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My Laptop is infected [Solved]


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#1
brina

brina

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Hello,

I am having issues with my laptop. I have Norton Internet Security and it has solved tracking cookies but say I am clean but my issues continue.

I believe that I have done this with either porn sites or torrent downloads. I'm new to torrents so I can certainly say I've learned my lesson.

 

The sites that may have caused this

xvideos

redtube

kickass

 

I use chrome. Once I open my internet it will let me pull up my first location. Once I click on any link of the page it will shoot me to an ad page. It pulls up the small text box that says are you sure you want to leave this page, No matter what I do it just keeps looping on that text box. I have to hold power to shut down and reboot. When it isn't causing internet issues my normal programs like microsoft word will be not responding. I also have issues with windows updates completing. The last windows update just sat on 4 of 14 for 6 hours. Can you please help?

 

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 16-05-2015 02
Ran by Ssbrina (administrator) on MYSHIT on 17-05-2015 16:51:28
Running from C:\Users\Ssbrina\Desktop
Loaded Profiles: Ssbrina (Available profiles: Ssbrina)
Platform: Windows 7 Home Premium Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 11 (Default browser: Chrome)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo...very-scan-tool/
 
==================== Processes (Whitelisted) =================
 
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
 
(AMD) C:\Windows\System32\atiesrxx.exe
(AMD) C:\Windows\System32\atieclxx.exe
(Apple Inc.) C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Symantec Corporation) C:\Program Files (x86)\PC Checkup\SymcPCCULaunchSvc.exe
(Symantec Corporation) C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.13.11\ccSvcHst.exe
(TOSHIBA Corporation) C:\Windows\System32\TODDSrv.exe
(TOSHIBA Corporation) C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVCM.EXE
(Symantec Corporation) C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.13.11\ccSvcHst.exe
(Microsoft Corporation) C:\Windows\System32\rundll32.exe
(ELAN Microelectronics Corp.) C:\Program Files\Elantech\ETDCtrl.exe
(TOSHIBA Corporation) C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe
(TOSHIBA Corporation) C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe
(TOSHIBA Corporation) C:\Program Files\TOSHIBA\BulletinBoard\TosNcCore.exe
(TOSHIBA Corporation) C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
(ELAN Microelectronics Corp.) C:\Program Files\Elantech\ETDCtrlHelper.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(Symantec Corporation) C:\Program Files (x86)\Norton Internet Security\Engine\21.7.0.11\nis.exe
(TOSHIBA Corporation) C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
(TOSHIBA Corporation) C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe
(Microsoft Corporation) C:\Program Files\Common Files\Microsoft Shared\ink\InputPersonalization.exe
(Symantec Corporation) C:\Program Files (x86)\Norton Internet Security\Engine\21.7.0.11\nis.exe
(Microsoft Corporation) C:\Windows\System32\rundll32.exe
(Microsoft Corporation) C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
(Microsoft Corporation) C:\Windows\Temp\E1366E84-41F3-4F8E-96C5-8CDA5A777891\DismHost.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Microsoft Corporation) C:\Windows\SysWOW64\cmd.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Internet Services\AppleChromeDAV.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe
(Google Inc.) C:\Program Files (x86)\Google\Update\Install\{FBEDECC2-78A0-418E-9D3E-F93F73ABC130}\GoogleUpdateSetup.exe
(Google Inc.) C:\Program Files (x86)\GUM2BE0.tmp\GoogleUpdate.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Microsoft Corporation) C:\Windows\System32\msiexec.exe
 
 
==================== Registry (Whitelisted) ==================
 
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
 
HKLM\...\Run: [] => [X]
HKLM\...\Run: [SmartAudio] => C:\Program Files\CONEXANT\SAII\SAIICpl.exe [316032 2010-12-14] (Conexant systems, Inc.)
HKLM\...\Run: [ETDCtrl] => C:\Program Files\Elantech\ETDCtrl.exe [2588456 2010-11-11] (ELAN Microelectronics Corp.)
HKLM\...\Run: [TPwrMain] => C:\Program Files\TOSHIBA\Power Saver\TPwrMain.EXE [590256 2011-05-17] (TOSHIBA Corporation)
HKLM\...\Run: [TCrdMain] => C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe [972672 2011-04-27] (TOSHIBA Corporation)
HKLM\...\Run: [TosVolRegulator] => C:\Program Files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe [24376 2009-11-11] (TOSHIBA Corporation)
HKLM\...\Run: [TosSENotify] => C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe [710560 2011-06-10] (TOSHIBA Corporation)
HKLM\...\Run: [TosNC] => C:\Program Files\Toshiba\BulletinBoard\TosNcCore.exe [597936 2011-07-27] (TOSHIBA Corporation)
HKLM\...\Run: [TosReelTimeMonitor] => C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe [38824 2011-06-28] (TOSHIBA Corporation)
HKU\S-1-5-21-2263386406-1058672211-821058088-1000\...\Run: [AdobeBridge] => [X]
HKU\S-1-5-21-2263386406-1058672211-821058088-1000\Control Panel\Desktop\\SCRNSAVE.EXE -> C:\windows\system32\Bubbles.scr [899584 2010-11-20] (Microsoft Corporation)
 
==================== Internet (Whitelisted) ====================
 
(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)
 
HKU\S-1-5-21-2263386406-1058672211-821058088-1000\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.toshiba.com/?cid=c001b2y
HKU\S-1-5-21-2263386406-1058672211-821058088-1000\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.toshiba.com/?cid=C001B2Y
SearchScopes: HKLM -> DefaultScope {{67A2568C-7A0A-4EED-AECC-B5405DE63B64}} URL = http://www.google.co...ng}&rlz=1I7TSNO
SearchScopes: HKLM -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKLM -> {{67A2568C-7A0A-4EED-AECC-B5405DE63B64}} URL = http://www.google.co...ng}&rlz=1I7TSNO
SearchScopes: HKLM-x32 -> DefaultScope {{67A2568C-7A0A-4EED-AECC-B5405DE63B64}} URL = http://www.google.co...ng}&rlz=1I7TSNO
SearchScopes: HKLM-x32 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKLM-x32 -> {{67A2568C-7A0A-4EED-AECC-B5405DE63B64}} URL = http://www.google.co...ng}&rlz=1I7TSNO
SearchScopes: HKU\S-1-5-21-2263386406-1058672211-821058088-1000 -> DefaultScope {5B9B9C89-BF1C-4AD6-A93C-4EB0CD7A5E07} URL = http://www.google.co...1I7TSNO_enUS469
SearchScopes: HKU\S-1-5-21-2263386406-1058672211-821058088-1000 -> {5B9B9C89-BF1C-4AD6-A93C-4EB0CD7A5E07} URL = http://www.google.co...1I7TSNO_enUS469
SearchScopes: HKU\S-1-5-21-2263386406-1058672211-821058088-1000 -> {{67A2568C-7A0A-4EED-AECC-B5405DE63B64}} URL = http://www.google.co...ng}&rlz=1I7TSNO
BHO: Norton Identity Protection -> {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} -> C:\Program Files (x86)\Norton Internet Security\Engine64\21.7.0.11\coIEPlg.dll [2015-03-05] (Symantec Corporation)
BHO: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2011-03-29] (Microsoft Corp.)
BHO: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll [2015-03-14] (Google Inc.)
BHO: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL [2013-03-06] (Microsoft Corporation)
BHO-x32: Norton Identity Protection -> {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} -> C:\Program Files (x86)\Norton Internet Security\Engine\21.7.0.11\coIEPlg.dll [2015-03-05] (Symantec Corporation)
BHO-x32: Norton Vulnerability Protection -> {6D53EC84-6AAE-4787-AEEE-F4628F01010C} -> C:\Program Files (x86)\Norton Internet Security\Engine\21.7.0.11\IPS\IPSBHO.DLL [2015-03-04] (Symantec Corporation)
BHO-x32: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2011-03-28] (Microsoft Corp.)
BHO-x32: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll [2015-03-14] (Google Inc.)
BHO-x32: Skype Browser Helper -> {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} -> C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll [2012-01-17] (Skype Technologies S.A.)
BHO-x32: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL [2013-03-06] (Microsoft Corporation)
BHO-x32: Java™ Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll [2011-10-30] (Sun Microsystems, Inc.)
Toolbar: HKLM - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine64\21.7.0.11\coIEPlg.dll [2015-03-05] (Symantec Corporation)
Toolbar: HKLM - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll [2015-03-14] (Google Inc.)
Toolbar: HKLM-x32 - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\21.7.0.11\coIEPlg.dll [2015-03-05] (Symantec Corporation)
Toolbar: HKLM-x32 - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll [2015-03-14] (Google Inc.)
Toolbar: HKU\S-1-5-21-2263386406-1058672211-821058088-1000 -> Google Toolbar - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll [2015-03-14] (Google Inc.)
Handler-x32: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll [2012-01-17] (Skype Technologies S.A.)
Tcpip\Parameters: [DhcpNameServer] 75.75.75.75 75.75.76.76
 
FireFox:
========
FF Plugin: @adobe.com/FlashPlayer -> C:\windows\system32\Macromed\Flash\NPSWF64_17_0_0_169.dll [2015-04-21] ()
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.40416.0\npctrl.dll [2015-04-16] ( Microsoft Corporation)
FF Plugin: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~1\MICROS~2\Office14\NPAUTHZ.DLL [2010-01-09] (Microsoft Corporation)
FF Plugin-x32: @adobe.com/FlashPlayer -> C:\windows\SysWOW64\Macromed\Flash\NPSWF32_17_0_0_169.dll [2015-04-21] ()
FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll [2014-10-30] ()
FF Plugin-x32: @java.com/JavaPlugin -> C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll [2011-10-30] (Sun Microsystems, Inc.)
FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.40416.0\npctrl.dll [2015-04-15] ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~2\MICROS~3\Office14\NPAUTHZ.DLL [2010-01-09] (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\PROGRA~2\MICROS~3\Office14\NPSPWRAP.DLL [2010-03-24] (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3502.0922 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll [2011-05-13] (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3538.0513 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll [2011-05-13] (Microsoft Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.27.5\npGoogleUpdate3.dll [2015-05-17] (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.27.5\npGoogleUpdate3.dll [2015-05-17] (Google Inc.)
FF Plugin-x32: @WildTangent.com/GamesAppPresenceDetector,Version=1.0 -> C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll [2012-10-12] ()
FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll [2014-12-03] (Adobe Systems Inc.)
FF Plugin HKU\S-1-5-21-2263386406-1058672211-821058088-1000: amazon.com/AmazonMP3DownloaderPlugin -> C:\Program Files (x86)\Amazon\MP3 Downloader\npAmazonMP3DownloaderPlugin10171.dll [2012-07-24] (Amazon.com, Inc.)
FF HKLM-x32\...\Firefox\Extensions: [{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}] - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_21.6.0.32\coFFPlgn
FF Extension: Norton Toolbar - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_21.6.0.32\coFFPlgn [2015-05-17]
 
