49388: ESTABLISHED Remote 98.139.21.169:443 (Querying... ) (HTTPS)
Local 192.168.1.64:49375: ESTABLISHED Remote 66.196.116.112:443 (Querying... ) (HTTPS)
Local 192.168.1.64:49352: CLOSE-WAIT Remote 62.67.193.41:443 (Querying... ) (HTTPS)
Local 192.168.1.64:49368: ESTABLISHED Remote 98.137.201.232:443 (Querying... ) (HTTPS)
Local 192.168.1.64:49347: ESTABLISHED Remote 23.56.224.143:443 (Querying... ) (HTTPS)
Local 192.168.1.64:49345: ESTABLISHED Remote 72.30.203.63:443 (Querying... ) (HTTPS)
Local 192.168.1.64:49369: ESTABLISHED Remote 98.137.201.232:443 (Querying... ) (HTTPS)
Local 192.168.1.64:49367: CLOSE-WAIT Remote 50.18.192.184:443 (Querying... ) (HTTPS)
Local 192.168.1.64:49344: CLOSE-WAIT Remote 72.30.203.63:443 (Querying... ) (HTTPS)
Local 192.168.1.64:49337: CLOSE-WAIT Remote 98.137.201.111:443 (Querying... ) (HTTPS)
Local 192.168.1.64:49366: CLOSE-WAIT Remote 50.18.192.184:443 (Querying... ) (HTTPS)
Local 192.168.1.64:49364: ESTABLISHED Remote 72.30.196.161:443 (Querying... ) (HTTPS)
Local 192.168.1.64:49363: ESTABLISHED Remote 72.30.196.161:443 (Querying... ) (HTTPS)
Local 192.168.1.64:49362: ESTABLISHED Remote 210.176.156.25:443 (Querying... ) (HTTPS)
Local 192.168.1.64:49374: CLOSE-WAIT Remote 98.138.47.204:443 (Querying... ) (HTTPS)
Local 192.168.1.64:49361: ESTABLISHED Remote 210.176.156.25:443 (Querying... ) (HTTPS)
Local 192.168.1.64:49359: ESTABLISHED Remote 98.139.225.168:443 (Querying... ) (HTTPS)
Local 192.168.1.64:49356: CLOSE-WAIT Remote 52.4.101.30:443 (Querying... ) (HTTPS)
Local 192.168.1.64:49414: ESTABLISHED Remote 23.32.132.46:443 (Querying... ) (HTTPS)
Local 192.168.1.64:49355: CLOSE-WAIT Remote 52.4.101.30:443 (Querying... ) (HTTPS)
Local 192.168.1.64:49413: ESTABLISHED Remote 23.32.132.46:443 (Querying... ) (HTTPS)
Local 192.168.1.64:49354: CLOSE-WAIT Remote 50.18.198.98:443 (Querying... ) (HTTPS)
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE (784)
Local 192.168.1.64:50120: ESTABLISHED Remote 54.236.194.140:80 (Querying... ) (HTTP)
Local 192.168.1.64:50121: ESTABLISHED Remote 173.193.244.36:80 (Querying... ) (HTTP)
Local 192.168.1.64:50122: ESTABLISHED Remote 54.174.234.209:80 (Querying... ) (HTTP)
Local 192.168.1.64:50123: ESTABLISHED Remote 54.174.234.209:80 (Querying... ) (HTTP)
Local 192.168.1.64:50124: ESTABLISHED Remote 31.13.65.12:80 (Querying... ) (HTTP)
Local 192.168.1.64:50126: ESTABLISHED Remote 162.208.21.162:80 (Querying... ) (HTTP)
Local 192.168.1.64:50129: ESTABLISHED Remote 52.7.98.77:80 (Querying... ) (HTTP)
Local 192.168.1.64:50130: ESTABLISHED Remote 52.7.98.77:80 (Querying... ) (HTTP)
Local 192.168.1.64:50145: ESTABLISHED Remote 31.13.65.12:80 (Querying... ) (HTTP)
Local 192.168.1.64:50146: ESTABLISHED Remote 31.13.65.12:80 (Querying... ) (HTTP)
Local 192.168.1.64:50147: ESTABLISHED Remote 31.13.65.12:80 (Querying... ) (HTTP)
Local 192.168.1.64:50148: CLOSE-WAIT Remote 68.67.152.82:443 (Querying... ) (HTTPS)
