I have had this problem for a few days and it arose after I downloaded programs that should help me feel safer when I use my computer.
I have no problem with my computer when I start it or when I use it as I normally always have done, but it is just when I must restart it, then it lowers my screen brightness and everything freezes, this happens every time I restart my PC.
At those times when I restart my computer this problem takes place and my computer freezes up and I am unable doing anything on it, for about 20 seconds then it starts to reboot again. It has happened that I had to unplug the power cable from the computer because the computer has never begun to restart, everything on the screen is frozen and I can not do anything except to pull out the power cable.
I use Windows 8.1 and those programs I downloaded before this began to happen on my PC are listed here;
-Kaspersky Password Manager
Is there anyone on this forum who know what the problem might be with my computer when it is behaving as this?
I run virus scans daily with multiple applications and no viruses are found. I have recently created a thread on this forum and I was afraid I had a malicious file on my computer and they've looked through all the files on my computer and not found anything harmful.
EDIT: If I put this in the wrong section, move it.
Kind regards, RezTor.
Edited by RezTor, 18 May 2015 - 12:49 AM.