Chrome: 
=======
CHR HomePage: Default -> hxxp://start.toshiba.com/?cid=C001B2Y
CHR Plugin: (Remoting Viewer) - internal-remoting-viewer
CHR Plugin: (Native Client) - C:\Program Files (x86)\Google\Chrome\Application\42.0.2311.135\ppGoogleNaClPluginChrome.dll No File
CHR Plugin: (Chrome PDF Viewer) - C:\Program Files (x86)\Google\Chrome\Application\42.0.2311.135\pdf.dll No File
CHR Plugin: (Shockwave Flash) - C:\Program Files (x86)\Google\Chrome\Application\42.0.2311.135\gcswf32.dll No File
CHR Plugin: (Shockwave Flash) - C:\windows\SysWOW64\Macromed\Flash\NPSWF32_11_2_202_235.dll No File
CHR Plugin: (Skype Toolbars) - C:\Users\Ssbrina\AppData\Local\Google\Chrome\User Data\Default\Extensions\lifbcibllhkdhoafpjfnlhfpfgnpldfl\5.9.0.9216_0\npSkypeChromePlugin.dll No File
CHR Plugin: (Norton Confidential) - C:\Users\Ssbrina\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk\2012.5.3.7_0\npcoplgn.dll No File
CHR Plugin: (Adobe Acrobat) - C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Browser\nppdf32.dll (Adobe Systems Inc.)
CHR Plugin: (Java Deployment Toolkit 6.0.250.6) - C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll (Sun Microsystems, Inc.)
CHR Plugin: (Java™ Platform SE 6 U25) - C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
CHR Plugin: (QuickTime Plug-in 7.7.1) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin.dll (Apple Inc.)
CHR Plugin: (QuickTime Plug-in 7.7.1) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin2.dll (Apple Inc.)
CHR Plugin: (QuickTime Plug-in 7.7.1) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin3.dll (Apple Inc.)
CHR Plugin: (QuickTime Plug-in 7.7.1) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin4.dll (Apple Inc.)
CHR Plugin: (QuickTime Plug-in 7.7.1) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin5.dll (Apple Inc.)
CHR Plugin: (QuickTime Plug-in 7.7.1) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin6.dll No File
CHR Plugin: (QuickTime Plug-in 7.7.1) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin7.dll No File
CHR Plugin: (Microsoft Office 2010) - C:\PROGRA~2\MICROS~3\Office14\NPAUTHZ.DLL (Microsoft Corporation)
CHR Plugin: (Microsoft Office 2010) - C:\PROGRA~2\MICROS~3\Office14\NPSPWRAP.DLL (Microsoft Corporation)
CHR Plugin: (AmazonMP3DownloaderPlugin) - C:\Program Files (x86)\Amazon\MP3 Downloader\npAmazonMP3DownloaderPlugin.dll No File
CHR Plugin: (Google Update) - C:\Program Files (x86)\Google\Update\1.3.21.111\npGoogleUpdate3.dll No File
CHR Plugin: (WildTangent Games App Presence Detector) - C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\1\NP_wtapp.dll No File
CHR Plugin: (Windows Live™ Photo Gallery) - C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
CHR Plugin: (Silverlight Plug-In) - c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrl.dll No File
CHR Profile: C:\Users\Ssbrina\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Bejeweled) - C:\Users\Ssbrina\AppData\Local\Google\Chrome\User Data\Default\Extensions\adpkifcfcacgmnggcbpbjbkdijciiigm [2012-03-12]
CHR Extension: (Ancient Map) - C:\Users\Ssbrina\AppData\Local\Google\Chrome\User Data\Default\Extensions\bjcjaemihddenoopkkhaamlcoliiiain [2013-06-05]
CHR Extension: (YouTube) - C:\Users\Ssbrina\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2012-11-15]
CHR Extension: (Add to Amazon Wish List) - C:\Users\Ssbrina\AppData\Local\Google\Chrome\User Data\Default\Extensions\ciagpekplgpbepdgggflgmahnjgiaced [2012-11-04]
CHR Extension: (Google Search) - C:\Users\Ssbrina\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2012-11-15]
CHR Extension: (iCloud Bookmarks) - C:\Users\Ssbrina\AppData\Local\Google\Chrome\User Data\Default\Extensions\fkepacicchenbjecpbpbclokcabebhah [2014-12-13]
CHR Extension: (Norton Identity Safe) - C:\Users\Ssbrina\AppData\Local\Google\Chrome\User Data\Default\Extensions\iikflkcanblccfahdhdonehdalibjnif [2014-10-26]
CHR Extension: (Shareaholic for Pinterest) - C:\Users\Ssbrina\AppData\Local\Google\Chrome\User Data\Default\Extensions\kfjkehmceppcpjoaoegdmffmkdhiegmc [2012-02-01]
CHR Extension: (Chrome Hotword Shared Module) - C:\Users\Ssbrina\AppData\Local\Google\Chrome\User Data\Default\Extensions\lccekmodgklaepjeofjdjpbminllajkg [2015-03-30]
CHR Extension: (Skype Click to Call) - C:\Users\Ssbrina\AppData\Local\Google\Chrome\User Data\Default\Extensions\lifbcibllhkdhoafpjfnlhfpfgnpldfl [2012-04-19]
CHR Extension: (iCloud Dashboard) - C:\Users\Ssbrina\AppData\Local\Google\Chrome\User Data\Default\Extensions\mgojgddhfhekopdpkocobommepgdeffb [2014-12-13]
CHR Extension: (Google Wallet) - C:\Users\Ssbrina\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2013-08-27]
CHR Extension: (Gmail) - C:\Users\Ssbrina\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2012-11-15]
CHR HKLM\...\Chrome\Extension: [iikflkcanblccfahdhdonehdalibjnif] - https://clients2.goo...ice/update2/crx
CHR HKLM\...\Chrome\Extension: [mkfokfffehpeedafpekjeddnmnjhmcmk] - C:\Program Files (x86)\Norton Internet Security\Engine\21.7.0.11\Exts\Chrome.crx [2015-04-09]
CHR HKLM-x32\...\Chrome\Extension: [iikflkcanblccfahdhdonehdalibjnif] - https://clients2.goo...ice/update2/crx
CHR HKLM-x32\...\Chrome\Extension: [lifbcibllhkdhoafpjfnlhfpfgnpldfl] - C:\Program Files (x86)\Skype\Toolbars\Skype for Chromium\skype_chrome_extension.crx [2012-01-17]
CHR HKLM-x32\...\Chrome\Extension: [mkfokfffehpeedafpekjeddnmnjhmcmk] - C:\Program Files (x86)\Norton Internet Security\Engine\21.7.0.11\Exts\Chrome.crx [2015-04-09]
 
==================== Services (Whitelisted) =================
 
(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)
 
R2 Apple Mobile Device Service; C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe [77128 2015-01-19] (Apple Inc.)
R2 NIS; C:\Program Files (x86)\Norton Internet Security\Engine\21.7.0.11\NIS.exe [276336 2015-03-07] (Symantec Corporation)
R2 Norton PC Checkup Application Launcher; C:\Program Files (x86)\PC Checkup\SymcPCCULaunchSvc.exe [132056 2012-11-15] (Symantec Corporation)
R2 PCCUJobMgr; C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.13.11\ccSvcHst.exe [126392 2011-07-19] (Symantec Corporation)
S3 rpcapd; C:\Program Files (x86)\WinPcap\rpcapd.exe [117264 2010-06-25] (CACE Technologies, Inc.)
S3 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [1011712 2013-05-27] (Microsoft Corporation)
 
==================== Drivers (Whitelisted) ====================
 
(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)
 
R3 BHDrvx64; C:\Program Files (x86)\Norton Internet Security\NortonData\21.6.0.32\Definitions\BASHDefs\20150501.001\BHDrvx64.sys [1639128 2015-05-01] (Symantec Corporation)
R3 ccSet_NIS; C:\Windows\system32\drivers\NISx64\1507000.00B\ccSetx64.sys [162392 2014-02-20] (Symantec Corporation)
R3 eeCtrl; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys [487216 2014-12-12] (Symantec Corporation)
R3 EraserUtilRebootDrv; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [142640 2014-12-12] (Symantec Corporation)
R3 IDSVia64; C:\Program Files (x86)\Norton Internet Security\NortonData\21.6.0.32\Definitions\IPSDefs\20150515.001\IDSvia64.sys [671448 2015-04-08] (Symantec Corporation)
R3 NAVENG; C:\Program Files (x86)\Norton Internet Security\NortonData\21.6.0.32\Definitions\VirusDefs\20150517.001\ENG64.SYS [129752 2015-04-30] (Symantec Corporation)
R3 NAVEX15; C:\Program Files (x86)\Norton Internet Security\NortonData\21.6.0.32\Definitions\VirusDefs\20150517.001\EX64.SYS [2137304 2015-04-30] (Symantec Corporation)
R2 NPF; C:\Windows\System32\drivers\npf.sys [35344 2010-06-25] (CACE Technologies, Inc.)
R3 SRTSP; C:\Windows\System32\Drivers\NISx64\1507000.00B\SRTSP64.SYS [876248 2014-08-25] (Symantec Corporation)
R3 SRTSPX; C:\Windows\system32\drivers\NISx64\1507000.00B\SRTSPX64.SYS [37592 2014-08-25] (Symantec Corporation)
R3 SymDS; C:\Windows\system32\drivers\NISx64\1507000.00B\SYMDS64.SYS [493656 2014-08-25] (Symantec Corporation)
R3 SymEFA; C:\Windows\system32\drivers\NISx64\1507000.00B\SYMEFA64.SYS [1148120 2014-08-25] (Symantec Corporation)
R3 SymEvent; C:\windows\system32\Drivers\SYMEVENT64x86.SYS [177752 2014-10-12] (Symantec Corporation)
R3 SymIRON; C:\Windows\system32\drivers\NISx64\1507000.00B\Ironx64.SYS [266968 2014-08-06] (Symantec Corporation)
R3 SymNetS; C:\Windows\System32\Drivers\NISx64\1507000.00B\SYMNETS.SYS [593112 2014-08-25] (Symantec Corporation)
 
==================== NetSvcs (Whitelisted) ===================
 
(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)
 
 
==================== One Month Created Files and Folders ========
 
(If an entry is included in the fixlist, the file\folder will be moved.)
 