Local 192.168.1.64:50149: CLOSE-WAIT Remote 68.67.152.82:443 (Querying... ) (HTTPS)
Local 192.168.1.64:50151: CLOSE-WAIT Remote 174.35.36.43:80 (Querying... ) (HTTP)
Local 192.168.1.64:49659: LAST-ACK Remote 64.34.191.23:80 (Querying... ) (HTTP)
Local 192.168.1.64:50152: ESTABLISHED Remote 174.35.36.43:80 (Querying... ) (HTTP)
Local 192.168.1.64:50154: CLOSE-WAIT Remote 66.150.48.52:80 (Querying... ) (HTTP)
Local 192.168.1.64:50155: ESTABLISHED Remote 52.8.48.159:80 (Querying... ) (HTTP)
Local 192.168.1.64:50156: ESTABLISHED Remote 52.8.48.159:80 (Querying... ) (HTTP)
Local 192.168.1.64:50158: ESTABLISHED Remote 69.172.216.55:80 (Querying... ) (HTTP)
Local 192.168.1.64:50161: ESTABLISHED Remote 54.236.2.179:443 (Querying... ) (HTTPS)
Local 192.168.1.64:49502: LAST-ACK Remote 209.208.126.235:80 (Querying... ) (HTTP)
Local 192.168.1.64:49503: LAST-ACK Remote 209.208.126.235:80 (Querying... ) (HTTP)
Local 192.168.1.64:49586: ESTABLISHED Remote 50.17.189.123:80 (Querying... ) (HTTP)
Local 192.168.1.64:49587: ESTABLISHED Remote 50.17.189.123:80 (Querying... ) (HTTP)
Local 192.168.1.64:49612: ESTABLISHED Remote 208.146.36.48:80 (Querying... ) (HTTP)
Local 192.168.1.64:50112: ESTABLISHED Remote 54.236.2.179:80 (Querying... ) (HTTP)
Local 192.168.1.64:49660: LAST-ACK Remote 64.34.191.23:80 (Querying... ) (HTTP)
Local 192.168.1.64:49709: ESTABLISHED Remote 50.17.189.123:80 (Querying... ) (HTTP)
Local 192.168.1.64:49710: ESTABLISHED Remote 50.17.189.123:80 (Querying... ) (HTTP)
Local 192.168.1.64:49711: ESTABLISHED Remote 50.17.189.123:80 (Querying... ) (HTTP)
Local 192.168.1.64:49720: LAST-ACK Remote 205.185.216.10:80 (Querying... ) (HTTP)
Local 192.168.1.64:49721: LAST-ACK Remote 205.185.216.10:80 (Querying... ) (HTTP)
Local 192.168.1.64:49722: ESTABLISHED Remote 31.13.65.12:80 (Querying... ) (HTTP)
Local 192.168.1.64:49723: ESTABLISHED Remote 31.13.65.12:80 (Querying... ) (HTTP)
Local 192.168.1.64:49726: ESTABLISHED Remote 54.236.2.179:80 (Querying... ) (HTTP)
Local 192.168.1.64:49728: ESTABLISHED Remote 54.236.194.140:80 (Querying... ) (HTTP)
Local 192.168.1.64:49729: ESTABLISHED Remote 54.236.194.140:80 (Querying... ) (HTTP)
Local 192.168.1.64:49730: ESTABLISHED Remote 216.178.47.79:80 (Querying... ) (HTTP)
Local 192.168.1.64:49732: ESTABLISHED Remote 173.193.244.36:80 (Querying... ) (HTTP)
Local 192.168.1.64:49733: ESTABLISHED Remote 173.193.244.36:80 (Querying... ) (HTTP)
Local 192.168.1.64:49738: ESTABLISHED Remote 31.13.65.12:80 (Querying... ) (HTTP)
Local 192.168.1.64:49739: ESTABLISHED Remote 31.13.65.12:80 (Querying... ) (HTTP)
Local 192.168.1.64:49742: ESTABLISHED Remote 31.13.65.12:80 (Querying... ) (HTTP)
Local 192.168.1.64:49746: ESTABLISHED Remote 23.23.139.199:80 (Querying... ) (HTTP)
Local 192.168.1.64:49748: ESTABLISHED Remote 31.13.65.12:80 (Querying... ) (HTTP)
