[PTDMCA]

I'm having trouble connecting to a public libraries wifi or my school's wifi with my laptop. I can connect to home just fine, any home in fact, but I just can't connect to any public places. I tried searching everywhere to shut off anything stopping the connection to a maybe unsafe connection, but even that's not working. I have the troubleshoot log in the attached files. Please Help!

Attached Files

•  diagnosis.txt   10.32KB   397 downloads

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When you are at these public locations, go ahead and uninstall your wireless driver then reboot. See if you can connect then. Windows will automatically reinstall the driver after the reboot.

 

Also you might have a firewall running? Have you tried to disable that and see if that is blocking the connnection??

 

If you are still having issues then I would like to see some information from your machine....

 

 

 

Step 1: Security Check

 

Download Security Check from here or here and save it to your Desktop.

• Double-click SecurityCheck.exe
• Follow the onscreen instructions inside of the black box.
• A Notepad document should open automatically called checkup.txt; please post the contents of that document

 

 

 Step 2: MiniToolBox.

 

 

Please download [b]MINITOOLBOX and run it.



Checkmark following boxes:


Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go and post the result.

[rockmilk]

When you are at these public locations, go ahead and uninstall your wireless driver then reboot. See if you can connect then. Windows will automatically reinstall the driver after the reboot.

 

Also you might have a firewall running? Have you tried to disable that and see if that is blocking the connnection??

 

If you are still having issues then I would like to see some information from your machine....

 

 

 

Step 1: Security Check

 

Download Security Check from here or here and save it to your Desktop.

• Double-click SecurityCheck.exe
• Follow the onscreen instructions inside of the black box.
• A Notepad document should open automatically called checkup.txt; please post the contents of that document

 

 

 Step 2: MiniToolBox.

 

 

Please download [b]MINITOOLBOX and run it.



Checkmark following boxes:


Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go and post the result.