2015-05-17 16:51 - 2015-05-17 16:53 - 00022931 _____ () C:\Users\Ssbrina\Desktop\FRST.txt
2015-05-17 16:48 - 2015-05-17 16:51 - 00000000 ____D () C:\FRST
2015-05-17 16:44 - 2015-05-17 16:44 - 02107392 _____ (Farbar) C:\Users\Ssbrina\Desktop\FRST64.exe
2015-05-17 16:34 - 2015-05-17 16:34 - 06420480 _____ () C:\Program Files (x86)\GUT2BF1.tmp
2015-05-17 16:34 - 2015-05-17 16:34 - 00000000 ____D () C:\Program Files (x86)\GUM2BE0.tmp
2015-05-14 19:29 - 2015-05-14 19:29 - 00000000 ____D () C:\f367569fbf91912ccb6ffca3
2015-05-14 19:28 - 2015-05-01 09:17 - 00124112 _____ (Microsoft Corporation) C:\windows\system32\PresentationCFFRasterizerNative_v0300.dll
2015-05-14 19:28 - 2015-05-01 09:16 - 00102608 _____ (Microsoft Corporation) C:\windows\SysWOW64\PresentationCFFRasterizerNative_v0300.dll
2015-05-14 17:26 - 2015-05-14 19:13 - 00000000 ____D () C:\Users\Ssbrina\AppData\Local\NPE
2015-05-10 03:18 - 2015-05-10 03:19 - 64471040 _____ () C:\Users\Ssbrina\Downloads\calibre-2.27.0.msi
2015-04-28 21:29 - 2015-04-28 21:29 - 00001764 _____ () C:\Users\Public\Desktop\iTunes.lnk
2015-04-28 21:29 - 2015-04-28 21:29 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\iTunes
2015-04-28 21:26 - 2015-04-28 21:28 - 00000000 ____D () C:\ProgramData\E1864A66-75E3-486a-BD95-D1B7D99A84A7
2015-04-28 21:26 - 2015-04-28 21:28 - 00000000 ____D () C:\Program Files\iTunes
2015-04-28 21:26 - 2015-04-28 21:26 - 00000000 ____D () C:\Program Files\iPod
2015-04-21 01:11 - 2015-03-17 01:22 - 05557696 _____ (Microsoft Corporation) C:\windows\system32\ntoskrnl.exe
2015-04-21 01:11 - 2015-03-17 01:22 - 00155576 _____ (Microsoft Corporation) C:\windows\system32\Drivers\ksecpkg.sys
2015-04-21 01:11 - 2015-03-17 01:22 - 00095672 _____ (Microsoft Corporation) C:\windows\system32\Drivers\ksecdd.sys
2015-04-21 01:11 - 2015-03-17 01:19 - 01727904 _____ (Microsoft Corporation) C:\windows\system32\ntdll.dll
2015-04-21 01:11 - 2015-03-17 01:17 - 00362496 _____ (Microsoft Corporation) C:\windows\system32\wow64win.dll
2015-04-21 01:11 - 2015-03-17 01:17 - 00243712 _____ (Microsoft Corporation) C:\windows\system32\wow64.dll
2015-04-21 01:11 - 2015-03-17 01:17 - 00013312 _____ (Microsoft Corporation) C:\windows\system32\wow64cpu.dll
2015-04-21 01:11 - 2015-03-17 01:16 - 01461760 _____ (Microsoft Corporation) C:\windows\system32\lsasrv.dll
2015-04-21 01:11 - 2015-03-17 01:16 - 01163264 _____ (Microsoft Corporation) C:\windows\system32\kernel32.dll
2015-04-21 01:11 - 2015-03-17 01:16 - 00728064 _____ (Microsoft Corporation) C:\windows\system32\kerberos.dll
2015-04-21 01:11 - 2015-03-17 01:16 - 00503808 _____ (Microsoft Corporation) C:\windows\system32\srcore.dll
2015-04-21 01:11 - 2015-03-17 01:16 - 00424448 _____ (Microsoft Corporation) C:\windows\system32\KernelBase.dll
2015-04-21 01:11 - 2015-03-17 01:16 - 00341504 _____ (Microsoft Corporation) C:\windows\system32\schannel.dll
2015-04-21 01:11 - 2015-03-17 01:16 - 00314880 _____ (Microsoft Corporation) C:\windows\system32\msv1_0.dll
2015-04-21 01:11 - 2015-03-17 01:16 - 00309760 _____ (Microsoft Corporation) C:\windows\system32\ncrypt.dll
2015-04-21 01:11 - 2015-03-17 01:16 - 00296960 _____ (Microsoft Corporation) C:\windows\system32\rstrui.exe
2015-04-21 01:11 - 2015-03-17 01:16 - 00215040 _____ (Microsoft Corporation) C:\windows\system32\winsrv.dll
2015-04-21 01:11 - 2015-03-17 01:16 - 00210944 _____ (Microsoft Corporation) C:\windows\system32\wdigest.dll
2015-04-21 01:11 - 2015-03-17 01:16 - 00136192 _____ (Microsoft Corporation) C:\windows\system32\sspicli.dll
2015-04-21 01:11 - 2015-03-17 01:16 - 00112640 _____ (Microsoft Corporation) C:\windows\system32\smss.exe
2015-04-21 01:11 - 2015-03-17 01:16 - 00086528 _____ (Microsoft Corporation) C:\windows\system32\TSpkg.dll
2015-04-21 01:11 - 2015-03-17 01:16 - 00050176 _____ (Microsoft Corporation) C:\windows\system32\srclient.dll
2015-04-21 01:11 - 2015-03-17 01:16 - 00043520 _____ (Microsoft Corporation) C:\windows\system32\csrsrv.dll
2015-04-21 01:11 - 2015-03-17 01:16 - 00029184 _____ (Microsoft Corporation) C:\windows\system32\sspisrv.dll
2015-04-21 01:11 - 2015-03-17 01:16 - 00028160 _____ (Microsoft Corporation) C:\windows\system32\secur32.dll
2015-04-21 01:11 - 2015-03-17 01:16 - 00022016 _____ (Microsoft Corporation) C:\windows\system32\credssp.dll
2015-04-21 01:11 - 2015-03-17 01:16 - 00016384 _____ (Microsoft Corporation) C:\windows\system32\ntvdm64.dll
2015-04-21 01:11 - 2015-03-17 01:15 - 00338432 _____ (Microsoft Corporation) C:\windows\system32\conhost.exe
2015-04-21 01:11 - 2015-03-17 01:15 - 00064000 _____ (Microsoft Corporation) C:\windows\system32\auditpol.exe
2015-04-21 01:11 - 2015-03-17 01:15 - 00031232 _____ (Microsoft Corporation) C:\windows\system32\lsass.exe
2015-04-21 01:11 - 2015-03-17 01:13 - 00146432 _____ (Microsoft Corporation) C:\windows\system32\msaudite.dll
2015-04-21 01:11 - 2015-03-17 01:13 - 00060416 _____ (Microsoft Corporation) C:\windows\system32\msobjs.dll
2015-04-21 01:11 - 2015-03-17 01:11 - 00686080 _____ (Microsoft Corporation) C:\windows\system32\adtschema.dll
2015-04-21 01:11 - 2015-03-17 01:11 - 00006656 _____ (Microsoft Corporation) C:\windows\system32\apisetschema.dll
2015-04-21 01:11 - 2015-03-17 01:11 - 00006144 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-security-base-l1-1-0.dll
2015-04-21 01:11 - 2015-03-17 01:11 - 00005120 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-file-l1-1-0.dll
2015-04-21 01:11 - 2015-03-17 01:11 - 00004608 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-threadpool-l1-1-0.dll
2015-04-21 01:11 - 2015-03-17 01:11 - 00004608 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-processthreads-l1-1-0.dll
2015-04-21 01:11 - 2015-03-17 01:11 - 00004096 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-sysinfo-l1-1-0.dll
2015-04-21 01:11 - 2015-03-17 01:11 - 00004096 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-synch-l1-1-0.dll
2015-04-21 01:11 - 2015-03-17 01:11 - 00004096 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-localregistry-l1-1-0.dll
2015-04-21 01:11 - 2015-03-17 01:11 - 00004096 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-localization-l1-1-0.dll
2015-04-21 01:11 - 2015-03-17 01:11 - 00003584 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-rtlsupport-l1-1-0.dll
2015-04-21 01:11 - 2015-03-17 01:11 - 00003584 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-processenvironment-l1-1-0.dll
2015-04-21 01:11 - 2015-03-17 01:11 - 00003584 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-namedpipe-l1-1-0.dll
2015-04-21 01:11 - 2015-03-17 01:11 - 00003584 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-misc-l1-1-0.dll
2015-04-21 01:11 - 2015-03-17 01:11 - 00003584 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-memory-l1-1-0.dll
2015-04-21 01:11 - 2015-03-17 01:11 - 00003584 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-libraryloader-l1-1-0.dll
2015-04-21 01:11 - 2015-03-17 01:11 - 00003584 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-heap-l1-1-0.dll
2015-04-21 01:11 - 2015-03-17 01:11 - 00003072 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-xstate-l1-1-0.dll
2015-04-21 01:11 - 2015-03-17 01:11 - 00003072 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-util-l1-1-0.dll
2015-04-21 01:11 - 2015-03-17 01:11 - 00003072 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-string-l1-1-0.dll
2015-04-21 01:11 - 2015-03-17 01:11 - 00003072 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-profile-l1-1-0.dll
2015-04-21 01:11 - 2015-03-17 01:11 - 00003072 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-io-l1-1-0.dll
2015-04-21 01:11 - 2015-03-17 01:11 - 00003072 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-interlocked-l1-1-0.dll
2015-04-21 01:11 - 2015-03-17 01:11 - 00003072 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-handle-l1-1-0.dll
2015-04-21 01:11 - 2015-03-17 01:11 - 00003072 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-fibers-l1-1-0.dll
2015-04-21 01:11 - 2015-03-17 01:11 - 00003072 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-errorhandling-l1-1-0.dll
2015-04-21 01:11 - 2015-03-17 01:11 - 00003072 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-delayload-l1-1-0.dll
2015-04-21 01:11 - 2015-03-17 01:11 - 00003072 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-debug-l1-1-0.dll
2015-04-21 01:11 - 2015-03-17 01:11 - 00003072 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-datetime-l1-1-0.dll
2015-04-21 01:11 - 2015-03-17 01:11 - 00003072 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-console-l1-1-0.dll
2015-04-21 01:11 - 2015-03-17 01:01 - 03976632 _____ (Microsoft Corporation) C:\windows\SysWOW64\ntkrnlpa.exe
2015-04-21 01:11 - 2015-03-17 01:01 - 03920824 _____ (Microsoft Corporation) C:\windows\SysWOW64\ntoskrnl.exe
2015-04-21 01:11 - 2015-03-17 00:59 - 01309696 _____ (Microsoft Corporation) C:\windows\SysWOW64\ntdll.dll
2015-04-21 01:11 - 2015-03-17 00:57 - 00550912 _____ (Microsoft Corporation) C:\windows\SysWOW64\kerberos.dll
2015-04-21 01:11 - 2015-03-17 00:57 - 00259584 _____ (Microsoft Corporation) C:\windows\SysWOW64\msv1_0.dll
2015-04-21 01:11 - 2015-03-17 00:57 - 00248832 _____ (Microsoft Corporation) C:\windows\SysWOW64\schannel.dll
2015-04-21 01:11 - 2015-03-17 00:57 - 00221184 _____ (Microsoft Corporation) C:\windows\SysWOW64\ncrypt.dll
2015-04-21 01:11 - 2015-03-17 00:57 - 00172032 _____ (Microsoft Corporation) C:\windows\SysWOW64\wdigest.dll
2015-04-21 01:11 - 2015-03-17 00:57 - 00065536 _____ (Microsoft Corporation) C:\windows\SysWOW64\TSpkg.dll
2015-04-21 01:11 - 2015-03-17 00:57 - 00043008 _____ (Microsoft Corporation) C:\windows\SysWOW64\srclient.dll
2015-04-21 01:11 - 2015-03-17 00:57 - 00022016 _____ (Microsoft Corporation) C:\windows\SysWOW64\secur32.dll
2015-04-21 01:11 - 2015-03-17 00:57 - 00014336 _____ (Microsoft Corporation) C:\windows\SysWOW64\ntvdm64.dll
2015-04-21 01:11 - 2015-03-17 00:56 - 01114112 _____ (Microsoft Corporation) C:\windows\SysWOW64\kernel32.dll
2015-04-21 01:11 - 2015-03-17 00:56 - 00274944 _____ (Microsoft Corporation) C:\windows\SysWOW64\KernelBase.dll
2015-04-21 01:11 - 2015-03-17 00:56 - 00096768 _____ (Microsoft Corporation) C:\windows\SysWOW64\sspicli.dll
2015-04-21 01:11 - 2015-03-17 00:56 - 00050176 _____ (Microsoft Corporation) C:\windows\SysWOW64\auditpol.exe
2015-04-21 01:11 - 2015-03-17 00:56 - 00025600 _____ (Microsoft Corporation) C:\windows\SysWOW64\setup16.exe
2015-04-21 01:11 - 2015-03-17 00:56 - 00017408 _____ (Microsoft Corporation) C:\windows\SysWOW64\credssp.dll
2015-04-21 01:11 - 2015-03-17 00:56 - 00005120 _____ (Microsoft Corporation) C:\windows\SysWOW64\wow32.dll
2015-04-21 01:11 - 2015-03-17 00:53 - 00146432 _____ (Microsoft Corporation) C:\windows\SysWOW64\msaudite.dll
2015-04-21 01:11 - 2015-03-17 00:53 - 00060416 _____ (Microsoft Corporation) C:\windows\SysWOW64\msobjs.dll
2015-04-21 01:11 - 2015-03-17 00:50 - 00686080 _____ (Microsoft Corporation) C:\windows\SysWOW64\adtschema.dll
2015-04-21 01:11 - 2015-03-17 00:50 - 00006656 _____ (Microsoft Corporation) C:\windows\SysWOW64\apisetschema.dll
2015-04-21 01:11 - 2015-03-17 00:50 - 00005120 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-file-l1-1-0.dll
2015-04-21 01:11 - 2015-03-17 00:50 - 00004608 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-processthreads-l1-1-0.dll
2015-04-21 01:11 - 2015-03-17 00:50 - 00004096 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-sysinfo-l1-1-0.dll
2015-04-21 01:11 - 2015-03-17 00:50 - 00004096 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-synch-l1-1-0.dll
2015-04-21 01:11 - 2015-03-17 00:50 - 00004096 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-misc-l1-1-0.dll
2015-04-21 01:11 - 2015-03-17 00:50 - 00004096 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-localregistry-l1-1-0.dll
2015-04-21 01:11 - 2015-03-17 00:50 - 00004096 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-localization-l1-1-0.dll
2015-04-21 01:11 - 2015-03-17 00:50 - 00003584 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-processenvironment-l1-1-0.dll
2015-04-21 01:11 - 2015-03-17 00:50 - 00003584 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-namedpipe-l1-1-0.dll
2015-04-21 01:11 - 2015-03-17 00:50 - 00003584 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-memory-l1-1-0.dll
2015-04-21 01:11 - 2015-03-17 00:50 - 00003584 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-libraryloader-l1-1-0.dll