Local 192.168.1.64:49749: ESTABLISHED Remote 31.13.65.12:80 (Querying... ) (HTTP)
Local 192.168.1.64:49751: ESTABLISHED Remote 31.13.65.12:80 (Querying... ) (HTTP)
Local 192.168.1.64:49752: ESTABLISHED Remote 31.13.65.12:80 (Querying... ) (HTTP)
Local 192.168.1.64:49754: ESTABLISHED Remote 31.13.65.12:80 (Querying... ) (HTTP)
Local 192.168.1.64:49763: ESTABLISHED Remote 54.174.145.221:80 (Querying... ) (HTTP)
Local 192.168.1.64:49764: ESTABLISHED Remote 54.174.145.221:80 (Querying... ) (HTTP)
Local 192.168.1.64:49769: ESTABLISHED Remote 31.13.65.12:80 (Querying... ) (HTTP)
Local 192.168.1.64:49814: ESTABLISHED Remote 31.13.65.12:80 (Querying... ) (HTTP)
Local 192.168.1.64:49820: ESTABLISHED Remote 216.52.92.112:80 (Querying... ) (HTTP)
Local 192.168.1.64:49827: ESTABLISHED Remote 23.56.235.123:80 (Querying... ) (HTTP)
Local 192.168.1.64:49862: ESTABLISHED Remote 192.35.249.124:80 (Querying... ) (HTTP)
Local 192.168.1.64:49863: ESTABLISHED Remote 192.35.249.124:80 (Querying... ) (HTTP)
Local 192.168.1.64:49872: ESTABLISHED Remote 66.35.58.84:80 (Querying... ) (HTTP)
Local 192.168.1.64:49874: ESTABLISHED Remote 54.192.205.193:80 (Querying... ) (HTTP)
Local 192.168.1.64:49879: ESTABLISHED Remote 66.35.58.79:80 (Querying... ) (HTTP)
Local 192.168.1.64:50069: ESTABLISHED Remote 23.78.223.177:80 (Querying... ) (HTTP)
Local 192.168.1.64:50075: ESTABLISHED Remote 173.192.220.64:80 (Querying... ) (HTTP)
Local 192.168.1.64:50076: CLOSE-WAIT Remote 54.153.46.40:80 (Querying... ) (HTTP)
Local 192.168.1.64:50077: ESTABLISHED Remote 54.153.46.40:80 (Querying... ) (HTTP)
Local 192.168.1.64:50080: ESTABLISHED Remote 72.251.227.249:80 (Querying... ) (HTTP)
Local 192.168.1.64:50083: ESTABLISHED Remote 199.233.57.10:80 (Querying... ) (HTTP)
Local 192.168.1.64:50085: ESTABLISHED Remote 216.120.27.21:80 (Querying... ) (HTTP)
Local 192.168.1.64:50089: ESTABLISHED Remote 54.231.14.97:80 (Querying... ) (HTTP)
Local 192.168.1.64:50090: ESTABLISHED Remote 54.231.14.97:80 (Querying... ) (HTTP)
Local 192.168.1.64:50093: ESTABLISHED Remote 23.78.223.200:80 (Querying... ) (HTTP)
Local 192.168.1.64:50094: ESTABLISHED Remote 23.78.223.200:80 (Querying... ) (HTTP)
Local 192.168.1.64:50096: ESTABLISHED Remote 31.13.65.12:80 (Querying... ) (HTTP)
Local 192.168.1.64:50100: ESTABLISHED Remote 31.13.65.12:80 (Querying... ) (HTTP)
Local 192.168.1.64:50101: ESTABLISHED Remote 31.13.65.12:80 (Querying... ) (HTTP)
Local 192.168.1.64:50102: ESTABLISHED Remote 173.193.255.240:80 (Querying... ) (HTTP)
Local 192.168.1.64:50103: ESTABLISHED Remote 173.193.255.240:80 (Querying... ) (HTTP)
Local 192.168.1.64:50104: ESTABLISHED Remote 54.236.194.140:80 (Querying... ) (HTTP)
Local 192.168.1.64:50105: ESTABLISHED Remote 54.236.194.140:80 (Querying... ) (HTTP)
Local 192.168.1.64:50106: ESTABLISHED Remote 173.193.255.240:80 (Querying... ) (HTTP)
Local 192.168.1.64:50107: ESTABLISHED Remote 173.193.255.240:80 (Querying... ) (HTTP)
