I'm having trouble connecting to a public libraries wifi or my school's wifi with my laptop. I can connect to home just fine, any home in fact, but I just can't connect to any public places. I tried searching everywhere to shut off anything stopping the connection to a maybe unsafe connection, but even that's not working. I have the troubleshoot log in the attached files. Please Help!
Can't Connect to Public Library
Posted 14 May 2015 - 08:55 PM
Posted 15 May 2015 - 10:17 AM
When you are at these public locations, go ahead and uninstall your wireless driver then reboot. See if you can connect then. Windows will automatically reinstall the driver after the reboot.
Also you might have a firewall running? Have you tried to disable that and see if that is blocking the connnection??
If you are still having issues then I would like to see some information from your machine....
Step 1: Security Check
Download Security Check from here or here and save it to your Desktop.
- Double-click SecurityCheck.exe
- Follow the onscreen instructions inside of the black box.
- A Notepad document should open automatically called checkup.txt; please post the contents of that document
Step 2: MiniToolBox.
Please download [b]MINITOOLBOX and run it.
Checkmark following boxes:
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)
Click Go and post the result.
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