2015-04-21 01:11 - 2015-03-17 00:50 - 00003584 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-interlocked-l1-1-0.dll
2015-04-21 01:11 - 2015-03-17 00:50 - 00003584 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-heap-l1-1-0.dll
2015-04-21 01:11 - 2015-03-17 00:50 - 00003072 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-string-l1-1-0.dll
2015-04-21 01:11 - 2015-03-17 00:50 - 00003072 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-rtlsupport-l1-1-0.dll
2015-04-21 01:11 - 2015-03-17 00:50 - 00003072 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-profile-l1-1-0.dll
2015-04-21 01:11 - 2015-03-17 00:50 - 00003072 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-io-l1-1-0.dll
2015-04-21 01:11 - 2015-03-17 00:50 - 00003072 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-handle-l1-1-0.dll
2015-04-21 01:11 - 2015-03-17 00:50 - 00003072 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-fibers-l1-1-0.dll
2015-04-21 01:11 - 2015-03-17 00:50 - 00003072 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-errorhandling-l1-1-0.dll
2015-04-21 01:11 - 2015-03-17 00:50 - 00003072 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-delayload-l1-1-0.dll
2015-04-21 01:11 - 2015-03-17 00:50 - 00003072 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-debug-l1-1-0.dll
2015-04-21 01:11 - 2015-03-17 00:50 - 00003072 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-datetime-l1-1-0.dll
2015-04-21 01:11 - 2015-03-17 00:50 - 00003072 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-console-l1-1-0.dll
2015-04-21 01:11 - 2015-03-16 23:45 - 00007680 _____ (Microsoft Corporation) C:\windows\SysWOW64\instnm.exe
2015-04-21 01:11 - 2015-03-16 23:45 - 00002048 _____ (Microsoft Corporation) C:\windows\SysWOW64\user.exe
2015-04-21 01:11 - 2015-03-16 23:43 - 00006144 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-security-base-l1-1-0.dll
2015-04-21 01:11 - 2015-03-16 23:43 - 00004608 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-threadpool-l1-1-0.dll
2015-04-21 01:11 - 2015-03-16 23:43 - 00003584 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-xstate-l1-1-0.dll
2015-04-21 01:11 - 2015-03-16 23:43 - 00003072 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-util-l1-1-0.dll
2015-04-19 01:09 - 2015-03-24 23:24 - 03298816 _____ (Microsoft Corporation) C:\windows\system32\wucltux.dll
2015-04-19 01:09 - 2015-03-24 23:24 - 02553856 _____ (Microsoft Corporation) C:\windows\system32\wuaueng.dll
2015-04-19 01:09 - 2015-03-24 23:24 - 00696320 _____ (Microsoft Corporation) C:\windows\system32\wuapi.dll
2015-04-19 01:09 - 2015-03-24 23:24 - 00191488 _____ (Microsoft Corporation) C:\windows\system32\wuwebv.dll
2015-04-19 01:09 - 2015-03-24 23:24 - 00098304 _____ (Microsoft Corporation) C:\windows\system32\wudriver.dll
2015-04-19 01:09 - 2015-03-24 23:24 - 00060416 _____ (Microsoft Corporation) C:\windows\system32\WinSetupUI.dll
2015-04-19 01:09 - 2015-03-24 23:24 - 00037376 _____ (Microsoft Corporation) C:\windows\system32\wups2.dll
2015-04-19 01:09 - 2015-03-24 23:24 - 00035328 _____ (Microsoft Corporation) C:\windows\system32\wups.dll
2015-04-19 01:09 - 2015-03-24 23:23 - 00135168 _____ (Microsoft Corporation) C:\windows\system32\wuauclt.exe
2015-04-19 01:09 - 2015-03-24 23:23 - 00036864 _____ (Microsoft Corporation) C:\windows\system32\wuapp.exe
2015-04-19 01:09 - 2015-03-24 23:23 - 00012288 _____ (Microsoft Corporation) C:\windows\system32\wu.upgrade.ps.dll
2015-04-19 01:09 - 2015-03-24 23:00 - 00566784 _____ (Microsoft Corporation) C:\windows\SysWOW64\wuapi.dll
2015-04-19 01:09 - 2015-03-24 23:00 - 00173056 _____ (Microsoft Corporation) C:\windows\SysWOW64\wuwebv.dll
2015-04-19 01:09 - 2015-03-24 23:00 - 00092672 _____ (Microsoft Corporation) C:\windows\SysWOW64\wudriver.dll
2015-04-19 01:09 - 2015-03-24 23:00 - 00033792 _____ (Microsoft Corporation) C:\windows\SysWOW64\wuapp.exe
2015-04-19 01:09 - 2015-03-24 23:00 - 00029696 _____ (Microsoft Corporation) C:\windows\SysWOW64\wups.dll
2015-04-19 01:09 - 2015-03-22 23:25 - 00769536 _____ (Microsoft Corporation) C:\windows\system32\invagent.dll
2015-04-19 01:09 - 2015-03-22 23:25 - 00726528 _____ (Microsoft Corporation) C:\windows\system32\generaltel.dll
2015-04-19 01:09 - 2015-03-22 23:24 - 00957952 _____ (Microsoft Corporation) C:\windows\system32\appraiser.dll
2015-04-19 01:09 - 2015-03-22 23:24 - 00419840 _____ (Microsoft Corporation) C:\windows\system32\devinv.dll
2015-04-19 01:09 - 2015-03-22 23:24 - 00227328 _____ (Microsoft Corporation) C:\windows\system32\aepdu.dll
2015-04-19 01:09 - 2015-03-22 23:24 - 00192000 _____ (Microsoft Corporation) C:\windows\system32\aepic.dll
2015-04-19 01:09 - 2015-03-22 23:24 - 00030720 _____ (Microsoft Corporation) C:\windows\system32\acmigration.dll
2015-04-19 01:09 - 2015-03-22 23:17 - 01111552 _____ (Microsoft Corporation) C:\windows\system32\aeinv.dll
2015-04-19 01:09 - 2015-03-09 23:25 - 01882624 _____ (Microsoft Corporation) C:\windows\system32\msxml3.dll
2015-04-19 01:09 - 2015-03-09 23:21 - 00002048 _____ (Microsoft Corporation) C:\windows\system32\msxml3r.dll
2015-04-19 01:09 - 2015-03-09 23:08 - 01237504 _____ (Microsoft Corporation) C:\windows\SysWOW64\msxml3.dll
2015-04-19 01:09 - 2015-03-09 23:05 - 00002048 _____ (Microsoft Corporation) C:\windows\SysWOW64\msxml3r.dll
2015-04-19 01:09 - 2015-03-05 01:12 - 00404480 _____ (Microsoft Corporation) C:\windows\system32\gdi32.dll
2015-04-19 01:09 - 2015-03-05 00:05 - 00311808 _____ (Microsoft Corporation) C:\windows\SysWOW64\gdi32.dll
2015-04-19 01:05 - 2015-04-01 20:17 - 00389808 _____ (Microsoft Corporation) C:\windows\system32\iedkcs32.dll
2015-04-19 01:05 - 2015-04-01 19:49 - 00342704 _____ (Microsoft Corporation) C:\windows\SysWOW64\iedkcs32.dll
2015-04-19 01:05 - 2015-03-13 00:25 - 02724864 _____ (Microsoft Corporation) C:\windows\system32\mshtml.tlb
2015-04-19 01:05 - 2015-03-13 00:25 - 00004096 _____ (Microsoft Corporation) C:\windows\system32\ieetwcollectorres.dll
2015-04-19 01:05 - 2015-03-13 00:09 - 00066560 _____ (Microsoft Corporation) C:\windows\system32\iesetup.dll
2015-04-19 01:05 - 2015-03-13 00:08 - 00048640 _____ (Microsoft Corporation) C:\windows\system32\ieetwproxystub.dll
2015-04-19 01:05 - 2015-03-13 00:07 - 02886144 _____ (Microsoft Corporation) C:\windows\system32\iertutil.dll
2015-04-19 01:05 - 2015-03-13 00:00 - 00054784 _____ (Microsoft Corporation) C:\windows\system32\jsproxy.dll
2015-04-19 01:05 - 2015-03-12 23:59 - 00034304 _____ (Microsoft Corporation) C:\windows\system32\iernonce.dll
2015-04-19 01:05 - 2015-03-12 23:55 - 00633856 _____ (Microsoft Corporation) C:\windows\system32\ieui.dll
2015-04-19 01:05 - 2015-03-12 23:54 - 00144384 _____ (Microsoft Corporation) C:\windows\system32\ieUnatt.exe
2015-04-19 01:05 - 2015-03-12 23:54 - 00114688 _____ (Microsoft Corporation) C:\windows\system32\ieetwcollector.exe
2015-04-19 01:05 - 2015-03-12 23:53 - 00814080 _____ (Microsoft Corporation) C:\windows\system32\jscript9diag.dll
2015-04-19 01:05 - 2015-03-12 23:44 - 00968704 _____ (Microsoft Corporation) C:\windows\system32\MsSpellCheckingFacility.exe
2015-04-19 01:05 - 2015-03-12 23:42 - 19695616 _____ (Microsoft Corporation) C:\windows\SysWOW64\mshtml.dll
2015-04-19 01:05 - 2015-03-12 23:42 - 02724864 _____ (Microsoft Corporation) C:\windows\SysWOW64\mshtml.tlb
2015-04-19 01:05 - 2015-03-12 23:40 - 00490496 _____ (Microsoft Corporation) C:\windows\system32\dxtmsft.dll
2015-04-19 01:05 - 2015-03-12 23:32 - 00077824 _____ (Microsoft Corporation) C:\windows\system32\JavaScriptCollectionAgent.dll
2015-04-19 01:05 - 2015-03-12 23:28 - 00503296 _____ (Microsoft Corporation) C:\windows\SysWOW64\vbscript.dll
2015-04-19 01:05 - 2015-03-12 23:28 - 00062464 _____ (Microsoft Corporation) C:\windows\SysWOW64\iesetup.dll
2015-04-19 01:05 - 2015-03-12 23:27 - 00340992 _____ (Microsoft Corporation) C:\windows\SysWOW64\html.iec
2015-04-19 01:05 - 2015-03-12 23:27 - 00047616 _____ (Microsoft Corporation) C:\windows\SysWOW64\ieetwproxystub.dll
2015-04-19 01:05 - 2015-03-12 23:26 - 00092160 _____ (Microsoft Corporation) C:\windows\system32\mshtmled.dll
2015-04-19 01:05 - 2015-03-12 23:26 - 00064000 _____ (Microsoft Corporation) C:\windows\SysWOW64\MshtmlDac.dll
2015-04-19 01:05 - 2015-03-12 23:23 - 00316928 _____ (Microsoft Corporation) C:\windows\system32\dxtrans.dll
2015-04-19 01:05 - 2015-03-12 23:22 - 02278400 _____ (Microsoft Corporation) C:\windows\SysWOW64\iertutil.dll
2015-04-19 01:05 - 2015-03-12 23:20 - 00047104 _____ (Microsoft Corporation) C:\windows\SysWOW64\jsproxy.dll
2015-04-19 01:05 - 2015-03-12 23:20 - 00030720 _____ (Microsoft Corporation) C:\windows\SysWOW64\iernonce.dll
2015-04-19 01:05 - 2015-03-12 23:17 - 00478208 _____ (Microsoft Corporation) C:\windows\SysWOW64\ieui.dll
2015-04-19 01:05 - 2015-03-12 23:16 - 00115712 _____ (Microsoft Corporation) C:\windows\SysWOW64\ieUnatt.exe
2015-04-19 01:05 - 2015-03-12 23:15 - 00620032 _____ (Microsoft Corporation) C:\windows\SysWOW64\jscript9diag.dll
2015-04-19 01:05 - 2015-03-12 23:08 - 00720384 _____ (Microsoft Corporation) C:\windows\system32\ie4uinit.exe
2015-04-19 01:05 - 2015-03-12 23:07 - 00801280 _____ (Microsoft Corporation) C:\windows\system32\msfeeds.dll
2015-04-19 01:05 - 2015-03-12 23:06 - 00418304 _____ (Microsoft Corporation) C:\windows\SysWOW64\dxtmsft.dll
2015-04-19 01:05 - 2015-03-12 23:05 - 02125824 _____ (Microsoft Corporation) C:\windows\system32\inetcpl.cpl
2015-04-19 01:05 - 2015-03-12 23:05 - 01359360 _____ (Microsoft Corporation) C:\windows\system32\mshtmlmedia.dll
2015-04-19 01:05 - 2015-03-12 23:01 - 00060416 _____ (Microsoft Corporation) C:\windows\SysWOW64\JavaScriptCollectionAgent.dll
2015-04-19 01:05 - 2015-03-12 23:00 - 14397440 _____ (Microsoft Corporation) C:\windows\system32\ieframe.dll
2015-04-19 01:05 - 2015-03-12 22:57 - 00168960 _____ (Microsoft Corporation) C:\windows\SysWOW64\msrating.dll
2015-04-19 01:05 - 2015-03-12 22:56 - 00076288 _____ (Microsoft Corporation) C:\windows\SysWOW64\mshtmled.dll
2015-04-19 01:05 - 2015-03-12 22:54 - 00285696 _____ (Microsoft Corporation) C:\windows\SysWOW64\dxtrans.dll
2015-04-19 01:05 - 2015-03-12 22:49 - 04305408 _____ (Microsoft Corporation) C:\windows\SysWOW64\jscript9.dll
2015-04-19 01:05 - 2015-03-12 22:44 - 00689152 _____ (Microsoft Corporation) C:\windows\SysWOW64\msfeeds.dll
2015-04-19 01:05 - 2015-03-12 22:43 - 02052608 _____ (Microsoft Corporation) C:\windows\SysWOW64\inetcpl.cpl
2015-04-19 01:05 - 2015-03-12 22:42 - 01155072 _____ (Microsoft Corporation) C:\windows\SysWOW64\mshtmlmedia.dll
2015-04-19 01:05 - 2015-03-12 22:34 - 12825600 _____ (Microsoft Corporation) C:\windows\SysWOW64\ieframe.dll
2015-04-19 01:05 - 2015-03-12 22:33 - 01548288 _____ (Microsoft Corporation) C:\windows\system32\urlmon.dll
2015-04-19 01:05 - 2015-03-12 22:22 - 00800768 _____ (Microsoft Corporation) C:\windows\system32\ieapfltr.dll
2015-04-19 01:05 - 2015-03-12 22:20 - 01888256 _____ (Microsoft Corporation) C:\windows\SysWOW64\wininet.dll
2015-04-19 01:05 - 2015-03-12 22:16 - 01311232 _____ (Microsoft Corporation) C:\windows\SysWOW64\urlmon.dll
2015-04-19 01:05 - 2015-03-12 22:14 - 00710144 _____ (Microsoft Corporation) C:\windows\SysWOW64\ieapfltr.dll
2015-04-19 01:05 - 2015-02-24 23:18 - 00754688 _____ (Microsoft Corporation) C:\windows\system32\Drivers\http.sys
2015-04-19 01:04 - 2015-03-13 00:32 - 24980480 _____ (Microsoft Corporation) C:\windows\system32\mshtml.dll
2015-04-19 01:04 - 2015-03-13 00:08 - 00584192 _____ (Microsoft Corporation) C:\windows\system32\vbscript.dll
2015-04-19 01:04 - 2015-03-13 00:08 - 00417280 _____ (Microsoft Corporation) C:\windows\system32\html.iec
2015-04-19 01:04 - 2015-03-13 00:06 - 00088064 _____ (Microsoft Corporation) C:\windows\system32\MshtmlDac.dll
2015-04-19 01:04 - 2015-03-12 23:50 - 06025216 _____ (Microsoft Corporation) C:\windows\system32\jscript9.dll
2015-04-19 01:04 - 2015-03-12 23:27 - 00199680 _____ (Microsoft Corporation) C:\windows\system32\msrating.dll
2015-04-19 01:04 - 2015-03-12 22:45 - 02358784 _____ (Microsoft Corporation) C:\windows\system32\wininet.dll
2015-04-19 01:00 - 2015-03-04 00:55 - 00367552 _____ (Microsoft Corporation) C:\windows\system32\clfs.sys
2015-04-19 01:00 - 2015-03-04 00:41 - 00079360 _____ (Microsoft Corporation) C:\windows\system32\clfsw32.dll
2015-04-19 01:00 - 2015-03-04 00:10 - 00058880 _____ (Microsoft Corporation) C:\windows\SysWOW64\clfsw32.dll
2015-04-19 00:08 - 2015-04-19 00:08 - 00000000 ____D () C:\windows\System32\Tasks\Norton Internet Security
 