Local 192.168.1.64:50108: ESTABLISHED Remote 173.193.255.240:80 (Querying... ) (HTTP)
Local 192.168.1.64:50109: ESTABLISHED Remote 173.193.255.240:80 (Querying... ) (HTTP)
Local 192.168.1.64:50110: ESTABLISHED Remote 54.236.194.140:80 (Querying... ) (HTTP)
Local 192.168.1.64:50111: ESTABLISHED Remote 54.236.2.179:80 (Querying... ) (HTTP)
Local 192.168.1.64:50113: ESTABLISHED Remote 54.236.2.179:80 (Querying... ) (HTTP)
Local 192.168.1.64:50114: ESTABLISHED Remote 54.236.2.179:80 (Querying... ) (HTTP)
Local 192.168.1.64:50117: ESTABLISHED Remote 50.116.194.21:80 (Querying... ) (HTTP)
Local 192.168.1.64:50119: ESTABLISHED Remote 173.193.244.36:80 (Querying... ) (HTTP)
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe (3336)
Local 127.0.0.1:50176: SYN-SENT Remote 127.0.0.1:2559 (Querying... )
C:\Users\Public\Humana\GearSync\Humana_GearSync.exe (4000)
Local 127.0.0.1:62934: LISTEN
lsass.exe (684)
Local 0.0.0.0:49161: LISTEN
mDNSResponder.exe (1916)
Local 127.0.0.1:5354: LISTEN
Local 127.0.0.1:5354: ESTABLISHED Remote 127.0.0.1:49155 (Querying... )
nis.exe (1956)
Local 0.0.0.0:49945: LISTEN
Local 0.0.0.0:49946: LISTEN
Local 192.168.1.64:50059: ESTABLISHED Remote 143.127.102.89:443 (Querying... ) (HTTPS)
Local 192.168.1.64:50066: ESTABLISHED Remote 143.127.93.91:80 (Querying... ) (HTTP)
services.exe (656)
Local 0.0.0.0:49156: LISTEN
svchost.exe (1044)
Local 0.0.0.0:49154: LISTEN
svchost.exe (336)
Local 0.0.0.0:49153: LISTEN
svchost.exe (976)
Local 0.0.0.0:135 (DCE): LISTEN
System Process
Local 192.168.1.64:49264: TIME-WAIT Remote 216.115.98.124:443 (Querying... ) (HTTPS)
Local 192.168.1.64:49653: TIME-WAIT Remote 162.248.19.136:80 (Querying... ) (HTTP)
Local 192.168.1.64:49654: TIME-WAIT Remote 162.248.19.136:80 (Querying... ) (HTTP)
Local 192.168.1.64:49533: TIME-WAIT Remote 173.192.220.64:80 (Querying... ) (HTTP)
Local 192.168.1.64:49580: TIME-WAIT Remote 152.163.51.3:80 (Querying... ) (HTTP)
Local 192.168.1.64:49589: TIME-WAIT Remote 23.56.234.99:80 (Querying... ) (HTTP)
Local 192.168.1.64:49581: TIME-WAIT Remote 152.163.51.3:80 (Querying... ) (HTTP)
Local 192.168.1.64:49656: TIME-WAIT Remote 23.32.132.46:80 (Querying... ) (HTTP)
Local 192.168.1.64:49590: TIME-WAIT Remote 23.56.234.99:80 (Querying... ) (HTTP)
Local 192.168.1.64:49593: TIME-WAIT Remote 23.78.223.185:80 (Querying... ) (HTTP)
Local 192.168.1.64:49596: TIME-WAIT Remote 162.248.19.136:80 (Querying... ) (HTTP)
Local 192.168.1.64:49602: TIME-WAIT Remote 173.194.115.60:80 (Querying... ) (HTTP)
Local 192.168.1.64:49603: TIME-WAIT Remote 173.194.115.60:80 (Querying... ) (HTTP)
Local 192.168.1.64:49604: TIME-WAIT Remote 23.78.223.187:80 (Querying... ) (HTTP)
Local 192.168.1.64:49609: TIME-WAIT Remote 23.78.223.186:80 (Querying... ) (HTTP)
Local 192.168.1.64:49658: TIME-WAIT Remote 204.154.110.237:80 (Querying... ) (HTTP)
Local 192.168.1.64:49657: TIME-WAIT Remote 204.154.110.237:80 (Querying... ) (HTTP)
