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Network adaptor issues


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#16
zep516

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Hello,

Looks like we have got all the malware / adware.

How is the computer ? Feel free to run for a while and see. If connection issues persist we could consider resetting to router.
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#17
pottsy

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Thanks Zep, here's hoping I'll post tomorrow the result. Thanks immensely for your assistance, in a truely frustrating situation.
Oh & how do I remove the "sharon" part of the pc name...
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#18
zep516

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I don't think we can, unless you reinstall, I'll look into it.
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#19
pottsy

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Thanks Zep,laptop has been running fine all day


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#20
zep516

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Hello,

Lets start to clean up an last minute checks

Download Security Check by screen317 from Here or Here
Save it to your Desktop.
Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE: If SecurityCheck aborts and you get the following message: UNSUPPORTED OPERATING SYSTEM! ABORTED! try rebooting the system and then run SecurityCheck again.
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#21
pottsy

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 Results of screen317's Security Check version 1.001  
   x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Windows Defender                  
AVG AntiVirus Free Edition 2015   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:````````` 
 Adobe Reader XI  
````````Process Check: objlist.exe by Laurent````````  
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbam.exe  
 AVG avgwdsvc.exe 
 Malwarebytes Anti-Malware mbamscheduler.exe   
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C:  % 
````````````````````End of Log`````````````````````` 

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#22
zep516

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Looks good !

Time to remove all those tools I had you download and log files, clear restore points and create a new one.

Download DelFix by Xplode and save it to your desktop.
  • Run the tool by right click on the 51a5ce45263de-delfix.png icon and Run as administrator option.
  • Make sure that these ones are checked:
    • Remove disinfection tools
    • Purge system restore
    • Reset system settings
  • Push Run.
  • The program will run for a few seconds and display a notepad report.
    Paste it for my review.

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#23
pottsy

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# DelFix v1.010 - Logfile created 17/05/2015 at 20:44:28
# Updated 26/04/2015 by Xplode
# Username : SHARON - POTTSYS
# Operating System : Windows 8.1  (64 bits)
 
~ Removing disinfection tools ...
 
Deleted : C:\FRST
Deleted : C:\AdwCleaner
Deleted : C:\RegBackup
Deleted : C:\Users\SHARON\Downloads\FRST64.exe
Deleted : C:\Users\SHARON\Downloads\SecurityCheck (1).exe
Deleted : C:\Users\SHARON\Downloads\SecurityCheck.exe
Deleted : HKLM\SOFTWARE\AdwCleaner
 
~ Cleaning system restore ...
 
Deleted : RP #72 [Scheduled Checkpoint | 04/26/2015 14:48:29]
Deleted : RP #73 [Scheduled Checkpoint | 05/05/2015 03:59:16]
Deleted : RP #74 [Installed AVG 2015 | 05/12/2015 20:48:31]
Deleted : RP #76 [Restore Point Created by FRST | 05/16/2015 17:35:16]
 
New restore point created !
 
~ Resetting system settings ... OK
 
########## - EOF - ##########

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#24
zep516

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Looks good,

I'll close the topic now, Some tips for you. If you need this topic re-opened pm me..


You usually get infected because your security settings are too low.

Here are a number of recommendations that will help tighten them, and which will contribute to making you a less likely victim:

Safe Computing Practices please read Here

Thanks
Joe :)
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