==================== One Month Modified Files and Folders =======
 
(If an entry is included in the fixlist, the file\folder will be moved.)
 
2015-05-17 16:50 - 2011-12-26 11:33 - 00003894 _____ () C:\windows\System32\Tasks\GoogleUpdateTaskMachineUA
2015-05-17 16:50 - 2011-12-26 11:33 - 00003642 _____ () C:\windows\System32\Tasks\GoogleUpdateTaskMachineCore
2015-05-17 16:50 - 2011-12-26 11:33 - 00000898 _____ () C:\windows\Tasks\GoogleUpdateTaskMachineUA.job
2015-05-17 16:50 - 2011-12-26 11:33 - 00000894 _____ () C:\windows\Tasks\GoogleUpdateTaskMachineCore.job
2015-05-17 16:50 - 2011-12-26 10:28 - 01413127 _____ () C:\windows\WindowsUpdate.log
2015-05-17 16:49 - 2009-07-14 00:45 - 00024608 ____H () C:\windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2015-05-17 16:49 - 2009-07-14 00:45 - 00024608 ____H () C:\windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2015-05-17 16:43 - 2012-02-01 15:27 - 00000000 ____D () C:\ProgramData\Microsoft Help
2015-05-17 16:28 - 2012-02-01 15:19 - 00000000 ____D () C:\Users\Ssbrina\Documents\Book Place
2015-05-17 16:19 - 2012-04-01 20:53 - 00000830 _____ () C:\windows\Tasks\Adobe Flash Player Updater.job
2015-05-17 16:13 - 2009-07-14 01:08 - 00000006 ____H () C:\windows\Tasks\SA.DAT
2015-05-17 16:13 - 2009-07-14 00:51 - 00083378 _____ () C:\windows\setupact.log
2015-05-14 23:18 - 2013-03-13 01:43 - 00000000 ____D () C:\Program Files\Microsoft Silverlight
2015-05-14 23:18 - 2013-03-13 01:43 - 00000000 ____D () C:\Program Files (x86)\Microsoft Silverlight
2015-05-14 23:01 - 2012-08-13 14:37 - 00000260 _____ () C:\windows\Tasks\HP Photo Creations Messager.job
2015-05-14 19:27 - 2013-03-13 01:46 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Silverlight
2015-05-14 19:15 - 2014-12-29 23:01 - 00000000 ____D () C:\Users\Ssbrina\Downloads\books
2015-05-14 17:27 - 2011-12-26 11:25 - 00000000 ____D () C:\ProgramData\Norton
2015-05-14 15:57 - 2012-04-18 01:51 - 00000000 ____D () C:\Users\Ssbrina\AppData\Local\CrashDumps
2015-05-14 15:55 - 2010-11-20 23:47 - 00201532 _____ () C:\windows\PFRO.log
2015-05-13 00:06 - 2015-01-17 22:49 - 00000000 ____D () C:\Users\Ssbrina\Documents\Calibre Library
2015-05-12 00:48 - 2014-12-29 20:45 - 00000000 ____D () C:\Users\Ssbrina\AppData\Roaming\BitTorrent
2015-05-12 00:46 - 2015-01-17 22:48 - 00000000 ____D () C:\Program Files (x86)\Calibre2
2015-05-10 23:03 - 2015-01-17 19:31 - 00000000 ____D () C:\Users\Ssbrina\AppData\Roaming\WMBrowser
2015-05-10 23:03 - 2015-01-17 19:28 - 00000000 ____D () C:\Users\Ssbrina\AppData\Roaming\WM Recorder 15
2015-05-10 23:03 - 2015-01-17 19:28 - 00000000 ____D () C:\Program Files (x86)\WMR15
2015-05-10 23:02 - 2015-01-17 19:30 - 00000000 ____D () C:\Users\Ssbrina\AppData\Roaming\WM Capture 7
2015-05-10 23:02 - 2015-01-17 19:30 - 00000000 ____D () C:\Program Files (x86)\WM Capture 7
2015-05-10 22:45 - 2014-12-13 01:01 - 00000000 ___RD () C:\Users\Ssbrina\iCloudDrive
2015-05-10 21:44 - 2009-07-14 01:08 - 00032654 _____ () C:\windows\Tasks\SCHEDLGU.TXT
2015-05-10 03:40 - 2015-01-17 22:49 - 00000000 ____D () C:\Users\Ssbrina\AppData\Roaming\calibre
2015-05-10 03:22 - 2015-01-17 22:49 - 00000971 _____ () C:\Users\Public\Desktop\calibre - E-book management.lnk
2015-05-10 03:22 - 2015-01-17 22:48 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\calibre - E-book Management
2015-04-28 21:26 - 2013-06-06 17:10 - 00000000 ____D () C:\Program Files (x86)\iTunes
2015-04-28 21:26 - 2012-07-01 00:44 - 00000000 ____D () C:\Program Files\Common Files\Apple
2015-04-28 20:35 - 2009-07-13 23:20 - 00000000 ____D () C:\windows\AppCompat
2015-04-28 20:11 - 2009-07-13 23:20 - 00000000 ____D () C:\windows\PolicyDefinitions
2015-04-28 20:10 - 2014-12-14 17:11 - 00000000 ____D () C:\windows\system32\appraiser
2015-04-28 20:10 - 2014-06-30 18:51 - 00000000 ___SD () C:\windows\system32\CompatTel
2015-04-28 19:35 - 2012-02-01 17:29 - 00000000 ____D () C:\ProgramData\Skype
2015-04-28 19:34 - 2012-02-01 17:30 - 00000000 ___RD () C:\Program Files (x86)\Skype
2015-04-28 19:34 - 2011-12-26 11:40 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Skype
2015-04-28 19:26 - 2009-07-14 01:13 - 00006222 _____ () C:\windows\system32\PerfStringBackup.INI
2015-04-21 01:25 - 2013-08-22 20:30 - 00000000 ____D () C:\windows\system32\MRT
2015-04-21 00:55 - 2014-12-29 13:57 - 00001144 _____ () C:\Users\Ssbrina\Desktop\Amazon Music.lnk
2015-04-21 00:44 - 2012-02-25 00:45 - 128913832 _____ (Microsoft Corporation) C:\windows\system32\MRT.exe
2015-04-21 00:44 - 2009-07-13 22:34 - 00000478 _____ () C:\windows\win.ini
2015-04-21 00:20 - 2012-04-01 20:53 - 00778416 _____ (Adobe Systems Incorporated) C:\windows\SysWOW64\FlashPlayerApp.exe
2015-04-21 00:20 - 2012-04-01 20:53 - 00003768 _____ () C:\windows\System32\Tasks\Adobe Flash Player Updater
2015-04-21 00:20 - 2011-10-30 23:37 - 00142512 _____ (Adobe Systems Incorporated) C:\windows\SysWOW64\FlashPlayerCPLApp.cpl
2015-04-19 00:01 - 2014-10-12 00:48 - 00000000 ___RD () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Norton Internet Security
2015-04-19 00:01 - 2012-03-09 23:54 - 00002512 _____ () C:\Users\Public\Desktop\Norton Internet Security.lnk
2015-04-19 00:01 - 2011-12-26 11:26 - 00003234 _____ () C:\windows\System32\Tasks\Norton WSC Integration
2015-04-19 00:01 - 2011-12-26 11:25 - 00000000 ____D () C:\windows\system32\Drivers\NISx64
 
==================== Files in the root of some directories =======
 
2012-08-13 14:31 - 2012-08-13 14:31 - 0000057 _____ () C:\ProgramData\Ament.ini
 
==================== Bamital & volsnap Check =================
 
(There is no automatic fix for files that do not pass verification.)
 
C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\SysWOW64\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed
 
 
LastRegBack: 2015-05-14 23:00
 
==================== End Of Log ============================
 
 
Additional scan result of Farbar Recovery Scan Tool (x64) Version: 16-05-2015 02
Ran by Ssbrina at 2015-05-17 16:55:30
Running from C:\Users\Ssbrina\Desktop
Boot Mode: Normal
==========================================================
 
 
==================== Accounts: =============================
 
Administrator (S-1-5-21-2263386406-1058672211-821058088-500 - Administrator - Disabled)
Guest (S-1-5-21-2263386406-1058672211-821058088-501 - Limited - Disabled)
HomeGroupUser$ (S-1-5-21-2263386406-1058672211-821058088-1002 - Limited - Enabled)
Ssbrina (S-1-5-21-2263386406-1058672211-821058088-1000 - Administrator - Enabled) => C:\Users\Ssbrina
 
==================== Security Center ========================
 
(If an entry is included in the fixlist, it will be removed.)
 
AV: Norton Internet Security (Enabled - Up to date) {53C7D717-52E2-B95E-FA61-6F32ECC805DB}
AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: Norton Internet Security (Enabled - Up to date) {E8A636F3-74D8-B6D0-C0D1-5440974F4F66}
FW: Norton Internet Security (Enabled) {6BFC5632-188D-B806-D13E-C607121B42A0}
 
==================== Installed Programs ======================
 
(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)
 
Acrobat.com (HKLM-x32\...\com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 1.2.443 - Adobe Systems Incorporated)
Acrobat.com (x32 Version: 0.0.0 - Adobe Systems Incorporated) Hidden
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 3.3.0.3670 - Adobe Systems Incorporated)
Adobe Download Assistant (HKLM-x32\...\com.adobe.downloadassistant.AdobeDownloadAssistant) (Version: 1.2.3 - Adobe Systems Incorporated)
Adobe Flash Player 17 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 17.0.0.169 - Adobe Systems Incorporated)
Adobe Flash Player 17 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 17.0.0.169 - Adobe Systems Incorporated)
Adobe Help Manager (HKLM-x32\...\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 4.0.244 - Adobe Systems Incorporated)
Adobe Media Player (HKLM-x32\...\com.adobe.amp.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 1.1 - Adobe Systems Incorporated)
Adobe Reader X (10.1.13) MUI (HKLM-x32\...\{AC76BA86-7AD7-FFFF-7B44-AA0000000001}) (Version: 10.1.13 - Adobe Systems Incorporated)
Amazon Kindle (HKU\S-1-5-21-2263386406-1058672211-821058088-1000\...\Amazon Kindle) (Version:  - Amazon)
Amazon MP3 Downloader 1.0.17 (HKLM-x32\...\Amazon MP3 Downloader) (Version: 1.0.17 - Amazon Services LLC)
Amazon Music (HKU\S-1-5-21-2263386406-1058672211-821058088-1000\...\Amazon Amazon Music) (Version: 3.9.0.795 - Amazon Services LLC)
Apple Application Support (32-bit) (HKLM-x32\...\{AFA1153A-F547-409B-B837-3A0D6C5A3FEC}) (Version: 3.1.3 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{D7B824DE-DA32-4772-9E5E-39C5158136A7}) (Version: 3.1.3 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{C4123106-B685-48E6-B9BD-E4F911841EB4}) (Version: 8.1.1.3 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (HKLM-x32\...\{3108C217-BE83-42E4-AE9E-A56A2A92E549}) (Version: 1.0.0.36 - Atheros Communications Inc.)
ATI Catalyst Install Manager (HKLM\...\{4ACA5AE7-E68C-5A48-F8E6-D67946267506}) (Version: 3.0.829.0 - ATI Technologies, Inc.)
Bejeweled 3 (x32 Version: 2.2.0.97 - WildTangent) Hidden
BitTorrent (HKU\S-1-5-21-2263386406-1058672211-821058088-1000\...\BitTorrent) (Version: 7.9.3.40101 - BitTorrent Inc.)
bl (x32 Version: 1.0.0 - Your Company Name) Hidden
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
calibre (HKLM-x32\...\{8FC4CEFE-8F15-4E22-986F-87EAF0C69A00}) (Version: 2.27.0 - Kovid Goyal)
Conexant HD Audio (HKLM\...\CNXT_AUDIO_HDA) (Version: 8.54.1.0 - Conexant)
Coupon Printer for Windows (HKLM-x32\...\Coupon Printer for Windows5.0.0.0) (Version: 5.0.0.0 - Coupons.com Incorporated)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
ETDWare PS/2-X64 8.0.8.0_R01 (HKLM\...\Elantech) (Version: 8.0.8.0 - ELAN Microelectronic Corp.)
FATE - The Traitor Soul (x32 Version: 2.2.0.95 - WildTangent) Hidden
GoldWave v5.68 (HKLM-x32\...\GoldWave v5.68) (Version: 5.68 - GoldWave Inc.)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 42.0.2311.135 - Google Inc.)
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.6227.252 - Google Inc.)
Google Toolbar for Internet Explorer (x32 Version: 1.0.0 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.26.9 - Google Inc.) Hidden
HP Deskjet 3050A J611 series Basic Device Software (HKLM\...\{FB555BCF-9202-4886-9203-88C9A210D727}) (Version: 25.0.571.0 - Hewlett-Packard Co.)
HP Deskjet 3050A J611 series Help (HKLM-x32\...\{97DDCAB8-B770-4089-A10F-67568069D78A}) (Version: 140.0.2.2 - Hewlett Packard)
HP Deskjet 3050A J611 series Product Improvement Study (HKLM\...\{710D4D91-1924-4A6B-8659-9CDE02DC7207}) (Version: 25.0.571.0 - Hewlett-Packard Co.)
HP Photo Creations (HKLM-x32\...\HP Photo Creations) (Version: 1.0.0.5192 - HP Photo Creations)
HP Update (HKLM-x32\...\{2EFA4E4C-7B5F-48F7-A1C0-1AA882B7A9C3}) (Version: 5.003.001.001 - Hewlett-Packard)
iCloud (HKLM\...\{309768A4-A2BB-4930-A5A2-8169678C9B4C}) (Version: 4.0.6.28 - Apple Inc.)
iTunes (HKLM\...\{93F2A022-6C37-48B8-B241-FFABD9F60C30}) (Version: 12.1.2.27 - Apple Inc.)
Java™ 6 Update 25 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83216025FF}) (Version: 6.0.250 - Oracle)
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
[email protected] 1.0 (HKLM-x32\...\{0D795777-9D60-4692-8386-F2B3F2B5E5BF}) (Version: 1.0 - Corel)
Letters from Nowhere 2 (x32 Version: 2.2.0.97 - WildTangent) Hidden
Mesh Runtime (x32 Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft Office Professional 2010 (HKLM-x32\...\Office14.SingleImage) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40416.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Norton Internet Security (HKLM-x32\...\NIS) (Version: 21.7.0.11 - Symantec Corporation)
Norton PC Checkup (HKLM-x32\...\Norton PC Checkup_is1) (Version: 3.0.4.49.0 - Symantec Corporation)
Penguins! (x32 Version: 2.2.0.98 - WildTangent) Hidden
ph (x32 Version: 1.0.0 - Your Company Name) Hidden
Plants vs. Zombies - Game of the Year (x32 Version: 2.2.0.98 - WildTangent) Hidden
PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation)
PlayReady PC Runtime x86 (HKLM-x32\...\{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}) (Version: 1.3.0 - Microsoft Corporation)
Polar Bowler (x32 Version: 2.2.0.97 - WildTangent) Hidden
QuickTime (HKLM-x32\...\{B67BAFBA-4C9F-48FA-9496-933E3B255044}) (Version: 7.74.80.86 - Apple Inc.)
Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.7600.30124 - Realtek Semiconductor Corp.)
Realtek WLAN Driver (HKLM-x32\...\{9D3D8C60-A55F-4fed-B2B9-173001290E16}) (Version: 2.00.0016 - REALTEK Semiconductor Corp.)
RollerCoaster Tycoon 3: Platinum (x32 Version: 2.2.0.98 - WildTangent) Hidden
Safari (HKLM-x32\...\{6D172D0A-B9F1-4046-AFAB-8599288545BF}) (Version: 5.34.55.3 - Apple Inc.)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Skype Click to Call (HKLM-x32\...\{B6CF2967-C81E-40C0-9815-C05774FEF120}) (Version: 5.9.9216 - Skype Technologies S.A.)
Skype Launcher (HKLM-x32\...\{DA84ECBF-4B79-47F2-B34C-95C38484C058}) (Version: 2.01 - TOSHIBA Corporation)
Skype™ 7.0 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.0.102 - Skype Technologies S.A.)
Spotify (HKU\S-1-5-21-2263386406-1058672211-821058088-1000\...\Spotify) (Version: 0.9.1.57.ge7405149 - Spotify AB)
Tales of Lagoona (x32 Version: 2.2.0.98 - WildTangent) Hidden
Toshiba App Place (HKLM-x32\...\{ED3CBA78-488F-4E8C-B33F-8E3BF4DDB4D2}) (Version: 1.0.6.3 - Toshiba)
TOSHIBA Application Installer (HKLM-x32\...\{970472D0-F5F9-4158-A6E3-1AE49EFEF2D3}) (Version: 9.0.1.2 - TOSHIBA)
TOSHIBA Assist (HKLM-x32\...\{C2A276E3-154E-44DC-AAF1-FFDD7FD30E35}) (Version: 4.2.3.0 - TOSHIBA CORPORATION)
Toshiba Book Place (HKLM-x32\...\{A14962A7-2B7D-456E-BFCD-F54E3A88D41F}) (Version: 2.2.7530 - K-NFB Reading Technology, Inc.)
TOSHIBA Bulletin Board (HKLM-x32\...\InstallShield_{1C8C049A-145F-4A6E-8290-B5C245EBE39D}) (Version: 1.6.11.64 - TOSHIBA Corporation)
TOSHIBA Disc Creator (HKLM\...\{5DA0E02F-970B-424B-BF41-513A5018E4C0}) (Version: 2.1.0.11 for x64 - TOSHIBA Corporation)
TOSHIBA Face Recognition (HKLM-x32\...\InstallShield_{F67FA545-D8E5-4209-86B1-AEE045D1003F}) (Version: 3.1.17.64 - TOSHIBA Corporation)
TOSHIBA Hardware Setup (HKLM-x32\...\{97965331-BC5D-4D9F-B6DF-5C0A123E4AE0}) (Version: 2.1.0.3 - TOSHIBA Corporation)
TOSHIBA HDD/SSD Alert (HKLM\...\{D4322448-B6AF-4316-B859-D8A0E84DCB38}) (Version: 3.1.64.9 - TOSHIBA Corporation)
Toshiba Laptop Checkup (HKLM-x32\...\NortonPCCheckup) (Version: 2.0.13.11 - Symantec Corporation)
TOSHIBA Media Controller (HKLM-x32\...\{C7A4F26F-F9B0-41B2-8659-99181108CDE3}) (Version: 1.0.87.4 - TOSHIBA CORPORATION)
Toshiba Online Backup (HKLM-x32\...\{C57BCDE1-7CB9-467D-B3BA-7E119916CDC1}) (Version: 2.0.0.31 - Toshiba)
TOSHIBA Quality Application (HKLM-x32\...\{E69992ED-A7F6-406C-9280-1C156417BC49}) (Version: 1.0.4 - TOSHIBA)
TOSHIBA Recovery Media Creator (HKLM-x32\...\{B65BBB06-1F8E-48F5-8A54-B024A9E15FDF}) (Version: 2.1.5.5109a - TOSHIBA CORPORATION)
TOSHIBA ReelTime (HKLM-x32\...\InstallShield_{24811C12-F4A9-4D0F-8494-A7B8FE46123C}) (Version: 1.7.21.64 - TOSHIBA Corporation)
TOSHIBA Service Station (HKLM-x32\...\{AC6569FA-6919-442A-8552-073BE69E247A}) (Version: 2.2.13 - TOSHIBA)
TOSHIBA Supervisor Password (HKLM-x32\...\{0AF17224-CF88-40B8-BB1A-D179369847B4}) (Version: 2.1.0.2 - TOSHIBA Corporation)
TOSHIBA Value Added Package (HKLM-x32\...\InstallShield_{066CFFF8-12BF-4390-A673-75F95EFF188E}) (Version: 1.6.1.64 - TOSHIBA Corporation)
TOSHIBA Web Camera Application (HKLM-x32\...\InstallShield_{6F3C8901-EBD3-470D-87F8-AC210F6E5E02}) (Version: 2.0.3.3 - TOSHIBA Corporation)
TOSHIBARegistration (HKLM-x32\...\{5AF550B4-BB67-4E7E-82F1-2C4300279050}) (Version: 1.0.7 - TOSHIBA)
Update Installer for WildTangent Games App (x32 Version:  - WildTangent) Hidden
Vacation Quest™ - Australia (x32 Version: 2.2.0.98 - WildTangent) Hidden
WildTangent Games (HKLM-x32\...\WildTangent toshiba Master Uninstall) (Version: 1.0.3.0 - WildTangent)
WildTangent Games App (Toshiba Games) (x32 Version: 4.0.10.5 - WildTangent) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3538.0513 - Microsoft Corporation)
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
WinPcap 4.1.2 (HKLM-x32\...\WinPcapInst) (Version: 4.1.0.2001 - CACE Technologies)
Zuma's Revenge (x32 Version: 2.2.0.98 - WildTangent) Hidden
 