Local 192.168.1.64:49617: TIME-WAIT Remote 162.248.19.136:80 (Querying... ) (HTTP)
Local 192.168.1.64:49227: TIME-WAIT Remote 63.250.200.128:443 (Querying... ) (HTTPS)
Local 192.168.1.64:49228: TIME-WAIT Remote 63.250.200.128:443 (Querying... ) (HTTPS)
Local 192.168.1.64:49233: TIME-WAIT Remote 98.138.47.204:443 (Querying... ) (HTTPS)
Local 192.168.1.64:49236: TIME-WAIT Remote 74.125.227.219:443 (Querying... ) (HTTPS)
Local 192.168.1.64:49618: TIME-WAIT Remote 162.248.19.136:80 (Querying... ) (HTTP)
Local 192.168.1.64:49620: TIME-WAIT Remote 204.154.111.224:80 (Querying... ) (HTTP)
Local 192.168.1.64:49240: TIME-WAIT Remote 74.125.227.220:443 (Querying... ) (HTTPS)
Local 192.168.1.64:49241: TIME-WAIT Remote 74.125.227.220:443 (Querying... ) (HTTPS)
Local 192.168.1.64:49627: TIME-WAIT Remote 162.248.19.136:80 (Querying... ) (HTTP)
Local 192.168.1.64:49630: TIME-WAIT Remote 152.163.64.2:80 (Querying... ) (HTTP)
Local 192.168.1.64:49263: TIME-WAIT Remote 216.115.98.124:443 (Querying... ) (HTTPS)
Local 192.168.1.64:49631: TIME-WAIT Remote 152.163.64.2:80 (Querying... ) (HTTP)
Local 192.168.1.64:49278: TIME-WAIT Remote 69.25.24.26:443 (Querying... ) (HTTPS)
Local 192.168.1.64:49634: TIME-WAIT Remote 162.248.19.136:80 (Querying... ) (HTTP)
Local 192.168.1.64:49280: TIME-WAIT Remote 98.137.201.232:443 (Querying... ) (HTTPS)
Local 192.168.1.64:49284: TIME-WAIT Remote 74.125.227.185:443 (Querying... ) (HTTPS)
Local 192.168.1.64:49635: TIME-WAIT Remote 162.248.19.136:80 (Querying... ) (HTTP)
Local 192.168.1.64:49287: TIME-WAIT Remote 98.139.225.42:443 (Querying... ) (HTTPS)
Local 192.168.1.64:49636: TIME-WAIT Remote 23.78.223.177:80 (Querying... ) (HTTP)
Local 192.168.1.64:49638: TIME-WAIT Remote 162.248.19.136:80 (Querying... ) (HTTP)
Local 192.168.1.64:49300: TIME-WAIT Remote 63.250.200.63:443 (Querying... ) (HTTPS)
Local 192.168.1.64:49641: TIME-WAIT Remote 162.248.19.136:80 (Querying... ) (HTTP)
Local 192.168.1.64:49303: TIME-WAIT Remote 216.115.98.124:443 (Querying... ) (HTTPS)
Local 192.168.1.64:49642: TIME-WAIT Remote 162.248.19.136:80 (Querying... ) (HTTP)
Local 192.168.1.64:49336: TIME-WAIT Remote 98.137.201.111:443 (Querying... ) (HTTPS)
Local 192.168.1.64:50132: TIME-WAIT Remote 162.208.21.162:80 (Querying... ) (HTTP)
Local 192.168.1.64:50131: TIME-WAIT Remote 162.208.21.162:80 (Querying... ) (HTTP)
Local 192.168.1.64:50128: TIME-WAIT Remote 162.208.21.162:80 (Querying... ) (HTTP)
Local 192.168.1.64:50127: TIME-WAIT Remote 162.208.21.162:80 (Querying... ) (HTTP)
Local 192.168.1.64:50125: TIME-WAIT Remote 162.208.21.162:80 (Querying... ) (HTTP)
Local 192.168.1.64:49857: TIME-WAIT Remote 54.88.55.101:80 (Querying... ) (HTTP)
Local 192.168.1.64:49833: TIME-WAIT Remote 69.172.216.111:80 (Querying... ) (HTTP)
Local 192.168.1.64:49826: TIME-WAIT Remote 23.56.235.123:80 (Querying... ) (HTTP)