==================== Custom CLSID (selected items): ==========================
 
(If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.)
 
 
==================== Restore Points  =========================
 
28-04-2015 19:23:56 Windows Update
28-04-2015 19:53:20 Removed iTunes
29-04-2015 23:50:38 Windows Update
10-05-2015 03:20:30 Installed calibre
10-05-2015 22:59:38 Removed Note Manager Software
14-05-2015 19:17:31 Windows Update
17-05-2015 16:19:38 Windows Update
 
==================== Hosts content: ==========================
 
(If needed Hosts: directive could be included in the fixlist to reset Hosts.)
 
2009-07-13 22:34 - 2009-06-10 17:00 - 00000824 ____N C:\windows\system32\Drivers\etc\hosts
 
==================== Scheduled Tasks (Whitelisted) =============
 
(If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.)
 
Task: {117911B2-DF65-4C86-A086-B2641AC7740F} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2014-12-12] (Google Inc.)
Task: {124BF022-C5D0-4D39-BFBE-3799AAFAF5C9} - System32\Tasks\Apple Diagnostics => C:\Program Files (x86)\Common Files\Apple\Internet Services\EReporter.exe [2014-12-01] (Apple Inc.)
Task: {15A9D203-DC18-477E-9D48-D7F662D82DD8} - System32\Tasks\Microsoft\Windows\Setup\gwx\refreshgwxcontent => C:\Windows\system32\GWX\GWXConfigManager.exe [2015-03-24] (Microsoft Corporation)
Task: {173A06D0-5961-485E-BD80-A429060AFF37} - System32\Tasks\Microsoft\Windows\Setup\gwx\refreshgwxconfig => C:\Windows\system32\GWX\GWXConfigManager.exe [2015-03-24] (Microsoft Corporation)
Task: {361539CF-A934-42EC-9D65-0DE5918F09FD} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe [2011-06-01] (Apple Inc.)
Task: {3FC521AB-0F58-4E56-942C-C08E01EDAE73} - System32\Tasks\Microsoft\Windows\TabletPC\InputPersonalization => C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe [2009-07-13] (Microsoft Corporation)
Task: {4426DC83-F7D6-40B5-829A-23BBC9D5DD0F} - System32\Tasks\HP Photo Creations Messager => C:\ProgramData\HP Photo Creations\MessageCheck.exe [2011-02-15] ()
Task: {5089DE9A-9C11-4335-99B4-5E20D2BD607E} - System32\Tasks\Norton WSC Integration => C:\Program Files (x86)\Norton Internet Security\Engine\21.7.0.11\WSCStub.exe [2015-03-07] (Symantec Corporation)
Task: {55DE1D2F-B115-4308-87DC-1E867D30030B} - System32\Tasks\Norton Internet Security\Norton Error Processor => C:\Program Files (x86)\Norton Internet Security\Engine\21.7.0.11\SymErr.exe [2014-01-30] (Symantec Corporation)
Task: {5CAD4EF9-A51E-4043-A489-F8250F5C5B24} - System32\Tasks\Microsoft\Windows\Setup\gwx\runappraiser => C:\Windows\system32\GWX\GWXConfigManager.exe [2015-03-24] (Microsoft Corporation)
Task: {74671DA6-AFB6-4BC6-876B-1F17B69B5B6A} - System32\Tasks\PC Checkup 3 Weekly Scan => C:\Program Files (x86)\PC Checkup\NLAppLauncher.exe [2013-07-07] (Symantec Corporation)
Task: {983E64E0-775B-4E2D-AF12-9D1693746DC9} - System32\Tasks\Adobe Acrobat Update Task => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [2014-12-19] (Adobe Systems Incorporated)
Task: {C5EA6C4F-5B3A-4DCB-A565-DD2267C5E652} - System32\Tasks\Norton Internet Security\Norton Error Analyzer => C:\Program Files (x86)\Norton Internet Security\Engine\21.7.0.11\SymErr.exe [2014-01-30] (Symantec Corporation)
Task: {DA539939-1F83-4080-B5DA-5925DAF0BBCB} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2014-12-12] (Google Inc.)
Task: {E1AA8437-A66E-46C4-93CB-42D38233FF72} - System32\Tasks\{D9CBEB5B-FBEB-4C96-93BB-01B8DE5D82D9} => pcalua.exe -a "D:\Adobe CS4\payloads\AdobeAIR1.0\AdobeAIRInstaller.exe" -d "C:\Program Files (x86)\Common Files\Adobe\Installers\7e74552a59eaf9fafd13f90894ac9bd" -c -silent
Task: {E61B24D6-31E1-4F7B-88EA-1D832A07EF71} - System32\Tasks\HPCustParticipation HP Deskjet 3050A J611 series => C:\Program Files\HP\HP Deskjet 3050A J611 series\Bin\HPCustPartic.exe [2011-06-08] (Hewlett-Packard Co.)
Task: {F66D691D-61D8-47D1-9E22-B36C68260396} - System32\Tasks\Adobe Flash Player Updater => C:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2015-04-21] (Adobe Systems Incorporated)
Task: {F7B916EC-4E53-420E-9CD4-42780FE2564F} - System32\Tasks\Microsoft\Windows\Setup\gwx\launchtrayprocess => C:\Windows\system32\GWX\GWX.exe [2015-03-24] (Microsoft Corporation)
Task: C:\windows\Tasks\Adobe Flash Player Updater.job => C:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
Task: C:\windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\windows\Tasks\HP Photo Creations Messager.job => C:\ProgramData\HP Photo Creations\MessageCheck.exe
 
==================== Loaded Modules (Whitelisted) ==============
 
2015-02-13 04:20 - 2015-02-13 04:20 - 00085832 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\zlib1.dll
2015-02-13 04:20 - 2015-02-13 04:20 - 01346344 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\libxml2.dll
2011-06-08 17:57 - 2011-06-08 17:57 - 02812776 _____ () C:\windows\system32\HPScanTRDrv_DJ3050A_J611.dll
2010-11-18 21:18 - 2010-11-18 21:18 - 11190784 _____ () C:\Program Files\TOSHIBA\FlashCards\BlackPng.dll
2011-06-10 00:09 - 2011-06-10 00:09 - 00079784 _____ () C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosIPCWraper.dll
2015-05-01 00:35 - 2015-04-27 22:07 - 01252680 _____ () C:\Program Files (x86)\Google\Chrome\Application\42.0.2311.135\libglesv2.dll
2015-05-01 00:35 - 2015-04-27 22:07 - 00080712 _____ () C:\Program Files (x86)\Google\Chrome\Application\42.0.2311.135\libegl.dll
2015-02-13 04:20 - 2015-02-13 04:20 - 01044776 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll
 
==================== Alternate Data Streams (Whitelisted) =========
 
(If an entry is included in the fixlist, only the Alternate Data Streams will be removed.)
 
 
==================== Safe Mode (Whitelisted) ===================
 
(If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)
 
 
==================== EXE Association (Whitelisted) ===============
 
(If an entry is included in the fixlist, the default will be restored. None default entries will be removed.)
 
 
==================== Internet Explorer trusted/restricted ===============
 
(If an entry is included in the fixlist, the associated entry will be removed from the registry.)
 
 
==================== Other Areas ============================
 
(Currently there is no automatic fix for this section.)
 
HKU\S-1-5-21-2263386406-1058672211-821058088-1000\Control Panel\Desktop\\Wallpaper -> C:\Users\Ssbrina\AppData\Roaming\Microsoft\Windows\Themes\TranscodedWallpaper.jpg
DNS Servers: 75.75.75.75 - 75.75.76.76
 
==================== MSCONFIG/TASK MANAGER disabled items ==
 
(Currently there is no automatic fix for this section.)
 