Local 192.168.1.64:49819: TIME-WAIT Remote 69.192.160.231:80 (Querying... ) (HTTP)
Local 192.168.1.64:49817: TIME-WAIT Remote 23.56.235.123:80 (Querying... ) (HTTP)
Local 192.168.1.64:49816: TIME-WAIT Remote 23.56.235.123:80 (Querying... ) (HTTP)
Local 192.168.1.64:49799: TIME-WAIT Remote 162.208.21.162:80 (Querying... ) (HTTP)
Local 192.168.1.64:49798: TIME-WAIT Remote 162.208.21.162:80 (Querying... ) (HTTP)
Local 192.168.1.64:49794: TIME-WAIT Remote 162.208.21.162:80 (Querying... ) (HTTP)
Local 192.168.1.64:49793: TIME-WAIT Remote 162.208.21.162:80 (Querying... ) (HTTP)
Local 192.168.1.64:49770: TIME-WAIT Remote 50.116.194.21:80 (Querying... ) (HTTP)
Local 192.168.1.64:49765: TIME-WAIT Remote 54.174.145.221:80 (Querying... ) (HTTP)
Local 192.168.1.64:49731: TIME-WAIT Remote 216.178.47.79:80 (Querying... ) (HTTP)
Local 192.168.1.64:49727: TIME-WAIT Remote 54.236.2.179:80 (Querying... ) (HTTP)
Local 192.168.1.64:49708: TIME-WAIT Remote 50.17.189.123:80 (Querying... ) (HTTP)
Local 192.168.1.64:49696: TIME-WAIT Remote 208.71.122.72:80 (Querying... ) (HTTP)
Local 192.168.1.64:49376: TIME-WAIT Remote 66.196.116.112:443 (Querying... ) (HTTPS)
Local 192.168.1.64:49695: TIME-WAIT Remote 208.71.122.72:80 (Querying... ) (HTTP)
Local 192.168.1.64:49694: TIME-WAIT Remote 162.248.19.136:80 (Querying... ) (HTTP)
Local 192.168.1.64:49693: TIME-WAIT Remote 162.248.19.136:80 (Querying... ) (HTTP)
Local 192.168.1.64:49691: TIME-WAIT Remote 23.78.222.121:80 (Querying... ) (HTTP)
Local 192.168.1.64:49683: TIME-WAIT Remote 162.248.19.145:80 (Querying... ) (HTTP)
Local 192.168.1.64:49673: TIME-WAIT Remote 210.176.156.25:80 (Querying... ) (HTTP)
Local 192.168.1.64:49672: TIME-WAIT Remote 210.176.156.25:80 (Querying... ) (HTTP)
Local 192.168.1.64:49671: TIME-WAIT Remote 162.248.19.136:80 (Querying... ) (HTTP)
Local 192.168.1.64:49670: TIME-WAIT Remote 162.248.19.136:80 (Querying... ) (HTTP)
Local 192.168.1.64:49669: TIME-WAIT Remote 162.248.19.136:80 (Querying... ) (HTTP)
Local 192.168.1.64:49456: TIME-WAIT Remote 188.121.41.53:80 (Querying... ) (HTTP)
Local 192.168.1.64:49457: TIME-WAIT Remote 188.121.41.53:80 (Querying... ) (HTTP)
Local 192.168.1.64:49458: TIME-WAIT Remote 188.121.41.53:80 (Querying... ) (HTTP)
Local 192.168.1.64:49459: TIME-WAIT Remote 188.121.41.53:80 (Querying... ) (HTTP)
Local 192.168.1.64:49460: TIME-WAIT Remote 188.121.41.53:80 (Querying... ) (HTTP)
Local 192.168.1.64:49461: TIME-WAIT Remote 188.121.41.53:80 (Querying... ) (HTTP)
Local 192.168.1.64:49476: TIME-WAIT Remote 173.194.115.90:80 (Querying... ) (HTTP)
Local 192.168.1.64:49486: TIME-WAIT Remote 176.32.103.187:80 (Querying... ) (HTTP)
Local 192.168.1.64:49487: TIME-WAIT Remote 176.32.103.187:80 (Querying... ) (HTTP)
System Process
Local 0.0.0.0:445 (Windows shares): LISTEN
Local 0.0.0.0:5357: LISTEN
Local 192.168.1.64:139 (NetBIOS session service): LISTEN
wininit.exe (596)
Local 0.0.0.0:49152: LISTEN

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#8
transit

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Hello Pillpower2

 

yes Norton antivirus was paid just one for a year, was renuew about a week or two, from Norton site. what all this mean? 

 

Thanks

 

 

Transit.


Edited by transit, 16 May 2015 - 08:40 PM.

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#9
phillpower2

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Hello Transit,

 

Norton details acknowledged  :thumbsup:

 

Yours is not an isolated incident and a recent Windows update may be the cause, see thread here

 

Can I ask if you have a system restore point that is before May 12th 2015, to check;

 

  • Open System Restore by clicking the Start button 4f6cbd09-148c-4dd8-b1f2-48f232a2fd33_818. In the search box, type System Restore, and then, in the list of results, click System Restore.‍ 18abb370-ac1e-4b6b-b663-e028a75bf05b_48. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.


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#10
transit

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Hi, phillpower2

 

do you ask if I make a system restore point... if is that..  the answer is no... or not on my knowledge.  or you ask me to make a restore point before that date?...  if is the last of my question... is not another way to fix this without making a restore point?

 

Thank,

 

Transit.

 

Ps. the thread that you show me ..

I try to fix the same way that it show in the thread..

 

tool, advanced, reset, restart, but IE continue doing the same..

 

I using my laptop, I not home right now.. I going to check when I came back home and see if I have a restore point before may-12-15, and let  you know... I check in this computer and said that the computer make a restore point automatic,

 

thanks


Edited by transit, 16 May 2015 - 09:01 PM.

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#11
phillpower2

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Hi Transit,

 

Thanks for the update, hopefully you will have a restore point that resolves the issue.

 

Will look out for an update from you  :thumbsup:


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#12
transit

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Hi, Phillpower2

 

The computer said that the last restore point in it  was 5/13/15, So let me know what it can be done.

 

thanks

 

Transit

 

Ps. do you can tell me how to post a screen like the one of restore point. like to show you the date on it..  is that possible...

or like the screen of speccy that you show me ..

 

Thanks


Edited by transit, 17 May 2015 - 10:29 AM.

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#13
phillpower2

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Hello Transit,

 

To capture and post a screenshot;

 

Click on the ALT key + PRT SCR key..its on the top row..right hand side..now click on start...all programs...accessories...paint....left click in the white area ...press CTRL + V...click on file...click on save...save it to your desktop...name it something related to the screen your capturing... BE SURE TO SAVE IT AS A .JPG ...otherwise it may be to big to upload... then after typing in any response you have... click on browse...desktop...find the screenshot..select it and click on the upload button...then on the lower left...after it says upload successful...click on add reply like you normally would. 


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#14
transit

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Hi phillpower2

 

Thanks for all your help.  I will post the screen tomorrow..  when you have time please let me know what do about my problem..

 

thanks

 

Transit


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#15
transit

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Hi Phillpower2

 

I told you before that I just found one date 5/13/15, but now are more dates

 

let me know what is next

 

thanks

 

PS. In your structions said that I can upload, but I not see  any upload bottom in the post screen.  any way a attached the result.

 

thanks..

Attached Thumbnails

  • restore pic.jpg

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