MSCONFIG\startupreg: Adobe ARM => "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
MSCONFIG\startupreg: Amazon Cloud Player => C:\Users\Ssbrina\AppData\Local\Amazon Cloud Player\Amazon Music Helper.exe
MSCONFIG\startupreg: APSDaemon => "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
MSCONFIG\startupreg: HP Deskjet 3050A J611 series (NET) => "C:\Program Files\HP\HP Deskjet 3050A J611 series\Bin\ScanToPCActivationApp.exe" -deviceID "CN26E5CHZ005PJ:NW" -scfn "HP Deskjet 3050A J611 series (NET)" -AutoStart 1
MSCONFIG\startupreg: HP Software Update => C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
MSCONFIG\startupreg: iTunesHelper => "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
MSCONFIG\startupreg: NortonOnlineBackupReminder => "C:\Program Files (x86)\Toshiba\Toshiba Online Backup\Activation\TOBuActivation.exe" UNATTENDED
MSCONFIG\startupreg: QuickTime Task => "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
MSCONFIG\startupreg: Spotify Web Helper => "C:\Users\Ssbrina\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe"
MSCONFIG\startupreg: StartCCC => "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
MSCONFIG\startupreg: swg => "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
MSCONFIG\startupreg: ToshibaAppPlace => "C:\Program Files (x86)\Toshiba\Toshiba App Place\ToshibaAppPlace.exe"
MSCONFIG\startupreg: ToshibaServiceStation => "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
 
==================== FirewallRules (Whitelisted) ===============
 
(If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.)
 
FirewallRules: [{A75294BF-6D28-4190-9F30-9486B0656966}] => (Allow) C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe
FirewallRules: [{D09F841C-3ED7-4C01-9C4F-C0D9B114F558}] => (Allow) LPort=2869
FirewallRules: [{43FD5422-C754-41E9-80F0-F7306695CD76}] => (Allow) LPort=1900
FirewallRules: [{18E36171-96E6-486F-BF4E-777316285C52}] => (Allow) C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
FirewallRules: [{3C8ED9E3-A07F-4BF8-8452-E16E2B3ACD0F}] => (Allow) C:\Program Files (x86)\Windows Live\Mesh\MOE.exe
FirewallRules: [{75406CCC-DBBA-4359-B35D-549A911F7359}] => (Allow) C:\Program Files (x86)\Skype\Phone\Skype.exe
FirewallRules: [TCP Query User{484F7D26-FA55-439D-AA27-0583CE47A684}C:\users\ssbrina\appdata\roaming\spotify\spotify.exe] => (Allow) C:\users\ssbrina\appdata\roaming\spotify\spotify.exe
FirewallRules: [UDP Query User{FD6DB6EA-AED7-4064-A2CB-066FBAA10337}C:\users\ssbrina\appdata\roaming\spotify\spotify.exe] => (Allow) C:\users\ssbrina\appdata\roaming\spotify\spotify.exe
FirewallRules: [{2175BFA3-DD5C-4B1E-A2E8-243CF5E62DAD}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe
FirewallRules: [{88CD0CE1-4726-43A0-96C3-E2ACF94DFA52}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe
FirewallRules: [{478BBF0A-6DAF-480F-A3FA-F1EB690B35C3}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe
FirewallRules: [{55DB4791-356A-4014-AA3B-4AE98E2E36BC}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe
FirewallRules: [{D2BB4BA0-851B-40EA-BB2B-A8AB9905431D}] => (Allow) C:\Program Files\HP\HP Deskjet 3050A J611 series\Bin\DeviceSetup.exe
FirewallRules: [{78099B98-5194-47A2-A2F4-AFAC9717F334}] => (Allow) C:\Program Files\HP\HP Deskjet 3050A J611 series\Bin\HPNetworkCommunicator.exe
FirewallRules: [{681C3625-F7EC-40FC-9499-0EFE3917AEEC}] => (Allow) C:\Users\Ssbrina\AppData\Roaming\BitTorrent\BitTorrent.exe
FirewallRules: [{FA2936F4-8E76-47A4-8DDA-9505E0215FD1}] => (Allow) C:\Users\Ssbrina\AppData\Roaming\BitTorrent\BitTorrent.exe
FirewallRules: [{A9A199EA-F534-4B93-B322-00AB6B517BA3}] => (Allow) C:\Users\Ssbrina\AppData\Local\Temp\nsx5867.tmp\CnetInstaller-75613706.exe
FirewallRules: [{0DB443D8-EAAE-49E1-8DFA-97D48D2BF355}] => (Allow) C:\Users\Ssbrina\AppData\Local\Temp\nsx5867.tmp\CnetInstaller-75613706.exe
FirewallRules: [{CC5B9812-01F8-4851-AFE6-5FABB9A9C3AF}] => (Allow) C:\Users\Ssbrina\AppData\Local\Temp\nskFD92.tmp\CnetInstaller-76139166.exe
FirewallRules: [{8C4DE096-C1A9-4CA9-B68A-839AE973570A}] => (Allow) C:\Users\Ssbrina\AppData\Local\Temp\nskFD92.tmp\CnetInstaller-76139166.exe
FirewallRules: [TCP Query User{A065A414-A353-440E-A417-BB4E16B94FE7}C:\program files (x86)\note manager\note manager.exe] => (Allow) C:\program files (x86)\note manager\note manager.exe
FirewallRules: [UDP Query User{7612286F-632D-493C-A4A4-1D8E65CABEE8}C:\program files (x86)\note manager\note manager.exe] => (Allow) C:\program files (x86)\note manager\note manager.exe
FirewallRules: [TCP Query User{09E12129-0C56-4BA1-9E7C-6AB370525631}C:\program files (x86)\note manager\note manager.exe] => (Allow) C:\program files (x86)\note manager\note manager.exe
FirewallRules: [UDP Query User{56FBD2CD-8689-4385-AB66-1CB5BE7CE208}C:\program files (x86)\note manager\note manager.exe] => (Allow) C:\program files (x86)\note manager\note manager.exe
FirewallRules: [{81D31708-5C94-423F-A110-DCDCF49C5163}] => (Allow) C:\Program Files\iTunes\iTunes.exe
FirewallRules: [{013A68CB-A871-4F91-88EC-88879C4A9FA7}] => (Allow) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
 
==================== Faulty Device Manager Devices =============
 
 
==================== Event log errors: =========================
 
Application errors:
==================
Error: (05/17/2015 04:14:56 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/14/2015 11:19:44 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/14/2015 07:12:43 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/14/2015 03:57:01 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: AppleChromeDAV.exe, version: 1.4.10.0, time stamp: 0x53e03f2f
Faulting module name: AppleChromeDAV.exe, version: 1.4.10.0, time stamp: 0x53e03f2f
Exception code: 0xc0000005
Fault offset: 0x00040663
Faulting process id: 0x748
Faulting application start time: 0xAppleChromeDAV.exe0
Faulting application path: AppleChromeDAV.exe1
Faulting module path: AppleChromeDAV.exe2
Report Id: AppleChromeDAV.exe3
 
Error: (05/14/2015 03:56:57 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/14/2015 03:49:57 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/12/2015 11:51:13 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/11/2015 11:23:57 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/10/2015 11:07:29 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/10/2015 10:45:42 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
 
System errors:
=============
Error: (05/17/2015 04:46:20 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The Windows Search service failed to start due to the following error: 
%%1053
 
Error: (05/17/2015 04:46:20 PM) (Source: Service Control Manager) (EventID: 7009) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.
 
Error: (05/17/2015 04:42:42 PM) (Source: Service Control Manager) (EventID: 7011) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SysMain service.
 
Error: (05/14/2015 11:20:32 PM) (Source: DCOM) (EventID: 10010) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}
 
Error: (05/14/2015 11:18:40 PM) (Source: EventLog) (EventID: 6008) (User: )
Description: The previous system shutdown at 11:16:58 PM on ‎5/‎14/‎2015 was unexpected.
 
Error: (05/14/2015 07:27:32 PM) (Source: DCOM) (EventID: 10010) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}
 
Error: (05/14/2015 07:11:10 PM) (Source: EventLog) (EventID: 6008) (User: )
Description: The previous system shutdown at 5:32:13 PM on ‎5/‎14/‎2015 was unexpected.
 
Error: (05/14/2015 03:56:07 PM) (Source: Service Control Manager) (EventID: 7001) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: 
%%1068
 
Error: (05/14/2015 03:56:07 PM) (Source: Service Control Manager) (EventID: 7001) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: 
%%1068
 
Error: (05/14/2015 03:56:07 PM) (Source: Service Control Manager) (EventID: 7001) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: 
%%1068
 
 
Microsoft Office Sessions:
=========================
Error: (05/17/2015 04:14:56 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/14/2015 11:19:44 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/14/2015 07:12:43 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/14/2015 03:57:01 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: AppleChromeDAV.exe1.4.10.053e03f2fAppleChromeDAV.exe1.4.10.053e03f2fc00000050004066374801d08e8016950207C:\Program Files (x86)\Common Files\Apple\Internet Services\AppleChromeDAV.exeC:\Program Files (x86)\Common Files\Apple\Internet Services\AppleChromeDAV.exe62501076-fa73-11e4-b8c1-e6f1ae32c049
 
Error: (05/14/2015 03:56:57 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/14/2015 03:49:57 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/12/2015 11:51:13 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/11/2015 11:23:57 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/10/2015 11:07:29 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/10/2015 10:45:42 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
 
==================== Memory info =========================== 
 
Processor: AMD E-300 APU with Radeon™ HD Graphics
Percentage of memory in use: 83%
Total physical RAM: 3686.87 MB
Available physical RAM: 601.86 MB
Total Pagefile: 7371.93 MB
Available Pagefile: 4068.11 MB
Total Virtual: 8192 MB
Available Virtual: 8191.86 MB
 
==================== Drives ================================
 
Drive c: (TI106302W0C) (Fixed) (Total:282.92 GB) (Free:180.93 GB) NTFS ==>[System with boot components (obtained from reading drive)]
 
==================== MBR & Partition Table ==================
 
========================================================
Disk: 0 (MBR Code: Windows 7 or Vista) (Size: 298.1 GB) (Disk ID: 20C94C86)
Partition 1: (Active) - (Size=1.5 GB) - (Type=27)
Partition 2: (Not Active) - (Size=282.9 GB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=13.7 GB) - (Type=17)
 
==================== End Of Log ============================
 
 

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#2
BrianDrab

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Hi. My name is Brian, and I would be happy to look into your issue.
 



- General Instructions -

  • Please read all instructions and fixes thoroughly. Read the ENTIRE post BEFORE performing any steps so you understand all that needs to be done.
  • I would advise printing any instructions for easy reference as some of the fixes may require you to boot in Safe mode. Access to these instructions may not be available in Safe Mode.
  • Any fixes provided by myself are for this log file only and should not be used on any other systems.
  • Do not run any other removal software or perform updates other than the ones I provide, as it will complicate the cleaning process.
  • It's very likely that part of our cleanup will include emptying your recycle bin. If you use your recycle bin as an archive and do not wish this to be emptied, please let me know.
  • It is also likely during our cleaning process that your internet browsing history will be removed. Your favorites will be untouched. If you don't want this to happen you need to let me know before running any steps so I can adjust my fixes accordingly.
  • You have 4 days to reply to each post or the topic will be closed. You will be able to request that the topic be re-opened by sending me a PM (Personal Message) or PM a moderator.
  • Please feel free to ask any questions, especially if you are having problems with my instructions.


- Save ALL Tools to your Desktop-

 

All tools that I have you download should be placed on the desktop unless otherwise stated. If you are familiar with how to save files to the desktop then you can skip this step.
 
Since you are continuing with this step then I assume you are unfamiliar with saving files to your desktop. As a result it's easiest if you configure your browser(s) to download any tools to the desktop by default. Please use the appropriate instructions below depending on the browser you are using.
Chrome.JPGGoogle Chrome - Click the "Customize and control Google Chrome" button in the upper right-corner of the browser.Settings.JPG Choose Settings. at the bottom of the screen click the
"Show advanced settings..." link. Scroll down to find the Downloads section and click the Change... button. Select your desktop and click OK.
Firefox.JPGMozilla Firefox - Click the "Open Menu" button in the upper right-corner of the browser. Settings.JPG Choose Options. In the downloads section, click the Browse button, click on the Desktop folder
and the click the "Select Folder" button. Click OK to get out of the Options menu.
IE.jpgInternet Explorer - Click the Tools menu in the upper right-corner of the browser. Tools.JPG Select View downloads. Select the Options link in the lower left of the window. Click Browse and
select the Desktop and then choose the Select Folder button. Click OK to get out of the download options screen and then click Close to get out of the View Downloads screen.
NOTE: IE8 Does not support changing download locations in this manner. You will need to download the tool(s) to the default folder, usually Downloads, then copy them to the desktop.
 

- Finally Before We Start-

 
Removing malware is a complicated multiple step process, Please stay with me until I have declared your system clean. I strongly recommend you backup your personal files and folders. Although rare, attempting to remove malware can render your machine unbootable or cause data loss. Having backups of your data is your responsibility. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.

 

 

 

OK, let's take a look. Please do the following.

 

Step#1 - CKScanner
1. Download CKScanner by askey127 from here & save it to your Desktop.
2. Right-click on CKScanner.exe then click Run as Administrator to open. Allow if prompted.
3. Click Search For Files
4. When the cursor hourglass disappears, click Save List To File
5. A message box will verify the file saved
6. Double-click the CKFiles.txt icon on your desktop then copy/paste the contents in your next reply.

 

Step#2 - AdWCleaner
1. Please download AdwCleaner by Xplode onto your desktop.
2. Close all open programs and internet browsers.
3. Right-click on AdwCleaner.exe and select Run as administrator to run the tool.
4. Click on Scan.
5. After the scan is complete click on "Cleaning"
6. Confirm each time with Ok.
7. Your computer will be rebooted automatically. A text file will open after the restart.
8. Please post the content of that logfile with your next answer.
9. If need be, you can also find the logfile at C:\AdwCleaner\AdwCleaner[S0].txt as well.

 

Step#3 - JRT
1. Download Junkware Removal Tool to your desktop.
1. Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
2. The tool will open and start scanning your system.
3. Please be patient as this can take a while to complete depending on your system's specifications.
4. On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
5. Close the text file and reboot your machine.
6. Post the contents of JRT.txt into your next message.

 

 

 

Items for your next post

1. CKScanner log

2. AdwCleaner log

3. Junkware log


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#3
BrianDrab

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I also wanted to warn you about the following.

 

Warnings
The Dangers of P2P Programs
IMPORTANT: I noticed that you have a P2P (Peer to Peer) file sharing program on your computer. I cannot stress highly enough the danger in using these types of programs. P2P programs are one of the major avenues of infection these days. The files downloaded with these programs are more than likely infected with trojans, malware, rootkits, etc.
You run the risk of getting an infection that can compromise your sensitive data, such as financial records, personal information, etc. That is just the infection aspect of using P2P programs. You also run the risk of possible arrest, fines, or in severe cases, jail time for illegal downloading of copyrighted material.
 
Here are some information sources about the dangers of P2P programs:
FBI - Peer to Peer Scams
USA Today Artticle on P2P Programs
File Sharing Infects 500,000 Computers
 
I very much recommend you uninstall this program from your machine. If not, you will likely be back needing help with your machine again. The risks of infections from content downloaded with P2P programs far outweigh any benefit of using them.
 
It is, of course, your choice as to whether or not you remove the program from your machine. It is my duty though, to point out how dangerous it is to use these programs. However, I must request that you do not use it while we are cleaning your machine.
 
Please uninstall the following Peer-to-Peer program(s): BitTorrent


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#4
brina

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I have followed your steps for the three scans

 

CKScanner 2.5 - Additional Security Risks - These are not necessarily bad
scanner sequence 3.RP.11.PCCPE0
 ----- EOF ----- 
 
 
# AdwCleaner v4.204 - Logfile created 20/05/2015 at 19:19:23
# Updated 12/05/2015 by Xplode
# Database : 2015-05-20.1 [Server]
# Operating system : Windows 7 Home Premium Service Pack 1 (x64)
# Username : Ssbrina - MYSHIT
# Running from : C:\Users\Ssbrina\Desktop\AdwCleaner.exe
# Option : Cleaning
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\ProgramData\apn
Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Coupons
Folder Deleted : C:\Program Files (x86)\Coupons
Folder Deleted : C:\Users\Ssbrina\AppData\Roaming\pccustubinstaller
File Deleted : C:\Users\Ssbrina\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.ask.com_0.localstorage
File Deleted : C:\Users\Ssbrina\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.ask.com_0.localstorage-journal
 
***** [ Scheduled tasks ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho
Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho.1
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Coupon Printer for Windows5.0.0.0
Data Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings [ProxyOverride] - <local>;*.local
 
***** [ Web browsers ] *****
 
-\\ Internet Explorer v11.0.9600.17801
 
 
-\\ Google Chrome v42.0.2311.152
 
[C:\Users\Ssbrina\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://www.wayfair.com/keyword.php?keyword={searchTerms}&ust=&dpthead=&command=dosearch
[C:\Users\Ssbrina\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://search.aol.com/aol/search?q={searchTerms}
[C:\Users\Ssbrina\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}
[C:\Users\Ssbrina\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://en.softonic.com/s/{searchTerms}
[C:\Users\Ssbrina\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://en.softonic.com/s/{searchTerms}
 
*************************
 
AdwCleaner[R0].txt - [2466 bytes] - [20/05/2015 19:15:18]
AdwCleaner[S0].txt - [2297 bytes] - [20/05/2015 19:19:23]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [2356  bytes] ##########
 
 
 
JRT
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.7.5 (05.20.2015:1)
OS: Windows 7 Home Premium x64
Ran by Ssbrina on Wed 05/20/2015 at 19:29:48.03
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Tasks
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
 
 
~~~ Files
 
Successfully deleted: [File] C:\windows\couponprinter.ocx
Successfully deleted: [File] C:\windows\prefetch\GOOGLETOOLBARINSTALLER_UPDATE-ED02C45F.pf
Successfully deleted: [File] C:\windows\prefetch\GOOGLETOOLBARMANAGER_A0AC09CE-5B3E9942.pf
Successfully deleted: [File] C:\windows\prefetch\GOOGLETOOLBARNOTIFIER.EXE-7AE0A20E.pf
Successfully deleted: [File] C:\windows\prefetch\GOOGLETOOLBARUSER_32.EXE-34B1B1C5.pf
Successfully deleted: [File] C:\Users\Ssbrina\appdata\local\google\chrome\user data\default\local storage\http_www.metrolyrics.com_0.localstorage
Successfully deleted: [File] C:\Users\Ssbrina\appdata\local\google\chrome\user data\default\local storage\https_static.olark.com_0.localstorage
Successfully deleted: [File] C:\Users\Ssbrina\appdata\local\google\chrome\user data\default\local storage\https_static.olark.com_0.localstorage-journal
 
 
 
~~~ Folders
 
 
 
~~~ Chrome
 
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Google\Chrome\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Wed 05/20/2015 at 19:40:46.01
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

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#5
BrianDrab

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Thank you for the info. Is there a reason you ran CKScanner three times? Please do the following.

 

 

Step#1 - Malwarebytes Scan


  • Download Malwarebytes to your desktop from here.
  • Right-click on the file that is downloaded to your desktop and select Run as administrator. Answer Yes when asked to Allow.
  • Select the appropriate language and click OK.
  • Click Next.
  • Select "I accept the agreement" and click Next.
  • Click Next
  • Change the install path if desired. Normally you will keep this as is. Click Next.
  • Click Next again.
  • Click Next again.
  • Click Install.
  • Uncheck "Enable free trial of Malwarebytes Anti-Malware Premium".
  • Click Finish
  • If an update is found you will be prompted to download and install. Go ahead.
  • Click the Settings button and then the Detection and Protection tab. Then check the box to Scan for rootkits. as shown below.
  • ScanForRootkits.JPG
     
  • Click the Scan button at the top of the form and then click Start Scan button and let complete.
  • If malware was detected you can now click the Remove Selected Button. If no malware was detected you can skip the rest of these bullet items and go to the next step which is to retrieve the Malwarebytes log.
  • RemoveSelected.JPG
  • Once the malware is removed you may get a prompt asking you to reboot. Note: Please answer Yes.
  • Restart.JPG.

 
Step#2 - Retrieve Malwarebytes Log
1. Open up the Malwarebytes program again if it's not already. You can simply double click on the shortcut on your desktop that says "Malwarebytes Anti-Malware".
2. Click the History button as shown in the picture below.
3. Click Application Logs as shown in the picture below.
4. Click on the most recent Scan Log as shown in the picture below.
ApplicationLog.JPG
 
5. The Scanning History Log screen will open. Click the Export button in the lower left and choose Copy to Clipboard. Paste the info into your next post (Right-click your mouse in the post and select Paste).
ScanningHistory.JPG

 


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#6
brina

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I ran it twice on accident. I had clicked the run again thinking that more should've happened. Then I noticed that despite changing settings it didn't save and run from the desktop. I removed and reinstalled on desktop. ran and posted results. 

 

everything else was from desktop.

running malwarebytes scan now.

 

Thanks so much for your help.


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#7
brina

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Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 5/20/2015
Scan Time: 8:19:33 PM
Logfile: 
Administrator: Yes
 
Version: 2.01.6.1022
Malware Database: v2015.05.20.06
Rootkit Database: v2015.05.16.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
 
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Ssbrina
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 358759
Time Elapsed: 51 min, 19 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 0
(No malicious items detected)
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)

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#8
BrianDrab

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Thanks for the info. Please do the following.

 

Step#1 - Security Check
1. Download Security Check from here or here or here.
2. Save it to your Desktop.
3. Right-click SecurityCheck.exe and select Run as administrator. Follow the onscreen instructions inside of the black box.
4. A Notepad document should open automatically called checkup.txt; please post the contents of that document.
Note: Don't be alarmed if the process runs for 10 to 15 minutes before completing. If it runs for over 30 minutes, just close the program and try running it again.

NOTE: If SecurityCheck aborts and you get the following message: UNSUPPORTED OPERATING SYSTEM! ABORTED! try rebooting the system and then run SecurityCheck again.

 

Step#2 - ESET Online Scanner and Post Results
Before running this scan, please temporarily disable your antivirus software to avoid conflicts. You can re-enable once it's done. Instructions for doing this on many AVs are here. This scan can take hours to run but is necessary to ensure we don't miss anything. Plan accordingly.

 

  • Please go here and click on 1.JPG
  • Note: This site is optimized for Internet Explorer. Please use it for this scan. If you wish to use Firefox or Chrome you will be asked to download the ESET Smart Installer first (esetsmartinstaller_enu.exe). Go ahead and download and run this file.
  • Please accept the ESET Online Scanner EULA and click Start.
  • If prompted, allow the Add-On/Active X to install. If you have problems with this step please see this link.
  • Make sure Enable detection of potentially unwanted applications is selected.
  • Click the Advanced Settings link.
  • Make sure Remove found threats is NOT checked.
  • Make sure Scan archives IS checked.
  • Make sure Scan for potentially unsafe applications IS checked.
  • Make sure Enable Anti-Stealth technology IS checked
  • 2.JPG
     
  • Click on Start
  • The virus signature database will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
  • When completed the Online Scan will begin automatically.
  • Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
  • When completed, if anything was detected please click the List of found threats link.
  • ThreatsFound.JPG
     
  • Then click the Copy to Clipboard link and paste this information into your next reply.
  • CopyToClipboard.JPG

     

     

  • Then you may click the Back button.
  • Check Uninstall Application on Close before clicking finish.

 
Items for your next post
1. Contents of the ESET log file

 


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#9
brina

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i ran the scan and there wasnt anything found.


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#10
BrianDrab

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OK, please post the log from Step#1. Thanks.


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#11
brina

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 Results of screen317's Security Check version 1.002  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Norton Internet Security   
 WMI entry may not exist for antivirus; attempting automatic update. 
`````````Anti-malware/Other Utilities Check:````````` 
 Java™ 6 Update 25  
 Java version 32-bit out of Date! 
 Adobe Flash Player 17.0.0.169  
 Adobe Reader 10.1.14 Adobe Reader out of Date!  
 Google Chrome (42.0.2311.152) 
 Google Chrome (43.0.2357.65) 
````````Process Check: objlist.exe by Laurent````````  
 Norton ccSvcHst.exe 
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 12% Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log`````````````````````` 

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#12
BrianDrab

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OK, let's get a couple of your programs updated since they are vulnerable and then we'll take a look at your Windows Update issues.

 

Keeping Java Updated
WARNING: Java is one of the most exploited programs at this time. The Department of Homeland Security recommends that computer users disable Java. You can read more about this here.
I would recommend that you completely uninstall Java unless you need it to run an important software. If you need it or are unsure or uncomfortable with removing it then I would recommend that you disable Java in your browsers until you need it and then enable it at that time. (See How to disable Java in your web browser and How to unplug Java from the browser). If you don't uninstall it, it's also important that you follow the directions below to update to the latest version of Java.
 
1. Go to this page to download the latest version of Java SE Runtime Environment JRE 8 Update 45.
2. When you click this link you will need to click the "Accept License Agreement" radio button and then click on the "Windows x86 Offline" installer link. You will notice that there is also a Windows x64 link option, however even if you are using a 64-bit operating system, it's very likely you aren't running a 64-bit browser and should only download the "Windows x86 Offline" installer. To determine if you are using a 64-bit browser you can follow these instructions. If you find that you ARE using a 64-bit browser then you can download the "Windows x64" one.
8u45.JPG
 
3. Once you click on the appropriate link, please download this to your Desktop like we have with all of our tools.
4. Close any programs you may have running - especially your web browser.
5. Now we need to uninstall all versions of Java that are currently on your machine before we install the newest version. Go to Add/Remove programs (instructions are here) and uninstall any item that appears in the list that has the following as part of the name: Java™ 6 Update 25
6. Reboot your computer once all Java components are removed.
7. Then from your desktop, right click on the file that was downloaded (jre-8u45-windows-i586.exe or jre-8u45-windows-x64.exe) and select Run as an Administrator to install the latest version. Accept all the defaults and you're good to go.
Note: Java has been notorious for installing foistware (software downloaded without the users knowledge). If you follow the instructions I provided no foistware will be installed but that doesn't mean it won't in the future. While performing the install of this software or any software for that matter, pay attention to each screen and ensure you uncheck any extra software that you don't want installed (i.e. Ask Toolbar, Chrome Browser, etc.).

 

 

Keep Adobe Reader Updated
1. Uninstall Adobe Reader. Click here for instructions on how to uninstall a program.
2. Install the newest version from this website.
Note: Make sure to uncheck the Optional Offer (i.e. Google Chrome, Google Toolbar) unless you really want it.
NOTE: You should disable JavaScript in the program as this is a highly exploitable method for the bad guys to get in your machine. Follow these instructions to disable it in Adobe Reader.
1. Open Adobe Reader
2. Select Edit from the menu and select Preferences
3. Click on JavaScript in the left column and uncheck Enable Acrobat JavaScript.
4. Click OK and close the program.
NOTE: Many installers, including Adobe Reader, offer third-party downloads that are installed automatically when you do not uncheck certain checkboxes. While most of the time not being malicious you usually do not want these on your computer. Be careful during the installation process and you will avoid seeing tons of new unwanted toolbars in your favorite web browser.


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#13
brina

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I uninstalled Java completely. 

 

I removed and re installed Adobe Reader

 

:D  :D


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#14
BrianDrab

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OK, let's check out your Windows Update/Servicing Issues.

 

SFC Scan

  • Click on the Start Start%20Orb.jpg button and in the search box, type Command Prompt
  • When you see Command Prompt on the list, right-click on it and select Run as administrator
  • When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
  • This will create a file, cbs.txt on your Desktop. Please zip/attach this to your next post.

Note: If the file is too large to attach, please upload to SendSpace and simply provide the link. Thanks.


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#15
brina

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here ya go


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